director of casework services

Good Shepherd Services

<div>Good Shepherd Services seeks a results-driven, energetic, and compassionate leader to serve as the Director of Case Management/Social Services for its 17th Street Residential Programs. This role provides strategic and hands-on leadership within a youth-centered, family-focused framework, promoting safety, permanency, and well-being for female adolescents residing in a 35-bed, 24/7 hard-to-place group residence. 
 
The Director oversees all case management services within the child welfare system, continuously assesses program strengths and areas for growth, and ensures high-quality, compliant service delivery. This position collaborates closely with internal leadership, multidisciplinary teams, and external partners including ACS, OCFS, and the Family Court system, and partners closely with the Director of Behavioral Health and Director of Residential Life to advance program goals and Good Shepherd Services&rsquo; mission.
Reports To: Vice President, Youth &amp; Family Well-Being 
Location: 337 East 17th Street, New York, NY 10003 
Schedule: 35 hours per week / Exempt 
Salary: $110,000 - $125,000
<h1 class="jobSectionHeader">Major Duties &amp; Responsibilities:</h1>
<ul><li>Provide leadership to integrate, sustain, and continuously strengthen high-quality case management practices across the group residence.</li>
<li>Promote permanent connections for youth, including reunification, foster boarding home placement, adoption, and alternative permanent living arrangements.</li>
<li>Embed a Family Systems approach through supervision, treatment team structures, and program practices.</li>
<li>Ensure all city and state mandates and regulations are communicated, understood, and adhered to by the case planning team.</li>
<li>Oversee compliance with all mandated documentation and records related to ACS, OCFS, Family Court, permanency hearings, and Good Shepherd Services&rsquo; Impact &amp; Evaluation requirements.</li>
<li>Collaborate closely with Residential Life leadership and Behavioral Health teams to address systemic and individual casework needs.</li>
<li>Participate in internal and external committees, meetings, workgroups, and task forces related to youth advocacy and child welfare.</li>
<li>Provide direct supervision to the Assistant Director of Social Services and support the Case Planning team, including assessment of training needs.</li>
<li>Partner with the FTC facilitator to center youth and family voice and choice while maintaining focus on safety, permanency, and well-being goals.</li>
<li>Work with the Impact &amp; Evaluation Department on data integrity, documentation, outcome monitoring in Connections, and required reporting.</li>
<li>Collaborate with Good Shepherd Services support departments including IT, Training, Human Resources, and Government Contracts.</li>
<li>Assist with stabilization, crisis management, respite services, and provide on-call support as needed.</li>
<li>Provide emergency coverage when required, including home visits and court appearances.</li>
<li>Perform other duties as assigned.</li>
</ul>
Qualifications:
<ul><li>Education, Licensure, and Experience:</li>
<li>LMSW or equivalent required; LCSW preferred.</li>
<li>Minimum of five (5) years of supervisory experience with demonstrated leadership and managerial skills.</li>
<li>Seminar in Field Instruction (SIFI) preferred.</li>
<li>Experience working with adolescents and older youth in residential settings and with families.</li>
</ul>
Required Physical Demands and Work Environment:
<ul><li>Ability to work flexible hours, including possible on-call responsibilities.</li>
<li>Ability to travel throughout NYC using public transportation.</li>
</ul>
Knowledge, Skills, and Abilities:
<ul><li>Strong working knowledge of ACS child welfare systems, Family Court processes, and OCFS standards of practice.</li>
<li>Experience with Connections (CNNX), Legal Tracking System (LTS), Permanency Hearing Reports (PHR), Family Assessment and Service Plans (FASP), and Family Team Conferences (FTC).</li>
<li>Proficiency in Microsoft Office applications.</li>
<li>Excellent interpersonal, written, and verbal communication skills.</li>
<li>Strong organizational skills with the ability to manage multiple priorities and deadlines.</li>
<li>Collaborative leadership style and strong team orientation.</li>
<li>Commitment to trauma-informed, strength-based, youth and family development principles.</li></ul></div>

Director of Case Management / Social Services

International Rescue Committee

<div>The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Job Overview: The Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. The Caseworker works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.
Major Responsibilities:
Responsibilities include, but are not limited to:<ul><li>
Conduct intake assessments to identify client needs and develop personalized self-sufficiency plans with clear timelines and goals</li><li>
Provide direct services, referrals, and advocacy to support clients in accessing housing, healthcare, education, employment, and other resources.</li><li>
Monitor and evaluate client progress, adjusting service plans as needed to address challenges and ensure goal attainment.</li><li>
Maintain accurate and timely documentation of all client interactions in accordance with program requirements; input data into relevant databases and assist with reporting.</li><li>
Collaborate with internal teams and external partners to coordinate services and build a strong network of community resources.</li><li>
Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.</li><li>
Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.</li><li>
May train and lead the activities of volunteers and interns.</li><li>
Other duties as assigned.</li></ul>
Job Requirements:
Education: Bachelor&rsquo;s degree in social work or related field of study preferred.
Work Experience:<ul><li>
Relevant professional experience in human services field required; minimum of 2 years&rsquo; experience strongly preferred.</li><li>
Experience working with refugee and/or immigrant populations strongly preferred.</li></ul>
Demonstrated Skills &amp; Competencies:<ul><li>
Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.</li><li>
Demonstrated success working and communicating effectively in a multi-cultural environment.</li><li>
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.</li><li>
Attention to detail and accuracy in work product.</li><li>
Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC&rsquo;s clients is desired; including Dari, Farsi, and/or Pashto.</li><li>
Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.</li><li>
Valid driver&rsquo;s license and access to a personal, insured vehicle.</li></ul>
Working Environment:<ul><li>
A combination of standard office environment, remote work, and &lsquo;field&rsquo; time within the service delivery area to perform the above outlined responsibilities.</li><li>
May require occasional weekend and/or evening work.</li></ul>
Compensation: (Pay Range: $21.00 - $23.00) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. 
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability &amp; life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.</div>

RSS Caseworker

Community Action Committee of Pike County

<div>The Community Empowerment Case Manager at Pike CAC will work closely with the Community Empowerment Director, Community Health Worker, and department staff to provide specific, measurable, and individualized service to each person served as part of a multi-disciplinary team. This position will work with the director and department staff to form and strengthen internal and external relationships that will benefit the clients we serve. 


Functional Area: Service Delivery, Partnerships, Strategic Planning

Estimated Effort: 80%

Responsibilities, Deliverables, Outcomes and Expectations
<ul><li>
Develop and implement individualized care plans with measurable outcomes in collaboration with students, faculty, and guardian.
</li><li>Create documents, maintain databases, and send letters, memos, and emails.
</li><li>Assist individuals in person, via phone calls, virtually and by email providing knowledgeable and informed information and responses.
</li><li>Provide ongoing case management, including regular follow-up, monitoring, and adjusting care plans as needed.
</li><li>Provide case management services including, as minimum, assessment, referral, and monitoring/follow-up.
</li><li>Maintain a courteous and professional demeanor with customers, staff, funders, community partners while promoting a positive reflection of CAC and the Community Empowerment Department.
</li><li>Demonstrate an understanding of systems of care, entitlements and benefits, and cultural awareness.
</li><li>Completion of intake, care plans, case notes, forms, and data entry.
</li><li>Maintain required records and handle confidential information in a professional manner, including HIPAA compliance.
</li><li>Ensure that all documentation needs for billing are completed within 48-hours of service delivery
</li><li>Advocates for clients to ensure equal access to services.
</li><li>Assists the Community Empowerment Director and Community Health Worker with special projects.
</li><li>Attends meetings, conferences, and training related to the duties of this position, and disseminates information to appropriate individuals.
</li><li>Facilitate referrals to medical, mental health, substance abuse, and social services as appropriate.
</li><li>Collaborate with interdisciplinary teams to coordinate care, ensuring all aspects of the client&rsquo;s needs are addressed.
</li><li>Monitor clients' progress towards achieving their health and social goals, adjusting services as necessary.
</li><li>Provide information about prevention, education, and health promotion programs available in the community.
</li><li>Maintain accurate, up-to-date case files and documentation in compliance with organizational and regulatory standards.
</li><li>Track and report client outcomes, program performance, and service delivery metrics.
</li><li>Serve as a liaison between students, families, school staff, and external service providers.
</li><li>Communicate regularly with teachers, administrators, and counselors to ensure students are supported in all aspects of their school life.
</li><li>Ensure timely and accurate documentation of client interactions, assessments, care plans, and referrals.</li></ul> 


Functional Area: Agency Service and Other Responsibilities

Estimated Effort: 20%

Responsibilities, Deliverables, Outcomes and Expectations
<ul><li>
CAC Committee assignments, and other agency service duties as assigned.
</li><li>Liaison between Community Empowerment Department staff and CAC programs/Community Partners and Providers
</li><li>Other tasks and duties as assigned by supervisor.</li></ul> 


Education:
<ul><li>High School Diploma or equivalent</li></ul> 


Job-Related Experience:
<ul><li>
Valid Ohio Driver&rsquo;s License, clean driving record, reliable transportation, insurable under agency policy.</li><li>
Proficiency in Microsoft Office.</li><li>
One (1) year experience providing case management services, including proficiency with Microsoft Office and use of office equipment.</li></ul> 


People Management Experience:
<ul><li>
Friendly, professional and courteous demeanor.</li><li>
Strong communication skills; ability to interact productively with senior staff, CAC department staff, community partners, and clients.</li></ul> 


Licenses, Certifications, and Accreditations:
<ul><li>
Ability to obtain QMHS certification within 6 months of employment</li><li>
Required to have background check upon hire and other required background searches and credentialing criteria, 2 step TB test, and must be able to obtain NPI/Medicaid number upon hire and obtain QMHS certification within 60 days.
</li><li>Completion of a query of the National Practitioner&rsquo;s Data Bank (NPDB).</li><li>
Completion of a query from the Office of Inspector General (OIG).</li></ul> 


Preferred Qualifications
<ul><li>
Preference given to individuals with bachelor's or associate degree in social work, counseling, social services, human services or related field.</li><li>
Preference given to individuals with experience serving a non-profit or healthcare entity.</li><li>
Preference given to individuals with experience in the educational setting</li><li>
Preference given to individuals who have experience with casework management and casework software.</li><li>
Preference given to individual with knowledge of local community resources</li></ul></div>

Community Empowerment Case Manager - School Based Health Center

State of Utah

<div>Senior Assistant Caseworker-DCFS Southwest Region (St. George)
FT / PT Status &ndash; Full-Time 
Salary &ndash; $17.95
 
Remote Work / In-Office &ndash; In-Office / On-Site 
 
Recruiter &ndash; Eliana Sigler | esigler1@utah.gov | 
Application Deadline &ndash; 4/22/2026 
Key Responsibilities<div> 
A Senior Assistant Caseworker, Office Support, is a clerical position and serves as a resource to the professional child welfare social work staff by providing direct client services including: taking notes and minutes and distributing minutes from Staff meetings and Team meetings; answering phones; greeting visitors and clients; completing Clear Search requests for caseworkers; helping to supervising visits; and transporting youth. They also perform the following tasks:</div> 
<ul><li>
Assisting in covering the reception area</li><li>
Greet and assist walk-in clients</li><li>
Receive incoming telephone calls and directs them to the appropriate staff member.</li><li>
Preparing letters and/or documentation for courts and/or clients.</li><li>
Mailing certified mail to clients or sheriff; tracking in SAFE case system.</li><li>
Creating, maintaining, scanning, and/or archiving files, reports, etc.</li><li>
Retrieving files for workers, AGs, supervisors, and audits.</li><li>
Assisting with 24-hour notifications and priors.</li><li>
Maintaining the upkeep of office equipment.</li><li>
Taking and transcribing minutes at meetings.</li><li>
Assisting with completing Medicaid applications.</li><li>
Responsible for processing payments, managing financial transactions and handling other related financial tasks as assigned.</li><li>
Transportation of clients and children.</li><li>
Supervise and monitor visits</li><li>
Other duties as assigned</li></ul> 
Qualifications<ul><li><div>
With previous and/or current experience working for the Utah Division of Child &amp; Family Services (DCFS).</div></li><li><div>
Has worked with the State's social welfare database system, SAFE</div></li><li>
Adobe Pro, Google and Microsoft experience.</li></ul><div></div>
Supplemental Information<ul><li>
Only applicants invited to interview will be notified.</li><li>
May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.</li><li>
Department of Human Resource Management rules regarding promotions and transfers apply to current employees.</li><li>
Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.</li><li>
All DCFS job offers are contingent upon passing a Background Screening Application (BSA).</li><li>
Must have a valid Utah driver&rsquo;s license.</li><li>
A position&rsquo;s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.</li><li>
The State of Utah requires all employees to physically work inside the State of Utah Boundaries.</li></ul>
Physical Requirements<ul><li>
Moderate - Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time.</li></ul>
Working Conditions<ul><li>
High Risk - Risks found in potentially dangerous or unusual environmental stress situations, e.g. working at great heights, working in extreme outdoor weather conditions, being subject to possible physical attack, etc.</li><li>
Some special risks which may require the use of special safety precautions e.g., entering clients homes, maybe working around contagious diseases, i.e. parasitic infections caused by head lice, bed bugs, scabies, etc. or chemicals, i.e. illegal substances, etc.</li></ul>
About the Role
Location
DCFS St. George Office 
178 N. 200 E. 
St. George, Utah, 84770 
United States 
Drivers License Requirement-Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver%20eligibility/Current%20Rules 
Background Check Required &ndash; Yes 
Drug Test Required &ndash; No 
 Schedule Code &ndash; B - Competitive Career Service 
Why You Should Join Our Team 
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:<ul><li>
Job Stability: Enjoy the security and reliability of employment within a well-established organization.</li><li>
Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.</li><li>
Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.</li><li>
Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.</li></ul> 
The Agency 
The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe. 
For more information about DCFS, Click Here 
EEO Statement 
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.</div><div></div>

Senior Assistant Caseworker-DCFS Southwest Region (St. George)

State of New Mexico

Posting Details
 
We are so pleased that you are interested in making an impact through our work at CYFD! The department thrives on dedicated, empathetic, and talented employees who ensure the well-being of the children and families in New Mexico by keeping them safe and healthy.
 
<ul>
<li>APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*</li>
</ul>
Why does the job exist?
 
The incumbent will assist the Deputy Director of Permanency in researching, planning, developing, implementing, tracking and assessing projects specific to program improvement initiatives that support best practice and improved outcomes for children and families; assists upper level PSD management staff in monitoring and reporting regular data reports related to key child welfare outcomes for the purpose of program implement and improved data quality, assists the director in reviewing cases and provider records for the purpose of preparation for decisions on high profile cases, constituent complaints, casework evaluation, and MFD and payment approval; and assists the director in coordinating, planning and scheduling meetings, with internal partners and external stakeholders including but not limited to executive management, county leadership, foster parents, and partner agencies.
 How does it get done?
 
Project Coordination: The incumbent will assist the Deputy Director in researching, planning, developing, implementing, and assessing projects specific to program improvement initiatives that support best practice and improved outcomes for children and families. Projects may include statewide initiatives, county specific interventions, and professional development plans for individual leaders. The incumbent will collaborate with county leadership, central office bureaus, other divisions, and partner agencies during the course of project
 coordination. ( 40%)
 
Data Review and Reporting: The incumbent will assist the Deputy Director in monitoring and reporting regular data reports related to key child welfare outcomes for the purpose of program improvement and improved data quality. Examples include but are not limited to payment data, pending investigation data, worker/child visit data, worker/parent visit data, and timeliness to permanency data. The incumbent will collaborate with the Data and QA units and will utilize ROM and FACTS data reports for collecting and analyzing data. (20%)
 
Case Review: The incumbent will assist the Deputy Director in reviewing cases and provider records for the purpose of preparation for decisions on high profile cases, Kevin S. settlement implementation, constituent complaints, casework evaluation, and MFD and payment approval. The incumbent will provide written and/or verbal summaries of reviews as determined appropriate by the requesting manager. ( 10%)
 
Meeting Coordination and Record Keeping: The incumbent will assist the Deputy Director in coordinating, planning and scheduling meetings with internal partners and stakeholders including but not limited to executive management, county leadership, foster parents, and partner agencies. The incumbent will assist in keeping and disseminating meeting agendas, notes, and action plans. ( 15%)
 
Administrative Duties: The incumbent will assist the Deputy Director with typical administrative duties such tracking, hiring new employees, tracking employee evaluations, tracking HR employee relations matters and maintaining schedules. (15%)
 Minimum Qualification
 
Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services and one (1) year of experience as a social work assistant and/or in social or community coordination, working with communities, working on health or social service related matters, social work/case management experience, and/or behavioral health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.
 Employment Requirements
 
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment background investigation is required and is conditional pending results.
 Working Conditions
 
Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.
 Supplemental Information
 
Do you know what Total Compensation is? Click here
 
Agency Contact Information: Cecilia Rosales (575) 635-5793. Email
 
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
 
Bargaining Unit Position
 
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Permanency Field Project Coordinator (CYFD/PSD #25795)

Tenet Healthcare

<div>Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At DMC Detroit Receiving Hospital, we&rsquo;re seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.
Benefits Statement<div>
At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That&rsquo;s why we offer more than a job &ndash; we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
 
<ul><li>Medical, dental, vision, and life insurance</li><li>401(k) retirement savings plan with employer match</li><li>Generous paid time off (PTO)
</li><li>Career development and continuing education opportunities
</li><li>Health savings accounts, healthcare &amp; dependent flexible spending accounts</li><li>Employee Assistance program, Employee discount program</li><li>Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder &amp; childcare, auto &amp; home insurance.</li></ul></div>
Note: Eligibility for benefits may vary by location and is determined by employment status
Summary Description
Oversees hospital utilization performance improvement and operational management of the site Case Management Department to promote effective utilization of hospital resources, ensure processes support appropriate reimbursement for services rendered, support efficient patient throughput, and ensure compliance with all state and federal regulations related to case management services.
Integrates national standards for case management scope of services including:<ul><li>Utilization Management supporting medical necessity and denial prevention
</li><li>Transition Management promoting appropriate length of stay, readmission prevention and patient satisfaction</li><li>Care Coordination by demonstrating throughput efficiency while assuring care is the right sequence and at appropriate level of care
</li><li>Compliance with state and federal regulatory requirements, TJC accreditation standards and Tenet policy
</li><li>Education provided to physicians, patients, families, and caregivers</li></ul>
Responsibilities include the following activities: a) manages department operations to assure effective throughput and reimbursement for services provided, b) leads the implementation and oversight of the hospital Utilization Management Plan using data to drive hospital utilization performance improvement, c) ensures medical necessity review processes are completed accurately and in compliance with CMS regulations and Tenet policy, d) ensures timely and effective patient transition and planning to support efficient patient throughput, e) implements and monitors processes to prevent payer disputes, f) develops and provides physician education and feedback on hospital utilization, g) ensures compliance with state and federal regulations and TJC accreditation standards, and h) other duties as assigned.
Drafts policy provisions and provides interpretation of department policies, in accordance with the DMC Utilization Review Plan. Identifies the need for and drafts or defines procedures/protocols in collaboration with higher management input, goals, and objectives; modifies procedures/protocols, as necessary. Monitors the quality and productivity of staff to ensure work is completed. Implements performance improvement activities to insure consistency and safety within departmental activities. Initiates or recommends personnel actions such as hires, fires, disciplines, etc. Completes performance appraisals and ensures competency of staff. Assists in the development of daily, monthly, and/or yearly goals and measures for department, and as requested, assists in assessment of goal attainment. Assists in developing and monitoring budget. Monitors activities for and ensures compliance with laws, government regulations, Joint Commission requirements and DMC policies relating to areas of responsibility. As directed, implements external and internal audit recommendations.
POSITION SPECIFIC RESPONSIBILITIES:<div>
Department Operations 
<ul><li>Maintains an adequate number and skill mix over seven days a week to serve the patient population and meet the goals of the department</li><li>Implements and supports with business case staffing requests utilizing the Tenet Case Management staffing recommendations and hospital budgetary guidelines</li><li>Holds regular departmental meetings with staff to provide updates and provides for ongoing education</li><li>Completes initial and annual competency and evaluation review on all case management staff
</li><li>Follows the InterQual Inter-rater Reliability (IRR) Policy to determine initial and yearly competency for all employees performing InterQual reviews</li><li>Develops action plan for case managers that fail to meet the IRR acceptable &ldquo;match&rdquo; rate to ensure improvement in the accurate application of InterQual criteria</li><li>Ensures new case management staff complete department orientation including review of Tenet Case Management and Compliance policies and Allscripts training.</li><li>Monitors case management processes and staff productivity to ensure medical necessity reviews are completed timely and accurately, payer communications are sent, and authorizations or denials documented and followed up, and that transition planning assessments are completed timely.</li></ul></div><div>
Utilization Management
 
 Implements and monitors processes to ensure medical necessity review processes are in place for patients to be in the appropriate status and level of care per Tenet policy. 
 Oversees submission of cases to Physician Advisor review to ensure timely referral, follow up and documentation. 
 Implements and monitors utilization review process in place to communicate appropriate clinical data to payers to support admission, level of care, length of stay and authorization for post-acute services. 
<ul><li>Advocates for the patient and hospital with payers to secure appropriate payment for services rendered</li><li>Participates in Revenue Cycle meeting, researching disputes, uncovering patterns/trends, and educating hospital and medical staff on actionable items</li><li>Implements and monitors physician &ldquo;peer to peer&rdquo; review process with payers to resolve denials or downgrades concurrently.</li><li>Promotes prudent utilization of all resources (fiscal, human, environmental, equipment and services) by evaluating resources available to the patient and balancing cost and quality to assure optimal clinical and financial outcomes</li><li>Monitors, analyzes, and reports Avoidable Days using the data to address opportunities for improvement</li><li>Participates and/or serves as lead for hospital Medicare Performance Improvement (MPI) initiatives.
</li><li>Utilizes Crimson data to provide timely and meaningful information to the Utilization Management Committee and physician staff for performance improvement.</li><li>Monitors to ensure that CMS Follow-up Important Message (IM) and HINN letters are delivered and documented per federal regulations and Tenet policy.</li></ul></div><div>
Transition Management 
<ul><li>Implements and monitors process to ensure that a transition plan assessment is completed within 24 hours of patient admission to identify and document the anticipated transition plan for patients</li><li>Ensures case management staff use electronic referral request process for patient placements</li><li>Monitors to ensure that patient choice is documented per CMS regulations and Tenet policy</li><li>Identifies and reports variances in appropriateness of medical care provided over/under utilization of resources compared to evidence-based practice and external requirements.
</li><li>Monitors to ensure case management staff document in the Tenet Case Management system to communicating information through clear, complete, and concise documentation
</li></ul></div><div>Care Coordination 
<ul><li>Works with Nursing and hospital leadership to ensure Patient Care Conferences and Complex Case Review processes are in place to promote timely and appropriate throughput</li><li>Participates in daily bed management meeting to support timely and effective patient placement and transfer within the hospital</li><li>Monitors to ensures that patients have a plan of care that is clinically appropriate, consistent with patient choice and available resources</li><li>Monitors to ensures consults, testing and procedures are sequenced to support clinical needs with timely and efficient care delivery</li><li>Ensures patient needs are communicated and that the healthcare team is mutually accountable to achieve the patient plan of care</li><li>Effectively collaborates with physicians, nurses, ancillary staff, payors, patients, and families to achieve optimum clinical outcomes
</li></ul></div><div>Education 
<ul><li>Provides education to physicians regarding medical necessity, complete and accurate documentation, and compliance with related regulatory requirements</li><li>Prepares and provides data to physicians and the hospital on utilization of resources</li><li>Provides education to case management staff, physicians, and the healthcare team relevant to the
</li></ul>o Effective progression of care,
 
o Appropriate level of care, and
 
o Safe and timely patient transition</div><div>
Compliance 
<ul><li>Ensures compliance with federal, state, and local regulations and accreditation requirements impacting case management scope of services</li><li>Ensures that the department structure and staffing, policies, and procedures to comply with the CMS Conditions of Participation and Tenet policies
</li><li>Operates within the RN scope of practice as defined by state licensing regulations</li><li>Implements and monitors compliance with Tenet Case Management practices 
</li></ul></div> 
 
Qualifications: 
Minimum Qualifications
1. Bachelor&rsquo;s degree in Nursing or other health-related field, or the equivalent combination of education and/or related experience or Master&rsquo;s in Social Work for MSW. Master&rsquo;s degree in Nursing, Business Administration or Hospital Administration preferred.
2. Registered Nurse or LCSW/LMSW license. Must be currently licensed, certified, or registered to practice profession as required by law or regulation in state of practice or policy. Active RN or LCSW/LMSW license for state(s) covered.
3. Three to five years of acute hospital case management leadership experience. Five years acute hospital case management experience preferred. McKesson InterQual&reg; experience preferred. Business planning experience preferred.
4. Accredited Case Manager (ACM) preferred.
Skills Required
1. Analytical ability to serve in an advisory/consultative role in determining and/or developing strategies, policies, processes, protocols and methods, frequently in the absence of guidelines or technical assistance, and to evaluate and direct complex systems that foster innovative approaches to procedures/processes. 
2. Fiscal skills to monitor and control costs and revenue. 
3. Ability to cope with stressful situations, manage multiple and sometimes conflicting priorities simultaneously. 
4. Strong communication and interpersonal skills for frequent contacts with internal customers as well as stakeholders external to the DMC to persuade or negotiate on a wide range of subjects in situations which may be controversial, sensitive and/or lead to confrontation. A mastery of a variety of communication modalities is required to include leading meetings, making formal presentations, and writing complex documents and managing complex relationships over time. 
5. Teaching abilities to conduct educational programs for staff. 
6. Project management skills including the ability to define program, project, or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate human, technological and fiscal resources to accomplish goals and objectives in a resourceful yet timely manner. 
7. Leadership skills including demonstrated willingness to pursue leadership roles with increasing levels of accountability, comfort with decision-making responsibilities, coaching, teaching and counseling skills, and the ability to inspire and build confidence in others and to forge alliances and garner support. 
8. Technical knowledge of community resources, regulatory requirements, reimbursements, and utilization management procedures in order to function
Facility Description
DMC Detroit Receiving Hospital, Michigan&rsquo;s first Level I Trauma Center, helped pioneer the evolution of emergency medicine and currently has one of the busiest and most well-equipped emergency departments anywhere. The first and largest verified burn center in the state is at Receiving, and it is one of only 43 in the nation. Receiving also offers the state&rsquo;s leading 24/7 hyperbaric oxygen program, Metro Detroit&rsquo;s first certified primary stroke center, and the nationally recognized and accredited DMC Rosa Parks Geriatric Center of Excellence.
EEO Statement:
Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program.
Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.<div>
<div>
JOB: </div>Case Management
</div><div><div>PRIMARY LOCATION: </div>Detroit, Michigan
</div><div><div>FACILITY: </div>DMC Receiving Hospital
</div><div><div>JOB TYPE: </div>Full Time
</div><div><div>SHIFT TYPE: </div>Day
</div>
Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. 
Tenet participates in the E-Verify program. Follow the link below for additional information. 
E-Verify: http://www.uscis.gov/e-verify 
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2606000735</div>

Director - Case Management

<div>Assistant Caseworker-Christmas Box House DCFS Northern Region (Ogden)
FT / PT Status &ndash; Full-Time 
Salary &ndash; $15.09
 
Remote Work / In-Office &ndash; In-Office / On-Site 
 
Recruiter &ndash; Eliana Sigler | esigler1@utah.gov | 
Application Deadline &ndash; 4/22/2026 
Becoming an Assistant Caseworker at the Ogden Christmas Box House for the Utah Division of Child &amp; Family Services (DCFS) can be a life changing event! If you have a passion to work with children and families, Child &amp; Family Services is the place for you. Together we can make a difference through service! 
The Christmas Box House is a 24-hour facility.
Key Responsibilities 
The Christmas Box House in Ogden is looking for qualified candidates to fill their Assistant Caseworker positions for Swing Shift, Graveyard Shift, and Weekends. Assistant Caseworkers help provide a safe, nurturing, and structured environment for children between the ages of 0-20 who are in need of safety and care; and assist professional social staff by providing support with direct client services. Teamwork is key to preserving the health, safety, and well-being of children in custody. They accomplish this by performing the following tasks: 
<ul><li>
Supervising and providing care for infants, toddlers, and youth in custody.</li><li>
Maintaining detailed logs for each child in custody.</li><li>
Transporting children to school, youth activities, and/or visits.</li><li>
Maintaining cleanliness of the facility such as vacuuming, cooking, and cleaning.</li><li>
Assisting with inputting data on computerized systems and maintaining case files.</li><li>
Updating case documentation, such as intake records, investigation summaries, case histories, activity logs, risk assessments, social summaries, service plans, and correspondence.</li><li>
Differential pay offered for working swing shift, graveyard shift, weekends, and holidays. Differential pay</li></ul> 
Qualifications 
<ul><li>
Must be at least 18 years of age</li><li>
Team oriented</li><li>
Adept at dealing with people in a manner which shows sensitivity, tact, and professionalism.</li></ul>
Preference 
May be given to candidates who are:<ul><li>
Current or previous DCFS employee</li></ul>
Supplemental Information<ul><li>
Only applicants invited to interview will be notified.</li><li>
May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.</li><li>
Department of Human Resource Management rules regarding promotions and transfers apply to current employees.</li><li>
Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.</li><li>
All DCFS job offers are contingent upon passing a Background Screening Application (BSA).</li><li>
Must have a valid Utah driver&rsquo;s license.</li><li>
A position&rsquo;s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.</li><li>
The State of Utah requires all employees to physically work inside the State of Utah Boundaries.</li></ul>
Physical Requirements<ul><li>
Moderate - Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time.</li></ul>
Working Conditions<ul><li>
High Risk - Risks found in potentially dangerous or unusual environmental stress situations, e.g. working at great heights, working in extreme outdoor weather conditions, being subject to possible physical attack, etc.</li><li>
Some special risks which may require the use of special safety precautions e.g., entering clients homes, maybe working around contagious diseases, i.e. parasitic infections caused by head lice, bed bugs, scabies, etc. or chemicals, i.e. illegal substances, etc.</li></ul> 
About the Role
Location &ndash;
DCFS Christmas Box House 
950 E 25th Street C 
Ogden, Utah, 84401 
United State 
 
Drivers License Requirement-Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver%20eligibility/Current%20Rules 
Background Check Required &ndash; Yes 
Drug Test Required &ndash; No
 
Schedule Code &ndash; B - Competitive Career Service 
Why You Should Join Our Team 
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:<ul><li>
Job Stability: Enjoy the security and reliability of employment within a well-established organization.</li><li>
Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.</li><li>
Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.</li><li>
Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.</li></ul><div> 
The Agency</div><div>
The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe.</div><div>
For more information about DCFS, Click Here</div> 
EEO Statement 
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.</div><div></div>

Assistant Caseworker-Christmas Box House DCFS Northern Region (Ogden)

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