director of corporate real estate

<div>JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you&rsquo;ve got deep experience in commercial real estate, skilled trades or technology, or you&rsquo;re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Overview
The Regional Real Estate Director is responsible for ensuring the delivery of all aspects of corporate real estate strategies and services for a designated regional healthcare portfolio (Southern California). This senior-level position provides strategic support and recommendations in portfolio management, transaction execution, and asset optimization to support organizational goals while maximizing real estate value. This role advises regional executives and implements their decisions.
Key Responsibilities
Strategic Leadership
<ul><li>Develop and recommend comprehensive real estate strategies aligned with regional and enterprise business objectives
</li><li>Collaborate with regional leadership to recommend real estate solutions and analysis for market expansion, and strategic initiatives
</li><li>Provides and interprets healthcare market trends and demographics to inform real estate decisions
</li><li>Identify value-adding opportunities to optimize asset utilization across the portfolio
</li><li>Present comprehensive financial analyses and strategic recommendations to senior executives, including discounted cash flow (DCF), return on investment (ROI), net effective rent (NER) calculations, lease versus buy evaluations, property comparisons, and net present value (NPV) assessments
</li></ul>Client Relationship Management
<ul><li>Build and maintain strong relationships with key stakeholders across regional clinical and administrative departments
</li><li>Serve as trusted advisor on real estate matters to regional leadership
</li><li>Communicate effectively with executive stakeholders on strategy, performance, and recommendations
</li><li>Understand departmental business drivers and translate them into effective real estate solutions
</li><li>Provide regular reporting and insights on portfolio performance and market conditions
</li></ul>Portfolio Management
<ul><li>Maintain deep knowledge of the regional portfolio, including detailed understanding of departmental space utilization
</li><li>Track key performance indicators for occupancy and financial metrics
</li><li>Create long-term portfolio recommendations that align with regional/market business objectives
</li><li>Anticipate portfolio events (lease expirations, options, terminations) and propose appropriate responses
</li><li>Identify market trends and communicate implications to stakeholders
</li><li>Suggest portfolio rationalization initiatives to improve space utilization
</li></ul>Asset Management
<ul><li>Establish asset-specific business plan recommendations with clear performance targets
</li><li>Advise on tenant mix optimization strategies for multi-tenant healthcare properties
</li><li>Collaborated with Property Management to recommend capital improvement programs to maintain competitive positioning
</li><li>Monitor and analyze market occupancy, rental rate, and acquisition benchmarks
</li><li>Recommend leasing strategies, tenant improvement allowances, and lease concessions
</li></ul>Transaction Management
<ul><li>Self-perform or collaborate with Property Manager and Transactions Managers on the execution of acquisitions, dispositions, leases, and development projects
</li><li>Evaluate real estate alternatives from qualitative, financial, timing, and risk perspectives
</li><li>Recommend favorable lease terms, purchase agreements, and service contracts
</li><li>Work with legal counsel on transaction documentation including LOIs, RFPs, lease agreements
</li><li>Ensure compliance with corporate approval processes and documentation standards
</li></ul>Project Management
<ul><li>Shape the planning and execution strategy for real estate projects
</li><li>Coordinate with internal teams and external stakeholders throughout project lifecycles
</li><li>Collaborate on project budget and schedule recommendations
</li></ul>Team &amp; Resource Management
<ul><li>Influence, Mentor and coordinate regional team of real estate professionals in a matrix organization
</li><li>Communicate regional leadership needs, goals and performance expectations to team members and ensure delivery.
</li><li>Foster collaboration among multidisciplinary teams to achieve optimal outcomes
</li><li>Manage relationships with external service providers and consultants where appropriate.
</li></ul>Financial Management
<ul><li>Ensure data integrity for quarterly and annual financial reporting
</li><li>Analyze financial implications of real estate decisions and recommend cost-saving measures
</li><li>Propose risk mitigation strategies for the portfolio
</li><li>Monitor established financial performance metrics for the regional portfolio
</li></ul>Qualifications
Experience and Education
<ul><li>Bachelor's degree in Real Estate, Business, Finance, or related field; MBA or advanced degree preferred
</li><li>10+ years of progressive experience in healthcare real estate, asset management, or related field
</li><li>Proven track record in strategic portfolio planning and optimization preferably in healthcare environments
</li><li>Experience supporting complex real estate transactions and development projects.
</li><li>History of successful leadership in a matrix organization.
</li></ul>Knowledge and Skills
<ul><li>Deep understanding of healthcare real estate market dynamics, regulations, and compliance requirements
</li><li>Strong financial acumen with ability to analyze complex real estate transactions and strategies
</li><li>Excellent communication skills with demonstrated ability to influence without authority
</li><li>Knowledge of lease accounting, property management interfaces, and facility planning
</li><li>Understanding of healthcare construction management and project delivery methods
</li><li>Proficiency with real estate technology platforms and data analysis tools
</li></ul>Leadership Competencies
<ul><li>Strategic thinking with ability to align real estate recommendations with business objectives
</li><li>Strong leadership presence and executive communication skills
</li><li>Ability to influence stakeholders at all levels without direct decision authority
</li><li>Excellent problem-solving abilities with a solutions-oriented mindset
</li><li>Resilience and &quot;intestinal fortitude&quot; to stand firm in an advisory role when appropriate
</li><li>Active listening skills and emotional intelligence
</li><li>Ability to build trust and credibility with clients and team members
</li><li>Exceptional organizational skills and attention to detail
</li></ul>Working Conditions
<ul><li>Regular travel within the Southern California Region (approximately 30-40%)
</li><li>Occasional extended hours to meet project deadlines or attend stakeholder meetings
</li><li>Ability to manage multiple priorities in a fast-paced healthcare environment
</li><li>Flexible work arrangements with regular presence at regional office locations
</li></ul>Success Factors
Strategic advisory leadership that drives portfolio optimization and value creation Comprehensive healthcare portfolio knowledge across facilities and departmental usage Demonstrated healthcare transaction expertise and market knowledge Effective team coordination and collaboration across a regional network Strong client relationship management with ability to serve as trusted advisor
Estimated total compensation for this position:
120,000.00 &ndash; 160,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site &ndash;Los Angeles, CA
If this job description resonates with you, we encourage you to apply, even if you don&rsquo;t meet all the requirements. We&rsquo;re interested in getting to know you and what you bring to the table! 
 
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
<ul><li>401(k) plan with matching company contributions
</li><li>Comprehensive Medical, Dental &amp; Vision Care
</li><li>Paid parental leave at 100% of salary
</li><li>Paid Time Off and Company Holidays
</li></ul>JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL&rsquo;s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. 
For additional details please see our career site pages for each country.
 .
Jones Lang LaSalle (&ldquo;JLL&rdquo;) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process &ndash; including the online application and/or overall selection process &ndash; you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.</div>

Regional Real Estate Director, Southern California

Dubai Holding

<div>
 
 
 About Dubai Holding Real Estate:
 
 
 
 Dubai Holding&rsquo;s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai&rsquo;s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centres, mosques, schools, supermarkets and landscaping.
 
 
 Our integrated real estate offering also includes a robust land sales portfolio, project management for large-scale projects, as well as top-notch facilities management services.
 
 
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for a
 
 Director - Public Relations
 
 to join
 
 Dubai Holding Real Estate
 
 . The Director will be responsible for leading and implementing comprehensive public relations (PR) strategies aimed at enhancing brand positioning, reputation, and customer engagement, all in alignment with the company's objectives to drive business growth. The main duties and responsibilities of this role:
 
 
 
 
 
 Strategic PR Planning and Execution.
 
 
 <ul>
 <li>
 Develop and execute strategic communication plans to align PR efforts with the company's marketing objectives, driving business growth and enhancing brand visibility.
 </li>
 <li>
 Cultivate relationships with media, engage target audiences, and boost brand awareness, increasing visibility and reputation through effective media relations and targeted communication.
 </li>
 <li>
 Integrate PR strategy with marketing campaigns and commercial objectives to ensure cohesive and synchronized messaging across all communication channels.
 </li>
 <li>
 Lead public relations events and create opportunities for brand exposure and engagement with key stakeholders.
 </li>
 </ul>
 
 
 Media Relations and Communication Management:
 
 
 <ul>
 <li>
 Oversee the creation of press releases, media kits, and other content that promotes the organization's commercial initiatives, ensuring alignment with brand messaging.
 </li>
 <li>
 Manage relationships with media representatives and influencers, building and maintaining strategic partnerships that promote the company in relevant markets.
 </li>
 <li>
 Track and influence media coverage by regularly reviewing press reports, monitoring sentiment, and making adjustments to outreach efforts as needed.
 </li>
 <li>
 Direct the development of social media and online content to ensure consistency with the company's PR objectives, engaging the public across digital platforms.
 </li>
 <li>
 Monitor public opinion and social media sentiment using surveys, social media analysis, and other feedback mechanisms to evaluate how the company is perceived.
 </li>
 <li>
 Crisis Communication and Reputation Management:
 </li>
 <li>
 Develop and implement crisis communication strategies, ensuring the company is prepared to handle emergencies and maintain its reputation.
 </li>
 <li>
 Proactively manage reputation by addressing public relations risks and adjusting communication strategies as needed to mitigate potential damage.
 </li>
 </ul>
 
 
 Stakeholder Engagement
 
 
 <ul>
 <li>
 Coordinate closely with the marketing department to ensure that PR strategies align with broader marketing and advertising campaigns, creating a unified brand voice.
 </li>
 <li>
 Build and maintain strong relationships with stakeholders, including media, industry influencers, government entities, and commercial partners, ensuring open communication and collaboration.
 </li>
 <li>
 Oversee the selection and management of external PR agencies, ensuring their work aligns with the company's strategic goals and delivers measurable results
 </li>
 </ul>
 
 
 Analytics and Strategy Optimization
 
 
 <ul>
 <li>
 Assess and report on the performance of PR activities regularly, using data insights to refine strategies and optimize results.
 </li>
 <li>
 Present PR performance reports to senior management, showcasing the impact of PR activities on commercial success and brand reputation.
 </li>
 <li>
 Maintain awareness of industry trends and emerging best practices, continuously refining PR strategies to stay competitive and relevant.
 </li>
 <li>
 Evaluate the performance of PR campaigns through metrics such as media reach, sentiment analysis, and audience engagement, and adjust strategies accordingly.
 </li>
 </ul>
 
 
 
 
 About you
 
 :
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 <ul>
 <li>
 Bachelor's degree in Public Relations/ Communications/ Marketing/ Journalism or a related field; Master&rsquo;s degree preferred
 </li>
 <li>
 Knowledge of social media platforms, industry trends and innovations
 </li>
 <li>
 Proficiency in media monitoring tools, PR management software, and social media platforms.
 </li>
 <li>
 Exceptional written and verbal communication skills, with the ability to craft clear and compelling narratives for diverse audiences.
 </li>
 <li>
 Strong interpersonal skills, with the ability to build and maintain relationships with media, stakeholders, and internal teams.
 </li>
 <li>
 Excellent leadership and team management skills
 </li>
 <li>
 Ability to mentoring and developing PR professionals.
 </li>
 <li>
 Strategic thinker with the ability to align public relations efforts with broader business objectives.
 </li>
 <li>
 Analytical mindset, with the ability to interpret data, measure PR effectiveness, and adjust strategies accordingly.
 </li>
 <li>
 Excellent problem-solving skills
 </li>
 <li>
 Excellent organizational and multitasking abilities
 </li>
 <li>
 High emotional intelligence and adaptability
 </li>
 <li>
 Strong understanding of the commercial and competitive landscape
 </li>
 <li>
 Ability to work under pressure and manage complex, high-stakes situations
 </li>
 </ul>
 
 
 
 
 
 About the Benefits:
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Director - Public Relations - Dubai Holding Real Estate

<div>
 
 
 About Dubai Holding Real Estate:
 
 
 
 Dubai Holding&rsquo;s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai&rsquo;s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centres, mosques, schools, supermarkets and landscaping.
 
 
 
 
 
 Our integrated real estate offering also includes a robust land sales portfolio, project management for large-scale projects, as well as top-notch facilities management services.
 
 
 
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for a
 
 Director - Project Delivery
 
 to join
 
 Dubai Holding Real Estate
 
 . The job holder will be responsible for defining and directing the overall project management strategy and execution for all company projects, ensuring alignment with the organization&rsquo;s strategic objectives. Oversee multiple complex projects, drive cross-functional collaboration, manage key stakeholder relationships, and ensure delivery excellence through efficient resource allocation, risk mitigation, and compliance.
 
 
 
 
 
 
 The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 Define, develop, and lead the company-wide project management strategy, ensuring all project delivery activities support and advance the organization's strategic plan and business goals.
 </li>
 <li>
 Serve as the ultimate escalation point for resource constraints, delivery challenges, and project risks, providing executive-level support to resolve critical issues and maintain delivery momentum.
 </li>
 <li>
 Oversee and ensure rigorous management of project budgets, including monitoring actual costs versus budgets, approving financial reports, and driving cost optimization to safeguard financial performance.
 </li>
 <li>
 Lead the governance of project change requests, ensuring timely communication of schedule and budget impacts. Drive proactive risk identification, assessment, and mitigation across all projects to minimize business disruption.
 </li>
 <li>
 Champion the implementation of standardized, compliant project management processes and quality controls across all projects. Ensure adherence to statutory, regulatory, and company standards, including safety and engineering norms.
 </li>
 <li>
 Provide oversight and strategic direction on contractor mitigation plans, procurement strategies, resource allocation, and acceleration programs to ensure projects meet agreed timelines and quality standards.
 </li>
 <li>
 Cultivate and sustain strong relationships with internal and external stakeholders, including senior clients and commercial teams, enhancing collaboration and addressing escalations effectively.
 </li>
 <li>
 Collaborate with sector heads, technical teams, and commercial functions to align project execution with broader organizational objectives, ensuring seamless integration and delivery of complex technical assignments
 </li>
 <li>
 Guide the development and dissemination of critical project documentation, training materials, and user manuals to enable effective project handover and operational readiness.
 </li>
 <li>
 Oversee the consolidation and analysis of project data and performance reports to inform executive decision-making and continuous improvement initiatives.
 </li>
 <li>
 Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development. Apply relevant insights to enhance delivery methods, ensure competitiveness, and drive innovation across projects.
 </li>
 </ul>
 
 
 
 
 
 About you:
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s/ Master&rsquo;s in civil/ architectural engineering or a related specialization
 </li>
 <li>
 Project Management Professional (PMP) certification
 </li>
 <li>
 Understanding of industry-specific delivery standards and technologies, statutory, regulatory, and quality compliance requirements relevant to project delivery.
 </li>
 <li>
 Familiar with UAE Building Codes, Environmental regulations, and Dubai construction laws.
 </li>
 <li>
 Min of 15&ndash;20+ years experience, including 8+ years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams.
 </li>
 <li>
 Preferably 5+ years of experience with a developer.
 </li>
 <li>
 Project &amp; Program Delivery Expertise
 </li>
 <li>
 Strategic Planning &amp; Execution
 </li>
 <li>
 Well versed in using project programing software; Ms. Office suite - Power-point; Power BI for dashboards / reporting. Skilled in Primavera &ndash; preferred.
 </li>
 <li>
 Demonstrated skills in building and maintaining strong relationships with internal and external stakeholders
 </li>
 <li>
 Ability to lead cross-functional teams and manage complex stakeholder ecosystems
 </li>
 <li>
 Exceptional leadership, communication and interpersonal skill
 </li>
 <li>
 Excellent analytical skills
 </li>
 <li>
 Proven expertise in managing large-scale projects
 </li>
 <li>
 Vendor Management
 </li>
 <li>
 Risk Management - Expertise in identifying, assessing, and mitigating project risks to minimize potential disruptions.
 </li>
 <li>
 Project planning and Budget management
 </li>
 <li>
 Proficient negotiation abilities
 </li>
 <li>
 Agile mindset and flexibility to adapt to evolving business needs
 </li>
 <li>
 Effective reporting and presentation skills for senior leadership and boards
 </li>
 </ul>
 
 
 
 
 
 About the Benefits:
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Director - Project Delivery - Dubai Holding Real Estate

<div>
 
 
 About Dubai Holding Real Estate:
 
 
 
 
 
 
 Dubai Holding&rsquo;s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai&rsquo;s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centres, mosques, schools, supermarkets and landscaping.
 
 
 
 
 
 Our integrated real estate offering also includes a robust land sales portfolio, project management for large-scale projects, as well as top-notch facilities management services.
 
 
 
 
 
 
 About the Job:
 
 
 
 
 
 
 An opportunity has arisen for a
 
 Director - Residential Customer Care
 
 to join
 
 Dubai Holding Real Estate.
 
 The main duties and responsibilities of this role:
 
 
 
 
 <ul>
 <li>
 Oversee day-to-day operations of the customer service department and work with a team of customer service representatives to ensure that all customer inquiries are handled in a timely and professional manner.
 </li>
 <li>
 Manage all customer service-related matters including after sales and sales operation as well as hand-over and beneficial occupation processes. Proactively address any community management challenges that may arise ensuring effective resolution and Customer satisfaction.
 </li>
 <li>
 Create and implement efficient and balanced workflows that maximize efficiency and produce high level of service quality and customer satisfaction, improving NPS (Net Promoter Score) - CSAT (Customer Satisfaction), or other Customer Metric.
 </li>
 <li>
 Develop and execute contact improvement strategies cross-functionally with other peers using multiple data sources (e.g., Voice of Customer, Voice of Associate, and Business Intelligence) to ensure qualitive processes aligned with business standards.
 </li>
 <li>
 Monitor and measure service metrics and volume to develop standards, improvements or changes to workflows and resource allocation whilst monitoring customer feedback and requests.
 </li>
 <li>
 Be the focal point of contact between the company verticals and its customers in providing necessary support in clarifying queries and in resolving customer issues in line with corporate governance frame works, policies and procedures underpinned by DOA's (Delegation of Authority).
 </li>
 <li>
 Develop and implement strategies to improve customer satisfaction, loyalty, and retention including creating new training programs or updating existing ones to better equip customer service representatives with the tools they need to provide exceptional service.
 </li>
 <li>
 Implement customer service and interaction policies, systems, initiatives, processes, and procedures to deliver the customer care strategy and achieve acceptable risk ratings for the Customer Service Centre in line with agreed SLA's (Service Level Agreements).
 </li>
 <li>
 Prepare feasibility studies and budgets, as required, for projects on a monthly and annual basis via the prepared business plan; forecast revenues and profitability by projecting varied business cases to be submitted.
 </li>
 <li>
 Actively pursue, establish, and foster excellent client relationships with the goal of providing best-in-class solutions to customer inquiries and complaints by proactively engaging with customers through various channels, including chat, complaint monitoring, engagement in customer conversations, and soliciting feedback. With agility as a core principle, ensure prompt and effective responses to customer needs.
 </li>
 <li>
 Provide high quality and consistent customer service to address the customers' business needs and requirements; respond quickly and accurately to queries and issues by providing professional attention and support.
 </li>
 <li>
 Ensure complaints are followed up with the appropriate departments/individuals, and provide timely, professional, and accurate feedback/resolution to customer inquiries/complaints.
 </li>
 <li>
 Conduct service quality audits by developing suitable checklists and questionnaires, visiting individuals, and administering checklists and questionnaires, analyzing data and preparing audit reports with recommendations on ways of improvement for the Customer Service Center to ensure that the key gaps in customer services are identified and a suitable action plan is developed.
 </li>
 <li>
 Ensure the team are continually updated with Company products and services to provide accurate and timely information to customers.
 </li>
 <li>
 Manage and oversee the execution of pre- and post-handover activities across the company /community ensuring effective engagement and interaction with customers.
 </li>
 <li>
 Prepare and present monthly customer care reports summarizing the total volume of remittance business generated, number and type of problems reported from the customers and settled each month with data and insights about the operations.
 </li>
 <li>
 Monitor and analyze customer data and trends, using this information to identify areas for improvement and to inform decision-making.
 </li>
 <li>
 Work closely with other senior leaders to ensure that customer management activities are aligned with the company's overall goals and objectives.
 </li>
 </ul>
 
 
 
 
 
 About you:
 
 
 
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in business/ Marketing/ Communication Management. Master's degree preferred.
 </li>
 <li>
 Certified Customer Experience Professional (CCXP) / Customer Relationship Management (CRM) Certification/ Certified Customer Service Professional (CCSP) - preferred
 </li>
 <li>
 Minimum 8 to 10 years of experience in customer service, customer relationship management, sales, or marketing, with at least 5 years in a leadership or management role.
 </li>
 <li>
 Proficiency in Ms. Office suite and software applications, including customer relationship management (CRM) systems, social media and email marketing platforms.
 </li>
 <li>
 Ability to resolve customer complaints and develop strategies to improve customer satisfaction.
 </li>
 <li>
 Work under stringent deadlines and high-pressure environment and also motivate others.
 </li>
 <li>
 Strong analytical skills, interpersonal and influencing skills with versed communication skills in English and/ or Arabic. &middot; Proven ability to develop and implement successful customer management strategies.
 </li>
 <li>
 Ability to work effectively with other senior leaders to achieve business objectives.
 </li>
 <li>
 Excellent customer service skills, with a deep understanding of customer needs and expectations.
 </li>
 </ul>
 
 
 
 
 
 About the Benefits:
 
 
 
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Director - Residential Customer Care - Dubai Holding Real Estate

Hireginie

<div>
 
 
 About Our Client:
 
 Our client is a premier luxury property developer with a significant footprint in the UK, UAE, and other global markets. As part of a strategic global expansion, the company is launching a new back-office project management centre in Bengaluru, India to strengthen global engineering audits, IT/ERP support, financial audit, etc. This is a unique opportunity to be at the forefront of this exciting growth and shape the future of real estate in one of India's most vibrant cities.
 
 
 
 
 
 
 Job Title: Head of Operations
 
 
 
 
 Location: Bengaluru, India
 
 
 
 
 Experience: 8 - 12 Years
 
 
 
 
 Qualification: Bachelor's degree in Civil Engineering, Architecture, Business Administration, or a related field, with a Master's degree in a relevant discipline is preferred.
 
 
 
 
 Reporting To: Senior Management &ndash; Dubai Headquarters
 
 
 
 
 Industry: Real Estate
 
 
 
 
 
 
 
 About the role:
 
 Act as a mini-CEO of the India entity, ensuring the office delivers on all of the strategic objectives shared by HQ.
 
 
 To lead this strategic initiative, we are seeking an experienced and entrepreneurial Head of Operations who will take full ownership to spearhead the new Bengaluru center&rsquo;s performance. The ideal candidate and dynamic leader will be responsible for operational leadership, cross-functional team management, cost optimization, and technical delivery across business verticals.
 
 
 This role requires a dynamic professional who can think like an entrepreneur, lead from the front, and align local operations with global standards and strategic direction from the Dubai-based headquarters.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Operational Excellence, Center Leadership &amp; People Management:
 
 
 <ul>
 <li>
 Establish and implement operational processes that align with global standards.
 </li>
 <li>
 Act as the primary liaison between Dubai HQ and the Bangalore office, ensuring strategic objectives are implemented effectively.
 </li>
 <li>
 Lead the office across core functions: Engineering Audit &amp; Cost Control, IT Technical Support (Microsoft Dynamics ERP), Financial Audit, HR &amp; Admin, and Labor Coordination fostering a high-performance work culture.
 </li>
 <li>
 Ensure that the center&rsquo;s execution aligns with global business objectives and expectations.
 </li>
 </ul>
 
 
 2. Cost Management &amp; Operational Efficiency:
 
 
 <ul>
 <li>
 Own and manage the center&rsquo;s P&amp;L, driving global cost optimization and efficient resource utilization.
 </li>
 <li>
 Oversee engineering audit and cost control activities, ensuring BIM models are effectively used for quantity take-offs, BOQ reviews, and cost verifications.
 </li>
 <li>
 Identify and implement best practices in digital construction, project auditing, and model-based workflows to minimize operational costs and maximize output.
 </li>
 <li>
 Enhance project audit readiness and maintain robust internal controls and compliance mechanisms.
 </li>
 </ul>
 
 
 3. HR Oversight:
 
 
 <ul>
 <li>
 Work closely with internal or external HR partners to manage recruitment, onboarding, performance reviews, retention, and employee lifecycle management.
 </li>
 <li>
 Promote a culture of engagement, accountability, and growth.
 </li>
 </ul>
 
 
 4. Governance &amp; Compliance:
 
 
 <ul>
 <li>
 Ensure all operations and projects adhere to local, state, and national real estate regulations and compliance standards.
 </li>
 <li>
 Enhance project audit readiness and maintain robust internal controls.
 </li>
 </ul>
 
 
 5. Liaison &amp; Global Coordination:
 
 
 <ul>
 <li>
 Act as the primary interface between the Bengaluru center and Dubai HQ, ensuring strategic alignment and clear communication.
 </li>
 <li>
 Encourage cross-functional collaboration to deliver seamless service to international offices (Dubai, Pakistan, Guangzhou, Cairo).
 </li>
 <li>
 Coordinate with senior leadership and project stakeholders across geographies for smooth execution of initiatives.
 </li>
 </ul>
 
 
 6. Vendor &amp; Facility Management:
 
 
 <ul>
 <li>
 Oversee vendor relationships, facility management, IT support, and infrastructure operations to ensure business continuity and service quality, if required.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 8&ndash;12 years of relevant experience in center operations, engineering support, preferably within real estate, global contracting, or engineering services.
 </li>
 <li>
 Proven track record in technical workforce planning, global coordination, and resource allocation for large-scale projects.
 </li>
 <li>
 Sound understanding of BIM, cost control, budgeting, profitability tracking, and operational governance.
 </li>
 <li>
 Excellent leadership, interpersonal, and communication skills with the ability to manage multidisciplinary and multicultural teams.
 </li>
 </ul>
 
 
 
 
 #projectmanagementhead #locationhead #operationshead #BIMcapabilities #costoptimization
 
</div>

Head of Operations_Project Management office Real Estate/Construction

<div>
 
 
 About Dubai Holding Real Estate:
 
 
 
 
 
 
 Dubai Holding&rsquo;s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai&rsquo;s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centers, mosques, schools, supermarkets and landscaping.
 
 
 
 
 
 Our integrated real estate offering also includes a robust land sales portfolio, project management for large-scale projects, as well as top-notch facilities management services.
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 
 The job holder will be responsible for the activities and initiatives related to Financial Planning and Analysis whilst offering financial advice in line with the strategic objectives of DHRE to ensure financial control and profitability for the business.
 
 
 
 
 
 
 
 Key job responsibilities
 
 
 :
 
 
 
 
 
 
 Budgeting, MIS and forecasting:
 
 
 
 
 
 <ul>
 <li>
 Assist in the process of monthly MIS reporting to DH Finance, DHRE and DHLE management; ensure completeness, accuracy and timeliness with the view to assist DH/DHRE/DHLE management for effective decision making.
 </li>
 <li>
 Implement appropriate financial models for budgetary and business analysis to ensure accuracy of budgetary assumptions and ensure enhancement of budgeting, planning, controlling and reporting tools to minimize the variance and bring accuracy in budgeting and reporting processes.
 </li>
 <li>
 Prepare budget plans and schedules in line with DH policies and procedures and ensure the soundness and integrity of all budget data and ensure the appropriateness and reliability of the key assumptions and definition of the control mechanisms and effectively present the same to the senior management for approval.
 </li>
 <li>
 Assist in review of overall budget consolidation and ensure budgets are executed effectively in coordination with concerned subsidiaries and departments.
 </li>
 <li>
 Oversee and review variance analyses for all income statement and balance sheet line items in relation to the budgeted figures to ensure that every aspect of company and department budget variances are analyzed in detail with supporting evidence and commentary.
 </li>
 <li>
 Assist in review and preparation of quarterly financial reviews recommending upward or downward adjustments considering market conditions and business requirements.
 </li>
 <li>
 Assist in the process of monthly MIS reporting to DH Finance, DHRE and DHLE management; ensure completeness, accuracy and timeliness with the view to assist DH/DHRE/DHLE management for effective decision making.
 </li>
 <li>
 Implement appropriate financial models for budgetary and business analysis to ensure accuracy of budgetary assumptions and ensure enhancement of budgeting, planning, controlling and reporting tools to minimize the variance and bring accuracy in budgeting and reporting processes.
 </li>
 <li>
 Prepare budget plans and schedules in line with DH policies and procedures and ensure the soundness and integrity of all budget data and ensure the appropriateness and reliability of the key assumptions and definition of the control mechanisms and effectively present the same to the senior management for approval.
 </li>
 <li>
 Assist in review of overall budget consolidation and ensure budgets are executed effectively in coordination with concerned subsidiaries and departments.
 </li>
 <li>
 Oversee and review variance analyses for all income statement and balance sheet line items in relation to the budgeted figures to ensure that every aspect of company and department budget variances are analyzed in detail with supporting evidence and commentary.
 </li>
 <li>
 Assist in review and preparation of quarterly financial reviews recommending upward or downward adjustments considering market conditions and business requirements.
 </li>
 </ul>
 
 
 
 
 
 Reports, Systems and Tools:
 
 
 
 
 
 <ul>
 <li>
 Design and implement financial policies and procedures relating to management reporting and business plan in alignment to business objectives and identify opportunities for continuous improvement. Maintain full control over the Hyperion Budgeting software to ensure budgets are prepared, maintained and monitored accurately within the software.
 </li>
 <li>
 Develop budgetary, MIS and Statutory reporting policies, process, procedures, forms and templates to ensure adequate Budgetary controls and MIS/Statutory reporting structure for overall Finance operations.
 </li>
 <li>
 Prepare monthly project dashboards showing cost and sales status, Financial forecast to determine the course of entity/departments over a period that extends into future business periods as a proactive approach to budgeting to support the department budget for daily, weekly, monthly and quarterly allocations.
 </li>
 <li>
 Ensure Policies, processes, procedures forms and templates in place, approved and implemented.
 </li>
 </ul>
 
 
 
 
 
 Financial reporting and control:
 
 
 
 
 
 <ul>
 <li>
 Review management reports and financial analysis within stipulated deadlines.
 </li>
 <li>
 Troubleshoot escalated issues, make decisions, escalate issues as appropriate (if applicable) and communicate resolutions to ensure closure of variances effectively.
 </li>
 <li>
 Work on projects/initiatives assigned including any corporate level projects to contribute to overall company goals and demonstrate adaptability.
 </li>
 </ul>
 
 
 
 
 
 Processes and Policies Review:
 
 
 
 
 
 <ul>
 <li>
 Develop/enhance internal controls, policies, processes, and procedures to ensure that they are properly scoped and enforced and are effective and efficient meeting business requirements.
 </li>
 <li>
 Responsible for maintaining functional procedures, internal controls, and reporting in conformity with company procedures, group policies, IFRS and laws, regulations and statutes while directing specific areas within the overall department operation.
 </li>
 <li>
 Overlook and conclude on the implementation of all IT initiatives.
 </li>
 <li>
 Actively seek automation of controls across DHRE through efficient use of financial systems and innovative technology to enhance and continuously improve the design and effectiveness of controls, including efficiencies in documentation, assessment, and monitoring of controls.
 </li>
 <li>
 Identify opportunities to improve the processes, implementing automation and streamlining workflows for increased efficiency.
 </li>
 </ul>
 
 
 
 
 
 Other Task:
 
 
 
 
 
 <ul>
 <li>
 Overall direction for the effective achievement of the department objectives through effective leadership and by setting individual objectives, managing performance, developing and motivating team to maximize performance.
 </li>
 <li>
 Provide overall direction and guidance to mentor, coach, motivate and challenge the direct reports and their teams&rsquo; providing opportunities for growth and development.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Experiences, Skills:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in finance/ Accounts; master&rsquo;s degree preferred.
 </li>
 <li>
 Professional Accounting Qualification (Chartered Accountant, ACCA, CPA etc.)
 </li>
 <li>
 Knowledge of relevant financial regulations, accounting standards, and industry best practices.
 </li>
 <li>
 Min 8-10
 
 
 years of experience in finance, with a strong focus on financial planning and analysis.
 </li>
 <li>
 Proven track record in a senior finance role preferably in sectors like real estate, construction, or large-scale project management.
 </li>
 <li>
 Experience in managing large-scale projects and master plans, including financial planning, budgeting, and cost control.
 </li>
 <li>
 Proficiency in financial management software (e.g., SAP, Oracle) and ERP systems.
 </li>
 <li>
 Skilled in data analysis tools such as Excel, Power BI, or other business intelligence platforms.
 </li>
 <li>
 Demonstrate strong financial management skills to oversee and optimize financial operations.
 </li>
 <li>
 Develop accurate budgets and forecasts to support strategic decision-making.
 </li>
 <li>
 Lead strategic planning initiatives to align financial goals with organizational objectives.
 </li>
 <li>
 Build and maintain strong relationships with stakeholders through clear communication and collaboration.
 </li>
 <li>
 Utilize advanced analytical skills to identify, assess, and resolve complex problems efficiently.
 </li>
 <li>
 Prioritize tasks effectively, maintaining a high level of detail and quality in all work.
 </li>
 <li>
 Develop, implement, and monitor internal controls to ensure accuracy and compliance.
 </li>
 <li>
 Demonstrate strong planning and organizational abilities, focusing on results and making informed decisions.
 </li>
 <li>
 Communicate clearly and persuasively, while effectively negotiating with internal and external parties.
 </li>
 <li>
 Proven ability to lead cross-functional teams, providing strategic direction to achieve financial goals and ensure operational efficiency.
 </li>
 <li>
 Strong leadership skills in managing and mentoring teams, fostering collaboration, and creating a high-performance work environment.
 </li>
 <li>
 Strategic decision-maker with the ability to analyse complex financial data and provide actionable insights to senior management and stakeholders.
 </li>
 <li>
 Skilled in driving process improvements, streamlining financial operations, and implementing best practices to enhance financial performance.
 </li>
 <li>
 Ability to develop and manage comprehensive master plans for large-scale projects, integrating financial and operational aspects.
 </li>
 <li>
 Advanced skills in financial analysis and modelling to support strategic decisions and evaluate financial performance.
 </li>
 </ul>
 
 
 
 
 
 About the Benefits:
 
 
 
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Associate Director - Financial Planning and Analysis - Dubai Holding Real Estate

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Create a blueprint for growing cloud kitchens&rsquo; presence in Dubai, closely aligned with the wider company strategy.
 </li>
 <li>
 Accountable for Business Development, Stakeholder and wide-scale project management initiatives for Talabat Kitchens in KWT.
 </li>
 <li>
 Owner of Food Services country financial statements, responsible for hitting budgets and ensuring growth initiatives across construction, new brand launches and running a profitable business.Coordinate between multiple stakeholders and ensure the delivery of perfect orders to consumers
 </li>
 <li>
 Partner with our Logistics Operations and Customer Experience teams to improve our overall site performance
 </li>
 <li>
 Work closely with the Senior Director Food Services to create compelling business cases for future endeavours.
 </li>
 <li>
 Play a key role by jointly identifying kitchen spaces for expansion that meet all of the jointly defined criteria; location, size, accessibility, cost, etc.
 </li>
 <li>
 Manage the day-to-day operations of multiple brands; meeting health &amp; safety standards, managing stock deliveries, site hygiene, etc.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Bachelor/MBA degree in Business, Marketing or STEM disciplines from a top university
 </li>
 <li>
 5-8 years of experience in a growth/product manager role or equivalent; in consulting; in internal strategy; or in startups.
 </li>
 <li>
 Prior experience in tech, e-commerce, food, FMCG or a mix of these industries required
 </li>
 <li>
 Previous experience managing cross-functional teams
 </li>
 <li>
 Deep understanding of financial statements, planning, and investment proposals
 </li>
 <li>
 Understanding of analytical tools such as SQL, Tableau , and of course, Microsoft Excel
 </li>
 <li>
 Ability to identify key metrics of success, digest complex data sets, and build data-driven action plans to respond to market conditions
 </li>
 <li>
 Good knowledge of online marketing concepts and tools
 </li>
 <li>
 Comprehensive knowledge of cloud kitchens industry and the restaurant business in general
 </li>
 <li>
 Good communication skills, including the ability to present persuasive business cases to stakeholders at all levels of the organisation including C-Suite
 </li>
 </ul>
</div>

Sr. Manager Real Estate & Construction

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