director of corporate sales

Wyndham Hotels & Resorts

<div>
 <p>
  Wyndham Grand Doha West Bay Beach is now looking for an Assistant Director of Sales!
 </p>
 <p>
  <br/>
 </p>
 <p>
  SUMMARY
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Assistant Director of Sales assists in leading the hotel&rsquo;s sales team to achieve revenue goals by developing and implementing sales strategies, managing client accounts, and promoting the hotel&rsquo;s rooms, events, and services. This role involves coordinating with other departments, analyzing market trends, and supporting the Director of Sales in day-to-day operations. The position requires strong leadership, communication, and organizational skills to drive business growth and ensure guest satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  KEY RESPONSIBILITIES
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1. Sales Strategy and Planning:
  </strong>
 </p>
 <p>
  &bull;Assist in developing and executing sales strategies to meet or exceed revenue targets for rooms, banquets, conferences, and other hotel services.
 </p>
 <p>
  &bull;Conduct market research to identify new business opportunities, including corporate clients, travel agencies, and event planners.
 </p>
 <p>
  &bull;Monitor competitor activities and market trends to adjust strategies accordingly.
 </p>
 <p>
  <strong>
   2. Client Relationship Management:
  </strong>
 </p>
 <p>
  &bull;Build and maintain strong relationships with existing and potential clients, including corporate accounts, travel agents, and event organizers.
 </p>
 <p>
  &bull;Handle client inquiries, negotiate contracts, and ensure client satisfaction to secure repeat business.
 </p>
 <p>
  &bull;Attend industry events, trade shows, and networking opportunities to promote the hotel.
 </p>
 <p>
  <strong>
   3. Team Leadership and Support:
  </strong>
 </p>
 <p>
  &bull;Supervise and motivate the sales team, providing guidance, training, and performance feedback.
 </p>
 <p>
  &bull;Assist in recruiting, onboarding, and mentoring sales team members.
 </p>
 <p>
  &bull;Step in for the Director of Sales during their absence, overseeing daily operations.
 </p>
 <p>
  <strong>
   4. Revenue Generation:
  </strong>
 </p>
 <p>
  &bull;Identify and pursue new sales leads to drive bookings for rooms, meetings, and events.
 </p>
 <p>
  &bull;Upsell hotel services, such as catering, audiovisual equipment, or spa packages, to maximize revenue.
 </p>
 <p>
  &bull;Prepare and present proposals, quotes, and contracts to clients.
 </p>
 <p>
  <strong>
   5. Collaboration with Other Departments:
  </strong>
 </p>
 <p>
  &bull;Work closely with marketing, catering, front office, and banqueting teams to ensure seamless execution of client bookings and events.
 </p>
 <p>
  &bull;Coordinate with revenue management to optimize pricing and occupancy rates.
 </p>
 <p>
  <strong>
   6. Reporting and Analysis:
  </strong>
 </p>
 <p>
  &bull;Monitor sales performance metrics, such as booking pace, revenue per available room (RevPAR), and conversion rates.
 </p>
 <p>
  &bull;Prepare sales reports, forecasts, and budgets for management review.
 </p>
 <p>
  &bull;Analyze sales data to identify trends and recommend improvements.
 </p>
 <p>
  <strong>
   7. Compliance and Standards:
  </strong>
 </p>
 <p>
  &bull;Ensure sales activities comply with hotel policies, brand standards, and local regulations.
 </p>
 <p>
  &bull;Maintain accurate records of client interactions and sales activities in the hotel&rsquo;s CRM system.
 </p>
 <p>
  <br/>
 </p>
 <p>
  SKILLS &amp; COMPETENCIES
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Good Problem solving, administrative and interpersonal skills are a must
  </li>
  <li>
   Strive to improve service performance
  </li>
  <li>
   Superior time management and relationship building
  </li>
  <li>
   Strong organization and follow up skills
  </li>
  <li>
   Strong sales and negotiation skills with a proven track record of meeting revenue targets.
  </li>
  <li>
   Excellent communication, interpersonal, and leadership abilities.
  </li>
  <li>
   Proficiency in CRM software (e.g., Salesforce, Delphi) and Microsoft Office Suite.
  </li>
  <li>
   Ability to analyze data and make data-driven decisions.
  </li>
  <li>
   Knowledge of hotel operations, revenue management, and market trends.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company&rsquo;s Count on Me! Service culture to be responsive, respectful and deliver a great experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  EXPERIENCE, CERTIFICATION &amp; EDUCATION
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Education: Bachelor&rsquo;s degree in hospitality management, business administration, marketing, or a related field preferred.
 </p>
 <p>
  &bull; Experience: 3-5 years of experience in hotel sales, hospitality, or a related field, with at least 1-2 years in a supervisory role.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Any other reasonable duties as directed by the Director of Sales.
 </p>
</div>


Assistant Director of Sales

Accor

<div><b>Company Description</b><p><br>
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.<br>
To join our Group, please visit https://careers.accor.com/</p><b><br>
Job Description</b><br>
<ul><li>
Develop and implement effective sales strategies to increase business from MICE and Corporate segments, focusing on weddings, social events, and group bookings.</li><li>
Identify and target new business opportunities through market research, networking, and sales calls to build a robust client base.</li><li>
Maintain strong relationships with existing clients, event planners, travel agencies, and other stakeholders to secure repeat business.</li><li>
Engage with clients to understand their event requirements, including corporate events, weddings, and group activities, ensuring their expectations are met or exceeded.</li><li>
Conduct site inspections, presentations, and negotiations to convert leads into confirmed bookings.</li><li>
Manage client accounts, ensuring regular communication, and providing solutions to their event needs.</li><li>
Collaborate closely with the event planning and operations team to ensure seamless execution of MICE, corporate, and wedding events.</li><li>
Work with the culinary, banquet, and service teams to customize packages for weddings and events, focusing on client preferences, including cultural or theme-based requirements.</li><li>
Coordinate with suppliers, decorators, and other vendors to ensure all aspects of events are executed to the highest standards.</li><li>
Develop strategies to maximize revenue through upselling, cross-selling, and optimizing event packages.</li><li>
Monitor and report on sales performance, market trends, and competitor activities to identify growth opportunities.</li><li>
Prepare sales forecasts, budgets, and business plans to achieve set revenue targets.</li><li>
Work closely with the marketing team to promote MICE and corporate packages through various channels, including digital marketing, trade shows, and client events.</li><li>
Collaborate with other departments, including front office, reservations, and F&amp;B, to ensure exceptional guest experiences from booking to event completion.</li><li>
Assist the Director of Sales &amp; Marketing in developing promotional campaigns and sales incentives to drive business.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in Business, Hospitality Management, Sales &amp; Marketing, or a related field.</li><li>
Minimum of 2 years of experience in a similar role, preferably within the hospitality industry.</li><li>
Proven track record in MICE, Corporate, and wedding sales.</li><li>
Exceptional negotiation, communication, and interpersonal skills.</li><li>
Ability to work under pressure, manage multiple clients and events, and meet deadlines.</li></ul><br>
<b>
Additional Information</b><p><br>
A wonderful hotel just 5 minutes away from Dubai Airport &amp; 250 meter from Al Garhoud (old GGICO) metro station.</p></div>

Sales Manager - Corporate & MICE Groups

Rosewood Doha

<div>
 <strong>
  Job Summary
  <br/>
 </strong>
 The Director of Sales is responsible for ensuring the sales manpower resources are deployed effectively to drive revenue streams across the key markets of Rosewood Doha. The role involves preparing clear Sales strategies for key market segments and channels of distribution and ensuring the agreed sales plans are implemented in accordance with industry best practice. The Director of Sales offers support to the Director of Sales &amp; Marketing in the management of the day-to-day workings of the sales team, meeting targets and achieving sales strategy. They will manage their own client base whilst also implementing action plans and accomplishing set targets.
 <br/>
 <br/>
 <strong>
  E
 </strong>
 <strong>
  ssential Duties and Responsibilities
 </strong>
 <ul>
  <li>
   At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner.
  </li>
  <li>
   Report to the Director of Sales and Marketing on sales direction and performance delivery.
  </li>
  <li>
   Oversee the planning, deployment, and day-to-day functioning of the sales team.
  </li>
  <li>
   Responsible for delivering revenue performance against business plan projections (including occupancy, average rate, revenue, RevPAR, and market share performance.)
  </li>
  <li>
   Identify key and potential accounts and act on them immediately in accordance with agreed business development strategy.
  </li>
  <li>
   Formulate clear statements of objectives for the department and ensure their timely implementation.
  </li>
  <li>
   Develop realistic, transparent goals broken down by key market segments, presented in the form of a personal business plan. Monitors systematically the revenue performance of key retention, development, and acquisition accounts.
  </li>
  <li>
   Analyze sales performance statistics and adjust sales team strategy in accordance with changes in the market.
  </li>
  <li>
   Performance: should be in abidance with the expectations defined in the goal setting phase.
  </li>
  <li>
   Assist the DOSM to foster close long-term relationships with key corporate, leisure and group accounts and to qualify accounts by decision maker, influencer, booker, channel, and guest.
  </li>
  <li>
   Provide recommendations to refine and improve the services available at the hotel based on feedback from the marketplace.
  </li>
  <li>
   Introduce the Managing Director and DOSM to key players within key organizations.
  </li>
  <li>
   Represent Rosewood Doha at key events, sales trips, roadshows, product launches, and media events.
  </li>
  <li>
   Develop and execute a goal orientated e-commerce strategy that delivers the annual goals of these specific market segments.
  </li>
  <li>
   Prepare and present to the DOSM the individual sales targets for that underpin the hotels agreed budgeted revenue objectives.
  </li>
  <li>
   Is responsible for preparing and overseeing the individual sales personnel action plan that effectively delivers the hotel revenue goals assigned to them.
  </li>
  <li>
   Responsible for achieving rooms&rsquo; revenues as well as the targets set by the DOSM within the year (generation of leads, prospecting, converting, competition check, team goals establishment, Employee satisfaction survey results, etc...)
  </li>
  <li>
   Review direct competition and ensure complete awareness by all sales team of competitor&rsquo;s activities at all times.
  </li>
  <li>
   Assist as requested by the DOSM with the preparation of specific marketing initiatives.
  </li>
  <li>
   Responsible for granting approval of established discounts for rooms and food and beverage sales including the closing of contractual terms for repeat or bulk business.
  </li>
  <li>
   Complete quarterly reviews with assigned sales team of all VIP, corporate, government and transient accounts to ensure they are in-line with objectives. Recommend and oversee the implementation of remedial sales actions to target underperforming accounts.
  </li>
  <li>
   Source competitive intelligence and feedback to DOSM and Managing Director.
  </li>
  <li>
   Identify relevant marketing opportunities and partnership potential with key corporate companies.
  </li>
  <li>
   Participate in planning and organizing key exhibitions, roadshows and sales trips to maximize the brand coverage of Rosewood Hotels and Resorts and optimize the production of short-, medium- and longterm business for Rosewood Doha.
  </li>
  <li>
   To conduct timely sales meetings with the sales team to provide appropriate levels of professional direction on a daily, weekly, and monthly basis.
  </li>
  <li>
   To interface with key corporate accounts, to build a network of professional contacts to drive high yielding business into Rosewood Doha.
  </li>
  <li>
   Liaise professionally and timely with all department heads as it relates to the coordination of sales issues to ensure their effective execution.
  </li>
  <li>
   Ensure proper and timely submission of recurrent and ad-hoc reports.
  </li>
  <li>
   Drafting of standard operating procedures (SOP&rsquo;s) for corporate and leisure sales.
  </li>
  <li>
   Ensure proper recording of all sales activities carried out by the sales team in Delphi Sales and Catering with weekly sales reporting in place.
  </li>
  <li>
   Evaluate the sales team&rsquo;s skill set and recommend training plans to the DOSM that will improve the ability and worth of our sales team to the hotels.
  </li>
  <li>
   Plan, manage and evaluate current sales processes and activities in collaboration with DOSM and sales associates.
  </li>
  <li>
   Handle complaints from contractual partners and inform the department(s) concerned of the results, resolves such complaints to retain customer loyalty.
  </li>
  <li>
   Provide management team with feedback on the customer experience of corporate and leisure guests.
  </li>
  <li>
   Support all hotel departments in communicating the preferences of senior dignitaries and VIP hotel guests.
  </li>
  <li>
   Fully respect and work within corporate identity guidelines as defined in the graphic standards manual.
  </li>
  <li>
   Carry out other reasonable duties that may be assigned to him from time to time and as directed by the DOSM.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Standard Responsibilities
 </strong>
 <ul>
  <li>
   Comply and adhere to the Rosewood company policies.
  </li>
  <li>
   Take on other tasks in addition to the ones stated, in a reasonable framework.
  </li>
  <li>
   Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
  </li>
  <li>
   Model the company&rsquo;s culture, vision, mission, and core values at all times.
  </li>
  <li>
   Takes a proactive approach to management of the department, anticipating potential opportunities.
  </li>
  <li>
   To actively promote the services and facilities available to guests within the hotel and other Rosewood Hotels, maximizing revenue from other outlets (e.g. car transfers, mobile phone rental, telephones, valet services, spa and Food &amp; Beverage facilities, etc.)
  </li>
  <li>
   To assist in the formation of the annual department budget, and to monitor it throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.
  </li>
  <li>
   To accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.
  </li>
  <li>
   Ensure an efficient and well organised department, ensuring all associates are well trained and highly motivated.
  </li>
  <li>
   To maintain accurate departmental records with respect to associate and training issues, associate development issues and departmental communication issues.
  </li>
  <li>
   To create and update full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization.
  </li>
  <li>
   Consistently meet the expectations and requirements of internal associate and external guests.
  </li>
  <li>
   Obtain first-hand guest information and use it for improvements in products and services.
  </li>
  <li>
   Act with guests in mind; establish and maintain effective relationships with guests and gain their trust and respect.
  </li>
  <li>
   Maintain effective communication within the department and ensure that the department manager is kept well informed of any problems/queries that have arisen.
  </li>
  <li>
   To liaise with other departments to ensure good communication and offer support.
  </li>
  <li>
   To attend to any guest comments brought to their attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and to deal with these efficiently and courteously.
  </li>
  <li>
   To conduct selection interviews alongside the Talent and Culture Team for potential new associates as and when required.
  </li>
  <li>
   To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.
  </li>
  <li>
   To maintain discipline within the department and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent and Culture Department.
  </li>
  <li>
   To be responsible for the welfare and motivation of associates making use of the information obtainedt hrough the annual associate Surveys, appraisals, and frequent one to one conversation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Confidentiality
  <br/>
 </strong>
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.
 <br/>
 <br/>
 <br/>
 <strong>
  Health &amp; Safety
 </strong>
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   Report any defects in the building, plant, or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
  <ul>
   <li>
    Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Other
  <br/>
 </strong>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
</div>


Director of Sales

Ramada by Wyndham Riyadh King Fahd Rd

<div><h1 class="jobSectionHeader"><b>SUMMARY</b></h1>
<p></p>
<p>The director of Sales and Marketing is responsible for developing and executing strategic sales and marketing initiatives to drive revenue growth, enhance the market share and presence. The incumbent will lead the sales and marketing team, managing marketing campaigns, and establishing strong relationships with clients and partners.</p>
<p></p>
<p>The director of Sales and Marketing will be responsible for delivering upon the targeted business objectives on total revenue, GOP, market share, OSAT, and employee engagement within the sales and marketing team.</p>
<p></p>
<p><b>KEY RESPONSIBILITIES</b></p>
<p></p>
<ul><li>Develop and implement comprehensive sales and marketing strategies to achieve commercial goals.</li>
<li>Analyze market trends and competitor activities to identify growth opportunities.</li>
<li>Lead, train, and motivate the sales team to meet and exceed revenue targets.</li>
<li>Establish sales targets, monitor performance, and provide coaching and support.</li>
<li>Oversee the creation and execution of marketing campaigns, including digital marketing, social media, and traditional advertising.</li>
<li>Collaborate with the marketing team to develop promotional materials and content.</li>
<li>Build and maintain relationships with key clients, corporate accounts, and industry partners.</li>
<li>Conduct post meeting evaluations.</li>
<li>Represent the hotel at industry events, trade shows, and networking opportunities.</li>
<li>Collaborate with the revenue management team to optimize pricing and inventory strategies.</li>
<li>Lead public relations efforts on behalf of the hotel, developing and implementing PR initiatives.</li>
<li>Build relationships with local media across key segments and maintain database of journalists and other influencers.</li>
<li>Develop activity schedule incorporating events, press releases and other announcements linked to key hotel events and activities.</li>
<li>Respond to media enquiries and information requests.</li>
<li>Organize and host incoming media, influencer groups and other individual visits to the hotel.</li>
<li>Plan and manage internal communication and awareness of corporate direction, mission aims and activities.</li>
<li>Support the implementation of ongoing, focused community relations programs, that are strategically planned to support and enhance the area marketing efforts.</li>
<li>Monitor booking trends and adjust marketing efforts accordingly.</li>
<li>Prepare regular reports on sales and marketing performance, including ROI analysis for campaigns.</li>
<li>Use data-driven insights to refine strategies and improve results.</li>
<li>Develop and manage the sales and marketing budget, ensuring effective allocation of resources.</li>
<li>Make sure the hotel rates are updated in major distribution channels and of course to all travel agents and tour operators.</li>
<li>Monitor expenses and ensure adherence to budgetary guidelines.</li>
<li>Recruit, train, and develop sales and marketing staff to ensure high performance and professional growth.</li>
<li>Foster a collaborative and results-oriented team environment.</li>
<li>Training of hotel team to drive revenue.</li>
<li>Ensure compliance with Wyndham&rsquo;s brand marketing guidelines.</li>
</ul>
<p></p><p>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p>
<div><h2 class="jobSectionHeader"><b>Experience Needed</b></h2><h1 class="jobSectionHeader"><b>
KEY COMPETENCIES</b></h1><p></p><p>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:</p><p></p><ul><li><p>
Leadership</p></li><li><p>
Commercial awareness</p></li><li><p>
Strategic mindset</p></li><li><p>
Communication</p></li><li><p>
Influence</p></li><li><p>
Negotiation</p></li><li><p>
Interpersonal skills</p></li><li><p>
Service excellence</p></li><li><p>
Building Trust</p></li><li><p>
Planning &amp; organization</p></li><li><p>
Driving results</p></li><li><p>
Flexibility</p></li><li><p>
Teamwork</p></li><li><p>
Agility</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
BACKGROUND</b></h1><ul><li><p>
Bachelor&rsquo;s degree in marketing, Business Administration, Hotel Management, or related field. MBA preferred.</p></li><li><p>
2 years of experience as a Director of Sales or Director of Marketing within a similar type of hotel.</p></li><li><p>
Proficiency in CRM software, digital marketing tools, and Microsoft Office Suite.</p></li></ul><ul><li><p>
Language requirement: (professional)</p></li><li><p>
Eligibility to work in Saudi Arabia</p></li></ul></div>
<div><h2 class="jobSectionHeader"><b>Required Skills</b></h2><h3 class="jobSectionHeader"><b>
Marketing &amp; PR Skills</b></h3><p>
Customer Retention Strategy</p><h3 class="jobSectionHeader"><b>
Soft skills</b></h3><p>
Strategic Thinking, Leadership</p><h3 class="jobSectionHeader"><b>
Financial Skills</b></h3><p>
Forecasting, Budget Planning</p></div>
<div><h2 class="jobSectionHeader"><b>Values</b></h2><p>
Integrity, Accountability, Diversity &amp; Inclusion, Caring, Fun</p></div>
<div><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
Staff accommodation, Staff transportation, Incentive plans, Learning &amp; development programmes, Career development, Hotel restaurant staff rate, Multisport Benefit program &ndash; Employee Friends &amp; Family, Multisport Benefit program &ndash; Employee, Employee rate in all Wyndham hotels globally, Training program &ndash; All employee levels, Staff party</p></div></div>

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
The Director of Sales is responsible for ensuring the sales manpower resources are deployed effectively to drive revenue streams across the key markets of Rosewood Doha. The role involves preparing clear Sales strategies for key market segments and channels of distribution and ensuring the agreed sales plans are implemented in accordance with industry best practice. The Director of Sales offers support to the Director of Sales &amp; Marketing in the management of the day-to-day workings of the sales team, meeting targets and achieving sales strategy. They will manage their own client base whilst also implementing action plans and accomplishing set targets.</div><div></div><div><b><br>
E</b><b>ssential Duties and Responsibilities</b></div><div><ul><li>
At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner.</li><li>
Report to the Director of Sales and Marketing on sales direction and performance delivery.</li><li>
Oversee the planning, deployment, and day-to-day functioning of the sales team.</li><li>
Responsible for delivering revenue performance against business plan projections (including occupancy, average rate, revenue, RevPAR, and market share performance.)</li><li>
Identify key and potential accounts and act on them immediately in accordance with agreed business development strategy.</li><li>
Formulate clear statements of objectives for the department and ensure their timely implementation.</li><li>
Develop realistic, transparent goals broken down by key market segments, presented in the form of a personal business plan. Monitors systematically the revenue performance of key retention, development, and acquisition accounts.</li><li>
Analyze sales performance statistics and adjust sales team strategy in accordance with changes in the market.</li><li>
Performance: should be in abidance with the expectations defined in the goal setting phase.</li><li>
Assist the DOSM to foster close long-term relationships with key corporate, leisure and group accounts and to qualify accounts by decision maker, influencer, booker, channel, and guest.</li><li>
Provide recommendations to refine and improve the services available at the hotel based on feedback from the marketplace.</li><li>
Introduce the Managing Director and DOSM to key players within key organizations.</li><li>
Represent Rosewood Doha at key events, sales trips, roadshows, product launches, and media events.</li><li>
Develop and execute a goal orientated e-commerce strategy that delivers the annual goals of these specific market segments.</li><li>
Prepare and present to the DOSM the individual sales targets for that underpin the hotels agreed budgeted revenue objectives.</li><li>
Is responsible for preparing and overseeing the individual sales personnel action plan that effectively delivers the hotel revenue goals assigned to them.</li><li>
Responsible for achieving rooms&rsquo; revenues as well as the targets set by the DOSM within the year (generation of leads, prospecting, converting, competition check, team goals establishment, Employee satisfaction survey results, etc...)</li><li>
Review direct competition and ensure complete awareness by all sales team of competitor&rsquo;s activities at all times.</li><li>
Assist as requested by the DOSM with the preparation of specific marketing initiatives.</li><li>
Responsible for granting approval of established discounts for rooms and food and beverage sales including the closing of contractual terms for repeat or bulk business.</li><li>
Complete quarterly reviews with assigned sales team of all VIP, corporate, government and transient accounts to ensure they are in-line with objectives. Recommend and oversee the implementation of remedial sales actions to target underperforming accounts.</li><li>
Source competitive intelligence and feedback to DOSM and Managing Director.</li><li>
Identify relevant marketing opportunities and partnership potential with key corporate companies.</li><li>
Participate in planning and organizing key exhibitions, roadshows and sales trips to maximize the brand coverage of Rosewood Hotels and Resorts and optimize the production of short-, medium- and longterm business for Rosewood Doha.</li><li>
To conduct timely sales meetings with the sales team to provide appropriate levels of professional direction on a daily, weekly, and monthly basis.</li><li>
To interface with key corporate accounts, to build a network of professional contacts to drive high yielding business into Rosewood Doha.</li><li>
Liaise professionally and timely with all department heads as it relates to the coordination of sales issues to ensure their effective execution.</li><li>
Ensure proper and timely submission of recurrent and ad-hoc reports.</li><li>
Drafting of standard operating procedures (SOP&rsquo;s) for corporate and leisure sales.</li><li>
Ensure proper recording of all sales activities carried out by the sales team in Delphi Sales and Catering with weekly sales reporting in place.</li><li>
Evaluate the sales team&rsquo;s skill set and recommend training plans to the DOSM that will improve the ability and worth of our sales team to the hotels.</li><li>
Plan, manage and evaluate current sales processes and activities in collaboration with DOSM and sales associates.</li><li>
Handle complaints from contractual partners and inform the department(s) concerned of the results, resolves such complaints to retain customer loyalty.</li><li>
Provide management team with feedback on the customer experience of corporate and leisure guests.</li><li>
Support all hotel departments in communicating the preferences of senior dignitaries and VIP hotel guests.</li><li>
Fully respect and work within corporate identity guidelines as defined in the graphic standards manual.</li><li>
Carry out other reasonable duties that may be assigned to him from time to time and as directed by the DOSM.</li></ul></div><div></div><div><b><br>
Standard Responsibilities</b></div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission, and core values at all times.</li><li>
Takes a proactive approach to management of the department, anticipating potential opportunities.</li><li>
To actively promote the services and facilities available to guests within the hotel and other Rosewood Hotels, maximizing revenue from other outlets (e.g. car transfers, mobile phone rental, telephones, valet services, spa and Food &amp; Beverage facilities, etc.)</li><li>
To assist in the formation of the annual department budget, and to monitor it throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.</li><li>
To accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.</li><li>
Ensure an efficient and well organised department, ensuring all associates are well trained and highly motivated.</li><li>
To maintain accurate departmental records with respect to associate and training issues, associate development issues and departmental communication issues.</li><li>
To create and update full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization.</li><li>
Consistently meet the expectations and requirements of internal associate and external guests.</li><li>
Obtain first-hand guest information and use it for improvements in products and services.</li><li>
Act with guests in mind; establish and maintain effective relationships with guests and gain their trust and respect.</li><li>
Maintain effective communication within the department and ensure that the department manager is kept well informed of any problems/queries that have arisen.</li><li>
To liaise with other departments to ensure good communication and offer support.</li><li>
To attend to any guest comments brought to their attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and to deal with these efficiently and courteously.</li><li>
To conduct selection interviews alongside the Talent and Culture Team for potential new associates as and when required.</li><li>
To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li><li>
To maintain discipline within the department and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent and Culture Department.</li><li>
To be responsible for the welfare and motivation of associates making use of the information obtainedt hrough the annual associate Surveys, appraisals, and frequent one to one conversation.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant, or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div></div><div><b><br>
Other</b></div><div></div><div><br>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</div><div>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Naik Foundation

<ul><li>Answer telephone and respond to caller inquiries in a pleasant manner.</li></ul><ul><li>Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)</li></ul><ul><li>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.</li></ul><ul><li>Responsible for coordinating internally with the sales &amp; marketing team.</li></ul><ul><li>Generating reports, preparing proposals, collections details , coordinating with clients &amp; suppliers.</li></ul><ul><li>Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).</li></ul><ul><li>Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).</li></ul><ul><li>Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.</li></ul><ul><li>Manage and maintain sales executives and managers schedules, appointments and travel arrangements.</li></ul><ul><li>Assist sales team by managing schedules, filing important documents and communicating relevant information.</li></ul><ul><li>Arrange and co-ordinate meetings, events and any appointments.</li></ul><ul><li>Record, transcribe and distribute minutes of meetings.</li></ul><ul><li>Interaction with client in regards to leads, hotel needs and client travel.</li></ul><ul><li>Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.</li></ul><ul><li>Perform hotel site tours with potential clients.</li></ul><ul><li>Monitor, screen, respond to and distribute incoming communications.</li></ul><ul><li>Design, upload, extract and maintain customer databases.</li></ul><ul><li>Create and manage Company and Travel Agent profiles on the property management system.</li></ul><ul><li>Should know the process of merging profiles.</li></ul><ul><li>Load and Manage Rate Codes to the Hotel Software, And link the negotiated rates to the correct company profiles.</li></ul><ul><li>Print Daily Sales reports for each sales managers and submit to Director of Sales.</li></ul><ul><li>Print Sales manager productivity reports for each sales managers and submit to Director of Sales.</li></ul><ul><li>File and retrieve documents and reference materials.</li></ul><ul><li>Conduct research and collect data to prepare reports and documents.</li></ul><ul><li>Utilizes efficient sales strategy for the maximization of hotel revenue.</li></ul><ul><li>Coordinates necessary arrangements with vendors relating to sales.</li></ul><ul><li>Establishes strong relationships with vendors to ensure maximization of hotel revenue.</li></ul><ul><li>Ensures all documents produced by the Sales Department (i.e. BEO&rsquo;s, contracts, rooming lists, proposals) are completed accurately and on time.</li></ul><ul><li>Respond to complaints from customers and give after-sales support when requested.</li></ul><ul><li>Ensure the adequacy of sales-related equipment or material are available at all times.</li></ul><ul><li>Other duties as assigned by Director or sales or the management.</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul>

<div><b>Company Description</b><p><br>
Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Made up of three business units, comprising 17 brands; 180+ operating hotels and resorts, with over 90 iconic venues, and over 300 restaurants and bars. Ennismore puts innovation at the centre of everything it does, with four dedicated in-house specialist studios, a creative studio of interior and graphic designers; a digital product and tech innovation lab, and a partnerships and collaborations unit. Ennismore is committed to positively impacting the world, with a key focus on creating inclusive communities among its teams and in the places it calls home.</p><b><br>
Job Description</b><p><br>
As the <b>Director of Sales</b>, you will be the strategic driving force behind the property's commercial success. You will lead and shape the hotel&rsquo;s sales efforts in line with the brand&rsquo;s visionary identity - where art, culture, and ultra-luxury hospitality meet. This role requires an exceptional sales leader with a strong track record in high-end resort markets, luxury travel segments, and strategic account management.</p><p>
You will oversee all sales functions, including leisure, corporate, MICE, and luxury travel segments, building strong global partnerships and positioning the property as one of the world&rsquo;s most coveted destinations.</p><p><b>
Key Responsibilities</b></p><p><b>
Strategic Leadership</b></p><ul><li>
Develop and execute a dynamic sales strategy aligned with the brand, revenue goals, and the unique appeal of the destination.</li><li>
Identify and pursue new business opportunities across key luxury and emerging markets.</li><li>
Collaborate closely with the Director of Marketing, Revenue Management, and General Manager to deliver commercial excellence.</li></ul><p><b>
Luxury Market Expertise</b></p><ul><li>
Lead efforts to engage UHNW individuals, VIP clients, luxury travel advisors, and consortia (e.g. Virtuoso, Serandipians, AMEX FHR).</li><li>
Represent the property at high-profile international trade shows, roadshows, and client events.</li><li>
Cultivate deep relationships with luxury DMCs, agencies, and global partners to drive awareness and bookings.</li></ul><p><b>
Team Leadership</b></p><ul><li>
Recruit, lead, and inspire a high-performing sales team committed to excellence and brand storytelling.</li><li>
Coach and develop team members to nurture talent and encourage continuous learning and growth.</li><li>
Foster a collaborative, passionate, and target-driven culture within the commercial team.</li></ul><p><b>
Performance &amp; Reporting</b></p><ul><li>
Set, track, and exceed revenue targets across all segments.</li><li>
Provide accurate forecasting, market insights, and performance analysis to inform business decisions.</li><li>
Monitor competitor activity and industry trends to keep FAENA agile and ahead.</li></ul><p><b>
Collaboration &amp; Brand Stewardship</b></p><ul><li>
Work in close partnership with the Ennismore corporate office to ensure alignment with brand standards and global strategies.</li><li>
Champion the brand&rsquo;s unique identity in all communications, ensuring a consistent luxury narrative across channels.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Minimum 8&ndash;10 years of progressive sales leadership in luxury hospitality or resort environments.</li><li><p>
Proven success in GCC markets, ideally with time spent based in the region.</p></li><li><p>
Strong network and proven track record with international luxury travel partners, MICE clients, and global accounts.</p></li><li><p>
Experience launching or opening luxury properties is a strong advantage.</p></li><li><p>
Dynamic, entrepreneurial mindset with a deep passion for culture, design, and unique guest experiences.</p></li><li><p>
Exceptional presentation, negotiation, and communication skills.</p></li><li><p>
Willingness to travel internationally and represent the brand at key events.</p></li><li><p>
Arabic language skills are highly valued for regional engagement.</p></li></ul><b><br>
Additional Information</b><p><b><br>
What&rsquo;s In It for You</b></p><ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

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