director of customer acquisition

SCS Capital Financial Group

Smart Capitals Financial Services L.L.C. is a dynamic financial solutions firm based in Dubai, UAE. We are committed to helping both corporates and individuals overcome their financial challenges by offering expert services in Fundraising, Debt Collection, Loans &amp; Overdues Bankruptcy, and Financing Brokerage. As we expand our reach, we need a Customer Acquisition Manager to help communicate our dedication to providing full-time support and achieving guaranteed outcomes.Job description:Roles &amp; Responsibilities:Lead Generation &amp; Outreach<ul><li>Identify and approach prospective clients through various channels including networking, referrals, digital marketing, and partnerships.</li><li>Develop strategic acquisition campaigns targeting SMEs, project developers, and high-potential individuals in need of financing.</li></ul>Client Onboarding &amp; Relationship Building<ul><li>Qualify leads and assess client readiness for funding applications.</li><li>Guide clients through the onboarding process, ensuring accurate documentation and clear communication of required steps</li><li>Build strong relationships with clients to foster trust and long-term engagement.</li></ul>Liaison Between Clients &amp; Investors<ul><li>Act as the main point of contact between clients and our investor/lender network.</li><li>Ensure that clients&rsquo; financial proposals and applications are well-prepared and aligned with investor requirements.</li><li>Coordinate meetings, presentations, and follow-ups between parties.</li></ul>Market &amp; Product Insight<ul><li>Stay updated on market trends, funding instruments, and investor expectations.</li><li>Work closely with internal teams to improve product offerings and value proposition based on client feedback and investor input.</li></ul>Reporting &amp; Performance Monitoring<ul><li>Track and report acquisition metrics, conversion rates, and client satisfaction.</li><li>Provide insights and recommendations for optimizing the acquisition funnel.</li></ul>Desired Candidate Profile<ul><li>Bachelor&rsquo;s degree in Business, Finance, Marketing, or related field (MBA is a plus).</li><li>3+ years of experience in client acquisition, financial services sales, or business development, preferably in a loan brokerage or investment facilitation environment.</li><li>Strong understanding of loan products, investor requirements, and funding processes.</li><li>Exceptional interpersonal, negotiation, and presentation skills.</li><li>Proficient in CRM tools, lead management systems, and Microsoft Office Suite.</li></ul>Job Type: Full-timeExperience:<ul><li>Customer Acquisition Manager (or related experience): 3 years (Required)</li></ul>

Customer Acquisition Manager

Talents Tide

<div>
 
 
 🌟 Hiring Now: Director &ndash; Customer Happiness | Dubai, UAE
 
 
 
 
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 Department:
 
 Corporate Support Services
 
 
 
 Reports To:
 
 Executive Director &ndash; Corporate Support Services
 
 
 
 
 
 Are you a visionary leader passionate about creating exceptional customer experiences?
 
 
 Our client is seeking a
 
 Director &ndash; Customer Happiness
 
 to lead the strategic direction, innovation, and operational excellence of our customer happiness department. This role plays a key part in shaping service excellence across all touchpoints and ensuring every customer interaction reflects our commitment to Dubai&rsquo;s world-class service standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead the
 
 strategic development and execution
 
 of customer happiness initiatives that align with corporate objectives.
 </li>
 <li>
 Drive
 
 service innovation, process improvement, and digitisation
 
 to elevate overall customer experience.
 </li>
 <li>
 Oversee
 
 customer journey mapping
 
 , ensuring seamless and positive interactions across all channels.
 </li>
 <li>
 Collaborate with cross-functional teams (IT, HR, Finance, and Business Units) to ensure unified service delivery.
 </li>
 <li>
 Manage
 
 performance metrics, SLAs, and SOPs
 
 to maintain operational excellence.
 </li>
 <li>
 Analyse
 
 customer feedback and insights
 
 to drive data-informed decisions and continuous improvement.
 </li>
 <li>
 Foster a
 
 high-performance culture
 
 , developing and mentoring teams to deliver exceptional service.
 </li>
 <li>
 Ensure compliance with
 
 organisational policies, health &amp; safety, and information security standards.
 
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 in Business Administration, Service/Operations Management, or related field.
 </li>
 <li>
 
 8+ years of experience
 
 in business administration or service management, including
 
 at least 2 years in a leadership role.
 
 </li>
 <li>
 Proven expertise in
 
 customer experience design, process optimisation, and stakeholder engagement.
 
 </li>
 <li>
 Preferred certifications in
 
 Six Sigma, Lean, or Kaizen methodologies.
 
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Customer-Centric &amp; Results-Oriented
 </li>
 <li>
 Strategic Thinking &amp; Innovation
 </li>
 <li>
 Team Leadership &amp; Empowerment
 </li>
 <li>
 Change Management &amp; Agility
 </li>
 <li>
 Strong Communication &amp; Influence Skills
 </li>
 </ul>
 
 
 
 
 ✨
 
 Join us in shaping the future of customer happiness in Dubai!
 
 
 
 If you are passionate about service excellence and thrive in a dynamic, forward-thinking environment, we&rsquo;d love to hear from you.
 
 
 📩
 
 Apply Now or DM your updated CV
 
 
 
 #CustomerHappiness #Leadership #DubaiJobs #ServiceExcellence #CustomerExperience #HiringNow #UAEJobs
 
 
 
</div>

Director- Customer happiness

Concentrix

<div><div><div>Customer Service and Support
</div><div><div><div>Location</div>
<div>Alexandria, Egypt</div></div></div><div></div><div><div> 
</div>Job Title:
Associate, Customer Acquisition
Job Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.<ul><li>
Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities</li><li>
Provide accurate weekly/ monthly/ quarterly sales forecast</li><li>
Mastery of product knowledge and technical understanding of services to assess client requirements</li><li>
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li><li>
Manage external competitive pressures and handle objections to retain customers or win new customers</li><li>
Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound</li><li>
Work with your team and management to provide a professional experience during all interactions with customers and prospects</li><li>
Maintain the customer management system (CRM) to ensure all relevant data is captured</li><li>
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts</li><li>
Work with a team and report directly to a Sales Manager</li></ul>
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

Associate, Customer Acquisition

Yubi

Develop and implement effective client acquisition strategies for SME and Commercial Lending products. Identify and target potential clients through various channels, including direct outreach, partnerships, and networking. Build and maintain strong relationships with key stakeholders, including brokers, agents, and business owners. Lead, motivate, and manage a team of client acquisition executives to achieve sales targets and business objectives. Provide coaching, training, and support to team members to enhance their skills and performance. Set clear performance goals and monitor progress through regular performance reviews and feedback. Conduct market research and analysis to identify trends, opportunities, and competitive dynamics in the business loan and mortgage sectors. Utilize insights to refine acquisition strategies and improve targeting and messaging. Oversee the client onboarding process, ensuring a seamless and positive experience for new clients. Address client inquiries and resolve issues promptly to maintain high levels of satisfaction and retention. Track and analyse key performance indicators (KPIs) related to client acquisition, conversion rates, and sales performance. Prepare and present regular reports on team performance, market trends, and strategic initiatives to senior management. Ensure that all client acquisition activities comply with relevant regulations and company policies. Implement best practices for risk management and adherence to regulatory requirements.

Deputy Vice President - Unit Head - Client Acquisition

BayOne Solutions

Position Overview
 
We are looking for a Director of Engineering to manage and expand our office in Gurugram.
 
In this position, you will be responsible for managing teams, leading critical technical initiatives, and cultivating a customer-centric culture. You will ensure seamless collaboration across departments, uphold rigorous security standards, spearhead talent acquisition, manage vendor partnerships, and work closely with key stakeholders.
 
Key Responsibilities
 
Leadership and Team Development : Foster high-performing, motivated engineering teams by cultivating a growth-oriented, collaborative, and supportive environment. Prioritize the professional development of team members.
 
Driving Technical Excellence & Innovation : Lead key technical initiatives in collaboration with the global engineering leadership. Highlight and showcase the team’s achievements within the global organization. Help architecting and reviewing technical solutions, actively participating in the RFP process to craft compelling proposals. Develop & grow Centers of Excellence (COEs) ensuring alignment with market trends and customer needs.
 
Customer-Centric Approach : Collaborate with product and customer-facing teams to deliver impactful solutions tailored to customer needs. Embed a customer-first mindset across all levels of the organization.
 
Operational Effectiveness : Oversee day-to-day operations, emphasizing timely, high-quality execution. Establish performance metrics and ensure the team consistently meets or exceeds expectations.
 
Talent Acquisition and Retention : Partner with the People & Talent team to attract, hire, and retain top engineering professionals. Provide opportunities for career growth to nurture and retain talent.
 
Vendor and Partner Management : Oversee relationships with external vendors and partners
 
Ability to collaborate seamlessly with global teams across multiple time zones
 
Experience Required: 
Experience : A minimum of 15 years in engineering, including at least 5 years in a senior leadership role (e.g., Director of Engineering or Senior Engineering Manager), preferably within Product engineering or Services industry.
 
Technical Expertise : Deep knowledge of software engineering and leading teams for Java, Mobility, Devops, Automation, architecture, and distributed systems. Proficiency in cloud platforms (AWS, GCP, or Azure), API development, data security, and scaling complex engineering systems.
 
Leadership Skills : Demonstrated success in building and leading high-performing, cross-functional teams. Committed to fostering an inclusive, collaborative, and growth-oriented team culture.
 
Customer-Centric Mindset : Strong focus on delivering solutions tailored to customer needs, with the ability to gather and integrate customer insights into engineering practices.
 
Execution Excellence : Proven track record of managing complex technical projects involving multiple stakeholders, from ideation to delivery, utilizing Agile methodologies.
 
Vendor and Stakeholder Management : Extensive experience in managing external vendors and stakeholders, with strong negotiation skills and a focus on vendor performance optimization.
 
Communication Skills : Exceptional communication and influencing skills, capable of engaging senior stakeholders across global organizations.
 
Education : A bachelor's degree in Computer Science, Engineering, or a related field is required; a master’s degree is

Director of Engineering

Clean Nutraceuticals

<div>About Clean Nutra
At Clean Nutra, we are dedicated to enhancing health and wellness through supplements crafted from the purest ingredients. Backed by science, our formulations are designed for whole-body wellness, ensuring each capsule delivers the essential nutrients you need.
Role Overview: Director of Marketing
Clean Nutra is seeking an experienced and resourceful Director of Marketing to lead our dynamic team. We&rsquo;re looking for a strategic thinker who excels in direct response marketing, media buying, and copywriting. As a key leader, you will drive marketing strategy and execution across customer acquisition and retention, blending storytelling with data-driven insights. Your efforts will be central to expanding our marketing reach, optimizing existing channels, and growing revenue company-wide. 
The ideal candidate thrives in a fast-paced e-commerce environment, proactively streamlining creative processes and supporting the performance marketing team. You will identify opportunities, remove roadblocks, and inspire your team to deliver outstanding results. 
Key Responsibilities:<ul><li>
Create persuasive copy for Meta/Google Ad campaigns, long- and short-form sales pages, and advertorials.</li><li>
Lead a team of copywriters, video editors, and graphic designers to deliver top-quality creative assets.</li><li>
Develop and implement strategic campaigns and high-converting pre-sale pages in collaboration with cross-functional teams.</li><li>
Identify and launch new customer acquisition opportunities through paid media, affiliate marketing, and influencer partnerships.</li><li>
Leverage AI tools to enhance the creative process and streamline marketing workflows.</li></ul> 
Required Qualifications:<ul><li>
Proficiency in eCommerce platforms: Shopify, META/IG/TikTok, IG+TT Shop, Google, Bing, Amazon</li><li>
Experience with data tracking (Triple Whale), page builders (Gempages), and tools such as Asana, Slack, Klaviyo, Foreplay, KaloData, FastMoss, Frame.io</li><li>
Highly proficient in media buying across Facebook, Google, and TikTok</li><li>
Deep knowledge of direct response marketing</li><li>
Demonstrated ability to drive data-driven creative strategy for Facebook and TikTok</li><li>
Strong analytical skills and ability to make decisions based on dashboard insights</li><li>
Excellent mathematical skills</li><li>
Extensive D2C e-commerce background with expertise in copywriting, media buying, retention marketing, and team leadership</li></ul> 
Preferred Qualifications:<ul><li>
Experience in the supplements industry preferred</li><li>
Strong problem-solving abilities and resourcefulness</li><li>
Excellent organizational skills for managing multiple projects simultaneously</li><li>
Effective communicator who can articulate strategy and provide constructive feedback</li><li>
Adaptable and resilient in a rapidly evolving environment</li></ul> 
Work Location: Las Vegas, NV (preferred) or Remote</div>

Director of Marketing

Hello Chef

<div>Marketing Director

Hello Chef is scaling fast &mdash; launching new brands, expanding our reach, and investing in the systems that power magical customer experiences. To accelerate this growth, we&rsquo;re looking for a Marketing Director to drive performance, scale our marketing engine, and strengthen Hello Chef&rsquo;s position as the most loved meal brand in the UAE. 
Reporting to the Chief Customer Officer, you&rsquo;ll own the full marketing funnel &mdash; from brand to performance, acquisition to retention &mdash; and lead a talented team to deliver profitable, sustainable growth. You&rsquo;ll also play a key role on the Senior Management Team, shaping company-wide strategy and ensuring that marketing investments and customer insights translate into real business outcomes. 
This is a high-impact role for someone who combines strategic clarity with hands-on execution, thrives in fast-paced environments, and loves turning customer insight into action. 
Mission

Deliver profitable growth by acquiring and retaining customers, launching new brands, and keeping Hello Chef the most trusted meal brand for families in the UAE. 
Accountabilities
<ul>
<li>Drive Core Brand Growth and Profitability: Deliver steady, profitable growth for Hello Chef&rsquo;s core brand &mdash; acquiring and retaining high-value customers, reactivating paused or cancelled ones, and ensuring CAC-to-LTV discipline and accurate forecasting. Strengthen loyalty and engagement through insight-led campaigns and a deep understanding of customer behaviour.</li>
<li>Build and Scale New Brands for Future Growth: Turn new brand concepts into meaningful revenue drivers. Develop clear segmentation, positioning, and go-to-market strategies that drive differentiation, repeat behaviour, and measurable ROI &mdash; leveraging Hello Chef&rsquo;s operational and technology capabilities to reach new customer segments.</li>
<li>Champion Customer Insight and Cross-Functional Alignment: Build a deep, data-informed understanding of customer needs and behaviours, and make those insights actionable across teams. Lead a consistent rhythm for sharing customer insights that influence product decisions, menu innovation, and experience improvements &mdash; ensuring every growth initiative strengthens trust and brand connection.</li></ul> 


Competencies
<ul>
<li>Brand Strategy &amp; Positioning: Proven ability to build and reinforce brands with clear segmentation, messaging, and resonance with target customers &mdash; including interviewing customers, gathering insights, and translating findings into strategy, campaigns, and innovation.</li>
<li>Customer Acquisition &amp; Retention: Strong experience in driving profitable customer growth through paid, organic, CRM, lifecycle, and retention levers.</li>
<li>Marketing Analytics &amp; Forecasting: Skilled in using data, forecasting, and performance metrics to guide decisions. Partners with marketing and data analysts to model outcomes, track results, and hold marketing accountable to numbers.</li>
<li>Go-to-Market Execution: Hands-on success in launching and scaling new brands or products through both digital and offline activations &mdash; events, campaigns, partnerships &mdash; delivering early traction and repeat orders.</li>
<li>Team Leadership &amp; People Development: Proven ability to lead and develop a lean, multi-disciplinary marketing team &mdash; spanning CRM, performance media, social, influencer, partnership, and data disciplines &mdash; creating clarity, accountability, and growth across functions.</li>
<li>Creative Judgment: Sharp eye for campaigns, content, and activations that resonate with customers &mdash; ensuring messaging lands and strengthens brand positioning.</li></ul> 


What We Offer
<ul>
<li>Market-competitive compensation with biannual performance reviews.</li>
<li>22 days annual leave, annual flight allowance, relocation support if moving to Dubai.</li>
<li>Premium medical coverage (mental health, dental, optical), plus generous parental leave.</li>
<li>50% Hello Chef discount and weekly food tastings.</li>
<li>A high-feedback, high-growth culture &mdash; clarity through job levels, frequent reflections, and real ownership.</li></ul></div>

Marketing Director

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