director of education and training

Confidential

<div>
 <p>
  <strong>
   Role Information
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Title:
  </strong>
  Training Director
 </p>
 <p>
  <strong>
   Reports to:
  </strong>
  CEO
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  The Training Director is responsible for leading and managing the training programs within the Academy. This involves developing and overseeing the training curriculum, managing Training Provider Partners, ensuring compliance with training accreditation and certification standards, and fostering partnerships with training sponsors. The Training Director plays a crucial role in enhancing the quality of training the Academy provides, supporting trainee success, and maintaining the Academy&rsquo;s reputation for excellence in technical and vocational training.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Accountabilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Leadership
  </strong>
 </p>
 <ul>
  <li>
   Partner with the Academy leadership to establish, develop and implement the Academy&rsquo;s vision, mission, and values.
  </li>
  <li>
   Partner with the Academy leadership to accomplish short and long-term strategic and operational goals.
  </li>
  <li>
   Partner with Academy leadership to design and deploy comprehensive KPI Framework that drives excellence across Training Operations.
  </li>
  <li>
   Communicate with the Academy leadership on any Training Operations performance and developments effectively and in a timely manner.
  </li>
  <li>
   Empower Training Operations team with leadership and resources they require to successfully complete objectives.
  </li>
  <li>
   Support and represent Academy leadership with partners and stakeholders.
  </li>
  <li>
   Support and represent Academy leadership with regulators, such as TVTC, Colleges of Excellence, HRDF, and ETEC.
  </li>
  <li>
   Support and represent Academy leadership with Board and Board Committees meetings and reviews.
  </li>
  <li>
   Drive diversity, equality, and inclusion agenda in Training Operations by creating a learning environment that is SEND friendly and embraces diversity, ensuring the availability of necessary resources for all Trainee to succeed, and inclusion by ensuring that everyone feels valued and engaged.
  </li>
  <li>
   Drive sustainability agenda across Training Operations, working closely with Academy departments on sustainability interventions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Business Planning
  </strong>
 </p>
 <ul>
  <li>
   Develop and oversee the implementation of annual training operations activities, including academic activities such as admission and graduation cycles.
  </li>
  <li>
   Develop and control all operational budgets to ensure that the Academy has all the resources required to meet its objectives within the agreed financial timescale.
  </li>
  <li>
   Oversee the preparation and presentation of financial/budget reporting to the CEO in a timely manner.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Training Planning and Execution
  </strong>
 </p>
 <ul>
  <li>
   Partner with Business Development and Academic Partner, to develop and mature training needs from Training Sponsors.
  </li>
  <li>
   Design and develop work-ready and immersive curricula based on the learning objectives of Training Sponsors.
  </li>
  <li>
   Oversee readiness of Academy for all training intakes, including working closely with HR, Facilities Management, HSE, IT, and Training Affairs on operational plans for intake admission readiness.
  </li>
  <li>
   Oversee readiness of Academy for all training intakes, including working closely with Training Provider Partner(s), Curriculum Design &amp; Development, and Training Management teams on educational readiness &ndash; such as ensuring the availability of educational kits and equipment.
  </li>
  <li>
   Continuously evaluate and improve the intake admission activities with a view to improve the candidate experience.
  </li>
  <li>
   Oversee academic personnel appointments, developments, and/or removal in the Training Provider Partner(s) organization, such as training manager(s), STEM teachers, IT teachers, Chemistry teachers, Physics teacher, and other academic support staff (e.g., trainee counselors) according to established minimum qualifications matrix.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Training Governance
  </strong>
 </p>
 <ul>
  <li>
   Establish and implement Training Operations suite of policies, procedures, and processes relating to trainee experience and voice; and curriculum and courseware.
  </li>
  <li>
   Establish and implement training quality suite of policies, procedures, and processes relating to accreditations and certifications.
  </li>
  <li>
   Oversee the performance and compliance of Training Provider Partner(s) with contractual obligations, service level agreements, and key performance indicators.
  </li>
  <li>
   Consult with Training Provider Partner(s) on any operational and academic non-compliances and apply penalties as deemed appropriate.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Training Compliance and Excellence
  </strong>
 </p>
 <ul>
  <li>
   Ensure Training Operations are compliant with established policies and procedures, and facilitate any planned or spot assurance activities such as quality reviews and/or internal audit.
  </li>
  <li>
   Ensure Training Operations are compliant with regulatory requirements to maintain academic accreditations and certifications (e.g., ETEC), and facilitate any assurance activities.
  </li>
  <li>
   Lead all activities to qualify the Academy as approved supplier with current and prospective Training Sponsors.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Training Technologies
  </strong>
 </p>
 <ul>
  <li>
   Leverage technology in training, overseeing all activities to support the use of Enterprise Resource Planning systems (e.g., blackboard; learner management systems; campus solutions) to ensure the Academy training operations are automated and seamless.
  </li>
  <li>
   Continuously review the Academy Enterprise Resource Planning systems with a view to enhance the Training Sponsors and Trainee Experiences.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer Experience &amp; Satisfaction
  </strong>
 </p>
 <ul>
  <li>
   Oversee the design, development, and implementation of a customer experience strategy that takes into consideration Training Sponsors experience and Trainee experience.
  </li>
  <li>
   Ensure the Academy training facilities are inclusive and intergenerational.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree (or higher) in Engineering, or any relevant STEM field.
  </li>
  <li>
   10 or more years of progressive experience in technical and vocational training, 5 of which in executive positions.
  </li>
  <li>
   knowledge of local and international TVET practices, regulations, and technical and vocation accreditations and certifications.
  </li>
  <li>
   Native Arabic and Professional English is required.
  </li>
  <li>
   Experience in international companies is a plus, preferably in defense and/or technical and vocational training settings.
  </li>
  <li>
   Certifications in KPIs, Project Management, Business Continuity, and/or Instructional Design is preferable.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Benefits
  </strong>
 </p>
 <ul>
  <li>
   Bonus
  </li>
  <li>
   Vacation Days
  </li>
  <li>
   Medical Insurance
  </li>
  <li>
   Walaa Plus
  </li>
 </ul>
 <p>
 </p>
</div>


Director of Training

Northeast Family Services

<div><div><p><b>Director of Internship and Training &ndash; LICSW
</b><br>
$80,000 &ndash; $90,000 / Year | Full-Time | Hybrid (New Hampshire-based)
</p><p><b>Are you passionate about guiding the next generation of mental health professionals?</b></p>
<p>
Join Northeast Family Services (NFS)&mdash;a well-established, rapidly growing behavioral health organization with a 20+ year history of helping children, adults, and families thrive. We&rsquo;re seeking an experienced and compassionate Director of Internship and Training to lead our internship and training programs across New Hampshire.
</p><p><b>About the Role:
</b></p><p>In collaboration with our senior leadership team and the VP of New Hampshire, the Director of Internship and Training will play a pivotal role in developing and mentoring interns. You&rsquo;ll provide clinical supervision, oversee the daily operations of our internship program, and help shape the next generation of clinicians.
</p><p>This position blends leadership, education, and direct clinical work&mdash;ideal for someone who values both professional development and hands-on impact.
<br>
<br>
This is a hybrid role based in NH &mdash; must be available to travel to program sites as needed.<br>
<br>
<b>Why Join NFS?
</b></p><p>At Northeast Family Services, we value our people as much as our mission. We offer competitive compensation, outstanding benefits, and a culture rooted in teamwork, learning, and care.<br>
<br>
<b>Key Responsibilities:</b></p>
<div>
<ul><li><p>Provide clinical supervision to graduate interns</p>
</li></ul></div><div><ul><li><p>Oversee training and related operations</p>
</li></ul></div><div><ul><li><p>Review and approve diagnostic formulations, assessments, and treatment plans</p>
</li></ul></div><div><ul><li><p>Maintain a small caseload
</p></li></ul></div><div><ul><li><p>Collaborate with leadership to enhance quality, compliance, and program effectiveness</p>
</li></ul></div><div><ul><li><p>Support ongoing training initiatives and contribute to a culture of learning and growth</p>
</li></ul></div></div><div><p><b>Qualifications:</b></p>
</div>
<div><ul><li><p>Must be an Independently Licensed Clinical Social Worker or Mental Health Counselor and Authorized Supervisor in the state of New Hampshire
</p></li></ul></div><div><ul><li><p>Master's degree in Social Work or Mental Health Counseling</p>
</li></ul></div><div><ul><li><p>Minimum of three years' post license experience working with children, adolescents, adults, and families providing direct treatment services</p>
</li></ul></div><div><ul><li><p>Proficient with supervision, service delivery and case management fundamentals</p>
</li></ul></div><div><ul><li><p>Experience in quality management preferred</p>
</li></ul></div><div><ul><li><p>Training experience
</p></li></ul></div><div><ul><li><p>Excellent written and verbal communication skills</p>
</li></ul></div><div><ul><li><p>Proficiency with computers, including Microsoft Office</p>
</li></ul></div><div><ul><li><p>Valid driver&rsquo;s license with reliable and consistent access to a vehicle
</p></li></ul></div><div><p><b>Benefits:</b></p>
</div>
<div><ul><li><p>Health, dental &amp; vision</p>
</li></ul></div><div><ul><li><p>3 weeks paid vacation</p>
</li></ul></div><div><ul><li><p>11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)</p>
</li></ul></div><div><ul><li><p>Generous sick time including mental health days</p>
</li></ul></div><div><ul><li><p>401k retirement plan with up to 4% match</p>
</li></ul></div><div><ul><li><p>Voluntary short and long-term disability</p>
</li></ul></div><div><ul><li><p>Voluntary Life Insurance
</p></li></ul></div><div><ul><li><p>Mileage reimbursement</p>
</li></ul></div><div><ul><li><p>Longevity award - Monetary bonus and a vacation day annually</p>
</li></ul></div><div><ul><li><p>Company provided laptop and cell phone</p>
</li></ul></div><div><ul><li><p>Opportunity for professional growth</p>
</li></ul></div><div><ul><li><p>Supervision for licensure provided</p>
</li></ul></div><div><ul><li><p>Tuition Reimbursement
</p></li></ul></div><div><ul><li><p>Personal cell phone discount</p>
</li></ul></div><div><p><b>Compensation:</b></p>
</div>
<div><ul><li><p>Full Time &ndash; Salary $80,000 - $90,000 / Year</p></li></ul></div></div>

Director of Internship and Training

Pomona College

<div><p><b>Job Posting Location:</b></p><p>
Claremont, CA</p><p></p><p><b>
Job Posting Title:</b></p>
Director, Systems Training<p></p><p><b>
Job Description:</b></p><p><b>
ABOUT POMONA COLLEGE: </b>Located near Los Angeles, California, Pomona College is widely regarded as one of the nation's premier liberal arts colleges. Established in 1887, Pomona College is known for small classes, a challenging curriculum, close relationships between students and faculty, and a range of student research and leadership opportunities. Pomona is a member of The Claremont Colleges.</p><p></p><p><b>
JOB PURPOSE: </b>The Assistant Controller &ndash; Systems Training is responsible for training new employees and performing refresher training in Finance systems such as Workday modules such as Time Tracking, Payroll, Supplier Invoices, Expense Reports, Customer Invoices, Adaptive Planning etc. The Assistant Controller &ndash; Systems Training will also be responsible for updating all Workday job aides in the Workday Resources application during each bi-annual Workday update as well as running the Finacne regression testing for Pomona College. The Assistant Controller &ndash; Systems Training will work closely with Human Resources and Finance Operations to ensure the most update to the policies and procedures are communicated to new employees.</p><p></p><p><b>
ESSENTIAL FUNCTIONS: </b>Reporting directly to the Director of Finance/Chief Accountant, the Assistant Controller &ndash; Systems Training performs the following essential duties and responsibilities:</p><p>
1. Partner with the Assistant Controller of Finance Operations and Human Resources to reach out to all new employees and train them on the following Workday tasks/modules either in person or via zoom:</p><ul><li>
Time Tracking</li><li>
Payroll &ndash; Payslips/Direct Deposit/W-2&rsquo;s/Tax Elections</li><li>
Suppliers</li><li>
Customers</li><li>
Expenses</li><li>
Viewing reports</li><li>
Navigation</li><li>
Adaptive Planning</li><li>
Other as may be needed</li></ul><p>
2. Run the bi-annual regression testing for Pomona College as follows:</p><ul><li>
 Review the &lsquo;What&rsquo;s New Report&rsquo; and update the Finance testing scenarios for automatically available functionality. Email to testers.</li><li>
Prepare the list of reports to be tested by report owners/designated testers. Email to report testers.</li><li>
Update job aides on Workday Resources including training videos.</li></ul><p>
3. Create Workday training videos for most used tasks<br>
4. Develop and run quarterly &lsquo;Lunch &lsquo;n Learns&rsquo; or other training programs with administrator/coordinators to assist users in new functionality and pain points<br>
5. Develop programs to provide refresher training for staff and faculty<br>
6. Work with the Dean&rsquo;s office to assist academic departments and chairs in the use of Workday.<br>
7. Develop and maintain an online training program that consists of video trainings that include questions/tests to ensure user understanding of the materials<br>
8. Coordinate special projects/tasks and provide guidance and/or assistance as assigned.</p><p><b><br>
QUALIFICATIONS:</b></p><p><b>
Education/Licenses/Certificates:</b> Bachelor&rsquo;s degree in the areas of <b>Instructional Design/Educational Technology,</b> <b>Human Resources Management, </b>business administration, or related field is required, or equivalent combination of education and experience.
</p><p><b>Certified Professional in Training Management (CPTM&trade;), Certified Instructional Designer/Developer (CID/CDD), Certified eLearning Specialist (CeLS) or a similar certification is required.</b></p><p><b>
Experience:</b> A minimum of 5 years of training experience. 3 years of experience at an academic institution is preferred.</p><p></p><p><b>
REQUIRED KNOWLEDGE AND CRITICAL SKILLS:</b> The Finance Training Director must possess the knowledge, skills, and abilities to be able to successfully perform the essential functions of the position or be able to demonstrate how the essential functions will be performed, with or without reasonable accommodation, using other skills and abilities not listed below.</p><p>
1. Working knowledge of Workday modules and business processes, specifically Expenses, Suppliers, Time Tracking, Payroll, Customers, and others as needed<br>
2. Deploy professional skills in training and education, in collaboration with colleagues, to best promote the College&rsquo;s strategic interests.</p><ul><li>
Must have exceptional active listening skills with a strong customer service orientation to find solutions to complex problems, answer unconventional questions, and take firm action when necessary.</li></ul><p>
3. Demonstrated effectiveness and clarity of verbal and written communication with excellent interpersonal communication skills to facilitate, motivate, and inspire a diverse group of employees, and stakeholders from a wide variety of backgrounds. Must handle all activities and highly confidential information with patience, discretion, tact, and a keen eye for detail.<br>
4. Able to operate computers with basic Microsoft Office software (such as Word, Excel, Outlook), associated professional software (, such as Workday, Internet research, menu-driven databases). Demonstrated understanding of the use of technology in assessing and improving department systems and processes to achieve annual goals and maintain confidentiality.<br>
5. Able to handle multiple tasks, meet deadlines, and work both independently and as a collaborative member of the College in support of the College&rsquo;s strategic vision and the division&rsquo;s annual goals with a high standard of integrity and ethics.<br>
6. Must have exceptional organizational, time management, and quantitative analytical skills to complete work with accuracy and attention to detail.<br>
7. Must understand the mission of the College&rsquo;s liberal arts environment.<br>
<br>
<b>REQUIRED HOURS:</b> The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday &ndash; Friday. Holiday, weekend, and evening work hours may be required. Travel will/may be required. Regular hours may vary due to needs of the College or division. Remote work up to two days a week is optional.</p><p></p><p><b>
ADDITIONAL POSITION DETAILS: </b>This is a regular, full-time, exempt position. Annual Salary for this position is between $100,000 to $136,000 with a competitive benefits package. The specific factors that the College will consider when offering a salary to an individual will include, but not be limited to: education, training, relevant prior experience, and performance in prior roles. All staff positions are ineligible for visa or permanent resident card sponsorship. As a California employer, Pomona College requires all employees to be residents of California.</p><p></p><p><b><i>
ADA/OSHA:</i></b><i> This job description defines the essential job duties of this position. The College expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).</i></p><p></p><p><b><i>
DISCLAIMER: </i></b><i>This job description has been designed to indicate the general nature and level of work performed by employees within this </i><i>classification.</i><i> It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, the College will review this job description and make changes of business necessity.</i></p></div>

Director, Systems Training

<div><div><p><b>Director of Internship and Training
</b><br>
$80,000 &ndash; $90,000 / Year | Full-Time | Hybrid (New Hampshire-based)
</p><p><b>Are you passionate about guiding the next generation of mental health professionals?</b></p>
<p>
Join Northeast Family Services (NFS)&mdash;a well-established, rapidly growing behavioral health organization with a 20+ year history of helping children, adults, and families thrive. We&rsquo;re seeking an experienced and compassionate Director of Internship and Training to lead our internship and training programs across New Hampshire.
</p><p><b>About the Role:
</b></p><p>In collaboration with our senior leadership team and the VP of New Hampshire, the Director of Internship and Training will play a pivotal role in developing and mentoring interns. You&rsquo;ll provide clinical supervision, oversee the daily operations of our internship program, and help shape the next generation of clinicians.
</p><p>This position blends leadership, education, and direct clinical work&mdash;ideal for someone who values both professional development and hands-on impact.
<br>
<br>
This is a hybrid role based in NH &mdash; must be available to travel to program sites as needed.<br>
<br>
<b>Why Join NFS?
</b></p><p>At Northeast Family Services, we value our people as much as our mission. We offer competitive compensation, outstanding benefits, and a culture rooted in teamwork, learning, and care.<br>
<br>
<b>Key Responsibilities:</b></p>
<div>
<ul><li><p>Provide clinical supervision to graduate interns</p>
</li></ul></div><div><ul><li><p>Oversee training and related operations</p>
</li></ul></div><div><ul><li><p>Review and approve diagnostic formulations, assessments, and treatment plans</p>
</li></ul></div><div><ul><li><p>Maintain a small caseload
</p></li></ul></div><div><ul><li><p>Collaborate with leadership to enhance quality, compliance, and program effectiveness</p>
</li></ul></div><div><ul><li><p>Support ongoing training initiatives and contribute to a culture of learning and growth</p>
</li></ul></div></div><div><p><b>Qualifications:</b></p>
</div>
<div><ul><li><p>Must be an Independently Licensed Clinical Social Worker or Mental Health Counselor and Authorized Supervisor in the state of New Hampshire
</p></li></ul></div><div><ul><li><p>Master's degree in Social Work or Mental Health Counseling</p>
</li></ul></div><div><ul><li><p>Minimum of three years' experience post license experience working with children, adolescents, adults, and families providing direct treatment services</p>
</li></ul></div><div><ul><li><p>Proficient with supervision, service delivery and case management fundamentals</p>
</li></ul></div><div><ul><li><p>Experience in quality management preferred</p>
</li></ul></div><div><ul><li><p>Training experience
</p></li></ul></div><div><ul><li><p>Excellent written and verbal communication skills</p>
</li></ul></div><div><ul><li><p>Proficiency with computers, including Microsoft Office</p>
</li></ul></div><div><ul><li><p>Valid driver&rsquo;s license with reliable and consistent access to a vehicle
</p></li></ul></div><div><p><b>Benefits:</b></p>
</div>
<div><ul><li><p>Health, dental &amp; vision</p>
</li></ul></div><div><ul><li><p>3 weeks paid vacation</p>
</li></ul></div><div><ul><li><p>11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)</p>
</li></ul></div><div><ul><li><p>Generous sick time including mental health days</p>
</li></ul></div><div><ul><li><p>401k retirement plan with up to 4% match</p>
</li></ul></div><div><ul><li><p>Voluntary short and long-term disability</p>
</li></ul></div><div><ul><li><p>Voluntary Life Insurance
</p></li></ul></div><div><ul><li><p>Mileage reimbursement</p>
</li></ul></div><div><ul><li><p>Longevity award - Monetary bonus and a vacation day annually</p>
</li></ul></div><div><ul><li><p>Company provided laptop and cell phone</p>
</li></ul></div><div><ul><li><p>Opportunity for professional growth</p>
</li></ul></div><div><ul><li><p>Supervision for licensure provided</p>
</li></ul></div><div><ul><li><p>Tuition Reimbursement
</p></li></ul></div><div><ul><li><p>Personal cell phone discount</p>
</li></ul></div><div><p><b>Compensation:</b></p>
</div>
<div><ul><li><p>Full Time &ndash; Salary $80,000 - $90,000 / Year</p></li></ul></div></div>

American Counseling Association

<div>Description:
<p>
The American Counseling Association (ACA) is the world&rsquo;s largest organization representing professional counselors in various practice settings.</p><p>
Our vision: We are the preeminent advocate and resource for professional counselors and their clients in a world where everyone has access to mental health services.</p><p>
Our mission: Advancing the counseling profession, mental health and well-being through education, advocacy, community, inclusion and research.</p><p>
Our values: Diversity, Equity &amp; Inclusion, Integrity, Proactive Leadership, Professional Community &amp; Relationships, Scientific Practice &amp; Knowledge, Social Justice &amp; Empowerment.</p><p></p><p><br>
All American Counseling Association team members are encouraged, supported, and expected to demonstrate The Way We Work Values: Be Flexible, Be Creative, Be Empowered, Be Inquisitive, Be Collaborative and Be Respectful.</p><p><b>
JOB PURPOSE</b></p><p>
The Director of Education &amp; Content Strategy is responsible for developing the strategy and administering the content delivered for professional development and online resources. The Director is responsible for planning, executing, and evaluating content and education strategies that align with ACA&rsquo;s strategic plan and membership needs. The Director will work in conjunction with leadership to design and implement innovative instructional design and delivery efforts. This is a hands-on role directly responsible for managing the development and administration of content for education programs for members and/or the public. This position has supervisory responsibilities.</p><p>
In addition to the list of responsibilities below, the Director of Education &amp; Content Strategy will carry out assigned tasks that are consistent with the general responsibilities of the position.</p><p><b>
DIMENSIONS AND DEPARTMENT ORG CHART</b></p><ul><li>
 4 Direct Reports</li><li>
Attendance at the ACA Annual Conference</li></ul><p><b>
KEY RESPONSIBILITIES</b></p><ul><li>
Develop, evaluate, and improve the organization&rsquo;s content strategy(s).</li><li>
Develop a global, content distribution strategy to grow non-dues revenue.</li><li>
Work with staff and Subject Matter Experts (SMEs) to develop innovative, sophisticated, and robust educational solutions, design curricula, and identify SMEs to deliver program content that enhances and meets the learning objectives of participants. These offerings include but are not limited to annual conference programing, online resource-library offerings, webinars, workshops (in-person, asynchronous, virtual, and hybrid), and podcasts.</li><li>
Oversee and manage the development of learning modules and curating content for online learner communities; content may be custom, existing, or from other ACA or partner sources.</li><li>
Assist in the creation of post-program survey design to produce data on learner success and program objectives.</li><li>
Develop and foster relationships with key stakeholders, including members, staff, and corporate partners to cultivate and lead content development, strategy, and design.</li><li>
Evaluate, edit, and enforce editorial standards.</li><li>
Create efficient content creation processes through cross-team collaboration.</li><li>
Manage content creators and freelance writers.</li><li>
Lead efforts to optimize content according to the latest SEO best practices.</li><li>
Develop and maintain a content calendar.</li><li>
Keep track of KPIs to measure the effectiveness of the strategy/ content.</li><li>
Ensure that the content helps drive business goals and member engagement.</li><li>
Ensure all content adheres to brand standards, brand voice, and core values.</li><li>
Bring forward new ideas.</li><li>
Identify content partners, new methodologies, and formats around virtual learning and community building.</li><li>
Evaluate the effectiveness of educational resources for relevance, organizational need, and value-added benefit with respect to ACA&rsquo;s mission, vision, and strategic plan.</li><li>
Seek and maintain knowledge and awareness of current issues, trends, theories, and research affecting the medical liability industry.</li><li>
Develop and manage budgets for all educational offerings and department operations.</li></ul><p><b>
KNOWLEDGE, SKILLS, AND ABILITIES</b></p><ul><li>
Demonstrated ability to think strategically, innovatively, and creatively using sound business judgment and quantitative skills. Results-driven, diplomatic, collaborative, and possessing a data informed mindset.</li><li>
Strong leadership, organizational and communication skills; understanding of quality principles, professionalism, continuous learning, customer focus, teamwork and partnering skills; ability to manage multiple projects &amp; campaigns simultaneously, adhere to deadlines and adapt to change.</li><li>
Ability to create and deliver highly effective presentations to senior leadership.</li><li>
Strong business acumen. Self-directed, highly motivated, deadline driven, and customer-service focused with the ability to work independently with a high level of personal accountability to produce results rapidly and within deadlines. A strong leader adept at leading and developing high-performing teams.</li></ul>
Requirements:
<ul><li>Bachelor&rsquo;s degree or equivalent experience. Master's degree preferred.</li><li>
At least 5 years of experience as a practicing counselor preferred.</li><li>
At least 8-10 years of experience in content strategy and content development. Experience in Association educational design/programming preferred.</li><li>
5-7 years' experience in online and mobile learning technologies preferred.</li><li>
Comprehensive knowledge of learning formats to ensure a variety of learning experiences are offered.</li><li>
Experience implementing virtual programming on a variety of platforms.</li><li>
Knowledge of continuing education accreditation compliance, desired.</li><li>
Experience developing, writing, and editing educational content.</li><li>
Strong project management, follow up and follow-through skills, including the ability to manage multiple projects and meet deadlines and budgets.</li><li>
Experience in managing others, including outside vendor partners and promoting a positive team environment with an eye on helping team members gain the skills needed to succeed and advance.</li><li>
High level of technical acumen required to explore and figure out new tools and technologies.</li><li>
Familiar with the latest trends in digital media, including social media, and marketing.</li><li>
Attention to detail and ability to create processes that include establishing and meeting schedules and deadlines.</li></ul><p><b>
LOCATION AND FLEXIBILITY, #LI-Hybrid</b> <b>Location:</b> Candidates must reside in the Greater DC, Maryland, Virginia area.</p><p><b>
PHYSICAL DEMANDS</b></p><p>
The position requires the ability to operate computer equipment, telephone, and general office equipment to generate and transmit communications.</p><p></p><p><b><br>
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION/PRO DISABLED AND VETERAN EMPLOYER</b></p><p>
At ACA, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law.</p></div>

Director of Education and Content Strategy

Bristol Myers Squibb

<div><b>Working with Us</b><br>
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.<br>
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Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .<br>
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<b>Director, Worldwide Commercialization Skills, Commercialization Learning, Centre of Excellence</b><br>
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<b>What we are looking for:</b><br>
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The Worldwide Commercialization Learning (WWCL) Centre of Excellence is seeking a strategic, enterprise-minded leader to serve as Director, Worldwide Commercialization Skills.<br>
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This role provides end-to-end leadership for the commercialization skills strategy across Field, Medical, Market Access, and Home Office roles within the Commercialization organization, inclusive of CASA (Commercialization AI Strategy &amp; Analytics).<br>
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This role represents an evolution of the Commercialization Skills remit to align with BMS's AI-enabled commercialization model and the Global Capability Centre (GCC), known internally as Learning Excellence &amp; Advancement Partner (LEAP). The Director will translate business strategy, AI-powered capabilities, and organizational priorities into scalable skills, pathways, and enablement that drive sustained behavior change, readiness, and performance.<br>
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<b>Who you will work with:</b>
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This position reports to the Senior Director, Worldwide Commercialization Learning, Centre of Excellence. In this role, the Director will partner closely with senior leaders across CASA, Medical, Market Access, Marketing, and Field organizations globally, as well as Enterprise Learning leaders and the Global Capability Centre (LEAP), to ensure an integrated, scalable approach to commercialization capability development.<br>
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<b>Primary responsibilities
</b><ul><li>Own and continuously evolve the Worldwide Commercialization Skills strategy, aligned to enterprise commercialization priorities, CASA's AI-enabled operating model, and LEAP service guardrails.</li><li>
Serve as the single point of accountability for commercialization skills across Field, Medical, Market Access, and Headquarters roles, reducing duplication and increasing stakeholder clarity.</li><li>
Act as the Learning Partner Lead for Worldwide Commercialization, owning portfolio-level learning demand planning, prioritization, and routing of work to LEAP in line with enterprise standards.</li><li>
Define annual and multi-year demand plans for commercialization skills, balancing strategic initiatives, run-the-business needs, and capacity trade-offs.</li><li>
Provide portfolio-level governance for LEAP-delivered work, ensuring quality, compliance, consistency, and alignment to commercialization skills standards.</li><li>
Escalate enterprise-impacting prioritization, capacity, or delivery risks through the LEAP Interlock Lead and appropriate governance forums.</li><li>
Partner with CASA leaders to translate AI products, analytics, and insights into role-based capability frameworks, learning pathways, and enablement.</li><li>
Lead and develop a team of Associate Directors and Senior Managers responsible for commercialization skills, curriculum pathways, and leadership development.</li><li>
Ensure global scalability and consistency of skills frameworks and learning models while enabling appropriate local flexibility.</li><li>
Embed learning at moments that matter by integrating skills development into business workflows, platforms, and AI-enabled tools.</li><li>
Define and track success metrics, leveraging data and analytics to evaluate capability uplift, adoption, and business impact.</li><li>
Act as a senior thought partner and advisor to commercialization leaders on capability, readiness, and change as the organization continues to evolve.</li><li>
(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be required as assigned.)</li></ul><b>
Qualifications
</b><ul><li>Bachelor's degree required; advanced degree (MBA or equivalent) preferred.</li><li>
10+ years of experience across commercialization, marketing, market access, medical, analytics, or capability development roles, ideally within life sciences.</li><li>
Demonstrated experience leading enterprise-scale capability building or transformation initiatives in complex, matrixed environments.</li><li>
Strong commercial acumen with the ability to translate strategy, data, and AI-enabled capabilities into practical skills and behaviors.</li><li>
High level of data, digital, and AI fluency, with the ability to partner credibly with analytics, product, and technology teams.</li><li>
Proven people leader with experience developing high-performing, multidisciplinary teams.</li><li>
Exceptional stakeholder management and consulting skills, including influencing senior leaders and navigating ambiguity.</li><li>
Global mindset with experience working across geographies and cultures.</li></ul>
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
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<b>Compensation Overview:</b><br>
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Princeton - NJ - US: $210,290 - $254,822
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The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
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Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
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Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
<ul><li><b>Health Coverage:</b> Medical, pharmacy, dental, and vision care.</li><li>
<b>Wellbeing Support:</b> Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
</li><li><b>Financial Well-being and Protection:</b> 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
</li></ul><b>Work-life benefits include:
</b><br>
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Paid Time Off
<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
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All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.<br>
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<ul><li><b>Eligibility Disclosure: </b>T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
</li></ul><br>
<b>Uniquely Interesting Work, Life-changing Careers</b><br>
With a single vision as inspiring as Transforming patients' lives through science&trade; , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.<br>
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<b>On-site Protocol</b><br>
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BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
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Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
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<b>Supporting People with Disabilities</b><br>
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BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
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<b>Candidate Rights</b><br>
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BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
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If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
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<b>Data Protection</b><br>
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We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection .<br>
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Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.<br>
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If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com . Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
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R1601183 : Director, Worldwide Commercialization Skills, Commercialization Learning, Centre of Excellence</div>

Director, Worldwide Commercialization Skills, Commercialization Learning, Centre of Excellence

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Director, Worldwide Commercialization Skills, Commercialization Learning, Centre of Excellence