director of enterprise architecture

Emirates Development Bank

A financial institution in Dubai is looking for a Director of IT Architecture to lead the design and maintenance of enterprise IT architecture. Responsibilities include aligning IT strategies with business goals, ensuring risk visibility, and managing complex technology landscapes. Candidates should have extensive experience in IT architecture and proven leadership skills. This is a full-time position, offering competitive remuneration.

Director of Enterprise IT Architecture & Optimization

Emirates Development Bank (EDB)

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  Design and maintain the Bank&rsquo;s enterprise IT architecture, identifying pain points and transition states across systems and applications, and providing vision, risk-aware guidance, and problem solving to IT. Contribute to strategies and policies that align technology architecture with organizational goals, in coordination with the Head of IT and domain leads.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  Leadership Responsibilities:
 </p>
 <ul>
  <li>
   Lead the strategic, operational, and technical decision processes to keep IT services aligned to priorities and risk appetite; ensure risk visibility, escalation, and management.
  </li>
  <li>
   Serve as the single IT contact for enterprise IT policy governance; engage C-level leadership (with Head of IT) to promote effective technology adoption.
  </li>
  <li>
   Partner with Director - Applications and Manager - Infrastructure to support the Head of IT in transforming the function.
  </li>
 </ul>
 <p>
  Strategic Responsibilities:
 </p>
 <ul>
  <li>
   Deliver a holistic IT architecture that enables and is enabled by business and IT strategies.
  </li>
  <li>
   Maintain an open architectural framework across domains (network, infrastructure, applications/solutions, data, security) for near- and long-term horizons.
  </li>
  <li>
   Assess domain needs on projects/systems; recommend solutions aligned to architectural principles for unified, cost-efficient, low-complexity, stable platforms.
  </li>
  <li>
   Develop implementation plans for architecture based on strategy and business requirements; recommend process changes to improve architectural practice.
  </li>
  <li>
   Work with applications, solutions, network, and security teams to enable common services, business rules, and information storage/flow.
  </li>
  <li>
   Lead domain design of stable, extensible architectures (e.g., server topology, placement, client systems) with cross-business teams; influence project decisions to align with standards.
  </li>
  <li>
   Map architectural solutions to business objectives; enforce infrastructure-architecture governance and refinements; identify necessary modifications to meet project needs while avoiding unnecessary cost/complexity.
  </li>
  <li>
   Contribute to enterprise architecture governance based on business/IT strategies; promote architecture processes and outcomes to stakeholders.
  </li>
  <li>
   Plan for scalability/availability based on validated business growth and availability needs.
  </li>
 </ul>
 <p>
  Operational Responsibilities:
 </p>
 <ul>
  <li>
   Manage key projects that establish a new operating model aligned to the redesigned business model; close audit points that expose the Bank to risk.
  </li>
  <li>
   Oversee the complex &ldquo;run the Bank&rdquo; and &ldquo;grow the Bank&rdquo; technology landscape (with direct reports) and collaborate with Director&ndash;Applications and Manager&ndash;Infrastructure to achieve IT KPIs.
  </li>
  <li>
   Monitor KPIs/KRIs; escalate trigger/limit breaches; conduct gap analyses on new guidance and lead adoption.
  </li>
  <li>
   Work with support/control functions to apply consistent risk-governance approaches; maintain strong relationships with Risk Management.
  </li>
  <li>
   Ensure architecture design and evaluation are documented; maintain a tactical implementation plan for the domain.
  </li>
  <li>
   Execute communication and education plans for architecture; develop partnerships with IT partners, operations, and vendors; act as a sounding board/consultant to team leaders.
  </li>
  <li>
   Mentor programmers and software specialists to ensure designs adhere to architectural principles.
  </li>
 </ul>
</div>


Director, IT Architecture & Optimization

AstraZeneca

<div><p><b>Job Title: Director- Enterprise Integration Architect</b></p><p><b>
GCL- F</b></p><p></p><p><b>
Introduction to role:</b></p><p></p><p>
Are you ready to take on a pivotal role in shaping the future of enterprise integration at AstraZeneca? As a Director- Enterprise Integration Architect, you'll be at the forefront of developing and implementing innovative API products and technologies. Our Global Enterprise Architect (GEA) Team is dedicated to driving innovation across AstraZeneca's integration landscape, collaborating with diverse teams to deliver scalable solutions that meet business needs. You'll have the opportunity to lead on enterprise-level data architecture, ensuring alignment with AI platforms and fostering a culture of thought leadership and collaboration.</p><p></p><p><b>
Accountabilities:</b></p><p></p><div>
Enterprise Integration Architecture Accountabilities:<br>
<ul><li>Design and develop scalable API solutions.</li><li>Collaborate with developers, product managers, and business analysts.</li><li>Set procedures, guidelines, and standards for API development.</li><li>Ensure APIs are secure, efficient, and easy to use.</li><li>Solve and resolve API performance issues.</li><li>Maintain and update API documentation.</li><li>Conduct code reviews and provide feedback to development teams.</li><li>Monitor API usage and performance metrics.</li><li>Implement API versioning and lifecycle management.</li><li>Stay updated with the latest industry trends and technologies.</li><li>Provide technical leadership and mentorship to junior developers.</li><li>Work closely with DevOps teams to ensure smooth deployment.</li><li>Participate in architectural discussions and decisions.</li><li>Develop and maintain API testing strategies.</li><li>Ensure compliance with data protection regulations.</li><li>Optimize API performance and scalability.</li><li>Manage API gateways and related infrastructure.</li><li>Coordinate with third-party vendors and partners.</li><li>Develop and implement API security measures.</li><li>Create and maintain API usage policies.</li><li>Thought leadership. Be change agents to help the organization adopt a good practice and standard in API Gateway-driven mindset. Take a pragmatic approach to the limitations and risks of API, Integration, and project a realistic picture in front of IT executives who provide overall digital thought leadership.</li><li>Collaborative mindset. To ensure that Integration/API platforms deliver both business and technical requirements, seek to collaborate effectively with data scientists, data engineers, data analysts, ML engineers, other architects, business unit leaders and CxOs (technical and nontechnical personnel), and harmonize the relationships among them.</li></ul></div><div>
EAIA/IT aligned Accountabilities:<br>
<ul><li>Deliver and manage Integration/API Architecture (EAIA), conceptual and logical models, for operational, master and API products including API models, Integration flows, master/reference data and metadata designs to meet one or more Business Capability requirements.</li><li>Work with business leaders to evolve Integration and API designs to support business strategy.</li><li>Own the Integration and API designs of one or more Business capability level Integration / API designs, especially major/sophisticated Business Capability areas.</li><li>Take on accountability for the Integration of major change programs impacting whole Business capability areas.</li><li>Assure API change projects in that Business Capability are aligned to Integration/ API through either delivering API / Gateway blueprint artefacts or assessing designs from API Models /Solution Architects assigned to the project.</li><li>Partner with the Data Offices to ensure data governance processes are enabled in all Integration and API designs and provide assurance evidence through standardized metrics: e.g., Master data consumption, data classification metadata application to support access processes.</li></ul></div><p></p><p><b>
Essential Skills/Experience:</b></p><div><ul><li><br>
Bachelor&rsquo;s Degree or equivalent number of years of experience in a Data Science or AI engineering or related field.</li><li>Experience in leading and delivering enterprise Integration / API platform architectural thinking, and its practical application.</li><li>Experience in the use of conceptual and logical data modelling technologies.</li><li>Experience in defining and working with information and data regulatory governances.</li><li>The role holder will possess a blend of data/information architecture, analysis, and engineering skills.</li><li>Experience in known industry IT architectural patterns and IT architecture ways of working/methodologies (e.g. Snowflake, Snaplogic, API Management, etc.)</li><li>Understands Integration / API Platforms concepts and cloud-based containerization strategies for hybrid cloud environments.</li><li>Understanding the appropriate Integration / API structure and technology based on business use case and completely familiar with Integration / API lifecycles.</li></ul></div><p></p><p><b>
Desirable Skills/Experience:</b></p><div><ul><li><br>
Post-graduate degree in MIS, Integration</li><li>Strong understanding of RESTful and SOAP APIs.</li><li>Proficiency in programming languages such as Java, Python, or Node.js.</li><li>Experience with API management tools like Apigee, Postman, or Swagger.</li><li>Knowledge of cloud platforms like AWS, Azure, or Google Cloud.</li><li>Familiarity with microservices architecture.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and collaboration abilities.</li><li>Experience with API security protocols like OAuth, JWT, and SSL.</li><li>Ability to work in a fast-paced, agile environment.</li><li>Strong understanding of data formats like JSON and XML.</li><li>Experience with version control systems like Git.</li><li>Knowledge of CI/CD pipelines and DevOps practices.</li><li>Ability to write clean, maintainable, and well-documented code.</li></ul>
Experience with performance tuning and optimization.<br>
<ul><li>Strong understanding of software development lifecycle (SDLC).</li><li>Ability to mentor and guide junior developers.</li><li>Experience with API testing frameworks.</li><li>Knowledge of data protection regulations like GDPR.</li></ul></div><p></p><p>
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.</p><p></p><p>
At AstraZeneca, we are driven by the potential to influence change across our technology ecosystem. Our architects connect the dots across diverse business areas to enhance agility and functionality. With a view, we align emerging trends with business ambitions to deliver impactful solutions. Here, you'll have the freedom to explore innovative technologies that support our strategic goals. Your contributions will ultimately benefit patients worldwide as we strive for excellence in delivering life-changing medicines.</p><p></p><p>
Ready to make an impact? Apply now to join our team as a Director- Enterprise Integration Architect!</p></div>

Director-Enterprise Integration Architect

<div><div><b><i>About Emirates Global Aluminium</i></b><i>
</i></div><div>Emirates Global Aluminium is the world&rsquo;s biggest &lsquo;premium aluminium&rsquo; producer and the largest industrial company in the United Arab Emirates outside the oil and gas industry. EGA is an integrated aluminium producer, with operations on four continents from bauxite mining to the production of cast primary aluminium and recycling. EGA employs over 7,000 of these people including more than 1,200 UAE Nationals. EGA operates aluminium smelters in Jebel Ali and Al Taweelah in the United Arab Emirates, an alumina refinery in Al Taweelah, a bauxite mine and associated export facilities in the Republic of Guinea, a speciality foundry in high strength recycled aluminium in Germany, and a recycling plant in the United States.</div>
<div>
JOB PURPOSE:</div>
<div>
To lead and oversee the strategic development and implementation of the organization's enterprise architecture, to shape and align the technology landscape with business goals, and to ascertain scalability, flexibility, and security. To drive the creation of a cohesive and integrated architecture that optimizes technology investments, fosters innovation, and enhances overall organizational efficiency.</div><br>
<div></div>
<div>
KEY ACCOUNTABILITIES:</div>
<ul>
<li>Spearhead the creation or evolution of the Enterprise Architecture (EA) function, facilitating a balanced pursuit of enterprise information systems, data, technical, and solution architecture viewpoints.</li>
<li>Lead, design, and own the target state enterprise architecture (Level-0 to Level 4 of Purdue model), the enterprise roadmap, and governance processes required to meet future needs involving data architects, solution architects, security architects, infrastructure architects, and business architects.</li>
<li>Formulate perspectives on emerging technologies, assess their relevance to business goals and operational requirements, and advocate for a comprehensive understanding of industry trends.</li>
<li>Lead the identification and analysis of enterprise business drivers, deriving architecture requirements and analyzing industry trends for potential impacts on the enterprise.</li>
<li>Analyze the current business and IT environment, detect critical deficiencies, and recommend solutions for improvement.</li>
<li>Make informed decisions regarding the development of Enterprise Architecture strategy and principles, considering overall IT strategy decisions and incorporating new technologies.</li>
<li>Establish guiding principles, standards, and architecture strategy across infrastructure, data, security, application, and solution domains, influencing the development of the system landscape.</li>
<li>Prepare strategic trade-off decisions for senior management, securing organizational commitment for enterprise-level architecture initiatives. Drive the planning, development, and administration of proof-of-concept and special projects aligned with strategic initiatives.</li>
<li>Develop models for compliance architecture, monitor and measure architecture performance against global benchmarks, and ensure compliance in critical areas such as data storage, metadata management, regulatory compliance, and change control.</li>
<li>Formulate and maintain policies, processes, metrics, and governance structures, ensuring that solutions exhibit resilience, scalability, cost-efficiency, and effectiveness.</li>
<li>Establish and lead the architecture review board, enabling the alignment of all solution deployments and proactively resolving potential architectural conflicts.</li>
<li>Act as a representative of Enterprise Architecture in executive and strategic business meetings, committees, external relations, and audits.</li>
<li>Identify opportunities for continuous improvement of the department&rsquo;s systems, processes, and practices considering international best practices, improvement of business processes and cost optimization.</li>
<li>Research relevant regional and global market trends to stay up to date with best practices and drive relevant initiatives for improvements.</li>
<li>Enable compliance with all policies and procedures, as well as to controls related to quality, health, safety, environmental management, guaranteeing employee and assets safety and legislative compliance.</li></ul><br>
<div></div>
<div>
AUTHORITY/ DECISION MAKING:</div>
<div>
Key decisions having significant impact on the department are referred to the reporting manager for approval before implementation.</div>
<div>
Job holder exercises financial authority as per the level established by the company board and stipulated in the authority matrix.</div><br>
<div></div>
<div>
QUALIFICATIONS &amp; SKILLS:</div>
<div>
Minimum Qualifications:</div>
<ul>
<li>Bachelor&rsquo;s Degree in Business, Computer Science, Computer Engineering, Electrical Engineering, System Analysis, or a related field from a reputable university. (Master&rsquo;s Degree preferred)</li>
<li>Practitioner qualification in Zachman Framework, FEAF, DoDAF, TOGAF, or equivalent.</li></ul><br>
<div></div>
<div>
Minimum Experience:</div>
<ul>
<li>7-10 years of experience in a similar role</li></ul><br>
<div></div>
<div>
Job-Specific Skills (Generic / Technical):</div>
<ul>
<li>Excellent experience working in an Agile environment with a clear understanding of key roles and practices, with specific Enterprise Architect (or similar) experience preferred (7-10 years)</li>
<li>A thorough understanding of Software as a Service (SaaS), Platform as a Service (PaaS), Internet as a Service (IaaS), and various cloud-related concepts/models</li>
<li>A keen awareness of regional laws and regulations pertaining to data privacy, data locality, data retention, data protection, and compliance, particularly in the context of a global company</li>
<li>Ability to integrate architectural processes with Agile practices</li>
<li>Advanced customer service orientation</li>
<li>Ability to work in a team environment and sometimes independently with minimal supervision as the task may be from time to time</li>
<li>Strong conflict management, facilitation, and resolution skills</li>
<li>Excellent use of the English (must) and Arabic language (preferred)</li>
<li>Excellent relationship building skills</li>
<li>Extensive skill handling personnel from a multi-cultural work environment</li>
<li>Excellent verbal and written communication and presentation skills</li>
<li>Ability to scan the external environment and to understand the impact on the business</li>
<li>Excellent decision making and problem-solving skills</li>
<li>Good understanding of KSA and EGA culture and working environment.</li></ul></div>

Head of Enterprise Architecture

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Director - AI/ML Solutions &amp; Architecture
</div></div></div></div><div><div><div><div>Req Id: 102402
</div></div></div></div><div><div><div><div>City: Bengaluru
</div></div></div></div><div><div><div><div>State/Province: Karnataka
</div></div></div></div><div><div><div><div>Posting Start Date: 10/16/25
</div></div></div></div><div><div><div><div><p>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</p></div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Role Overview:
</b></h2></div><div><p>The Director of AI/ML Solutions &amp; Architecture will provide strategic and technical leadership to shape, build, and scale enterprise AI capabilities. This role requires a visionary leader who can bridge business objectives with advanced AI/ML technologies, guide architecture decisions, and drive innovation across multiple programs and teams. The Director will play a key role in defining the AI roadmap, nurturing talent, and ensuring delivery excellence across AI initiatives.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Key Responsibilities:&#847;
</b></h2></div><div><p>Strategic Leadership
</p><ul><li>Define and drive the AI/ML strategy aligned with organizational goals and business outcomes.
</li></ul><ul><li>Evangelize the adoption of Generative AI, LLMs, Deep Learning, and emerging AI technologies across business units.
</li></ul><ul><li>Partner with executive leadership, product teams, and customers to identify high-impact AI opportunities.
</li></ul><ul><li>Build and lead a multi-disciplinary AI team spanning architecture, data science, MLOps, and engineering.
</li></ul><p>Architectural &amp; Technical Excellence
</p><ul><li>Oversee design and implementation of scalable AI systems leveraging LLMs/SLMs, RAG, Graph RAG, and vector databases. (AI Software Engineering)
</li></ul><ul><li>Set architecture standards, governance frameworks, and best practices for AI model deployment and lifecycle management.
</li></ul><ul><li>Guide the development of cloud-native, distributed AI solutions on platforms such as AWS, Azure, or GCP.
</li></ul><ul><li>Ensure solutions are secure, cost-effective, and production-ready with strong observability and performance benchmarks.
</li></ul><p>Operational Excellence &amp; Delivery
</p><ul><li>Lead the end-to-end delivery of complex AI/ML initiatives &mdash; from ideation to deployment and continuous optimization.
</li></ul><ul><li>Collaborate with product, engineering, and data teams to translate AI research into practical, scalable solutions.
</li></ul><ul><li>Establish metrics and success criteria for AI project outcomes, driving measurable value for clients and business units.
</li></ul><ul><li>Oversee code quality, documentation, and compliance across all AI/ML projects.
</li></ul><p>People Leadership
</p><ul><li>Mentor and upskill AI architects, data scientists, and engineers to build deep expertise across teams.
</li></ul><ul><li>Foster a culture of innovation, experimentation, and continuous learning.
</li></ul><ul><li>Represent the AI/ML practice in executive forums, industry events, and strategic customer engagements.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications &amp; Experience:&#847;<br>
</b></h2></div><p></p><div><ul><li>12+ years in AI/ML, Data Science, or Applied Research, with at least 4&ndash;5 years in leadership or architecture roles.
</li></ul><ul><li>Proven experience leading enterprise-scale AI initiatives involving Generative AI, LLMs, or Deep Learning systems.
</li></ul><ul><li>Strong expertise in Python, TensorFlow, PyTorch, and MLOps pipelines; familiarity with LangChain and vector databases is a plus.
</li></ul><ul><li>Hands-on understanding of data engineering, cloud platforms, and distributed systems.
</li></ul><ul><li>Demonstrated ability to translate business needs into scalable AI architectures and tangible outcomes.
</li></ul><ul><li>Excellent communication, stakeholder management, and team leadership skills.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div><p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.
</p><p>Applications from people with disabilities are explicitly welcome.</p></div></div></div></div></div><p></p>

Director - AI/ML Solutions & Architecture

Mashreq Corporate & Investment Banking Group

Define and drive the enterprise architecture vision aligned with business strategy, ensuring scalable, secure, and future-ready technology solutions.Defining and driving the enterprise architecture vision aligned with business strategy, ensuring scalable, secure, and future-ready technology solutions. Leading architecture governance, guiding major transformation initiatives, and fostering adoption of emerging technologies.Evaluating and recommending technology standards, overseeing solution design integrity, and enabling cross-functional alignment and mentoring architecture teams, drives innovation through POCs, and ensures architecture compliance across projects. Strategic collaboration with business and IT leaders to influence technology investment decisions and achieve long-term digital goals is essential for success in this role.Navigate complex, fast-paced environments while aligning evolving technologies with business needs. Should bring deep expertise in cloud, AI, and emerging tech integration, ensuring compliance with regulatory standards and industry frameworks like TOGAF. Operating at a global scale, they should align architecture strategies with diverse business and regulatory landscapes, enforce governance, mitigate risks, and drive resilience. Should collaborate across departments and with IT teams to design effective solutions, foster continuous improvement, manage vendor relationships, and communicate architectural initiatives clearly. Culturally adept, should be able to thrive in multidisciplinary, global teams, ensuring architecture supports strategic and operational objectives.Seasoned technology leader with 16 20 years of experience in solution design, enterprise architecture governance, and modern cloud technologies. Proven expertise in architecting and delivering scalable, secure, and resilient solutions using Azure Cloud functions and services. Adept at aligning technology strategies with business objectives, driving innovation, and ensuring compliance with enterprise architecture frameworks and governance standards. Strong track record of leading cross-functional teams, managing complex initiatives, and fostering collaboration across business and IT units to deliver value-driven outcomes.The leading financial institution in MENAWhile more than half a century old, we proudly think like a challenger, startup, and innovatorin banking and finance, powered by a diverse and dynamic team who put customers first.Together, we pioneer key innovations and developments in banking and financial services.Our mandate? To help customers find their way to Rise Every Day, partnering with them throughthe highs and lows to help them reach their goals and unlock their unique vision of success.Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

Vice President, Enterprise Architecture

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><br>
ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the &ldquo;platform of platforms&rdquo; vision. We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.</p><p>
While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.</p><p><b>
What you get to do in this role:</b></p><ul><li>
Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow</li><li>
Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work</li><li>
Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.</li><li>
Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape</li><li>
Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels</li><li>
Work with architecture development methods, modelling approaches and architecture patterns for integration</li><li>
Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.</li><li>
Provide thought leadership and collaborate with internal ServiceNow business units</li><li>
Identify, lead and contribute to the creation of best practices, white papers, workshops, etc</li></ul><br>
<b>
Qualifications</b><p><b><br>
 To be successful in this role you have:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals</li><li>
Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills</li><li>
An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas.</li><li>
Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.</li><li>
15 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.</li><li>
Successfully lead diverse teams to reach challenging goals and can leverage organizational networks to get things done.</li><li>
A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.</li><li>
Expertise designing, implementing and managing advanced architectures in an application domain and integrating multiple systems or platforms</li><li>
A proven track record of success with Enterprise Architecture or Application Architecture; pre-sales in a software vendor, in a large Enterprise or professional services environment.</li><li>
Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.</li><li>
Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation</li><li>
Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.</li><li>
Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions</li><li>
Experience presenting architecture concepts, designs, and goals to technology leaders and partners</li></ul><p></p><p><br>
TR21</p><b><br>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Principal Enterprise Architect - TMT

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