director of field service

RATP Dev

<div>
 RATP Dev is a subsidiary of the RATP Group, global leader in high-capacity urban rail and the world's third largest public transport operator. All over the world, our 25,000 people design, operate, maintain and modernize public transit networks of automated metros, commuter rail, tramway, bus and many other modes.
 <br/>
 <br/>
 We have built our expertise in the ultra-dense, constantly-modernized Paris network. Since 120 years our experts manage complex projects, improve passenger experience, participate in large-scale sport or cultural events.
 <br/>
 <br/>
 Thanks to this unrivalled know-how, we serve more than 100 cities in 17 countries and 5 continents. We provide custom-made solutions that meet their specific challenges in terms of the environment, social inclusion, growth or attractiveness.
 <br/>
 <br/>
 We build, deliver and commit for the best of public transport, every day, everywhere, for everybody &ndash; to make it the natural choice for cities and passengers.
 <br/>
 <br/>
 <strong>
  RATP Dev Mobility Cairo
 </strong>
 operates the Green Line 3 and the LRT Capital Train, essential components of Cairo&rsquo;s public transportation network. We are dedicated to providing high-quality service and ensuring customer satisfaction across these lines.
 <br/>
 <br/>
 Are you a strategic leader with a passion for public transport excellence? RATP Dev Mobility Cairo is seeking a
 <strong>
  Service Delivery Director
 </strong>
 to lead and elevate the performance of our operations and passenger services.
 <br/>
 <br/>
 <strong>
  Key Responsibilities Will Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the Service Delivery Department with a vision rooted in excellence, partnership, and sustainability.
  </li>
  <li>
   Ensure safe, reliable, and high-quality service delivery aligned with contractual KPIs.
  </li>
  <li>
   Drive operational efficiency, customer satisfaction, and continuous improvement.
  </li>
  <li>
   Collaborate with cross-functional teams to optimize cost, safety, and service standards.
  </li>
  <li>
   Champion a culture of safety, inclusivity, and performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Profil De Candidat Recherch&eacute;
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10+ years in public transport operations, including senior leadership roles.
  </li>
  <li>
   Proven experience in rail operations and customer-facing services.
  </li>
  <li>
   Strong knowledge of railway safety, operational planning, and workforce management.
  </li>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s in Transport, Engineering, Business, or related fields.
  </li>
  <li>
   Fluent in English; Arabic and French are a plus.
   <br/>
   <br/>
  </li>
 </ul>
 Why RATP Dev ? Be part of a global leader in mobility solutions, shaping the future of urban transport in Cairo. Lead impactful initiatives, work with passionate professionals, and make a difference in millions of daily journeys.
 <br/>
 <br/>
 If you're driven by operational excellence, committed to safety and customer satisfaction, and ready to lead transformative transport services in Cairo, we want to hear from you!
 <br/>
 <br/>
 RATP Dev is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
 <strong>
  Join us in making a difference through transporation excellence!
  <br/>
  <br/>
 </strong>
 <strong>
  Comp&eacute;tences
  <br/>
  <br/>
 </strong>
 customer service
</div>


Service Delivery Director (F/M)

<div><p><b>Region: Northeast (CT &amp; W. NY)
</b></p><p></p><p>ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.
</p><p></p><p>We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn&rsquo;t just somewhere to work &ndash; it&rsquo;s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.
</p><p></p><p>While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.
</p><p></p><p>Being part of ViiV Healthcare is something special. The focus of the organization couldn&rsquo;t be clearer &ndash; in everything we do, we fight to limit the impact of HIV on the 36.9 million people living with the virus, and to understand how best to prevent and treat the disease.
</p><p></p><p>The <b>Associate Director, Field Reimbursement Corporate Account, Northeast </b>will operate as the subject-matter expert on reimbursement, access, and coverage issues affecting ViiVs long acting injectables to facilitate appropriate patient access. This role will prioritize Key National Strategic Accounts/IDNs, ensuring their implementation needs for ViiV Long Acting Injectables are realized. The Associate Director, Field Reimbursement Corporate Account will play a pivotal role in building a stronger implementation presence in key accounts and will be directly responsible for developing and orchestrating a top-down integrated implementation approach aligned to the account&rsquo;s implementation needs. The Associate Director must effectively navigate complex situations with internal and external customers that require sound judgment, problem solving skills and awareness of rules and regulations that govern provision of reimbursement support services. In addition, the role requires the ability to effectively influence and communicate with a team of internal matrix stakeholders, including but not limited to, Corporate Account Teams, Territory FRMs, Field Sales, and Reimbursement Support Services.
</p><p></p><p>The ideal candidate must have the ability to thrive in a fast-paced, complex environment. In addition, the ability to partner cross-functionally both internally and externally while remaining highly adaptable in a changing ecosystem is critical. It is expected that the successful candidate will have demonstrated experience working within a diverse team, navigating complex health systems, and developing and implementing strategic business plans with specific, measurable, action-oriented objectives.
</p><p></p><p>This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following&hellip;
</p><p></p><ul><li><p>Analyze access/reimbursement issues and opportunities
</p></li><li><p>Provide strategic accounts product access/reimbursement expertise
</p></li><li><p>Provide access/reimbursement education to field teams and matrix partners
</p></li><li><p>Coordinate on access/reimbursement issues with third parties including hubs
</p></li><li><p>Support patient access to the products by providing subject matter expertise on reimbursement issues that may be barriers to product access
</p></li></ul><p></p><h1 class="jobSectionHeader"><b>Why you?
</b></h1><p></p><p>Basic Qualifications:
</p><p>We are looking for professionals with these required skills to achieve our goals:
</p><p></p><ul><li><p>Bachelor&rsquo;s Degree &amp; 7 plus years of experience in one of more of the following areas: field reimbursement OR key account manager OR payer marketing OR patient support programs OR reimbursement HUB programs
</p></li><li><p>Experience with payer and health systems
</p></li><li><p>Experience working with specialty pharmacy, including buy and bill process, Medicare Parts A, B, C, D, Medicaid and Commercial Payers
</p></li><li><p>Ability to travel 50% plus of the time
</p></li></ul><p></p><p>Preferred Qualifications:
</p><p>If you have the following characteristics, it would be a plus:
</p><p></p><ul><li><p>MBA, MPH or other advanced degree
</p></li><li><p>Demonstrated ability to educate offices on access and reimbursement processes.
</p></li><li><p>Proactive implementation execution excellence focused on streamlining and simplifying processes.
</p></li><li><p>Proven indirect/direct leadership with proficient impactful coaching effectiveness.
</p></li><li><p>Competitive &amp;energized high performing teams
</p></li><li><p>Persuasive Communication
</p></li><li><p>Business Acumen Customer Focus &amp; Relationship Management
</p></li><li><p>Problem Solving
</p></li><li><p>Teamwork &amp; Collaboration
</p></li></ul><p></p><p>#LI-Remote
</p><p>#LI-ViiV
</p><p>#LI-GSK
</p><p></p><p>Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.
</p><p></p><p><b>Why Us?
</b></p><p>At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.
</p><p></p><p>We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.
</p><p></p><p>Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we&rsquo;re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.
</p><p></p><p>If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).
</p><p></p><p>ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
</p><p></p><p><b>Important notice to Employment businesses/ Agencies
</b></p><p>ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
</p><p></p><p>Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV&rsquo;s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/</p></div>

ViiV Healthcare Associate Director, Field Reimbursement Corporate Account, Northeast - Field Worker

Wabtec

<div><div>It&rsquo;s not just about your career or job title&hellip; It&rsquo;s about who you are and the impact you will make on the world. Because whether it&rsquo;s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you&rsquo;re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.</div><div></div><div>
Key missions of the position:<br>
We are seeking a skilled and dedicated Service Engineer to join our team, specializing in the Troubleshooting of field complaint<br>
and perform installation, commissioning and maintenance of Wabtec systems. The candidate will require to have a strong<br>
understanding of electrical and Pneumatic circuit diagrams, electronic components, and their working principles. This role<br>
requires hands-on experience in troubleshooting, repairing of Electrical, mechanical and pneumatic systems.</div><div></div><div>
Roles and responsibilities:</div><ul><li>
Production Support: Assist in the Installation, commissioning, Testing of Wabtec system/Product in the rolling stock</li><li>
Field Complaint Resolution: Troubleshoot and resolve the field complaints related to Wabtec systems, providing timely resolution and closure of the complaints. Such requirement relates to troubleshooting the electrical, electronics, pneumatic or maintenance related issues and relacing the defective part to close the complaint within the contractual timelines.</li><li>
Installation and Commissioning: Support the installation and commissioning of the Wabtec product and performing the required testing. Enabling customer to perform the task in a right manner if needed.</li><li>
Retrofit, Maintenance and Repairs: Perform retrofit, regular maintenance and emergency repairs on Wabtec products inline with procedure and site requirement.</li><li>
Reporting and Documentation: Report and record the field interventions performed by himself and associated team. The service engineer would require making a report of the issue and also get the Joint notes or associated document as needed by customer contract. Daily, weekly and Monthly reports to be submitted to manager.</li><li>
NCR and Failed Part Management: Maintain accountability for Non-Conformance Reports (NCR), maintain consumed spares/Failed part and site spares data. Organizing the dispatch of the defective parts from site to plant in co-ordination with plant team.</li><li>
Customer Interaction: Communicate effectively with clients to understand their issues and provide clear explanations of the work performed. Follow up the closure of Nonconformity reports and work orders issued.</li><li>
Travel: Willingness to travel across India to various sites as needed for warranty, installation &amp; Commissioning, retrofit and maintenance service for the customer order.</li><li>
Safety, Quality, and Compliance: Ensure all work is performed in accordance with our organization&rsquo;s strict safety, quality, and compliance standards.</li></ul><div></div><div>
Education :</div><ul><li>
Bachelor's Engineering Degree or Diploma in electrical &amp; electronics</li></ul><div></div><div>
Professional Experience :</div><ul><li>
Minimum of 5-6 years of experience in a similar role (Field service) preferably in the transportation railways (Metro) or Lifts and escalator with Good troubleshooting skills</li><li>
Ability to learn quickly.</li><li>
Agility to adopt to new environment/ business strategies</li><li>
Collaborate with multiple departments</li><li>
Passionate to lead and take initiatives</li><li>
Good attitude and interpersonal relationship</li></ul><div></div><div>
Key Competencies</div><ul><li>
Reading and interpreting circuit diagrams - Very good</li><li>
Knowledge on software installation - Very good</li><li>
Troubleshooting &amp; repair - Excellent</li><li>
Problem-solving abilities - Excellent</li><li>
Microsoft Office - Very good</li><li>
Communication ( English speaking and writing) - Very good</li></ul><div></div><div>
Languages</div><ul><li>
English and Hindi. Tamil is an added advantage</li></ul><div>
Who are we?</div><div><div><div><div><div><div><div><div><div><div><div><div>
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.</div><div></div><div>
Wabtec is focused on performance that drives progress and unlocks our customers&rsquo; potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! <div>http://www.WabtecCorp.com</div></div><div></div><div>
Our Commitment to Embrace Diversity:</div><div>
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.</div><div></div><div>
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world&rsquo;s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.</div><div></div><div>
We believe in hiring talented people of varied backgrounds, experiences, and styles&hellip; People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.</div></div></div></div></div></div></div></div></div></div></div></div></div>

Sr Engineer - Field Services

Unipath Specialty Laboratory Ltd

<div></div><div><div><div><h3 class="jobSectionHeader"><b>Unipath Specialty Laboratory Limited</b></h3><div>
Unipath Specialty Laboratory Limited</div><div>
Ahmedabad (380006)</div></div></div><div></div><div><h4 class="jobSectionHeader"><b>
Field Executive | Field Executive | Logistics | Ahmedabad - Gota | On site</b></h4><div><h6 class="jobSectionHeader"><b>
Job Type</b></h6><h6 class="jobSectionHeader"><b>
Employee</b></h6><h6 class="jobSectionHeader"><b>
Job Qualification</b></h6><h6 class="jobSectionHeader"><b>
Any Graduate</b></h6><h6 class="jobSectionHeader"><b>
Workplace type</b></h6><h6 class="jobSectionHeader"><b>
On Site</b></h6><h6 class="jobSectionHeader"><b>
Required Skills</b></h6><h6 class="jobSectionHeader"><b>
normal medical informational
</b></h6></div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Field Executive</b></h4><div><b>
Employee</b></div></div><div><b>
</b></div></div><div></div><h6 class="jobSectionHeader"><b>
Job Description</b></h6><div><div><div><div><div><div>
Job Title: Field Executive</div><div>
Job Type: Employee</div><div>
Qualifications: Any Graduate</div><div>
Skills Required: Normal medical information for department Logistics</div><div>
Minimum Experience: 1 year</div><div>
Job Role: Field Executive</div><div>
Work Location: On site</div><div></div><div><br>
Job Description:</div><div>
We are looking for a Field Executive to join our team in the Logistics department. As a Field Executive, you will be responsible for handling and coordinating medical information for logistics operations. The ideal candidate should have a minimum of 1 year of experience in a similar role and possess knowledge of normal medical information.</div><div></div><div><br>
Responsibilities:</div><ul><li>Handle and coordinate medical information for logistics operations</li><li>Ensure accurate and timely delivery of medical supplies</li><li>Coordinate with various departments to meet logistics requirements</li><li>Maintain organized and up-to-date records of medical supplies and shipments</li><li>Assist in resolving any logistics-related issues or challenges</li></ul><div></div><div><br>
Qualifications:</div><ul><li>Any Graduate</li><li>Minimum of 1 year of experience in a similar role</li><li>Knowledge of normal medical information</li><li>Excellent communication and organizational skills</li><li>Ability to work independently and under pressure</li><li>Valid driver's license and willingness to travel as needed</li></ul><div></div><div><br>
If you meet the qualifications and are interested in joining our team as a Field Executive, please with your resume.</div></div></div></div></div></div></div></div></div><div></div>

Field Executive | Field Executive | Logistics | Ahmedabad - Gota | On site

Microland

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><p><b>
Education Qualification :
</b><br>
Any Graduate<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - Aware<br>
Primary -&gt; Technology | Windows Operating System | Installation, configuration and management | 1 - Aware<br>
Secondary -&gt; Technology | Audio, Video support | Installation and configuration | 1 - Aware<br>
Tertiary -&gt; Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced<br>
Tertiary -&gt; Behavioral | Aptitude | Communication | 2 - Knowledgeable<br>
<br>
<b>Certification :</b><br>
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate<br>
<br>
1) Field Services Support Engineers&rsquo; primary responsibility is to provide support to an organization&rsquo;s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.<br>
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware.<br>
3) This role also involves hands &amp; feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries<br>
4) To support daily technical support activities for computers &amp; all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals.<br>
5) To perform the system changes adhered to organizational policies.<br>
6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments<br>
7) Technical Skills<br>
a. Windows Operating System:<br>
b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11<br>
c. Understanding of desktop applications and how do they work, installation &amp; uninstallation.<br>
d. Understanding of domain setup &amp; ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently<br>
<br>
8) In addition to above, support and perform below activities.<br>
a. Exchange and Mobility Clients<br>
b. Printer management<br>
c. Backup and Recovery<br>
d. Audio, Video support<br>
e. End Point Security/Patch Management<br>
f. Hardware and Networking</p></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
India - Mumbai</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
07-Nov-2025</p></div></div></div></div></div><div></div>

Senior Engineer - Field Services

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><p><b>
Education Qualification :
</b><br>
Any Graduate<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - Aware<br>
Primary -&gt; Technology | Windows Operating System | Installation, configuration and management | 1 - Aware<br>
Secondary -&gt; Technology | Audio, Video support | Installation and configuration | 1 - Aware<br>
Tertiary -&gt; Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced<br>
Tertiary -&gt; Behavioral | Aptitude | Communication | 2 - Knowledgeable<br>
<br>
<b>Certification :</b><br>
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate<br>
<br>
1) Field Services Support Engineers&rsquo; primary responsibility is to provide support to an organization&rsquo;s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.<br>
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware.<br>
3) This role also involves hands &amp; feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries<br>
4) To support daily technical support activities for computers &amp; all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals.<br>
5) To perform the system changes adhered to organizational policies.<br>
6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments<br>
7) Technical Skills<br>
a. Windows Operating System:<br>
b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11<br>
c. Understanding of desktop applications and how do they work, installation &amp; uninstallation.<br>
d. Understanding of domain setup &amp; ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently<br>
<br>
8) In addition to above, support and perform below activities.<br>
a. Exchange and Mobility Clients<br>
b. Printer management<br>
c. Backup and Recovery<br>
d. Audio, Video support<br>
e. End Point Security/Patch Management<br>
f. Hardware and Networking</p></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
Saudi Arabia - Riyadh</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
04-Nov-2025</p></div></div></div></div></div><div></div>

Engineer - Field Services

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><p><b>
Education Qualification :
</b><br>
Any Graduate<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - Aware<br>
Primary -&gt; Technology | Windows Operating System | Installation, configuration and management | 1 - Aware<br>
Secondary -&gt; Technology | Audio, Video support | Installation and configuration | 1 - Aware<br>
Tertiary -&gt; Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced<br>
Tertiary -&gt; Behavioral | Aptitude | Communication | 2 - Knowledgeable<br>
<br>
<b>Certification :</b><br>
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate<br>
<br>
1) Field Services Support Engineers&rsquo; primary responsibility is to provide support to an organization&rsquo;s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.<br>
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware.<br>
3) This role also involves hands &amp; feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries<br>
4) To support daily technical support activities for computers &amp; all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals.<br>
5) To perform the system changes adhered to organizational policies.<br>
6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments<br>
7) Technical Skills<br>
a. Windows Operating System:<br>
b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11<br>
c. Understanding of desktop applications and how do they work, installation &amp; uninstallation.<br>
d. Understanding of domain setup &amp; ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently<br>
<br>
8) In addition to above, support and perform below activities.<br>
a. Exchange and Mobility Clients<br>
b. Printer management<br>
c. Backup and Recovery<br>
d. Audio, Video support<br>
e. End Point Security/Patch Management<br>
f. Hardware and Networking</p></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
Saudi Arabia - Other</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
04-Nov-2025</p></div></div></div></div></div><div></div>

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