director of food and beverage services

Hilton

<div>Assistant Food and Drinks Director - Conrad Abu Dhabi Etihad Towers
An Assistant Food and Beverage Director supervises the managers of the specific food and beverage service areas to ensure the highest quality standards are met. Additionally, you will oversee the food and beverage budget and administer the food and beverage marketing program. 
 
 
What will I be doing? 
As an Assistant Food and Beverage Director, you will be responsible for hiring, training, supervising and scheduling food and beverage staff/management in accordance with business needs, productivity, service standards and policies/ procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Develop menus and food and beverage marketing strategies</li>
<li>Implement new menus and promotions, such as holiday and special event promotions</li>
<li>Respond to guest inquiries and coordinate special arrangements and requests in food and beverage outlets</li>
<li>Observe food and beverage outlet operations and take needed action to ensure all standards are being met</li>
<li>Taste test food and beverage products for consistency</li>
<li>Assist outlet managers in coordinating services from other departments, i.e.: maintaining adequate stock of linen</li>
<li>Utilize computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure profit maximization</li></ul>
What are we looking for? 
An Assistant Food and Beverage Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>High School graduate or equivalent required</li>
<li>Four year college degree preferred</li>
<li>At least 5 years experience managing food and beverage operations preferred</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Food and Drinks Director - Conrad Abu Dhabi Etihad Towers

Renaissance Corporate Services

Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary: 
The Director of Food & Beverage is responsible for the overall administration and operations of the Food and Beverage Division including the maximization of profits, enhancement of customer’s satisfaction through establishment of quality standards and maintenance of high staff morale.
 
As a Director of Food & Beverage, we rely on you to: 
Ensures that each outlet is accounted for as individual profit centers.
 Ensures that each outlet is managed by a manager/management team who is totally accountable for the outlet’s profitability.
 Establishes and monitors implementation of incentive schemes for Outlet Heads and/or Service Staff.
 Regularly review guest feedback on quality of food and beverage (through guest comments, performance monitor, etc.)
 Walks through all F&B areas daily.
 Notes and immediately rectifies operational flaws.
 Actively solicits guest feedback on F&B service and facilities.
 Together with the rest of the F&B team, develops an action plan to address weaknesses.
 Ensures that all F&B facilities and services yield maximum profitability for the Resort, as well as maximum value for money for the guest.
 Highlights achievements, problems, challenges.
 Models the practice and encourages staff to use the guiding principles in day-to-day interactions.
 Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality
 
What we're looking for
 
Minimum 2 years as Director of F&B in a luxury large scale property.
 Solid F&B management experience in a large international class hotel.
 A leader with the ability to coach, train and develop others.
 Fluent in English.
 Strong leadership, self-motivated excellent communication skills
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Director of Food & Beverage (173614)

Ennismore

<div>Company Description 
At Ennismore we like to think that we do things a little bit differently, we are a small team with big dreams. Working together and delivering what we say we will is really important to us. 
Job Description 
We are seeking an experienced and visionary Director of Food &amp; Beverage to join our luxury resort in the beautiful coastal city of Sharm El Sheikh, Egypt. As a key member of our executive team, you will oversee all aspects of our food and beverage operations, ensuring exceptional dining experiences for our discerning guests while managing a large team of professionals.<ul><li>
Develop and implement innovative food and beverage concepts that align with our luxury brand standards</li><li>
Lead and inspire a large team of food and beverage professionals, fostering a culture of excellence and continuous improvement</li><li>
Oversee menu planning, pricing strategies, and cost control measures across multiple dining outlets</li><li>
Manage budgets, financial forecasting, and profit and loss statements for the F&amp;B department</li><li>
Ensure compliance with all health, safety, and hygiene regulations</li><li>
Collaborate with other department heads to enhance overall guest satisfaction and drive revenue</li><li>
Stay current with industry trends and implement best practices in food and beverage service</li><li>
Handle guest feedback and complaints, maintaining the highest standards of customer service</li><li>
Develop and maintain relationships with key suppliers and vendors</li><li>
Organize and oversee special events, banquets, and catering services</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management, Culinary Arts, or a related field</li><li>
Minimum of 10 years of experience in food and beverage management, with at least 5 years in a director-level position within luxury hospitality</li><li>
Proven track record of successfully managing large teams and multiple dining outlets</li><li>
Strong financial acumen with experience in budgeting, forecasting, and P&amp;L management</li><li>
Excellent leadership skills with the ability to motivate and develop team members</li><li>
In-depth knowledge of food and beverage trends, particularly in the luxury segment</li><li>
Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders at all levels</li><li>
Proficiency in hospitality management software and point-of-sale systems</li><li>
Fluency in English and Arabic;</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays</li><li>
Strong problem-solving skills and ability to make decisions under pressure</li><li>
Commitment to maintaining the highest standards of quality and guest satisfaction</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Director, Food & Beverage - luxury background manages a big team

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 The Assistant Director of Food &amp; Beverage leads the Food &amp; Beverage division to achieve world-class service and operational excellence. This role plays a key part in executing strategic initiatives and driving the day-to-day performance of all F&amp;B outlets, ensuring alignment with the department&rsquo;s long-term vision.
 
 
 Key responsibilities include assisting in the achievement of revenue and profitability targets, maintaining high standards of quality and service, supporting cost control and expense management efforts, and fostering a strong, motivated team culture. The Assistant Director actively contributes to recruitment, development, and retention of top local and international talent, while promoting innovation and creativity across the division. This position ensures operational consistency, guest satisfaction, and a continued reputation for excellence in all aspects of the Food &amp; Beverage experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Sets and clearly communicates the strategic direction for the Food &amp; Beverage department in coordination with the General Manager and Executive Chef
 </li>
 <li>
 Clearly describes and assigns responsibility and authority for the operation of the various food and beverage outlets
 </li>
 <li>
 Consistently improves the financial profitability, productivity and efficiency of the food and beverage department
 </li>
 <li>
 Prepares and monitors annual budget revenue goals and expenses for the Food and Beverage department and makes recommendations for adjustments if needed
 </li>
 <li>
 Reviews and analyses various financial results/reports to monitor overall Food and Beverage performance and takes any corrective actions that may be needed
 </li>
 <li>
 Monitors international and local market conditions/trends that impact menu offerings, business volume, and profitability.
 </li>
 <li>
 Executes inventory control and calculation for monthly analysis and reconciliation.
 </li>
 <li>
 With the Executive Chef, identifies opportunities to control food cost and other expenses
 </li>
 <li>
 Works closely with the Finance Department on policies, procedures, compliance and the monthly inventory processes
 </li>
 <li>
 Ensures that quality of service provided in all Food &amp; Beverage Outlets is maintained to the highest level
 </li>
 <li>
 Walks all Food &amp; Beverage front and back of the house areas on daily basis and notes any shortcomings and takes appropriate action immediately
 </li>
 <li>
 Ensures consistency of quality, taste, presentation, temperature of beverage served in all Food &amp; Beverage Outlets
 </li>
 <li>
 Ensures maximum creativity and consistency in all Food &amp; Beverage presentations
 </li>
 <li>
 Ensures application of procedure and regulation to colleagues concerning hygiene (HACCP or Food Safety) / Fire Safety / emergency procedures
 </li>
 <li>
 Reviews daily financial reports
 </li>
 <li>
 Shares information from Executive Committee with Food &amp; Beverage team
 </li>
 <li>
 Conducts daily Food &amp; Beverage Briefing, monthly Food &amp; Beverage Meeting and other scheduled meetings for Food &amp; Beverage department.
 </li>
 <li>
 Attends Department Head Morning Operations Briefing, Executive Committee Meeting, Business Review Meeting (P&amp;L) and other scheduled meetings
 </li>
 <li>
 Maintains proper and adequate control over purchase orders and requisitions
 </li>
 <li>
 Reviews Food &amp; Beverage Cost and ensures it is in line with budget and forecast
 </li>
 <li>
 Converses with guests in restaurants and bars to solicit comments and establish a loyal following and repeat business from the local market
 </li>
 <li>
 Controls casual labor &amp; overtime requisitions submitted by Managers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Hospitality Management or a related field
 </li>
 <li>
 Minimum of 5-10 years&rsquo; progressive leadership experience in luxury hotels or resorts, with a focus on complex, multi-outlet food &amp; beverage operations
 </li>
 <li>
 Proven track record in high-volume, large-scale environments
 </li>
 <li>
 Previous professional experience in the Middle East is essential
 </li>
 <li>
 Strong proficiency in Microsoft Office and operational systems
 </li>
 <li>
 Fluent in English; proficiency in additional languages is a distinct advantage
 </li>
 <li>
 Solid understanding of reservations systems and revenue management strategies
 </li>
 <li>
 Naturally thrives in a dynamic, multicultural workplace
 </li>
 </ul>
</div>

Assistant Director of Food and Beverage

Millennium Lakeview Hotel

<div>As a Director of Food &amp; Beverage, you are entrusted with the strategic oversight and operational management of both front and back-of-house food and beverage operations. Your role is pivotal in ensuring customer satisfaction and delivering high-quality service, all while surpassing financial objectives. This includes effective management of profit and quality across various food and beverage outlets, encompassing restaurants, catering, and banquet operations. Key responsibilities include:
Key Job Responsibilities:<ul>
<li>
Develop and implement strategies to enhance overall guest experience and satisfaction.</li>
<li>Collaborate with culinary and kitchen team to create innovative and appealing menus.</li>
<li>Coordinate and execute special events, banquets, and catering functions.</li>
<li>Oversee inventory management, ensuring proper stock levels and minimizing waste.</li>
<li>Establish and maintain strong relationships with vendors and suppliers for quality sourcing.</li>
<li>Conduct regular market analysis to identify trends, competition, and opportunities for improvement.</li>
<li>Enforce health and safety regulations, including food safety and sanitation standards.</li>
<li>Implement cost control measures and monitor expenses to optimize departmental profitability.</li>
<li>Drive continuous improvement initiatives in service standards and operational efficiency.</li>
<li>Lead and participate in regular colleagues&rsquo; meetings to ensure effective communication and team cohesion.</li>
<li>Foster a positive and inclusive work environment, promoting high morale and engagement.</li>
<li>Coach, train, and manage the F&amp;B colleagues.</li>
<li>Maintain high standards of food &amp; beverage quality and guest service.</li>
<li>Achieve budgeted revenues and expenses while maximizing profitability in the food &amp; beverage department.</li>
<li>Contribute to the profitability and guest satisfaction perception of other hotel departments.</li>
<li>Enhance guest satisfaction by improving the product through colleague development, job engineering, and quality image.</li>
<li>Ensure compliance with business operations and legal regulations.</li>
<li>Market the food &amp; beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to meet/exceed sales and financial goals.</li>
<li>Implement and manage all company programs to ensure compliance with standard operating procedures (SOPs).</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Director of Food & Beverage

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25167564
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the strategic business leader of the property&rsquo;s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.
 
 
 </li>
 </ul>
 
 Skills And Knowledge
 
 
 
 <ul>
 <li>
 Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 </li>
 <li>
 Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
 </li>
 <li>
 Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 </li>
 <li>
 Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company&rsquo;s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
 </li>
 <li>
 Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Developing and Maintaining Food and Beverage/Culinary Goals
 
 
 
 <ul>
 <li>
 Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
 </li>
 <li>
 Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
 </li>
 <li>
 Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
 </li>
 <li>
 Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department&rsquo;s financial performance.
 </li>
 <li>
 Establishes challenging, realistic and obtainable goals to guide operation and performance.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 Developing and Maintaining Budgets
 
 
 
 <ul>
 <li>
 Develops and manages Food and Beverage budget.
 </li>
 <li>
 Monitors the department&rsquo;s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
 </li>
 <li>
 Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.
 </li>
 <li>
 Focuses on maintaining profit margins without compromising guest or employee satisfaction.
 
 
 </li>
 </ul>
 
 Leading Food and Beverage/Culinary Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
 </li>
 <li>
 Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
 </li>
 <li>
 Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.
 </li>
 <li>
 Develops a food and beverage operating strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.
 </li>
 <li>
 Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
 </li>
 <li>
 Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Reviews findings from comment cards and guest satisfaction results with F&amp; B team and ensures appropriate corrective action is taken.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Empowers employees to provide excellent guest service.
 </li>
 <li>
 Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.
 </li>
 <li>
 Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
 </li>
 <li>
 Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
 </li>
 <li>
 Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
 </li>
 <li>
 Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
 </li>
 <li>
 Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
 </li>
 <li>
 Brings issues to the attention of Human Resources as necessary.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Coaches team by providing specific feedback to improve performance.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
 </li>
 <li>
 Order and purchase equipment and supplies.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Food & Beverage (Short-Term)

<div>Additional Information 
Job Number25167813 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists in leading the property&rsquo;s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Developing and Executing Food and Beverage Strategy and Goals
<ul><li>Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.</li></ul>
<ul><li>Develops a food and beverage operating strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li></ul>
<ul><li>Ensures integration of departmental goals in game plans.</li></ul> 
Leading Food and Beverage Teams
<ul><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</li></ul>
<ul><li>Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.</li></ul>
<ul><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service and operational needs are met.</li></ul>
<ul><li>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Utilizes employee feedback and an &ldquo;open door&rdquo; policy to identify and address employee problems or concerns in a timely manner.</li></ul>
<ul><li>Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.</li></ul>
<ul><li>Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.</li></ul>
<ul><li>Order and purchase equipment and supplies.</li></ul> 
Maximizing Food and Beverage Revenue
<ul><li>Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</li></ul>
<ul><li>Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.</li></ul>
<ul><li>Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Strives to improve service performance.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li></ul>
<ul><li>Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.</li></ul>
<ul><li>Communicates and executes departmental and property emergency procedures.</li></ul>
<ul><li>Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li></ul>
<ul><li>Ensures new hires participate in the department&rsquo;s orientation program and receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

AsstDir-Food & Beverage

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