director of food and beverage services

Hilton

<div>
 A Food and Beverage Director is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As a Food and Beverage Director, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Director will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Manage all Food and Beverage Outlet operations
  </li>
  <li>
   Maintain exceptional levels of customer service
  </li>
  <li>
   Ensure compliance of brand standards
  </li>
  <li>
   Recruit, manage, train and develop the Food and Beverage team
  </li>
  <li>
   Manage guest queries in a timely and efficient manner
  </li>
  <li>
   Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
  </li>
  <li>
   Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  </li>
  <li>
   Develop menus with other members of Food and Beverage team
  </li>
  <li>
   Accountable for monthly stock takes
  </li>
  <li>
   Incentivise team members to maximize sales and revenue
  </li>
  <li>
   Carry out annual and mid-year appraisals with Managers under your responsibility
  </li>
  <li>
   Evaluate guest satisfaction levels with a focus on continuous improvement
  </li>
  <li>
   Ensure communication meetings are conducted and post-meeting minutes generated
  </li>
  <li>
   Be environmentally aware
  </li>
  <li>
   Assist other departments wherever necessary and maintain good working relationships
  </li>
  <li>
   Comply with hotel security, fire regulations and all health and safety legislation
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 A Food and Beverage Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   Management and/or supervisory Food and Beverage experience
  </li>
  <li>
   Able to meet financial targets
  </li>
  <li>
   Ability to comply with all Food and Beverage brand standards
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   Excellent grooming standards
  </li>
  <li>
   Willingness to develop team members and self
  </li>
  <li>
   Flexibility to respond to a range of different work situations
  </li>
  <li>
   Ability to work on your own or in teams
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 <br/>
 <br/>
 <ul>
  <li>
   Degree in relevant area
  </li>
  <li>
   Passion for delivering exceptional levels of guest service
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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  Work Locations
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 </strong>
 Hilton Kuwait Resort
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 <strong>
  Schedule
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 </strong>
 Full-time
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 <strong>
  Brand
  <br/>
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 </strong>
 Hilton Hotels &amp; Resorts
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 <strong>
  Job
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  <br/>
 </strong>
 Food and Beverage
</div>


Food and Beverage Director

MRK Hotel Collection

<p><b>JOB TITLE:</b> Director of Food and Beverage</p><p><b>DEPARTMENT: </b> Food &amp; Beverage</p><p><b>SUPERVISOR:</b> General Manager</p><p><b>JOB SUMMARY:</b></p><p>Manages the functional areas of the hotel&rsquo;s food and beverage outlets to include the restaurant, bar/lounge, in-room dining, mini bar, catering/events, and kitchen operations. Ensures the highest level of guest satisfaction and associate satisfaction, while maximizing hotel profitability.</p><p><b>RESPONSIBILITIES:</b></p><ul><li>Supervision of Food and Beverage personnel and produce weekly schedule of department associates. Always provide support to staff by assisting is set up, service, and clean up. This position is highly visible in the hotel food and beverage outlets.</li><li>Coordinate the purchase of operating supplies, equipment, food and beverage, and retail products. Closely monitor inventory controls of supplies and maintain required pars of all supplies and goods sold.</li><li>Obtain competitive quotations for hotel requirements and ensure the best product is sourced and purchased.</li><li>Assist with selection, training, counseling, and motivating hourly associates. Conduct performance reviews for all F&amp;B associates.</li><li>Monitor and maintain the expenses and payroll budgets for the Food and Beverage department.</li><li>Assist the hotel management and sales teams with the implementation and execution of revenue programs, upsell initiatives, and industry trade shows in order to maximize the revenue potential of all the hotel outlets.</li><li>Management of in-room Private Bar as it relates to the procurement, purchasing, pricing, promotion, and inventory controls of Food &amp; Beverage and Retail offerings.</li><li>Ensure food and beverage offerings meet presentation and quality standards.</li><li>Check the quality of deliveries of fresh foods and bake goods. Check delivery quantities and pricing compared to purchase orders.</li><li>Ensure new products, menus, and procedures are executed through proper rollout and follow up.</li><li>Review group housing, billing, and event details and prepare group requirements as needed. Relay information to appropriate personnel.</li><li>Ensure associates follow proper cash control and credit card procedures.</li><li>Total receipts and balance against sales, deposits receipts, and ensure service area and product storage/ displays are closed down and secure at the end of the day.</li><li>Ensure associates follow proper food handling procedures and alcohol controls. Responsible for training and maintaining company/local certifications. Responsible for all county and state health department and alcohol compliance.</li><li>Increase level of guest satisfaction by improving product and services through procedure and employee development.</li><li>Ensure associate appearance and grooming standards, as well as, attitude of attentiveness, anticipation of guests needs, and professionalism.</li><li>Ensure proper delivery of guest special requests, amenities, and service recovery follow up.</li><li>Operate all aspects of Food &amp; Beverage and Retail computer systems, including full PMS and POS functionality, software maintenance, report generation and analysis, configuration changes, and music / TV platforms.</li><li>Meet with and solicit comments from guests on a regular basis to determine their level and satisfaction with all guest services, product offerings, and facilities.</li><li>Participate in community activities, associate functions, and guest events.</li><li>Ensure effective departmental communication and information systems through logs, departments meetings, and hotel meetings. Conduct regularly scheduled meetings of F&amp;B associates.</li></ul><ul><li>Maintain an organized and comprehensive filing system with documentation of purchases, vouchers / adjustments, schedules / labor controls, forecasts, reports, and tracking logs.</li><li>Communicate with the General Manager daily. Inform General Manager of any problems with guests and with progress of assigned projects.</li><li>Responsible for knowing hotel and emergency procedures. Train associates to act accordingly in the event of an emergency or accident at the hotel.</li><li>Perform &ldquo;Manager on Duty&rdquo; responsibilities as required.</li><li>Carry out any reasonable request by Management or Ownership that you are capable of performing.</li><li>Required to work based on business demand to include nights, weekends, and holidays.</li></ul><p>Job Type: Full-time</p><p>Pay: $63,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Food provided</li><li>Paid time off</li><li>Paid training</li></ul><p>Experience:</p><ul><li>Restaurant management: 2 years (Required)</li></ul><p>Location:</p><ul><li>Charlotte, NC 28226 (Preferred)</li></ul><p>Shift availability:</p><ul><li>Night Shift (Required)</li></ul><p>Ability to Commute:</p><ul><li>Charlotte, NC 28226 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Charlotte, NC 28226: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Director of Food and Beverage

Salamander Washington DC

<div>
 <p>
  We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.
 </p>
 <p>
  All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.
 </p>
 <p>
  We specialize in the management of Four- and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.
 </p>
 <p>
  <strong>
   POSITION SUMMARY
  </strong>
 </p>
 <p>
  The Director of Food &amp; Beverage is responsible for the overall leadership, strategy, and execution of all food and beverage operations in a luxury, unionized hotel environment. This role ensures exceptional guest experiences, strong financial performance, and effective labor relations.
 </p>
 <p>
  <strong>
   RELATIONSHIPS
  </strong>
 </p>
 <ul>
  <li>
   Reports directly to the Hotel Manager.
  </li>
  <li>
   Interacts closely with other Executive Committee members and Department Heads.
  </li>
  <li>
   Provides back up and support for all inter-related functions
  </li>
  <li>
   Coordinates functions and activities with other Department Heads.
  </li>
  <li>
   Supervises all Food &amp; Beverage employees on duty.
  </li>
 </ul>
 <p>
  <strong>
   DUTIES AND RESPONSIBILITIES
  </strong>
 </p>
 <ul>
  <li>
   Analyzes Food &amp; beverage operation from the standpoint of operating costs, increasing sales, efficiency, merchandising principles, work simplification and sanitation, making specific corrections and recommendations necessary for optimum performance, maintains payroll control.
  </li>
  <li>
   Follows up programs and policies to ensure compliance with prescribed methods and standards.
  </li>
  <li>
   Drive revenue growth while maintaining service excellence.
  </li>
  <li>
   Lead, mentor, and develop F&amp;B leadership and hourly team
  </li>
  <li>
   Partner with Executive Chef on menu development and quality control.
  </li>
  <li>
   Establish and maintain Forbes luxury service standards.
  </li>
  <li>
   Provides functional assistance and direction to Food &amp; Beverage Department Heads in all matters pertaining to Food and Beverage operations and issues instructions as the need arises.
  </li>
  <li>
   Supervises and coordinates all menu making, pricing, food presentation, sanitation, food promotion, and employee scheduling, ensures quality preparation and service at all times.
  </li>
  <li>
   Coordinates with Purchasing Agent to ensure that all the purchases conform to Food &amp; Beverage Department specifications and quality. Approves and signs all Food &amp; Beverage Department purchase orders.
  </li>
  <li>
   Directs weekly Food &amp; Beverage Department meetings covering all necessary subjects pertaining to the proper function of the department, including future banquets, operational problems, possible changes in procedures, new management policies, etc.
  </li>
  <li>
   Maintains an up-to-date standard recipe file showing a complete cost breakdown and preparation for all items on the menus, as well as specialty items which would be considered for future use.
  </li>
  <li>
   Develops or approves job descriptions for all positions in the Food &amp; Beverage Department in order to orient new employees properly.
  </li>
  <li>
   Engages and releases Food &amp; Beverage Staff, in conjunction with the Director of Human Resources and in line with company policy.
  </li>
  <li>
   Makes daily inspections of Food &amp; Beverage Departments including all restaurants, kitchens, storerooms, employees' cafeteria, and other areas pertaining to Food &amp; Beverage.
  </li>
  <li>
   Develops new ideas in conjunction with the department heads, which will increase sales, reduce costs, or increase the productivity of the Food &amp; Beverage operation.
  </li>
  <li>
   Reports directly to the Hotel Manager for assignments and instructions, while coordinating functions and activities with other Department Heads.
  </li>
 </ul>
 <p>
  <strong>
   QUALIFICATIONS
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in hospitality management or related field preferred.
  </li>
  <li>
   5+ years of senior F&amp;B leadership experience in a luxury hotel
  </li>
  <li>
   Proven experience in a unionized environment.
  </li>
  <li>
   Strong financial acumen and leadership skills.
  </li>
  <li>
   Ability to understand payroll, Food &amp; Beverage P&amp;L and other related costs.
  </li>
  <li>
   Ability to use Word &amp; Excel Spread Sheets for basic inputting of Spread Sheets.
  </li>
  <li>
   Ability to communicate with guests, co-workers and management to their understanding.
  </li>
  <li>
   Ability to compute basic mathematical calculations.
  </li>
  <li>
   Ability to perform job functions with attention to detail, speed and accuracy.
  </li>
  <li>
   Ability to prioritize, organize, delegate work and follow through.
  </li>
  <li>
   Ability to be a clear thinker, remains calm and resolves problems using sound judgement.
  </li>
  <li>
   Ability to work under pressure of meeting production schedules and timeline for guests and fellow workers.
  </li>
  <li>
   Ability to supervise, train, and direct employees, giving correction when needed.
  </li>
  <li>
   Ability to perform job functions with minimal supervision.
  </li>
  <li>
   Ability to work cohesively with co-workers as part of a team.
  </li>
  <li>
   Ability to motivate staff and maintain a cohesive team.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
  </em>
 </p>
</div>


Director of Food & Beverage

SkyBridge Luxury & Associates

<div>
 <p>
  SkyBridge Luxury &amp; Associates is partnering with an exclusive destination mountain resort and private club in Wyoming to identify a
  <strong>
   Director of Outlets
  </strong>
  who will elevate the food and beverage experience across a highly curated, ultra-luxury environment. This intimate property features
  <strong>
   38 guest rooms, several hundred members, and a collection of private residences
  </strong>
  , offering a rare opportunity to lead within a deeply personalized and experience-driven setting.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a
  <strong>
   dynamic, creative F&amp;B leader
  </strong>
  who thrives in boutique, high-touch environments and understands how to
  <strong>
   translate place into experience
  </strong>
  . This role is not just about operations, it is about
  <strong>
   vision, activation, and storytelling through food, beverage, and service.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  &bull; Oversee all
  <strong>
   food and beverage outlets
  </strong>
  , including banquets, ensuring exceptional quality, consistency, and guest satisfaction
 </p>
 <p>
  &bull; Develop and execute
  <strong>
   innovative programming and activations
  </strong>
  that engage both members and resort guests
 </p>
 <p>
  &bull; Create
  <strong>
   seasonally inspired, location-driven experiences
  </strong>
  that reflect the mountain lifestyle and community
 </p>
 <p>
  &bull; Lead, mentor, and inspire a
  <strong>
   high-performing, service-driven team
  </strong>
 </p>
 <p>
  &bull; Collaborate cross-functionally with leadership to align F&amp;B with overall
  <strong>
   brand and experiential strategy
  </strong>
 </p>
 <p>
  &bull; Maintain strong financial oversight including
  <strong>
   budgeting, forecasting, and cost controls
  </strong>
 </p>
 <p>
  &bull; Cultivate a culture of
  <strong>
   warm, intuitive, anticipatory service
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ideal Candidate Profile
  </strong>
 </p>
 <p>
  &bull; Proven experience as a
  <strong>
   Director of Outlets, F&amp;B Director, or senior F&amp;B leader
  </strong>
  in luxury hospitality
 </p>
 <p>
  &bull;
  <strong>
   Mountain resort experience strongly preferred
  </strong>
 </p>
 <p>
  &bull; A creative mindset with a track record of
  <strong>
   developing unique, revenue-driving activations and events
  </strong>
 </p>
 <p>
  &bull; Strong operational acumen paired with
  <strong>
   visionary thinking
  </strong>
 </p>
 <p>
  &bull; Passion for
  <strong>
   hospitality, storytelling, and community-building
  </strong>
 </p>
 <p>
  &bull; Comfortable operating in an
  <strong>
   intimate, relationship-driven environment
  </strong>
  with high expectations
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a rare opportunity to step into a
  <strong>
   highly curated, design-forward mountain property
  </strong>
  where you can
  <strong>
   shape the F&amp;B identity
  </strong>
  and create experiences that guests and members talk about long after they leave. The right leader will bring both
  <strong>
   precision and imagination
  </strong>
  , balancing operational excellence with unforgettable moments.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you&rsquo;re ready to build something exceptional in one of the most naturally stunning settings in the country, this is your role.
 </p>
 <p>
 </p>
</div>


Director of Food And Beverage

Stonebridge Companies

<div><div>City, State:</div>
Atlanta, Georgia<div></div><div><div><br>
Title: JW Marriott Director of Food &amp; Beverage</div></div><div><div>
Location: <i>Atlanta, GA</i></div></div><div><div>
FLSA: <i>Exempt</i></div></div><div><div>
Status: <i>Full-time</i></div></div><div><div>
Reports to: General Manager</div></div><div><div>
Supervises: Food &amp; Beverage Department</div></div><div></div><div><div><br>
Pay Range: <i>120,000 - 130,000 Annually</i></div></div><div></div><div><div><div>
Job Summary: The Director of Food &amp; Beverage is responsible for supervising and controlling the operations of the restaurant and bar outlets, ensuring compliance with hotel standards and budgetary guidelines. This role oversees staff management, financial performance, and service delivery to maximize guest satisfaction and profitability.</div></div><div></div><div><div><br>
Essential Functions and Duties:</div></div><div><ul><li><div>
Oversee daily operations of all food and beverage outlets, ensuring high-quality service and adherence to hotel standards.</div></li></ul></div><div><ul><li><div>
Manage and supervise the food and beverage team, including hiring, training, and performance evaluations.</div></li></ul></div><div><ul><li><div>
Ensure compliance with health, safety, and sanitation standards in all outlets.</div></li></ul></div><div><ul><li><div>
Develop and implement strategies to increase revenue, control costs, and maximize profitability.</div></li></ul></div><div><ul><li><div>
Collaborate with other departments to create and execute special events and promotions.</div></li></ul></div></div><div><div><ul><li><div>
Maintain strong vendor relationships to ensure the timely procurement of high-quality products.</div></li></ul></div><div><ul><li><div>
Oversee budgeting, forecasting, and financial performance of food and beverage operations.</div></li></ul></div><div><ul><li><div>
Monitor guest feedback and resolve any service-related issues promptly.</div></li></ul></div><div><ul><li><div>
Develop and update menus in collaboration with the culinary team to meet guest expectations and brand standards.</div></li></ul></div><div><ul><li><div>
Ensure all food and beverage operations meet or exceed established performance benchmarks.</div></li></ul></div><div><ul><li><div>
Conduct regular inspections of dining areas, bars, and kitchens to ensure cleanliness and efficiency.</div></li></ul></div><div></div><div><div><i>
Reasonable </i><i>accommodations</i><i> may be made to enable qualified individuals with disabilities to perform the essential duties.</i></div></div><div></div><div><div>
Required Experience, Education, and Skills:</div></div><div><ul><li><div>
Bachelor&rsquo;s degree in Hospitality Management, Culinary Arts, or a related field; or equivalent work experience.</div></li></ul></div><div><ul><li><div>
Minimum of 5 years of experience in food and beverage management, preferably in a hospitality or hotel environment.</div></li></ul></div><div><ul><li><div>
Strong leadership and team management skills, with experience in training and developing staff.</div></li></ul></div><div><ul><li><div>
Expertise in food safety, sanitation, and health regulations.</div></li></ul></div><div><ul><li><div>
Proven ability to manage budgets, control costs, and drive profitability.</div></li></ul></div><div><ul><li><div>
Excellent communication and interpersonal skills to interact with guests, staff, and vendors.</div></li></ul></div><div><ul><li><div>
Ability to handle high-pressure situations and resolve conflicts efficiently.</div></li></ul></div><div><ul><li><div>
Proficiency in using point-of-sale (POS) systems, inventory management software, and Microsoft Office.</div></li></ul></div><div></div><div><div>
Work Environment:</div></div><div><ul><li><div>
Primarily an indoor environment, including office, restaurant, and kitchen settings.</div></li></ul></div></div><div><div><ul><li><div>
Frequent standing and walking required during service hours, with occasional sitting during administrative tasks.</div></li></ul></div><div><ul><li><div>
Exposure to kitchen and restaurant equipment, including cleaning chemicals.</div></li></ul></div><div><ul><li><div>
Must be able to lift and carry up to 25 lbs.</div></li></ul></div><div><ul><li><div>
Flexibility to work evenings, weekends, and holidays as required by business operations.</div></li></ul></div><div></div><div><div>
Other Duties:</div></div><div><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div></div></div><div></div><div>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.</div><div></div><div>
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.</div><div></div><div>
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:</div>
2026-03-12<div></div><div>
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div></div>

JW Marriott Director of Food & Beverage

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26027979<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Delta Hotels by Marriott Jeddah Al Salam, One Marriott Drive, Jeddah, Saudi Arabia, Saudi Arabia<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p><p><br>
</p><p>Functions as the strategic business leader of the property&rsquo;s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul><p><br>
</p><p><b>Skills and Knowledge</b></p>
<ul><li><b>Customer and Personal Service</b> - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li></ul>
<ul><li><b>Management of Financial Resources</b> - Determining how money will be spent to get the work done, and accounting for these expenditures.</li></ul>
<ul><li><b>Administration and Management -</b> Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.</li></ul>
<ul><li><b>Applied Business Knowledge</b> - Understanding market dynamics, enterprise level objectives and important aspects of the company&rsquo;s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.</li></ul>
<ul><li><b>Management of Material Resources</b> - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Developing and Maintaining Food and Beverage/Culinary Goals</b></p>
<ul><li>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</li></ul>
<ul><li>Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</li></ul>
<ul><li>Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.</li></ul>
<ul><li>Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department&rsquo;s financial performance.</li></ul>
<ul><li>Establishes challenging, realistic and obtainable goals to guide operation and performance.</li></ul>
<ul><li>Strives to improve service performance.</li></ul><p><br>
</p><p><b>Developing and Maintaining Budgets</b></p>
<ul><li>Develops and manages Food and Beverage budget.</li></ul>
<ul><li>Monitors the department&rsquo;s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</li></ul>
<ul><li>Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.</li></ul>
<ul><li>Focuses on maintaining profit margins without compromising guest or employee satisfaction.</li></ul><p><br>
</p><p><b>Leading Food and Beverage/Culinary Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li></ul>
<ul><li>Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.</li></ul>
<ul><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.</li></ul>
<ul><li>Develops a food and beverage operating strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Reviews findings from comment cards and guest satisfaction results with F&amp; B team and ensures appropriate corrective action is taken.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Empowers employees to provide excellent guest service.</li></ul>
<ul><li>Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</li></ul>
<ul><li>Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</li></ul>
<ul><li>Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</li></ul>
<ul><li>Brings issues to the attention of Human Resources as necessary.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Coaches team by providing specific feedback to improve performance.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.</li></ul>
<ul><li>Order and purchase equipment and supplies.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Multi-Property Director of Food & Beverage

<div><p>Food and Drinks Director</p><p>
A Food and Drinks Director is responsible for managing operations of all Food and Drinks outlets to deliver an excellent Guest experience while training staff and working within budgeted guidelines.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As a Food and Drinks Director, you are responsible for managing operations of all Food and Drinks outlets to deliver an excellent Guest experience. A Food and Drinks Director will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul><li>
Manage all Food and Drinks Outlet operations</li><li>
Maintain exceptional levels of customer service</li><li>
Ensure compliance of brand standards</li><li>
Recruit, manage, train and develop the Food and Drinks team</li><li>
Manage guest queries in a timely and efficient manner</li><li>
Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll</li><li>
Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>
Develop menus with other members of Food and Drinks team</li><li>
Accountable for monthly stock takes</li><li>
Incentivise team members to maximize sales and revenue</li><li>
Carry out annual and mid-year appraisals with Managers under your responsibility</li><li>
Evaluate guest satisfaction levels with a focus on continuous improvement</li><li>
Ensure communication meetings are conducted and post-meeting minutes generated</li><li>
Be environmentally aware</li><li>
Assist other departments wherever necessary and maintain good working relationships</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li></ul><p><b>
What are we looking for?</b><br>
</p><p>A Food and Drinks Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Management and/or supervisory Food and Drinks experience</li><li>
Able to meet financial targets</li><li>
Ability to comply with all Food and Beverage brand standards</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Willingness to develop team members and self</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work on your own or in teams</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Degree in relevant area</li><li>
Passion for delivering exceptional levels of guest service</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</p></div><p></p>

Food and Drinks Director

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