project manager

dir-group sales

director of spa

sales and events coordinator Jobs in oman

sales and events coordinator

area manager

director of group events

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25123697
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the leader of the property&rsquo;s group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property&rsquo;s sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 4 year college degree.
 </li>
 <li>
 Demonstrated skills in supervising a team.
 </li>
 <li>
 Group sales experience.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Functions as the leader of the property&rsquo;s group sales effort for properties with a significant number of events over 300 peak rooms.
 </li>
 <li>
 Solicits, books and develops local group business.
 </li>
 <li>
 Recommends booking goals for sales team members.
 </li>
 <li>
 Develops and manages group sales revenue and operation budgets, and provides forecasting reports.
 </li>
 <li>
 Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market.
 </li>
 <li>
 Assists with selling, implementation and follow-through of group sales promotions.
 </li>
 <li>
 Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 </li>
 <li>
 Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
 </li>
 <li>
 Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions.
 </li>
 <li>
 Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
 </li>
 <li>
 Manages the property's reactive and proactive group sales efforts.
 </li>
 <li>
 Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
 </li>
 <li>
 Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
 </li>
 <li>
 Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process.
 </li>
 <li>
 Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
 </li>
 <li>
 Performs other duties, as assigned, to meet business needs.
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative.
 </li>
 <li>
 Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ,maintain guest satisfaction.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
 </li>
 <li>
 Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 </li>
 <li>
 Develops a close working relationship with operations to execute strategies at the hotel level.
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
 <ul>
 <li>
 Manages and directs the on-property group sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective sales deployment strategies to grow market share.
 </li>
 <li>
 Works with the Director of Sales and Marketing to establish understanding of sales strategy and effective implementation of this strategy for the hotel.
 </li>
 <li>
 Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
 </li>
 <li>
 Creates effective structures, processes, jobs and performance management systems are in place.
 </li>
 <li>
 Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.
 </li>
 <li>
 Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
 </li>
 <li>
 Keeps an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.
 </li>
 <li>
 Supports tools and training resources to educate sales associates on winning catering solutions.
 </li>
 <li>
 Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.
 </li>
 <li>
 Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
 </li>
 <li>
 Transfers functional knowledge and develops group sales skills of other discipline managers.
 </li>
 <li>
 Shares responsibility for achieving group revenue goals, guest and associate satisfaction.
 </li>
 <li>
 Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property&rsquo;s sales objectives.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: cC+RRAEODr8A1+QfXGwekY6ccLr3CZ82d4HE+mfRo9n0eLZC2/72UkS+siDLQbKk99lfj4OVZ/WylHnZsJITa/RzeLpiwD06eiYdGCVabpGHxcpabcxX7UVL/FaQtHULyKYAwmEeotkAq8NHRHdAvJUIlsZnaI1jtuh4o6OdQl+gCajwhlxlcLf9izb3IkJKMck22DXwd2VRSN9G/Leu5Hk8</div>

Director of Group Events

Mandarin Oriental

<div>
 
 Director of Revenue Strategy
 
 
 
 Mandarin Oriental Muscat is looking for a
 
 Director of Revenue Strategy
 
 to join our
 
 Revenue
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 
 The Director of Revenue Strategy
 
 reports to the
 
 General Manager.
 
 
 
 
 As
 
 
 Director of Revenue Strategy,
 
 
 you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Develops the revenue strategy for the hotel in alignment with MOHG&rsquo;s brand philosophies.
 </li>
 <li>
 Manages team and inventory to maximize revenues at all times as well as guides the team to achieve goals.
 </li>
 <li>
 Prepares and organizes weekly Revenue Strategy Meetings.
 </li>
 <li>
 Maximizes occupancy levels and rate by reviewing and revising revenue strategies.
 </li>
 <li>
 Gathers and analyses statistics, yield information and all other relevant information to identify potential new business, markets and trends.
 </li>
 <li>
 Prepares three-month market segment outlook and maintains daily monitoring of actual versus forecast for plan achievement.
 </li>
 <li>
 Records and analyses all refused, lost, cancelled and waitlisted business for both guest rooms and Conference and Banquet meeting space.
 </li>
 <li>
 Ensures team members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, billing and processing contracts.
 </li>
 <li>
 Manages third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximize conversion ratios in order to achieve targets for the department.
 </li>
 <li>
 Assists the daily operations of reservations services team.
 </li>
 <li>
 Understands the overall market, including competitors&rsquo; strengths and weaknesses, economic trends, supply and demand and knows how to sell against them.
 </li>
 <li>
 Closes the best opportunities for the property based on market conditions and property needs.
 </li>
 <li>
 Monitors same day selling procedures to maximize room revenue and control property occupancy.
 </li>
 <li>
 Monitors pick up by segment and group ceilings.
 </li>
 <li>
 Assists in implementation and continual improvement of definite group forecasting process.
 </li>
 <li>
 Analyzes competitive sets, price positioning, seasonality, mix and displacement on a weekly basis.
 </li>
 <li>
 Maintains continual awareness of current and future competitors, for example but not limited to, product, published offers/pricing, renovation plans, inventory, etc.
 </li>
 <li>
 Provides strategic direction as it relates to pricing, inventory, channel management and distribution of all market segments following market and Comp set analysis.
 </li>
 <li>
 Leads efforts to coordinate these strategies between Corporate Revenue Management and on property Leadership and ensures they are implemented and modified as market conditions fluctuate.
 </li>
 <li>
 Works with Marketing Communications to develop the strategic proposition of Marketing offers, online and offline, as well as market/country and demand specific focus areas.
 </li>
 <li>
 With the Director of Commercial Strategy, evaluates effectiveness of property participation in channels and determines proper spend deployment in these segments and channels.
 </li>
 <li>
 From sales and third-party contracting perspective, responsible for hotel&rsquo;s positioning in the various distribution channels, information accuracy and competitor positioning, including but not limited to, conducting online shops.
 </li>
 <li>
 Has full understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concern to offer better business solution.
 </li>
 <li>
 Ensures that audited results meet the standards required in LQE, MOQA and Forbes.
 </li>
 <li>
 If part of an opening hotel, manages completion of critical path and ensure the team is on track for the pre-opening revenue management, distribution and reservations activites and timeline.
 </li>
 <li>
 Departmental Duties:
 </li>
 <li>
 Controls rooms inventory including allocation and reservations to areas of maximum yield and blackout dates, develop and conduct rooms-based marketing activities and track sales programs/promotions/advertising and provide feedback as necessary to relevant departments.
 </li>
 <li>
 Proactively manage inventory for the hotel to maximize revenue in all areas. Depending on the needs of each hotel, this includes room inventory and function space or Spa if applicable.
 </li>
 <li>
 Ensure a consistent and rational hotel pricing and yield strategy across all channels and all segments according to the MOHG pricing philosophy.
 </li>
 <li>
 Accurately prepare Monthly and Weekly Forecasts (Day by Day) for all transient segments, group (based on feedback from Sales/Conference Services) and other business units if required, i.e. function space. Participate in the preparations of the transient and group rooms budgets, with the input of sales and contribute to the development of the transient and group portion of the hotel's marketing plan.
 </li>
 <li>
 Participate in the preparations of the transient and group rooms budgets, with the input of sales and contribute to the development of the transient and group portion of the hotel's marketing plan.
 </li>
 <li>
 Oversees the annual pricing process for transient, group and catering rooms, function space and other areas as required.
 </li>
 <li>
 Proactively provide data to the team for the purpose of analyzing and evaluating specific business segments, specific accounts, market segment mix (Group vs. Transient and its sub-segments), room type demand, channel production and geographical mix, recognizing trends and patterns.
 </li>
 <li>
 Proactively analyzes and communicates business trends, market share and booking pace in comparison to the market or comp set, Last month, Last Year, Forecast and Budget.
 </li>
 <li>
 Continually analyze transient demand and booking patterns and recognize trends and their relevance to one another and provide pricing, inventory and selling strategy recommendations.
 </li>
 <li>
 Assists in ensuring that DOC strategically targets accounts to grow business and joins monthly account reviews with DOC and the Sales Team and when possible daily group lead meetings.
 </li>
 <li>
 Work with the Sales Department and define booking terms, conditions and allotments for all transient segments.
 </li>
 <li>
 Communicates when key events or holiday periods are being held in the destination and surrounding areas that impact demand. Devises and implements event specific strategies.
 </li>
 <li>
 Provides targeted and timely communication of results, achievements, and challenges to the stakeholders.
 </li>
 <li>
 Evaluate Daily, Weekly and Monthly Market Share reports to understand trends and opportunities vs. competitive set and the market as a whole and ensure targeted relative RevPar positioning is achieved.
 </li>
 <li>
 Performs or ensures execution of all daily, weekly, monthly, and yearly revenue management tasks according to MOHG guidelines.
 </li>
 <li>
 Establishes and maintains effective and rational pricing strategies for all inventories and market segments in all MOHG approved distributions channels.
 </li>
 <li>
 Train revenue and reservations service team members on key areas of revenue and yield management including rooms, restaurant reservations and spa reservations.
 </li>
 <li>
 Coach Sales &amp; Marketing colleagues on hotel&rsquo;s selling strategies.
 </li>
 <li>
 Effectively use systems to determine, implement, manage and control accurate and agreed upon selling strategies.
 </li>
 <li>
 Train and develop the Reservations Manager and team to adhere to Operations Standards and Revenue Management strategies.
 </li>
 <li>
 As applicable, train, manage and develop other direct reports to ensure successful execution of revenue maximization efforts.
 </li>
 <li>
 Ensure that the hotel and MOHG brand image is mathematically integrated into revenue management decisions (i.e.: Lost-it rates cannot dilute brand image).
 </li>
 <li>
 Provide input into the different booking lead times of market segments to facilitate future control.
 </li>
 <li>
 Monitor and control the hotel's inventory daily by setting restrictions on the number of rooms that can be sold in each market segment.
 </li>
 <li>
 Complete forecasts (3 day, 10 day, 30 day and 90 day).
 </li>
 <li>
 Update booking curve and history spreadsheets daily.
 </li>
 <li>
 Prepares month end reports for Executive Committee and General Manager.
 </li>
 <li>
 Participate in discussion to define rate scales, and ensure correct loading into system
 </li>
 <li>
 Work with the Sales department to ensure that contracts are logically and correctly loaded in distribution systems
 </li>
 <li>
 Predict future demand and proactively set controls for managing demand and maximizing revenues
 </li>
 <li>
 Prepares and/or reviews the Revenue strategy packet and reports prepared by the Revenue Manager/Asst. Manager and leads this meeting.
 </li>
 <li>
 Ensures accurate reservation system information in all Distribution Channels is upheld.
 </li>
 <li>
 Ensures that all reservation enquiries that come to the hotel via telephone, email or fax are processed in a timely and accurate manner to capture demand data for the hotel.
 </li>
 <li>
 Provide input in selection process of other booking avenues and contracts (ex: voice, third-party, web-sites, etc) to ensure required control mechanisms are available.
 </li>
 <li>
 Proactively study future bookings from representation and imposes appropriate controls to maximize revenues, and ensure that once configured, reservations maintains all systems with accurate representation of hotels.
 </li>
 <li>
 Determines function space free sale calendar and if applicable, manages Function Space and any other tasks involved as per MOHG standard.
 </li>
 <li>
 Ensure customer retention is appropriately included in rate qualifiers.
 </li>
 <li>
 Provide input as to proven cause and effect of relationship management activities, and ensure that relationships have appropriate terms and conditions.
 </li>
 <li>
 Identify future periods where packages might assist in stimulating demand or should be restricted, or wh) ere promotions are warranted.
 </li>
 <li>
 Provide input into market perception based on shifting trends on future demand.
 </li>
 <li>
 Participate in advertising campaign by ensuring that all information is in the reservations systems, agree possible impact on demand with marketing before campaign is finalized, and ensures room inventory controls are appropriate prior to launch.
 </li>
 <li>
 Overall responsible for accurate room-night and revenue forecasting, with input from Sales for Group forecasts.
 </li>
 <li>
 Monitor and respond to client (travel agent, travelers, etc.) concerns related to the processes for reserving the accommodations.
 </li>
 <li>
 Ensures all requests are handled by the team in time frame set by the company.
 </li>
 <li>
 Ensure colleagues have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties.
 </li>
 <li>
 Customer Focus:
 </li>
 <li>
 Supports customer loyalty and property&rsquo;s brand standards by delivering service excellence throughout each customer experience.
 </li>
 <li>
 Services our customers in order to grow market share.
 </li>
 <li>
 Build strong relationships with customers, guests and colleagues in order to gain full understanding of their needs and work to serve them effectively.
 </li>
 <li>
 Handles guest complaints and disputes.
 </li>
 <li>
 Colleague Relations:
 </li>
 <li>
 Develops, implements and maintains a departmental orientation program for colleagues to receive the appropriate new hire training to successfully perform their job
 </li>
 <li>
 Manages team performance through developments plans, monitoring progress on a monthly basis
 </li>
 <li>
 Utilizes all available on the job training tools for colleagues
 </li>
 <li>
 Ensures an excellent working relationship with all colleagues within hotel
 </li>
 <li>
 Administrative Duties:
 </li>
 <li>
 Prepares weekly and monthly forecasts
 </li>
 <li>
 Ensures that all booking systems are maintained to achieve optimal results, liaises with Marketing team to ensure content is up to date
 </li>
 <li>
 Completes and analyses month-end reports
 </li>
 <li>
 Completes and prepares the monthly GM comments together with Director of Commercial Strategy
 </li>
 <li>
 Maintains accurate records of room type selling and sets targets for the team
 </li>
 <li>
 Additional Duties:
 </li>
 <li>
 Conducts sites visits as required by hotel operation
 </li>
 <li>
 Participates in client entertainment with Sales Department as required
 
 
 </li>
 </ul>
 
 As Director Of Revenue Management, We Expect From You
 
 
 
 <ul>
 <li>
 Master&rsquo;s or bachelor&rsquo;s degree in business administration, revenue, or a related field.
 </li>
 <li>
 Minimum of 10 years of progressive experience in revenue management within the hospitality industry, preferably with an international luxury hotel chain.
 </li>
 <li>
 Proven track record of successful revenue optimization strategies.
 </li>
 <li>
 Proficiency in revenue management systems and a comprehensive understanding of key analytical and technology tools.
 </li>
 <li>
 Strong analytical skills with the ability to interpret data and trends effectively, and to solve problems using data to draw conclusions.
 </li>
 <li>
 Good communication skills in English, both written and verbal.
 </li>
 <li>
 Excellent collaboration skills especially in cross-functional environments.
 </li>
 <li>
 In-depth knowledge of market trends, competitor actions, and industry best practices.
 </li>
 <li>
 Possess commercial acumen, effective time management, and professional presentation skills.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>
 <div id='job-id'>Job Id: N3ae2O0CdNISU9XBN0TT166Y3xJg5V8AVKVibBGJZPPYQ3+gKEcknoSI0pyLdblEvp1G2VNJ34PWgCzHNtIlW8y5oWP7oJ1lIilnAmKoE6UG5W67zz00Up650l5DhPZpHqIM2JWk6XBaWuPberql8No0MZQXI5imTRFsFF7pEI4JNKS5r+8Cgkl9spK+o8hOm3UUDKWTsNIdQdUngcBE4FzDCrSE</div>

Director of Revenue Strategy

IHG Hotels & Resorts

<div>
 The Commercial Director is responsible for driving revenue growth and profitability. This role involves creating and executing a comprehensive commercial strategy to meet and exceed budget targets across all revenue streams including Rooms, Conference &amp; Events, F&amp;B and Leisure. The Commercial Director will work closely with the General Manager, Finance, and various regional and brand teams to ensure optimal performance and market positioning. The Commercial Director will lead the Revenue Management team, Marketing &amp; PR team and Sales team.
 
 
 A little taste of your day-to-day:
 
 
 Every day is different, but you&rsquo;ll mostly be:
 
 
 <ul>
 <li>
 Revenue Management: Develop and implement strategies to achieve budgeted revenues, control costs, and optimize pricing and sales opportunities across all revenue streams.
 </li>
 <li>
 Financial Performance: Collaborate with the GM and Finance team to maximize profits in line with GOP targets, prepare departmental budgets, and drive financial performance through effective planning and forecasting.
 </li>
 <li>
 Market Strategy: Stay abreast of market trends and adjust strategies accordingly. Ensure effective pricing and rate strategies to enhance market share and competitiveness.
 </li>
 <li>
 Stakeholder Relations: Build and maintain strong relationships with stakeholders, owners, hotel teams, GSOs, and other key contacts to drive commercial benefits and performance.
 </li>
 <li>
 Marketing and Sales: Support and coordinate with regional and hotel-level marketing teams to enhance visibility and performance. Participate in creating and executing sales plans, marketing campaigns, and special events.
 </li>
 <li>
 Team Leadership: Manage daily sales activities, ensure adequate staffing, provide coaching and feedback, and create a positive working environment to drive team performance and revenue goals.
 </li>
 <li>
 Travel: Represent the hotel at trade shows and market events, and travel as needed to promote the hotel and develop new business opportunities.
 </li>
 <li>
 Accountability: This role is a senior leadership position overseeing Revenue management, Sales and Marketing activities in a luxury hotel with a mixed hotel and residential component in a high-volume market.
 
 
 </li>
 </ul>
 What We need from you:
 
 
 <ul>
 <li>
 Experience: Proven track record in a senior commercial or sales role within the luxury hotel sector, with experience managing a team and multiple revenue streams.
 </li>
 <li>
 Skills: Strong financial acumen, strategic thinking, and proficiency in revenue management and sales. Excellent leadership, communication, and interpersonal skills.
 </li>
 <li>
 Education: Degree in Business, Hospitality Management, or a related field preferred
 
 
 </li>
 </ul>
 What you can expect from us:
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>
 <div id='job-id'>Job Id: MCskKTICUsB3VcAwIzvrTlks6MKQB31L73IDmdP6HCcP0ZXiA4cSdu7iTBodC0vZB35RSHtyEknqIJhEzD9Um7E7ar3ovryXU9Sc0kNuXVy/N5s0wv14RDPfs/2G4Tk9JRVnQnHONu22rnRY</div>

Commercial Director

Mandarin Oriental Hotel Group

<div>Income Auditor

Mandarin Oriental Muscat is looking for an Income Auditor to join our Finance team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

About the job
<ul>
<li>Responsible for the accounting of all daily income of the hotel and to ensure that the monthly revenue is completed and posted to the accounting system on the first day of each month.</li>
<li>Prepare and distribute the accurate Daily Revenue Report to management on a timely basis.</li>
<li>Verify, monitor and review all hotel revenue reports and night audit reports.</li>
<li>Ensuring that daily revenues and settlements are balanced/reconciled in PMS, POS and other hotel systems.</li>
<li>Verify the balance of all interface postings to ensure all revenues have been posted.</li>
<li>Verify and reconcile all revenue centers as reported in the income journal daily.</li>
<li>Ensure all Rooms, F&amp;B, and Spa statistics are reported correctly.</li>
<li>Ensure correct SUN account mapping for all revenues and statistics transaction codes in Datavision.</li>
<li>Review of any changes to room rate codes daily via Rate Discrepancy and Variance Reports.</li>
<li>Verify reason and applicable supporting documents for any rooms sold at below 50% of Best Available Rate (BAR).</li>
<li>Review rates charged to all walk-in guests with applicable supporting documents.</li>
<li>Review of No-Show Report and to ensure that all &ldquo;chargeable&rdquo; No Shows have been charged.</li>
<li>Ensure that all rebates, allowances and discounts given to guests are properly authorized and approved in accordance with hotel policies and procedures. Any deviations from hotel policies and procedures must be reported outright to the Director of Finance or his designate.</li>
<li>Review paid-out transactions for completeness and authorization.</li>
<li>Ensure all miscellaneous, negative postings, and house charges are approved and complete with adequate explanations.</li>
<li>Calculate and update the foreign exchange rates for applicable currencies in the PMS system then inform the Front Desk on the approved/new Currency Rates to update the rates display board.</li>
<li>Ensure that all complimentary rooms are supported with duly approved complimentary request form and prior approval by the General Manager or his designate.</li>
<li>Review housekeeping discrepancy and room reconciliation reports.</li>
<li>Review physical room check performed by security &amp; hotel duty manager.</li>
<li>Ensure that banquet revenue postings are correct by reconciling the banquet daily event list report which is provided by the Catering &amp; Events team on a daily basis. Account all daily Banquet Events Order (BEO) and check the completeness of charges made to the guest as agreed in the BEO. Follow-up on errors and discrepancies.</li>
<li>Review F&amp;B voids to verify authorization and adequate back up information.</li>
<li>Verify all F&amp;B negative postings, discounts, and house charges (Entertainment Check, Officer Check, Complimentary Check) for proper approval and adequate supporting documents.</li>
<li>To ensure complimentary &amp; entertainment checks are properly accounted for and name of guest and purpose of entertainment/complimentary are indicated.</li>
<li>Review &ldquo;Open Key&rdquo; sales for completeness and authorization.</li>
<li>Ensure that credit card terminal settlements were reconciled with credit card transactions posted in the system.</li>
<li>Handle credit card reconciliation discrepancies in a timely manner.</li>
<li>Handle promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance&rsquo;s approval or his designate.</li>
<li>Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.</li>
<li>Ensure issuance of complimentary local gift certificates and global gift cards are properly accounted for and its utilizations are administered accurately.</li>
<li>Verify redeemed gift cards against Givex slips and Gift Card City Ledger/House Account.</li>
<li>Conduct monthly inventory of global gift cards and submit the report to Corporate Office.</li>
<li>Review the daily General Cashier Report (GCR). Verify amount banked against total receipts</li>
<li>Ensure that all clearance accounts were cleared/zeroed out every month end.</li>
<li>Ensure that the subsidiary ledgers (i.e. Guest Ledger, AR Account/City Ledger, Advance Deposit) were reconciled with the General Ledger balances every month end. Any variance must have proper explanation.</li>
<li>Prepare month-end reconciliation for all related General Ledger and revenue balances.</li>
<li>Conduct monthly spot checks in the operations such as but not limited to verification of menu price against POS, verification in outlets that checks have been opened for all occupied tables, and review of issued Emergency Kits as to completeness.</li>
<li>Assist the General Cashier in performing surprise cash float counts.</li>
<li>Monitor the issuances of accountable forms such as but not limited to Official Receipts, Manual Guest Checks, Complimentary Forms, etc.</li>
<li>Review the Audit Logging from Infogenesis and Audit Log from SpaSoft for completeness and authorization of system changes made to menu items.</li>
<li>Report audit findings for the deviations/ discrepancies noted.</li>
<li>Ensure completeness of audit reports with relevant approval to be included in daily audit package.</li>
<li>Ensure full compliance with Control Self-Assessment Questionnaires (CSAQ) such as but not limited to Revenues, Cash Handling, Credit Control &amp; AR sections.</li></ul> 

Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div> <div id='job-id'>Job Id: YG+2/jf267ZHIteOxGFkJX6b8qu8IBvTQjdDKhEluUoxlZ0qAO7oscbPL2Yjy6y1gmpmxfKlV2f0JId6XLMl24ppwNeg7r2PkKjKDR9yT3eKSY35L7r9iNMDMJNmGH3n2TTNLm7Te+0gAdajH+l8xUh/ixCJsQiyVAxGRDrGpNbang==</div>

Income Auditor - Omani National

Amman Rotana

<div>
 
 Job Description
 
 
 
 
 Job Summary:
 
 
 
 As a Director of Housekeeping you are responsible for the operation of all Housekeeping functions in Guestrooms, offices and public areas, including corridors and stairwells whilst establishing standards of cleanliness and appropriate d&eacute;cor of these areas under his/her control and instigating working rules and practices to meet these standards and subsequently make periodic inspections of all areas to check on Housekeeping standards, and issues necessary orders to correct shortcomings.
 
 
 
 Skills
 
 
 
 
 General Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Manage, with the aid of the Assistant Director of Housekeeping, the supervision of all Housekeeping Supervisors, Housekeeping Attendants, Linen Attendants, Tailor, Cleaners and Order Takers and hence balance Employee working schedules to meet peak and slack period while remaining within Union and Labour Law requirements
 </li>
 <li>
 Hire and develop Employees whilst maintaining a close payroll control
 </li>
 <li>
 Maintain a close liaison and communication with Front Office and Revenue/Groups Departments to ascertain and meet anticipated Guest check-ins and outs, VIP arrivals and group bookings
 </li>
 <li>
 Communicate regularly with the Engineering Department to ensure smooth flow of repair work and adequate completion of daily maintenance tasks and preventive maintenance jobs to adhere to the local Government requirements
 </li>
 <li>
 Maintain an effective working relationship with the Laundry Department to ensure a smooth flow of Rooms linen, uniforms and Food &amp; Beverage linen that has been processed to the required standards of the Hotel
 </li>
 <li>
 Organise and manage linen inventories for Guest rooms and assist with Food &amp; Beverage linen inventories to ensure adequate inventory levels are maintained
 </li>
 <li>
 Maintain and manage the overall functions of the Linen Room and repair services to the established standards
 </li>
 <li>
 Maintain the inventory of Guestroom and cleaning supplies, ordering replacements when necessary, whilst keeping a strict control on expenses to ensure that they are within budgets that have been set
 
 
 </li>
 </ul>
 Apply Now
</div>
 <div id='job-id'>Job Id: gYFQ+Hiujhb8xlJc7PRI1xzrM/ZIw/kAwTUGaS0ouxiJK2jridrKL4q0tHKYWaDZ6f8/lWsTt/Y5fTR+q241KMLdceQ8+8NBsYSPTUHjGszP9Z+pwCJ3dbQWe2lzQvVPmXxXM3gEVvw=</div>

Director of Housekeeping

<div>
 
 The Sales Engineer - ESS is responsible for the business development and sales &amp; marketing functions across the G4S Oman ESS division. He will lead a team of technical sales professionals including design and estimation and will develop and execute a product/service based business plan for the Division which will directly link to the annual sales revenue and profitability objectives. In addition the role will be tasked to grow the ESS business in line with the aggressive Country targets of the Sales Director. He/she must deliver year on year growth and lead entry into new sectors and markets.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Plan, direct, manage and oversee all aspect of the sales function, developing persuasive sales collateral, value propositions and winning proposal templates
 </li>
 <li>
 Play a key role in ensuring compliance with the company's CRM sales management tool.
 </li>
 <li>
 Set the sales and marketing budget in coordination with the Sales Director and track and control sales and margin performance and keep it within a set budget.
 </li>
 <li>
 In coordination with the ESS Operations Directors, take ownership of high value opportunities and manage the successful submission of large value bids.
 </li>
 <li>
 Identify and report on business opportunities in target markets working with our global sector heads to deliver high value, turn key solutions.
 </li>
 <li>
 Set key performance measures for the ESS team for monitoring performance of the Division.
 </li>
 <li>
 Build market and competitor information and ensure that it is kept up to date and relevant.
 </li>
 <li>
 Represent the business at conferences, exhibitions, trade fairs and networking events.
 </li>
 <li>
 Develop key business partnership with partners, suppliers and clients and major integrated ESS bids.
 </li>
 <li>
 Develop short and long term business strategies for delivering the company's key objectives leveraging the ESS Division's unique service offerings.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Engineering degree/diploma holder in Electrical, Electronics, Computer Science or its equivalents.
 </li>
 <li>
 Minimum of 10 years sales experience; with last 5 years on managerial level.
 </li>
 <li>
 Demonstrable successful experience in a senior sales role managing both sales and marketing functions.
 </li>
 <li>
 Demonstrable managerial sales experience in Extra Low Voltage Security Systems.
 </li>
 <li>
 Possess comprehensive knowledge of Security Systems like CCTV, Access Control, Intercom, Gate Barrier, Intruder Alarm Systems, etc.
 </li>
 <li>
 Proven successful sales track record.
 </li>
 <li>
 Strong business and commercial acumen
 </li>
 </ul>
 
 
</div>
 <div id='job-id'>Job Id: z38dzNuX7yfVatJ3Amvq4g5cnnDINhLFX1EYlaJRl4XOIpPCH8z7bkQfXi72jKxjTBOkx9kitNzIcSH2EDMfqS4pYn6qZlOFjA==</div>

Sales Engineer

VOCO

<div>We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat&rsquo;s most dynamic waterfront destinations. As part of the global IHG Hotels &amp; Resorts family, voco&trade; is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we&rsquo;re preparing to open our doors soon &mdash; and we&rsquo;re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel&rsquo;s culture and guest experience from day one. Whether you&rsquo;re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

We are seeking a dynamic and results-driven Sales Executive to join our Sales &amp; Marketing team. The Sales Executive is responsible for identifying new business opportunities, maintaining relationships with existing clients, and promoting the company's products and services to meet and exceed sales targets. This role requires excellent communication skills, strong sales techniques, and a customer-focused attitude.

YOUR DAY-TO-DAY:
<ul>
<li>Identify, qualify, and secure business opportunities through proactive sales calls, client meetings, and networking.</li>
<li>Develop and maintain strong relationships with new and existing corporate clients, travel agents, event planners, and other business partners.</li>
<li>Promote the hotel&rsquo;s rooms, banquet/event spaces, and other services to meet client needs.</li>
<li>Conduct site inspections and presentations to potential clients and groups.</li>
<li>Prepare and send proposals, quotations, and contracts in accordance with company policies and rate guidelines.</li>
<li>Maintain accurate records of all sales activities, client interactions, and revenue generation using CRM or sales management systems.</li>
<li>Collaborate with the operations and reservations teams to ensure smooth execution of events and group bookings.</li>
<li>Participate in trade shows, sales missions, and promotional events to represent the brand and build market presence.</li>
<li>Meet or exceed monthly, quarterly, and annual sales targets as set by the Sales Manager or Director.</li>
<li>Keep up to date with market trends, competitor activities, and client needs to develop strategic sales plans.</li>
</ul>
WHAT WE NEED FROM YOU:
<ul>
<li>Bachelor&rsquo;s degree in Business, Marketing, Hospitality, or a related field.</li>
<li>Minimum 1&ndash;3 years of experience in sales, preferably in the hospitality, travel, or service industry.</li>
<li>Proven ability to achieve sales targets and build client relationships.</li>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Proficiency in Microsoft Office and familiarity with CRM systems (e.g., Salesforce, Opera Sales &amp; Catering).</li>
<li>Fluent in English; additional languages are an advantage.</li>
<li>Valid driver&rsquo;s license (if required for sales travel).</li>
<li>Flexibility to work outside normal business hours, including weekends, if necessary.</li>
</ul>
WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div> <div id='job-id'>Job Id: TENfc/+nIHwIi/AbS0Gt5MjYmgYlhAZSoe2Wwgn8KZ7tcUlqouashulrREPJQeJVWPBnqtMfwc1n00jOvkX+aX89GZ8z7IKlYbX1NfeWxYsIsBInbrBCzZ0W83AWmtyCA9Yh3tQ9obQ=</div>

Sales Executive

Explore 592+ Director of group events in oman this August. Find roles across top companies and apply now to boost your career.