director of hospitality

New York City FC

<div>
 
 JOB TITLE:
 
 Director, Guest Experience
 
 
 
 REPORTING TO:
 
 VP, Operations
 
 
 
 DEPARTMENT:
 
 Operations
 
 
 
 LOCATION:
 
 New York, NY / Flushing, NY (This role will initially follow a hybrid work arrangement. As operational needs evolve, the expectation is for the Director, Guest Experience to primarily work on-site at the stadium.)
 
 
 
 Position Overview
 
 
 
 The Director, Guest Experience will lead the development, implementation, and execution of the stadium's guest experience strategy, ensuring every visitor receives a welcoming and seamless experience. As a key member of the stadium team this individual will establish guest service standards, training programs and operating procedures, while overseeing ticket takers and guest service representatives. This role will outline the staffing models and hiring process for each event.
 
 
 The Director will collaborate closely with Event Operations, Security, Food &amp; Beverage, Premium Services and Ticketing teams to deliver world-class experiences across all event types including sports, concerts, festivals, and community programming.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Strategic &amp; Functional Responsibilities
 </li>
 <ul>
 <li>
 Develop and execute the guest experience vision in line with the Etihad Park overall Mission and Pillars.
 </li>
 <li>
 Develop training programs aimed to onboard and provide continuing education during the year.
 </li>
 <li>
 Establish KPIs and service standards aligned with overall objectives.
 </li>
 <li>
 Develop policies, procedures, and service protocols for venue operations.
 </li>
 <li>
 Complete ADACC Certification
 </li>
 </ul>
 <li>
 Leadership &amp; Collaboration Responsibilities
 </li>
 <ul>
 <li>
 Build, lead, and develop a high-performing Guest Experience team.
 </li>
 <li>
 Foster a culture of hospitality, accountability, inclusivity, and continuous improvement.
 </li>
 <li>
 Establish clear expectations, goals, and performance standards for team members.
 </li>
 <li>
 Develop staffing forecasts for each event in line with overall budgets.
 </li>
 <li>
 Establish secret shopper, service evaluation, and quality assurance programs.
 </li>
 <li>
 Lead post-event reviews and implement corrective actions to improve future performance.
 </li>
 </ul>
 <li>
 Decision-Making &amp; Accountability
 </li>
 <ul>
 <li>
 Recruit, hire, and onboard the Guest Experience part time staff
 </li>
 <li>
 Design and implement comprehensive guest experience training programs.
 </li>
 <li>
 Create onboarding materials, service standards manuals, and event-day training
 
 </li>
 </ul>
 </ul>
 
 Who You Are
 
 
 
 At New York FC, we are committed to upholding our core club values and our values guide how we show up and work together every day. If you share our values listed below, please consider NYCFC as a great place for you to work (and play):
 
 
 <ul>
 <li>
 Acts Honorably: listens and communicates respectfully, without judgement
 </li>
 <li>
 Engages Collaboratively: provides and seeks constructive feedback to and from peers, proactively sharing appreciation for quality contributions of others
 </li>
 <li>
 Champions Inclusion: celebrates the value of differences recognizing the value in the unique backgrounds and lived experiences of every team member
 </li>
 <li>
 Drives Forward: embraces new opportunities with curiosity and a focus on improvement and innovation
 </li>
 <li>
 Shows Heart: demonstrates passion for the Club and sport, operating as an NYCFC ambassador in encouraging and inspiring that passion in others
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 Bachelor's degree in Hospitality Management, Sports Management, Business Administration, Event Management, Tourism, Communications, or a related field required.
 </li>
 <li>
 6-8+ years of progressive experience in guest experience in hospitality or venue, sports, hospitality, or hotel operations.
 </li>
 <li>
 Demonstrated success developing and implementing guest experience strategies, service standards, training programs, and operational procedures that drive guest satisfaction and service excellence.
 </li>
 <li>
 Strong leadership, communication, and collaboration skills, with the ability to influence cross-functional teams and build a guest-centric culture.
 </li>
 <li>
 Comprehensive understanding of guest experience principles, hospitality best practices, and customer service excellence.
 </li>
 <li>
 Knowledge of stadium, arena, entertainment venue, convention center, or large-scale event operations.
 </li>
 <li>
 Understanding of ADA requirements, accessibility standards, and inclusive guest service practices.
 </li>
 <li>
 Experience utilizing guest feedback, performance metrics, and operational data to identify opportunities and improve the overall guest experience.
 </li>
 <li>
 Bilingual Spanish language skills are a plus but not required.
 
 
 </li>
 </ul>
 
 Additional Requirements
 
 
 
 <ul>
 <li>
 Applicant must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC
 </li>
 <li>
 Must be able to work games scheduled which may be at night and on weekends and holidays
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 This exempt position has an estimated annual base salary range of $110,000 - $115,000 and is not overtime eligible. Final compensation offer amounts are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications and software expertise. We welcome direct conversations with each candidate about compensation in all of our initial calls.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Excellent health, dental &amp; vision insurance, with options to fit you and your family&rsquo;s needs
 </li>
 <li>
 Comprehensive and competitive benefit programs, including maternal &amp; paternal leave
 </li>
 <li>
 Ancillary benefits: Commuter, gym membership, and Citi Bike discounts
 </li>
 <li>
 Your health is important! Our wellness strategy focuses on mental and physical wellbeing through in-office and virtual programs
 </li>
 <li>
 Four complementary tickets to every NYCFC home match
 </li>
 <li>
 Team outings, happy hours, and annual staff gatherings to celebrate our co-workers
 </li>
 <li>
 A dynamic, ambitious, and fun work environment
 
 
 </li>
 </ul>
 
 New York City Football Club Overview
 
 
 
 At New York City FC, we are on a mission to build this city into one of the soccer capitals of the world. The Club was announced as Major League Soccer&rsquo;s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. The Club has qualified for the Audi MLS Cup Playoffs nine times over the past 10 seasons, winning MLS Cup in 2021. Games are available to stream via an Apple TV subscription, providing every match of the MLS regular season, the Audi MLS Cup Playoffs, annual Leagues Cup tournament, the MLS All-Star Game, the Campeones Cup, and more all in one place and with no blackouts. New York City FC is building New York City&rsquo;s first-ever soccer-specific stadium, Etihad Park, which is set to open in 2027. For more information, please visit: www.newyorkcityfc.com.
 
 
 New York City FC is also one of 12 clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Shenzhen Peng City FC, Lommel SK, ESTAC Troyes, Palermo FC, Bahia, and Club Bol&iacute;var among its sister clubs.
 
 
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
 
 By clicking "Apply Now", you agree to the terms of the MLS Privacy Policy.
 
 
 https://www.mlssoccer.com/legal/privacy-policy
</div>

Director, Guest Experience

Qiddiya | القدية

<div>
 At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom. The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision. As these assets progress, we are seeking experienced professionals to help deliver them to the highest standards of design quality, guest experience and commercial performance.
 
 
 In this role, you will lead the creative architectural design agenda across the hospitality portfolio, defining design principles and shaping hotel concepts from development brief to endorsed design direction, while overseeing consultants and ensuring design integrity, technical compliance and performance are maintained through delivery.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead the architectural definition of hotel concepts from development brief to approved design direction, curating distinctive, emotive and commercially viable responses aligned with Qiddiya, district and Operator visions
 </li>
 <li>
 Articulate and position architectural design proposals to secure alignment and timely outcomes through key governance stages
 </li>
 <li>
 Define architectural design principles, typologies and performance benchmarks for each hotel tier, establishing consistent and validated design baselines across the portfolio
 </li>
 <li>
 Oversee consultant briefing and scope definition, validating architectural scope and specialist inputs to ensure alignment with development briefs, asset positioning, Operator requirements and governance approvals
 </li>
 <li>
 Oversee visualisation and design communication (including CGI strategy), ensuring concepts are clearly articulated and aligned with design narratives and stakeholder expectations
 </li>
 <li>
 Lead and govern architecture and specialist consultants, driving strategic approaches on appointment, scope and deliverables and overseeing performance, quality and creative alignment
 </li>
 <li>
 Provide functional governance to project-embedded design management teams, reviewing and endorsing architectural deliverables to ensure approved design intent is maintained through delivery
 </li>
 <li>
 Lead technical input to development briefs, shaping planning efficiency, gross-to-net ratios, spatial configuration and system integration for hospitality assets
 </li>
 <li>
 Drive integrated coordination across architecture, interiors, landscape and technical disciplines, resolving interfaces and ensuring cohesive design outcomes
 </li>
 <li>
 Lead structured review of design submissions across key milestones, providing clear feedback and endorsement to support design progression
 </li>
 <li>
 Provide creative and technical design oversight through design and construction, resolving interfaces and deviations to maintain design quality and intent
 </li>
 <li>
 Guide value engineering and design optimisation, balancing design intent, guest experience and asset performance
 </li>
 <li>
 Champion sustainability and climate-responsive design, embedding ESG and Vision 2030 priorities
 </li>
 <li>
 Mentor teams and drive continuous improvement of design processes, standards and best practices
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Architecture or related discipline
 
 
 </li>
 </ul>
 
 Professional Certifications
 
 
 
 <ul>
 <li>
 Professional membership or recognised certification preferred (e.g. RIBA, AIA, RICS or equivalent)
 
 
 </li>
 </ul>
 
 Years Of Experience
 
 
 
 <ul>
 <li>
 15+ years' experience in architectural design with a strong hospitality focus across luxury and mixed-tier projects
 
 
 </li>
 </ul>
 
 Skills &amp; Attributes Required
 
 
 
 <ul>
 <li>
 Strong architectural design literacy, judgement and technical review capability across all project stages
 </li>
 <li>
 Fluent understanding of hospitality planning (areas, efficiencies etc.) and building systems (structural, MEP integration etc.)
 </li>
 <li>
 Ability to manage consultants and influence design outcomes
 </li>
 <li>
 Commercial awareness of cost and programme impacts
 </li>
 <li>
 Strong stakeholder management skills, articulating design intent to secure alignment and drive decision-making
 </li>
 <li>
 Comfortable operating in fast-paced environments, managing ambiguity and shifting priorities
 </li>
 <li>
 Proficiency in design management and coordination tools (e.g. Revit, BIM, CDE platforms, Aconex, Autodesk Construction Cloud etc.)
 
 
 </li>
 </ul>
 
 Preferred Background &amp; Experience
 
 
 
 <ul>
 <li>
 Experience in a senior design leadership role (Design Director, Principal or similar) within a major architecture practice or developer environment
 </li>
 <li>
 Proven track record of managing architect and multi-disciplinary consultant environments across multiple projects
 </li>
 <li>
 Strong experience presenting architectural concepts to senior stakeholders and Operators
 </li>
 <li>
 Experience working with international hotel Operators and brand standards
 </li>
 <li>
 Experience in KSA / GCC or similar large-scale development environments preferred
 </li>
 </ul>
</div>

Director - Architecture - Hospitality - 20013111 HS8

Hilton

<div>
 
 Job Description
 
 
 
 
 Exceptional Hospitality Starts with You
 
 
 
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 
 Director of Engineering
 
 , you&rsquo;re not just overseeing physical building and systems maintenance and repairs &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 
 
 
 Responsibilities
 
 
 
 Here's what you'll do during a typical day:
 
 
 <ul>
 <li>
 Lead and develop a high-performing team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognise achievements to build a motivated and high-performing team
 </li>
 <li>
 Ensure safety and compliance: Oversee the maintenance of the physical building, mechanical systems, electrical systems, HVAC, and life safety systems, coordinate inspections, and uphold safety and compliance standards in line with national and local regulations
 </li>
 <li>
 Manage daily maintenance operations: Oversee maintenance activities, prioritize tasks, and verify completion through the property maintenance management system; ensure timely resolution of service requests, guest concerns, and emergencies
 </li>
 <li>
 Support property improvement projects: Assist in directing capital projects and property rehabilitations &ndash; including scheduling, budgeting, contractor bidding, and licensing/permitting &ndash; while ensuring regulatory compliance
 </li>
 <li>
 Lead energy efficiency initiatives: Develop and oversee property-wide energy conservation programs to reduce utility costs
 </li>
 <li>
 Drive engineering performance: Monitor departmental Key Performance Indicators (KPIs), including equipment upkeep, audit results, and team productivity and act as need to improve performance
 </li>
 <li>
 Support hotel-wide operational leadership: Collaborate with the broader hotel leadership team in overseeing evacuation procedures, duty manager coverage, and other safety protocols as needed
 </li>
 <li>
 Communication skills: Able to communicate, read and write Arabic language is an advantage
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What It Takes to Make the Stay
 
 
 
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 
 
 A passion for spreading the light and warmth of
 
 Hospitality
 
 . Acting with
 
 Integrity
 
 and always doing the right thing. Inspiring others through
 
 Leadership
 
 . A belief that
 
 Teamwork
 
 drives the best outcomes. A sense of
 
 Ownership
 
 and accountability. And a focus on the
 
 Now
 
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 
 
 
 About Us
 
 
 
 
 Join an Award-Winning Workplace Culture
 
 
 
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 
 
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 
 
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 
 
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
 
 
 
 About The Team
 
 
 
 
 How We&rsquo;ll Help You Thrive
 
 
 
 
 Benefits
 
 
 
 At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
 
 
 Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
 
 
 Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
 
 
 Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
 
 
 Mental health resources &ndash; Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
 
 
 <ul>
 <li>
 Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
 </li>
 </ul>
</div>

Director of Engineering - Hilton Salwa Beach Resort & Villas

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Director of Restaurants , you&rsquo;re not just leading operations across multiple hotel dining outlets &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Ensure seamless operations: Plan and direct all aspects of restaurant operations &ndash; including systems management, budgeting, forecasting, product quality, cost controls, and policy implementation &ndash; ensuring alignment with business goals and profitability targets
</li><li>Shape guest satisfaction strategies: Define and implement innovative guest service standards and initiatives, monitoring trends, gathering feedback, and driving solutions to enhance the guest experience
</li><li>Drive outlet performance: Provide leadership support to outlet managers to ensure high-quality standards are met across all food and beverage service areas, supporting daily operations and driving continuous improvements
</li><li>Maximize revenue opportunities: Develop and implement strategies to promote restaurant food, beverages, and services in alignment with food &amp; beverage marketing programs
</li><li>Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
</li><li>Ensure regulatory excellence: Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div>How We'll Help You Thrive
At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
<ul><li>Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
</li><li>Own a piece of Hilton &ndash; Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
</li><li>Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
</li><li>Personalized caregiving support &ndash; Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
</li><li>Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
</li><li>Mental health resources &ndash; Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
</li><li>Generous paid time off (PTO) &ndash; Recharge, relax, and take time for what matters most
</li><li>Health &amp; welfare benefits &ndash; From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
</li><li>Financial security for your future &ndash; Our retirement plans make it easier to save for what&rsquo;s next
</li></ul>*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Director of Restaurants - Signia by Hilton Indianapolis

Davidson Hospitality Group

<div>Property Description:
<div></div><div>
The Little Rock Marriott presents an exciting opportunity for job applicants seeking a fulfilling career in the hospitality industry. Located in the heart of downtown Little Rock, our hotel offers a prime location, exceptional amenities, and renowned guest service. As a team member, you will have the chance to work in a dynamic and welcoming environment, providing personalized service to our valued guests. With opportunities for career growth, ongoing training, and a supportive work culture, the Little Rock Marriott is the perfect place to elevate your hospitality career. Join our team of dedicated professionals and contribute to creating memorable experiences for our guests. Apply now and take the next step in your hospitality journey with the Little Rock Marriott! #LittleRockMarriott #HospitalityCareers #MarriottJobs #DowntownLittleRock #TeamMarriott</div> 
<div></div>
Overview:

re you a dynamic and results-driven hospitality professional with a passion for delivering exceptional dining experiences? Join our team as a Director of Outlets and lead our diverse portfolio of food and beverage establishments to new heights of success. This is an exciting opportunity to showcase your leadership skills, drive profitability, and create memorable moments for our guests.
As a Director of Outlets, you will oversee the operations of our restaurants, bars, lounges, and other food and beverage outlets. Your energy, enthusiasm, and commitment to excellence will inspire and motivate our team to deliver outstanding service and exceed guest expectations. With your strategic mindset and business acumen, you will drive revenue growth, implement innovative concepts, and ensure operational efficiency.
Why join us:<ul><li>
Competitive salary and benefits package</li><li>
Opportunities for career advancement and development</li><li>
Vibrant and inclusive work environment</li><li>
Thriving and prestigious hotel/resort</li></ul>
If you are a passionate and visionary leader with a flair for delivering exceptional dining experiences, apply now to join our team as a Director of Outlets! Be part of an exciting journey as we elevate our food and beverage offerings and create unforgettable memories for our guests.
Qualifications:
<ul><li>Bachelor degree or equivalent experience
</li><li>Minimum 4 years of experience in food and beverage management, preferably hotel</li><li>
Ability to interpret financial and operational data into operational plan</li><li>
Ability to lead and direct a team</li><li>
Time management skills</li><li>
Negotiation skills</li><li>
Ability to communicate effectively with the public and other Team Members</li><li>
Ability to work extended hours when business necessitates</li></ul>
Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners&rsquo; mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company&rsquo;s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. 
In keeping with the company&rsquo;s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.<ul><li>
Multiple Tiers of Medical Coverage</li><li>
Dental &amp; Vision Coverage</li><li>
24/7 Teledoc service</li><li>
Free Maintenance Medications</li><li>
Pet Insurance</li><li>
Hotel Discounts</li><li>
Tuition Reimbursement</li><li>
Paid Time Off (vacation, sick, bereavement, and Holidays).</li><li>
401K Match</li></ul>
Working at Davidson is like nowhere else. It&rsquo;s less of a job, more of a calling. It&rsquo;s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. 
 
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation 
 
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.</div>

Director of Outlets

HHM Hotels

Compensation: $60,000 to $75,000 per year
 <div><div>Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded over the Homewood Suites Rockville Gaithersburg and the Hilton Garden Inn Rockville-Gaithersburg.
Potential Career Path
Property Director of Sales &ndash; Area Director of Sales &ndash; Regional Director of Sales
Essential Job Functions
<ul><li>Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.</li>
<li>Maximize revenue by selling all facets of the hotel to previous, current and potential clients.</li>
<li>Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.</li>
<li>Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.</li>
<li>Coordinate various departments' participation in servicing accounts.</li>
<li>Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.</li>
<li>Develop and conduct persuasive verbal sales presentations to prospective clients.</li>
<li>Articulate and leverage the benefits of the hotel to close sales opportunities.</li>
<li>Travel locally to conduct outside calls, promote the hotel and review competition.</li>
<li>Represent hotel at trade shows.</li>
<li>Perform other duties as requested by management.</li>
</ul>Position Requirements
<ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in Hospitality or related industry preferred.</li>
<li>Proven track record in sales required and previous hospitality sales experience preferred.</li>
</ul>Work Environment and Context
<ul><li>Work schedule varies and may include occasionally working on holidays and weekends.</li>
<li>Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.</li>
<li>Moderate travel between hotel and client&rsquo;s locations required.</li>
</ul>What We Believe
People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It</div></div>

Area Senior Sales Manager

First Hospitality

<div><h3 class="jobSectionHeader">Be the innovative and dynamic motivating force driving hotel revenue and market share goals!</h3><h4 class="jobSectionHeader">
What's in it for you&hellip;</h4><ul>
<li>Insurance enrollment available from DAY 1!</li>
<li>Paid time off available from DAY 1!</li>
<li>Holiday pay available from DAY 1!</li>
<li>401(k) enrollment after 30 days!</li>
<li>Hotel and travel discounts at worldwide destinations!</li>
<li>Professional development and promotion opportunities!</li>
</ul><h4 class="jobSectionHeader">About this job...</h4>
The Director of Sales drives revenue generation through aggressive goal setting, team motivation, and proven sales strategies. Keen understanding of market trends, intuitive networking, and adept negotiation skills are necessary for success as a Director of Sales. The primary role of the Director of Sales is to lead hotel profitability through an innovative and entrepreneurial spirit, develop and execute a strategic sales and marketing plan, motivate the sales team to exceed targets, and achieve revenue and market share goals.<h4 class="jobSectionHeader">
What you'll be doing...</h4><ul>
<li>Using business tools and first-hand observation, analyze market competition, market trends, and identify client needs.</li>
<li>Provide strategic, data-based revenue management plans for the hotel including rate development, establishment of group thresholds, space utilization, demand analysis, market mix management, and deployment strategies</li>
<li>Proactively solicit and secure business from new and prospective clients using proven sales strategies aligned with the hotel&rsquo;s brand and vision.</li>
<li>Provide collaboration, mentorship, coaching, and training to hotel sales team, continually assessing strengths and opportunities of team members.</li>
<li>Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments, employing cross-segment selling strategies when needed.</li>
<li>Coordinate and facilitate sales calls with the hotel and corporate teams</li>
<li>Manage client contract process including negotiation, provisions, supplemental solution selling, and contract generation, capturing all information necessary for execution and billing.</li>
<li>Coordinate and conduct site tours emphasizing features to meet client needs and opportunities to enhance overall satisfaction.</li>
<li>Engage in purposeful communication and build long-lasting rapport with clients, creating an open dialogue to uncover client expectations and unrealized needs.</li>
<li>Promote hotel brand loyalty programs, encourage client participation, and offer special rate packages and upgrades when appropriate.</li>
<li>Effectively communicate with hotel departments to ensure timely and accurate delivery of client expectations, fulfillment of needs, and challenge resolution.</li>
<li>Always maintain professionalism consistent with hotel brand and company expectations.</li>
</ul><h4 class="jobSectionHeader">Success factors...</h4><h4 class="jobSectionHeader">
Experience &amp; Education:</h4><ul>
<li>5+ years of sales experience, preferably in hotels or related field</li>
<li>4-year degree in hospitality management or sales preferred, or equivalent experience and education</li>
</ul><h4 class="jobSectionHeader">Communication:</h4><ul>
<li>Exceptional verbal and written communication skills, including electronic communication</li>
<li>Must be able to speak, read, and write in primary language used in the workplace</li>
</ul><h4 class="jobSectionHeader">Physical:</h4><ul>
<li>8+ hours per day sitting desk/computer; stand and walk occasionally throughout workday</li>
<li>Lift, lower, and maneuver up to 10 pounds occasionally</li>
<li>Manual dexterity and repetitive motions required throughout workday</li>
</ul><h4 class="jobSectionHeader">About First Hospitality&hellip;</h4>
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality&rsquo;s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee&rsquo;s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.</div>

Director of Sales & Marketing

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