director of hospitality

<div>
 
 
 C2i
 
 is a forward-thinking holding company redefining the future of Hospitality, Retail, and Lifestyle destinations. Through innovation, strategic partnerships, and purpose-driven initiatives, we develop vibrant communities and pioneering concepts that include co-working, retail, and fine-dining ventures.
 
 
 
 
 
 We are seeking a dynamic
 
 Director of Operations (Hospitality &amp; Retail)
 
 to lead the launch readiness and operational execution of new retail and F&amp;B concepts across our growing portfolio.
 
 
 
 
 
 
 Job Brief:
 
 
 
 The
 
 Director of Operations (Hospitality &amp; Retail)
 
 leads the pre-opening, operational readiness and execution for new retail and restaurant units within the C2i portfolio. This role is responsible for translating design and project delivery milestones into full operational launch readiness, overseeing systems, supply chain, recruitment and training, SOP rollouts, vendor integration, marketing operations, and opening execution. The Director works closely with project delivery teams, brand owners, developers, and internal leadership to ensure every opening achieves the brand&rsquo;s performance standards, guest experience expectations, and operational integrity.
 
 
 
 
 
 
 Key Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 Develop and maintain the operational critical path (pre‑opening operations workstream), including dependencies, readiness gates, contingency plans, and milestone tracking.
 </li>
 <li>
 Translate project and design handovers into actionable operational launch plans ensuring smooth transitions from construction to operations.
 </li>
 <li>
 Oversee systems setup, user acceptance testing, and go‑live readiness for POS, ERP, payment, inventory, and IT network systems.
 </li>
 <li>
 Coordinate supply chain and vendor readiness: SKU setup, par levels, logistics scheduling, and vendor SLA alignment for pre‑opening stock deliveries.
 </li>
 <li>
 Validate brand and operational standards including menu readiness, service sequences, uniforms, guest journey flow, and back‑of‑house operations.
 </li>
 <li>
 Lead pre‑opening recruitment, onboarding, SOP rollout, and training; conduct simulation runs and manage soft opening activities.
 </li>
 <li>
 Supervise the operational aspects of pre‑opening marketing and brand activation events to ensure readiness of on‑site teams and seamless guest experience.
 </li>
 <li>
 Establish post‑opening stabilization processes (Day+1, Day+7, Day+30), including feedback loops, performance reviews, and operational refinements.
 </li>
 <li>
 Conduct weekly readiness review meetings with project delivery, brand, and developer stakeholders, identifying risks, issues, and decision points.
 </li>
 <li>
 Act as the operations lead in executive and project steering committees, providing updates, dashboards, and recommendations to the CEO.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Management &amp; Relationships:
 
 
 <ul>
 <li>
 Acts as the primary operational liaison with project delivery teams ensuring alignment between construction deliverables and operational needs.
 </li>
 <li>
 Partners with brand owners to localize operational and brand standards in compliance with GCC and UAE market requirements.
 </li>
 <li>
 Interfaces with developers and landlords to ensure operational infrastructure, services, and utilities meet opening-day standards.
 </li>
 <li>
 Provides C2i executive leadership with risk assessments, readiness dashboards, and reports to support strategic decisions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Hospitality management, Business Administration, or a related discipline (Master&rsquo;s preferred).
 </li>
 <li>
 10&ndash;15 years of progressive operations experience within F&amp;B, retail, or hospitality environments, including direct pre‑opening leadership of multi‑unit portfolios.
 </li>
 <li>
 Strong track record of pre‑opening experience within the GCC; Abu Dhabi or wider UAE experience highly preferred.
 </li>
 <li>
 Proven expertise in operational systems rollout (POS/ERP), supply chain coordination, vendor management, SOP implementation, and training program execution.
 </li>
 <li>
 Advanced proficiency in MS Project, Smartsheet, or Excel for critical path tracking and reporting.
 </li>
 <li>
 Exceptional stakeholder management and communication skills across diverse, cross‑functional teams.
 </li>
 </ul>
 
 
</div>

Director of Operations (Hospitality & Retail)

Hilton

Join the Opening Team at Signia by Hilton Indianapolis! is seeking an accomplished Director of Property Operations to join the team during the pre-opening phase of this exciting new addition to the Hilton portfolio.Rising in the heart of downtown Indianapolis and connected to the Indiana Convention Center, this 800-room state-of-the-art hotel will set a new standard for meetings and events in the city. With over 140,000 square feet of premier versatile meeting and event space, including an expansive ballroom and signature dining experiences, Signia Indianapolis will bring elevated hospitality to one of the Midwest's most dynamic destinations.As the Director of Property Operations, you'll play a vital leadership role in bringing this remarkable hotel to life - developing the systems, processes, and teams that will drive world-class performance from opening day forward. You'll have the rare opportunity to help shape every aspect of a state-of-the-art property from the ground up, leading all facets of engineering, facilities management, and life safety while partnering closely with design, construction, and brand teams to ensure excellence at every stage - from pre-opening through a successful launch and beyond. What will I be doing? As Director of Property Operations, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:<ul><li>Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations</li><li>Conduct facility inspections</li><li>Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs</li><li>Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard</li><li>Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation</li><li>Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward</li><li>Recruit, interview and train team members</li></ul> What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:<ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>Integrity - We do the right thing, all the time.</li><li>Leadership - We're leaders in our industry and in our communities.</li><li>Teamwork - We're team players in everything we do.</li><li>Ownership - We're the owners of our actions and decisions.</li><li>Now - We operate with a sense of urgency and discipline</li></ul>In addition, we look for the demonstration of the following key attributes:<ul><li>Quality</li><li>Productivity</li><li>Dependability</li><li>Customer Focus</li><li>Adaptability</li></ul>The Benefits - Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: <ul><li>Medical Insurance Coverage -for you and your family </li><li>Mental health resources including Employee Assistance Program</li><li>Best-in-Class Paid Time Off (PTO) </li><li>Go Hilton travel program: 100 nights of discounted travel</li><li>Parental leave to support new parents</li><li>401K plan and company match to help save for your retirement</li><li>Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount </li><li>: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications </li><li>Career growth and development </li></ul> <img src="https://www.jobg8.com/Tracking.aspx?4JvFlRdvJgNLpXJD8cpF7utErZtd0tPHp" width="0" height="0" />

Director of Property Operations - Signia by Hilton Indianapolis

Rosewood Doha

<div>
 
 Job Summary
 
 
 Support the Director of Front of House to manage the operation of the Guest Experience teams &amp; wider Front of House. To ensure the implementation of Rosewood Doha&rsquo;s policies and procedures to achieve the goals and targets set, by maximizing Revenue, by building on the reputation of the hotel and by ensuring that business objectives are accomplished.
 
 Leads and supports the team in ensuring that guest and associate needs are met to the high standard required by the hotel and expectations are exceeded. Be responsible for the smooth running of the Front of House operation, on a day-to-day basis, providing advice and guidance to the Team Members.
 
 Assisting our guests with enthusiasm, efficiency and professionally at all times. Always maintaining Rosewood&rsquo;s high standards of service and hospitality. Have a thorough knowledge of all Guest Experience operations. Providing information and organizing training for the team regularly. To be the link between the guests and all departments at the Hotel prior to arrival, during their stay and after their departure, creating the hospitality relationship at all the time. To ensure the highest level of service experience will be provided during their stay by anticipating their needs and looking for every opportunity to create &ldquo;Moments of Magic &rdquo; with uncompromised level of attention to details.
 
 
 Essential Duties and Responsibilities
 
 <ul>
 <li>
 Ensures that all guest information is handled according to Rosewood Standards.
 </li>
 <li>
 Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival.
 </li>
 <li>
 Ensure that any information received from the Guest preference form or by any other channel, are correctly dispersed to the relevant departments prior to the guest&rsquo;s arrival as to ensure that all requests are followed through.
 </li>
 <li>
 Monitor closely all expenses and when needed take actions to reduce them.
 </li>
 <li>
 Monitor closely the inventories and keep a record of each item in the Guest Experience&nbsp; department.
 </li>
 <li>
 Is aware and monitors all items in the Butler pantry of guests belongings.
 </li>
 <li>
 Anticipate critical periods of the day and plan alternative solutions to best expedite these situations.
 </li>
 <li>
 Keep all the files in the department updated.
 </li>
 <li>
 Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera &amp; Unifocus.
 </li>
 <li>
 Contacts guests v&iacute;a telephone, e-mail or in person within 24h from the query being received.
 </li>
 <li>
 Ensures that special requests and alerts or traces to respective department is being addressed in a timely manner.
 </li>
 <li>
 Maintains complete knowledge of the Hotel &amp; its services (F&amp;B promotions / Rooms / Special Guest programs and Spa facilities, etc.).
 </li>
 <li>
 Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including SAG arrivals and their background.
 </li>
 <li>
 Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way.
 </li>
 <li>
 Receives all TrusYou online guest comments (included but not limited to Trust You surveys, Tripadvisor etc).
 </li>
 <li>
 Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up in collaboration with Quality Manager.
 </li>
 <li>
 Assists Quality Manager to submit summary TrustYou glitches reported generated through Knowcross before 3rd of the month for the previous month.
 </li>
 <li>
 Pre research guests profiles, status and required information in order to personalize their stay &amp; reach out to sister properties where relevant.
 </li>
 <li>
 Assemble TOP SAGs guests profiles ( Show me you Know me) and distribute across the hotel prior to arrival in the form of SAG Resumes &amp; SAG Notices.
 </li>
 <li>
 Ensure that all TOP SAGs movements are noted on relevant internal work chats (Teams SAG Movements chat).
 </li>
 <li>
 Monitors guests&rsquo; birthdays and sends birthday online cards/communicates with them if not currently staying at the hotel for TOP SAGs.
 </li>
 <li>
 Prepares the necessary information, reports and monitors their activities throughout the day.
 </li>
 <li>
 Ensures that guest&rsquo;s preference and relevant information are updated in Opera.
 </li>
 <li>
 Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner.
 </li>
 <li>
 Follow any special guest room decorations and make sure they are properly done.
 </li>
 <li>
 Ensure SAG rooms are pre-checked and inspected. Same will apply to special occasion requests and set ups.
 </li>
 <li>
 Coordinates the preparation and organization of all amenities and amenity process for all arriving and in-house guests.
 </li>
 <li>
 Regular SAG reports to be shared with the wider hotel.
 </li>
 <li>
 Understand and be able to perform all duties of the Managers on Duty/Guest Services Managers, Guest Relations team, Guest Services Team, Butlers and Front Desk team.
 </li>
 <li>
 Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high.
 </li>
 <li>
 Promote &amp; encourage creativity in efforts to deliver memorable guest journeys.
 </li>
 <li>
 Ensure the Rota is done correctly and in a timely manner.
 </li>
 <li>
 Actively lobby host and act as a role model for the team on Duty.
 </li>
 <li>
 Have a thorough knowledge of the Front of House systems, such as Opera, Unifocus and Salto, Glowing &amp; Mitel phone system.
 </li>
 <li>
 At all times strive to represent Rosewood Doha in most professional, courteous and efficient manner.
 </li>
 <li>
 Assist with managing the performance of the Guest Relations, Guest Services and Butler teams to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and SAG expectations.
 </li>
 <li>
 Communicate all new policies and procedures to all associates. Ensure all departmental SOP&rsquo;s are updated and followed up correctly by the team.
 </li>
 <li>
 Continuously strive for new thoughts and ideas to improve and strengthen the Guest Experience team, up-date procedures and implement them.
 </li>
 <li>
 Handle any guests&rsquo; problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Guest Service Managers (Duty Managers).
 </li>
 <li>
 Monitor associate&rsquo;s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image.
 </li>
 <li>
 Always use the correct standard and etiquette when answering the telephone and emails.
 </li>
 <li>
 Work together with the Director of Front of House with regards to SAG&rsquo;s and any special procedures which may be necessary for their arrival and departure.
 </li>
 <li>
 Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation.
 </li>
 <li>
 Have a complete knowledge of all our guest rooms.
 </li>
 <li>
 Attend daily operational morning meetings.
 </li>
 <li>
 Participate in all hotel and departmental initiatives.
 </li>
 <li>
 Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 </li>
 <li>
 Be responsive to associate&rsquo;s needs and problems; be firm, fair and consistent in dealing with challenges.
 </li>
 <li>
 Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to.
 </li>
 <li>
 Constantly keep the Director of Front of House updated on the performance of the Guest Experience teams.
 </li>
 <li>
 Spot check, Supervisors, Guest Relations Associates, Guest Service Associates and Butlers to ensure the Rosewood brand standards are being adhered to.
 </li>
 <li>
 Strive to achieve upselling goals by leading by example and motivating the team.
 </li>
 <li>
 Promote the hotels facilities effectively.
 </li>
 <li>
 Take an active role in the preparation of Reviews/Appraisals with the Director of Front of House
 </li>
 <li>
 Understand the structure and standards to ensure a smooth operation between Guest Relations, Guest Services, Butlers, Front Desk, Accounts and Housekeeping.
 </li>
 <li>
 Take an active role in daily handovers &ndash; contributing and communicating relevant issues.
 </li>
 <li>
 Respond to all guest requests in a prompt and courteous manner.
 </li>
 <li>
 Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner.
 </li>
 <li>
 Attend training sessions both internal and external.
 </li>
 <li>
 Take an active role in recruitment for the Guest Experience teams.
 </li>
 <li>
 Report all disciplinary and grievance matters immediately to the Director of Front of House.
 </li>
 <li>
 Monitor that all LQA, FHR, and Forbes standards are met.
 </li>
 <li>
 Be fully conversant with emergency procedures.
 </li>
 <li>
 Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group.
 </li>
 <li>
 To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.
 </li>
 <li>
 To carry out job chats, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.
 
 </li>
 </ul>
 
 Standard Responsibilities (adjust if necessary)
 
 <ul>
 <li>
 Comply and adhere to the Rosewood company policies.
 </li>
 <li>
 Take on other tasks in addition of the ones stated, in a reasonable framework.
 </li>
 <li>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
 </li>
 <li>
 Model the company&rsquo;s culture, vision, mission and core values at all times.
 </li>
 <li>
 Appear as a role model to the Guest Experience teams.
 </li>
 <li>
 Report any usual occurrences and any concerns to the Director of Front of House.
 </li>
 <li>
 Identify departmental needs and collaborates with the Front of House departmental trainers.
 </li>
 <li>
 Supervise and oversee the levels of stationery required , ensuring we do not run short and planning ahead.
 </li>
 <li>
 Display hospitality skills when dealing with guests and associates.
 </li>
 <li>
 Effective scheduling based on forecast business.
 </li>
 <li>
 Coach and counsel associates when necessary.
 </li>
 <li>
 Ensure high standards of personal presentation and grooming.
 
 </li>
 </ul>
 
 Confidentiality
 
 
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates.&nbsp; It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.
 
 
 Health &amp; Safety
 
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your work place.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 Report any defects in the building, plant or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to staff, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 <ul>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures
 </li>
 </ul>
 </ul>
 
 Other
 
 <ul>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 </li>
 <li>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 </li>
 </ul>
</div>

Director of Guest Experience

Noble Investment Group

About UsWith more than $6.0 billion invested in travel and hospitality real estate over the past three decades, Noble brings scale, consistency, and focus to one of the most dynamic sectors of the U.S. economy. As a fiduciary for globally recognized institutional investors, including pension plans, endowments, foundations, wealth managers, and insurance companies, Noble is entrusted to preserve and compound capital across cycles. Recognized among PERE&rsquo;s Top 200 Global Investment Managers and as a Best Place to Work by Pensions &amp; Investments and the Atlanta Business Chronicle, Noble&rsquo;s track record reflects enduring performance, partnership, and purpose.Learn more at www.nobleinvestment.com.Reporting Relationship This position reports to Noble&rsquo;s Vice President of E-Commerce &amp; Revenue.Role Summary The Director of E-Commerce designs and executes a portfolio-wide digital strategy to drive revenue growth for Noble-owned hotel assets. Working from an ownership perspective, this leader collaborates with the e-commerce and digital teams at Noble&rsquo;s brand partners (Marriott, Hyatt, Hilton and IHG) to ensure each property&rsquo;s online presence maximizes direct bookings and complies with brand standards. The role requires strategic vision, analytical capability and the ability to influence stakeholders across multiple brands.Key Responsibilities<ul><li>Digital Strategy &amp; Governance &ndash; Develop a comprehensive e-commerce strategy aligned with Noble&rsquo;s investment objectives; set goals and KPIs for direct bookings, channel mix and digital marketing ROI. Establish governance frameworks and best practices for e-commerce across the portfolio.</li></ul><ul><li>Brand Collaboration &ndash; Serve as the primary liaison with brand e-commerce teams at Marriott, Hyatt, Hilton, IHG, and other management teams. Evaluate and influence property-level marketing plans, website management and booking engine configurations to ensure alignment with Noble&rsquo;s revenue targets and owner expectations.</li></ul><ul><li>Performance Analytics &ndash; Oversee digital performance reporting across all channels (brand.com, OTAs, metasearch, loyalty programs). Work with analysts to build dashboards that monitor conversion rates, channel profitability and customer acquisition costs; use insights to drive initiatives that improve channel mix and profitability.</li></ul><ul><li>Marketing &amp; Conversion &ndash; Guide property-level and portfolio marketing campaigns (SEO/SEM, email, social, loyalty promotions) to boost visibility and direct bookings. Ensure landing pages and booking paths provide intuitive, mobile-friendly experiences and follow best practices in conversion rate optimization.</li></ul><ul><li>Technology &amp; Innovation &ndash; Evaluate and implement e-commerce technologies (web content management, booking engines, CRM/loyalty integrations, personalization tools). Encourage experimentation (A/B testing) and adopt innovations such as dynamic pricing, chatbots and voice assistants when they create measurable value.</li></ul><ul><li>Leadership &amp; Stakeholder Management &ndash; Lead a small centralized e-commerce team and influence cross-functional partners including asset management, revenue management, marketing and IT. Educate internal stakeholders on digital best practices. Represent Noble&rsquo;s digital strategy to investors as needed.</li></ul>Qualifications &amp; Skills<ul><li>10+ years of progressive e-commerce or digital marketing experience, preferably in hospitality.</li></ul><ul><li>Demonstrated success managing multi-channel digital strategies for a portfolio of hotels, including experience working with brand e-commerce teams (Marriott, Hyatt, Hilton, IHG).</li></ul><ul><li>Deep understanding of hotel distribution ecosystems and emerging digital trends.</li></ul><ul><li>Strong analytical ability with proficiency in web analytics tools, channel attribution models and data visualization.</li></ul><ul><li>Exceptional communication and stakeholder-management skills.</li></ul><ul><li>Bachelor&rsquo;s degree in marketing, business, hospitality management or related field; MBA or advanced degree preferred.</li></ul>Performance Measures<ul><li>Growth in direct-booking revenue and improvement in channel mix.</li></ul><ul><li>Achievement of digital marketing ROI and conversion-rate goals.</li></ul><ul><li>Successful implementation of portfolio-wide digital standards.</li></ul><ul><li>Strength of relationships with brand e-commerce teams and internal stakeholders.</li></ul>Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyExperience:<ul><li>digital marketing: 2 years (Required)</li></ul>Ability to Commute:<ul><li>Atlanta, GA 30326 (Required)</li></ul>Ability to Relocate:<ul><li>Atlanta, GA 30326: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Director of E-Commerce (Hospitality Investments)

Marriott Hotels Resorts

JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping Recreation / Health Club and if applicable Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. CANDIDATE PROFILE <ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li><li>2-year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major; no work experience required.</li></ul> CORE WORK ACTIVITIES Managing Housekeeping Operations <ul><li>Maintains strong working relationship with Front Office to ensure effective communications for operational issues.</li><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li><li>Inventories stock to ensure adequate supplies.</li><li>Ensures guestrooms public space and employee areas are cleaned according to operating standards.</li><li>Ensures compliance with all housekeeping policies standards and procedures.</li><li>Initiates and maintains an effective inspection program including rooms public areas employee work and locker areas storage areas recreation areas laundry areas garage and grounds.</li></ul> Managing Departmental Costs <ul><li>Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.</li><li>Understands the importance of departments operation on the overall property financial goals and educates staff on details as appropriate.</li><li>Manages areas of operation to budget by reviewing operating statements budget worksheets and payroll progress reports.</li><li>Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li><li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li></ul> Ensuring Exceptional Customer Service <ul><li>Responds to and handles guest problems and complaints effectively.</li><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li>Empowers employees to provide excellent customer service.</li><li>Develops goals and expectations for direct report managers.</li><li>Celebrates successes and publicly recognizes the contributions of team members.</li><li>Reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Communicates expectations recognizes performance and produces desired business results.</li></ul> Conducting Human Resources Activities <ul><li>Ensures property policies are administered fairly and consistently.</li><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li><li>Establishes goals and objectives for all areas of responsibility.</li><li>Directs staff to strive for continuous improvement in all areas of responsibility.</li><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li>Manages employee progressive discipline procedures for areas of responsibility.</li><li>Reviews staffing levels to ensure that guest service operational needs and financial objectives are met.</li><li>Establishes and maintains open collaborative relationships with employees and ensures employees do the same within the team.</li><li>Ensures employees are treated fairly and equitably.</li></ul> Marriott International EEO Statement At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. Required Experience Director Key Skills <ul><li>Crisis Management</li><li>Marketing</li><li>Public Relations</li><li>Fundraising</li><li>Media Relations</li><li>Constant Contact</li><li>Strategic Planning</li><li>Social Media Management</li><li>Team Management</li><li>Public Speaking</li><li>Wordpress</li><li>Writing Skills</li></ul> Employment Information <ul><li>Employment Type: Full-Time</li><li>Experience: years</li><li>Vacancy: 1</li></ul><img src="https://www.jobg8.com/Tracking.aspx?Lpr6zL7TZRF8U9NXXitYyJCaLEGuEwdzy" width="0" height="0" />

Director of Services Marriott Al Forsan

PEPLE PVT LTD

Job Description:<ul><li>Manage day to day operations and accounts.</li><li>Assist Line manager in filling &amp; compliance.</li><li>Assist Line manager in maintaining internal Control Environment.</li><li>Assist Line manager in the implementation of ERP.</li><li>Relevant experience in hospitality field preferred</li></ul>&#65279;Qualifications and Skills:&#65279;<ul><li>1 to 2 years of relevant experience</li><li>Advance MS. Word, Excel and Outlook.</li></ul>Education: MBA/BBAJob Type: Full-timeWork Location: In person

Accounts Executive - Hospitality

JOB HUB GLOBAL

One of our esteemed clients in Qatar&rsquo;s premium hospitality and dining sector is seeking Demi Chefs de Partie (DCDP) to join their culinary team for a short-term event. This is an exciting opportunity to work with a leading name recognized for its exceptional culinary excellence and high-end guest experience.Start Date: First Week of November Contract Duration: 7 Continuous Days Working Hours: 9 Hours per Day (Including Lunch Break) Hourly Rate: QAR 20 / Hour Language Proficiency: Levantine Arabic preferredKey Responsibilities:<ul><li>Assist in the preparation and presentation of high-quality dishes for events</li><li>Support the Chef de Partie in daily kitchen operations</li><li>Maintain cleanliness and organization of the workstation</li><li>Ensure adherence to food safety and hygiene standards</li><li>Coordinate with kitchen and service teams for smooth operation during events</li></ul>Requirements:<ul><li>Proven experience as a Demi Chef de Partie or in a similar role within the hospitality or catering industry</li><li>Strong culinary skills with attention to detail and presentation</li><li>Knowledge of food safety, hygiene, and kitchen protocols</li><li>Team player with excellent communication and time management skills</li><li>Must be available for the full 7-day contract period</li></ul>Dress Code:<ul><li>White Shirt</li><li>Black Trousers</li><li>Black Shoes</li></ul>Important Note: Once selected and joined, candidates must commit to working the full 7-day contract period.THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our businessJob Types: Temporary, Contract Contract length: 7 daysPay: QAR20.00 per hourApplication Question(s):<ul><li>How many years of experience do u have working as a Demi Chef de Partie in the hospitality industry?</li><li>Do you have a valid QID ?</li><li>Which languages do you speak?</li><li>Are you available to work for the 7 continuous days in the first week of November?</li><li>Do you accept the hourly rate of QAR20 as mentioned in the job posting?</li></ul>

DCDP – Hospitality

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