director of hotel

ALKO Hotels

ALKO HOTELS is a limited-service hotel development, ownership, and management company headquartered in Eugene, Oregon. With a focus on exceptional service and quality hotel products, ALKO HOTELS has a reputation for progressive and successful property management. The Executive Team, with over 30 years of experience, delivers great results in diverse market sectors such as university, urban, and growing markets. ALKO HOTELS prides itself on exceeding clients' expectations through technical expertise and in-depth market knowledge.Role DescriptionThis is a full-time on-site role for an Area Director of Hotel Operations at ALKO HOTELS located in Eugene, Oregon. Regional Directors are responsible for all areas of operation for the hotels that are under their supervision. This includes, but is not limited to, hotel sales, hotel profitability, personnel, and the overall condition of the property. Directors of Hotel Operations will report directly to the Corporate team and are in charge of 6 Hotels in Oregon. It is also the responsibility of the Area Director of Hotel Operations to step in and assist properties that are in transition from general managers, and includes taking on the role of general manager until the position has been filled.Qualifications<ul><li>Operations Management and Customer Service skills</li><li>Budgeting and Sales skills</li><li>Experience in the hospitality industry</li><li>Ability to train and delate teamwork throughout the property for success</li><li>Strong leadership and communication skills</li><li>Bachelor's degree in Hospitality Management or related field</li></ul>Requirements: College or higher level education10 years of Hotel operations experienceMinimum of 5 years at the Area Director of Operations level.Must be a strong leader, self-motivator, team builder, and willing toWork 50+ hours per week (minimum 5 days per week).Must have a vehicle and be ready to commute to each property, including one in Beaverton, as needed.General Responsibilities:<ul><li>Oversee the implementation of company plans and programs and ensure compliance with brand standards.</li><li>Uses business knowledge, sales and operational skills, and diverse sources of information, products, and tools to generate profitability and ensure high levels of customer satisfaction.</li><li>Conduct property visits and implement pre-opening systems for new projects.</li><li>Execute operational strategies and monitor property performance against defined expectations.</li><li>Create a clear system of accountability with General Managers.</li><li>Contribute on a regular basis to the training at the property level.</li><li>Develop and empower the development of hotel staff for progression in the company.</li><li>Negotiate skillfully to settle differences and win concessions without damaging relationships.</li><li>Implement ways for General Managers to hold employees accountable for their job performance.</li><li>Actively pursue learning and self-development to enhance personal, professional, and unit growth.</li><li>Keep abreast of new developments and trends in the market.</li><li>Understand and learn brands.</li><li>Become subject matter experts in ALKO Hotels policies and procedures.</li></ul>Regional Directors are expected to work a minimum schedule of Monday through Friday from 8:00 A.M. to 5:00 P.M., plus any other hours or weekend days as needed to complete their responsibilities. Regional Directors are expected to be on property either from 8:00 A.M. until 5:00 P.M. or from 8:30 A.M. until 5:30 P.M. Regional Directors are to notify the Corporate of their intended work schedule. When visiting properties more than 45 miles from their home, Regional Directors are to be in route to these properties by 8:00 A.M. and should never leave a property before 3:00 P.M.ResponsibilitiesThe main responsibility of the Regional Director will be to provide support for each of his managers and teams. By providing the necessary support for the manager, a Regional Director will develop the loyalty of the managers. In order to provide the necessary support for the manager, the Regional Director is expected to work shifts if needed to relieve a manager who is working extra hours because of the lack of help. The Regional Director is expected to work weekends when necessary to give the manager time off when no other help is available. The Regional Director is expected to help the manager interview when short of help and is expected to help the manager find help from other hotels in the system when needed. In general, the Regional Director is expected to perform any task that will lend support to the manager, not just those listed above.In addition to the responsibility of providing support to the manager, the Regional Director will be responsible for the duties listed below.<ul><li>Regional Directors are to spend at least one night a quarter at each property. This includes the properties in the city in which they live. Quarterly visit reports are to be completed for each visit; reports for two or more properties are not to be completed on the same overnight stay. Theses are to be turned in to the Corporate on a quarterly basis.</li><li>Regional Directors will complete a weekly time report and return it to the Corporate on a daily basis wih a daily Director of Operations Report..</li><li>Regional Directors will complete bi-monthly inspections at all properties as scheduled by the Corporate. Copies of the Inspections are to be turned in to the Corporate and to HR. Regional Directors are to follow up with the managers regularly to see that all items listed on the inspections are corrected.</li><li>Regional Directors are responsible for overseeing that company Inspections are corrected and returned to the Corporate and HR in a timely manner. They are also responsible for seeing that all corrections are completed on Franchise company inspections and are returned to the Corporate and HR in a timely manner.</li><li>Regional Directors are to complete a manager report for the manager&rsquo;s file on a quarterly basis.</li><li>Regional Directors will be in contact with their area salesperson (s) on a regular basis. Regional Directors will work with the manager and sales representative to monitor rates. Lower rates during slow periods, higher rates during busier times, and special events. Always know what is happening in your locations.</li><li>Regional Directors will follow up with and contact properties during special event weeks and weekends. Regional Directors will make sure that properties are not blocked out with block reservations until all rooms are sold. A Regional Director must begin this follow-up months in advance of the special event(s). During the event you the Regional Director will call the Hotel several times during the day and night to make sure that they are full. The Regional Director should spend time at the property during the event if necessary.</li><li>Regional Directors will monitor all costs closely, especially payrolls. Payrolls may need to be monitored on a weekly basis. If a property is having high payroll cost, it should be monitored on a daily basis.</li><li>Regional Directors will ultimately be responsible for the quality of employees employed by each of their Hotels. Regional Directors should work with the managers in hiring competent employees and may have to actually complete the hiring process, from running ads to interviewing, to hiring the employee. Regional Directors are to constantly monitor the staff training by the manager. Managers should be given a time frame in which to replace substandard employees. If the manager does not dismiss them, it will be the Regional Director&rsquo;s responsibility to do so.</li><li>Regional Directors are responsible for overseeing that all Accounts Receivables are collected in a timely manner. The Regional Director will make personal contact with all accounts 60 days past due and shall notify Corporate of the status of the account. Regional Directors are to continue contacting the past due accounts until the account is collected.</li><li>Regional Directors will be responsible for following up on credit card chargebacks and furnishing the proper documentation to the corporate office. Regional Directors need to monitor credit card procedure compliance by the managers and employees to prevent loss of revenue through credit card charge backs.</li><li>The Regional Director will be responsible for covering any hotel that may be without a manager for vacations, terminations, resignations, illness, or for any other reason that may leave a hotel without proper management.</li><li>The Regional Director&rsquo;s responsibilities are not limited to the above. A Regional Director will be responsible for performing those duties deemed necessary for the profitable management of the company.</li></ul>Revenue:Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget.Profit:Effectively manage and control all operational expenses, including labor, overtime, supplies, etc., enforce ALKO Hotels procurement guidelines, and seek and implement cost-saving strategies.Quality: Guest Service: Ensure that the hotel meets/exceeds ALKO Hotels and Brand standards for guest satisfaction.Training: Analyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to ALKO Hotels' training guidelines and policies.Conducts monthly audits to ensure quality standards are to the brand and ALKO Hotels standards.Sales &amp; Marketing:Provide leadership support and direction to the sales team, by taking an active role in the preparation and implementation of the hotel&rsquo;s annual Marketing plan. Make sales calls to Key accounts and capitalize on all revenue opportunities. Sales calls with and without a Sales Manager will be expected.Community Involvement:Ensure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations.Leadership:Leading: Motivate, coach, and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to ALKO Hotels' Standard Operating Procedures.Specific Responsibilities: Send a daily end-of-the-day activity and accomplishment email to Corporate Team Things mentioned on Daily Activities will include: Inspection Results (Can be breakfast room, guest rooms, Monthly, PM&rsquo;s, Surprise, safety inspection etc.). Sales Events (Can be sales calls, inquiries, group results, events attended). Budget Review (Can be forecasts, ordering changes, schedule changes, anything that affects revenue anticipated). Maintenance (Something they did or inquired about, out of order room detail, special things needed for ordering or additional inspections). Weekly Walk details along with what public area was given attention. Labor Develop and implement the approved business plan to attain and exceed the financial goals. Maintain a high personal visibility throughout the property. Gain and maintain excellent knowledge of local competition and general industry trends. Handle any emergencies at the hotel. Actively manage the financial statement and review and critique performance in a timely fashion. Teach the process to all members of the management team. Assess and/or ensure regular and timely assessment and performance reviews of all hotel associates and the processing of all personnel records. Closely monitor sales solicitation activities. Conduct daily individual meetings with each department head/manager to review the prior day&rsquo;s outcomes and today&rsquo;s goals. Conduct prescheduled weekly meetings with the department heads/managers. Conduct monthly and or quarterly staff meetings to update files or conduct training for all employees. Conduct a monthly safety meeting to ensure safety policies and procedures are known and followed by all associates. Ensure all associates are trained on emergency and security procedures and policies. Ensure that all property equipment is in good working condition. Successfully maintain adequate staffing. Audits on par stock in all areas to make sure that all required hotel supplies are ordered and stocked in advance of need. Performs audits on rooms and other operating areas. Provide effective leadership to hotel team members. Ensure hotel staff are provided with uniforms and name tags, and uphold property grooming standards. Ensures effective, timely, and accurate communications flow with regard to hotel policies and procedures. Corporate client handling and taking part in new client acquisition, along with the sales team , whenever required. Assisting in residential sales when required and developing strong sales prospects.Optimum Attributes: Willing to take responsibility and accountability for the team. Well-groomed and professional appearance. Willing to work on weekends and holidays if required. Effective communication skills. Good listener. Emphatic and tolerant. Open with praise, discreet with criticism. Consistent and congruent. Rational, prudent, and practical. Must be available 24/7 to respond to any guest or employee emergencies.Job Type: Full-timePay: Up to $110,000 per year depending on experienceBenefits:<ul><li>401(k)</li><li>401(k) Profit Sharing</li><li>Dental Insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Discretionary End of Year Bonus</li></ul>Schedule:<ul><li>9-hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekends as needed</li></ul>Work Location: In personJob Type: Full-timePay: Up to $110,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Director of Operations: 5 years (Preferred)</li></ul>Ability to Commute:<ul><li>Eugene, OR 97403 (Required)</li></ul>Ability to Relocate:<ul><li>Eugene, OR 97403: Relocate before starting work (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Area Director of Hotel Operations

Wynn Al Marjan Island

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking a Director of Rooms to join the resort&rsquo;s Front Office Resort Tower team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
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 Manage the full scope of Resort and Enclave Front Office operations, from pre-arrival to post-departure, ensuring a flawless guest journey.
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 Develop and implement service standards and procedures aligned with luxury brand expectations and Forbes 5-Star criteria.
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 Monitor room inventory, occupancy, and rate strategy in coordination with Revenue Management and Reservations.
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 Utilize hotel systems (PMS, CRM, POS) to streamline processes and enhance operational efficiency.
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 Fulfill operational requirements of both Rooms and Gaming Departments for premium guest experiences.
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 Lead, train, and mentor Front Office staff, promoting a culture of service excellence and continuous improvement.
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 Implement performance management strategies for agents with upsell programs using measurable KPIs.
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 Oversee departmental budget planning and cost control, ensuring alignment with financial targets while optimizing resources for operational efficiency and profitability.
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 Identify high-potential talent and support career development within the team.
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 Coordinate with Housekeeping, Security, VIP Services, Spa, F&amp;B, and other departments to ensure cohesive service delivery.
 </li>
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 Act as a liaison for Enclave guests, ensuring their unique needs are met with discretion and precision.
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 Champion process optimization and innovation, regularly reviewing workflows and guest touchpoints to enhance service delivery, reduce inefficiencies, and maintain Forbes 5-Star standards.
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 Address guest feedback and service recovery with professionalism and urgency.
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 Maintain close relationships with repeat guests and VIP clientele to enhance loyalty and satisfaction.
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 Drive incremental revenue through strategic upselling initiatives, leveraging guest preferences and data insights to maximize room upgrades, ancillary services, and premium experiences.
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 Serve as the primary liaison for guest feedback management, utilizing Qualtrics analytics to identify trends, implement corrective actions, and elevate overall guest satisfaction scores.
 
 
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 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
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 Education: Bachelor&rsquo;s degree in Hospitality Management or related field.
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 Experience: Minimum 10 years in luxury hospitality, with at least 5 years in a senior Front Office leadership role.
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 Proven track record of managing high-volume, high-touch guest operations.
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 Strong leadership and team development capabilities.
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 Excellent communication and interpersonal skills.
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 Proficiency in hotel systems (PMS, CRM, POS) and data-driven decision-making.
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 Fluent in English; Arabic is considered a plus.
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 Professional demeanor and commitment to brand standards.
 
 
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 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Director of Rooms

Accor

<div><div>Company Description</div> 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;<div> 
Job Description</div> 
This is a cluster leadership role overseeing rooms operations across two 5 star properties ensuring consistency and excellence across both hotels.
We are seeking a visionary and goal-oriented Director of Rooms to join our team. As a key member of our executive team, you will be responsible for overseeing all aspects of the Rooms Division. This role offers an exciting opportunity to shape exceptional guest experiences.<ul><li>
Provide strategic leadership and direction for the Rooms Division, ensuring the highest standards of service and operational excellence</li><li>
Oversee and optimize housekeeping and front office operations, including reception, concierge, and bell/valet services</li><li>
Manage functions to maintain presentation throughout the property</li><li>
Develop and implement innovative strategies to enhance guest satisfaction and drive positive reviews</li><li>
Analyze key performance metrics and financial data to make informed decisions and improve departmental efficiency</li><li>
Collaborate with other department heads to ensure seamless guest experiences across all touchpoints</li><li>
Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement</li><li>
Manage departmental budgets, control expenses, and optimize revenue generation</li><li>
Stay abreast of industry trends and local tourism developments to maintain the property's competitive edge</li><li>
Ensure compliance with all relevant health, safety, and security regulations</li></ul><div> 
Qualifications</div> 
<ul><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field</li><li>
Minimum of 5 years of experience in Rooms Division management within hotels or resorts</li><li>
Proven track record of improving guest satisfaction scores and operational efficiency</li><li>
Strong financial acumen with experience in budgeting, forecasting, and revenue management</li><li>
Excellent leadership and team management skills, with the ability to inspire and develop staff</li><li>
Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders at all levels</li><li>
Proficiency in hotel management software</li><li>
Strong analytical and problem-solving skills, with a data-driven approach to decision-making</li><li>
Fluency in English ; additional languages are a plus</li><li>
In-depth knowledge of hospitality standards and best practices</li><li>
Ability to work flexible hours, including weekends and holidays, as required</li><li>
Demonstrated commitment to delivering exceptional guest experiences and driving service excellence</li></ul></div>

Cluster Director of Rooms - starting Q4 2026

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Develop and implement HR strategies and initiatives aligned with the overall business strategy</li><li>
Oversee recruitment process to ensure the company attracts, hires, and retains the best employees</li><li>
Manage performance appraisal systems to drive high performance</li><li>
Design and implement comprehensive training and development programs</li><li>
Support business needs through organizational design, staffing, and workforce planning</li><li>
Ensure legal compliance throughout human resource management</li><li>
Oversee and manage a performance appraisal system that drives high performance</li><li>
Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization</li><li>
Nurture a positive working environment</li><li>
Assess training needs to apply and monitor training programs</li><li>
Report to management and provide decision support through HR metrics</li><li>
Manage the organization&rsquo;s compensation programs, ensuring internal equity and market competitiveness</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in management or equivalent is a must, where Degree in Human Resources is a plus</li><li>
Proven working experience as HR Director within luxury hospitality background</li><li>
People oriented and results driven</li><li>
Demonstrable experience with human resources metrics</li><li>
Knowledge of HR systems and databases</li><li>
Ability to architect strategy along with leadership skills</li><li>
Excellent active listening, negotiation and presentation skills</li><li>
In-depth knowledge of labor law and HR best practices</li></ul> 

Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Fluency in English 
additional languages are a plus 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Director of People and Culture - Sofitel Downtown Nile

Hilton

<div>Director of Food and Beverage - Waldorf Astoria Heliopolis
As a Director of Food and Beverage, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Director of Food and Beverage will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage all Food and Beverage Outlet operations and position them as top tier destinations within the market</li><li>
Maintain exceptional levels of customer service</li><li>
Updated with all the F&amp;D market trends and has a creative mindset</li><li>
Ensure compliance of brand standards</li><li>
Recruit, manage, train and develop the Food and Beverage team</li><li>
Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll</li><li>
Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>
Develop menus with other members of Food and Beverage team</li><li>
Incentivise team members to maximize sales and revenue</li><li>
Carry out annual and mid-year appraisals with Managers under your responsibility</li><li>
Evaluate guest satisfaction levels with a focus on continuous improvement</li><li>
Ensure communication meetings are conducted and post-meeting minutes generated</li><li>
Be environmentally aware</li><li>
Assist other departments wherever necessary and maintain good working relationships</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li></ul>
What are we looking for?
A Director of Food and Beverage serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous hotel experience as a Director of Food and Beverage; preferably in a luxury hotel environment</li><li>
Menu conceptualization expert</li><li>
Public relations guru by nature</li><li>
Able to meet financial targets</li><li>
Ability to comply with all Food and Beverage brand standards</li><li>
Willingness to develop team members and self</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work on your own or in teams</li></ul>
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Director of Food and Beverage - Waldorf Astoria Heliopolis

Radisson Cedar Rapids

Lead. Fix. Innovate. Make an Impact.The Radisson Cedar Rapids, proudly operated by OCI Hospitality, is seeking a skilled and motivated Chief Engineer to lead maintenance operations at our newly renovated hotel. If you're a hands-on leader who loves problem-solving, takes pride in a well-run building, and thrives in a team-first culture, this is your opportunity to shine.Why OCI Hospitality?Our purpose is simple and powerful: Enrich the Lives of Others Through Hospitality. We believe great hotels are built by friendly, flexible, hardworking people who take ownership and care-of our guests, our teammates, and our communities.Your ImpactAs Chief Engineer, you are the backbone of the property. You'll lead the maintenance team, protect the guest experience, and ensure our hotel runs safely, smoothly, and efficiently every day. From preventive maintenance to emergency fixes, from HVAC to pools, you'll keep everything operating at its best-often turning challenges into wins with creativity and confidence.What You'll Do<ul><li>Lead, train, schedule, and inspire the maintenance team</li><li>Own and execute preventive maintenance plans for guestrooms, equipment, and public spaces</li><li>Oversee repairs across HVAC, electrical, plumbing, mechanical, and building systems</li><li>Manage vendors, projects, budgets, inventories, and invoices</li><li>Ensure compliance with safety, fire, life-safety, and brand standards</li><li>Maintain pool operations, exterior grounds, and overall curb appeal</li><li>Collaborate closely with hotel leadership to support seamless operations</li><li>Embrace technology and systems that improve efficiency and performance</li></ul>Who You Are<ul><li>A strong technical leader with hotel or facility maintenance experience</li><li>A hands-on problem solver with &quot;MacGyver-style&quot; skills across construction trades</li><li>Calm, professional, and decisive-even under pressure</li><li>Organized, detail-oriented, and comfortable juggling priorities</li><li>A team player who can go from calm planner to heroic fixer at a moment's notice</li></ul>What We Offer<ul><li>Competitive pay based on experience</li><li>Full benefits package (medical, dental, vision, and more)</li><li>Career growth opportunities within OCI Hospitality</li><li>Supportive leadership, positive culture, and a people-first workplace</li></ul>If you take pride in your craft, enjoy leading others, and want to be part of a company that truly values its people-we'd love to meet you.Apply today and put your skills to work where they truly matter.Pay: $65,000.00 - $74,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Chief Engineer - Radisson Cedar Rapids - Newly Renovated Hotel

Skyport Hospitality

<div>About First Meridian Services
At First Meridian Services, Inc., our team members are our greatest asset. We are committed to building a workplace that excites, rewards, and supports you&mdash;one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater.
As you get to know our culture and mission, we hope you&rsquo;ll take full advantage of the opportunities to enhance your profession and contribute to our shared goals. We believe in creating a rewarding environment where you can build a long and successful career. Welcome to First Meridian Services&mdash;where your future takes flight.<h3 class="jobSectionHeader"> 
SUMMARY</h3>
The Director of Operations is responsible for overseeing the day-to-day management and strategic direction of multiple restaurant and retail locations within the airport. This role involves ensuring the highest standards of customer service, operational efficiency, and financial performance across all locations. The Director will collaborate with senior leadership, vendors, and internal teams to optimize staffing, inventory, and operational processes, while maintaining a focus on profitability and brand consistency. Key responsibilities include budget management, staff development, compliance with safety and regulatory requirements, and driving continuous improvement initiatives.<h3 class="jobSectionHeader">
PRIMARY RESPONSIBILITIES</h3><ul><li>
Mentor all General Managers in the division through regular, structured (i.e. weekly meetings) and unstructured (i.e. situational discussions) communication.</li><li>
Create written plans to develop all GMs setting tangible goals to aid in their growth. Mentor GMs to do the same with their managers.</li><li>
Participate in interviews and own the hiring process for all General Managers within the division.</li><li>
Oversee the training of all new managers, engaging regularly to ensure expectations are met by all parties.</li><li>
Have a regular, visible presence in locations to ensure a strong connection to the daily operations and find ways to enhance both the employee and guest experience.</li><li>
Ensure the completion of monthly inventory at all locations and review inventories at the end of each month.</li><li>
Stay on top of daily trends in passenger flow and work with locations to adjust labor and food orders for unexpected spikes or lulls in business.</li><li>
Ensure that all locations understand and follow appropriate cash handling procedures. Work with accounting team on any issues surrounding cash-related issues.</li><li>
Review payroll bi-weekly for all concepts and work with GMs to make labor adjustments as needed.</li><li>
Review P&amp;Ls with GMs on a monthly and quarter-end basis and assist them with filling out financial review meeting templates prior to regularly scheduled meetings.</li><li>
Lead new location opening project management and brand relationship management.</li></ul><h3 class="jobSectionHeader">
 REQUIRED SKILLS/ABILITIES</h3><ul><li>
Genuine passion for providing a positive guest experience</li><li>
Friendly, outgoing, approachable personality</li><li>
Ability to work well with others and support a positive work environment</li><li>
Ability to work in a fast-paced environment</li><li>
Dependable</li><li>
Flexible to work nights, weekends, and holidays</li><li>
Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations.</li><li>
Ensure responsible alcohol service compliance while managing beverage COGS, inventory, and key controllables.</li><li>
Strong understanding of front and back of house systems and operations.</li><li>
Strong knowledge of Health Department standards.</li><li>
Effective communication skills both verbal and written; including the ability to coach, direct, and influence a diverse group of individuals.</li><li>
Ability to have and manage candid, constructive conversations.</li><li>
Demonstrated ability to troubleshoot and problem-solve.</li><li>
Self-directed and highly organized with the ability to quickly adapt and manage multiple priorities.</li><li>
A leadership style that promotes respect, collaboration, and teamwork.</li><li>
Ability to use basic math, e.g., addition, subtraction, and basic fractions</li></ul><h3 class="jobSectionHeader">
EDUCATION AND EXPERIENCE:</h3><ul><li>
Must be able to pass a 10-year TSA criminal background check</li><li>
High School diploma or equivalent</li><li>
10+ years of restaurant experience, with 5+ years in a management or supervisory role.</li><li>
ServSafe Certified a plus and required within 6 months of employment</li><li>
Demonstrated proficiency with MS Office Suite (Word, Excel, Outlook), restaurant point of sale systems and scheduling software.</li></ul><h3 class="jobSectionHeader">
WORKING ENVIRONMENT</h3>
Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.
Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.
The nature of restaurant work requires the Director of Operations to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. The workday is a combination of time spent standing, walking, moving throughout restaurant locations, and sitting at a desk completing administrative tasks, often while working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures. 
 
Physical Requirements &amp; Frequency
Bend - Occasionally
Climb/Crawl - Rarely
Sit - Frequently
Kneel - Occasionally
Squat - Occasionally
Stand/Walk - Constantly 
 
Mental Requirements &amp; Frequency
Communicate Orally - Constantly
Evaluating - Frequently
Perform Calculations - Frequently
Read/Comprehend - Frequently
Reason/Analyze - Frequently
Write - Frequently<h3 class="jobSectionHeader">
BENEFITS &amp; PERKS</h3><ul><li>
Salary Range: $100,000- $155,000 per year</li><li>
Health, Dental, and Vision Benefits</li><li>
Free RTD/Light Rail Pass OR Free Airport Parking Pass</li><li>
Free meals on shift</li><li>
401k</li><li>
Employee Discount at Skyport Locations</li><li>
Career Training and Advancement Opportunities</li><li>
And did we mention&hellip;working with great people</li><li>First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.</li></ul></div>

Director of Restaurant Operations in the Denver International Airport

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