director of hotel

Marcus Hotels & Resorts

<div>Description
We&rsquo;re seeking an energetic, visionary leader to serve as Director of Rooms at the Grand Geneva Resort &amp; Spa. In this role, you&rsquo;ll oversee all front office and housekeeping operations, ensuring seamless, profitable performance while upholding the highest quality standards. As a key member of the Executive Committee, you&rsquo;ll influence strategic decisions that shape our AAA Four Diamond resort experience. This is an extraordinary opportunity to showcase your leadership at a prestigious, full-service destination and help us deliver the exceptional guest experiences that set us apart.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa &amp; Salon, two championship golf courses and an 11-hole short course, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.
What you will be doing:<ul><li>Oversee rooms operations, including front office and housekeeping, to ensure smooth daily operations.</li><li>Oversee vacation club operations, including reporting to board of directors and brand.</li><li>Enhance the guest experience by monitoring guest satisfaction scores, address concerns, and lead initiatives to improve service quality.</li><li>Lead and develop a high-performing team by recruiting, training, scheduling, and motivating staff while upholding exceptional service standards.</li><li>Ensure financial performance by controlling payroll, expenses, and budgeting to align with business goals.</li><li>Drive revenue and strategy through forecasting, pricing strategies, and strategic planning to maximize room revenue.</li><li>Uphold cleanliness and quality, ensuring guest areas meet brand standards and housekeeping maintains top-tier service levels.</li><li>Foster cross-department collaboration by maintaining strong communication and supporting other hotel leaders in achieving success.</li><li>Handle guest issues and complaints while empowering staff to resolve problems and step in when needed to ensure guest satisfaction.</li></ul>
What we are looking for:<ul><li>Previous experience in Rooms Operations (Housekeeping, Front Office and Guest Services) with prior management and leadership oversight, preferably as director or general manager.</li><li>Demonstrates hospitality expertise and strong knowledge of housekeeping procedures, hotel registration and reservation systems, and dealing with special projects while balancing daily responsibilities.</li><li>Ability to interpret and analyze financial statements to identify issues and recommend effective solutions.</li><li>Experience with Opera, HotSOS, Revinate,UKG, and statistical data analysis for operational improvements highly preferred.</li><li>Ability to train, mentor, and develop staff for career growth.</li><li>Skilled in handling guest issues with professionalism, patience, and diplomacy as well as be able to problem solve and demonstrate conflict resolution amongst staff.</li><li>Excellent interpersonal, communication, organization, analytical, and leadership skills.</li><li>Ability to work varied shifts, including nights, weekends, and holidays, with physical stamina for inspections.</li></ul>
What&rsquo;s in it for you?<ul><li>Eligible for customary Executive Committee benefits and annual Executive Committee bonus</li><li>Signing privileges at Grand Geneva food &amp; beverage outlets</li><li>Room discounts at Marcus Hotels &amp; Resorts properties</li><li>Discounts at other Marcus Hotels &amp; Resorts restaurants, cafes, lounges, golfing, skiing, and spa</li><li>&ldquo;Two for One&rdquo; movie theater coupons at Marcus Theatres</li><li>Free employee parking and meal during shift</li><li>Complimentary gym membership</li><li>Ability to grow your career and transfer from one property to another</li><li>Paid time off</li><li>Flexible scheduling</li><li>Medical, dental, and vision insurance (offered after 1 month of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match</li><li>And more!</li></ul>
About Us:
A division of The Marcus Corporation, Marcus Hotels &amp; Resorts has a rich 60-year history of operational and service excellence. We are &ldquo;People Pleasing People&rdquo; who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort &amp; Spa is an Equal Opportunity Employer.</div>

Director of Rooms

Wynn Al Marjan Island

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking a Director of Rooms to join the resort&rsquo;s Front Office Resort Tower team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Manage the full scope of Resort and Enclave Front Office operations, from pre-arrival to post-departure, ensuring a flawless guest journey.
 </li>
 <li>
 Develop and implement service standards and procedures aligned with luxury brand expectations and Forbes 5-Star criteria.
 </li>
 <li>
 Monitor room inventory, occupancy, and rate strategy in coordination with Revenue Management and Reservations.
 </li>
 <li>
 Utilize hotel systems (PMS, CRM, POS) to streamline processes and enhance operational efficiency.
 </li>
 <li>
 Fulfill operational requirements of both Rooms and Gaming Departments for premium guest experiences.
 </li>
 <li>
 Lead, train, and mentor Front Office staff, promoting a culture of service excellence and continuous improvement.
 </li>
 <li>
 Implement performance management strategies for agents with upsell programs using measurable KPIs.
 </li>
 <li>
 Oversee departmental budget planning and cost control, ensuring alignment with financial targets while optimizing resources for operational efficiency and profitability.
 </li>
 <li>
 Identify high-potential talent and support career development within the team.
 </li>
 <li>
 Coordinate with Housekeeping, Security, VIP Services, Spa, F&amp;B, and other departments to ensure cohesive service delivery.
 </li>
 <li>
 Act as a liaison for Enclave guests, ensuring their unique needs are met with discretion and precision.
 </li>
 <li>
 Champion process optimization and innovation, regularly reviewing workflows and guest touchpoints to enhance service delivery, reduce inefficiencies, and maintain Forbes 5-Star standards.
 </li>
 <li>
 Address guest feedback and service recovery with professionalism and urgency.
 </li>
 <li>
 Maintain close relationships with repeat guests and VIP clientele to enhance loyalty and satisfaction.
 </li>
 <li>
 Drive incremental revenue through strategic upselling initiatives, leveraging guest preferences and data insights to maximize room upgrades, ancillary services, and premium experiences.
 </li>
 <li>
 Serve as the primary liaison for guest feedback management, utilizing Qualtrics analytics to identify trends, implement corrective actions, and elevate overall guest satisfaction scores.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Hospitality Management or related field.
 </li>
 <li>
 Experience: Minimum 10 years in luxury hospitality, with at least 5 years in a senior Front Office leadership role.
 </li>
 <li>
 Proven track record of managing high-volume, high-touch guest operations.
 </li>
 <li>
 Strong leadership and team development capabilities.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in hotel systems (PMS, CRM, POS) and data-driven decision-making.
 </li>
 <li>
 Fluent in English; Arabic is considered a plus.
 </li>
 <li>
 Professional demeanor and commitment to brand standards.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Langham Hospitality Group

<div>
 
 
 
 Director of Front Office &ndash; The Langham, Boston
 
 
 
 
 
 
 
 
 About Langham Hospitality Group
 
 
 
 A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying&rsquo;nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
 
 
 
 
 
 LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
 
 
 
 
 
 
 The Langham, Boston
 
 is one of the city&rsquo;s most historic hotels and is one of the most iconic luxury hotels in the US. You will be leading Front Office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be instrumental in crafting memorable guest experiences, implementing Langham service standards, and leading a dynamic team in alignment with the culture and values of Langham Hospitality Group.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Operational Leadership
 
 
 <ul>
 <li>
 Oversee the daily and strategic operation of the front office, ensuring exceptional guest service at every touchpoint.
 </li>
 <li>
 Promote visibility and engagement of Assistant Front Office Managers, ensuring they actively support desk operations and front-line colleagues.
 </li>
 <li>
 Monitor guest satisfaction, address complaints swiftly, and lead by example in delivering anticipatory service.
 </li>
 <li>
 Maintain strong interdepartmental collaboration to resolve service issues efficiently.
 </li>
 <li>
 Ensure consistent process adherence, including check-in procedures, headset use, and billing accuracy (e.g., early departure fees).
 </li>
 </ul>
 
 
 Staff Management and Development
 
 
 <ul>
 <li>
 Recruit, train, coach, and retain a high-performing Front Office team.
 </li>
 <li>
 Conduct regular performance evaluations, daily audits, and coaching sessions to promote growth and accountability.
 </li>
 <li>
 Empower managers through effective delegation of responsibilities and task ownership to build confidence and strengthen team operations.
 </li>
 <li>
 Create a culture of trust and development by encouraging decision-making and proactive leadership across all management levels.
 </li>
 </ul>
 
 
 Guest Relations
 
 
 <ul>
 <li>
 Lead initiatives to enhance the guest experience, including personalized pre-arrival engagement and thoughtful post-stay follow-up.
 </li>
 <li>
 Handle VIPs, service recovery, and loyalty program recognition to ensure memorable experiences.
 </li>
 <li>
 Analyze guest feedback to identify trends and opportunities for service improvement.
 </li>
 </ul>
 
 
 Financial Management
 
 
 <ul>
 <li>
 Manage the front office budget, control departmental expenses, and drive performance against financial goals.
 </li>
 <li>
 Leverage upselling and revenue-enhancing strategies to maximize room revenue.
 </li>
 <li>
 Review financial reports and labor forecasts, planning as needed to align with occupancy trends.
 </li>
 </ul>
 
 
 Quality Control
 
 
 <ul>
 <li>
 Enforce brand standards and service expectations consistently throughout the department.
 </li>
 <li>
 Conduct regular inspections and audits of team performance, grooming standards, and guest interactions.
 </li>
 <li>
 Follow through on process consistency and accountability, ensuring operational procedures are upheld.
 </li>
 </ul>
 
 
 Strategic Planning
 
 
 <ul>
 <li>
 Participate in hotel-wide strategic initiatives and contribute to long-term planning.
 </li>
 <li>
 Stay ahead of industry trends and incorporate best practices to elevate service delivery and operational efficiency.
 </li>
 <li>
 Lead continuous improvement projects and initiatives to support departmental goals and guest satisfaction targets.
 </li>
 </ul>
 
 
 Technology and Systems Management
 
 
 <ul>
 <li>
 Ensure all staff are proficient in front office systems including PMS, guest service platforms, and communication tools.
 </li>
 <li>
 Drive efficient use of technology to streamline check-in/check-out, guest communication, and reporting.
 </li>
 </ul>
 
 
 Reporting and Health and Safety
 
 
 <ul>
 <li>
 Ensure compliance with all local health, safety, and fire regulations.
 </li>
 <li>
 Train and coach staff in emergency procedures and workplace safety.
 </li>
 <li>
 Take corrective action as needed to maintain a secure and safe environment for guests and employees.
 </li>
 </ul>
 
 
 Key Competencies &amp; Leadership Attributes
 
 
 <ul>
 <li>
 To excel in this role, the Director of Front Office must demonstrate:
 </li>
 <li>
 Strong Team Presence: Actively engage with staff on the floor and lead with visibility, setting the tone for guest-focused service and internal support.
 </li>
 <li>
 Confident Decision-Making: Take ownership of departmental decisions and guide the team with clarity and assurance.
 </li>
 <li>
 Effective Delegation: Empower and develop team leaders by distributing responsibilities and trusting in their execution.
 </li>
 <li>
 Process Discipline: Ensure consistent adherence to operational protocols and enforce accountability to maintain service excellence.
 </li>
 <li>
 People Leadership: Foster trust, communicate with purpose, and inspire a culture.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field
 </li>
 <li>
 Minimum of 5 years in front office leadership within a luxury hotel environment
 </li>
 <li>
 Proven experience leading high-performance teams and mentoring junior leaders
 </li>
 <li>
 Strong interpersonal, communication, and conflict resolution skills
 </li>
 <li>
 Demonstrated ability to make independent, timely, and guest-centric decisions
 </li>
 <li>
 Deep knowledge of hotel systems including Shiji, HotSOS, and Alice
 </li>
 <li>
 Flexible availability including nights, weekends, and holidays
 </li>
 <li>
 Legally authorized to work in the United States
 </li>
 </ul>
 
 
 
 
 
 Salary Range:
 
 
 <ul>
 <li>
 $105,000 - $115,000 annually
 </li>
 </ul>
 
 
 
 
 For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/boston/
 
</div>

Director of Front Office - The Langham, Boston

Volunteers of America

<div>Description:

** The Center Director for the Theodora Family Hotel is responsible for overseeing the day-to-day operations of all programs within the facility, which serve both families in the shelter program and individuals in the Grant Per Diem program. This position ensures appropriate staffing structures, supervises and trains staff, and maintains the safety of both staff and the facility. The Center Director supports program development by implementing policies, procedures, and systems that adapt to changing participant needs, assists with grant compliance and timely reporting, manages relief staff for residential programs, and represents the Theodora Family Hotel in the community to identify local needs and support collaborative initiatives. This role ensures that all programs operate efficiently, safely, and provide high-quality services to participants and families. 
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>Provide overall leadership for Theodora operations and programming, ensuring alignment with agency goals.</li><li>Develop and maintain effective systems and supervisory structures to support continuous 24/7 residential operations.</li><li>Ensure participant voices inform program development and service delivery.</li><li>Delegate operational responsibilities effectively to direct, contract, and support staff to maintain smooth day-to-day functioning.</li><li>Maintain familiarity with front desk and facility operations through periodic direct coverage.</li><li>Participate in on-call rotation, including evenings, weekends, and holidays.</li><li>Recruit, hire, train, supervise, and evaluate program staff, housing case managers, interns, and volunteers.</li><li>Foster a collaborative, inclusive team environment through staff meetings, coaching, mentorship, and professional development.</li><li>Ensure staff accountability for program components, documentation, community engagement, and service delivery standards.</li><li>Provide guidance and oversight in crisis intervention, trauma-informed care, housing case management, and advocacy services.</li><li>Oversee intake, discharge, and housing placement processes; ensure high-quality case management.</li><li>Ensure guests receive safe, trauma-informed services and access to community resources and referrals.</li><li>Monitor documentation quality and compliance across all required databases.</li><li>Oversee access to nutritional services via the warming kitchen, maintain health code compliance and manage the Child and Adult Care Food Program (CACFP).</li><li>Promote the safety, protection, and well-being of all guests.</li><li>Maintain the facility in a clean, safe, orderly, and &ldquo;tour-ready&rdquo; condition.</li><li>Ensure adherence to health, safety, and regulatory standards; address deficiencies promptly.</li><li>Develop, implement, and revise policies and procedures in collaboration with senior leadership; monitor staff adherence.</li><li>Monitor program revenue, expenditures, and budget compliance; take corrective action as needed.</li><li>Assist in grant preparation, submission, and monitoring; ensure timely reporting to funders.</li><li>Refine data collection systems, analyze program outcomes, and assess program effectiveness to inform continuous improvement.</li><li>Prepare and submit program data, reports, and analytics to the Metro Denver Director and Senior Director as required.</li><li>Order and manage necessary office, food, and facility supplies.</li><li>Serve as a liaison to community partners, corporate stakeholders, donors, and funding entities.</li><li>Develop and maintain partnerships with local agencies, shelters, transitional housing, and food programs.</li><li>Represent the program at community meetings, conferences, trainings, and workshops.</li><li>Collaborate with senior leadership to support Board committees and present program updates as requested.</li><li>Maintain strict confidentiality of participant, staff, and organizational information.</li><li>Perform all duties in accordance with the Social Work Code of Ethics.</li><li>Model professionalism and consistency in attendance and performance.</li><li>Perform other duties as assigned.</li></ul>
Supervisory Responsibilities<ul><li>Direct supervision of all staff Theodora Family Hotel staff.</li><li>This position may provide field supervision for college level interns.</li></ul> 
Anticipated Outcomes<ul><li>Ensure the occupancy rate at shelters remains at 90% or higher.</li><li>Ensures that 50% of all households who exit, do so into a stable or permanent housing solution, and that 90% of these households engage in rehousing services.</li><li>Facilities always remain &ldquo;tour ready&rdquo; including all safety concerns addressed within 48 hours.</li><li>Ensure all other outcomes are met as required by the funding source and Volunteers of America Colorado.</li></ul> 
Working Conditions and Physical Requirements<ul><li>Must be able to drive between programs and community meetings.</li><li>May be required to cover shifts at residential programs.</li><li>Ability to quickly and safely go up and down stairs regularly throughout the shift to do perimeter checks, and in cases of an emergency.</li><li>Must be able to lift up to 50 lbs. a few times per day.</li><li>The employee may be exposed to severe weather conditions.</li><li>The noise level in the work environment is usually low to moderate.</li></ul>
Position Type and Expected Hours of Work
Full-time
40 hours a week working Monday through Friday, participation on the Supervisor &ldquo;after hours&rdquo; On-call rotation and coverage of various shifts as dictated by staffing needs.
Location
4885 West Colfax Avenue
Denver, CO 80204
Salary: $67,000-$72,000 annual exempt
Requirements: 
Minimum Qualifications<ul><li>Bachelor of Arts degree in human services, or a closely related field or related experience.</li><li>Two years of direct experience (paid or volunteer) working with people experiencing homelessness and mental health needs.</li><li>Two years of direct experience in program design, implementation, monitoring, budgets, and reporting skills.</li><li>Two years supervisory experience.</li><li>Knowledge of community-based resources for people experiencing homelessness.</li><li>Complete program credentialing process, to include criminal and civil background checks within 30 days of hire.</li><li>Willing to obtain first aid, automated external defibrillator, and cardiopulmonary resuscitation certifications.</li></ul>
Preferred Qualifications<ul><li>Master&rsquo;s degree in a human service-related area or equivalent experience.</li><li>Five years of administrative experience in program management and staff supervision.</li><li>Must have experience with mental health, homelessness, case management, and residential services.</li><li>Complete program credentialing process, including criminal and civil background checks within 30 days of hire.</li><li>Willing to obtain first aid, automated external defibrillator, and cardiopulmonary resuscitation certifications.</li><li>Colorado driver&rsquo;s license and state-mandated automobile insurance.</li><li>Bilingual English and Spanish.</li></ul>
Knowledge and Skills<ul><li>Expert written, oral, and interpersonal communication skills.</li><li>High level of competency working with Microsoft Office suite and cloud-based applications.</li><li>Strong time-management and prioritization skills.</li><li>Experience working both independently and, in a team-oriented, collaborative environment.</li><li>Strong organizational skills.</li></ul></div>

Center Director-Theodora Family Hotel

Hilton

<div>Director of Spa - Waldorf Astoria Cairo Heliopolis
A Director of Spa is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. 
What will I be doing? 
As a Director of Spa, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Director of Spa will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage overall operations of the spa</li><li>
Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards</li><li>
Ensure client experience is proficient including bookings, payments, and their overall experience</li><li>
Managing spa team members to ensure high motivation, provision of high quality service and ongoing development</li><li>
Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes</li><li>
Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement</li><li>
Manage customer feedback effectively to ensure continuous service and improvement</li><li>
Instill brand values and standards to maintain quality on a daily basis</li><li>
Liaise with other hotel departments</li><li>
Ensure customers and guests receive friendly and consistent personalised service from all team members</li><li>
Respond to audits to ensure continual improvement is achieved</li><li>
Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed</li><li>
Ensure health and safety are complied with and club rules are observed by members, clients and guests</li></ul>
What are we looking for?.<ul><li>
Previous Spa experience in hotel or leisure industry, preferably in a similar senior role.</li><li>
Excellent communication skills.</li><li>
Exemplifies luxury and strong understanding of luxury Spa operations.</li><li>
Has strong drive to drive revenue and creative upselling approach
</li><li>Willingness to develop team members and self.</li><li>
Flexibility to respond to a range of different work situations.</li><li>
Ability to work on your own or in teams.</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: :<ul><li>
Knowledge of the local market</li><li>
Relevant qualifications</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Director of Spa - Waldorf Astoria Cairo Heliopolis

AT&T Hotel and Conference Center

<div></div><div><h2 class="jobSectionHeader">Working as a Human Resource Director at the AT&amp;T Hotel and Conference Center, you will support numerous Human Resource functions to meet strategic, tactical and administrative Human Resource objectives. You must be able to communicate effectively with Senior Management and across various support departments. Your knowledge of employee relations and your strong analytical ability will be used to support HR initiatives.</h2><h2 class="jobSectionHeader">
Key Responsibilities:</h2><ul><li>
Ensures all Company HR related policies are applied consistently.</li><li>
Objectively coaches associates and management through complex and difficult issues. Provides guidance to management on appropriate disciplinary action. Assists with on-site investigations.</li><li>
Oversees PeopleHub and Employee Central for all recruitment and onboarding.</li><li>
Manage recruitment processes to company standards including, but not limited to sourcing, screening, posting all open positions on Company Careers site and a third-party site, for both salaried and hourly and making sure Managers are compliant with the interviewing process. Partnering with Corporate recruitment team to post and edit requisitions</li><li>
Ensure all pre-hire paperwork is processed in a timely manner, including but not limited to background checks, offer letters, and WOTC.</li><li>
Lead onboarding experience for all new hires (in-person), assist in filling out all new hire onboarding paperwork and policies sign-offs, including job description and grooming standards.</li><li>
Responsible for creating and maintaining employee files up-to-date and compliant</li><li>
Be compliant with I-9 regulations and ensure all new hires are processed on day 1 of employment</li><li>
Maintains and coordinates associate recognition programs.</li><li>
Serve as Platinum Service Champion in accordance with attached guidelines. Become certified in and deliver Platinum Service training programs at time of orientation and for recertification</li><li>
Lead with empathy &amp; good judgment to make decisions that will support associates, leaders, and the asset; Exhibit sound and accurate judgment and make timely decisions; constantly look for ways to improve and promote quality and demonstrate accuracy and thoroughness.</li><li>
Be a champion of Diversity, Equity, and Inclusion in the day-to-day operation of all employees, providing support and understanding</li><li>
Executive Committee team member, act as a thought partner in making decisions surrounding accountability, fairness, and consistency in the workplace</li><li>
Ensures compliance with all federal and state laws.</li><li>
Regularly runs and/or reviews HR activity reports.</li><li>
Supports internal customer survey and associate engagement survey interpretation/feedback process.</li><li>
Attends department manager meetings to increase HR visibility, conducts classroom training, provides assistance and implements HR initiatives.</li><li>
Reviews any request for pay increases or other status changes to ensure internal equity and consistency. Processes status change forms.</li><li>
Prepares, coordinates and presents HR related topics and other HR related training.</li><li>
Acts as the diversity champion by leading assigned tasks and corporate diversity activities including diversity recruiting, retention and promotion goals.</li><li>
Assists in the creation of Personal Development Plans, as appropriate, for associates.</li><li>
Participates in the Annual Performance Appraisal process.</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications:</h2><ul><li>
Bachelor&rsquo;s degree in HR or related field required; Master&rsquo;s degree preferred.</li><li>
PHR or SPHR designation strongly preferred.</li><li>
Three plus years human resources generalist experience required; management experience a plus.</li><li>
HR experience at a large, multi-unit organization required.</li><li>
Human Resources management in a union environment is required.</li><li>
Previous experience as part of a centralized HR environment, preferably in a corporate setting.</li><li>
Intermediate Microsoft Word, Excel and PowerPoint skills; advanced skills preferred.</li><li>
Content-knowledge regarding employment law, policies, procedures, and programs</li><li>
Experience in defining problems, collecting data, establishing facts and drawing valid conclusions</li><li>
Experience responding to common inquiries or complaints from customers, regulatory agencies or members of the business community.</li><li>
Strong presentation skills required.</li></ul><div> 

The Benefits working at AT&amp;T Hotel and Conference Center and FLIK/Compass:<ul><li>
Paid Vacation Days</li><li>
Annual Merit Increases</li><li>
13 Paid Holidays starting day 1</li><li>
Ride the Bus for Free with UT Proximity Card</li><li>
Free Daily Shift Meals- yum!</li><li>
Lockers &amp; Locker Rooms with Showers</li><li>
Discounted Monthly UT Garage Parking on-site</li><li>
Monthly cellphone stipend</li><li>
Discount Gift Shop offerings</li></ul>
We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE &amp; AA Employer M/F/D/V. 
 
AT&amp;T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States. 
</div>
OmAfksefxE</div>

Director of Human Resources (Hotel)

Omni Hotels & Resorts

<div>
 
 The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
 
 
 
 
 
 Omni Orlando&rsquo;s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
 
 
 
 
 
 
 Job Purpose:
 
 To be directly responsible for the overall management of the Rooms Division which covers Front Office, Housekeeping, Guest Services, Reservation operations, and Loss Prevention.
 
 
 
 
 
 
 
 
 Essential Functions:
 
 
 <ul>
 <li>
 Works closely with the other Executive Committee members to insure all financial, service standards and employee relation goals are met.
 </li>
 <li>
 Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team.
 </li>
 <li>
 Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers.
 </li>
 <li>
 Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service.
 </li>
 <li>
 Maintains close communication with the Resort Manager and other department/division heads.
 </li>
 <li>
 Recommends programs for the motivation and development of staff.
 </li>
 <li>
 Assists in developing annual budget and action plans, including annual objectives.
 </li>
 <li>
 Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required.
 </li>
 <li>
 Conducts daily review of Rooms Division hotel operations with Department Heads.
 </li>
 <li>
 Attends hotel operational meetings, room&rsquo;s departmental meetings, and associate-related events.
 </li>
 <li>
 Reviews annual objectives composed by department heads and monitors progress to completion over coming year.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Minimum of 5 years of Hotel Management Experience in a 4 Diamond hotel/resort environment.
 </li>
 <li>
 Background in Rooms Operations
 </li>
 <li>
 Exceptional management skills with a proven track record in mentoring/leading a successful team.
 </li>
 <li>
 Ability to budget and forecast productivities and direct expenses.
 </li>
 <li>
 Ability to establish and maintain relationships with vendors, community and organizations.
 </li>
 <li>
 Excellent technical skills to include MS Office, PMS system Opera, Dephi and Oracle.
 </li>
 <li>
 College degree in hotel &amp; restaurant management, or equivalent.
 </li>
 <li>
 Flexible schedule to include weekends and holidays.
 </li>
 <li>
 Ability to communicate effectively and professionally.
 </li>
 <li>
 Ability to work under pressure.
 </li>
 <li>
 Ability to work independently and within a team environment.
 </li>
 <li>
 Must be detail oriented, extremely organized and punctual.
 </li>
 <li>
 Must be professionally polished.
 </li>
 </ul>
 
 
 
 
 
 Omni Hotels &amp; Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels &amp; Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
 
 
</div>

Search 10000+ Director of hotel jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 director of hotel jobs Near Me

Director of Rooms

Director of Rooms

Director of Front Office - The Langham, Boston

Center Director-Theodora Family Hotel

Director of Spa - Waldorf Astoria Cairo Heliopolis

Director of Human Resources (Hotel)

Director of Rooms