director of hotel

Hilton

<div><p>Director of Operations - Waldorf Astoria Cairo Heliopolis</p><p>
A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.</p><br>
<p><br>
<br>
<b>What will I be doing?</b></p><br>
<p>As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul><li>Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; guest service; refurbishment)</li>
<li>Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals</li>
<li>Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded</li>
<li>Respond to audits that are completed by the company to ensure continual improvement is achieved</li>
<li>Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations</li>
<li>Comply and exceed hotel and company Service Standards</li>
<li>Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action</li>
<li>Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company</li>
<li>Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction</li>
<li>Hold regular briefings and communication meetings with the HOD team</li>
</ul><p><b>What are we looking for?</b></p><br>
<p>A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:</p>
<ul><li>Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management</li>
<li>Experience in managing budgets, revenue proposals and forecasting results</li>
<li>In-depth knowledge of the hotel / leisure / service sector</li>
<li>Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets</li>
<li>Accountable and resilient</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>A degree or diploma in Hotel Management or equivalent</li>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Director of Operations - Waldorf Astoria Cairo Heliopolis

<div>
 A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; guest service; refurbishment)
  </li>
  <li>
   Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
  </li>
  <li>
   Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
  </li>
  <li>
   Respond to audits that are completed by the company to ensure continual improvement is achieved
  </li>
  <li>
   Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
  </li>
  <li>
   Comply and exceed hotel and company Service Standards
  </li>
  <li>
   Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
  </li>
  <li>
   Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
  </li>
  <li>
   Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
  </li>
  <li>
   Hold regular briefings and communication meetings with the HOD team
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
  </li>
  <li>
   Experience in managing budgets, revenue proposals and forecasting results
  </li>
  <li>
   In-depth knowledge of the hotel / leisure / service sector
  </li>
  <li>
   Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
  </li>
  <li>
   Accountable and resilient
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 <br/>
 <br/>
 <ul>
  <li>
   A degree or diploma in Hotel Management or equivalent
  </li>
  <li>
   Knowledge of the hotel property management systems
  </li>
  <li>
   Previous experience in the same or similar role
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Waldorf Astoria Cairo Heliopolis
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Waldorf Astoria Hotels &amp; Resorts
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 General Manager/Hotel Manager
</div>


Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
Under the direction of the Hotel Manager, and within the limits of Rosewood Doha&rsquo;s policies and procedures to assist in achieving the goals and targets set in budgets by maximizing Revenue, by maintaining as well as by building on the reputation of the hotel and by ensuring that business objectives are accomplished.</div><div></div><div><br>
Oversee and direct Heads of Departments, leading and supporting the team in ensuring that guest needs are met to the high standard required by the hotel and expectations are exceeded.</div><div></div><div><br>
Be responsible for the smooth running of the hotel, on a day to day basis, providing advice and guidance to Department Heads and Team Members. Assume complete operational responsibility for designated areas: guest satisfaction; employee satisfaction; product quality; operational efficiency; staffing matters and fire life safety standards, in line with brand standards.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div></div><div><br>
Quality:</div><div></div><ul><li><br>
 Ensure all hotel areas are meeting Rosewood&rsquo;s service standards.</li></ul><div></div><ul><li><br>
 Drive and lead Initiatives for increasing awareness of Rosewood&rsquo;s service standards across the hotel to ensure quality service &amp; products remain at the forefront.</li></ul><div></div><ul><li><br>
 Ensure departmental action plans are implemented and reviewed following quality service audit results.</li></ul><div></div><ul><li><br>
 Review the daily activities of all areas directly responsible for.</li></ul><div></div><ul><li><br>
 Review, in conjunction with the Director of Front office, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made and amenity requirements are communicated to the appropriate departments for action.</li></ul><div></div><ul><li><br>
 Maintain a lobby &amp; front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood&rsquo;s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the lobby, residences and public areas.</li></ul><div></div><ul><li><br>
 Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest.</li></ul><div></div><ul><li><br>
 Check, in conjunction with the Director of Heart of House and Director of Engineer a minimum of 10 bedrooms or suites per week and all VIP rooms/suites, ensuring that work necessary to maintain the accommodation to the required standard is carried out.</li></ul><div></div><ul><li><br>
 Ensure the preventative/perfect room program operates consistently and efficiently.</li></ul><div></div><ul><li><br>
 Prepare the Executive Duty Management rota and to undertake executive duty management shifts as rostered.</li></ul><div></div><ul><li><br>
 Manage customer feedback effectively, uses customer issues and compliments to activate long term improvements in products and services, sharing best practice across the organization.</li></ul><div></div><ul><li><br>
 Monitors the associates of these operations to ensure guests receive prompt, cordial attention and personal recognition, in line with corporate policies and standards at all times.</li></ul><div></div><ul><li><br>
 Manage TrustYou (with the Director of Front office) to ensure data collection can be achieved, and drives subsequent action plans to consistently improve performance and increase guest satisfaction levels in Rooms areas.</li></ul><div></div><ul><li><br>
 Is a proactive member of the executive / senior management team and exchanges pertinent information between other departments and the division, notably, Engineering and Security.</li></ul><div></div><ul><li><br>
 Assumes overall responsibility for maintaining presentation standards to ensure facilities (both back and front of house for related areas) and equipment are clean, in good repair and well maintained.</li></ul><div></div><ul><li><br>
 Maintains close relationships with retail tenants and concessions to ensure revenue and expense targets are met.</li></ul><div></div><ul><li><br>
 Maintain effective communication within the Hotel and ensure that the Hotel Manager is kept well informed of any problems/queries that have arisen.</li></ul><div></div><div><br>
Financial:</div><div></div><ul><li><br>
 Keeps abreast of newest trends and innovations in the hospitality industry and maintain an awareness of competitor activity/trends and recommend actions to ensure that the Hotel remains a forerunner in its marketplace.</li></ul><div></div><ul><li><br>
 Generally being alert for opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources.</li></ul><div></div><ul><li><br>
 To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels &amp; Resorts, maximizing revenue from other outlets (e.g. car transfers, telephones, valet services, spa and Food &amp; Beverage facilities, etc.)</li></ul><div></div><ul><li><br>
 With direct report Department Heads prepare annual budgets, with full back up, for designated areas and propose/justify to the Hotel Manager and Director of Finance.</li></ul><div></div><ul><li><br>
 Manages and sets targets for the Hotel&rsquo;s Front Office Upselling Programme.</li></ul><div></div><ul><li><br>
 Conducts comprehensive monthly departmental meetings to include review of Profit and Loss&rsquo;s (as maybe needed), core programmes, customer issues, strategic development, future activities, etc.</li></ul><div></div><ul><li><br>
 Controls and analyses, on an on-going basis, Rooms Division revenues and costs including MOD&rsquo;s to manage performance targets against budget and forecast.</li></ul><div></div><ul><li><br>
 Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.</li></ul><div></div><ul><li><br>
 Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.</li></ul><div></div><ul><li><br>
 Ensure that agreed credit procedures are complied with by direct reporting colleagues, and also to attend monthly credit meetings.</li></ul><div></div><ul><li><br>
 Implements strategies to increase both room yield and RevPAR, liaising with the Director of Sales &amp; Marketing, and Director of Food &amp; Beverage when necessary, to ensure overall revenue maximization.</li></ul><div></div><ul><li><br>
 Communicate with the Director of Sales &amp; Marketing on a regular basis: sales leads; need periods; booking patterns; complaints/problems with corporate agreement clients etc.</li></ul><div></div><ul><li><br>
 Participate in Sales and PR related activities, as directed: sales trips, entertaining, hotel show rounds, familiarization tours, meetings etc.</li></ul><div></div><ul><li><br>
 Work closely with Reservations, Sales and the Front Office to maximize rate, occupancy and total revenue.</li></ul><div></div><ul><li><br>
 Assure that the financial goals of the division and the hotel are being met. Monitors and controls labor expenses, and other divisional expenses such as supplies and equipment.</li></ul><div></div><div><br>
Leading:</div><div></div><ul><li><br>
 Actively drives productivity initiatives, without negatively impacting customer service levels.</li></ul><div></div><ul><li><br>
 Actively drives and co-ordinates the Operations Management Review (OMR) process and action plan across all Rooms Division areas, fostering continuous improvement.</li></ul><div></div><ul><li><br>
 Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of all Room Division employees.</li></ul><div></div><ul><li><br>
 Develops and updates policies and manuals, as related to the Division / Department, for implementation in the field, while ensuring compliance to the same for consistency across the group.</li></ul><div></div><ul><li><br>
 Ensure an efficient and well organized division, ensuring all associates are well trained and highly motivated and the development of high potentials.</li></ul><div></div><ul><li><br>
 To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.</li></ul><div></div><ul><li><br>
 To ensure accurate departmental records with respect to associates and training issues, associates development issues and departmental communication issues.</li></ul><div></div><ul><li><br>
 To assist in the creation of full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization and manage updates.</li></ul><div></div><ul><li><br>
 To conduct selection interviews alongside the Talent &amp; Culture Team for potential new team members as and when required.</li></ul><div></div><ul><li><br>
 To carry out job chats, training requirements, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li></ul><div></div><ul><li><br>
 To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent &amp; Culture Department.</li></ul><div></div><ul><li><br>
 To be responsible for the welfare and motivation of associates making use of the information obtained through the annual associates surveys, appraisals and frequent job chats.</li></ul><div></div><div><b><br>
Standard Responsibilities</b></div><div></div><ul><li><br>
 Comply and adhere to the Rosewood company policies.</li></ul><div></div><ul><li><br>
 Take on other tasks in addition of the ones stated, in a reasonable framework.</li></ul><div></div><ul><li><br>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li></ul><div></div><ul><li><br>
 Model the company&rsquo;s culture, vision, mission and core values at all times.</li></ul><div></div><ul><li><br>
 Review Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.</li></ul><div></div><ul><li><br>
 Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.</li></ul><div></div><ul><li><br>
 Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).</li></ul><div></div><ul><li><br>
 Responsible for the recruitment, in conjunction with the Talent &amp; Culture Department, of associates.</li></ul><div></div><ul><li><br>
 Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.</li></ul><div></div><ul><li><br>
 Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.</li></ul><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div></div><ul><li><br>
 Be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li></ul><div></div><ul><li><br>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li></ul><div></div><ul><li><br>
 Report any defects in the building, plant or equipment according to hotel procedure.</li></ul><div></div><ul><li><br>
 Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li></ul><div></div><ul><li><br>
 Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li></ul><div></div><ul><li><br>
 Be fully conversant with:</li></ul><div></div><ul><li><br>
Regulations</li></ul><div></div><ul><li><br>
Risk Assessments for your department</li></ul><div></div><ul><li><br>
Hotel Fire &amp; Bomb Procedures</li></ul><div></div><div><b><br>
Other</b></div><div></div><ul><li><br>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li></ul><div></div><ul><li><br>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Director of Rooms

The Management Recruitment Group (MRG)

<div>
 <p>
  <strong>
   Location:
  </strong>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <strong>
   Category:
  </strong>
  Real Estate Development
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Opportunity
  </strong>
 </p>
 <p>
  A leading Saudi giga-project is seeking an accomplished real estate professional to join its senior leadership team as
  <strong>
   Executive Director, Hospitality Development
  </strong>
  . This individual will play a pivotal role in delivering one of the Kingdom&rsquo;s most ambitious and high-profile destination developments, overseeing the end-to-end planning, development, and delivery of hospitality assets across multiple precincts.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Role
  </strong>
 </p>
 <p>
  The Executive Director will lead the strategic, commercial, and technical aspects of the hospitality portfolio, working across the full development lifecycle from concept to handover. This will include hotel and resort developments of varying scale and typology, from luxury and branded properties to mixed-use leisure destinations.
 </p>
 <p>
  Key responsibilities include:
 </p>
 <ul>
  <li>
   Overseeing the master planning, design management, and commercial development of hospitality assets within the broader destination framework.
  </li>
  <li>
   Leading feasibility, market positioning, and brand alignment exercises to ensure all hospitality products are commercially viable and aligned with the project&rsquo;s overall vision.
  </li>
  <li>
   Managing multidisciplinary consultant teams and ensuring all development activities are delivered within agreed budgets, timelines, and quality parameters.
  </li>
  <li>
   Driving engagement with investors, operators, and strategic partners to secure long-term commercial success for the hospitality portfolio.
  </li>
  <li>
   Coordinating closely with internal functions including Strategy, Design, Delivery, Commercial, and Operations to ensure seamless project integration.
  </li>
  <li>
   Providing leadership, mentorship, and direction to a team of development professionals responsible for individual hospitality projects.
  </li>
  <li>
   Supporting the establishment of asset management and operational readiness strategies for hospitality components post-handover.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Candidate
  </strong>
 </p>
 <p>
  Candidates
  <strong>
  </strong>
  should bring a real estate development background with a proven track record of leading large-scale, mixed-use or hospitality-led developments internationally or within the Gulf region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Ideal credentials include:
 </p>
 <ul>
  <li>
   20+ years&rsquo; experience in real estate development, with at least 10 years in senior leadership roles.
  </li>
  <li>
   Experience with hotel or resort development projects, ideally across multiple asset classes (urban, resort, branded residences, mixed-use).
  </li>
  <li>
   Strong commercial and financial acumen, with the ability to evaluate investment returns, manage feasibility processes, and align design intent with commercial outcomes.
  </li>
  <li>
   Deep understanding of the full development lifecycle &ndash; from concept and feasibility through design, procurement, delivery, and operational transition.
  </li>
  <li>
   Exceptional stakeholder management and leadership skills, with the ability to coordinate complex teams and communicate effectively at the C-suite level.
  </li>
  <li>
   International exposure and familiarity with leading consultants, operators, and investors in the global hospitality and real estate market.
  </li>
  <li>
   Relevant degree in Real Estate, Architecture, Engineering, Business, or a related discipline.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Package
  </strong>
 </p>
 <p>
  A competitive executive-level compensation package will be offered, including housing, education, travel, and performance-related benefits in line with market benchmarks for senior leadership positions in Saudi Arabia.
 </p>
</div>


Executive Director, Development (Hospitality Assets)

IHG Hotels & Resorts

<div><p>InterContinental Hotel &amp; Residences Abu Dhabi is seeking a highly strategic and results-driven <b>Cluster Commercial Director</b> to lead the commercial strategy across both the hotel and residences. This pivotal role will be responsible for optimizing all revenue-generating departments &mdash; including Sales, Marketing, Revenue Management, and Reservations &mdash; and driving the property&rsquo;s overall market performance.</p><p>
The ideal candidate will demonstrate exceptional leadership, analytical strength, and business acumen, with the ability to balance strategic vision and operational execution.</p><p>
A little taste of your day-to-day:</p><p>
Every day is different, but you&rsquo;ll mostly do:</p><p><b>
Strategic Leadership</b></p><ul><li>
Develop and implement a comprehensive commercial strategy for both the Hotel and Residences to deliver revenue and profitability objectives.</li><li>
Ensure all commercial functions operate cohesively under a unified business vision.</li><li>
Identify market trends, competitor activities, and emerging opportunities to strengthen market share.</li><li>
Provide commercial insights and recommendations to support long-term strategic decision-making.</li></ul><p><b>
Revenue &amp; Sales Management</b></p><ul><li>
Drive the Sales strategy across corporate, MICE, leisure, and long-stay segments to achieve and exceed revenue targets.</li><li>
Oversee Revenue Management and pricing decisions to ensure optimal business mix and yield.</li><li>
Utilize IHG systems and reporting tools to forecast accurately, monitor performance, and implement corrective actions where needed.</li><li>
Maintain strong client relationships, ensuring key accounts and partnerships are developed and retained effectively.</li></ul><p><b>
Marketing &amp; Communications</b></p><ul><li>
Lead the Marketing and Communications strategy in line with IHG brand standards.</li><li>
Maximize brand visibility, reputation, and digital presence in local and international markets.</li><li>
Oversee promotional campaigns, public relations, and partnerships to support business objectives.</li></ul><p><b>
Team Leadership &amp; Development</b></p><ul><li>
Lead, mentor, and develop a diverse commercial team, creating a culture of accountability, collaboration, and excellence.</li><li>
Provide regular coaching, performance reviews, and professional development opportunities.</li><li>
Encourage innovation and best practices across commercial functions.</li></ul><p><b>
Collaboration &amp; Compliance</b></p><ul><li>
Partner closely with the Cluster General Manager and Finance teams to align commercial plans with the broader business strategy.</li><li>
Ensure adherence to IHG policies, brand standards, and compliance requirements.</li><li>
Represent the property at industry events, client meetings, and networking forums to enhance business visibility.</li></ul><p>
What we need from you:</p><ul><li>
Bachelor&rsquo;s degree <b>i</b>n Business Administration, Marketing, or Hospitality Management; a Master&rsquo;s degree is an advantage.</li><li>
Minimum 7 years of progressive commercial leadership experience within a luxury or upper-upscale hotel environment.</li><li>
Demonstrated success in developing and executing revenue and sales strategies with measurable results.</li><li>
Strong analytical, negotiation, and decision-making skills.</li><li>
Excellent communication and stakeholder management abilities.</li><li>
In-depth knowledge of digital marketing, pricing, distribution, and revenue optimization.</li><li>
Familiarity with IHG systems (Opera PMS, Concerto, Business Intelligence tools) preferred.</li><li>
Experience in the Abu Dhabi or GCC market highly desirable.</li></ul><p>
What you can expect from us:
</p><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
</p><p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
</p><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
</p><p>So, join us and you&rsquo;ll become part of our ever-growing global family.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Cluster Commercial Director - InterContinental Hotel & Residences Abu Dhabi

<div>
 A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
  </li>
  <li>
   Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
  </li>
  <li>
   Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
  </li>
  <li>
   Respond to audits that are completed by the company to ensure continual improvement is achieved
  </li>
  <li>
   Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
  </li>
  <li>
   Comply and exceed hotel and company Service Standards
  </li>
  <li>
   Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
  </li>
  <li>
   Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
  </li>
  <li>
   Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
  </li>
  <li>
   Hold regular briefings and communication meetings with the HOD team
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   A degree or diploma in Hotel Management or equivalent
  </li>
  <li>
   Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
  </li>
  <li>
   Experience in managing budgets, revenue proposals and forecasting results
  </li>
  <li>
   In-depth knowledge of the hotel / leisure / service sector
  </li>
  <li>
   Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
  </li>
  <li>
   Accountable and resilient
  </li>
  <li>
   Ability to work under pressure
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 <br/>
 <br/>
 <ul>
  <li>
   Knowledge of the hotel property management systems
  </li>
  <li>
   Previous experience in the same or similar role
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Hilton Bahrain City Centre Hotel &amp; Residences
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Hilton Hotels &amp; Resorts
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Guest Services, Operations, and Front Office
</div>


Director of Operations

Accor

<div><b>Company Description</b><p><br>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster</p><b><br>
Job Description</b><p><br>
We are seeking a dynamic and experienced Director of Operations / Operations Manager with a strong background in rooms division to join our team in Novotel Madinah, Saudi Arabia. This key leadership role will be responsible for overseeing all aspects of hotel operations, with a particular focus on rooms management, to ensure exceptional guest experiences and optimal financial performance.</p><ul><li>
Develop and implement strategic plans to maximize operational efficiency and profitability across all departments, with a focus on rooms division</li><li>
Lead and mentor a diverse team of managers and staff, fostering a culture of excellence and continuous improvement</li><li>
Oversee financial management, including budgeting, forecasting, and cost control measures</li><li>
Drive revenue management strategies to optimize room rates and occupancy</li><li>
Ensure compliance with all relevant industry standards, local regulations, and company policies</li><li>
Collaborate with other department heads to enhance overall guest satisfaction and loyalty</li><li>
Implement and maintain quality control systems to uphold service standards</li><li>
Analyze performance metrics and guest feedback to identify areas for improvement and implement corrective actions</li><li>
Stay abreast of industry trends and innovations to maintain a competitive edge in the market</li><li>
Represent the hotel in community events and industry forums to enhance its reputation and build strategic partnerships</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Proven track record in hotel operations management, with extensive experience in rooms division</li><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field; advanced degree or relevant certifications preferred</li><li>
Demonstrated leadership skills with the ability to inspire and motivate teams</li><li>
Strong financial acumen, including experience in budgeting, forecasting, and revenue management</li><li>
Excellent problem-solving and decision-making abilities</li><li>
In-depth knowledge of hotel operations, particularly in rooms division</li><li>
Proficiency in hotel management software and systems</li><li>
Outstanding communication and interpersonal skills</li><li>
Ability to work effectively in a fast-paced, dynamic environment</li><li>
Fluency in English and Arabic; additional languages are a plus</li><li>
Understanding of Saudi Arabian hospitality market and cultural norms</li><li>
Must be a Saudi National</li></ul></div>

Director Of Operations / Operations Manager with Rooms background (Saudi National Only)

Search 10000+ Director of hotel jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 director of hotel jobs NEAR_ME

Director of Operations - Waldorf Astoria Cairo Heliopolis

Director of Operations - Waldorf Astoria Cairo Heliopolis

Director of Rooms

Executive Director, Development (Hospitality Assets)

Cluster Commercial Director - InterContinental Hotel & Residences Abu Dhabi

Director of Operations

Director Of Operations / Operations Manager with Rooms background (Saudi National Only)