director of hotel operations

Hilton

<div>Director of Operations - Waldorf Astoria Doha Lusail
The Director of Operations at Waldorf Astoria Doha Lusail oversees hotel operations to ensure all departments achieve revenue goals and deliver exceptional guest satisfaction. 
What will I be doing? 
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)</li><li>
Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals</li><li>
Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded</li><li>
Respond to audits that are completed by the company to ensure continual improvement is achieved</li><li>
Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations</li><li>
Comply and exceed hotel and company Service Standards</li><li>
Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action</li><li>
Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company</li><li>
Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction</li><li>
Hold regular briefings and communication meetings with the HOD team</li></ul>
What are we looking for? 
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:<ul><li>
A degree or diploma in Hotel Management or equivalent</li><li>
Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management</li><li>
Experience in managing budgets, revenue proposals and forecasting results</li><li>
In-depth knowledge of the hotel / leisure / service sector</li><li>
Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets</li><li>
Accountable and resilient</li><li>
Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Knowledge of the hotel property management systems</li><li>
Previous experience in the same or similar role</li></ul> 
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Director of Operations - Waldorf Astoria Doha Lusail

InterContinental Hotels Group

aboutus Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels daytoday Bottom line? We're looking for a new Director of Finance for managing 452 room hotel, comfortable with balancing the books when it comes to managing the needs of owners, auditors and regulatory agencies while also monitoring and improving hotel profitability. In return, we'll put our financial operations and the security of our hotel assets in your expert hands. Every day is different, but you'll mostly be: Managing and coaching your team to ensure the right person is always on the right task Setting exceptional accounting practice standards and ensuring financial control procedures remain ethical and legal Maximising financial returns through financial analysis, data trends and market information - while budgeting accordingly Enhancing the guest experience through improved payment options, inventory controls and financial dispute resolution Supervising a number of clerical accounting employees across a range of functions - from Accounts Payable to Purchasing and Payroll. requirements Bachelor's degree / higher education qualification / equivalent in Accounting and Finance 4-8 years' experience in hotel accounting or auditing with at least one year as Director of Finance or three years as Assistant Controller or similar leadership role, or an equivalent combination of education and work-related experience Knowledge of accounting management duties e.g., negotiating hotel space and tenant leases, processing payroll, performing asset management duties, providing business projections, displacement analysis, preparing government reports, filing tax returns etc Professional accounting or finance designation or certification preferred benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.<img src="https://www.jobg8.com/Tracking.aspx?vN7mL9eUiCRNrBd7Rc87zm6M1MUpjaByi" width="0" height="0" />

Franchise Hotel - Director of Finance

The First Group

Job Description <div>
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As the Director of Front Office Operations, you will be responsible for leading and orchestrating all aspects of the Front Office division including Reception, Concierge, Guest Relations, Bell Services, Ciel Connect (telephone operations), Valet, and Rooms Control. Your leadership will ensure exceptional guest experiences that reflect the luxury positioning of the world s tallest hotel, while optimizing operational efficiency, team performance, and guest satisfaction. Key Responsibilities: <ul> <li> Oversee the entire Front Office operation with a strong focus on service excellence, guest engagement, and operational innovation. </li> <li> Develop and implement strategies to continuously elevate the guest journey, from arrival to departure. </li> <li> Ensure all front office touchpoints align with brand standards and support the hotel s premium positioning. </li> <li> Lead, mentor, and empower a large and diverse team including department heads and supervisors across the Front Office spectrum. </li> <li> Conduct regular performance reviews, training plans, and succession planning initiatives. </li> <li> Foster a positive team culture driven by hospitality, service passion, and guest-centric values. </li> <li> Personally ensure high levels of guest satisfaction, resolving complex complaints and ensuring follow-up actions. </li> <li> Monitor online reputation platforms, guest feedback, and service audits to drive continuous improvement. </li> <li> Champion loyalty program engagement and personalization efforts. </li> <li> Drive efficiency across check-in/out, room allocation, lobby services, and guest movement. </li> <li> Maintain oversight of room inventory, upgrades, walk situations, and VIP pre-arrivals. </li> <li> Collaborate with Revenue, Sales, and Housekeeping to ensure seamless communication and revenue optimization. </li> <li> Ensure adherence to all regulatory, financial, and brand standards. </li> <li> Oversee departmental budgets, forecasts, and cost controls. </li> <li> Prepare and analyze reports on performance metrics, staffing, and guest feedback. </li> </ul>
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Desired Skill &amp; Expertise <div>
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<ul> <li> Minimum 8 10 years of progressive Front Office experience, with at least 3 5 years in a leadership/director role in a luxury hotel environment. </li> <li> Proven success managing large teams in complex operations. </li> <li> Excellent communication, problem-solving, and leadership skills. </li> <li> Strong knowledge of PMS (Opera Cloud preferred), Microsoft Office Suite, and guest experience platforms. </li> <li> Fluency in English; additional languages are an asset. </li> <li> Impeccable grooming, professionalism, and guest diplomacy.</li></ul></div></div></div>

Director of Front Office Operations

<div>Group, Conference, and Events Director at The Plaza Doha LXR hotels &amp; resorts
A Group, Conference, and Events (GCE) Director is fully responsible for the development of the GCE Team and the design of the marketing and sales strategies it uses to increase revenue. 
 
 
What will I be doing? 
As Group, Conference, and Events (GCE) Director, you are fully responsible for the development of the Group, Conference, and Events (GCE) Team and the design of the marketing and sales strategies it uses to increase revenue. The Group, Conference, and Events (GCE) Director will promote the services and facilities of the cluster Hotels to all customers and Guests and cross sell the other products within the Hilton family of brands when appropriate. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Analyse competitors' activities and pricing strategies</li>
<li>Maximise occupancy and average rates through well-executed inventory and yield management control</li>
<li>Identify the most profitable services that the hotel can deliver with quality and most profitably</li>
<li>Maximise all Group, Conference, and Event revenue opportunities</li>
<li>Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Manage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and company</li>
<li>Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively</li>
</ul>What are we looking for? 
A GCE Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Excellent oral and written communication skills</li>
<li>Ability to communicate, verbal and in written form, effectively with Management and Ownership groups</li>
<li>Excellent organisation and planning skills</li>
<li>Ability to work well under time pressure and/or demanding travel schedules</li>
<li>Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners</li>
<li>Ability to perform critical analysis</li>
<li>Strong experience in hospitality forecasting, pricing and inventory control</li>
<li>Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets</li>
<li>Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li>
<li>Relevant degree, in business development or other relevant business field, from an academic institution</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Group, Conference, and Events Director at The Plaza Doha LXR hotels & resorts

Join the Opening Team at Signia by Hilton Indianapolis! is seeking an accomplished Director of Property Operations to join the team during the pre-opening phase of this exciting new addition to the Hilton portfolio.Rising in the heart of downtown Indianapolis and connected to the Indiana Convention Center, this 800-room state-of-the-art hotel will set a new standard for meetings and events in the city. With over 140,000 square feet of premier versatile meeting and event space, including an expansive ballroom and signature dining experiences, Signia Indianapolis will bring elevated hospitality to one of the Midwest's most dynamic destinations.As the Director of Property Operations, you'll play a vital leadership role in bringing this remarkable hotel to life - developing the systems, processes, and teams that will drive world-class performance from opening day forward. You'll have the rare opportunity to help shape every aspect of a state-of-the-art property from the ground up, leading all facets of engineering, facilities management, and life safety while partnering closely with design, construction, and brand teams to ensure excellence at every stage - from pre-opening through a successful launch and beyond. What will I be doing? As Director of Property Operations, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:<ul><li>Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations</li><li>Conduct facility inspections</li><li>Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs</li><li>Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard</li><li>Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation</li><li>Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward</li><li>Recruit, interview and train team members</li></ul> What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:<ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>Integrity - We do the right thing, all the time.</li><li>Leadership - We're leaders in our industry and in our communities.</li><li>Teamwork - We're team players in everything we do.</li><li>Ownership - We're the owners of our actions and decisions.</li><li>Now - We operate with a sense of urgency and discipline</li></ul>In addition, we look for the demonstration of the following key attributes:<ul><li>Quality</li><li>Productivity</li><li>Dependability</li><li>Customer Focus</li><li>Adaptability</li></ul>The Benefits - Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: <ul><li>Medical Insurance Coverage -for you and your family </li><li>Mental health resources including Employee Assistance Program</li><li>Best-in-Class Paid Time Off (PTO) </li><li>Go Hilton travel program: 100 nights of discounted travel</li><li>Parental leave to support new parents</li><li>401K plan and company match to help save for your retirement</li><li>Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount </li><li>: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications </li><li>Career growth and development </li></ul> <img src="https://www.jobg8.com/Tracking.aspx?4JvFlRdvJgNLpXJD8cpF7utErZtd0tPHp" width="0" height="0" />

Director of Property Operations - Signia by Hilton Indianapolis

HEI Hotels & Resorts

<div>About Us
The Westin at The Woodlands is perfectly located in The Woodlands Waterway Square. Walking distance to Market Street and Cynthia Woods Mitchell Pavilion, this hotel is the ideal destination for business guests and weekend leisure travelers. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
The Complex Director of Revenue Management will support the Westin at the Woodlands and the Embassy Suites at the Woodlands. The position is responsible for optimizing room and catering revenue through the development and implementation of effective inventory management and pricing strategies. Monitor all distribution channels to ensure effective selling. Analyze reports to understand future demand forecast and past trends and translate this information to set/adjust strategies leading to increased market share.
Essential Duties and Responsibilities<ul><li>
Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix, including group, transient, wholesale catering revenues etc.</li><li>
Manage and update current selling strategies and product information in all available distribution channels/reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.)</li><li>
Facilitate Daily and Weekly Sales and Revenue Strategy meetings.</li><li>
Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition.</li><li>
Actively participate in budgeting and business planning for the Food and Beverage department including Catering, and any other revenue generating department.</li><li>
Work with the Regional Director of Revenue Management in recommending and implementing of Revenue Management programs and new initiatives at the hotel.</li><li>
Active participant in all pricing decisions for transient, group, and wholesale segments.</li><li>
Work with the hotel DOSM and hotel team to establish strategies to increase revenue of both rooms and catering.</li><li>
Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process.</li><li>
Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channels.</li><li>
Maintain historical statistical data from all distribution channels, in all market segments.</li><li>
Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price.</li><li>
Comply with attendance rules and be available to work on a regular basis.</li><li>
Perform any other job-related duties as assigned.</li></ul>
Qualifications and Skills
<ul><li>At least five years revenue management experience, sales experience preferred.</li><li>
Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or relevant field of work preferred.</li><li>
Strong analytical skills, ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues.</li><li>
Ability to quickly adapt to a constantly changing market with a revenue positive effect.</li><li>
Ability to use PMS, reservation and revenue management systems and Delphi systems to implement optimal strategies. Proficiency in Microsoft Office, strength in Word and Excel.</li><li>
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.</li></ul>
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Complex Director of Revenue Management

Kenwood Health Center, LLC

<div>Regional Director of Housekeeping

Southeast Area

Summary: Responsible for the operations of housekeeping and laundry departments in multiple Skilled Nursing Facilities in a geographic area. Provides leadership and guidance to ensure that safety standards and client expectations are satisfactorily met. 

Responsibilities:

Oversee management of housekeeping and laundry departments

Routine visits to each location

Ensure client satisfaction in each account

Ensure compliance to budget with payroll and supplies purchased

Other duties as required 


Qualifications:

Must have Director of Housekeeping experience.

Long Term Care /Skilled Nursing Facility experience

Managerial experience 


Apply Today!</div>

Regional Director of Housekeeping

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