director of human resources

Omni Hotels

<div>Overview:
<div><b>
San Francisco Hotel</b></div><div></div><div><br>
Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.</div><div></div><div><br>
The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.</div>
Job Description:
<div>
This position will direct all areas of Human Resources for the Four Diamond-rated <b>Omni San Francisco Hotel</b> is in the heart of downtown.</div><div></div><div><br>
The<b> Director of Human Resources</b> is responsible for overseeing all aspects of the hotel's human capital management, ensuring the recruitment, development, and retention of a skilled and motivated workforce. This position plays a pivotal role in fostering a positive and inclusive work culture while ensuring compliance with employment laws and regulations.</div>
Responsibilities:
<div><b>
Culture</b></div><ul><li>
Reinforce Omni culture by attending property and department pre-shifts, GEM and ATGT meetings on a rotation basis.</li><li>
Engage with associates by walking around the property several times a day.</li><li>
Drive a strong Omni culture by planning and executing associate events.</li><li>
Promote engagement surveys and ensure participation from our associates. Conduct feedback sessions and implementation of action plans.</li><li>
Ensure the hotel implements effective recognition programs that reward our associates for their hard work and performance.</li></ul><div><b>
Employee Relations
</b></div><ul><li>Foster a positive work environment that promotes employee engagement and morale.</li><li>
Provide counsel and assistance to management in regard to associate relations, supervision and administration ensuring coaching is objective, fair and effective.</li><li>
Address associate concerns and ensure fair and consistent application of policies and procedures.</li></ul><div><b>
Recruitment
</b></div><ul><li>Collaborate with hiring managers to identify staffing needs and develop a strategic recruitment plan for both management and hourly positions.</li><li>
Attend off-property recruitment events/job fairs.</li><li>
Partner with Shared Services for fulfilling roles and coordinating on-property job fairs.</li><li>
Actively engage in community activities including volunteerism. Form relationships with third party staffing agencies/organizations that assist candidates in finding employment.</li></ul><div><b>
Administrative</b></div><ul><li>
Administers compensation policies and programs. Conduct local wage/salary surveys and review/adjust as needed. Monitor wage increases and adjustments.</li><li>
Support Shared Services and act as on-property liaison for benefits and recruitment.</li><li>
Participate in the Hotel&rsquo;s budgeting process, ensuring all associate-related items and labor costs are appropriately budgeted and the department&rsquo;s expenses are in line with expectations.</li></ul><div><b>
Compliance</b></div><ul><li>
Ensure compliance with all federal, state, and local employment laws and regulations. Stay abreast of all federal and state laws and keep management advised of changes. Implement changes as needed.</li><li>
Partner with Corporate Director of Labor to respond to EEOC Charges and other government charges.</li><li>
Ensure quarterly self-audits are conducted for Internal Audit and HR Assessment.</li><li>
Partner with Loss Prevention/Corporate Risk to ensure proper handling of worker&rsquo;s compensation incidents/accidents and partner with monthly safety meetings.</li><li>
Maintain accurate and up-to-date employee records, including personnel files, payroll records, and benefits information.</li></ul><div><b>
Learning &amp; Development</b></div><ul><li>
Coordinate and/or lead Orientation for new hires to familiarize them with hotel policies, procedures, and standards.</li><li>
Implementation of Omni&rsquo;s hourly training programs and management development programs to include Power of Engagement and Manager orientation.</li><li>
Build the talent bench through continuous and engaged/strategic succession planning.</li><li>
Identify development opportunities for Associates and implement plans to build soft skills of leaders through performance evaluations and feedback mechanisms.</li></ul><div><b>
Stategic Leadership</b></div><ul><li>
Develop and implement HR strategies aligned with the hotel's and Omni's overall goals. Act as a key member of the executive committee and serve as a trusted advisor to the General Manager on human capital issues.</li></ul>
Qualifications:
<ul><li>Four or more years of experience as an HR Director or in a similar role within the Hotel/Resort industry.</li><li>
Union experience preferred.</li><li>
Extensive knowledge in Employee Relations, including conducting investigations, crafting responses to government agencies, and managing grievances.</li><li>
Demonstrated ability in leadership fostering employee development, fostering teamwork across departments, and delivering outstanding customer service.</li><li>
Service-oriented and detail-focused with a friendly, approachable demeanor and strong problem solving abilities.</li><li>
Proficient in computer skills, including Microsoft Office and Windows.</li><li>
A bachelor&rsquo;s degree is preferred but not mandatory; equivalent experience will be considered.</li><li>
PHR Certification preferred.</li><li>
Must be able to work a flexible schedule including nights, weekends and holidays.</li></ul><div>
Pay Scale - $130,000.00 - $165,000.00. The pay scale provided is a range that Omni Hotels &amp; Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate&rsquo;s qualifications and/or experience.</div><div><br>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</div><div></div><div><i><br>
Omni Hotels &amp; Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: </i><i>EEOC is the Law Poster</i><i> and the following link is the </i><i>OFCCP's Pay Transparency Nondiscrimination policy statement </i><i>If you are interested in applying for employment with Omni Hotels &amp; Resorts and need special assistance to apply for a posted position, please send an email to </i><i>applicationassistance@omnihotels.com</i><i>. Omni Hotels &amp; Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.</i></div></div><div></div>

Director of Human Resources

City and County of San Francisco

<div><b>Company Description</b><p><br>
This is a Position-Based Test conducted in accordance with CSC Rule 111A. Learn more about the City&rsquo;s hiring process here: https://careers.sf.gov/knowledge/process/</p><p>
Application Opening: Wednesday, November 19, 2025</p><p>
Application Deadline: The job ad will close at 12:00 am PST on Thursday, December 4, 2025. Applications must be submitted by 11:59 pm PST on Wednesday, December 3, 2025.</p><p>
Recruitment ID: PBT-0931-160697</p><p>
Salary Range: The normal annual salary range A is $155,870-$198,952. Appointments above the maximum of the normal range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills.</p><p>
The San Francisco Health Service System (SFHSS) was established in 1937 to provide medical care for municipal employees. SFHSS is responsible for all health benefits administration, including medical, dental, vision, flexible spending accounts (FSA), and a wide array of voluntary benefits for the employees, retirees, and covered dependents of the City and County of San Francisco (CCSF), San Francisco Unified School District, City College of San Francisco, and Superior Court of San Francisco.</p><p>
Today, we serve over 130,000 employees, retirees, and their covered dependents. The department is comprised of seven divisions: Administration, Finance, Member Services Communications, Enterprise Systems and Analytics (ESA), Contracts, and Well-Being.</p><p>
SFHSS' Mission</p><p>
SFHSS is dedicated to ensuring quality and sustainable benefits that enhance the whole-person health and well-being of our members and their families throughout their lifecycles.</p><p>
One of the most popular tourist destinations in the world, San Francisco is a city of truly international character with an eclectic mix of Victorian and modern architecture and a highly diverse cosmopolitan population. With approximately 810,000 residents in a 47 square mile area, San Francisco is the seventeenth most populous city in the United States and the fourth most populous city in California. The City is an internationally famous tourist destination known for its iconic landmarks like the Golden Gate Bridge, Fisherman&rsquo;s Wharf and Alcatraz Island, and its diverse culture and arts scene. For the sports fans, San Francisco is home to the Giants and Golden State Warriors, the Golden State Valkyries and the 49ers located nearby in the South Bay. With fourteen Fortune 500 companies headquartered in the City, and a large infrastructure of professional services, including law, public relations, architecture, and graphic design, populating downtown, San Francisco is a world-class city. With Silicon Valley nearby, San Francisco has also emerged as a high-profile technology center. The City is home to San Francisco State University with over 23,000 students, the City College of San Francisco, the University of San Francisco, the University of California San Francisco and UC Law San Francisco.</p><b><br>
Job Description</b><p><br>
The position plans, organizes, directs and controls functional and technical work of the PeopleSoft HCM system involving Bene&#64257;ts Administration and other key HSS enterprise systems. The Information Systems Manager reports to the Chief Operating and Experience O&#64259;cer and works closely with the Operations Manager, the Chief Financial and Accountability O&#64259;cer, the Contracts Manager, the Well Being Manager and the Communications Director. This position is responsible for the department&rsquo;s IT infrastructure and for the complex analysis, evaluation, recommendation, development and implementation of major healthcare management programs and functions of the Health Service System. This position plans, organizes, directs and controls functional and technical work of the PeopleSoft HCM system involving Bene&#64257;ts Administration.</p><p>
Individual Tasks:</p><ul><li>
Complete all aspects of regulatory filing such as IRS 1095-C, CMS Part D Creditable Coverage, CMS RxDC reporting.<br>
</li><li>Function as the Department Information Security officer (DISO) responsible for completing technology risk assessments, remediating findings, responding to cyber threats, maintaining and testing the business continuity of operations plan.<br>
</li><li>Function as Department Preparedness Coordinator (DPC) responsible for maintaining and providing training on the Facility Emergency Plan and the Workplace Violence Prevention Plan.<br>
</li><li>Responds to public information requests; conducts eDiscovery related to legal or compliance matters.<br>
</li><li>Prepare and verify data accuracy and completeness of highly sensitive datasets prior to release.<br>
</li><li>Administer access and configuration of key applications.<br>
</li><li>Provides additional support for time critical benefits administration system modifications including drafting development requests, conducting testing, configuring applications and providing post implementation support.<br>
</li><li>Review and approve data releases to ensure compliance with HIPAA privacy and security requirements.<br>
</li><li>Ensure information security change management processes are followed, review and approved migrations to production environments.<br>
<br>
Management Responsibilities:<br>
</li><li>Plan, organize, direct and control functional and technical work of the PeopleSoft HCM system involving Bene&#64257;ts Administration. Manage the division's work, projects initiatives and ongoing operational support. Ensure production processes are completed accurately and timely.<br>
</li><li>Communicate with the Controller&rsquo;s O&#64259;ce, Sr. Management, Executive Steering Committee, boards, commissions and major stakeholders by providing regular reports; present business needs and system requirements and recommendations for policy action or resolution; and provide reports as requested.<br>
</li><li>Oversee department technology and reporting strategy aimed towards streamlining work processes, implementing e&#64259;ciencies, and making information transparent, understandable and accessible.<br>
</li><li>Collaborate with technical experts to develop business goals that align with department&rsquo;s strategic goals and objectives; de&#64257;ne and analyze the functional and technical requirements for ongoing system architecture/infrastructure planning and procurement, consistent with maximum e&#64259;ciency and best practices.<br>
</li><li>Collaborate with technical experts to maintain and test a current contingency plan for all technologies and systems to prepare for and mitigate systems failure or recovery from disaster.<br>
</li><li>Develop and implement procedures, controls and policies to maintain smooth, e&#64256;ective, and secure systems operations that remain compliant with city cybersecurity policy and practice, administrative, legal, and regulatory requirements.<br>
</li><li>Represent the Department and promotes its interests to inter-agency committees and working groups.<br>
</li><li>Oversee department IT procurement.<br>
</li><li>Perform other duties as required.</li></ul><br>
<b>
Qualifications</b><p><i><br>
All applicants must verify that they meet both elements below</i></p><p><b>
Education:</b> Possession of a baccalaureate degree from an accredited college or university, preferably with major college coursework in management information systems, computer science, information technology, data processing operations, business administration or a related &#64257;eld; AND</p><p>
 <b>Experience:</b> Six (6) years of progressively increasing project management experience. This experience must include one (1) year of managing large integrated systems which may have included Human Resources, Benefits and Payroll functions in a complex organization of the six (6) year duration and (3) years of the six (6) years must include experience supervising professionals.</p><p><b>
Substitution:</b> Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.</p><p>
Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.</p><p><i>
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.</i></p><p>
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.</p><p><b>
Desirable Qualifications:</b></p><ul><li>
One (1) year of Emergency Preparedness, Response and/or Recovery experience in the area of HCM systems or Payroll Operations;</li><li>
Extensive knowledge and experience in managing PeopleSoft Human Capital Management applications;</li><li>
Project Management Certification or demonstrated experience in project management;</li><li>
Demonstrated strong analytical, planning, and organizational skills and abilities;</li><li>
Demonstrated experience interacting with internal and external governmental personnel and outside vendors and contractors;</li><li>
Experience with hiring and managing staff at the IT project manager and analyst levels;</li><li>
Experience with setting performance standards, creating policies and procedures, and managing the work environment for professional level staff;</li><li>
Proven knowledge of human resources, benefits administration, and payroll principles, processes and practices and knowledge of modern organization and performance management methods;</li><li>
Experience analyzing and solving complex systems problems and identifying and recommending appropriate solutions;</li><li>
Proven ability to interact skillfully and tactfully with all levels of government officials, customers, employees and the general public;</li><li>
Skill at demonstrating the highest levels of organizational leadership and management;</li><li>
Proven ability to plan, organize and direct work of a diverse group of professional subordinates.</li></ul><p><b>
Verification of Education and Experience:</b></p><p>
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.</p><p>
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements</p><p>
Note: Falsifying one&rsquo;s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.</p><p>
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Applicants must complete the official application. We review your application, NOT your resume&mdash;complete it fully and highlight your relevant experience.</p><b><br>
Additional Information</b><p><b><br>
Selection Procedure:</b> After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:</p><p>
Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.</p><p>
Training and Experience Evaluation (T&amp;E) (Weight: 100%)</p><p>
Candidates that meet the minimum qualifications will be invited to participate in a Training and Experience evaluation. The Training and Evaluation questions are designed to evaluate candidates' relative knowledge, skills and abilities in job-related areas. This may include but not be limited to knowledge of benefit administration systems, information technology and network administration including large integrated systems which may have included Human Resources, Benefits and Payroll functions in a complex organization and development and implementation of complex systems and procedures and supervisory experience. All relevant experience, education and training must be on the application in order to be reviewed in the rating process. It is essential that applicants provide complete information in identifying their education, experience and training.</p><p>
Candidates will be required to respond to the T&amp;E in the time frame indicated and must submit the completed questionnaire as directed in order to have it evaluated.</p><p>
Candidates will be placed on the eligible list in rank order according to their final score.</p><p>
Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.</p><p>
The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.</p><p>
Certification: The certification rule for the eligible list resulting from this examination will be <b>Rule of the List.</b></p><p><b>
Terms of Announcement and Appeal Rights:</b> Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at Careers with purpose | City and County of San Francisco.<br>
<br>
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is &lsquo;abuse of discretion&rsquo; or &lsquo;no rational basis&rsquo; for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.</p><p>
Additional Information Regarding Employment with the City and County of San Francisco:</p><ul><li>
Information About the Hiring Process</li><li>
Conviction History</li><li>
Employee Benefits Overview</li><li>
Equal Employment Opportunity</li><li>
Disaster Service Worker</li><li>
ADA Accommodation</li><li>
Veterans Preference</li><li>
Seniority Credit in Promotional Exams</li><li>
Right to Work</li><li>
Copies of Application Documents</li><li>
Diversity Statement</li></ul><p>
Where to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.</p><p>
Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.</p><p>
Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.</p><p>
Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file.</p><p>
Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.</p><p>
If you have any questions, you may contact Lauren Rowe at lauren.rowe@sfgov.org</p><div></div><p>
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.</p></div>

Information Systems Manager (0931) San Francisco Health Service System (ID# 160697)

Genentech

<div><div><div>THE POSITION</div><p>
Who We Are<br>
Genentech (GNE), a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. To solve the world's most complex health challenges, we ask bigger questions that challenge our industry and the boundaries of science to transform society. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis.</p><p></p><p>
The Learning &amp; Skill Development (LSD) organization plays a key role in installing a digital culture and mindset across the Commercial and Medical Group (CMG) as well as providing every CMG customer - be it employee, manager, healthcare provider, and patient - with the information and skills that they need next, when they need it, where they need it. LSD is in the process of transforming CMG into a continuous then contribution learning culture by pioneering advances in skills management, digital learning, experiential learning, and workflow learning.</p><p></p><p><br>
LSD includes a team of learning business partners who have deep business acumen and are well versed in the trends and data coming from sales, marketing, and medical. They work in close collaboration with a group of learning design architects who are responsible for perennial focus areas such as medical, therapeutic area certification, leadership development as well as business transformation areas which currently include omnichannel, contracting, digital, and AI across all CMG business units. Both teams are supported by a team of instructional designers and multimedia partners who build best-in-class learning products. LSD scales these learning products through facilitators and field trainers who upskill business experts and leaders in executive presence, learning technologists who use cutting edge applications and systems to embed learning as close to the work as possible, and an analytics function that maps CMG's skill domains and employee skill gain to business impact metrics.</p><p></p><p>
Role Overview</p><p>
The Senior Director of Field Readiness and Certification is the single-threaded leader focused on ensuring that commercial and field medical employees are compliantly trained on Genentech&rsquo;s growing portfolio of products and ready to deliver industry business practices for account management, contracting, digital and omnichannel engagement, and leadership. The Sr Director owns onboarding for field new hires leveraging digital learning and human engagement to optimize the employee experience. This leader partners with marketing squads, compliance, people and culture to ensure that new hires reach role proficiency in a time efficient manner while optimizing the quality of the employee experience. The Sr Director also owns the ongoing development journey for commercial, medical and squads. Through a team of learning business partners, facilitators, and field trainers, the Sr Director will leverage strategic workforce planning data, partner with the business to prioritize current and future skills, and build/maintain a cohesive skill development narrative and learning roadmap for each high-volume role. The Sr Director will continuously measure the learning experience of both new hires and tenured employees to inform and drive continuous improvement, particularly through the thoughtful integration of digital learning. Through a team of squad business partners, the Sr Director will ensure that each product in the portfolio has a comprehensive learning strategy to deliver brand priorities through commercial and medical field employees. This role is a key member of the Learning &amp; Skill Development team and will report into the head of LSD.</p><p></p><p>
Key Responsibilities:</p><ul><li><p><i>
Strategic Leadership: </i>Act as the single-threaded leader accountable for the comprehensive training and readiness of all commercial and medical field employees.</p></li><li><p><i>
Business Partnership: </i>Serve as the direct business partner and trusted strategic advisor to the Customer Engagement (CE) leadership team, US Medical (USM) leadership team, and all Marketing squad leaders.</p></li><li><p><i>
Product Learning Strategy: </i>Direct a team of squad business partners to develop and iterate on comprehensive learning strategies and roadmaps for each product in the portfolio, ensuring that field employees are equipped to deliver brand priorities.</p></li><li><p><i>
Onboarding: </i>Own and continually optimize the onboarding experience for all field new hires, focusing on time efficiency, quality of experience, and ensuring new hires reach role proficiency rapidly.</p></li><li><p><i>
Product Training &amp; Field Readiness: </i>Ensure all commercial and medical field employees are compliantly trained on Genentech&rsquo;s growing product portfolio and proficient on all required business processes and tools to ensure field readiness (e.g., account management, contracting, digital, and omnichannel engagement).</p></li><li><p><i>
Optimize Learning Operations:</i> Partner with operations teams across CE, USM, and LSD to optimize internal processes and reduce friction. This includes a new hire and new to role forecasting process to ensure that the organization can ramp sufficient resources ahead of higher volume training. Scale the delivery of learning products through an internal team of facilitators and an indirect team of field trainers.</p></li><li><p><i>
Skill Development Strategy:</i> Leverage strategic workforce planning data to partner with business leaders and P&amp;C, prioritize current and future skills, and build/maintain a cohesive skill development narrative and an annual learning roadmap for each high-volume role in CE and USM.</p></li><li><p><i>
Field Meetings: </i>As part of the annual learning roadmap for each role, own learning related components of the National Field Meeting (NFM) and Fall Field Meeting (FFM) to accelerate learning, cross-role collaboration, and skill mastery through in-person experiential learning.</p></li><li><p><i>
Measurement: </i>Partner with the LSD Data Science function to create and automate a set of standard metrics for onboarding, field readiness, cross-training, and KPI targets based on product learning strategies as well as skill development targets for high-volume job roles. Regularly monitor data; report insights to commercial, medical and marketing squad leaders; and identify strategies to mitigate gaps identified in the data.</p></li><li><p><i>
Employee Experience: </i>Oversee the development journey for field employees, including capabilities related to leadership and advanced field skills. Regularly engage with new hires and tenured employees to identify continuous improvement opportunities. Drive resolution of these opportunities through LSD, People &amp; Culture, and other partners.</p></li><li><p><i>
Team Management: </i>Lead and guide a team of learning business partners, squad business partners, facilitators, and field trainers (indirect reporting) to execute high-quality training and development initiatives.</p></li><li><p><i>
Cross-Functional Partnership</i>: Collaborate closely with Marketing Squads, Customer Engagement, US Medical, Compliance, and People &amp; Culture to align training programs with business strategy, regulatory requirements, and employee experience goals.</p></li><li><p>
Cultivate a culture where everyone is respected, belongs, can contribute authentically and thrive</p></li><li><p>
Lead, act and live our Operating Principles in all aspects of work</p></li><li><p>
Complies with all laws, regulations, policies and procedures that govern the conduct of Genentech activities</p></li></ul><p></p><p>
Management Responsibilities:</p><ul><li><p>
Develop and create an inspiring culture and great place to work by leading, acting and living our Operating Principles in all aspects of work, inclusive of employee engagement and promoting a culture of inclusivity and belonging</p></li><li><p>
Responsible for resource management, recruiting, hiring, performance of a team, and onboarding qualified individuals</p></li><li><p>
Provide day to day coaching, development conversations, professional development plans, performance reviews, and succession planning for direct reports</p></li><li><p>
Establishes and clearly communicates team priorities, goals and expectations</p></li><li><p>
Foster collaboration across multiple functions within LSD, CMG, and Genentech to drive alignment and ensure effective implementation of learning solutions</p></li><li><p>
Provide clear direction and focus for the team while ensuring all deliverables for a given priority area are completed, issues are escalated and assess/mitigate risk appropriately</p></li><li><p>
Manage resources in an out of key initiatives as needed to flow talent, ensure ongoing maintenance, drive critical work and assess/mitigate risk</p></li><li><p>
Manage overall team operating model to ensure maintenance/support, in alignment with department strategy and outcomes</p></li><li><p>
Comply with all laws, regulations, policies and procedures that govern the code of conduct of Genentech activities</p></li><li><p>
Complete and ensure that the team completes all compliance training requirements and reinforces the importance of adhering to compliance policies with the team</p></li></ul><p></p><p>
Qualifications/Experience:</p><ul><li><p>
Masters degree in Business, Education, Organizational Development, Human Resources, or a related field.</p></li><li><p>
10+ years of progressive experience in Training, Learning &amp; Development (L&amp;D), Sales/Commercial Operations, or a related function within the pharmaceutical, biotechnology, healthcare, fintech or regulated industries.</p></li><li><p>
5+ years in a senior leadership (director or vice president) role managing and leading large, diverse teams (including direct and indirect reports) responsible for training delivery and strategy.</p></li><li><p>
Proven experience as a strategic business partner to senior leadership teams.</p></li><li><p>
Demonstrated success in designing, implementing, and optimizing large-scale field employee onboarding programs.</p></li><li><p>
Deep working knowledge of the pharmaceutical/biotech commercial and medical field roles (e.g., Account Managers, Medical Science Liaisons) and their compliance requirements.</p></li><li><p>
Extensive experience in product launch training, field readiness, and developing learning strategies for complex therapeutic areas and product portfolios.</p></li><li><p>
Proven ability to leverage data and analytics (e.g., learning KPIs, proficiency metrics, strategic workforce planning data) to drive development strategy and measure business impact.</p></li></ul><p></p><p>
Location</p><ul><li><p>
This position is based in South San Francisco, CA and relocation benefits are available.</p></li></ul><p></p><p><i>
The expected salary range for this position based on the primary location of South San Francisco, CA is $210,400 - 390,800. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.</i></p><p></p><p><br>
Benefits</p><p></p><p>
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.</p><p></p><p>
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.</p></div><p></p>
<div><div>JOB FACTS
</div><div><div><ul><div><b>Job Sub Category</b><b>
</b><p>Training &amp; Development
</p></div><div><b>Schedule</b><b>
</b><p>Full time
</p></div><div><b>Job Type</b><b>
</b><p>Regular
</p></div><div><b>Posted Date</b><b>
</b><p>Nov 10th 2025
</p></div><div><b>Job ID</b><b>
</b><p>202511-128942</p></div></ul></div></div></div></div><p></p>

Senior Director of Learning - Field Readiness

Kids in Need of Defense

<div><div><b>About KIND</b></div><div></div><div><br>
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child&rsquo;s rights and well-being are protected throughout their journey to safety.</div><div>
</div><div>
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.</div><div></div><div><b><br>
Position Summary</b></div><div></div><div><br>
KIND seeks a Managing Attorney, San Francisco to assist in the management of the delivery of legal services to children and families impacted by family separation and other emerging legal and policy changes affecting migrant children seeking safe haven in the U.S., provide direct representation, pro bono mentoring, and strategic legal counsel and program planning and implementation in a cutting-edge area of humanitarian immigration work on behalf of highly vulnerable children. As needed, the incumbent will supervise Staff Attorneys, Senior Paralegals, Paralegals, and program staff. The Managing Attorney, San Francisco will report to the Managing Director, San Francisco.</div><div></div><div><br>
This position is contingent upon continued funding.</div>
<h3 class="jobSectionHeader"><b>Essential Functions</b></h3><ul><li>
Supervises and lead program staff in the relevant jurisdiction(s), in consultation with the Managing Director, including:</li><li>
Program oversight, direct representation and pro bono placements, supervising casework, managing caseloads and other assignments, promoting, and advising supervisees on professional growth, conducting employee performance evaluations, meeting regularly with each supervisee, and providing consistent and effective supervision to ensure high-quality legal work and achievement of deliverables.</li><li>
Plans and implements effective recruitment, mentoring, and case placement strategies to increase pro bono representation of unaccompanied immigrant children with support from the Senior Director for Pro Bono Partnerships; ensures staff adherence to KIND standards for pro bono mentorship.</li><li>
Leads, delegates, and develops pro bono training resources and local training curriculum, including sample filings and guidance packets, in coordination with KIND&rsquo;s Legal and Technical Assistance Team and Senior Director for Pro Bono Partnerships, assists with development and conducting of a local KIND training for both staff and external partners and stakeholders.</li><li>
Provides both mentoring to KIND pro bono attorneys and direct legal representation to KIND clients:</li><li>
 In the pro bono mentoring function, provides robust consultation and technical assistance to pro bono attorneys who have accepted a KIND case.</li><li>
In the direct representation function, performs ordinary functions of legal counsel including legal research and formulating the legal strategy for the case; conducting client interviews; appearing before immigration and/or state courts or agencies, and drafts and files court pleadings and applications for benefits.</li><li>
Provides legal skills training and technical case assistance to in-house staff, pro bono attorneys, or other stakeholders, in coordination with field office colleagues and KIND&rsquo;s Training and Technical Assistance Team.</li><li>
Supports the Managing Director to develop and implement management strategies to meet ambitious programmatic and funding deliverables, including staff recruitment and development-support functions, employee engagement, and quality control of KIND&rsquo;s legal services delivery.</li><li>
Partners with the Managing Director to ensure mid-level supervisors in the field office are equipped and trained to effectively supervise and coach their direct reports.</li><li>
Oversees data management, ensuring data integrity through regular case audits, technical fluency with KIND&rsquo;s case management systems, and oversight of data upkeep and accuracy by supervisees.</li><li>
In collaboration with the Managing Director, leads and manages large and complex programs, including oversees and drafts grant reports, metrics oversight, and assists in the drafting of funding proposals as needed.</li><li>
Maintains internal and external stakeholder relations; participates in local coalitions of various stakeholders supporting unaccompanied immigrant children.</li><li>
Collaborates with other KIND departments on specific projects and initiatives as needed, including KIND&rsquo;s Policy, Advocacy, Communications, and International departments.</li><li>
Participates in and leads local and national KIND meetings, committees, retreats, and events.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications and Requirements</b></h3><ul><li>
J.D. and admitted to state bar.</li><li>
Must be fully fluent in English and Spanish (Required for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking).</li><li>
Minimum of 6 years of experience practicing immigration law, which should include representation of clients in humanitarian immigration claims such as asylum, Special Immigrant Juvenile Status, U visas, and T visas.</li><li>
Minimum of 4 years of experience working with children, preferably immigrant and refugee children, and/or working with survivors of abuse, human trafficking, or other trauma.</li><li>
Experience working with law firm attorneys and or other legal volunteers.</li><li>
Minimum of 3 years of experience supervising attorneys and non-attorney staff.</li><li>
Minimum of 2 years of experience in program management, including experience such as project management, tracking deliverables, hiring, planning and development.</li><li>
Minimum of 2 years of experience working in a released setting, if the position is over a released program.</li><li>
Excellent written and oral communication skills in English and Spanish.</li><li>
Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).</li><li>
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.</li><li>
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.</li><li>
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.</li><li>
Committed to practicing and supporting wellbeing and a work-home life balance.</li><li>
Experience working and communicating in a remote environment preferred but not required.</li></ul><div></div><div><b><br>
Our Benefits</b></div><div>
</div><ul><li>Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.</li><li>Pre-tax flexible spending account (FSA) for both medical and dependent care.</li><li>Pre-tax transit and parking spending account.</li><li>Employer-paid life insurance and accidental death and dismemberment insurance.</li><li>Employer-paid short and long-term disability insurance.</li></ul><div>
</div><div>
For a complete list of benefits, please click here.</div><div>
</div><div><b>
Our Focus on Wellness</b></div><div>
</div><div>
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.</div><div>
For more information regarding our Wellness initiatives please visit this link.</div><div></div><div><b><br>
Application Instructions</b></div><div></div><div><br>
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.</div><div><i>
</i></div><div><b><i>
Disclaimer:</i></b><i> KIND is committed to an ethical recruitment and hiring process and maintains a firm &ldquo;no fees&rdquo; recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: </i><i>https://supportkind.org/join-the-team/kind-employment-practices/</i><i>.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Managing Attorney, San Francisco & Fresno

<div><div><b>About KIND</b></div><div></div><div><br>
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child&rsquo;s rights and well-being are protected throughout their journey to safety.</div><div>
</div><div>
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.</div><div></div><div><b><br>
Position Summary</b></div><div></div><div><br>
KIND seeks a Managing Director, San Francisco &amp; Fresno to provide seasoned, disciplined, and effective management of the KIND field office, including performing independently in the areas of program and performance management, budgeting, employee relations, and development-support functions.</div><div>
</div><div>
As the head of KIND&rsquo;s local office, the Managing Director San Francisco &amp; Fresno is a critical member of the management team in KIND&rsquo;s Legal Services division and is the senior representative of the organization at the local level &ndash; effectively engaging government, private sector partners, and community stakeholders to advance KIND&rsquo;s mission. Managing Directors supervise Senior Attorneys and Managing Attorneys as well as other attorney and non-attorney staff as needed. The Managing Director will report to the Regional Director, Legal Services.</div><div></div><div><br>
 This position is contingent upon continued funding.</div>
<h3 class="jobSectionHeader"><b>Essential Functions</b></h3><ul><li>
Provides mentoring to KIND pro bono attorneys and as needed, limited direct legal representation to KIND clients. In the pro bono mentoring function, provide robust consultation and technical assistance to pro bono attorneys who have accepted a KIND case. In the direct representation function, perform ordinary functions of legal counsel including legal research and formulating the legal strategy for the case; conducting client interviews; appearing before immigration and/or state court or agencies, and drafting and filing court pleadings and applications for benefits.</li><li>
Mentors and/or directs representation responsibilities will be determined based on programmatic and institutional priorities in consultation with Legal Programs leadership.</li><li>
Serves as a member of KIND's Legal Programs management team, responsible for the overall management of field office including program quality and deliverables, staff performance, team cohesion and functioning, and integration with the Legal Programs department and organization at large.</li><li>
Monitors and presents changes in immigration law to multiple audiences, including legal services and pro bono partners, and other high-level internal and external stakeholders. Consults with and contributes thought leadership and information on local trends to support the work of KIND&rsquo;s Training and Technical Assistance team and other internal stakeholders.</li><li>
Develops and implements effective management strategies to meet ambitious programmatic and funding deliverables and mission-critical priorities, including staff recruitment and development-support functions, employee engagement, and quality control of KIND&rsquo;s legal services delivery.</li><li>
Oversees the provision of top-notch mentoring programs and direct representation services to clients in the released and detained context as relevant.</li><li>
Ensures data integrity and utilize case management databases and other technological tools to assist in creating more efficient processes and identifying training, recruitment, client needs/opportunities, and trends, in collaboration with KIND&rsquo;s Data Strategy Team.</li><li>
Promotes volunteer support by actively developing and maintaining KIND&rsquo;s relationships with law firms and corporate counsel with a robust presence in the respective city and/or region, in coordination with KIND's Senior Director for Pro Bono Partnerships.</li><li>
Serves as the field office primary liaison with KIND&rsquo;s headquarters (including Legal Programs leadership, and Policy, Advocacy, Communications, Development, Human Resources, and Operations departments), working under the supervision of KIND&rsquo;s Regional Director.</li><li>
Maintains internal and external stakeholder relations; serve as KIND leader in local coalitions of various stakeholders supporting unaccompanied immigrant children.</li><li>
Works with Legal Programs leadership, Development, and Finance to ensure compliance with all grant and funding requirements.</li><li>
Manages team or field office budget and, with assistance from other team members, track expenditures and identify budgeting priorities.</li><li>
Assists with special projects of local and national scope at the direction of KIND leadership.</li><li>
Participates in local coalitions of various stakeholders supporting unaccompanied immigrant children.</li><li>
Collaborates on social services programming for clients and pro bono attorneys in conjunction with the Social Services Team, including local field office Social Services Coordinator(s).</li><li>
As a member of the management team in the Legal Programs department, the Managing Attorney is expected to uphold the following leadership characteristics:</li><li>
Meaningfully contribute thought leadership and expertise to advance KIND&rsquo;s mission and the strategic goals and objectives of the Legal Programs Team.</li><li>
Offer new insights into challenges and opportunities; evaluate conventional approaches and provide and encourage new ideas and innovations and explore and implement new or innovative programs/processes in collaboration with leadership.</li><li>
Partner with organizational leadership on conflict resolution.</li><li>
Deal effectively with pressure and remain optimistic and persistent, even in an uncertain and challenging environment.</li><li>
Together with other members of the management team, embrace leadership values and a work ethic that exemplifies authenticity, goodwill, transparency, and collaboration.</li><li>
Inspire and foster team commitment, spirit, trust, and employee wellness.</li><li>
Facilitate cooperation and motivate team members to accomplish group goals.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications and Requirements</b></h3><ul><li>
J.D. and admitted to state bar.</li><li>
Minimum of 7 years of experience practicing immigration law, which should include representation of clients in humanitarian immigration claims such as asylum, Special Immigrant Juvenile Status, U visas, and T visas.</li><li>
Minimum of 5 years of experience working with children, preferably immigrant and refugee children, and/or working with survivors of abuse, human trafficking, or other trauma.</li><li>
Minimum of 4 years of experience supervising attorneys and non-attorney staff.</li><li>
Minimum of 3 years of experience in program management, including experiences such as project management, tracking deliverables, hiring, planning, and development.</li><li>
Minimum of 2 years of experience working with law firm attorneys and/or other legal volunteers.</li><li>
Experience working with children or individuals in detained settings is preferred.</li><li>
Experience working in a national or larger management structure is preferred.</li><li>
Strong record of cultural competence and cross-cultural communication skills.</li><li>
Demonstrated ability to communicate effectively and persuasively both orally and in writing.</li><li>
Demonstrated effective and authentically engaged leadership; ability to critically assess challenges and propose and execute solutions, with appropriate consultation and visibility to leadership; excellent professional judgment.</li><li>
A deep understanding of and ability to work and lead effectively with internal and external stakeholders and participate in local coalition work.</li><li>
Excellent written and oral communication skills in English.</li></ul><div>
Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).</div><div>
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.</div><div>
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.</div><div>
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.</div><div>
Committed to practicing and supporting wellbeing and a work-home life balance.</div><div>
Experience working and communicating in a remote environment preferred but not required.</div><div></div><div><b><br>
Our Benefits</b></div><div>
</div><ul><li>Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.</li><li>Pre-tax flexible spending account (FSA) for both medical and dependent care.</li><li>Pre-tax transit and parking spending account.</li><li>Employer-paid life insurance and accidental death and dismemberment insurance.</li><li>Employer-paid short and long-term disability insurance.</li></ul><div>
</div><div>
For a complete list of benefits, please click here.</div><div>
</div><div><b>
Our Focus on Wellness</b></div><div>
</div><div>
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.</div><div>
For more information regarding our Wellness initiatives please visit this link.</div><div></div><div><b><br>
Application Instructions</b></div><div></div><div><br>
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.</div><div><i>
</i></div><div><b><i>
Disclaimer:</i></b><i> KIND is committed to an ethical recruitment and hiring process and maintains a firm &ldquo;no fees&rdquo; recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: </i><i>https://supportkind.org/join-the-team/kind-employment-practices/</i><i>.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Managing Director, San Francisco & Fresno

San Francisco Department of Public Health

<b>Recruitment:</b> RTF0157569-01121573
<br><br>
<b>Published:</b> November 10, 2025
<br><br>
<b>Contact:</b><br>
Eliot Watt - Eliot.Watt@sfdph.org
<br><br>
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
<br><br>
Share
<br><br>
<b>Department:</b> Public Health
<br><br>
<b>Job class:</b> 1070-IS Project Director
<br><br>
<b>Salary range:</b> $165,334.00 - $235,326.00
<br><b>Role type:</b> Permanent Civil Service What does this mean?
<br><br>
<b>Hours:</b> Full-time
<br><br>
<b>Exam type:</b> Position Based Test
<br><br>
<b>Rule:</b> Rule of 10
<br><br>
<b>List type:</b> Combined Promotive and Entrance
<br><br>
<b>About:</b><br>
11/10/2025 - Epic certificate note added. Existing applicants need not reapply.
<br>The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
<br><b>Application Opening:</b>  10/24/2025
<br><b>Application Deadline:</b> On or after 11/9/2025
<br><b>Annual Salary:</b> $165,334 - $235,326
<br><br>
careers.sf.gov/classifications/?classCode=1070
<br><b>Appointment Type:</b> Permanent Civil Service
<br><b>Recruitment ID:</b>  PBT-1070-157570
<br>The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
<br>The San Francisco Department of Public Health is implementing the Epic electronic health record system across the DPH Network to enhance care coordination and expand secure access to patient data for third-party partners. As part of this transformative effort, we are seeking two Project Directors to lead critical initiatives for the San Francisco Department of Public Health.
<br><br>
Role description
<br><br>
Under the direction of the EHR Epic Program Director, the Epic Ambulatory & Outpatient Applications Manager and the Epic Inpatient Applications Manager will each lead a team of more than 10 IT and workflow professionals. These are direct staff management roles responsible for the strategic development, implementation, and long-term support of Epic applications across the SFDPH network.
<br>1. Epic Ambulatory & Outpatient Applications Manager
<br>Oversees Epic Ambulatory and specialty modules such as EpicCare Nephrology, Bones Orthopaedics, Kaleidoscope Ophthalmology, Wisdom Dental, and Behavioral Health.
<br>Manages all aspects of EpicCare Link and supports external partner access to outpatient tools.
<br>2. Epic Inpatient Applications Manager
<br>Oversees Epic Inpatient and specialty modules including EpicCare Jail Health, Willow Ambulatory, Willow Inpatient, Orders, Optime, ASAP (Emergency Department), Optime/Anesthesia (Surgery), and Behavioral Health.
<br>Manages inpatient-related third-party access and integration with Epic tools.
<br>Common Responsibilities
<br>Lead and manage cross-functional teams supporting Epic application domains, including strategy development, planning, testing, quality assurance, documentation, and user acceptance.
<br>Serve as the primary liaison for Epic application teams and third-party partners accessing Epic tools outside the DPH Network.
<br>Collaborate with Workstream IT Managers and operational teams to assess workflow needs, system design, and translate requirements into functional solutions.
<br>Facilitate integrated workgroups, ensure coordination between applications, and maintain implementation timelines and documentation.
<br>Support Epic access for all users across a complex technical environment that spans multiple institutions and a diverse suite of applications.
<br>Coordinate functions and activities across SFDPH divisions, affiliate organizations, and external partners, with a focus on Primary Care, Specialty Care, and Behavioral Health.
<br>Foster cross-collaboration with internal SFDPH operational groups to ensure alignment and continuity of care.
<br>Common Duties Include
<br>Organize, direct and supervise the work of subordinate staff.
<br>Provide feedback and coach staff through professional development.
<br>Participate in the development and implementation of goals, objectives, policies, priorities
<br>and procedures for the assigned programs.
<br>Ensure that activities are completed in a timely and efficient manner consistent with defined policies and regulations.
<br>Assume significant responsibility for the preparation and administration of assigned budget(s).
<br>Represent the department at various meetings.
<br>Coordinate training programs for staff and users; design, fund, schedule and/or arrange for outside trainers.
<br>Function as liaison to other units or departments for data processing activities; coordinate sharing of common software applications and data.
<br>Develop and present information systems Master Plan.
<br>Develop, program and maintain unit data processing applications.
<br>Review and provide direction for system production activities.
<br>Install new devices and software for computer and telecommunication systems; and/or coordinate installation plans with vendors, administrators, users, programmers, analysts, etc.
<br>Perform complex system administrator and/or production functions for computer and communication systems.
<br>Monitor, analyze and resolve problems for systems with varied environments, including PC-based networks, mini computers, mainframes and the like.
<br>Evaluate hardware and software.
<br>Coordinate consultants in the purchase of hardware and software and the establishment of custom software applications for departments.
<br>May prepare specifications and purchase orders; manage vendor accounts; recommend consulting services as needed: establish maintenance contracts for equipment.
<br>Evaluate and recommend department equipment purchases; may maintain inventories of materials, supplies and equipment.
<br><br>
How to qualify
<br><br>
MINIMUM QUALIFICATIONS
<br>Certification
<br>Epic Certification*
<br>Verification of valid Epic Certification will occur at time of job offer. It is assumed that if you are performing Epic IT work such as back-end configuration, installation, testing, etc., you have the appropriate Epic certification as opposed to individuals performing front end user transactions.
<br><br>
<b>Information on obtaining your Epic Certifications:</b><br>
Active UserWeb account - Sign in to userweb.epic.com and navigate to Certification Maintenance to download
<br>Deactivated UserWeb account - Follow steps at userweb.epic.com/Forms/CertificationMaintenance
<br>Experience
<br>Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience
<br><br>
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
<br>Education
<br>An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
<br>Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
<br><br>
One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
<br><ul>
<li>The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.</li>
</ul>
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
<br>DESIRABLE QUALIFICATIONS
<br><br>
These desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
<br>Specific Epic certifications
<br>EpicCare Ambulatory
<br>Clindoc
<br>ASAP
<br>Orders
<br>Willow
<br>Optime/Anesthesia
<br>Project management and process leadership
<br>Strong communication skills
<br>Proficiency with basic word processing and presentation applications
<br>Knowledge of flow diagramming applications and collaboration platforms
<br>Knowledge of Lean fundamentals including, but not limited to, A3 thinking, Value Stream Mapping and Kaizen events
<br>Knowledge of HL7 standard integration and Microsoft SQL databases
<br>Working knowledge of applicable federal, state, local, and private laws and regulations in relation to the processes of the area of purview and electronic health records
<br>Experience managing large teams in a complex integrated environment
<br><b>Important Note:</b> Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
<br><br>
What else should I know?
<br><br>
<b>Selection Procedures :</b><br>
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
<br>Assessment Component
<br><br>
Candidates that meet the minimum qualifications will be invited to participate in an exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
<br>Ability to produce complex reports to extract, analyze, and present data in formats that support strategic planning, operational decisions, and compliance requirements.
<br>Ability to supervise and manage reporting staff while providing leadership and technical guidance.
<br>Ability to efficiently analyze, prioritize, and resolve problems in a fast-paced environment.
<br>Ability to effectively communicate in writing to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
<br>Ability to effectively communicate orally to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
<br>Ability to explain technical hurdles to non-technical staff with clarity and precision to facilitate understanding, collaboration, and informed decision-making.
<br>Ability to translate operational business rules and clinical requirements into functional applications and reports to support data-driven decision-making and improve workflow efficiency.
<br>Ability to analyze user and business requirements to support system implementation, ensure regulatory compliance, and inform planning and policy development.
<br>Ability to manage vendor relationships and monitor performance to ensure IT asset procurement and lifecycle servicing fulfill contractual obligations.
<br>Knowledge of budgeting and contract administration to support financial planning and resource allocation.
<br>Ability to design, coordinate, and evaluate training programs to meet organizational learning needs.
<br><b>Behavioral Consistency Questionnaire (Weight:</b> 100%)
<br>Candidates must achieve a passing score on the exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. Qualified applicants who apply to both 1070 Epic-Certified IT Project Director and 1070 IT Integration, Application Development, and ADS Manager will complete a single examination.
<br>Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
<br>Certification
<br><br>
The certification rule for the eligible list resulting from this examination will be the Rule of 10 Scores.
<br><br>
<b>Eligible List/Score Report :</b><br>
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
<br>The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.
<br><br>
<b>How to apply:</b><br>
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov .
<br>Our email communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link .
<br>Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.
<br>Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
<br>Terms of Announcement and Appeal Rights
<br><br>
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.
<br>Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at careers.sf.gov . The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
<br>Additional information regarding Employment with the City and County of San Francisco
<br>Information about the Hiring Process
<br>Conviction History
<br>Employee Benefits Overview
<br>Equal Employment Opportunity
<br>Disaster Service Workers
<br>Reasonable Accommodation
<br>Right to Work
<br>Copies of Application Documents
<br>Diversity Statement
<br>Veterans Preference
<br>Seniority Credit in Promotional Exams
<br>If you have any questions regarding this recruitment or application process, please contact the analyst, Eliot.Watt@sfdph.org 628-271-6704.
<br>We may use text messaging to communicate with you at the phone number provided in your application. The first message will ask you to opt-in to text messaging.
<br>The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Epic-Certified IT Project Director - SF Dept of Public Health - 1070

Mina Group

<div><p><b>The Mina Group is looking for an HR &amp; Payroll Associate for our San Francisco office. You will be the first point of contact for employees and play an important role in creating a positive work environment for employees in our restaurants and corporate office. You will be responsible for processing bi-weekly payroll as well as providing support across a variety of HR related functions. This is an excellent opportunity for a service-oriented individual to gain exposure to a wide variety of HR functions in a supportive, fast-paced environment. This position reports to the Director, Human Resources.</b></p><p>
What you will do, though not all inclusive:</p><ul>
<li>
Provide customer-focused support to employee questions on payroll, benefits, HR processes and general HR support</li>
<li>Process bi-weekly payroll and off cycle checks</li>
<li>Maintain accurate employee records in our HRIS system
</li><li>Support the administration of all benefit programs including open and new hire benefit enrollment, verifying the accuracy of invoices, and ensuring enrollment records are accurate and up-to-date</li>
<li>Assist recruiting team with candidate screening and scheduling</li>
<li>Assist with new hire onboarding in our SF office</li>
<li>Support other HR team projects</li>
<li>Other duties as assigned or needed</li>
</ul><p>
What we&rsquo;re looking for:</p><ul>
<li>
2+ years of related work experience in HR, benefits and/or payroll; experience with ADP Workforce Now a plus</li>
<li>Strong customer service orientation; someone who enjoys solving problems and helping people get the information they need</li>
<li>Ability to manage multiple tasks and thrive in a fast-paced environment</li>
<li>Attention to detail and accuracy
</li><li>Ability to maintain confidential information</li>
<li>Excellent verbal, written, and interpersonal communication skills</li>
<li>Self-motivated learner who can proactively assess and recommend ways for us to continually improve our processes and be more efficient</li>
<li>Proficiency in Microsoft Office applications</li>
<li>Bilingual Spanish highly desirable</li>
<li>Restaurant experience a plus</li>
</ul><p>
Further details on this job, including physical requirements are provided via job description.</p><p>
Who we are:</p><p><b>
Mina Group is an industry-leading hospitality group led by James Beard Award-winning chef Michael Mina. We manage more than 40 concepts across the US, partnering with numerous industry leaders including the Four Seasons, MGM hotels, JW Marriott, and Bungalow Hospitality. Our goal is to elevate the craft of hospitality by delivering one-of-a-kind memories to our guests. We will recruit and develop leaders who share our obsession with hospitality and embrace our values of empathy, adaptability, and selflessness.
</b></p><p><i>The Mina Group and its&rsquo; affiliates are Equal Opportunity Employers dedicated to non-discrimination in employment and will consider qualified applicants with application records in a manner consistent with the requirements of AB 1008/Fair Chance Act, California Fair Employment and Housing Act (FEHA), and applicable local, state, and federal laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.</i></p><p><i>
Please inform us if you require reasonable accommodation for the application or interview via by hrsupport@minagroup.net</i></p></div>

HR and Payroll Associate

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