director of marketing operations

SOCi

<div>SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Sr. Director of GTM Strategy and Marketing Operations to be the strategic and operational leader responsible for how Marketing drives pipeline and revenue at SOCi. This role co-owns the marketing go-to-market strategy with the Head of Demand Generation, ensuring alignment between strategic direction and program execution across all channels and motions.

This leader owns marketing planning, forecasting, performance management, and investment allocation&hellip;while partnering closely with Demand Generation to translate strategy into high-impact programs that deliver pipeline and revenue.

Operating at the center of Marketing, Sales, and RevOps, this role ensures that GTM strategy is clear, data-driven, and effectively executed at scale.This role directly manages the Director of Marketing Operations/GTM Engineering and is accountable for ensuring the systems, data, and infrastructure are aligned to support the strategy and scale execution.

SOCi expects to pay a base salary in the range of $150,000 - $190,000 USD base plus bonuses. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.

Who We Are

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world's first agentic workforce. Built specifically for distributed brands, SOCi's brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews &mdash; ensuring every location is visible, discoverable, and growing in today's geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World's Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done &mdash; intelligently, consistently, and at scale. 
 
How You'll Make an Impact

Co-Own Marketing GTM Strategy (with Head of Demand Generation)
<ul>
<li><ul><li>Partner with the Head of Demand Generation to define how Marketing drives pipeline and revenue across inbound, outbound, ABM, and enterprise motions</li>
<li>Align on ICP prioritization, segmentation, channel mix, and campaign strategy</li>
<li>Ensure tight connection between strategic direction and program execution</li>
</ul></li>
</ul>Own Forecasting, Targets &amp; Performance
<ul>
<li><ul><li>Own marketing pipeline targets, forecasts, and performance against plan</li>
<li>Develop and manage models for pipeline generation, conversion, and ROI across channels</li>
<li>Provide visibility into performance and ensure both strategy and execution are aligned to hit targets</li>
</ul></li>
</ul>Own Investment Strategy (Tech + Budget Allocation)
<ul>
<li><ul><li>Own and manage the marketing technology budget and overall investment strategy</li>
<li>Partner with Demand Gen and Finance to allocate budget across channels, programs, and tools</li>
<li>Continuously evaluate ROI and reallocate resources to maximize pipeline and efficiency</li>
</ul></li>
</ul>Translate Strategy Execution Through Partnership
<ul>
<li><ul><li>Define priorities and strategic direction&hellip;while partnering with Demand Generation on execution</li>
<li>Set priorities for the Director of Marketing Operations / GTM Engineering to enable scalable execution</li>
<li>Ensure systems, automation, and measurement frameworks support both strategy and program needs</li>
</ul></li>
</ul>Drive Cross-Functional GTM Alignment
<ul>
<li><ul><li>Align with Sales and RevOps on targets, SLAs, and conversion expectations</li>
<li>Influence sales follow-up, routing, and coverage to improve funnel performance</li>
<li>Represent marketing strategy in broader GTM and revenue planning discussions</li>
</ul></li>
</ul>Insights &amp; Optimization
<ul>
<li><ul><li>Turn data into actionable insights that inform both GTM strategy and demand generation execution</li>
<li>Identify funnel gaps and prioritize improvements in partnership with Demand Gen</li>
<li>Bring a strong POV on where to invest, scale, or pull back</li>
</ul></li>
</ul>What You'll Need to be Successful
<ul>
<li>Remote Opportunity: Ability to work 100% remotely</li>
<li>Must Have:
</li><li><ul><li>8&ndash;12+ years in B2B SaaS marketing strategy, revenue / marketing operations, or demand generation leadership</li>
<li>Deep technical expertise across CRM platforms, marketing automation suites, and workflow orchestration tools to enable seamless systems integration</li>
<li>Proven ownership of pipeline targets and marketing-driven revenue outcomes</li>
<li>Strong experience with forecasting, funnel modeling, and performance management</li>
<li>Deep understanding of multi-channel GTM (inbound, outbound, ABM, enterprise sales cycles)</li>
<li>Experience managing marketing budgets, including technology and media investment</li>
<li>Ability to influence cross-functional stakeholders (Sales, RevOps, Finance) without direct authority</li>
<li>Strong analytical and strategic thinking&hellip;paired with enough operational fluency to guide execution</li>
<li>Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned</li>
</ul></li>
</ul>This position will remain open with applications due by June 7, 2026. This position is being hired on an urgent basis. The application window may close before June 7, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.<div>
What SOCi Provides to You
<ul>
<li>Comprehensive Benefits Package (full-time permanent, non-contract roles only)</li>
<li><ul><li>Health insurance plans, dental, and vision</li>
<li>Wellness incentives</li>
<li>401(k) plan with employer match</li>
</ul></li><li>Flexible Work Environment (full-time, non-contract roles only)</li>
<li><ul><li>Flexible paid time off</li>
<li>Quarterly wellness days</li>
<li>Paid holidays</li>
<li>Unique employee engagement programs</li>
</ul></li><li>Empowering Career Growth and Success</li>
</ul>
What's Important at SOCi

Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe! 
Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.

 #LI-Remote</div></div>

Senior Director, GTM Strategy and Marketing Operations

Qiddiya Investment Company

<div>Qiddiya Investment Company is seeking an experienced and strategic Director - Finance &amp; Procurement Operations to lead our finance and procurement functions within the marketing division. This senior leadership role will be responsible for overseeing financial planning, budget management, procurement strategy, and operational excellence to support Qiddiya&rsquo;s ambitious marketing initiatives and overall business objectives.
The Director will collaborate with cross-functional teams to ensure efficient use of resources, compliance with financial policies, and effective supplier management. This role demands a hands-on leader with strong analytical skills, a deep understanding of procurement best practices, and expertise in financial operations within a marketing environment. 
Key Responsibilities<ul>
<li>Lead and manage finance and procurement operations specifically tailored to marketing activities, ensuring alignment with organizational objectives.</li>
<li>Develop and implement procurement strategies that optimize costs, quality, and delivery timelines for marketing projects.</li>
<li>Oversee budgeting, forecasting, and financial reporting for the marketing division, providing insights and recommendations to senior management.</li>
<li>Ensure compliance with internal controls, financial policies, and regulatory requirements related to procurement and finance.</li>
<li>Negotiate contracts and manage relationships with key vendors and marketing service providers.</li>
<li>Drive continuous improvement initiatives to enhance procurement processes and financial operations efficiency.</li>
<li>Collaborate with marketing leaders to understand project requirements and align procurement activities accordingly.</li>
<li>Lead, mentor, and develop a high-performing finance and procurement team to support marketing functions.</li>
<li>Monitor key performance indicators (KPIs) and prepare regular reports on finance and procurement performance within marketing.</li> 
</ul> 
 
Requirements 
<ul>
<li>Bachelor&rsquo;s degree in Finance, Business Administration, Supply Chain Management, or a related field; Master&rsquo;s degree preferred.</li>
<li>Minimum of 12 years of progressive experience in finance and procurement operations, with at least 5 years in a leadership role.</li>
<li>Proven experience managing procurement activities in a marketing or advertising environment is highly desirable.</li>
<li>Strong knowledge of financial planning, budgeting, and reporting.</li>
<li>Excellent negotiation, contract management, and vendor relationship skills.</li>
<li>Demonstrated ability to lead and develop teams, driving high performance and collaboration.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Familiarity with procurement software and financial systems.</li>
<li>Fluency in English is required; knowledge of Arabic is an advantage.</li> 
</ul> 
 
Benefits 
Offering a comprehensive compensation and benefits package.</div>

Director - Finance & Procurement Operations in marketing

Thrombolex, Inc.

ABOUT THE COMPANYThrombolex is an innovative medical device company focused on advancing treatments in the VTE/PE space. We are committed to improving patient outcomes through cutting-edge technology and clinical excellence. As we scale our commercial operations, we are seeking a strategic Sales Operations Director to build and optimize the systems, processes, and insights that will drive our revenue growth.POSITION OVERVIEWThe Sales Operations Director will serve as the architect of our commercial infrastructure, bridging sales, marketing, finance, and executive leadership. This role will own CRM optimization, sales analytics, territory planning, forecasting accuracy, and commercial process design. The ideal candidate combines deep technical expertise in modern sales technology stacks with strategic thinking and the ability to translate data into actionable insights that drive revenue performance.KEY RESPONSIBILITIESCRM &amp; Technology Leadership<ul><li>Own and optimize HubSpot CRM (or equivalent platform) as the single source of truth for all commercial activity, ensuring data integrity, automation, and user adoption</li><li>Implement and manage AcuityMD for physician targeting, market intelligence, and competitive insights within the medical device ecosystem</li><li>Integrate CRM with finance ERP systems (NetSuite, SAP, or similar) to ensure seamless order-to-cash processes and revenue recognition</li><li>Deploy AI-powered tools for lead scoring, pipeline forecasting, sales coaching insights, and automated reporting</li><li>Evaluate, implement, and optimize commercial technology stack (sales engagement platforms, contract management, CPQ, BI tools)</li></ul>Sales Analytics &amp; Reporting<ul><li>Design and deliver executive dashboards and KPI scorecards that provide real-time visibility into pipeline health, forecast accuracy, win rates, and sales productivity</li><li>Build predictive models for revenue forecasting, quota attainment, and territory performance using advanced Excel, Power BI, Tableau, or Python-based analytics</li><li>Conduct cohort analysis, customer segmentation, and funnel conversion analysis to identify growth opportunities and areas for improvement</li><li>Provide actionable insights to sales leadership on deal velocity, sales cycle length, pricing trends, and competitive dynamics</li></ul>Territory Planning &amp; Compensation<ul><li>Design and optimize territory alignments based on market potential, physician density, account coverage, and sales capacity</li><li>Develop and administer sales compensation plans, quota allocation methodologies, and incentive structures aligned with strategic goals</li><li>Ensure accurate, timely commission calculations and partner with Finance to resolve discrepancies and maintain trust with the sales team</li></ul>Process Optimization &amp; Enablement<ul><li>Document, standardize, and continuously improve sales processes including lead management, opportunity qualification (MEDDIC/MEDDPICC), pipeline reviews, and forecasting cadences</li><li>Partner with Sales Enablement to ensure reps are trained on CRM best practices, data hygiene, and technology adoption</li><li>Lead quarterly business reviews (QBRs) with cross-functional teams to assess performance, adjust strategies, and set priorities</li></ul>Cross-Functional Collaboration<ul><li>Serve as the bridge between Sales, Marketing, Finance, and Executive Leadership, translating business needs into operational requirements</li><li>Collaborate with Finance on revenue forecasting, budgeting, and annual operating plans</li><li>Work with Marketing Operations to ensure lead routing, scoring models, and attribution tracking are aligned with sales workflows</li><li>Support M&amp;A integration by harmonizing CRM systems, sales processes, and reporting standards across acquired entities</li></ul>REQUIRED QUALIFICATIONS<ul><li>Education: Bachelor's degree in Business, Finance, Analytics, or related field; MBA or advanced degree preferred</li><li>Experience: 7+ years in Sales Operations, Revenue Operations, or Commercial Analytics roles, with at least 3 years in medical device, healthcare technology, or regulated industries</li><li>CRM Expertise: Deep hands-on experience with HubSpot, Salesforce, or equivalent CRM platforms including custom object creation, workflow automation, reporting, and user administration</li><li>AcuityMD: Demonstrated experience implementing and leveraging AcuityMD for physician targeting, market mapping, and competitive intelligence in medical device sales</li><li>Technical Skills: Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, macros), PowerPoint, and Word; experience with Power BI, Tableau, or similar BI tools</li><li>ERP Systems: Working knowledge of finance ERP platforms (NetSuite, SAP, Microsoft Dynamics) and CRM-to-ERP integration patterns</li><li>AI Fluency: Practical experience deploying AI tools for sales forecasting, lead scoring, pipeline analytics, or conversational intelligence (Gong, Clari, 6sense, or similar)</li><li>Analytical Rigor: Strong quantitative skills with ability to build financial models, conduct statistical analysis, and translate data into strategic recommendations</li><li>Process Design: Proven track record designing scalable sales processes, territory models, and compensation plans that drive behavior change and revenue growth</li><li>Communication: Exceptional written and verbal communication skills with ability to present complex data insights to C-level executives and Board members</li></ul>PREFERRED QUALIFICATIONS<ul><li>Experience in cardiovascular, vascular intervention, or VTE/PE medical device markets</li><li>HubSpot certifications (Sales Hub, Operations Hub, or Revenue Operations Certification)</li><li>SQL, Python, or R programming skills for advanced data analysis and automation</li><li>Familiarity with GPO/IDN contracting, reimbursement dynamics, and healthcare regulatory environment</li><li>Experience supporting commercial teams through clinical trial enrollment phases, product launches, or M&amp;A integrations</li><li>Track record implementing AI agents or automation workflows (Zapier, Make, custom GPT integrations)</li></ul>KEY COMPETENCIES<ul><li>Strategic Thinking: Ability to balance day-to-day execution with long-term commercial strategy and infrastructure planning</li><li>Problem Solving: Resourceful troubleshooter who can diagnose root causes and implement sustainable solutions quickly</li><li>Bias for Action: Self-starter who thrives in ambiguity and drives projects to completion without constant oversight</li><li>Stakeholder Management: Skilled at building trust and influence across sales, finance, marketing, and executive teams</li><li>Attention to Detail: Commitment to data accuracy, process rigor, and quality execution in all deliverables</li><li>Adaptability: Comfortable operating in a fast-paced, high-growth environment where priorities evolve rapidly</li></ul>WHAT WE OFFER<ul><li>Opportunity to build and scale commercial operations infrastructure from the ground up</li><li>Direct impact on revenue growth and company success as we advance through clinical trials and commercialization</li><li>Collaborative, high-performing culture with a relationship-first leadership team</li><li>Competitive compensation including base salary, performance bonus, and equity participation</li><li>Comprehensive benefits package including health insurance, 401(k), and professional development support</li><li>Flexible work arrangements with remote options and travel as needed</li></ul>Pay: $125,000.00 - $140,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Kingston, NJ 08528

Director of Sales Operations

Huntington Learning Center

<div>The Director of Franchise Operations oversees a team of Franchise Business Consultants with the main goal of driving franchise revenue and profitability for an educational company.
PRIMARY FUNCTIONS/RESPONSIBILITIES
Set and achieve financial goals for the department with full P &amp;L responsibility<ul><li>
Drive customer centric focus on continually improving student results</li><li>
Deliver world class franchisee profitability through revenue gains and cost savings</li><li>
Develop the overall departmental business plan including budgets and KPI goals on a monthly, quarterly and annual basis; provide updates to the management team on performance</li><li>
Partner with the marketing department to analyze and improve customer lead generation</li><li>
Champion corporate initiatives with the franchise community</li><li>
Attend and participate, where appropriate, In local market franchise advertising cooperative meetings</li><li>
Act as an interdepartmental liaison</li></ul>
Lead the Franchise Business Consultant (FBC) Team<ul><li>
Conduct field visits with FBC's and franchisees to improve profitability, KPis and service delivery</li><li>
Set goals and develop quarterly, monthly and weekly actions plans with each FBC to meet them; provide on- going feedback to improve performance in meeting goals</li><li>
Partner with FBCs and their franchisees to meet marketing objectives</li><li>
Interview, hire and train all new FBC's</li><li>
Develop skill set with FBC's through weekly team calls, quarterly team meetings and additional follow up</li></ul>
Cultivate our franchisee-franchisor partnership<ul><li>
Help every member of the system work toward a growth mindset culture</li><li>
Lead the Annual Convention and periodic regionals and local area meetings</li><li>
Manage the Franchisee Advisory Council</li></ul>
Additional Responsibilities<ul><li>
Track record of delivering top financial performance</li><li>
Demonstrate excellence in leadership</li><li>
Strong communication skills to lead team trainings and internal meetings, write company- write messages and speak publicly to large audiences</li><li>
Analytical approach to problem solving</li></ul><ul><li>
4 Year Degree</li><li>
5 to 10 years of Multi-unit experience</li><li>
Excellent management and leadership</li><li>
Effective ability to develop employees and give feedback</li><li>
High energy level</li><li>
Proficient in Microsoft Office, Excel and Sharepoint</li><li>
Strong written and oral communication skills</li><li>
Adept presentation, training and team building skills</li><li>
Effective organizational and follow up skills</li><li>
Detail oriented</li></ul></div>

Franchise Operations Director

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 Are you looking for an exciting new challenge? IntouchCX is looking for you!
 As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
 We’re hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner services. Our ideal candidate is a fearless leader with a drive to deliver extraordinary results.
 
As Director of Operations, You Will…
 <ul>
<li>Drive “best practices” in all areas of responsibility</li>
<li>Ensure proper planning, staffing, training and development is achieved across all teams</li>
<li>Be responsible for ramp-up drives and goals</li>
<li>Create action plans for continuous growth and improvement, business development and client satisfaction</li>
<li>Drive results and performance optimization through client specific internal KPIs and financials, while ensuring Service Level Agreements are met with optimum quality and service</li>
<li>Direct and audit to ensure adherence to corporate policies and processes, while honoring client specific policies & processes</li>
<li>Support and drive the IntouchCX culture within teams and at our campuses, while also integrating partner culture</li>
<li>Motivate and inspire teams, while building trusting relationships throughout the organization</li>
<li>Develop and execute motivational incentives on the floor</li>
<li>Partner with stakeholders across the organization in a collaborative manner to ensure consistency within Operations</li>
<li>Maintain close auditing cadence through reporting, observations and personal contact</li>
<li>Work directly with Operations Workforce Optimization teams to deliver client staffing requirements</li>
</ul>
As Director of Operations, You Have…
 <ul>
<li>Post-secondary diploma or degree with a major in Business</li>
<li>7 - 9 years of experience in contact center leadership, including managing cross-functional teams</li>
<li>5 years of relevant experience in client relationship management</li>
<li>Experience in analyzing/influencing profit & loss statements and performing cost analysis</li>
<li>Experience with maintaining and developing operational statistics, financial management information and results reporting</li>
<li>Excellent communication skills (listening, verbal and written) with the ability to communicate with various positions and departments</li>
<li>Excellent organizational and time management skills with the ability to work under tight deadlines</li>
<li>The ability and motivation to meet program and internal business KPIs</li>
<li>The ability to implement change and innovation throughout teams</li>
</ul>

Director of Operations

Hilton

<div>
 A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 
 
 
 What will I be doing?
 
 
 
 As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
 </li>
 <li>
 Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
 </li>
 <li>
 Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
 </li>
 <li>
 Respond to audits that are completed by the company to ensure continual improvement is achieved
 </li>
 <li>
 Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
 </li>
 <li>
 Comply and exceed hotel and company Service Standards
 </li>
 <li>
 Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
 </li>
 <li>
 Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
 </li>
 <li>
 Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
 </li>
 <li>
 Hold regular briefings and communication meetings with the HOD team
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
 </li>
 <li>
 Experience in managing budgets, revenue proposals and forecasting results
 </li>
 <li>
 In-depth knowledge of the hotel / leisure / service sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Ability to work under pressure
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 General Manager/Hotel Manager
</div>

Mars

Job Description: 
Commercial Operations Associate Director - North America
 
The Commercial Operations Team is the key interface between Procurement and key business stakeholders such as Supply Chain, Manufacturing, and Finance. The primary role of the Commercial Operations Associate Director is to lead the Operations team in the development and execution of procurement operational strategy for all raw and packaging materials for Royal Canin in support of 5 production sites within North America.
 
This role is responsible for inbound supply chain strategy development and execution, supplier performance improvement, inventory management systems support.
 
This role will build, develop and lead an efficient and engaged Commercial team and support the current and further RC supply challenges in line with our 2030 vision; Lead Commercial Operations team ensuring consistent deployment of practice, policies and projects; Develop and execute Inbound Supply Chain strategies; Develop the Commercial Operations function to make it a strong contributor to success and Co-develop the Target Operating Model with Planning and Manufacturing for the future.
 
What are we looking for?
 
<ul>
<li>Minimum of a bachelor’s degree in business, economics, supply chain, logistics or related discipline. Masters degree preferred.</li>
<li>Minimum 8 years of Procurement and General Supply Chain experience in a progressive environment</li>
<li>Minimum 3 years experience leading diverse teams, in multiple locations a plus</li>
<li>In depth understanding of SRM programs, continuous improvement programs, risk mitigation strategies; procure-to-pay technologies; MRP, and root cause of demand, price, inventory, and BOM variances.</li>
<li>Experience in Commodity markets and/or materials sourcing.</li>
<li>Understands complexities of the materials pipeline and influence changes in specifications of quality, physical receipt, and financial transactions to reduce costs and inventories</li>
<li>Demonstrated strong crisis management and conflict resolution skills</li>
</ul>
What will be your key responsibilities?
 
Lead and Develop a High-Performing Team: 
Inspire, engage, and grow a team by fostering a culture of excellence, building capabilities, and creating succession plans to ensure sustained operational and financial success.
 
Drive Strategic Alignment and Execution: 
Translate regional sourcing and supply strategies into clear commercial operations priorities and targets.
 
Collaborate Across Functions and Stakeholders: 
Build strong partnerships with internal teams - including Sourcing, Regulatory, Trade Compliance, Planning, Manufacturing, and Commercial communities—to enable seamless strategy execution and continuous improvement.
 
Ensure Reliable Supply and Service to Factories: 
Oversee supplier and factory operations to guarantee timely, high-quality delivery of direct materials, packaging, and raw materials that meet business needs efficiently and responsively.
 
Manage Performance and Cost Optimization: 
Establish and monitor KPIs, proactively address performance gaps, and lead cross-functional initiatives to reduce material costs and deliver measurable savings.
 
Optimize Inbound Supply Chain and Inventory Management: 
Develop and implement innovative inbound supply chain strategies, inventory optimization, and supplier-owned inventory to reduce costs and lead times.
 
Champion Process Excellence and Data Integrity: 
Co-develop and implement future Target Operating Model with Regional Planning and Manufacturing.
 
Foster Supplier Relationships and Innovation: 
Serve as the primary contact for suppliers and internal teams on operational matters. Collaborate with strategic suppliers to drive continuous improvement, technology adoption, and competitive advantage.
 
Ensure Governance, Compliance, and Risk Management: 
Maintain adherence to governance standards, regulatory requirements, and quality controls by partnering with relevant teams to ensure compliant, timely delivery of materials.
 
What can you expect from Mars?
 
<ul>
<li>Work with diverse and talented Associates, all guided by The Five Principles.</li>
<li>Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.</li>
<li>A strong focus on learning and development support from day one, including access to our in-house Mars University.</li>
<li>An industry competitive salary and benefits package, including company bonus.</li>
</ul>
#LI-BM1

Commercial Operations Associate Director - North America

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Commercial Operations Associate Director - North America