director of marketing operations

GoodLeap

<div><div>About GoodLeap:</div><div>
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap&rsquo;s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.</div><div>
</div><div>
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.</div><div></div><div> 
The Senior Director of Marketing Operations &amp; Data will serve as the strategic backbone of our marketing organization. This role will be responsible for optimizing our marketing technology infrastructure, establishing enterprise-level KPI frameworks, and driving data informed decision-making across all marketing functions. This role will bridge the gap between marketing strategy and execution while ensuring our team has the tools, processes, and insights needed to scale effectively.</div>
<h3 class="jobSectionHeader">Essential Job Duties and Responsibilities:</h3><ul><li>
Own and optimize the complete marketing technology stack, including CRM, marketing automation, analytics platforms, attribution tools, large language model (LLM) integrations, and emerging martech solutions across both B2B and B2C motions. This includes leading integration and optimization efforts across Salesforce Marketing Cloud, CRM, Pendo, Databricks, and GA4 ecosystems to ensure seamless data connectivity between the website, email, SMS, Push, and in-app channels that support full lifecycle tracking and performance insight.</li><li>
Design and implement scalable processes for lead management, campaign execution, and performance tracking for B2B and B2C campaigns, including the development of testing frameworks to optimize conversion rates, campaign performance, and customer acquisition costs. This role will apply lifecycle and journey mapping expertise to improve engagement across web, email, SMS, push, and in-app content touch points, identifying optimization opportunities and cross-channel automation strategies that drive measurable business outcomes.</li><li>
Ensure data integrity and governance across all marketing systems while partnering with sales operations and data operations and engineering teams to create unified attribution models. This includes maintaining consistent and reliable marketing data flow between digital, lifecycle, and CRM systems, enabling a complete view of campaign performance and customer engagement across channels.</li><li>
Develop executive-level dashboards and reporting cadences that translate marketing performance into meaningful business insights. This includes building comprehensive reporting frameworks that connect marketing activities to revenue outcomes and distilling analytics into clear recommendations that inform strategic decisions and drive continuous optimization across the organization.</li><li>
Stay current with evolving SEO &amp; GEO (Generative Engine Optimization) best practices. Understand and adapt to shifts in digital marketing measurement, including privacy changes, attribution challenges, and new tracking methodologies.</li></ul><h3 class="jobSectionHeader">
Required Skills, Knowledge, and Abilities:</h3><ul><li>
Bachelor's degree required.</li><li>
10-12 years of marketing operations experience, with demonstrated progression in responsibility and impact.</li><li>
Deep expertise in marketing automation platforms (Salesforce Marketing Cloud, HubSpot, Marketo, Pardot), CRM systems (Salesforce preferred), and analytics tools (Google Analytics, Adobe Analytics, Google Tag Manager, SEMRush, and Pendo).</li><li>
Advanced proficiency in SQL, Excel/Google Sheets, and data visualization tools (Tableau, Looker, etc.).</li><li>
Experience with attribution modeling, MMM (Media Mix Modeling), and advanced analytics methodologies.</li><li>
Strong knowledge of data privacy regulations and their implications for data collection, consent, and marketing automation.</li><li>
Familiarity with AMP for Email, MJML, and tokenized dynamic content frameworks within marketing automation platforms.</li><li>
Experience with API integrations, data event infrastructure, webhooks, and scripting (e.g., AMPscript, Velocity, or JavaScript) to extend automation platform capabilities.</li><li>
Strong understanding of both B2C and B2B marketing principles, with experience in complex, multi-stakeholder sales environments.</li><li>
Experience developing and maintaining full-funnel lifecycle measurement frameworks&mdash;from website and blog analytics to email, SMS, and CRM engagement&mdash;linking marketing activity to revenue and retention outcomes.</li></ul><div>
Compensation: $150,000 - $170,000 annually</div><div></div><div> 
Additional Information Regarding Job Duties and Job Descriptions:</div><div></div><div> 
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.</div><div></div><div> 
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!</div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Senior Director of Marketing Operations & Data

Veritas Injury Lawyers

Director of Marketing and OperationsLocation: Grand Junction, Colorado Job Type: Full-Time Compensation: $115,000 &ndash; $125,000 annually (based on experience)About Veritas Injury LawyersAt Veritas Injury Lawyers, we believe Truth Wins. We are a mission-driven personal injury law firm dedicated to helping people rebuild their lives after serious injury. Our team delivers justice through integrity, transparency, and relentless advocacy.We are seeking a Director of Operations &amp; Marketing to join our leadership team &mdash; a results-oriented professional who can balance strategic vision with hands-on execution. The ideal candidate will bring proven experience leading high-performing teams, building efficient systems, and driving measurable marketing growth for a service-based organization.Key ResponsibilitiesStrategic Leadership<ul><li>Collaborate directly with the Managing Partner to design and execute the firm&rsquo;s long-term growth plan.</li><li>Integrate marketing, operations, and financial performance into a cohesive business strategy that enhances efficiency, profitability, and client satisfaction.</li><li>Serve as a key member of the leadership team, participating in high-level planning, decision-making, and performance reviews.</li></ul>Marketing &amp; Growth Strategy<ul><li>Oversee the firm&rsquo;s marketing vision, strategy, and execution &mdash; including digital advertising, SEO, social media, community outreach, and brand partnerships.</li><li>Analyze campaign data, lead sources, and ROI to optimize marketing spend and maximize client acquisition.</li><li>Lead creative direction for content, messaging, and public visibility while ensuring consistency with Veritas&rsquo;s brand identity and mission.</li><li>Manage relationships with external marketing vendors, media partners, and creative agencies.</li></ul>Operational Management<ul><li>Oversee day-to-day law firm operations, ensuring workflows are efficient, systems are optimized, and client service remains exceptional.</li><li>Develop and refine Standard Operating Procedures (SOPs) for each department &mdash; including intake, case management, and administration.</li><li>Work closely with department leads to monitor case flow, eliminate bottlenecks, and ensure quality control at every stage of the client journey.</li></ul>Intake &amp; Client Experience<ul><li>Supervise and train intake teams to deliver exceptional first impressions and convert inquiries into retained clients.</li><li>Develop scripts, conversion tracking systems, and follow-up protocols to ensure consistency and accountability.</li></ul>Team Development &amp; Leadership<ul><li>Lead, mentor, and inspire cross-functional teams across operations, marketing, and intake.</li><li>Partner with HR and the Office Manager to recruit, onboard, and train new employees in alignment with the firm&rsquo;s culture and performance standards.</li><li>Foster a culture of accountability, collaboration, and purpose-driven excellence.</li></ul>Financial Management<ul><li>Develop and oversee marketing and operations budgets.</li><li>Track spending, forecast outcomes, and ensure that firm resources are used efficiently and strategically.</li></ul>Data &amp; Technology<ul><li>Build and maintain dashboards and KPIs across departments for full-firm visibility.</li><li>Manage the firm&rsquo;s technology stack (CRM, case management, marketing automation, analytics tools) to ensure seamless integration and data integrity.</li><li>Use data insights to make informed operational and marketing decisions.</li></ul>Continuous Improvement<ul><li>Identify operational inefficiencies and process gaps; design and implement solutions that improve speed, quality, and results.</li><li>Lead initiatives to strengthen firm culture, client satisfaction, and brand reputation.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field. MBA preferred</li><li>Minimum 7 years of experience in senior operations and/or marketing leadership, preferably in a law firm, professional services, or growth-oriented company.</li><li>Proven success leading teams and managing budgets of $1M+.</li><li>Expertise in marketing analytics, funnel management, and multi-channel campaigns.</li><li>Strong operational acumen &mdash; capable of building systems, scaling teams, and driving accountability.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>High proficiency in CRM, project management, and analytics tools (e.g., Filevine, HubSpot, Monday, or similar).</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary: $115,000&ndash;$125,000/year</li><li>Paid time off and holidays</li><li>Supportive, growth-focused work environment</li><li>Professional development and leadership opportunities</li><li>Meaningful work serving clients during life-changing challenges</li></ul>How to ApplyPlease email your resume and a brief cover letter describing your leadership approach and relevant experience to shiara@veritasattorneys.com. You may also apply via the &ldquo;Easy Apply&rdquo; option on Indeed.com.Additional Details<ul><li>Work Location: In-person only &ndash; Grand Junction, CO</li><li>Relocation: Required before start date if not currently local</li><li>Equal Opportunity: Veritas Injury Lawyers is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace.</li></ul>Job Type: Full-timePay: $115,000.00 - $125,000.00 per yearBenefits:<ul><li>401(k)</li><li>Flexible schedule</li><li>Paid time off</li><li>Retirement plan</li></ul>Work Location: In person

Director of Marketing and Operations

WaterStreet, Ltd.

<div>The Director of Operations collaborates with the Chief Executive Officer to ensure all aspects of the company are functioning at the most profitable level possible.
This position supervises the management teams as well as their team members by championing strict operational standards and processes, ensuring the prevalence of our culture, and setting goals in all operational departments. This position is ultimately responsible for the training and development of all operations personnel as well as the operational performance of the company's stores.<div>
Key Performance Elements and Essential Functions: 
<ul><li>Design and implement business strategies, plan and procedures</li><li>Set comprehensive goals for performance and growth</li><li>Establish policies that promote company culture and vision</li><li>Oversee daily operations of the company and the work of managers</li><li>Lead employees to encourage maximum performance and dedication</li><li>Evaluate performance by analyzing and interpreting data and metrics</li><li>Write and submit reports to the CEO in all matters of importance</li><li>Manage relationships with partners/vendors</li><li>Responsible for promoting our company culture, core values, and disciplines and setting the standard for the operation through leadership by example</li><li>Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances</li><li>Designs and executes all company marketing programs in conjunction with the Marketing Manager</li><li>Ensures a harassment free environment for all team members and managers</li><li>Completes annual evaluations on all members of management
</li><li>Maintains professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards</li><li>Upholds safety and security standards always</li><li>Creates a positive and supportive environment of teamwork</li></ul></div><div>
Key Competencies and Characteristics: 
<ul><li>Lives our Core Values of Quality, Integrity, and Community</li><li>Excellent leadership and motivational skills</li><li>Excellent problem resolution skills</li><li>Understanding of business functions such as HR, Finance, Marketing, Etc.</li><li>Demonstrable competency in strategic planning</li><li>Working knowledge of data analysis and performance/operation metrics</li><li>Attention to detail and analytical mindset
</li><li>Outstanding organizational and leadership abilities</li><li>Excellent interpersonal, listening, and communication skills</li><li>Aptitude in decision-making and problem-solving</li><li>Demonstrated abilities to manage a staff of personnel
</li><li>Has excellent knowledge of food preparation, food safety, and cleanliness principles</li><li>Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm</li><li>Is self-disciplined, dependable, and trustworthy</li><li>Is able to remain positive and calm under stressful conditions</li><li>Possesses a strong commitment to serving others</li><li>Exhibits a neat, clean, and professional image at all times</li><li>Is committed to professional and personal self-development</li></ul>
Experience Requirements: 
<ul><li>Proven experience as Director of Operations or relevant role (managing multiple restaurant units)</li><li>Required minimum of 10 years' experience in restaurant management role or equivalent knowledge
</li><li>Must have managed a minimum of at least 100 employees</li></ul>
Physical Requirements: 
Is able to lift and carry up to 50 pounds several times per shift. 
Has sufficient mobility to move and/or operate in work area. 
Is able to stand and exert well-paced mobility for periods up to 8 hours at a time.</div>
Additional Information: 
Must meet any federal, state, county, or municipal regulations pertaining to the service of food and beverages. 
Extreme environmental demands on restaurant employees are few. The majority of work takes place indoors, in climate controlled areas. At times, restaurant areas can become quite warm. 
The only chemicals involved are those for cleaning.</div>

Director of Operations

Coach USA

<div><div>Job Title: Director of Operations</div>
<div>Location: Asheville, NC</div>
<div>Job Type: Full Time (on site 5 days/week)</div>
<div>Education Level: College Degree preferred but not required</div>
<div>Salary Range: Commensurate with Experience</div> 
 
***This opportunity is contingent upon the successful award of a contract*** 
 
Summary 
 
Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Director of Operations with a minimum of eight (8) years of experience in their area of expertise or in the transportation or logistics sector. The Director of Operations will assist with directing and coordinating all activities of the location to obtain optimum efficiency and economy of operations. The Director of Operations will interface with drivers and dispatch personnel on a daily basis to coordinate all phases of operations. The ideal candidate will have worked in the transit sector with a range of supervisory roles in their field of expertise, demonstrate excellence in budget development and management and demonstrate a management approach that is growth-oriented and forward-thinking. The incumbent will report to the General Manager. 
 
Responsibilities: 
<ul><li>Interface with both customers and Coach USA staff (dispatchers/drivers)</li>
<li>Must be knowledgeable of all gates and routes</li>
<li>Will communicate with central dispatch when necessary</li>
<li>Ensure employees are following proper policies and procedures</li>
<li>Responsible for maintaining operational budgetary requirements and apply solid business principles</li>
<li>Reviews paperwork turned in by drivers to ensure pay and billing data is complete and accurate</li>
<li>Audits all operational documentation, including work tickets against dispatch day sheet/ schedule</li>
<li>Reviews and adjust schedules to assure efficiency and vehicle and operator availability.</li>
<li>Assigns operators and vehicles to routes and schedules, coordinating last minute changes accordingly</li>
<li>Forwards safety items to Maintenance Department</li>
<li>Recommends and processes disciplinary action, when appropriate, to General Manager.</li>
<li>Responds to customer problems and complaints; takes action or coordinates with appropriately to provide a solution</li>
</ul>
 
Requirements: 
<ul><li>Strong written and verbal communication skills</li>
<li>Must be self-motivated</li>
<li>Ability to demonstrate problem-solving and decision-making skills</li>
<li>Ability to lead and work independently as well as in a group environment</li>
<li>Applicable computer experience and skills</li>
<li>Must have the ability to determine vehicle travel path to ensure safe and timely transportation of passengers</li>
<li>Must have the ability to evaluate and determine proper action in situations that may pose a safety risk</li>
<li>Must have the ability to comply with current traffic and driver safety regulations as well as all other applicable Federal, State, and local regulations and system policies</li>
<li>Must have the ability to learn, understand and follow all public transit routes/schedules</li>
<li>Ability to work in a fast-paced, ever-changing environment</li>
<li>CDL preferred but not required</li>
</ul>
 
Interested candidates can apply at www.coachusa.jobs 
 
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.</div>

USSM

<div>Director of Operations &ndash; Little Rock, AR
Job Summary
This role oversees operational systems, processes, and infrastructure while enhancing efficiency and driving sustainable growth. It is ideal for a purposeful leader with the vision and expertise to optimize workflows, improve financial performance, and align day-to-day operations with long-term objectives. The Director will be responsible for standardizing operations, managing ancillary services, and leveraging data to support strategic decision-making and organizational excellence.
Key Responsibilities<ul><li>
Identify inefficiencies in day-to-day processes and design solutions and technology to improve productivity and the patient experience.</li><li>
Analyze operational, financial, and clinical data to identify trends and opportunities.</li><li>
Collaborate with analytics and IT teams to develop dashboards and performance reports.</li><li>
Use data to support strategic planning, forecasting, and resource allocation.</li><li>
Oversee the performance and integration of ancillary services.</li><li>
Collaborate with finance teams to develop and manage budgets for operations and ancillary services.</li><li>
Drive adoption of technology solutions that enhance operational efficiency and patient engagement.</li><li>
Evaluate and recommend new systems or upgrades to support business needs.</li><li>
Manage cross-functional project teams, timelines, and deliverables.</li><li>
Foster a culture of accountability, collaboration, and continuous improvement.</li><li>
Evaluate potential acquisitions, partnerships, and new service lines.</li><li>
Engage in ongoing professional development and educational initiatives to stay current with industry best practices and regulatory standards.</li><li>
Uphold the highest standards of confidentiality and data privacy, ensuring compliance with HIPAA and organizational policies.</li><li>
Coordinate with marketing and business development teams to support growth initiatives, service line expansion, and patient outreach strategies.</li><li>
Ensure business continuity and risk mitigation planning, including emergency preparedness and operational resilience.</li><li>
Oversee vendor relationships and contract negotiations related to operational services, supplies, and technology platforms.</li><li>
Develop and maintain strong relationships with physician leadership and practice managers to ensure alignment on goals and initiatives.</li><li>
Ensure adherence to federal, state, and local healthcare regulations.</li><li>
Represent operations in board meetings, executive strategy sessions, and external stakeholder engagements.</li><li>
Support organizational needs by performing additional duties and special projects as assigned by leadership.</li></ul>
Required Skills<ul><li>
Excellent verbal and written communication skills.</li><li>
Excellent interpersonal, negotiation, and conflict resolution skills.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Excellent time management skills, with proven ability to meet deadlines.</li><li>
Strong analytical and problem-solving skills.</li><li>
Ability to prioritize tasks, delegating when appropriate.</li><li>
Ability to function well in a high-paced and, at times, stressful environment.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li><li>
Proficient with Microsoft Office Suite or related software.</li></ul>
Education and Experience<ul><li>
Bachelor&rsquo;s degree in Healthcare Administration, Business, or related field (Master&rsquo;s preferred).</li><li>
8+ years of progressive experience in healthcare operations, with multi-site or corporate-level oversight.</li><li>
Proven success in managing ancillary healthcare services and leading cross-functional teams.</li><li>
Strong project management and process improvement skills.</li><li>
Proficiency in data analytics tools (e.g., Excel, Tableau, Power BI).</li><li>
Excellent communication, leadership, and organizational skills.</li><li>
Experience with EHR systems and healthcare revenue cycle management.</li><li>
Familiarity with regulatory and compliance standards in outpatient urology services.</li><li>
PMP or Lean Six Sigma certification. (preferred)</li></ul>
Physical Requirements<ul><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Frequent use of hands and fingers for typing, writing, and handling documents.</li><li>
Visual acuity to read and analyze data on paper and electronic screens.</li><li>
Occasional nights and weekend work will be expected.</li><li>
Occasional travel.</li><li>
Must be able to lift to 20 pounds or less at times.</li></ul>
Equal Opportunity Employer
USSM is committed to workforce diversity and are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law.</div>

Hilton

<div>Director of Operations
A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. 
 
 
What will I be doing? 
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)</li>
<li>Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals</li>
<li>Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded</li>
<li>Respond to audits that are completed by the company to ensure continual improvement is achieved</li>
<li>Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations</li>
<li>Comply and exceed hotel and company Service Standards</li>
<li>Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action</li>
<li>Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company</li>
<li>Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction</li>
<li>Hold regular briefings and communication meetings with the HOD team</li></ul>
What are we looking for? 
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:<ul>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management</li>
<li>Experience in managing budgets, revenue proposals and forecasting results</li>
<li>In-depth knowledge of the hotel / leisure / service sector</li>
<li>Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets</li>
<li>Accountable and resilient</li>
<li>Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Nayanta University

<div>
 
 
 Job Opening:
 
 Associate Director/Director - Operations
 
 
 
 
 
 
 Reports to:
 
 Dean - Operations
 
 
 
 
 
 
 Location:
 
 University Campus, Bavdhan, Pune, Maharashtra 411021
 
 
 
 
 
 
 Nature and Days of Work:
 
 Full-time, On-site (Monday to Friday; flexibility required for events and emergencies)
 
 
 
 
 
 
 About Nayanta University:
 
 
 
 
 
 
 Nayanta University, Pune, is a multidisciplinary institution focused on real-world learning, academic excellence, and a culture of inclusion and integrity. Supported by leaders from the Confederation of Indian Industry (CII), the university is actively expanding its campus infrastructure and operational ecosystem to meet its long-term academic and institutional goals.
 
 
 
 
 
 We are building a technologically advanced, future-ready campus that brings together academic, residential, administrative, and digital systems. The Director &ndash; Operations will play a key leadership role in strengthening and scaling campus operations, ensuring operational excellence, compliance, and service quality while supporting the university&rsquo;s continued growth.
 
 
 
 
 
 
 Why Join Us:
 
 
 
 
 
 <ul>
 <li>
 High-Impact Infrastructure: Play a pivotal role in establishing a robust foundation for a mission-driven institution.
 </li>
 <li>
 Professional Growth: Collaborate with leading academic and administrative teams, gaining exposure to cutting-edge educational technologies.
 </li>
 <li>
 Dynamic Work Environment: Contribute to transformative digital initiatives, supporting both operational efficiency and innovation in teaching and learning.
 </li>
 <li>
 Culture of Excellence: Be a part of a founding team fostering transparency, continuous improvement, and service excellence.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ol>
 <li>
 
 Campus Establishment &amp; End-to-End Setup
 
 </li>
 </ol>
 <ul>
 <li>
 Lead the establishment of the new university campus, including planning, coordination, and execution of infrastructure development, utilities, facilities, statutory approvals, and operational readiness. Oversee complete campus setup&mdash;from land development, construction, and fit-outs to operationalizing academic, residential, and support services&mdash;to ensure the campus is fully functional, compliant, and future-ready.
 </li>
 </ul>
 
 
 
 
 
 2. Campus Administration
 
 
 <ul>
 <li>
 Oversee day-to-day administrative operations, including staff management, scheduling, and resource allocation.
 </li>
 <li>
 Develop, implement, and enforce administrative policies and SOPs to ensure efficiency, compliance, and discipline across the campus.
 </li>
 <li>
 Provide operational support to academic and non-academic departments as required.
 </li>
 </ul>
 
 
 
 
 
 3. Facility &amp; Infrastructure Management
 
 
 <ul>
 <li>
 Plan, manage, and maintain campus infrastructure, including academic blocks, hostels, dining, recreation, and transport facilities.
 </li>
 <li>
 Lead campus construction, renovation, and expansion projects in collaboration with architects, contractors, and vendors.
 </li>
 <li>
 Ensure compliance with safety, fire, health, and environmental norms and certifications.
 </li>
 <li>
 Play a key role in the planning, design, and development of campus infrastructure for both new and expanding facilities, ensuring alignment with long-term institutional vision.
 </li>
 </ul>
 
 
 
 
 
 4. Dining &amp; Mess Management
 
 
 <ul>
 <li>
 Oversee daily operations of campus dining halls, mess facilities, and cafeterias to ensure hygiene, quality, and timely service.
 </li>
 <li>
 Establish food safety standards and ensure compliance with FSSAI and other relevant norms.
 </li>
 <li>
 Coordinate with nutritionists and vendors to provide balanced, diverse, and cost-effective meal plans for students and staff.
 </li>
 <li>
 Monitor feedback and conduct regular audits on food quality, hygiene, and service efficiency.
 </li>
 <li>
 Ensure dining infrastructure, equipment, and kitchen facilities are well-maintained and upgraded as required.
 </li>
 </ul>
 
 
 
 
 
 5. Vendor &amp; Contract Management
 
 
 <ul>
 <li>
 Oversee procurement and vendor selection for key services such as security, housekeeping, cafeteria, transport, and utilities.
 </li>
 <li>
 Monitor service quality, enforce SLAs, and ensure cost optimisation without compromising standards.
 </li>
 <li>
 Coordinate with finance for vendor payments and contract renewals.
 </li>
 </ul>
 
 
 
 
 
 6. Security, Transport &amp; Emergency Readiness
 
 
 <ul>
 <li>
 Implement and monitor a secure, safe environment for students, staff, and visitors through surveillance systems and security staff management.
 </li>
 <li>
 Ensure efficient and reliable campus transport services.
 </li>
 <li>
 Develop and enforce emergency response protocols and disaster preparedness plans.
 </li>
 </ul>
 
 
 
 
 
 7. Asset Tracking &amp; Management
 
 
 <ul>
 <li>
 Establish and oversee systems for asset tracking, inventory control, and lifecycle management of campus assets (furniture, IT, lab equipment, vehicles, etc.).
 </li>
 <li>
 Ensure accurate tagging, documentation, and periodic audits of all physical assets.
 </li>
 <li>
 Implement digital tools/ERP for real-time asset monitoring and reporting.
 </li>
 <li>
 Plan preventive maintenance schedules and manage end-of-life asset disposal in compliance with university policies.
 </li>
 <li>
 Align asset management with financial planning to reduce loss, optimise utilisation, and ensure sustainability.
 </li>
 </ul>
 
 
 
 
 
 8. Government Liaison &amp; Compliance
 
 
 <ul>
 <li>
 Act as the primary liaison with government departments, statutory bodies, and local authorities for permissions, inspections, and approvals.
 </li>
 <li>
 Ensure compliance with UGC, AICTE, NAAC, fire &amp; safety, municipal, and environmental regulations.
 </li>
 <li>
 Manage the timely submission of reports, licenses, and renewals to maintain uninterrupted operations.
 </li>
 <li>
 Build relationships with local community stakeholders, utility providers, and civic agencies to ensure smooth coordination.
 </li>
 <li>
 Coordinate with statutory bodies and local authorities to obtain all permissions and approvals required during campus establishment and expansion phases.
 </li>
 </ul>
 
 
 
 
 
 9. Budgeting &amp; Resource Planning
 
 
 <ul>
 <li>
 Develop and manage the operations budget with emphasis on cost efficiency, sustainability, and forecasting.
 </li>
 <li>
 Monitor expenditures, asset depreciation, and propose cost-saving measures.
 </li>
 <li>
 Align operations planning with broader university objectives in coordination with finance and HR.
 </li>
 </ul>
 
 
 
 
 
 10. Team Leadership &amp; Training
 
 
 <ul>
 <li>
 Lead, mentor, and motivate operations, administration, and facilities staff.
 </li>
 <li>
 Establish performance standards and conduct regular evaluations.
 </li>
 <li>
 Design training programs to align staff with the university&rsquo;s mission, safety norms, and service excellence standards.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Facilities Management, Business Administration, or a related field.
 </li>
 <li>
 Master&rsquo;s degree / MBA (Operations/General Management/Facilities) preferred.
 </li>
 <li>
 Certifications in Facility Management, Safety, or Project Management (e.g., PMP, ISO, etc.) will be an advantage.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 15 years of progressive experience in large-scale campus operations, institutional administration, or facilities management.
 </li>
 <li>
 Proven track record in leading multi-functional teams (administration, facilities, dining, transport, security, vendor management).
 </li>
 <li>
 Experience in higher education or large institutional/corporate campuses strongly preferred.
 </li>
 <li>
 Demonstrated success in vendor negotiations, contract management, and cost optimization.
 </li>
 <li>
 Hands-on experience with compliance management, liaisoning with government bodies, and audits/inspections.
 </li>
 <li>
 Exposure to digital operations platforms/ERP systems for asset management, finance, or HR integration.
 </li>
 </ul>
 
 
 
 
 
 Technical Competencies
 
 
 <ul>
 <li>
 Strong knowledge of infrastructure and facility management (hostels, dining, classrooms, transport, utilities).
 </li>
 <li>
 Familiarity with FSSAI, fire safety, environmental, and municipal norms.
 </li>
 <li>
 Financial planning, budgeting, and resource allocation skills.
 </li>
 <li>
 Proficiency in MS Office, ERP tools, and facility/asset tracking software.
 </li>
 </ul>
 
 
 
 
 
 Leadership &amp; Personal Attributes
 
 
 <ul>
 <li>
 Strategic thinker with the ability to balance long-term vision and day-to-day operational execution.
 </li>
 <li>
 Excellent interpersonal and negotiation skills for managing vendors, contractors, and government authorities.
 </li>
 <li>
 Strong crisis management and problem-solving ability with a calm, solution-oriented approach.
 </li>
 <li>
 High standards of integrity, accountability, and transparency.
 </li>
 <li>
 Ability to motivate, mentor, and build cohesive, high-performing teams.
 </li>
 <li>
 Service-oriented mindset with sensitivity to student, faculty, and staff needs.
 </li>
 <li>
 Adaptable, resilient, and able to perform in a dynamic, fast-growing institutional environment.
 </li>
 </ul>
 
 
 
 
 
 Remuneration:
 
 
 
 
 
 
 Compensation will be competitive and benchmarked to industry and sector norms, commensurate with experience and qualifications.
 
 
 
 
 
 
 Application Process:
 
 
 
 
 
 
 Interested candidates should email their updated CV to:
 
 
 careers@nayanta.edu.in
 
 
 
 
 
 Subject Line: Application for Associate Director/Director &ndash; Operations
 
 
 
 
 
 Please include in your application:
 
 
 &bull; Last drawn salary
 
 
 &bull; Expected salary
 
 
 &bull; Notice period
 
 
 
 
 
 
 Kindly note:
 
 Only shortlisted candidates will be contacted.
 
</div>

Associate Director/Director - Operations

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