director of marketing operations

IntouchCX

<div>
 
 About IntouchCX
 
 
 
 IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
 
 
 About The Job
 
 
 
 Are you looking for an exciting new challenge? IntouchCX is looking for you!
 
 
 As one of the world&rsquo;s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
 
 
 We&rsquo;re hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner services. Our ideal candidate is a fearless leader with a drive to deliver extraordinary results.
 
 
 As Director of Operations, You Will&hellip;
 
 
 <ul>
 <li>
 Drive &ldquo;best practices&rdquo; in all areas of responsibility
 </li>
 <li>
 Ensure proper planning, staffing, training and development is achieved across all teams
 </li>
 <li>
 Be responsible for ramp-up drives and goals
 </li>
 <li>
 Create action plans for continuous growth and improvement, business development and client satisfaction
 </li>
 <li>
 Drive results and performance optimization through client specific internal KPIs and financials, while ensuring Service Level Agreements are met with optimum quality and service
 </li>
 <li>
 Direct and audit to ensure adherence to corporate policies and processes, while honoring client specific policies &amp; processes
 </li>
 <li>
 Support and drive the IntouchCX culture within teams and at our campuses, while also integrating partner culture
 </li>
 <li>
 Motivate and inspire teams, while building trusting relationships throughout the organization
 </li>
 <li>
 Develop and execute motivational incentives on the floor
 </li>
 <li>
 Partner with stakeholders across the organization in a collaborative manner to ensure consistency within Operations
 </li>
 <li>
 Maintain close auditing cadence through reporting, observations and personal contact
 </li>
 <li>
 Work directly with Operations Workforce Optimization teams to deliver client staffing requirements
 
 
 </li>
 </ul>
 As Director of Operations, You Have&hellip;
 
 
 <ul>
 <li>
 Post-secondary diploma or degree with a major in Business
 </li>
 <li>
 7 - 9 years of experience in contact center leadership, including managing cross-functional teams
 </li>
 <li>
 5 years of relevant experience in client relationship management
 </li>
 <li>
 Experience in analyzing/influencing profit &amp; loss statements and performing cost analysis
 </li>
 <li>
 Experience with maintaining and developing operational statistics, financial management information and results reporting
 </li>
 <li>
 Excellent communication skills (listening, verbal and written) with the ability to communicate with various positions and departments
 </li>
 <li>
 Excellent organizational and time management skills with the ability to work under tight deadlines
 </li>
 <li>
 The ability and motivation to meet program and internal business KPIs
 </li>
 <li>
 The ability to implement change and innovation throughout teams
 </li>
 </ul>
</div>

Director of Operations

TikTok

Global Operations
 
Product Marketing Manager, TikTok Operations
 
Location
 :
 
New York
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A181098
 
Responsibilities
 
The Product Marketing Manager (PMM) will lead strategic go-to-market (GTM) initiatives to drive the adoption of product solutions within priority verticals, specifically TV & Film. Serving as the essential link between Product, Marketing, and Partner teams, you will translate market signals into product opportunities and ensure every launch delivers measurable impact for our partners.
 
The ideal candidate is a cross-functional leader who thrives on data and has a proven track record of building scalable campaigns that improve product adoption and partner outcomes.
 
Responsibilities: 
<ul>
<li>Develop and execute end-to-end go-to-market strategies that drive feature adoption and partner success across TV, Film, and Informative content verticals.</li>
<li>Influence the product roadmap by distilling market feedback; manage the full launch lifecycle from alpha/beta testing to global rollout.</li>
<li>Create high-impact marketing materials, case studies, and educational resources that articulate the value of our product suite.</li>
<li>Define KPIs and design measurement frameworks to evaluate the effectiveness of virtual events, IRL activations, and digital campaigns.</li>
<li>Partner with Vertical Marketing Managers to integrate specific product solutions into broader industry-facing narratives.</li>
<li>Identify and optimize B2B distribution channels to effectively reach, educate, and convert target audiences.</li>
</ul>
Qualifications
 
Minimum Qualifications: 
<ul>
<li>5+ years of experience in product marketing</li>
<li>Experience managing agencies and external partners</li>
<li>Strong project management, organization, and cross-functional coordination skills</li>
<li>Comfort working with data, metrics, and performance insights to inform decisions</li>
<li>Excellent understanding of media publisher value proposition on TikTok</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Proven experience running adoption campaigns for products (tech, platforms, tools, or creator products)</li>
<li>Experience in the creator economy, media, entertainment, or platforms</li>
<li>Experience working across multiple markets or regions</li>
<li>Familiarity with lifecycle or lower-funnel marketing tied to product adoption</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $93600 - $220400 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

Product Marketing Manager, TikTok Operations

Astek Middle East

<div>
 
 
 Operations Director &ndash; Airport Parking &amp; Mobility
 
 
 
 
 
 
 We are looking to connect with experienced professionals for Senior Business Analyst roles. The ideal profile includes:
 
 
 
 Operations Director &ndash; Airport Parking &amp; Mobility
 
 
 
 
 
 
 Education
 
 
 
 &bull; Bachelor&rsquo;s Degree (Engineering / Operations / Business)
 
 
 
 
 &bull; Lean / Six Sigma certification preferred
 
 
 
 
 
 
 Candidate Profile
 
 
 
 &bull; 8&ndash;12 years in large-scale operations management
 
 
 
 
 &bull; Experience in airport operations, parking concessions, transport terminals, or facility management
 
 
 
 
 &bull; Proven track record implementing SOPs and structured systems
 
 
 
 
 &bull; Experience managing large teams
 
 
 
 
 
 
 Position Objective
 
 
 To design, implement, and enforce professional operational processes, systems, and controls
 
 
 across all parking and mobility functions, ensuring structured, KPI-driven, audit-ready performance
 
 
 aligned with airport-grade standards.
 
 
 
 
 
 Core Responsibilities &ndash; Operational Control
 
 
 &bull; Direct oversight of 24/7 parking, shuttle, towing, enforcement, and cash operations
 
 
 &bull; Ensure real-time operational visibility across all terminals
 
 
 &bull; Lead peak-hour traffic deployment planning
 
 
 &bull; Manage incident escalation and crisis response
 
 
 &bull; Guarantee operational continuity at all times
 
 
 
 
 
 Process Development &amp; SOP Implementation
 
 
 &bull; Develop and implement comprehensive SOP manual within 90 days
 
 
 &bull; Standardize shift handover, incident reporting, towing workflow, shuttle dispatch process
 
 
 &bull; Establish gate malfunction and cash reconciliation procedures
 
 
 &bull; Eliminate ad-hoc operational instructions
 
 
 
 
 
 KPI &amp; Performance Monitoring
 
 
 &bull; Shuttle on-time performance &ge; 95%
 
 
 &bull; Gate uptime &ge; 98%
 
 
 &bull; Towing response time within SLA
 
 
 &bull; Revenue leakage incidents minimized
 
 
 &bull; 100% structured daily reporting compliance
 
 
 
 
 
 Control Room &amp; Reporting Discipline
 
 
 &bull; Establish central operational control structure
 
 
 &bull; Implement daily operational reports and monthly dashboards
 
 
 &bull; Ensure data accuracy and audit-ready documentation
 
 
 
 
 
 Subcontractor &amp; SLA Enforcement
 
 
 &bull; Monitor shuttle and towing contractors
 
 
 &bull; Enforce SLA penalties and performance reviews
 
 
 &bull; Ensure compliance with insurance, staffing, vehicle standards, and cleanliness
 
 
 &bull; Prevent unauthorized subcontracting
 
 
 
 
 
 Workforce Discipline &amp; Culture
 
 
 &bull; Establish professional command structure
 
 
 &bull; Train supervisors on structured reporting
 
 
 &bull; Implement attendance control and productivity tracking
 
 
 &bull; Develop middle management capability
 
 
 
 
 
 First 6-Month Deliverables
 
 
 &bull; Complete SOP manual issued
 
 
 &bull; KPI dashboard operational
 
 
 &bull; Daily reporting standardized
 
 
 &bull; SLA enforcement structure active
 
 
 &bull; Reduction in operational incidents
 
 
 &bull; Improved traffic flow metric
 
 
 
</div>

Allied Universal

<div>Director of Operations<h2 class="jobSectionHeader">
Overview</h2>
Company Overview:
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<h2 class="jobSectionHeader">
Job Description</h2>
Allied Universal&reg; is hiring a Director of Operations. As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets, including healthcare, commercial real estate, government, and hospitality. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. 
<ul><li>
Lead a regional operation supporting locations within approximately a 60‑mile radius of the Irving office, with full accountability for operational, financial, compliance, and people leadership outcomes.</li>
<li>Join an organization recognized by Newsweek as one of America's Greatest Workplaces for Women for three consecutive years, reflecting a strong, people-centered culture and long-term career opportunity.</li></ul> 
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
<ul><li>Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development, while taking ownership of succession planning at all levels</li>
<li>Build, maintain, and grow relationships with clients by understanding their security needs and ensuring satisfaction; Develop and implement corrective action plans for Identified opportunities for operational improvement</li>
<li>Deliver high-quality service to our clients by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Analyze, report and drive operational metrics and KPI's using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity</li>
<li>Identify and mitigate security risks; develop and implement security protocols, training and response plans</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li></ul>
Financial Performance and Growth:
<ul><li>Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing non-billable overtime, improving cash collections, and controlling expenses</li>
<li>Collaborate with leadership to drive organic business growth within existing client operations</li></ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. 
QUALIFICATIONS (MUST HAVE):
<ul><li>Must possess one or more of the following:</li><li><ul><li>
Bachelor's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry</li>
<li>Associate's degree in criminal justice, business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry</li>
<li>High School diploma or equivalent with seven (7) years of management experience in a high-volume workforce environment or service industry</li></ul></li><li>
Current driver's license if driving a company vehicle or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals and metrics</li>
<li>Minimum of two (2) years of experience in successfully building and developing teams</li>
<li>Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li>
<li>Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events</li>
<li>Basic understanding of financial principles, including budgeting and financial reporting. Ability to interpret simple financial data and use it to support decision-making</li></ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul><li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li></ul>
BENEFITS:
<ul><li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul> 

#LI-26
<h2 class="jobSectionHeader">Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2026-1571103</div>

Avenue5 Residential

<div>Avenue5 is growing, and we are in search of a associate vice president of marketing operations to join our dynamic team of Fivers!

About Us

We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:
<ul>
<li>Listen to our associates, recognize them, and give them room to grow</li>
<li>Invest in our associates to help them become the best version of themselves</li>
<li>Approach every important decision with our associates in mind</li>
<li>Celebrate our associates&rsquo; successes and encourage them to raise the bar even higher</li>
</ul>
Summary of Responsibilities

The associate vice president, marketing operations is responsible for the oversight of property marketing performance, initiatives, and associates for the identified portfolio of multi-family properties. This role provides innovative marketing solutions that scale marketing efforts across regions and properties, leveraging the Avenue5 best-in-class marketing techniques to maximize property performance, and streamline support to clients and internal teams. The associate vice president is also responsible for identification and ownership of key department initiatives based on identified goals and areas of focus and ensuring alignment among associates on identified departmental goals and meeting established KPIs for set initiatives. Through leveraging their extensive subject matter expertise in traditional and digital marketing techniques and their understanding of the market landscapes, this role will support, guide, and provide feedback to the property marketing associates this position directly oversees as well as the operational leaders regarding the development of integrated marketing programs at a portfolio-level. 


Primary Responsibilities and Objectives
<ul><li>Mentor, train, and grow marketing operations associates in a designated portfolio</li></ul>
<ul><li>Ensure goals and expectations are met through delivering consistent and superior customer service to key stakeholders</li></ul>
<ul><li>Understand the client&rsquo;s and company&rsquo;s business objectives to ensure maximization of property marketing efforts and optimal property performance</li></ul>
<ul><li>Identify and manage key department initiatives based on department goals and areas of focus to optimize marketing efforts for Avenue5 properties</li></ul>
<ul><li>Identify solutions that scale and streamline support across assigned portfolio to maximize value for our properties and create consistency across common marketing materials for clients and operators, collaborating with associates and operations leaders to implement</li></ul>
<ul><li>Maintain a working knowledge of all the features, functionality and benefits that make Avenue5&rsquo;s products and services superior in the multi-family property management space and work alongside the national property marketing team to elevate internal programs, where needed</li></ul>
<ul><li>Understand the market landscapes including technology trends, competitor strengths, and weaknesses as it relates to property management and property marketing</li></ul>
<ul><li>Maintain oversight of property performance at a portfolio-level and strategize on support to focus in on identified properties to elevate portfolio performance and achieve established KPIs</li></ul>
<ul><li>Support in maintaining strong client relationships to ensure that marketing support is adequate and that needs are met</li></ul>
<ul><li>Collaborate with operational leaders and the property marketing team to design a customized, effective strategy for growth at all properties in the regions and/or assigned portfolios</li></ul>
<ul><li>Ensure consistency in marketing support across assigned portfolio and work alongside property marketing leadership and senior marketing manager, strategic accounts to ensure these expectations are aligned nationally</li></ul>
<ul><li>Support new business efforts and Avenue5&rsquo;s growth through oversight of all RFPs for designated portfolios by collaborating with associates to ensure needs are met through consistency, optimized strategy, and delivery</li></ul>
<ul><li>Perform other duties as assigned</li></ul> 


Education and Experience
<ul><li>Bachelor&rsquo;s degree in marketing, communications, public relations, or a related field is required. Master&rsquo;s degree is preferred in marketing, communications, public relations, or related field.</li></ul>
<ul><li>Seven plus years of experience in direct real estate multi-family marketing within the property management industry is required</li></ul>
<ul><li>Seven to ten years of pre-development, lease-up and/or grand opening experience in the multi-family property management industry preferred</li></ul>
<ul><li>Seven to ten years with advanced proficiency in social engagement and marketing campaign management on Facebook, Twitter, Instagram, YouTube, and Pinterest is required</li></ul>
<ul><li>Seven to ten years of experience in websites, ILS, Craigslist, SEO, SEM, and digital data aggregators is required</li></ul>
<ul><li>Seven to ten years of experience in Yardi Voyager Marketing module, Real Page or other equivalent system is preferred</li></ul>
<ul><li>Three to five years of digital, creative, and branding agency experience is preferred</li></ul>
<ul><li>Three to five years of experience in Google Drive, Google+, Google Analytics, and Google AdWords is preferred</li></ul>
<ul><li>Participation in industry groups is preferred</li></ul> 


Skills and Requirements
<ul><li>Ability to work independently and prioritize effectively in a fast-paced environment</li></ul>
<ul><li>Advanced level knowledge with MS Office Suite including Outlook, Word, PowerPoint, and Excel (including Excel functions)</li></ul>
<ul><li>Excellent written and verbal communication skills</li></ul>
<ul><li>Exceptional conceptual and creative thinking skills, as well as a solid knowledge of typography, color theory, design, and layout principles with a strong aesthetic sense</li></ul>
<ul><li>Exceptional project management skills are required (PMP certification is a plus)</li></ul>
<ul><li>Strong understanding of property management industry trends, issues, and emerging technology</li></ul>
<ul><li>Outstanding presentation skills and can command an audience to all internal and external stakeholder</li></ul>
<ul><li>Demonstrated experience in managing, expanding, and developing relationships with clients</li></ul>
<ul><li>Entrepreneurial mindset and go-getter attitude with proven ability to work independently as well as in a team setting</li></ul>
<ul><li>Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development</li></ul>
<ul><li>Positive demeanor, voracious appetite to learn new things and excellent professional judgement</li></ul>
<ul><li>Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned</li></ul> 


Scheduling
<ul><li>Required to maintain a regular schedule which may also require working outside of regular schedule, weekends, and non-traditional holidays</li></ul>
<ul><li>Ability to travel (35%)</li></ul> 


Environment
<ul><li>Exposure to environment typically found in an office building</li></ul>
<ul><li>Hybrid schedule in Dallas, Denver, and Phoenix offices</li></ul>
<div></div>
Physical Requirements

Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:
<ul><li>Ability to lift, push, and pull up to 25 pounds</li></ul>
<ul><li>Hearing and visual ability to observe and detect signs of emergency required</li></ul>
<ul><li>Must be able to sit, stand, reach, bend, and stoop for extended periods of time</li></ul>
<ul><li>Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.</li></ul>
<ul><li>Perceiving the nature of sounds at normal speaking levels with or without correction</li></ul>
<ul><li>Ability to receive detailed information through oral communication, and to make the discriminations in sound</li></ul>
<ul><li>Visual requirements including color, depth perception, and field vision</li></ul>
<ul><li>Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct</li></ul>
<ul><li>Ability to tolerate stressful situations</li></ul>
<ul><li>Ability to work under minimal to moderate supervision</li></ul> 


This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

Diversity

Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.</div>

Associate Vice President, Marketing Operations

University of Pittsburgh

<div><div>Director, Revenue Share &amp; NIL Operations</div><div>
Athletics Administration - Pennsylvania-Pittsburgh - (26002125)</div><div></div><div> 
The Director, Revenue Share &amp; NIL Operations assists with the administration of NIL and revenue share operations within Pitt Athletics, ensuring accurate data entry, compliant disbursements, and secure recordkeeping across all related agreements. The position serves as a primary resource for student-athletes, coaches, and staff on NIL policies and revenue share frameworks, while collaborating cross-functionally with compliance, financial aid, and athletics administration to support seamless, regulation-aligned operations.</div><div><div>
Job Summary</div>
Assists with direction of a large department or multiple, small departments within Athletics. Assists with and ensures compliance with policies, procedures, and objectives. Maintains budget, authorizes expenditures, and certifies reports. Assists with strategic planning and other department-wide projects.</div><div><div>
Essential Functions</div><ul><li>
Ensure the execution, organization, and secure storage of all revenue share agreements, ensuring compliance with institutional policies and applicable regulations</li><li>
Enter all revenue share agreements and payments into CAPS</li><li>
Coordinate and execute disbursements through CAPS, verifying eligibility and proper authorization prior to release of funds</li><li>
Track non-earned revenue share agreement payments, ensure CAPS is updated accordingly, and affected payments are not disbursed</li><li>
Input financial aid data into the CAPS system</li><li>
Monitor and track the submission and approval/denial of third-party deals to NILGO by student-athletes</li><li>
Serve as point of contact for student-athletes with NIL Front Office inquiries</li><li>
Serve as an educational resource for student-athletes, coaches, and staff on NIL policies, revenue share frameworks, and compliance requirements</li><li>
Stay current on evolving CSC, NCAA, conference, and institutional NIL and revenue share regulations to inform operational decisions</li><li>
Maintain organized and confidential records across all NIL and revenue share activities, supporting institutional reporting needs</li><li>
Collaborate with compliance, financial aid, and athletics administration to ensure seamless operational workflow</li></ul></div><div><div> 
Physical Effort</div>
Must be able to sit or stand for prolonged periods of time.</div><div> 
The University of Pittsburgh is an equal opportunity employer / disability / veteran.<div> 
</div></div><div><div>
Assignment Category</div> Full-time regular</div><div><div>
Job Classification</div> Staff.Athletics Operations Manager</div><div><div>
Job Family</div> Athletics</div><div><div>
Job Sub-Family</div> Sports Operations</div><div><div>
Campus</div> Pittsburgh</div><div><div>
Minimum Education Level Required</div> Bachelor's Degree</div><div><div>
Minimum Years of Experience Required</div> 3</div><div><div>
Will this position accept substitution in lieu of education or experience? </div>Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.</div><div><div>
Additional details about Required Licensure/Certification</div> Collegiate Athletics experience strongly preferred. An equivalent combination of work and high-level playing experience may be substituted at the discretion of the University.</div><div><div>
Work Schedule</div> Varies</div><div><div>
Work Arrangement</div> On-Campus: Teams that work on campus, in an office, or in a lab.</div><div><div>
Hiring Range</div> TBD Based Upon Qualifications</div><div><div>
Relocation Offered</div> Yes</div><div><div>
Visa Sponsorship Provided</div> No</div><div><div>
Background Check</div> For position finalists, employment with the University will require successful completion of a background check</div><div><div>
Child Protection Clearances</div> The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.</div><div><div>
Required Documents</div> Resume, Cover Letter</div><div><div>
Optional Documents</div> Not Applicable</div></div>

Director, Revenue Share & NIL Operations

Global Operations
 
Product Marketing Manager, TikTok Operations
 
Location
 :
 
Los Angeles
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A10102
 
Responsibilities
 
The Product Marketing Manager (PMM) will lead strategic go-to-market (GTM) initiatives to drive the adoption of product solutions within priority verticals, specifically TV & Film. Serving as the essential link between Product, Marketing, and Partner teams, you will translate market signals into product opportunities and ensure every launch delivers measurable impact for our partners.
 
The ideal candidate is a cross-functional leader who thrives on data and has a proven track record of building scalable campaigns that improve product adoption and partner outcomes.
 
Responsibilities: 
<ul>
<li>Develop and execute end-to-end go-to-market strategies that drive feature adoption and partner success across TV, Film, and Informative content verticals.</li>
<li>Influence the product roadmap by distilling market feedback; manage the full launch lifecycle from alpha/beta testing to global rollout.</li>
<li>Create high-impact marketing materials, case studies, and educational resources that articulate the value of our product suite.</li>
<li>Define KPIs and design measurement frameworks to evaluate the effectiveness of virtual events, IRL activations, and digital campaigns.</li>
<li>Partner with Vertical Marketing Managers to integrate specific product solutions into broader industry-facing narratives.</li>
<li>Identify and optimize B2B distribution channels to effectively reach, educate, and convert target audiences.</li>
</ul>
Qualifications
 
Minimum Qualifications: 
<ul>
<li>5+ years of experience in product marketing</li>
<li>Experience managing agencies and external partners</li>
<li>Strong project management, organization, and cross-functional coordination skills</li>
<li>Comfort working with data, metrics, and performance insights to inform decisions</li>
<li>Excellent understanding of media publisher value proposition on TikTok</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Proven experience running adoption campaigns for products (tech, platforms, tools, or creator products)</li>
<li>Experience in the creator economy, media, entertainment, or platforms</li>
<li>Experience working across multiple markets or regions</li>
<li>Familiarity with lifecycle or lower-funnel marketing tied to product adoption</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $88920 - $209380 annually.
 
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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
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Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
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The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
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For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
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1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
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2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
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3. Exercising sound judgment.
 
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About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
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Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
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Diversity & Inclusion
 
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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
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TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

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