director of marketing operations

Core Transformers

<div>CORE Transformers is seeking a Director of Operations that is motivated to learn and become part of an amazing team! 
Joining the CORE team means: 
<ul>
<li>
Becoming part of a customer focused team that is dedicated to providing excellent service</li>
<li>Being surrounded by amazing customers and an incredible team</li>
<li>Working hard to exceed the expectations of our customers</li>
<li>Enjoying what you do and having fun with our team</li>
<li>Striving to get better every day and building trust with our customers and team</li></ul> 


To learn more about CORE visit our website CORE Transformers! 
If you feel you fit the below qualifications, we would love to hear from you! To apply submit your resume and answer a few get to know you questions. We will review your resume and if we are interested in scheduling an interview with you we will send you an invitation via email.<ul><li> 
Keep an eye out in your spam folder as sometimes our email will go there.</li></ul> 
Position Title :Director of Operations

Employee Status: Exempt

Reports to: VP of Operations

Employment Status: Full-Time 
Job Summary 
The Director of Operations at CORE Transformers owns long-term operational projects spanning business transformation, process improvement, systems and ERP implementations, and growth-related initiatives. The Director of Operations operates at the intersection of business processes and technology, building structure where it doesn&rsquo;t yet exist, connecting teams across functional boundaries, and ensuring initiatives deliver measurable business impact aligned to customer value. 
Responsibilities 
<ul>
<li>
Lead and execute a wide range of long-term operational projects, including business transformation, process improvement, systems implementation, and expansion efforts.</li>
<li>Serve as the company&rsquo;s primary project manager for complex, cross-functional initiatives, owning scope, timelines, coordination, and execution.</li>
<li>Act as a flexible, hands-on individual contributor for high-impact or special business projects requiring rapid problem-solving and execution.</li>
<li>Champion the use of input KPIs in day-to-day decision-making, including designing metrics, implementing tracking, and training teams on effective use.</li>
<li>Act as the connective tissue across teams, ensuring initiatives move smoothly across functional boundaries and deliver measurable business impact.</li>
<li>Promote a &ldquo;working backwards from customer value&rdquo; mindset across the organization, ensuring initiatives tie directly to customer outcomes.</li>
<li>Develop and maintain a deep understanding of end-to-end business processes spanning sales, marketing, production, engineering, procurement, logistics, customer service, IT, and other functions.</li>
<li>Map, document, and clarify core workflows to support systems implementation, training, onboarding, and operational alignment.</li>
<li>Identify, design, and drive process improvements across functions, balancing efficiency, quality, and practical adoption.</li>
<li>Partner closely with operations teams including procurement, inventory, logistics, and other operational functions to align priorities, systems, and execution.</li>
<li>Own facilities operations, including maintenance, vendors, and day-to-day needs, ensuring facilities effectively support the business without becoming a primary focus of the role.</li></ul> 


Who This Role is For 
<ul>
<li>
Someone who is offended by inefficient or ineffective business processes.</li>
<li>Someone who enjoys tackling complex, ambiguous operational problems and turning them into structured systems, processes, and repeatable ways of working.</li>
<li>A builder who is excited to create operating models, project frameworks, and KPIs where none currently exist.
</li><li>A collaborator who influences through clarity, credibility, and partnership rather than formal authority.</li>
<li>A strong project leader who likes owning long-term, cross-functional initiatives from problem definition through execution.</li>
<li>A flexible, hands-on operator who is comfortable shifting between strategic thinking and detailed execution as business needs change.
</li><li>Someone who naturally works backwards from customer value and uses that lens to prioritize operational decisions.</li>
</ul><ul><li>Someone who thrives in a fast-growing, early-stage environment where priorities evolve and impact is immediate.</li>
<li>Someone who values feedback, communicates clearly and responsively, and helps raise the operational bar across the organization.</li></ul> 


Qualifications 
<ul>
<li>
Experience leading complex, cross-functional initiatives that span multiple functions such as sales, marketing, operations, engineering, supply chain, IT, or customer service.</li>
<li> Demonstrated ability to design and implement operating models, processes, or KPI frameworks that improve coordination and execution across teams.</li>
<li> Strong project leadership skills, with experience owning scope, timelines, dependencies, and delivery in environments with competing priorities.</li>
<li> Ability to translate strategy and high-level goals into clear workflows, systems, and execution plans that teams can actually use.</li>
<li> Clear, effective communicator with the ability to influence and align stakeholders across functions through structure, clarity, and follow-through rather than formal authority.</li>
</ul>
Education 
Bachelor&rsquo;s degree in business, engineering, supply chain, operations, or a related field, or equivalent practical experience.</div>

Director of Operations

Humboldt Waste Management Authority

Director of OperationsSalary Range $101,909-$123,872 plus benefitsSUMMARYThis is a full-time, exempt position with administrative, supervisory, planning and reporting responsibilities. Under broad supervision and direction from the Executive Director, this position assists in the administration and coordination of activities related to HWMA operations and related facility management. The Director of Operations is responsible for management of the Hawthorne Street Transfer Station, and properties owned or leased by the Authority. This position is responsible for overseeing all facets of Operations including the Tip Floor, Recycling, and Diversion activities; assists in the development of project master planning; develops, administers and monitors operational budgets, transportation, solid waste disposal, and diversion related contracts including recycling, and green waste.The Director of Operations supervises division staff; trains employees, evaluates performance and recommends discipline of employees to the Executive Director. The Director of Operations also facilitates cooperative relationships with the directors of Environmental Health and Safety and Administrative Services, franchise haulers, other agencies; helps plan and coordinate events; and manages facility, and assists with environmental and safety compliance reports related to the operations of the Authority.SUPERVISION RECEIVED AND EXERCISEDThe Director of Operations reports to the Executive Director and supervises operations, recycling, materials diversion, franchise haulers and contractors. The Director of Operations assists the Executive Director in managing the general operations of the Authority and implementing policies of the Board. The Director of Operations may be assigned to act as Executive Director during his or her absence.TYPICAL DUTIESOperations and Facilities Management&middot; Assists in planning, organization and implementation of master plans, projects and contracts.&middot; Manage procurement and service contracts.&middot; Supervise facility staff and contractors.&middot; Assist in the development of construction and maintenance specifications and schedules, including development of a capital improvement plan and projects.&middot; Assists the Administrative Services Director in the development and management of division budgets&middot; Assists the Director of Environmental Health and Safety in effectuating environmental and safety compliance.&middot; Assists the Executive Director in preparing recommendations for the Board of Directors and implementing approved projects and policies.&middot; Coordinates materials diversion, operations and recycling staff to identify diversion material opportunities which may be salvaged and marketed.&middot; Coordinates green waste and organics diversion and processing activities.<ul><li>Demonstrate continuous effort to improve operations and ensure safety in the workplace.</li><li>Evaluate employee performance.</li><li>Implement personnel policies.</li><li>Coordinates with the Director of Environmental Health and Safety to keep the emergency management plan up to date, trains and informs Authority staff on emergency management plans and safe work practices.</li><li>Work with the Executive Director and staff to maintain facility compliance documentation and reporting systems.</li><li>Design and prepare periodic compliance reports required by HWMA procedures or regulatory agencies.</li><li>Evaluate and recommend strategies to incorporate in-house preparation and submittal reports to meet regulatory monitoring and reporting requirements.</li><li>Work with the Administrative Services Director to develop and maintain effective electronic and paper filing systems that comply with program and audit requirements.</li></ul>Other Duties<ul><li>Answer questions from the public regarding Authority functions and policies.</li><li>Recommend equipment purchases.</li><li>Assist in the development and monitoring of the annual operating budget.</li><li>Coordinate with Local and State regulatory agencies.</li><li>Attend Board meetings; and other related events, as requested.</li><li>Participate in recruitment and placement for non-exempt employees.</li><li>Perform all other duties as assigned by the Executive Director.</li><li>Attend and participate in professional groups to track trends and regulations in program related fields.</li></ul>QUALIFICATIONSKnowledge of&middot; Principles and practices of employee supervision, including selection, training, work evaluation, and discipline.&middot; Methods, tools, and equipment used in waste management operations.&middot; Integrated Waste Management Act and household hazardous waste regulations.&middot; Environmental and safety regulations related to the operations of the Authority.&middot; Relevant codes, policies, and regulations.Skill in<ul><li>Ability to direct the work of others, ability to establish and maintain effective working relationships with employees, other agencies, vendors and general public.</li><li>Ability to work independently and prioritize responsibilities and duties.</li><li>Critical thinking and solutions oriented.</li><li>Ability to prepare and maintain accurate written records and reports.</li><li>Ability to develop and interpret plans, maps, specifications, and manuals.</li><li>Understanding budget preparation and implementation.</li><li>Ability to interpret and apply laws, regulations, policies and procedures.</li><li>Ability to exercise sound judgment within the constraints of general policy guidelines.</li><li>Strong oral and written communication skills.</li></ul>EXPERIENCE AND EDUCATION&middot; A Bachelors, or higher, degree in Engineering, Environmental Science or related field, or a comparable regime of education and experience in solid waste or municipal activities.&middot; Three years experience in management with at least two years in a supervisory capacity.&middot; Forty hours hazardous waste training.SPECIAL QUALIFICATIONS AND/OR LICENSES&middot; Must have valid California drivers&rsquo; license.&middot; Must be willing to respond to emergencies during off-hours as required.Job Type: Full-timePay: $101,909.00 - $123,872.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

ThriveByWeb

ThriveByWeb is a fast-growing internet marketing company built exclusively for real estate businesses across the United States and Canada. We help real estate professionals generate more leads, increase visibility, and close more deals through expert branding, high-performance websites, and targeted SEO strategies.We are hiring a Director of Growth &amp; Operations to play a key leadership role in our next phase of growth.This is not an entry-level marketing role. This is a high-impact position for someone who thrives in a fast-paced environment, enjoys building structure, and takes pride in delivering measurable results.If you enjoy driving growth, improving systems, working directly with clients, and seeing the direct impact of your work, this role was built for you.Daily &amp; Weekly OperationsYou will serve as the operational backbone of the company, ensuring client work is executed at a high level and on time.<ul><li>Creating, publishing, and optimizing blog content in WordPress</li><li>Editing and enhancing graphics using Adobe Photoshop</li><li>Using AI tools to improve content quality and efficiency</li><li>Communicating with reporters and online publications to secure client quotes and backlinks</li><li>Completing and managing customer support requests</li><li>Monitoring keyword rankings and identifying growth opportunities</li><li>Managing onboarding checklists for new clients</li><li>Verifying and monitoring Google Business Profiles</li><li>Leading Monthly and Quarterly Performance Calls with clients</li><li>Explaining marketing performance in clear, simple language</li></ul>Growth &amp; Systems DevelopmentBeyond daily execution, you will help shape the infrastructure that supports long-term scale. This role requires someone who doesn&rsquo;t just complete tasks, but improves the way tasks are completed.<ul><li>Researching, recommending, and helping implement CRM systems</li><li>Evaluating and integrating customer support platforms</li><li>Improving client performance reporting systems</li><li>Creating SOPs and internal process documentation</li><li>Identifying automation opportunities that increase efficiency</li></ul>Required Skills &amp; Experience<ul><li>5+ years of experience in digital marketing or agency operations</li><li>Experience managing client accounts</li><li>Strong understanding of SEO fundamentals</li><li>WordPress publishing experience</li><li>Working knowledge of Adobe Photoshop</li><li>Experience with AI content tools (ChatGPT or similar)</li><li>Google Search Console and Google Analytics proficiency</li><li>Google Business Profile management experience</li><li>Strong Google Sheets skills</li><li>Confidence leading client performance calls</li><li>Ability to explain marketing data clearly and simply</li><li>Proven ability to meet deadlines consistently</li></ul>Non-Negotiable Requirements<ul><li>This is a 100% in-office position</li><li>Must reside in Lackawanna County, Pennsylvania</li><li>Must be punctual and dependable</li><li>Must consistently follow through on commitments</li></ul>What Makes This Role Different<ul><li>You&rsquo;ll work exclusively in the real estate marketing space</li><li>You&rsquo;ll have direct input into systems, strategy, and growth</li><li>Your work will directly affect real businesses and real results</li><li>You&rsquo;ll be part of a company that moves quickly and values execution</li></ul>This role is ideal for someone who enjoys responsibility, takes ownership of outcomes, and wants to help build something that continues to scale.Job Type: Full-timePay: $45,000.00 - $55,000.00 per yearBenefits:<ul><li>Paid time off</li></ul>Application Question(s):<ul><li>Do you live in Lackawanna County, Pennsylvania?</li></ul>Work Location: In person

Director of Growth & Operations

Filevine

<div><div>Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform&mdash;where modern legal work happens with clarity and consistency.</div><div></div><div> 
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine&rsquo;s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.</div><div></div><div> 
Our Mission</div><div>
Filevine is building the seamless intersection between legal and business by creating a world-class AI-powered Legal Operating Intelligence System that helps legal teams scale with clarity and confidence.</div><div></div><div> 
Job Summary</div><div>
Filevine is seeking a Director of Marketing Operations to own and scale the operational foundation that powers our go-to-market engine across Performance Marketing, Lifecycle, Partnerships, SDR Teams and Events. This role reports to the VP of Performance Marketing &amp; Operations and is responsible for marketing systems, data integrity, process design, attribution, lifecycle management, and event enablement across the full revenue funnel. As we scale our Legal AI and LOIS offerings, this role ensures demand flows cleanly, predictably, and measurably from first touch through revenue.</div>
<h3 class="jobSectionHeader">What You'll Do</h3><ul><li>
Own end-to-end marketing operations strategy supporting Filevine&rsquo;s Legal AI and LOIS go-to-market</li><li>
Design scalable processes aligning Performance Marketing, Lifecycle, Partnerships, SDR Teams and Events around shared definitions and outcomes</li><li>
Serve as the operational backbone for all marketing departmentsOwn and optimize the marketing and revenue tech stack including HubSpot, Salesforce, Workato, LeanData, Domo, and ClickUpDefine and maintain lead lifecycle stages, scoring models, routing logic, and automation</li><li>
Partner with SDR and Sales Ops to ensure speed-to-lead, data accuracy, and accountability</li><li>
Own marketing data governance, attribution, and pipeline reporting in partnership with BI</li><li>
Own operational support for 250+ marketing events annually, including list uploads, segmentation, deduplication, enrichment, and compliance</li><li>
Ensure proper campaign structure, attribution, and post-event follow-up workflows</li><li>
Maintain and establish standards for campaign setup, tracking, naming conventions, UTMs, and documentationIdentify and remove operational bottlenecks across the marketing funnel</li><li>
Collaborate closely with various internal teams, including Performance Marketing, Events, Lifecycle, Partnerships, Sales, Sales &amp; Customer Ops, Product, and Business Intelligence (BI)</li><li>
Lead and develop the Marketing Operations team, setting priorities and operating rhythms</li><li>
Own marketing operations tools budget and vendor management</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
7+ years of experience in Marketing Operations or Revenue Operations, preferably in B2B SaaS</li><li>
Deep hands-on expertise in HubSpot and Salesforce, including complex workflows and reportingExperience supporting large-scale event programs and high-volume list uploads</li><li>
Working knowledge of Workato, LeanData, Domo, and ClickUp or similar systems</li><li>
Strong systems thinking, data rigor, and cross-functional leadership skills</li><li>
Action-oriented self-starter with a track record of building scalable operational foundations</li><li>
Ability to work cross-functionally with sales, product, and analytics teams to align marketing efforts with business goals</li><li>
Action oriented self starter confident in finding resources and removing barriers to ensure successExceptional analytical, problem-solving, and decision-making skills</li><li>
Excellent communication, leadership, and team management abilities.</li><li>
In-office requirement in our Salt Lake City or Chicago offices</li></ul><div>
Compensation Information: $145,000- $195,000 
</div><div></div> 
<div>The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual&rsquo;s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine&rsquo;s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.</div><div></div><div> 
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine&rsquo;s equal employment opportunities, you may contact us at legal@filevine.com</div><div></div><div> 
Cool Company Benefits:</div><ul><li>A dynamic, rapidly growing company, focused on helping organizations thrive</li><li>Medical, Dental, &amp; Vision Insurance (for full-time employees)</li><li>Competitive &amp; Fair Pay</li><li>Maternity &amp; paternity leave (for full-time employees)</li><li>Short &amp; long-term disability</li><li>Opportunity to learn from a dedicated leadership team</li><li>Top-of-the-line company swag</li></ul><div></div><div> 
Privacy Policy Notice</div><div>
Filevine will handle your personal information according to what&rsquo;s outlined in our Privacy Policy.</div><div></div><div> 
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using &quot;filevine.com&quot;. Other addresses reaching out are not affiliated with Filevine and should not be responded to.
</div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Director, Marketing Operations

USA FINISHING

Director of Operations (Hands-On) &mdash; USA FinishingLocation: Grand Junction Colorado (On-site) Company: USA Finishing (Powder Coating + Fulfillment + Shipping) Reports to: Owner/President Team: 7&ndash;10 employees initially (rapid growth)About USA FinishingUSA Finishing is a veteran family-owned Colorado-based powder coating and fulfillment operation built to support SwingSesh and additional commercial customers. We provide powder coating, cleaning/surface prep, sandblasting, fulfillment prep (parts + hardware kits, packaging, labeling, and staging), fabrication, and shipping for steel and industrial products. We move fast, hold high standards, and are scaling quickly.THE ROLEThis is a hands-on Director of Operations position (player/coach). You will lead the team and regularly jump in to do the work when needed&mdash;helping in powder coating, sandblasting/prep, fulfillment prep, pallet building/crating, shipping, and light welding/fabrication. This is NOT a desk-only or &ldquo;lead-from-the-office&rdquo; role.You will spend time in the office handling customer communication, scheduling, tracking, purchasing, and basic budgeting/operational planning. If you&rsquo;re looking for a role that is primarily supervisory/administrative, this will not be a fit.Typical split (varies by week): ~60&ndash;80% shop floor / ~20&ndash;40% office &amp; planning.Responsibilities: Shop Operations + Leadership (Primary)<ul><li>Lead daily production across prep/cleaning, sandblasting, masking/hanging, powder coating, QC/inspection, rework, staging, fulfillment prep, and shipping.</li><li>Build and maintain a culture of safety, urgency, accountability, and pride in workmanship.</li><li>Train, coach, and develop a team of 7&ndash;10 employees, with the ability to scale headcount and capability as volume continues to grow.</li></ul>Hands-On Production Support (Required)You will readily step into production as needed to hit schedule and maintain quality, including:<ul><li>Assisting with powder coating operations (prep, hang, spray support, touch-up)</li><li>Sandblasting / surface prep</li><li>Fulfillment prep: pulling parts/hardware, bag-and-tag, packaging, labeling, staging, and shipment accuracy checks</li><li>Pallet building, crating, and load securement</li><li>Light welding/fabrication</li><li>Staging, packaging, and shipping support </li></ul>Office + Operational Management (Required)<ul><li>Handle day-to-day communication: email updates, scheduling, basic issue resolution, and professionalism in every interaction.</li><li>Own tracking and reporting: production status, on-time shipping, quality/rework trends, labor allocation, and job costing.</li><li>Support budgeting and operational planning: capacity planning, labor needs, shift planning, tooling needs, and continuous improvement initiatives.</li><li>Must be professionally capable in Microsoft products (excel, word, etc).</li></ul>Purchasing + Shop Readiness<ul><li>Own purchasing and replenishment for shop operations (as needed to prevent downtime): powders, hooks/hangers, masking supplies, abrasives/blast media, packaging materials, PPE, tooling and maintenance items</li><li>Maintain vendor relationships, lead times, and inventory controls to keep the shop running without interruptions.</li></ul>Growth Support (Sales + Marketing Partnership)<ul><li>Partner with ownership on quoting inputs, lead times, capability statements, and customer communication.</li><li>Help identify and pursue new powder coating/fulfillment opportunities locally and regionally.</li><li>Represent USA Finishing with professionalism&mdash;responsive, reliable, and solutions-oriented.</li></ul>Who We&rsquo;re Looking For:Non-negotiables<ul><li>Positivity with a can-do attitude regardless.</li><li>Proven experience leading in a hands-on production environment (manufacturing, powder coating/finishing, metal fab, industrial services).</li><li>Self-led and accountable: you take ownership, set the pace, and don&rsquo;t need babysitting.</li><li>Strong process discipline: able to build simple systems and keep them updated (tracking, scheduling, inventory/purchasing).</li></ul>Strongly preferred<ul><li>Powder coating experience (commercial/industrial) and/or finishing experience.</li><li>Marine Corps, or other service veterans strongly valued.</li><li>Skilled trades credibility: welding/fabrication, mechanical aptitude, fixtures/jigs, shop problem-solving.</li><li>Bachelor's degree in Business or equivalent in experience with provided summary.</li></ul>Not a fit<ul><li>Primarily retail/restaurant/shift-management backgrounds without real industrial production ownership.</li><li>Anyone who doesn't feel comfortable leading a team, briefing a team and leadership in person, or clearly communicating in all forms.</li><li>Candidates who want a role that is mostly managerial/office-based.</li><li>Unable to safely lift 100lbs.</li></ul>What Success Looks Like (First 90&ndash;180 Days)<ul><li>Stable daily operating rhythm: schedule, priorities, staffing, and shipping accuracy locked in.</li><li>Enabling a team in throughput, finish consistency, and rework reduction.</li><li>Clearly briefing team on expected production, enabling success, and reporting issues impeding any operations.</li><li>Keeping tabs on inventory and purchasing systems to prevent stoppages and surprises.</li><li>Ownership has confidence the facility can scale without chaos.</li></ul>CompensationCompetitive base salary + performance bonus (tied to throughput, quality, and on-time shipping). Benefits/PTO as offered.How to ApplySend a resume and a short note describing:<ul><li>Your experience in powder coating/finishing or similar shop operations</li><li>The largest team you&rsquo;ve led in a production environment</li><li>Examples of how you improved quality, throughput, or reliability in a shop setting</li></ul>Job Type: Full-timePay: $75,000.00 - $110,000.00 per yearBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Hilton

<div>Director of Operations
A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. 
What will I be doing? 
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)</li><li>
Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals</li><li>
Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded</li><li>
Respond to audits that are completed by the company to ensure continual improvement is achieved</li><li>
Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations</li><li>
Comply and exceed hotel and company Service Standards</li><li>
Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action</li><li>
Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company</li><li>
Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction</li><li>
Hold regular briefings and communication meetings with the HOD team</li></ul>
What are we looking for? 
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:<ul>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management</li>
<li>Experience in managing budgets, revenue proposals and forecasting results</li>
<li>In-depth knowledge of the hotel / leisure / service sector</li>
<li>Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets</li>
<li>Accountable and resilient</li>
<li>Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Black Stag

Director of Operations (Agency Integrator / Head of Delivery)Location: Irvine, CA (In-Office) Type: Full-Time Compensation: Competitive base + performance bonus (based on delivery KPIs) Schedule: Monday&ndash;Friday (PST hours)About Black Stag DigitalBlack Stag Digital is a high-output digital agency supporting a fast-growing portfolio of brands. We operate with a remote-first delivery team primarily in the Philippines and Eastern Europe, and we move fast. We&rsquo;re hiring a senior operator to become the agency Integrator / Head of Delivery - the person responsible for building the operating system, stabilizing execution, and ensuring projects ship on time at a consistently high standard.This role has CEO-backed authority to set priorities, enforce process, and drive accountability across departments. You will not be a note-taker, you will run delivery.This role is critical. If you&rsquo;re the type of leader who creates order, installs structure, and gets teams executing cleanly, this is for you.Read This First: What This Role Is (and Isn&rsquo;t)This role IS:<ul><li>Agency Operations + Delivery leadership</li><li>Building and enforcing the operating cadence (planning, accountability, QA)</li><li>Running cross-functional execution across creative, web, paid, lifecycle, SEO, ops</li><li>Turning tribal knowledge into repeatable systems (SOPs, checklists, templates)</li><li>Creating predictability, speed, and A+ output</li></ul>This role is NOT:<ul><li>A hands-on media buyer role</li><li>A channel specialist role (SEO-only, Ads-only, Email-only, etc.)</li><li>A creative director role</li><li>A &ldquo;do everything yourself&rdquo; marketer position</li></ul>You will not be the primary point of contact for all client communication. You don&rsquo;t need to be the world&rsquo;s best Google Ads buyer. You do need to be elite at agency delivery, execution systems, and operational leadership.Outcomes You Own (This is how you&rsquo;ll be measured)30 Days<ul><li>Audit current workflows, bottlenecks, and root causes of missed deadlines/rework</li><li>Implement a single source of truth for delivery (ClickUp/Monday/Asana - one tool, enforced)</li><li>Establish weekly planning + daily execution rhythm</li><li>Install clean intake, prioritization, and escalation paths</li></ul>60 Days<ul><li>Launch SOP/checklist library for the top recurring workflows (minimum 15 documented)</li><li>Establish &ldquo;Definition of Done&rdquo; and QA gates for key deliverables (creative, web, ads, email, etc.)</li><li>Improve visibility into capacity, resourcing, and workload (WIP limits enforced)</li><li>Reduce rework and improve cycle time from request &rarr; shipped</li></ul>90 Days<ul><li>Delivery becomes predictable (owners, deadlines, dependencies, QA gates)</li><li>PMs function as delivery controllers - not message passers</li><li>Department owners operate with standards and accountability</li><li>Keyman risk decreases (processes live in systems - not in one person&rsquo;s head)</li></ul>Core Responsibilities1) Agency Operations &amp; Delivery Leadership (Primary)<ul><li>Own day-to-day execution and delivery across departments: creative, web, paid, lifecycle/email/SMS, SEO/content, ops</li><li>Implement and enforce the agency operating system:</li><li>intake &amp; prioritization rules</li><li>weekly planning and production schedules</li><li>daily execution rhythm</li><li>dependency tracking and escalation</li><li>QA gates and approval pathways</li><li>WIP limits (stop starting, start finishing)</li><li>Lead internal delivery meetings and hold teams accountable to timelines and standards</li><li>Build capacity planning and resourcing visibility (who&rsquo;s overloaded, what&rsquo;s blocked, what ships next)</li><li>Identify bottlenecks early and fix them before they become emergencies</li><li>Establish consistent internal reporting: what shipped, what&rsquo;s in flight, what&rsquo;s blocked, what needs decisions</li></ul>2) Systems, Documentation, and Repeatability (Non-Negotiable)We are intentionally removing &ldquo;keyman syndrome.&rdquo; This role must build systems that outlast individuals.<ul><li>Convert tribal knowledge into process:</li><li>shadow workflows, record Looms, capture the &ldquo;how&rdquo;</li><li>convert into SOPs, checklists, templates, brief forms, QA checklists</li><li>Create and maintain a central internal knowledge base (SOP library)</li><li>Standardize deliverables using templates and &ldquo;Definition of Done&rdquo; by department</li><li>Ensure recurring work is systemized:</li><li>repeated tasks become checklists</li><li>repeated processes become SOPs</li><li>no &ldquo;one-off heroics&rdquo; as the normal operating mode</li></ul>3) Project Management / PMO Leadership<ul><li>Lead and develop the PM/Delivery function to ensure clean coordination across teams</li><li>Ensure project managers drive delivery (timelines, dependencies, handoffs), not just communication routing</li><li>Establish consistent project hygiene:</li><li>clean briefs</li><li>owners + deadlines</li><li>dependency clarity</li><li>QA gates before client delivery</li></ul>4) Client-Facing Coordination (Secondary)You are not the primary account manager, but you must ensure client work is executed cleanly.<ul><li>Partner with Client Success / Account Leads to translate priorities into executable plans</li><li>Help enforce scope clarity, deadlines, and realistic scheduling</li><li>Ensure the agency presents a consistent, high-quality delivery rhythm to clients</li></ul>5) Marketing Oversight (Strategic, Not Hands-On Channel Execution)<ul><li>Ensure marketing initiatives align with goals/KPIs and meet quality standards</li><li>Pressure-test strategies and execution plans created by channel specialists</li><li>Identify capability gaps (skills, tools, training) and implement solutions</li></ul>Decision Rights (You must have authority to do the job)<ul><li>Own internal delivery schedule and resourcing visibility</li><li>Can re-sequence work and enforce prioritization when competing priorities exist</li><li>Can enforce WIP limits and stop uncontrolled intake</li><li>Can require proper briefs/templates before work begins</li><li>Can escalate conflicts to CEO for final prioritization when needed</li><li>Owns the internal &ldquo;delivery ready&rdquo; standard (QA gate) before client-facing release</li></ul>Who You&rsquo;ll Work With<ul><li>Reports directly to: CEO</li><li>Works closely with: senior leadership and cross-functional department owners</li><li>Leads: the delivery function (PMs/PMO) and coordinates across all departments</li><li>Operates with remote teams primarily in the Philippines and Eastern Europe (strong async leadership required)</li></ul>Required Experience (Hard Requirements)<ul><li>7&ndash;12+ years in a digital agency environment OR equivalent high-velocity marketing org</li><li>Proven experience leading operations, delivery, or PMO across cross-functional teams</li><li>Demonstrated history building execution systems:</li><li>cadence, SOP libraries, templates, QA gates, accountability rhythms</li><li>Strong project execution background:</li><li>timelines, dependencies, resourcing, prioritization, risk management</li><li>Experience managing remote teams across time zones with strong async communication</li><li>Strong leadership presence&mdash;can hold people accountable without drama</li><li>High standards - cares about quality, speed, and clarity</li></ul>&middot; &ldquo;Has implemented SOP/checklist systems and enforced adoption (not just created docs).&rdquo;Nice-to-Haves (Not Required)<ul><li>Familiarity with: paid media, email/SMS (Klaviyo), SEO, Shopify, analytics</li><li>Systems/automation experience (Zapier, workflows, dashboards)</li><li>Experience building internal &ldquo;quality systems&rdquo; for creative + web deliverables</li></ul>Traits We&rsquo;re Looking For (If this isn&rsquo;t you, don&rsquo;t apply)<ul><li>You&rsquo;re a builder: you create process, structure, and repeatability</li><li>You don&rsquo;t tolerate chaos as a permanent operating mode</li><li>You don&rsquo;t &ldquo;hero&rdquo; everything yourself - you build systems so teams execute</li><li>You&rsquo;re direct, organized, calm under pressure, and accountable</li><li>You can push back respectfully and protect delivery quality</li></ul>Compensation &amp; Performance BonusComp includes a base salary plus performance incentives tied to measurable delivery KPIs such as:<ul><li>on-time delivery rate</li><li>cycle time (request &rarr; shipped)</li><li>rework rate reduction</li><li>SOP/checklist completion and adoption</li><li>project hygiene compliance (briefs, owners, deadlines)</li></ul>How to ApplySend your resume and a short note explaining:<ul><li>The largest agency/team you helped operationalize</li><li>The operating cadence/systems you&rsquo;ve implemented (tools + process)</li><li>A specific example where you reduced chaos and improved delivery predictability</li></ul>Job Type: Full-timePay: $10,000.00 - $15,000.00 per monthApplication Question(s):<ul><li>1. Walk me through the operating cadence you&rsquo;ve installed in a fast-moving agency.</li></ul>2. What tool(s) did you use as the single source of truth, and how did you force adoption? 3. Give a specific example where projects were always late&mdash;what did you change to fix it? 4. How do you prevent PMs from becoming message passers between client and team? 5. How do you handle a client that constantly changes priorities mid-week? 6. Explain how you build SOPs when the &lsquo;key person&rsquo; won&rsquo;t document anything. 7. What are your core delivery KPIs and how often do you review them? 8. Describe how you run cross-functional QA for creative and web deliverables. 9. Tell me about your experience leading remote teams across time zones. 10. I&rsquo;m going to give you a scenario: 30 urgent requests hit at once. What do you do in the first 60 minutes?Work Location: In person

Director of Operations (Marketing Agency Integrator / Head of Delivery)

Search 10000+ Director of marketing operations jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 director of marketing operations jobs Near Me

Director of Operations

Director of Operations

Director of Growth & Operations

Director, Marketing Operations

Director of Operations

Director of Operations

Director of Operations (Marketing Agency Integrator / Head of Delivery)