director of operations home health

BAYADA Home Health Care

<p>BAYADA Home Health Care is currently seeking a<strong> Director of Operations</strong> for our newly opened <strong>Charlotte, NC Adult Nursing office.</strong></p> <p>Are you looking for an extraordi nary growth and leadership opportunity with a top company in a fast-growing industry? Would you like that growth and success to be part of making a real difference in people's lives? We're BAYADA Home Health Care-a leading home health care company-and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. In this dynamic environment, you will have the chance to apply your entrepreneurial and relationship-building skills and lead a caring, professional team that is instrumental in providing the highest quality care to our clients.</p> <p><strong>Service Office Location: 8801 J.M. Keynes Dr., Suite 330A Charlotte, NC 28262</strong></p> <p><strong>Responsibilities for a Director:</strong></p> <ul> <li>Fully responsible for the management and services including budgeting, planning, recruiting and fiscal management.</li> <li>Monitor the quality and appropriateness of all services provided by your staff to ensure compliance and client satisfaction while ensuring adequate staff education, training and evaluation.</li> <li>Support your team, mentor your office team (Client Services Manager/ Associate & Clinical Managers), and grow your office by keeping abreast of industry and community trends and referral opportunities.</li> <li>Service-focused, professional, warm and communicative, our Directors are embodiments of The BAYADA Way , representing our network of home care professionals to our various audiences across the nation.</li> </ul> <p><strong>Qualifications for a Director:</strong></p> <ul> <li>Four year college degree required</li> <li>Minimum two years of verifiable supervisory or management experience in the healthcare industry, preferably in home health care</li> <li>Knowledge of NC regulations and Home Health Care laws</li> <li>Demonstrated record of goal achievement and of successfully taking on increased responsibility with positive results</li> <li>Proven interpersonal, recruiting and employee relations skills</li> <li>Proven ability to organize, manage, market and grow an office</li> <li>Demonstrated PC and communication skills, especially in regard to networking with the community and representing our organization to various groups and agencies</li> <li>Ambition to grow and advance beyond current position and responsibilities</li> </ul> <p><strong>Why you'll love BAYADA:</strong></p> <ul> <li><strong>Base Salary plus bonuses!</strong></li> <li>BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.</li> <li>Check out our blog: </li> <li>Newsweek's Best Place to Work for Diversity</li> <li>Newsweek's Best Place to Work for Women</li> <li>Newsweek's Best Place to Work (overall)</li> <li>Newsweek's Best Place to Work for Women and Families</li> <li>Glassdoor Best Places to Work</li> <li>Forbes Best Places to Work for Women</li> <li>Paid Weekly</li> <li>Mon-Fri work hours</li> <li>AMAZING culture</li> <li>Strong employee values and recognition</li> <li>Small team at a local office</li> <li>Growth opportunities</li> <li>BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li> <li>To learn more about BAYADA Home Health Care benefits, </li> </ul> <p><strong>Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 33,000 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing </strong></p> <p><strong></strong></p> <p><strong></strong></p> <p><strong>As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.</strong></p> <p>BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .</p> <p>BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</p>

Director of Operations - Home Care

AccentCare

<div>Overview:
<div><b>Director Clinical Operations</b></div><div><b>
Location: Beautiful Austin, TX</b></div><div><b>
Position: Hospice Director of Clinical Operations</b></div><div><b>
Job ID: 2025 - 74750</b></div><div><b>
Remote/Virtual Position: No</b></div><div><b>
Coverage Area: Greater Austin / Marble Falls, TX</b></div><div></div><div><b><br>
Find Your Passion and Purpose as a Director of Clincial Operations</b></div><div><b>
Salary: $111k - $131k DOE</b></div><div><b>
Schedule:</b><b> </b><b>M-F / Limited On call support as needed</b></div><div></div><div><b><br>
Texas RN License Required</b></div><br>
<div></div>
What You Need to Know:
<div><b>Reimagine Your Career in Hospice</b></div><div>
Caring for others is more than what you do &mdash; it&rsquo;s who you are. At AccentCare, you&rsquo;ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You&rsquo;ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We&rsquo;re proud to be named one of America&rsquo;s Greatest Workplaces 2025 by Newsweek &mdash; a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we&rsquo;re building together.</div><div>
Be the Director of Clinical Operations You Can Be</div><div></div><div><b><br>
If you meet these qualifications, we would love to meet you:</b></div><ul><li>
Bachelor&rsquo;s degree or commensurate work experience accepted</li><li>
5 years of home based care experience preferred</li><li>
Role may require travel up to 80% of business days in supported territory</li><li>
Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations</li><li>
Licensed to practice as a registered nurse in the state of agency operation</li><li>
Must be a licensed driver who can travel to all business locations</li></ul><div></div><div><b><br>
Responsibilities:</b></div><div><b>
As a Director of Clinical Operations, you will:</b></div><ul><li>
Supervises all direct patient/family care team members, including nurses, Supportive Care, home health
<br>
aides and counselors, in collaboration with Site Leadership.</li><li>
Responsible for oversight of and/or scheduling, payroll and other administrative duties</li><li>
Assures that all initial assessments and required reassessments are conducted by qualified team members
<br>
within required time frames, including documentation completion, submission and /or synchronization.</li><li>
Ensures that all patient/family services comply with federal, state(s) and local regulatory requirements
<br>
and with accepted professional standards.</li><li>
Ensures protocols are utilized to guide operations and promote adherence to regulatory and internal
<br>
process requirements.</li><li>
Monitor expenses related to patient/family services to ensure budgetary compliance in collaboration with
<br>
IDG and Site Leadership.</li><li>
Serve as a resource person and liaison for the Social Worker, Volunteer, Music Therapy and
<br>
Bereavement Departments.</li></ul><div></div><div><b><br>
Our benefits include:</b></div><ul><li>
Medical, dental and vision coverage</li><li>
Paid time off and paid holidays</li><li>
Professional development opportunities</li><li>
Company-matching 401(k)</li><li>
Flexible spending and health savings accounts</li><li>
Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app</li><li>
Programs to celebrate achievements, milestones and fellow employees</li><li>
Company store credit for your first AccentCare-branded scrubs for patient-facing employees</li><li>
And more!</li></ul>
Why AccentCare?:<div></div><div><br>
</div><div><b>Come As You Are</b></div><ul><li>
At AccentCare, you&rsquo;re part of a community that cares &mdash; for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.</li></ul>
Posted Salary Range: USD $110,800.00 - USD $130,000.00 /Yr.</div>

Clinical Operations Director RN, Hospice

<p><strong>Director of Home Care, Greenville, SC</strong></p> <p>At BAYADA Home Health Care we're dedicated to providing compassionate, high-quality home health care to medically fragile children and their families. Our team of skilled clinicians, caregivers, and support staff works tirelessly to ensure every child receives personalized care in the comfort and safety of their home. We're currently seeking a dynamic <strong>Operations Director</strong> to lead our office in <strong>Greenville, SC</strong> and help drive excellence in clinical care, operational performance, and family satisfaction.</p> <p><strong>Position Summary:</strong><br>The Director of Pediatric Home Care is responsible for the overall leadership, management, and growth of the pediatric home care office. This role combines clinical oversight, team development, business operations, and regulatory compliance to ensure our patients receive exceptional care and our staff are supported and empowered.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Lead, mentor, and manage a multidisciplinary team including clinical supervisors, nurses, caregivers, and administrative staff.</li> <li>Oversee daily operations of the pediatric home care office, ensuring efficient scheduling, compliance, and service delivery.</li> <li>Develop and manage budgets, monitor key performance indicators (KPIs),</li> <li>Build and maintain strong relationships with referral sources, hospitals, physicians, and community organizations </li> <li>Ensure all services meet federal, state, and accreditation standards for pediatric home health care.</li> <li>Identify operational inefficiencies and implement process improvements.</li> <li>Drive quality improvement initiatives and maintain a culture of excellence and safety.</li> <li>Monitor performance metrics, budgets, and staffing levels to ensure financial and operational health of the office.</li> <li>Represent the agency in the community and participate in outreach efforts to grow awareness and patient census.</li> <li>Serve as a point of escalation for families to ensure concerns are addressed with empathy and urgency.</li> <li>Monitor patient satisfaction and implement feedback into service improvement plans.</li> <li>Ensure care coordination aligns with family preferences, cultural values, and patient needs.</li> <li>Foster a collaborative, accountable, and supportive workplace culture.</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Four year college degree required</li> <li>Minimum 2 years verifiable experience in pediatric home care (preferred but nor required), home health, or related healthcare leadership roles.</li> <li>Proven interpersonal, recruiting and employee relation skills</li> <li>Knowledge of state regulations</li> <li>Demonstrated leadership ability with experience managing diverse teams.</li> <li>Excellent communication, problem-solving, and organizational skills.</li> <li>Passion for delivering compassionate, family-centered pediatric care.</li> </ul> <p><strong>Why you'll love BAYADA:</strong> </p> <ul> <li><strong>Award- Winning Workplace- </strong>Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.</li> <li><strong>Impactful Work</strong>- Make a meaningful impact in the Greenville Community</li> <li><strong>Weekly Pay-</strong> Consistent weekly paychecks to keep your finances on track.</li> <li><strong>Comprehensive Benefits</strong>- Medical, dental, vision, and more  we've got you covered <ul> <li> <ul> <li>We offer a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li> <li>To learn more about BAYADA Home Health Care benefits, </li> </ul> </li> </ul> </li> <li><strong>Work- Life Balance</strong>- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.</li> <li><strong>Career Growth- </strong>Advancement opportunities to help you grow in your career.</li> <li><strong>Nonprofit Organization-</strong> As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.</li> </ul> <p></p> <p></p> <p><strong>As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.</strong></p> <p>BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .</p> <p>BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</p>

Home Care Operations Director

<p>BAYADA Home Health Care is currently seeking an <strong>Operations Director</strong> to join our <em><strong>newly opened Jacksonville, FL Assistive Home Care</strong></em> office.</p> <p>Are you looking for an extraordi nary growth and leadership opportunity with a top company in a fast-growing industry? Would you like that growth and success to be part of making a real difference in people's lives? We're BAYADA Home Health Care-a leading home health care company-and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. In this dynamic environment, you will have the chance to apply your entrepreneurial and relationship-building skills and lead a caring, professional team that is instrumental in providing the highest quality care to our clients.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Fully responsible for the management and services including budgeting, planning, recruiting and fiscal management.</li> <li>Monitor the quality and appropriateness of all services provided by your staff to ensure compliance and client satisfaction while ensuring adequate staff education, training and evaluation.</li> <li>Support your team and grow your office by keeping abreast of industry and community trends and referral opportunities.</li> <li>Service-focused, professional, warm and communicative, our Directors are embodiments of The BAYADA Way , representing our network of home care professionals to our various audiences across the nation.</li> </ul> <p><strong>Qualifications include:</strong></p> <ul> <li>Four year college degree required</li> <li>Minimum two years of verifiable supervisory or management experience in the healthcare industry, preferably in home health care</li> <li>Demonstrated record of goal achievement and of successfully taking on increased responsibility with positive results</li> <li>Proven interpersonal, recruiting and employee relations skills</li> <li>Proven ability to organize, manage, market and grow an office</li> <li>Demonstrated PC and communication skills, especially in regard to networking with the community and representing our organization to various groups and agencies</li> <li>Ambition to grow and advance beyond current position and responsibilities</li> </ul> <p><strong>Why you'll love BAYADA:</strong> </p> <ul> <li><strong>Award- Winning Workplace- </strong>Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.</li> <li><strong>Impactful Work</strong>- Make a meaningful impact in the Jacksonville Community</li> <li><strong>Weekly Pay-</strong> Consistent weekly paychecks to keep your finances on track.</li> <li><strong>Comprehensive Benefits</strong>- Medical, dental, vision, and more  we've got you covered <ul> <li> <ul> <li>We offer a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li> <li>To learn more about BAYADA Home Health Care benefits, </li> </ul> </li> </ul> </li> <li><strong>Work- Life Balance</strong>- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.</li> <li><strong>Career Growth- </strong>Advancement opportunities to help you grow in your career.</li> <li><strong>Nonprofit Organization-</strong> As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.</li> </ul> <p><strong>Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.</strong></p> <p><br></p> <p><strong>As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.</strong></p> <p>BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .</p> <p>BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</p>

Operations Director, Home Care

Amedisys

<div>Overview<br>
<div><b>
$20,000 Sign on Bonus
</b></div><div><b>Full-time days
</b></div><div><b>Previous RN Home Health Experience required
</b></div><div><b>One-year supervisory experience required
</b></div><div><b>RN License Required
</b></div>
<div></div><div>Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.
</div><div>
</div><div><b>Attractive pay
</b></div><ul><li><b>$123,000- $153,000 annually
</b></li>
</ul><div></div><div><b>What's in it for you
</b></div><ul><li>A full benefits package with choice of affordable PPO or HSA medical plans.
</li><li>Paid time off.
</li><li>Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.
</li><li>Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*
</li><li>Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.
</li><li>401(k) with a company match.
</li><li>Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
</li><li>Fleet vehicle program (restrictions apply) and mileage reimbursement.
</li><li>And more.
</li></ul><div>Please note: Benefit eligibility can vary by position depending on shift status.
</div><ul><li>To participate, you must be enrolled in an Amedisys medical plan.
</li></ul><div>
</div><div><b>Why Amedisys?
</b></div><ul><li>Community-based care centers with a supportive and inclusive work environment.
</li><li>Better work/life balance and increased flexibility compared to other settings.
</li><li>Job stability and the opportunity to advance with a growing company.
</li><li>The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes.</li></ul><br>
<br>
<div></div>Responsibilities<div><ul><li><p><br>
Handles employment decisions for direct report staff, including decisions to hire, fire, advance, promote or change status.
</p></li><li>Responsible for overall organization and financial management of the care center.
</li><li>Provides supervision to the clinical manager(s) who ensure the delivery of quality care to patients.
</li><li>Maintains the image of the care center in the community, as well as state and national organizations.
</li><li>Provides input, guidance and feedback related to marketing activities and care center marketing plan to ensure that goals for growth are met.
</li><li>Ensures adequate orientation of every team member assigned to their care center.
</li><li>Assigns and directs staff with appropriate skills to perform duties.
</li><li>Provides leadership planning for staff education programs, administrative/staff meetings, in services.
</li><li>Encourages continuous education and staff development for all team members. Sets positive, attainable expectations, objectives and goals for the care center.
</li><li>Ensures implementation of a performance improvement program to drive quality care, positive patient outcomes, and address negative trends.
</li><li>Responsible for the delivery of care for all patients served by the care centers by providing supervision and support to the clinical manager.
</li><li>Other duties as assigned.</li></ul><p><br>
</p></div><br>
<p></p>Qualifications<div><ul><li><p><br>
Associates degree in business or clinical-related field.
</p></li><li>Two years of home care experience and at least one year of supervisory experience; or two years of experience in leadership/management in healthcare, home health or hospice.
</li></ul></div><div><p>Preferred
</p></div><div><ul><li><p>Bachelor's degree in business or clinical related-field with a current license.
</p></li><li>Home health experience.
</li><li>Current license to practice as an RN or other healthcare professional, specific to the state you're assigned to work.</li></ul><br>
</div><p></p><div><p>Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills , and experience.</p><br>
<p></p>
</div><p></p><p><i>Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.</i></p></div>

Director of Operations (RN Required)

PROCAPITA MANAGEMENT CONSULTING DUBAI BRANCH

<p><strong>Purpose</strong></p><p>The Home Services Operations Manager is responsible for the overall management and performance of CANDOO’s home services portfolio, including Handyman, Laundry, and housekeeping services. This role ensures the seamless execution of services with a strong focus on quality, efficiency, and customer satisfaction. Through effective leadership, operational control, and continuous improvement, the manager drives team performance, optimizes resource utilization, and ensures service excellence across all touchpoints. Acting as the key link between field teams, support departments, and clients, the role plays a vital part in strengthening CANDOO’s reputation as a trusted provider of reliable, high-standard residential services.</p><br/><p><strong><u>Responsibilities / Duties</u></strong></p><br/><p><strong>Operational Management</strong></p><br/><ul><li>Oversee the day-to-day operations of all home services divisions (Handyman, Laundry, and Housekeeping).</li><li>Ensure services are delivered as per scope, timelines, and quality benchmarks.</li><li>Implement and monitor SOPs, service workflows, and resource allocation across departments.</li></ul><br/><p><strong>People & Team Leadership</strong></p><br/><ul><li>Manage department heads, supervisors, and team leaders across all service lines.</li><li>Ensure staffing levels meet service demands through proper planning, scheduling, and cross-training.</li><li>Drive a performance culture by mentoring team leaders and promoting accountability at every level.</li></ul><br/><p><strong>Service Quality & Client Satisfaction</strong></p><br/><ul><li>Coordinate closely with the Customer Service (Call Center) Manager to stay informed on client requests, service feedback, and complaints, ensuring timely and appropriate operational responses to uphold CANDOO’s service excellence standards.</li><li>Collaborate with the CRM team to track service KPIs, response times, and satisfaction scores.</li><li>Conduct regular service audits, spot-checks, and customer feedback reviews.</li><li>Ensure client concerns, complaints, and service escalations are resolved quickly and effectively.</li></ul><br/><p><strong>Financial & Resource Control</strong></p><br/><ul><li>Monitor operational budgets and consumable usage across departments.</li><li>Identify cost-saving opportunities while maintaining or improving service standards.</li><li>Approve material requests, vendor coordination, and service-related procurement within authorized limits.</li></ul><br/><p><strong>Coordination & Reporting</strong></p><br/><ul><li>Liaise with support functions (HR, QHSE, Finance, Procurement) for recruitment, compliance, and resource needs.</li><li>Maintain accurate and timely records of operations, including manpower reports, service requests, and incident logs.</li><li>Prepare weekly and monthly operational reports and dashboards for management review.</li></ul><br/><p><strong>Innovation & Continuous Improvement</strong></p><br/><ul><li>Recommend and implement process improvements to enhance operational efficiency and service consistency.</li><li>Stay up to date with industry trends, customer behaviour, and technology adoption in home services.</li><li>Support the development of new service packages or upgrades based on market demand.</li></ul><br/><p><strong>Compliance & Safety</strong></p><br/><ul><li>Ensure that all services are delivered in compliance with UAE regulations and internal QHSE guidelines.</li><li>Promote a culture of safety, professionalism, and respect within field teams and service personnel.</li></ul><br/><p><strong>Education Qualifications</strong></p><br/><ul><li>Bachelor’s degree in business administration, Facilities Management, Hospitality Management, or a related field is required.</li><li>Advanced certifications in Operations Management or Soft Services are highly desirable.</li><li>Strong understanding of operational systems, service workflows, and customer-facing environments gained through formal education and practical experience.</li></ul><br/><p><strong>Experience</strong></p><br/><ul><li>Minimum 10 years of experience in managing multi-service operations (ideally in FM, hospitality, or residential services).</li><li>Experience in managing large teams, multiple service lines, and high-volume operations.</li><li>Proven track record in service improvement and team leadership.</li></ul><br/><p><strong>Job Knowledge & Skills</strong></p><br/><ul><li>In-depth understanding of residential soft services operations, including housekeeping, laundry, handyman, and MEP services.</li><li>Strong operational planning and resource management capabilities, with the ability to manage multi-site, high-volume service environments.</li><li>Proven expertise in service delivery optimization, KPI tracking, and implementing performance improvement initiatives.</li><li>Advanced customer service orientation with the ability to interpret customer behavior, resolve complaints diplomatically, and drive satisfaction.</li><li>Proficiency in workflow scheduling, manpower planning, and cost control.</li><li>Knowledge of UAE labor law, QHSE regulations, and municipal compliance standards applicable to residential service delivery.</li><li>Experience using CAFM systems, CRM platforms, and MS Office (Excel, Word, PowerPoint, Outlook).</li></ul>

Head of Operations - Home Services

Canyon Home Care and Hospice

<div><div><div>Location: Colorado and Arizona (Travel Required)</div></div><div><div>
Job Type: Full-Time</div></div><div><div>
Position Summary:</div></div><div><div>
The Regional Clinical Manager is responsible for providing clinical oversight, mentorship, and operational support to the Clinical Directors and nursing teams across all home health and hospice branches in Colorado and Arizona. This role ensures clinical excellence, regulatory compliance, and quality improvement initiatives across the state. The Regional Clinical Manager works collaboratively with the Home Office Clinical Team, Clinical Directors and branch leadership to drive best practices in patient care, staff training, and performance improvement.</div></div><div><div>
Key Responsibilities:</div></div><div><div>
Clinical Leadership &amp; Oversight:</div></div><ul><li><div>
Provide statewide clinical oversight for home health and hospice services, ensuring consistent quality of care across all locations.</div></li><li><div>
Partner with Clinical Directors to implement and maintain clinical best practices, policies, and procedures.</div></li><li><div>
Conduct onsite and virtual visits to support teams in managing complex patient cases, addressing compliance issues, and improving clinical outcomes.</div></li><li><div>
Lead quality assurance and performance improvement (QAPI) initiatives, ensuring high patient satisfaction and regulatory compliance.</div></li><li><div>
Oversee clinical documentation audits, providing coaching and feedback to improve accuracy, efficiency, and compliance.</div></li></ul><div><div>
Support &amp; Development of Clinical Directors:</div></div><ul><li><div>
Serve as a mentor and advisor to Clinical Directors, helping them navigate leadership challenges and improve their effectiveness.</div></li><li><div>
Assist in training and onboarding new Clinical Directors and nursing leaders to ensure consistency in clinical operations.</div></li><li><div>
Facilitate monthly Clinical Director meetings to review metrics, discuss challenges, and align goals across branches.</div></li><li><div>
Provide hands-on support for TPE (Targeted Probe and Educate) audits, state and federal surveys, and compliance-related initiatives.</div></li></ul><div><div>
Staff Training &amp; Development:</div></div><ul><li><div>
Conduct statewide education and training programs for clinical staff, covering topics such as regulatory updates, documentation best practices, and symptom management.</div></li><li><div>
Lead skills labs, in-services, and case study reviews to enhance nursing competency.</div></li><li><div>
Support retention efforts by fostering a strong clinical culture, engagement, and professional development opportunities.</div></li></ul><div><div>
Regulatory Compliance &amp; Quality Improvement:</div></div><ul><li><div>
Ensure all clinical practices adhere to Medicare, Medicaid, and accreditation requirements for home health and hospice.</div></li><li><div>
Assist in preparing for surveys and audits, developing action plans to address deficiencies.</div></li><li><div>
Track key clinical performance indicators (KPIs) such as rehospitalization rates, infection rates, and documentation compliance, implementing improvement plans as needed.</div></li><li><div>
Work closely with interdisciplinary teams, including administrators, physicians, and quality leaders, to enhance patient care.</div></li></ul><div><div>
Operational &amp; Strategic Support:</div></div><ul><li><div>
Provide temporary leadership support to branches with vacancies in Clinical Director roles.</div></li><li><div>
Assist with problem-solving and troubleshooting operational challenges that impact clinical efficiency and quality.</div></li><li><div>
Collaborate with senior leadership to develop strategic initiatives that improve clinical outcomes and streamline operations.</div></li><li><div>
Travel across Colorado and Arizona to support branches, with a mix of onsite visits between locations. There will also be occasional travel to Utah for Home Office training and support.
</div></li></ul><div><div>Qualifications:</div></div><ul><li><div>
Active Registered Nurse (RN) license in Colorado and Arizona.</div></li><li><div>
Minimum 5 years of home health and hospice experience in a leadership or quality role (Clinical Director, Quality Manager, or similar).</div></li><li><div>
Strong knowledge of Medicare, Medicaid, and accreditation standards for home health and hospice.</div></li><li><div>
Demonstrated experience in mentoring, training, and developing clinical leaders.</div></li><li><div>
Proficiency in electronic medical records (EMR) systems (experience with MatrixCare a plus).</div></li><li><div>
Excellent leadership, communication, and problem-solving skills.</div></li><li><div>
Ability to travel extensively across the state (valid driver&rsquo;s license and reliable transportation required).</div></li></ul></div>

Regional Clinical Manager-Colorado and Arizona

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