director of operations

E3 School

<div>
 
 
 Position Overview
 
 
 
 
 
 
 The E3 School is a state-of-the-art early education model that is setting the standard of excellence in early education across Virginia. The Director of Operations is an important member of the leadership team and works closely with the CEO and Chief Innovation and Impact Officer. The role is responsible for the overall efficiency and effectiveness of the school&rsquo;s day to day operations, managing teams, creating and implementing policies and procedures, maintaining a pristine facility, enforcing quality control and ensuring compliance with health and safety regulations.
 
 
 
 
 
 
 Essential Duties and Responsibilities
 
 
 <ul>
 <li>
 Oversee day-to-day operations.
 </li>
 <li>
 Maintain a state-of-the-art facility that is pristine and a showroom of high quality.
 </li>
 <li>
 Enforce policies, procedures and licensing regulations.
 </li>
 <li>
 Conduct daily walkthroughs to ensure operational excellence, safety and high-quality in every classroom and the school.
 </li>
 <li>
 Provide excellent customer service and be responsive to families.
 </li>
 <li>
 Maintain a collaborative, positive and professional culture.
 </li>
 <li>
 Manage all vendor contracts.
 </li>
 <li>
 Review monthly revenue and expense statements.
 </li>
 <li>
 Work collaboratively with the accounting and marketing teams.
 </li>
 <li>
 Oversee, grow and project enrollment for the mixed-income model in every classroom.
 </li>
 <li>
 Attract, recruit and hire the best candidates that have passion for teaching young children.
 </li>
 <li>
 Collaborate on the creation of data-driven professional development and coaching plans.
 </li>
 <li>
 Direct team members to ensure all files and records(students, staff and building) follow licensing and regulatory requirements.
 </li>
 <li>
 Oversee, review and update the school&rsquo;s VDOE licensing portfolio to maintain full compliance and documentation readiness.
 </li>
 <li>
 Oversee and support classroom and student licensing compliance, health and safety documentation, and staff training records.
 </li>
 <li>
 Provide support to the CEO on special projects.
 </li>
 </ul>
 
 
 
 
 
 Skills and Abilities
 
 
 <ul>
 <li>
 Experience serving as a Director of Operations and managing a high-quality program.
 </li>
 <li>
 Degree in business, management or related field.
 </li>
 <li>
 Proven track record working in a data-driven environment.
 </li>
 <li>
 Commitment to customer service.
 </li>
 <li>
 Collaborative and entrepreneurial spirit.
 </li>
 <li>
 Excellent communication and writing skills.
 </li>
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 Ability to juggle multiple projects with grace.
 </li>
 <li>
 Commitment to grow and develop the team.
 </li>
 </ul>
 
 
 
 
 
 Salary and Benefits
 
 
 <ul>
 <li>
 Competitive salary based upon experience and qualifications.
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 <li>
 Professional development designed by UVA.
 </li>
 <li>
 Coaching to support teachers in the classroom.
 </li>
 <li>
 Performance-Based Pay.
 </li>
 <li>
 15 days oT and a weeklong winter break for children, teachers and staff.
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 Health insurance stipend of $200 toward the school&rsquo;s plan.
 </li>
 <li>
 Y membership for health and wellness.
 </li>
 <li>
 Retirement Plan with $1: $1 match at 3%.
 </li>
 </ul>
</div>

Director of Operations

USSM

<div>Director of Operations &ndash; Little Rock, AR
Job Summary
This role oversees operational systems, processes, and infrastructure while enhancing efficiency and driving sustainable growth. It is ideal for a purposeful leader with the vision and expertise to optimize workflows, improve financial performance, and align day-to-day operations with long-term objectives. The Director will be responsible for standardizing operations, managing ancillary services, and leveraging data to support strategic decision-making and organizational excellence.
Key Responsibilities<ul><li>
Identify inefficiencies in day-to-day processes and design solutions and technology to improve productivity and the patient experience.</li><li>
Analyze operational, financial, and clinical data to identify trends and opportunities.</li><li>
Collaborate with analytics and IT teams to develop dashboards and performance reports.</li><li>
Use data to support strategic planning, forecasting, and resource allocation.</li><li>
Oversee the performance and integration of ancillary services.</li><li>
Collaborate with finance teams to develop and manage budgets for operations and ancillary services.</li><li>
Drive adoption of technology solutions that enhance operational efficiency and patient engagement.</li><li>
Evaluate and recommend new systems or upgrades to support business needs.</li><li>
Manage cross-functional project teams, timelines, and deliverables.</li><li>
Foster a culture of accountability, collaboration, and continuous improvement.</li><li>
Evaluate potential acquisitions, partnerships, and new service lines.</li><li>
Engage in ongoing professional development and educational initiatives to stay current with industry best practices and regulatory standards.</li><li>
Uphold the highest standards of confidentiality and data privacy, ensuring compliance with HIPAA and organizational policies.</li><li>
Coordinate with marketing and business development teams to support growth initiatives, service line expansion, and patient outreach strategies.</li><li>
Ensure business continuity and risk mitigation planning, including emergency preparedness and operational resilience.</li><li>
Oversee vendor relationships and contract negotiations related to operational services, supplies, and technology platforms.</li><li>
Develop and maintain strong relationships with physician leadership and practice managers to ensure alignment on goals and initiatives.</li><li>
Ensure adherence to federal, state, and local healthcare regulations.</li><li>
Represent operations in board meetings, executive strategy sessions, and external stakeholder engagements.</li><li>
Support organizational needs by performing additional duties and special projects as assigned by leadership.</li></ul>
Required Skills<ul><li>
Excellent verbal and written communication skills.</li><li>
Excellent interpersonal, negotiation, and conflict resolution skills.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Excellent time management skills, with proven ability to meet deadlines.</li><li>
Strong analytical and problem-solving skills.</li><li>
Ability to prioritize tasks, delegating when appropriate.</li><li>
Ability to function well in a high-paced and, at times, stressful environment.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li><li>
Proficient with Microsoft Office Suite or related software.</li></ul>
Education and Experience<ul><li>
Bachelor&rsquo;s degree in Healthcare Administration, Business, or related field (Master&rsquo;s preferred).</li><li>
8+ years of progressive experience in healthcare operations, with multi-site or corporate-level oversight.</li><li>
Proven success in managing ancillary healthcare services and leading cross-functional teams.</li><li>
Strong project management and process improvement skills.</li><li>
Proficiency in data analytics tools (e.g., Excel, Tableau, Power BI).</li><li>
Excellent communication, leadership, and organizational skills.</li><li>
Experience with EHR systems and healthcare revenue cycle management.</li><li>
Familiarity with regulatory and compliance standards in outpatient urology services.</li><li>
PMP or Lean Six Sigma certification. (preferred)</li></ul>
Physical Requirements<ul><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Frequent use of hands and fingers for typing, writing, and handling documents.</li><li>
Visual acuity to read and analyze data on paper and electronic screens.</li><li>
Occasional nights and weekend work will be expected.</li><li>
Occasional travel.</li><li>
Must be able to lift to 20 pounds or less at times.</li></ul>
Equal Opportunity Employer
USSM is committed to workforce diversity and are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law.</div>

Howden Turkey

<div>
 
 Howden is a leading global independent insurance broker, made up of talented and passionate individuals pushing the boundaries of the insurance industry. With over 18,000 employees across more than 100 countries, we combine our strengths every day to develop innovative solutions and shape the future of the sector.
 
 
 At Howden, we offer more than just a job&mdash;we provide an environment where everyone can grow, share ideas, and truly make a difference. If you&rsquo;d like to be part of this vision, we look forward to meeting you.
 
 
 
 
 
 
 Purpose of the Role:
 
 
 
 The Director of Operations is responsible for overseeing and optimizing all operational processes within the insurance brokerage firm. This role ensures operational efficiency, regulatory compliance, and high levels of client satisfaction, while aligning with the company&rsquo;s strategic goals.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Operational Strategy:
 
 Develop and implement global and local operational strategies aligned with corporate objectives.
 </li>
 <li>
 
 Process Optimization:
 
 Analyze, streamline, and digitize operational workflows to enhance efficiency and service quality.
 </li>
 <li>
 
 Department Oversight:
 
 Lead and coordinate cross-functional teams including policy administration, customer service and IT
 </li>
 <li>
 
 Performance Management:
 
 Define, monitor, and report on key performance indicators (KPIs) to ensure operational excellence.
 </li>
 <li>
 
 Compliance &amp; Risk:
 
 Ensure adherence to local and international insurance regulations and manage operational risks.
 </li>
 <li>
 
 Technology &amp; Innovation:
 
 Drive the adoption of technology solutions to improve operational capabilities and customer experience.
 </li>
 <li>
 
 Client Experience:
 
 Design and implement processes that enhance client satisfaction and service delivery.
 </li>
 <li>
 
 Budget Management:
 
 Develop and manage the operations budget, ensuring cost efficiency and resource optimization.
 </li>
 <li>
 
 Team Leadership:
 
 Lead, mentor, and develop the operations team to foster a high-performance culture.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Insurance, Engineering, or a related field.
 </li>
 <li>
 Having IT software development background is a must.
 </li>
 <li>
 Strong in strategic planning, process optimization, productivity improvement, and change management
 </li>
 <li>
 Minimum 8&ndash;10 years of experience in the related position. Insurance sector experience is a plus
 </li>
 <li>
 At least 5 years of leadership experience in operations management.
 </li>
 <li>
 Experience in international or regional operations is highly desirable.
 </li>
 <li>
 Fluent in English; additional languages are a plus.
 </li>
 <li>
 Strong analytical, problem-solving, and decision-making skills.
 </li>
 <li>
 Proven track record in change management and digital transformation initiatives.
 </li>
 </ul>
 
 
</div>

CO/LAB LosAngeles

About the Role: We are seeking a dynamic and experienced Director of Operations with a strong background in digital marketing agency management to oversee and optimize the company&rsquo;s day-to-day operations across multiple regions. The ideal candidate will work directly under the CEO and lead cross-functional teams to ensure seamless execution of projects, efficient resource utilization, and consistent delivery of high-quality marketing outcomes.Key Responsibilities:<ul><li>Strategic Operations Leadership:</li><li>Oversee daily operations across the global offices, ensuring smooth coordination between teams.</li><li>Develop, implement, and refine operational strategies that align with company goals and enhance overall performance.</li><li>Collaborate closely with the CEO on business planning, growth initiatives, and organizational development.</li><li>Team Management &amp; Leadership:</li><li>Lead cross-functional teams including Marketing, Design, Development, SEO, PPC, and Client Services.</li><li>Set clear performance goals, conduct reviews, and drive accountability across departments.</li><li>Foster a culture of collaboration, productivity, and innovation.</li><li>Client Operations &amp; Delivery:</li><li>Ensure that all projects are executed within defined timelines, budgets, and quality standards.</li><li>Oversee client onboarding, project management workflows, and operational processes.</li><li>Partner with Account Managers to maintain strong client satisfaction and retention.</li><li>Process Optimization:</li><li>Streamline workflows, tools, and communication systems across departments.</li><li>Identify inefficiencies and implement automation or SOPs for smoother execution.</li><li>Maintain compliance with company policies and industry best practices.</li><li>Financial &amp; Performance Oversight:</li><li>Work with the Finance and HR teams to manage budgets, resources, and hiring needs.</li><li>Track KPIs related to operational efficiency, profitability, and team utilization.</li><li>Prepare and present operational performance reports to the CEO and leadership team.</li></ul>Qualifications &amp; Requirements:<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Experience: Minimum 8-10years of experience in a digital marketing or creative agency, with at least 6 years in a senior operational leadership role.</li><li>Strong understanding of agency business models, including client servicing, project-based work, and performance-driven campaigns.</li><li>Proven ability to manage cross-functional teams across multiple locations.</li><li>Excellent English communication and leadership skills (both written and verbal).</li><li>Strong analytical, organizational, and decision-making capabilities.</li><li>Hands-on experience with project management tools (e.g., Asana, Monday.com, ClickUp) and CRM systems.</li><li>Ability to thrive in a fast-paced, dynamic, and multicultural environment.</li></ul>Preferred Skills:<ul><li>Experience in scaling agency operations or managing regional expansions.</li><li>Knowledge of digital marketing domains (SEO, PPC, Social Media, Web Development, Branding).</li></ul>Compensation: Competitive salary based on performance and leadership growth opportunities.Job Type: Full-time

About the Role: We are seeking a dynamic and experienced Director of Operations with a strong background in digital marketing agency management to oversee and optimize the company&rsquo;s day-to-day operations across multiple regions. The ideal candidate will work directly under the CEO and lead cross-functional teams to ensure seamless execution of projects, efficient resource utilization, and consistent delivery of high-quality marketing outcomes.Key Responsibilities:<ul><li>Strategic Operations Leadership:</li><li>Oversee daily operations across the global offices, ensuring smooth coordination between teams.</li><li>Develop, implement, and refine operational strategies that align with company goals and enhance overall performance.</li><li>Collaborate closely with the CEO on business planning, growth initiatives, and organizational development.</li><li>Team Management &amp; Leadership:</li><li>Lead cross-functional teams including Marketing, Design, Development, SEO, PPC, and Client Services.</li><li>Set clear performance goals, conduct reviews, and drive accountability across departments.</li><li>Foster a culture of collaboration, productivity, and innovation.</li><li>Client Operations &amp; Delivery:</li><li>Ensure that all projects are executed within defined timelines, budgets, and quality standards.</li><li>Oversee client onboarding, project management workflows, and operational processes.</li><li>Partner with Account Managers to maintain strong client satisfaction and retention.</li><li>Process Optimization:</li><li>Streamline workflows, tools, and communication systems across departments.</li><li>Identify inefficiencies and implement automation or SOPs for smoother execution.</li><li>Maintain compliance with company policies and industry best practices.</li><li>Financial &amp; Performance Oversight:</li><li>Work with the Finance and HR teams to manage budgets, resources, and hiring needs.</li><li>Track KPIs related to operational efficiency, profitability, and team utilization.</li><li>Prepare and present operational performance reports to the CEO and leadership team.</li></ul>Qualifications &amp; Requirements:<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Experience: Minimum 8-10years of experience in a digital marketing or creative agency, with at least 6 years in a senior operational leadership role.</li><li>Strong understanding of agency business models, including client servicing, project-based work, and performance-driven campaigns.</li><li>Proven ability to manage cross-functional teams across multiple locations.</li><li>Excellent English communication and leadership skills (both written and verbal).</li><li>Strong analytical, organizational, and decision-making capabilities.</li><li>Hands-on experience with project management tools (e.g., Asana, Monday.com, ClickUp) and CRM systems.</li><li>Ability to thrive in a fast-paced, dynamic, and multicultural environment.</li></ul>Preferred Skills:<ul><li>Experience in scaling agency operations or managing regional expansions.</li><li>Knowledge of digital marketing domains (SEO, PPC, Social Media, Web Development, Branding).</li></ul>Compensation: Competitive salary based on performance and leadership growth opportunities.Job Type: Full-timeWork Location: Remote

Shenandoah General Construction

<div>About Us
Since 1976, Shenandoah has been a trusted leader in the trenchless construction industry, combining decades of experience with cutting-edge technology to deliver turnkey solutions. Our extensive fleet&mdash;including hydraulic cleaning trucks, video inspection units, test and seal equipment, and heavy machinery&mdash;allows us to manage projects of any size, backed by a skilled team of managers, estimators, and superintendents. We are equipped to mobilize crews beyond our target area to provide reliable, efficient service wherever it&rsquo;s needed.
For over 40 years, we have partnered with our customers to extend the life of their infrastructure, maximize budgets, and implement strategic maintenance and rehabilitation programs. By staying at the forefront of industry-changing technologies, Shenandoah ensures every project is completed safely, efficiently, and to the highest standards, delivering long-term value and peace of mind to our clients.
Position Overview
The Director of Operations is responsible for overseeing and managing all operational aspects of Shenandoah General Construction&rsquo;s projects and field teams. This role ensures projects are executed efficiently, safely, and on budget while maintaining the company&rsquo;s high standards for quality. The ideal candidate is a strategic, results-driven professional who can lead and develop teams, optimize workflows, and implement best practices across multiple projects and departments.
What You'll Do<ul><li>
Oversee day-to-day operations of multiple branch locations, including scheduling, budgeting, and resource allocation.</li><li>
Lead, mentor, and develop project managers, field supervisors, and operations staff to ensure high performance and adherence to company standards.</li><li>
Develop and implement operational policies, procedures, and best practices to improve efficiency, quality, and safety.</li><li>
Collaborate with executive leadership on strategic planning, business growth initiatives, and process improvements.</li><li>
Ensure all projects comply with safety regulations, local codes, and quality standards.</li><li>
Monitor project performance, budgets, and timelines, providing actionable insights for continuous improvement.</li><li>
Identify operational risks and implement corrective measures proactively.</li><li>
Foster a culture of accountability, collaboration, and continuous improvement across field and office teams.</li><li>
Assist with special projects or cross-functional initiatives as needed.</li><li>
Travel to job sites and branch locations as needed to oversee operations and support field teams.</li></ul>
Required Qualifications<ul><li>
7&ndash;10 years of experience in construction or related operational management.</li><li>
3&ndash;5 years in a supervisory or leadership role.</li><li>
Strong knowledge of construction processes, project management, budgeting, and safety compliance.</li><li>
Proven leadership, communication, and problem-solving skills.</li><li>
Ability to manage multiple projects, prioritize tasks, and make independent strategic decisions.</li><li>
Familiarity with construction software, project management tools, and reporting systems.</li></ul>
Preferred Qualifications<ul><li>
Experience in trenchless construction or infrastructure projects.</li><li>
Track record of improving operational efficiency, project delivery, and team performance.</li><li>
Experience managing large teams and coordinating multiple field and office departments.</li></ul>
Perks of the Job<ul><li>
Competitive Salary</li><li>
401(k) + Company Match</li><li>
Comprehensive Medical, Dental, and Vision Insurance</li><li>
Company-paid life insurance</li><li>
Paid Time Off (PTO)</li><li>
Opportunities for career advancement and professional growth</li></ul>
Shenandoah is an Equal Employment Opportunity (EEO) employer committed to fostering a diverse and inclusive workforce.</div>

NOORI

<div>
 
 
 Director of Member Experience and Operations, Luxury Travel Community (Confidential Client)
 
 
 
 
 
 
 
 Kindly note: this job description is paraphrased. The full version will be shared upon candidate advancement.
 
 
 
 
 
 
 Seeking:
 
 
 A strategic operator and executor committed to auditing and elevating the global member experience, designing high-touch service offerings and ensuring every step of the member journey feels refined, seamless, and elevated. Remote in NYC or Boston. Compensation: $105,000 to $130,000.
 
 
 
 
 
 What You'll Do:
 
 <ul>
 <li>
 Audit offerings, define, and implement improvements that strengthen the member journey.
 </li>
 <li>
 Design and launch new services that enrich the premium experience.
 </li>
 <li>
 Build workflows, playbooks, and global service standards.
 </li>
 <li>
 Establish and track metrics tied to satisfaction and quality.
 </li>
 <li>
 Optimize team workflow and cross-functional processes.
 </li>
 <li>
 Partner across departments to align the member journey.
 </li>
 <li>
 Lead partnerships, referrals, and ambassador programs.
 </li>
 <li>
 Manage and mentor direct reports to elevate member services.
 </li>
 <li>
 Ensure alignment across Marketing, Sales, and Member Experience.
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 7+ years scaling premium member services. Hospitality, luxury travel, or like experience is a plus.
 </li>
 <li>
 Experience building or scaling service operations.
 </li>
 <li>
 Strong project management, organizational, and outcomes-oriented skills.
 </li>
 <li>
 High initiative and accountability; thrives independently.
 </li>
 <li>
 Skilled with spreadsheets and data tracking - rooted in metrics and KPIs.
 </li>
 <li>
 Strong communication, leadership, and executional abilities. Builder's mindset.
 </li>
 </ul>
 
 
 
 
 Huge thank you to everyone who applies and is interested. We will reach out directly with more information if it is a mutual fit.
 
</div>

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