director of operations

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
 
About the Job
 
Are you looking for an exciting new challenge? IntouchCX is looking for you!
 
As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
 
We’re hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner services. Our ideal candidate is a fearless leader with a drive to deliver extraordinary results.
 
As Director of Operations, You Will…
 
<ul>
<li>Drive “best practices” in all areas of responsibility</li>
<li>Ensure proper planning, staffing, training and development is achieved across all teams</li>
<li>Be responsible for ramp-up drives and goals</li>
<li>Create action plans for continuous growth and improvement, business development and client satisfaction</li>
<li>Drive results and performance optimization through client specific internal KPIs and financials, while ensuring Service Level Agreements are met with optimum quality and service</li>
<li>Direct and audit to ensure adherence to corporate policies and processes, while honoring client specific policies & processes</li>
<li>Support and drive the IntouchCX culture within teams and at our campuses, while also integrating partner culture</li>
<li>Motivate and inspire teams, while building trusting relationships throughout the organization</li>
<li>Develop and execute motivational incentives on the floor</li>
<li>Partner with stakeholders across the organization in a collaborative manner to ensure consistency within Operations</li>
<li>Maintain close auditing cadence through reporting, observations and personal contact</li>
<li>Work directly with Operations Workforce Optimization teams to deliver client staffing requirements</li>
</ul>
As Director of Operations, You Have…
 
<ul>
<li>Post-secondary diploma or degree with a major in Business</li>
<li>7 - 9 years of experience in contact center leadership, including managing cross-functional teams</li>
<li>5 years of relevant experience in client relationship management</li>
<li>Experience in analyzing/influencing profit & loss statements and performing cost analysis</li>
<li>Experience with maintaining and developing operational statistics, financial management information and results reporting</li>
<li>Excellent communication skills (listening, verbal and written) with the ability to communicate with various positions and departments</li>
<li>Excellent organizational and time management skills with the ability to work under tight deadlines</li>
<li>The ability and motivation to meet program and internal business KPIs</li>
<li>The ability to implement change and innovation throughout teams</li>
</ul>

Director of Operations

MIA Hospitality Management

<div>
 Director of Operations &ndash; Hyatt Place Melbourne Airport
 
 We are seeking a dynamic and results-oriented Director of Operations to lead the daily hotel operations of Hyatt Place Melbourne Airport and support the continued success of the property. This leadership role is responsible for ensuring exceptional guest satisfaction, driving financial performance, developing team members, and maintaining Hyatt brand standards. The ideal candidate is a hands-on hospitality leader with strong operational expertise, a passion for service excellence, and the ability to inspire high-performing teams.
 
 
 
 
 Responsibilities
 <ul>
 <li>
 Lead and oversee all day-to-day hotel operations, ensuring exceptional guest service and operational efficiency.
 </li>
 <li>
 Partner with the General Manager to achieve financial, guest satisfaction, and associate engagement goals.
 </li>
 <li>
 Ensure compliance with Hyatt brand standards, company policies, and all applicable federal, state, and local regulations.
 </li>
 <li>
 Drive revenue growth and profitability through effective labor management, expense control, and operational execution.
 </li>
 <li>
 Supervise and mentor department leaders, providing coaching, training, and performance evaluations.
 </li>
 <li>
 Foster a culture of accountability, teamwork, and continuous improvement throughout the hotel.
 </li>
 <li>
 Monitor guest feedback, online reviews, and service metrics to identify opportunities for operational enhancements.
 </li>
 <li>
 Collaborate with Sales, Revenue Management, and other departments to maximize hotel performance.
 </li>
 <li>
 Ensure the hotel maintains the highest standards of cleanliness, safety, maintenance, and guest experience.
 </li>
 <li>
 Assist with budgeting, forecasting, and financial analysis to support operational decision-making.
 </li>
 <li>
 Lead special projects, process improvements, and operational initiatives as assigned.
 </li>
 </ul>
 
 
 
 Requirements
 <ul>
 <li>
 Proven hotel operations management experience with a strong track record of driving guest satisfaction and financial results.
 </li>
 <li>
 Minimum of 3 years of hotel department head or hotel management experience required.
 </li>
 <li>
 Hyatt brand experience preferred.
 </li>
 <li>
 Demonstrated success leading teams in a hotel environment and developing future leaders.
 </li>
 <li>
 Strong understanding of hotel financial statements, labor management, budgeting, and forecasting.
 </li>
 <li>
 Excellent organizational and project management skills with the ability to prioritize multiple responsibilities.
 </li>
 <li>
 Exceptional leadership, communication, and interpersonal skills.
 </li>
 <li>
 Ability to make sound decisions in a fast-paced hospitality environment.
 </li>
 <li>
 Proficient in hotel operating systems and Microsoft Office applications.
 </li>
 <li>
 Flexible schedule, including the ability to work evenings, weekends, and holidays as business needs require.
 </li>
 </ul>
 
 
 
 Qualifications
 <ul>
 <li>
 3+ years of hotel department head or hotel management experience required.
 </li>
 <li>
 Hyatt brand experience preferred; experience with other major hotel brands such as Marriott, Hilton, or IHG is also acceptable
 </li>
 <li>
 Strong interpersonal, leadership, and communication skills.
 </li>
 <li>
 Proven ability to lead teams, drive operational excellence, and deliver exceptional guest experiences.
 </li>
 <li>
 Ability to work collaboratively across departments and effectively manage multiple priorities.
 </li>
 </ul>
 
 
 
 
 Join our team and play a key role in delivering exceptional hospitality while helping drive the continued success of Hyatt Place Melbourne Airport.
 
</div>

NIVA Health

<div>Director of Operations - Wound Care (Remote)
NIVA Health is seeking an experienced and results-oriented Director of Operations to lead and scale operational performance across our growing mobile healthcare organization. This fully remote leadership position is responsible for overseeing regional clinical operations through a team of Directors of Nursing (DONs) who manage mobile wound care providers delivering services in skilled nursing facilities, assisted living communities, patients' homes, and other post-acute care settings.
The Director of Operations will serve as a key operational leader responsible for driving performance, accountability, quality outcomes, patient satisfaction, provider productivity, workforce development, and operational excellence across multiple markets. This role requires a healthcare operations executive who can effectively lead through layers of management, develop high-performing teams, and create scalable systems that support rapid organizational growth.
Candidates with backgrounds as Licensed Nursing Home Administrators (LNHA/NHA), Regional Healthcare Administrators, Executive Directors, Multi-Site Healthcare Operators, Home Health Administrators, Regional Directors of Operations, or Healthcare Practice Leaders are strongly encouraged to apply.
Essential Responsibilities:
Operational Leadership<ul><li>
Provide strategic and operational oversight for multiple markets and clinical service regions.</li><li>
Lead a team of Directors of Nursing responsible for supervising mobile wound care provider teams.</li><li>
Ensure consistent execution of operational standards, workflows, and performance expectations across all regions.</li><li>
Develop scalable systems, processes, and infrastructure to support organizational growth.</li><li>
Monitor operational performance and implement improvement initiatives to increase efficiency and effectiveness.</li></ul>
Leadership &amp; Team Development<ul><li>
Directly supervise and mentor Directors of Nursing and other operational leaders.</li><li>
Build a culture of accountability, collaboration, and continuous improvement.</li><li>
Establish performance expectations and leadership development plans for operational management teams.</li><li>
Partner with clinical leadership to recruit, retain, and develop top talent.</li></ul>
Mobile Healthcare Operations Management<ul><li>
Oversee operational support for mobile wound care providers treating patients in skilled nursing facilities, assisted living facilities, homes, and other care settings.</li><li>
Ensure provider scheduling, staffing models, patient access, and geographic coverage align with business objectives.</li><li>
Collaborate with clinical leadership to optimize patient care delivery workflows.</li><li>
Identify and remove operational barriers affecting provider productivity and patient outcomes.</li></ul>
Quality &amp; Compliance<ul><li>
Ensure compliance with federal, state, and organizational healthcare regulations.</li><li>
Monitor quality indicators, patient outcomes, and operational performance metrics.</li><li>
Lead operational readiness efforts for audits, accreditation reviews, and compliance initiatives.</li><li>
Partner with clinical leadership to drive continuous quality improvement efforts.</li></ul>
Financial &amp; Business Performance<ul><li>
Manage operational budgets and resource allocation.</li><li>
Monitor productivity, labor utilization, and operational efficiency metrics.</li><li>
Identify opportunities to improve profitability while maintaining exceptional patient care.</li><li>
Support forecasting, strategic planning, and market expansion initiatives.</li></ul>
Strategic Growth<ul><li>
Lead operational implementation of new markets, service lines, and organizational initiatives.</li><li>
Partner with executive leadership on strategic growth planning.</li><li>
Support integration of technology, automation, and workflow optimization initiatives.</li><li>
Drive successful organizational change management efforts.</li></ul>
Qualifications:
Required<ul><li>
Bachelor's degree in Healthcare Administration, Nursing, Business Administration, Public Health, or related field.</li><li>
Minimum 5 years of healthcare operations leadership experience.</li><li>
Experience managing leaders who oversee clinical or healthcare service teams.</li><li>
Demonstrated success leading multi-site or geographically dispersed healthcare operations.</li><li>
Strong experience with staffing, workforce management, operational metrics, and performance improvement.</li><li>
Exceptional leadership, communication, and organizational skills.</li></ul>
Preferred<ul><li>
Licensed Nursing Home Administrator (LNHA/NHA) experience.</li><li>
Regional Director of Operations experience.</li><li>
Home Health, Post-Acute Care, Skilled Nursing, Assisted Living, Hospice, Mobile Healthcare, or Value-Based Care experience.</li><li>
Master's degree (MBA, MHA, MPH, MSN, or related field).</li><li>
Experience scaling healthcare operations across multiple states or markets.</li></ul>
Key Performance Indicators
The Director of Operations will be accountable for:<ul><li>
Patient satisfaction and experience scores</li><li>
Clinical team retention and engagement</li><li>
Provider productivity and utilization</li><li>
Operational efficiency metrics</li><li>
Quality and compliance performance</li><li>
Market growth and expansion goals</li><li>
Revenue and profitability targets</li><li>
DON leadership development and performance</li></ul>
Nursing Home Administrators often possess the exact leadership experience needed to succeed at NIVA Health, including:<ul><li>
Managing large interdisciplinary healthcare teams.</li><li>
Supervising Directors of Nursing and clinical leadership.</li><li>
Leading multi-million-dollar healthcare operations.</li><li>
Driving quality outcomes and regulatory compliance.</li><li>
Managing staffing, scheduling, and workforce performance.</li><li>
Balancing patient care excellence with financial performance.</li><li>
Leading organizations through growth, change, and operational challenges.</li></ul>
At NIVA Health, these skills translate into leading a high-performing network of Directors of Nursing and mobile wound care providers delivering exceptional care wherever patients call home.
Job Type: Full-time (8am-5pm EST)
Location: Remote (U.S.)
Travel Required: 15&ndash;30% travel for leadership meetings, market visits, training, and operational oversight. 
Apply Today! 
Learn more about us at https://nivahealthwoundcare.com/ and become part of NIVA Health&rsquo;s mission to redefine patient care&mdash;one healing wound at a time.</div>

Wound Care Director of Operations (Remote)

MUSEUM OF ICE CREAM

<div>
 
 Who We Are:
 
 
 
 Museum of Ice Cream is an inclusive &amp; immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At the Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.
 
 
 
 The Flavor Profile:
 
 
 
 Museum of Ice Cream is looking for a Director of Operations, New Museum Openings to lead how we bring new locations to life &mdash; from the moment a lease is signed, through design and build, into opening day and stabilization. This is a hands-on operator role with strong systems orientation. You bring multi-site openings experience and a working knowledge of design, construction, and development, and you partner with those teams from the earliest planning stages to ensure operational considerations are reflected in the build. You own the opening playbook end to end &mdash; readiness, training, SOPs, soft launch, and go-live &mdash; and you hand off cleanly to our Regional Directors of Operations, who carry the business forward into steady-state operations.
 
 
 At your core, you love what this work is for. You believe in play, in human connection, and in hospitality as a craft. You understand that what we build is not just a space &mdash; it is the stage for joy, wonder, and connection to show up every day. You take pride in handing over a new museum that is ready on day one &mdash; staffed, trained, stocked, safe, and operationally sound &mdash; and in turning every lesson learned into a stronger playbook for the next opening. You are equally passionate about systems, processes, and training, and you lead through ambiguity, pressure, and the complexity of an opening period with calm and focus.
 
 
 
 What You Will Do:
 
 
 
 As Director of Operations, New Museum Openings, you will lead the full opening lifecycle of every new MOIC location &mdash; from design-phase partnership through pre-opening readiness, into soft launch, go-live, and stabilization. You will align Development, Design, Construction, Facilities, Supply Chain, People, Training, Marketing, Ticketing, and Finance to deliver openings that are on time, on brand, and operationally ready. You will build and evolve the playbook that makes each opening better than the last and hand each new location off cleanly to the Regional Director of Operations who will carry the business forward.
 
 
 
 Your Day-to-Day:
 
 
 
 
 Design-Phase Operational Partnership (Post Lease Sign through Construction)
 
 
 
 <ul>
 <li>
 Partner with Development, Design, and Construction from lease signing forward to represent operational inputs in the design process &mdash; guest flow, BOH layout, F&amp;B and retail footprints, staffing zones, storage, cleaning paths, accessibility, and life safety
 </li>
 <li>
 Review architectural and design decisions against the labor model and collaborate on capacity, throughput, and safety implications before they are finalized
 </li>
 <li>
 Translate concept and brand intent into practical site-level operating plans that achieve company-wide goals, and establish a repeatable operational design review process so every future opening benefits from the lessons of the last
 
 
 </li>
 </ul>
 
 New Museum Opening Leadership
 
 
 
 <ul>
 <li>
 Own the opening operating plan: timeline, readiness checklist, cross-functional workstreams, escalation paths, soft opening plan, and go-live readiness review
 </li>
 <li>
 Ensure each new location is ready across staffing, training, facilities, BOH, inventory, F&amp;B, retail, ticketing, technology, guest flow, safety, and site leadership &mdash; and prepared to deliver strong guest experience, labor efficiency, cleanliness, revenue execution, and brand standards from day one
 </li>
 <li>
 Lead pre-opening walkthroughs, operational audits, mock service, and soft-launch execution; identify operational risks early and drive them to closure before doors open
 
 
 </li>
 </ul>
 
 People &amp; Training Partnership
 
 
 
 <ul>
 <li>
 Co-own the pre-opening people plan with the People team, Talent Acquisition, and L&amp;D &mdash; leadership hiring profiles, staffing plans, onboarding journeys, training calendars, and certification standards
 </li>
 <li>
 Ensure the GM, AGM, and site leadership team are hired, onboarded, and certified to MOIC standard before go-live
 </li>
 <li>
 Champion a field-first opening culture where the team feels prepared, supported, and equipped to deliver from day one
 
 
 </li>
 </ul>
 
 Stabilization &amp; Handoff to Regional Directors of Operations
 
 
 
 <ul>
 <li>
 Lead the post-opening stabilization window with a clear 30/60/90 plan and agreed-upon exit criteria
 </li>
 <li>
 Partner with the Regional Director of Operations on a clean handoff &mdash; open-issue log, training gaps, SOP variances, performance trajectory &mdash; and remain available to support post-handoff while giving the Regional DO full ownership of the business
 </li>
 <li>
 Track post-handoff performance to validate stabilization quality and feed lessons back into the playbook
 
 
 </li>
 </ul>
 
 Cross-Functional Leadership
 
 
 
 <ul>
 <li>
 Serve as the central operational leader across opening workstreams, aligning Development, Design, Construction, Facilities, Product, Supply Chain, People, Training, Marketing, Ticketing, Finance, and Site Operations
 </li>
 <li>
 Drive clear ownership, timelines, decisions, and accountability across all opening stakeholders &mdash; including readiness with Supply Chain and Retail (product, inventory, equipment, uniforms, BOH workflows) and Ticketing, Marketing, and Revenue (guest flow, capacity, packages, sales channels)
 </li>
 <li>
 Act as a key escalation point for risks to opening quality, timeline, budget, or guest experience
 
 
 </li>
 </ul>
 
 Systems, Playbooks &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Build and evolve the MOIC opening playbook &mdash; SOPs, checklists, templates, training frameworks, and readiness scorecards &mdash; with scalable frameworks that make every opening repeatable regardless of city or format
 </li>
 <li>
 Lead post-opening retrospectives and convert lessons into stronger playbooks
 </li>
 <li>
 Partner with HQ Operations and the Regional Directors of Operations so improvements found at opening propagate into the steady-state operating model &mdash; and steady-state learnings flow back into how we open
 
 
 </li>
 </ul>
 
 Key Performance Indictors 2026:
 
 
 
 
 Opening Execution
 
 
 
 <ul>
 <li>
 On-time, on-budget, on-brand openings, measured against the approved opening plan
 </li>
 <li>
 Readiness scorecard at go-live: staffing fill rate, training completion, SOP rollout, BOH/FOH set-up, safety certification
 
 
 </li>
 </ul>
 
 Site Stabilization
 
 
 
 <ul>
 <li>
 Time to hit steady-state KPI targets (NPS, labor %, revenue, customer spend) within the agreed stabilization window
 </li>
 <li>
 Clean handoff to Regional Director of Operations within target window, measured by open-issue count and post-handoff escalations
 
 
 </li>
 </ul>
 
 Systems &amp; Playbook Maturity
 
 
 
 <ul>
 <li>
 Each opening improves the playbook &mdash; measured by playbook updates, SOP coverage, and adoption at the next opening
 </li>
 <li>
 Design-phase operational input adopted into final build documents &mdash; measured by tracked operational changes from design review
 
 
 </li>
 </ul>
 
 Commandments:
 
 
 
 <ul>
 <li>
 Inspires the kid in all of our guests by ensuring opening teams are trained, confident, and ready to deliver the magic on day one
 </li>
 <li>
 Brings an "Anything is Popsicle" mindset to the realities of opening work, where the plan and the day rarely match perfectly
 </li>
 <li>
 Takes initiative to make every opening better than the last
 
 
 </li>
 </ul>
 
 
 The salary range for this role is $160,000 - $180,000 USD dependent on experience, as well as an annual bonus and options. This individual can be located in either New York City, NY, Los Angeles, CA, Las Vegas, NV or Miami, FL.
 
 
 
 
 
 Requirements
 
 
 
 
 The Necessities:
 
 
 
 <ul>
 <li>
 7 to 10+ years of operations experience in multi-site hospitality, entertainment, experiential retail, food and beverage, or high-volume guest-facing environments, with proven end-to-end openings experience (multiple openings strongly preferred)
 </li>
 <li>
 Experience partnering with Development, Design, and Construction teams during the design phase of new locations
 </li>
 <li>
 Demonstrated partnership with People, HR, and Talent functions on hiring, onboarding, and training readiness for new sites
 </li>
 <li>
 Strong field operations background &mdash; you understand how strategy translates into daily execution, with deep working knowledge of staffing, training, guest flow, labor planning, BOH operations, safety, inventory, systems, and site-level readiness
 </li>
 <li>
 A genuine love of play, human connection, and hospitality as a craft &mdash; you see operational excellence as the foundation for guests to experience joy and wonder, not as an end in itself
 </li>
 <li>
 Ability to build clear operating tools, SOPs, launch plans, checklists, and scalable processes, with strong business acumen to assess performance, identify gaps, and drive improvement
 </li>
 <li>
 Calm, hands-on leadership in ambiguity and pressure, with strong written and verbal communication, organization, follow-through, and stakeholder management
 </li>
 <li>
 High ownership mindset with a strong bias toward action and accountability
 </li>
 <li>
 Ability to travel up to 70%, with surge to 85%+ during active opening windows. Temporary relocation may be required during opening periods
 
 
 </li>
 </ul>
 
 Nice-to-Haves:
 
 
 
 <ul>
 <li>
 F&amp;B operations background; experience opening experiential, attractions, or multi-unit consumer brand locations;
 </li>
 <li>
 Bilingual Spanish
 </li>
 <li>
 Tools: Slack, Google Suite, and ADP
 </li>
 <li>
 A love of ice cream for breakfast, lunch, and dinner
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 50% off retail products
 </li>
 <li>
 401(k)
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Vision insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Ability to advance within the organization
 </li>
 <li>
 Stock options
 </li>
 <li>
 PTO
 
 
 </li>
 </ul>
 
 Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law
 
</div>

Director of Operations, New Museum Openings

Foot Locker

<div>Overview:
<div><div>
Great brands reflect culture. The best ones help shape it. At Foot Locker, we&rsquo;re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.</div></div><div></div><div><div> 
As part of the DICK&rsquo;S Sporting Goods family, you&rsquo;re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We&rsquo;re looking for great people who want to influence culture and the generation that is shaping what&rsquo;s next.</div></div><div><div>
Whether you&rsquo;re building strategy, shaping innovations, or creating unforgettable customer moments, you&rsquo;ll contribute to decisions and experiences that define our brands&rsquo; impact in the communities we serve.</div></div><div></div><div><div> 
Come change the game with us. Apply today!</div></div><div></div><div> 
This position will sit onsite at our Jucntion City Facility. As Director of Operations, this position provides leadership and direction for Foot Locker&rsquo;s omni-channel distribution operations, ensures the safety of team members, provides oversight on the maintenance and upkeep of the facility and is accountable for achieving overall operating results consistent with individual and company performance goals.</div>
Responsibilities:
<ul><li>Plan, manage, and execute distribution related functions to achieve goals consistent with supply chain vision and provide excellent service to internal and external customers.</li><li>Accountable for achieving overall operating results consistent with individual and company performance goals.</li><li>Responsible for distribution operating budget along with capital expenditure requirements; effectively administer, control, and develop systems and policies necessary to achieve effective distribution expense control.</li><li>Accountable for compliance with federal, state, and local regulations governing our distribution center by monitoring implementation and practice to ensure compliance</li><li>Maintain a safe and secure environment for team members; adhere to safety programs, procedures and policies</li><li>Provide team members with training required to complete their job along with cross-training to provide development opportunities for career advancement</li><li>Responsible for total inventory management by ensuring the compliance of receiving and inventory control procedures</li><li>Responsible for the maintenance and upkeep of facility and all material handling equipment inside the facility</li><li>Collaborate cross-functionally to launch new initiatives and track and analyze performance</li><li>Facilitate proactive change management to all levels of the team impacted by process change</li><li>Analyze data to determine appropriate actions needed to optimize results</li><li>Determine and execute the most efficient sequence of operations and workflow and methods to maximize assets and team member utilization</li><li>Lead and execute best practices to promote team member engagement and enable a high-performing workforce to contribute to the company&rsquo;s strategic growth and business objectives</li><li>Role model behaviors aligned to a value based, customer-centric, high performing culture with an emphasis on embracing our competencies and delivering with subject matter expertise.</li><li>Partner across the organization to coach and develop leaders to ensure they are building culture action plans that best align to our people strategies and business initiatives</li></ul>
Qualifications:
<ul><li>Bachelor's Degree in Supply Chain, Engineering or related field preferred</li><li>Minimum of 10 years combined experience in material handling, automation, manufacturing, supply chain, process improvement, and/or distribution in an omni-channel environment.</li><li>Minimum of 4 years of planning, analytical, and/or reporting experience preferably in positions of increasing responsibility</li><li>Experience with distribution center start ups is preferred</li><li>Be experienced in managing large warehouse teams with a background in hiring, training, motivating, and resolving employee relations issues</li><li>Possess detailed understanding of financial statements and resulting cost implications</li><li>Demonstrated ability to own projects, think big and influence across all levels of an organization.</li><li>Strong attention to detail, ability to produce high quality and accurate work products.</li><li>Must be able to operate with sound reasoning and judgement coupled with a high level of resourcefulness</li><li>Demonstrate structured thinking to solve problems and conduct root cause analysis</li><li>Experienced in working with data to analyze root causes, implementing long term solutions and improve operational outcomes.</li><li>Leadership experience with continuous improvement methodologies</li><li>Experience with DC technology (WMS, OMS, TMS, LMS)</li><li>Strong foundation of mathematical/analytical principles.</li></ul><div></div><div> 
#LI-JM1</div> 
<div></div>
Benefits:
<div>
The annual base salary range is $165,000 - $195,000 / year. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.</div><ul><li>
Employee Discount</li><li>
Paid Time Off</li><li>
Medical | Dental | Vision Coverage</li><li>
401(k) | Roth 401(k)</li><li>
Life Insurance</li><li>
Flexible Spending Account</li><li>
Opportunities for Advancement</li><li>
Tuition Reimbursement for Qualified Courses</li><li>
Strong Company Culture</li><li>
Employee Resource Groups</li></ul></div>

Director of Operations - Distribution Center

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Director of Operations, New Museum Openings

Director of Operations - Distribution Center

Director of Operations, New Museum Openings