director of operations

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
 
About the Job
 
Are you looking for an exciting new challenge? IntouchCX is looking for you!
 
As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
 
We’re hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner services. Our ideal candidate is a fearless leader with a drive to deliver extraordinary results.
 
As Director of Operations, You Will…
 
<ul>
<li>Drive “best practices” in all areas of responsibility</li>
<li>Ensure proper planning, staffing, training and development is achieved across all teams</li>
<li>Be responsible for ramp-up drives and goals</li>
<li>Create action plans for continuous growth and improvement, business development and client satisfaction</li>
<li>Drive results and performance optimization through client specific internal KPIs and financials, while ensuring Service Level Agreements are met with optimum quality and service</li>
<li>Direct and audit to ensure adherence to corporate policies and processes, while honoring client specific policies & processes</li>
<li>Support and drive the IntouchCX culture within teams and at our campuses, while also integrating partner culture</li>
<li>Motivate and inspire teams, while building trusting relationships throughout the organization</li>
<li>Develop and execute motivational incentives on the floor</li>
<li>Partner with stakeholders across the organization in a collaborative manner to ensure consistency within Operations</li>
<li>Maintain close auditing cadence through reporting, observations and personal contact</li>
<li>Work directly with Operations Workforce Optimization teams to deliver client staffing requirements</li>
</ul>
As Director of Operations, You Have…
 
<ul>
<li>Post-secondary diploma or degree with a major in Business</li>
<li>7 - 9 years of experience in contact center leadership, including managing cross-functional teams</li>
<li>5 years of relevant experience in client relationship management</li>
<li>Experience in analyzing/influencing profit & loss statements and performing cost analysis</li>
<li>Experience with maintaining and developing operational statistics, financial management information and results reporting</li>
<li>Excellent communication skills (listening, verbal and written) with the ability to communicate with various positions and departments</li>
<li>Excellent organizational and time management skills with the ability to work under tight deadlines</li>
<li>The ability and motivation to meet program and internal business KPIs</li>
<li>The ability to implement change and innovation throughout teams</li>
</ul>

Director of Operations

Fine Dining Restaurants

About the jobA leading Fine Dining Restaurant Group in Qatar is seeking a highly experienced Director of Operations to oversee and optimise day-to-day operations across multiple restaurant locations and a central production kitchen.The ideal candidate will possess strong operational leadership skills, a deep understanding of restaurant systems, and a proven ability to improve profitability while maintaining exceptional guest experiences.Key Responsibilities:<ul><li>Oversee daily operations across all restaurant locations and central kitchen facilities.</li><li>Ensure operational consistency, service excellence, and compliance with company standards.</li><li>Develop and implement systems to improve efficiency, productivity, and profitability.</li><li>Monitor restaurant performance metrics and implement action plans to achieve targets.</li><li>Drive food cost, labour cost, inventory control, and waste reduction initiatives.</li><li>Lead restaurant managers and operational teams to achieve performance objectives.</li><li>Support new restaurant openings from planning through launch and stabilisation.</li><li>Establish and maintain SOPs, operational manuals, and training programs.</li><li>Monitor guest feedback and implement continuous service improvements.</li><li>Coordinate closely with finance, procurement, marketing, and HR departments.</li><li>Ensure compliance with food safety regulations, health standards, and local legislation.</li><li>Participate in strategic planning and support expansion projects.</li></ul>Requirements:<ul><li>Minimum 10 years of restaurant operations experience.</li><li>Proven GCC experience managing multi-unit restaurant operations.</li><li>Strong background in Fine Dining restaurant environments.</li><li>Previous experience opening and scaling restaurant operations.</li><li>Demonstrated expertise in food cost control, labour management, inventory systems, and operational excellence.</li><li>Experience managing large multicultural teams.</li><li>Strong analytical and reporting skills.</li><li>Fluency in Arabic and English is mandatory.</li><li>Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.</li></ul>What We Offer:<ul><li>Competitive salary package based on experience.</li><li>Opportunity to join a growing restaurant group with expansion plans across the region.</li><li>Professional growth within a dynamic hospitality environment.</li></ul>Job Type: Full-timeWork Location: In person

NIVA Health

<div>Director of Operations - Wound Care (Remote)
NIVA Health is seeking an experienced and results-oriented Director of Operations to lead and scale operational performance across our growing mobile healthcare organization. This fully remote leadership position is responsible for overseeing regional clinical operations through a team of Directors of Nursing (DONs) who manage mobile wound care providers delivering services in skilled nursing facilities, assisted living communities, patients' homes, and other post-acute care settings.
The Director of Operations will serve as a key operational leader responsible for driving performance, accountability, quality outcomes, patient satisfaction, provider productivity, workforce development, and operational excellence across multiple markets. This role requires a healthcare operations executive who can effectively lead through layers of management, develop high-performing teams, and create scalable systems that support rapid organizational growth.
Candidates with backgrounds as Licensed Nursing Home Administrators (LNHA/NHA), Regional Healthcare Administrators, Executive Directors, Multi-Site Healthcare Operators, Home Health Administrators, Regional Directors of Operations, or Healthcare Practice Leaders are strongly encouraged to apply.
Essential Responsibilities:
Operational Leadership<ul><li>
Provide strategic and operational oversight for multiple markets and clinical service regions.</li><li>
Lead a team of Directors of Nursing responsible for supervising mobile wound care provider teams.</li><li>
Ensure consistent execution of operational standards, workflows, and performance expectations across all regions.</li><li>
Develop scalable systems, processes, and infrastructure to support organizational growth.</li><li>
Monitor operational performance and implement improvement initiatives to increase efficiency and effectiveness.</li></ul>
Leadership &amp; Team Development<ul><li>
Directly supervise and mentor Directors of Nursing and other operational leaders.</li><li>
Build a culture of accountability, collaboration, and continuous improvement.</li><li>
Establish performance expectations and leadership development plans for operational management teams.</li><li>
Partner with clinical leadership to recruit, retain, and develop top talent.</li></ul>
Mobile Healthcare Operations Management<ul><li>
Oversee operational support for mobile wound care providers treating patients in skilled nursing facilities, assisted living facilities, homes, and other care settings.</li><li>
Ensure provider scheduling, staffing models, patient access, and geographic coverage align with business objectives.</li><li>
Collaborate with clinical leadership to optimize patient care delivery workflows.</li><li>
Identify and remove operational barriers affecting provider productivity and patient outcomes.</li></ul>
Quality &amp; Compliance<ul><li>
Ensure compliance with federal, state, and organizational healthcare regulations.</li><li>
Monitor quality indicators, patient outcomes, and operational performance metrics.</li><li>
Lead operational readiness efforts for audits, accreditation reviews, and compliance initiatives.</li><li>
Partner with clinical leadership to drive continuous quality improvement efforts.</li></ul>
Financial &amp; Business Performance<ul><li>
Manage operational budgets and resource allocation.</li><li>
Monitor productivity, labor utilization, and operational efficiency metrics.</li><li>
Identify opportunities to improve profitability while maintaining exceptional patient care.</li><li>
Support forecasting, strategic planning, and market expansion initiatives.</li></ul>
Strategic Growth<ul><li>
Lead operational implementation of new markets, service lines, and organizational initiatives.</li><li>
Partner with executive leadership on strategic growth planning.</li><li>
Support integration of technology, automation, and workflow optimization initiatives.</li><li>
Drive successful organizational change management efforts.</li></ul>
Qualifications:
Required<ul><li>
Bachelor's degree in Healthcare Administration, Nursing, Business Administration, Public Health, or related field.</li><li>
Minimum 5 years of healthcare operations leadership experience.</li><li>
Experience managing leaders who oversee clinical or healthcare service teams.</li><li>
Demonstrated success leading multi-site or geographically dispersed healthcare operations.</li><li>
Strong experience with staffing, workforce management, operational metrics, and performance improvement.</li><li>
Exceptional leadership, communication, and organizational skills.</li></ul>
Preferred<ul><li>
Licensed Nursing Home Administrator (LNHA/NHA) experience.</li><li>
Regional Director of Operations experience.</li><li>
Home Health, Post-Acute Care, Skilled Nursing, Assisted Living, Hospice, Mobile Healthcare, or Value-Based Care experience.</li><li>
Master's degree (MBA, MHA, MPH, MSN, or related field).</li><li>
Experience scaling healthcare operations across multiple states or markets.</li></ul>
Key Performance Indicators
The Director of Operations will be accountable for:<ul><li>
Patient satisfaction and experience scores</li><li>
Clinical team retention and engagement</li><li>
Provider productivity and utilization</li><li>
Operational efficiency metrics</li><li>
Quality and compliance performance</li><li>
Market growth and expansion goals</li><li>
Revenue and profitability targets</li><li>
DON leadership development and performance</li></ul>
Nursing Home Administrators often possess the exact leadership experience needed to succeed at NIVA Health, including:<ul><li>
Managing large interdisciplinary healthcare teams.</li><li>
Supervising Directors of Nursing and clinical leadership.</li><li>
Leading multi-million-dollar healthcare operations.</li><li>
Driving quality outcomes and regulatory compliance.</li><li>
Managing staffing, scheduling, and workforce performance.</li><li>
Balancing patient care excellence with financial performance.</li><li>
Leading organizations through growth, change, and operational challenges.</li></ul>
At NIVA Health, these skills translate into leading a high-performing network of Directors of Nursing and mobile wound care providers delivering exceptional care wherever patients call home.
Job Type: Full-time (8am-5pm EST)
Location: Remote (U.S.)
Travel Required: 15&ndash;30% travel for leadership meetings, market visits, training, and operational oversight. 
Apply Today! 
Learn more about us at https://nivahealthwoundcare.com/ and become part of NIVA Health&rsquo;s mission to redefine patient care&mdash;one healing wound at a time.</div>

Wound Care Director of Operations (Remote)

Lucky Dog Dog Walking

General Manager / Director of OperationsNYC + Hudson Valley | $100,000&ndash;$120,000 + Performance BonusAbout UsWe operate three pet care businesses serving New York City and the Hudson Valley, providing dog walking, daycare, boarding, transportation, and overnight care. Our mission is simple: provide exceptional care, be available when pet owners need us, and build a company where both pets and employees thrive.We're looking for a highly organized, deeply accountable, animal-loving leader to take ownership of day-to-day operations across multiple businesses and help transform them into best-in-class organizations.This is a hands-on leadership role with significant autonomy and responsibility. You'll oversee teams, improve systems, solve problems, and help drive the future growth of the company.Who You AreYou are:<ul><li>Exceptionally organized and detail-oriented.</li><li>A natural planner and problem solver.</li><li>Highly accountable and dependable.</li><li>Passionate about animals and customer service.</li><li>Comfortable managing hourly employees and building culture.</li><li>Calm under pressure and able to prioritize competing demands.</li><li>Someone who enjoys creating systems and making things better.</li><li>Willing to roll up your sleeves when needed.</li><li>Excited by ownership and responsibility rather than intimidated by it.</li></ul>You might come from:<ul><li>Hospitality</li><li>Hotels</li><li>Veterinary practices</li><li>Multi-unit retail</li><li>Childcare or camp operations</li><li>Fitness studios</li><li>Restaurants</li><li>Healthcare operations</li><li>Transportation or logistics</li><li>Other service businesses with many employees and moving parts</li></ul>Pet industry experience is helpful but not required.ResponsibilitiesTeam Leadership<ul><li>Manage and support teams across three businesses.</li><li>Oversee employee scheduling and staffing.</li><li>Recruit, onboard, coach, and develop employees.</li><li>Create accountability and maintain standards.</li><li>Address performance issues and foster a strong culture.</li></ul>Operations<ul><li>Ensure smooth day-to-day execution.</li><li>Improve systems and processes.</li><li>Maintain facility standards and cleanliness.</li><li>Coordinate maintenance and vendor relationships.</li><li>Manage inventory and supplies.</li><li>Build and document SOPs.</li></ul>Pet Care Operations<ul><li>Oversee dog walking schedules and client logistics.</li><li>Manage boarding operations and overnight staffing.</li><li>Ensure safe handling and exceptional care for all pets.</li><li>Improve procedures and standards across facilities.</li><li>Respond to emergencies and solve operational challenges.</li></ul>Customer Experience<ul><li>Ensure excellent communication with clients.</li><li>Resolve customer concerns quickly and professionally.</li><li>Maintain a culture centered around trust and care.</li><li>Help retain and grow long-term relationships.</li></ul>Business Improvement<ul><li>Identify inefficiencies and implement solutions.</li><li>Track KPIs and operational performance.</li><li>Assist ownership with strategic initiatives.</li><li>Help prepare the company for future growth.</li></ul>Requirements<ul><li>5+ years managing people and operations.</li><li>Proven leadership experience.</li><li>Strong communication skills.</li><li>Excellent organizational and planning abilities.</li><li>High emotional intelligence.</li><li>Comfortable learning and using technology and software.</li><li>Ability to manage multiple priorities simultaneously.</li><li>Valid driver's license.</li><li>Ability to travel between locations.</li><li>Availability for occasional evenings, weekends, and emergencies.</li></ul>Compensation<ul><li>Salary: $100,000&ndash;$120,000</li><li>Performance bonus opportunity</li><li>Significant autonomy and responsibility</li><li>Opportunity to shape and grow multiple businesses</li><li>Work with animals every day</li><li>Long-term growth opportunities</li></ul>This Job Is For You If&hellip;You love making things run better.You are the person who creates checklists because nobody else has. You naturally notice inefficiencies. You enjoy solving problems before they become emergencies. You take pride in having things organized, documented, and running smoothly.You genuinely enjoy leading people and helping teams succeed. You understand how to hold people accountable while earning their respect. You know that culture matters and that great businesses are built through great people.You don't mind jumping from a staffing issue, to a customer concern, to improving a process, to helping a team member solve a problem. You like variety and ownership.You love animals and understand that behind every dog is a family trusting us with someone they love.This Job Is NOT For You If&hellip;<ul><li>You prefer highly structured corporate environments with narrow responsibilities.</li><li>You dislike being accountable for outcomes.</li><li>You are uncomfortable making decisions.</li><li>You need constant direction and supervision.</li><li>You dislike managing people.</li><li>You prefer doing the same thing every day.</li></ul>What Success Looks LikeWithin your first year, you'll:<ul><li>Build stronger teams and accountability.</li><li>Improve staffing and scheduling.</li><li>Raise operational standards.</li><li>Create systems that reduce chaos and improve consistency.</li><li>Strengthen customer satisfaction.</li><li>Help transform three businesses into highly efficient, scalable operations.</li></ul>This is not a corporate desk job. We're looking for someone who gets genuine satisfaction from building teams, solving problems, and making things run better every day.If you're the type of person who color-codes spreadsheets, makes lists for fun, loves animals, and wants the opportunity to own a huge amount of responsibility and make a meaningful impact, we'd love to meet you.Pay: $100,000.00 - $120,000.00 per yearApplication Question(s):<ul><li>1. Tell us about a time you inherited a messy operation, team, or process. What was wrong, what specific changes did you implement, and what were the results?</li><li>2. This role requires balancing employee management, customer service, scheduling, facilities, and constant problem solving. What excites you most about this kind of responsibility, and why are you interested in this position specifically?</li><li>3. Imagine that it's 7:00 AM and you wake up to the following messages:</li></ul><ul><li>Two employees called out.</li><li>A customer is upset because their dog wasn't picked up.</li><li>One of the boarding facilities has no hot water.</li><li>An overnight employee failed to complete their duties.</li></ul>Walk us through exactly how you would prioritize and handle these situations.<ul><li>4. What is something you are unusually organized about in your personal or professional life that most people would consider excessive?</li></ul>Work Location: In person

General Manager / Director of Operations

Simmons University

<div><div>ABOUT SIMMONS
</div>Located in Boston&rsquo;s historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today, our university continues to grow and evolve and now offers Boston&rsquo;s only women&rsquo;s undergraduate program and graduate programs open to all. 
You&rsquo;re joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities stronger. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. You&rsquo;ll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace.
As a university that values diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices&ndash;at all levels, for all positions&ndash;ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
JOB SUMMARY
Reporting to the Dean of the School of Sciences and Health Professions (SSHP), the Director or Associate Director of Operations serves as the School's senior administrative and operational leader. The Director/Associate Director acts as a strategic thought partner to the Dean and a key member of the SSHP Leadership Team, providing leadership for the School&rsquo;s operational strategy, administrative infrastructure, and service delivery.
The Director/Associate Director is responsible for ensuring that SSHP&rsquo;s systems, workflows, staffing structures, budget/resource strategy, and administrative processes support the School&rsquo;s academic mission and strategic priorities. This role leads the SSHP Operations Team; oversees School-wide operational planning, budget stewardship, and process improvement; and serves as a principal liaison to key University partners. The Director/Associate Director is expected to foster a collaborative, inclusive, service-oriented, and accountable work environment while ensuring operational effectiveness, compliance, and continuous improvement.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Strategic Leadership and School Operations
<ul><li>Serve as a strategic thought partner to the SSHP Dean on School operations, priorities, and resource planning
</li><li>Set and advance the School&rsquo;s operational strategy in alignment with the priorities of the Dean and the University
</li><li>Serve as a member of the SSHP Leadership Team and contribute to School-wide planning, implementation, and decision-making
</li><li>Represent the School in University-wide operational projects, such as those involving the Provost&rsquo;s Office, Human Resources, Workday team, Commencement, etc.
</li><li>Serve as a key liaison coordinating general academic space planning in the School, in collaboration with Facilities, Public Safety, and other campus partners
</li><li>In collaboration with the Dean and Assistant Director of Operations, oversee the academic scheduling, course staffing, and hiring processes, and ensure that academic systems and documentation are accurate
</li></ul>Supervision and Personnel
<ul><li>Lead by action and example, demonstrating a commitment to Simmons University&rsquo;s culture, values, goals, and vision
</li><li>Supervise the SSHP Operations Team (including the Assistant Director of Operations, Finance &amp; Data Manager, and Administrative Operations Coordinator) while establishing performance expectations, goals, and development plans
</li><li>Foster a collaborative, responsive, and accountable team culture grounded in service excellence and inclusion while encouraging professional and personal growth
</li><li>Ensure that the Operations Team is performing efficiently and effectively while aligning their work with SSHP priorities and goals
</li><li>Promote adaptability and flexibility within the Operations Team and make recommendations for process improvements
</li><li>Support staff cross-training, coverage planning, and operational continuity
</li><li>In collaboration with the Dean and Human Resources, oversee and manage procedural and compliance best practices for hiring, onboarding, and deployment of faculty and staff
</li><li>Work with the Dean, Provost&rsquo;s Office, and Human Resources on full-time faculty appointment letters
</li><li>Serve as an escalation point for complex operational, administrative, staffing, and workflow issues
</li></ul>Budget Strategy and Resource Stewardship
<ul><li>Oversee SSHP budget strategy, stewardship, and long-range operational resource planning in collaboration with the Dean, Finance &amp; Data Manager, and SSHP Leadership Team
</li><li>Support strategic financial planning and provide recommendations related to operational investments and organizational priorities
</li><li>In collaboration with the Finance &amp; Data Manager, review and assess whether departmental fiscal resources align with revenue projections, level of need, and University policy
</li></ul>Compliance and Monitoring
<ul><li>In close collaboration with the Dean, ensure that faculty-related processes, such as those for tenure and promotion, are in compliance with University and SSHP policy and meet established deadlines
</li><li>In collaboration with the Assistant Director of Operations and the SSHP Leadership Team, ensure that academic staffing processes, including adjunct faculty hiring, comply with University policy and meet established deadlines
</li><li>Work with the Dean and Assistant Director of Operations to monitor that full-time faculty teaching loads meet contractual obligations in an equitable and consistent manner
</li><li>Work with the Dean and the Operations Team to maintain and update SSHP websites, handbooks, syllabi, records, and related materials
</li><li>Deploy the Operations Team to assist with programmatic accreditation-related data and compliance needs
</li></ul>OTHER DUTIES AND RESPONSIBILITIES
<ul><li>Assist with financial reporting and analyses, as needed
</li><li>Work with the Finance &amp; Data Manager to provide support on SSHP grants and donor-related funds in collaboration with the Office of Sponsored Programs, Advancement, and Accounting
</li><li>Support special projects and additional administrative assignments as directed by the Dean
</li><li>Perform other duties as assigned
</li></ul>REQUIRED QUALIFICATIONS
<ul><li>Bachelor&rsquo;s degree
</li><li>A minimum of 10 years (for Director level) or 8 years (for Associate Director level) of professional work experience with a minimum of 5 years (for Director level) or 3 years (for Associate Director level) in positions involving a significant volume of progressive operational and project management responsibilities
</li><li>Minimum 5 years (for Director level) or 3 years (for Associate Director level) of supervisory experience
</li><li>Experience in higher education administration
</li><li>Proven ability to collaborate effectively with faculty, academic leaders, and central administrative offices
</li><li>Excellent communication skills with diverse stakeholders and the ability to leverage interpersonal skills to establish rapport and develop relationships
</li><li>Demonstrated leader with experience managing with integrity and influence, holding constituents accountable
</li><li>Excellent organizational skills with a particular ability to prioritize work in an environment with multiple and competing interests
</li><li>Ability to implement and manage change, creating an environment that addresses individual and organizational change management needs
</li><li>Strong strategic thinking, project management skills, attention to detail, and ability to proactively identify opportunities and risks
</li><li>Proven ability to perform duties with a high level of professionalism, flexibility, discretion, judgment, diplomacy, and tact
</li><li>Strong business acumen and previous budget oversight experience
</li><li>Advanced proficiency with Microsoft (Word, Excel, and PowerPoint), Zoom, and Google Applications (Drive, Gmail, and Gcal), along with an aptitude and interest in learning new tools and software
</li></ul>PREFERRED QUALIFICATIONS
<ul><li>Master&rsquo;s degree and/or post-baccalaureate certificate in higher education administration, business, or a related field
</li><li>Professional experience in operations, administration, academic administration, or related leadership work
</li><li>Demonstrated ability to prioritize and sequence projects and action items, identifying the resources required to achieve both short and long-term goals
</li><li>Experience working with institutional systems, compliance-related workflows, and extracting and converting data into business information
</li></ul>COMPETENCIES
<ul><li>Strategic Leadership
</li><li>Organizational Awareness
</li><li>Planning and Prioritization
</li><li>Staff Supervision and Development
</li><li>Judgment and Discretion
</li><li>Confidentiality
</li><li>Collaboration and Influence
</li><li>Change Management
</li></ul>WORK ENVIRONMENT &amp; CONDITIONS / PHYSICAL DEMANDS
<ul><li>Full-time exempt position that is benefits-eligible
</li><li>Standard work schedule of 40 hours per week; occasional evening or weekend work may occasionally be required
</li><li>A hybrid work arrangement may be available, subject to School and University policy and supervisor approval
</li><li>Work is performed primarily in an office environment
</li><li>Essential physical requirements include sitting, standing, typing, and light lifting (up to 10 lbs) 
</li></ul> 
SALARY INFORMATION
Grade S08 ($60,100-$95,400) for Associate Director of Operations
Grade S09 ($69,400-$111,300) for Director of Operations
In accordance with applicable pay transparency laws effective October 29, 2025, Simmons University is committed to pay equity, transparency and clear communication throughout the hiring process. The hourly or annual salary range for this position is:
S08$60,100.00 - $95,400.00 
 
This is a benefits-eligible position. 
 
Actual compensation will be based on factors such as experience, education, skills, equity, and external market benchmarks that help guide compensation decisions. Our compensation philosophy is centered around a comprehensive package that includes pay, health benefits, and retirement savings offerings that can be seen here , as well as work-life balance initiatives such as flexible hours and remote work opportunities. We are committed to offering a package that empowers individuals to thrive in their roles, contribute meaningfully, and lead with confidence. 
 
Instructions to Applicants : Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the Application Materials box on page 2 (&quot;My Experience&quot;) of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).
Simmons University is committed to inclusive excellence in all aspects of an individual&rsquo;s community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices&ndash;at all levels, for all positions&ndash;ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.</div>

Director or Associate Director of Operations, SSHP

Indiana Innovation Institute

Director of Executive OperationsApplied Research Institute (ARI)Indianapolis Area, Indiana Full-time On-site / HybridAbout ARIThe Applied Research Institute is a 501(c)(3) nonprofit advancing national and economic security through applied research, partnership, and strategic engagement across government, industry, and academia. As ARI scales its mission and footprint, the CEO is seeking a high-capacity operator to serve as a force multiplier for executive priorities.Position SummaryThe Director of Executive Operations is a hybrid role blending the rigor of business operations with the responsiveness of executive support. The Director reports to the CEO and works as a business partner to manage the operational machinery around the executive office, anticipating needs before they arise, and working laterally across the organization to drive strategic execution.The ideal candidate thinks like a business operator, executes like a seasoned chief of staff, and carries the discretion and polish required to represent the CEO in a sensitive, mission-driven environment.Key ResponsibilitiesStrategic Execution &amp; Cross-Functional Coordination<ul><li>Track strategic priorities and follow through on commitments, ensuring action items move to completion across the organization.</li><li>Work across all levels&mdash;from senior leadership to program staff&mdash;to align execution with the CEO&rsquo;s intent.</li><li>Proactively identify issues, risks, and opportunities that warrant CEO engagement, and frame them with context and recommended paths forward.</li><li>Serve as a trusted liaison between the CEO and internal and external stakeholders.</li></ul>Executive Operations &amp; Scheduling<ul><li>Own and optimize the CEO&rsquo;s calendar, balancing competing priorities and protecting time for strategic work.</li><li>Coordinate complex scheduling across internal leaders, external partners, government officials, and board members.</li><li>Triage incoming requests, correspondence, and commitments&mdash;surfacing what requires the CEO&rsquo;s direct attention and handling or routing the rest.</li></ul>Meeting &amp; Engagement Readiness<ul><li>Anticipate the CEO&rsquo;s needs for meetings, briefings, and public engagements.</li><li>Prepare and assemble supporting content&mdash;briefing materials, talking points, draft remarks for speeches and panels, and background research.</li><li>Ensure the CEO is fully prepared for each engagement with the right information at the right time.</li></ul>Travel &amp; Logistics<ul><li>Plan and manage domestic (and occasional sensitive or secure) travel logistics end to end.</li><li>Anticipate on-the-ground needs and contingencies, coordinating itineraries that maximize efficiency and minimize friction.</li></ul>QualificationsRequired<ul><li>7+ years in operations, chief of staff, executive support, or a comparable role supporting a senior executive&mdash;ideally in a fast-paced or mission-driven environment.</li><li>Demonstrated ability to operate with a business operations mindset&mdash;prioritization, project management, and systems thinking&mdash;rather than purely administrative execution.</li><li>Exceptional judgment and discretion handling sensitive and confidential matters.</li><li>Strong written communication, including the ability to draft remarks, briefings, and executive correspondence.</li><li>Proven ability to influence and coordinate across an organization without direct authority.</li><li>Comfort with ambiguity, shifting priorities, and a high-tempo executive office.</li><li>Ability to obtain and maintain a U.S. security clearance (current clearance a plus).</li></ul>Preferred<ul><li>Experience in government, national security, defense, nonprofit, or GovCon environments.</li><li>Familiarity with the rhythms of board governance and external stakeholder engagement.</li><li>Experience preparing executives for public-facing engagements, panels, and speaking events.</li></ul>Attributes for Success<ul><li>Anticipatory &mdash; sees around corners and acts before being asked.</li><li>Discreet &mdash; a trusted confidant who handles sensitive matters with integrity.</li><li>Adaptable &mdash; thrives amid changing priorities and competing demands.</li><li>Execution-oriented &mdash; turns intent into outcomes and closes loops reliably.</li><li>Relationship-savvy &mdash; builds trust quickly across all levels of the organization.</li></ul>Salary:$100,000.00-$115,000.00/yr depending on experienceBenefits:<ul><li>401k (ARI provides 5% non-elective Employee Eligible Compensation, as well as providing an elective Safe Harbor match of up to 4% of Employee Contribution)</li><li>Health, Dental, and Vision insurance coverage. IN3 pays 90% of plan costs for individuals and 80% for families</li><li>Employer-provided short-term, long-term disability, and life insurance</li><li>4 weeks PTO to start, 5 weeks after 2 years consecutive employment; 10 sick days in addition to PTO</li><li>14 company holidays</li><li>Flexible schedule, including the possibility of a full-remote position for highly qualified candidates</li></ul>To apply: Please email your resume to hr@theari.us and reference H26-006Pay: $100,000.00 - $115,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Director of Executive Operations

Hilton

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As an Assistant Director of Property Operations , you&rsquo;re not just assisting the Director in overseeing the safety and functionality of the property &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Partner in leading facility operations: Assist in directing the functionality, safety, and compliance of buildings, mechanical systems, electrical systems, HVAC, life safety systems, and grounds in accordance with federal, state, and local regulations
</li><li>Oversee facility maintenance: Perform facility inspections and supervise construction, installation, maintenance, and repairs of electrical, mechanical, and architectural systems
</li><li>Support property improvement projects: Assist in directing capital projects and property rehabilitations &ndash; including scheduling, budgeting, contractor bidding, and licensing/permitting &ndash; while ensuring regulatory compliance
</li><li>Oversee work order fulfillment: Ensure routine maintenance and repairs are assigned, verified, and documented in the property maintenance management system
</li><li>Ensure regulatory compliance: Communicate with government officials to maintain permits, coordinate inspections, and uphold safety and code standards
</li><li>Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
<ul><li>High School Diploma/University Degree (list highest required level only)
</li><li>X years of experience in Y (e.g., hotel management)
</li><li>License or Certification
</li><li>Languages</li></ul></div>
 <div>How We'll Help You Thrive
At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
<ul><li>Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
</li><li>Own a piece of Hilton &ndash; Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
</li><li>Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
</li><li>Personalized caregiving support &ndash; Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
</li><li>Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
</li><li>Mental health resources &ndash; Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
</li><li>Generous paid time off (PTO) &ndash; Recharge, relax, and take time for what matters most
</li><li>Health &amp; welfare benefits &ndash; From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
</li><li>Financial security for your future &ndash; Our retirement plans make it easier to save for what&rsquo;s next
</li></ul>*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Assistant Director of Property Operations and Engineering - Hilton Austin

Search 10000+ Director of operations jobs near you this July. New roles added regularly across leading industries. Apply today.

10000 director of operations jobs Near Me

Director of Operations

Director of Operations

Wound Care Director of Operations (Remote)

General Manager / Director of Operations

Director or Associate Director of Operations, SSHP

Director of Executive Operations

Assistant Director of Property Operations and Engineering - Hilton Austin