director of operations support

COREcruitment Ltd

<div>
 
 
 Director of Operations &ndash; New Openings
 
 
 
 
 *Must have Michelin Restaurant Background*
 
 
 
 
 New York City
 
 
 
 
 Total Salary Package up to $200k
 
 
 
 
 
 
 We&rsquo;re partnering with a
 
 Michelin-starred, award-winning chef
 
 who is launching multiple new restaurant concepts in
 
 New York City
 
 and is seeking a
 
 Director of Operations
 
 to help lead the next phase of growth.
 
 
 This is an exceptional opportunity for a
 
 DOO,
 
 a
 
 Multi-Unit General Manager
 
 or a
 
 high-volume General Manager
 
 ready to step into a broader, strategic leadership role. You&rsquo;ll oversee
 
 three distinct concepts
 
 , working closely with ownership and culinary leadership to build strong teams, systems, and culture from the ground up.
 
 
 
 
 
 
 The Role
 
 
 <ul>
 <li>
 Oversee day-to-day operations across three NYC concepts
 </li>
 <li>
 Support openings, systems development, and operational execution
 </li>
 <li>
 Lead, mentor, and develop General Managers and leadership teams
 </li>
 <li>
 Drive guest experience, service standards, and brand consistency
 </li>
 <li>
 Manage P&amp;L performance, labor, COGS, and operational KPIs
 </li>
 <li>
 Partner closely with the Chef/Owner on strategy, growth, and execution
 </li>
 <li>
 Ensure Michelin-level standards across service, hospitality, and operations
 </li>
 </ul>
 
 
 
 
 
 Your Background
 
 
 <ul>
 <li>
 Proven leadership experience within Michelin-starred or Michelin-recognized restaurants (required)
 </li>
 <li>
 Experience as a Multi-Unit GM or very high-volume General Manager
 </li>
 <li>
 STRONG footprint in the NYC hospitality scene
 </li>
 <li>
 Strong financial acumen (P&amp;L, labor, COGS, forecasting)
 </li>
 <li>
 Hands-on, floor-focused leadership style
 </li>
 <li>
 Experience opening new concepts or scaling operations is highly preferred
 </li>
 </ul>
 
 
</div>

Director of Operations

GracoRoberts

<div><div>Lead with impact&mdash;join us as the Director of Operations! 
If you're a results-driven leader with a passion for optimizing processes, driving operational excellence, and building high-performing teams, this is your opportunity to shape the future of our facility operations. Step into a pivotal role where your leadership will influence efficiency, safety, and strategic growth across distribution, manufacturing, and repackaging functions.

Duties / Responsibilities:
<ul>
<li>Collaborate with managers and department heads, mentor supervisors, and communicate strategic goals.</li>
<li>Ensure operations deliver measurable value while fostering a culture of innovation, transparency, and ethical decision making.</li>
<li>Develop operational plans, allocate resources, and align activities with business objectives.</li>
<li>Serve as the primary point of contact for site-related events, maintenance, inspections, safety, security, and infrastructure.</li>
<li>Directly manage warehouse and manufacturing/repack leadership.</li>
<li>Drive performance against facility KPIs including On-Time delivery, Quality, Inventory Accuracy, Safety, and Schedule adherence.</li>
<li>Support AS9100/AS9120 certification through SOPs, training, and continuous improvement.</li>
</ul>
Requirements:
<ul>
<li>Bachelor's degree from an accredited college/university or four years related experience or equivalent combination.</li>
<li>Minimum five years' experience managing operational activities.</li>
<li>In-depth knowledge of ISO9001, AS9100, and AS9120 aerospace standards.</li>
<li>In-depth knowledge of Fedex, UPS, common carrier and international shipping systems and requirements including International Air Transport Association (IATA), air shipments and hazardous materials.</li>
<li>Fluent in D.O.T 49 Code of Federal regulations CFR/IATA- Hazmat Training</li>
<li>In-depth knowledge in warehouse operation processes that support key elements such as receiving, put-away, repack, manufacturing, and inventory management.</li>
<li>Proven ability to successfully mentor front line leaders.</li>
</ul>
We invite you to take the next step in your career journey by submitting your application today. Click here to apply and become a part of our innovative team, where your skills and expertise will contribute to shaping the future of aerospace chemical distribution. Join us in this exciting opportunity to lead and inspire, ensuring our operations reach new heights of success. Don't miss out on the chance to make a significant impact in a dynamic and fast-paced industry. Apply now and embark on a rewarding career path with GracoRoberts!</div></div>

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Director, Global Service Operations and Project Delivery, is responsible for leading and optimizing all operational functions that support the delivery of Services globally. This role oversees Project Management, Global Warehouse Operations, Lifecycle Services, Service Billing, Reporting &amp; Analytics, and Partner Governance. The Director will ensure operational excellence, drive process standardization, and enable scalable, high-quality service delivery across regions.
 
 
 What you&rsquo;ll do as the Director, Global Service Operations and Project Delivery:
 
 
 Employees employed in the role of Director, Global Service Operations and Project Delivery shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 Operational Leadership
 
 
 <ul>
 <li>
 Provide strategic and operational leadership across Service Operations, including Project Management, Warehouse Operations, Lifecycle Services, and Service Billing.
 </li>
 <li>
 Develop and implement standardized processes, tools, and best practices to ensure consistent global service delivery.
 </li>
 <li>
 Partner closely with Service Delivery, Finance, Supply Chain, Engineering, and Sales to align operational priorities with business goals.
 
 
 </li>
 </ul>
 Project Management Oversight
 
 
 <ul>
 <li>
 Lead a team of project managers responsible for service implementations, customer programs, and cross-functional initiatives.
 </li>
 <li>
 Responsible for Projects related Order fulfillment and Management
 </li>
 <li>
 Drive process improvement and standards development &ndash; Including but not limited to Projects Inventory Management
 </li>
 <li>
 Establish project governance frameworks, ensuring predictable execution, on-time delivery, and high customer satisfaction.
 
 
 </li>
 </ul>
 Warehouse &amp; Logistics Operations
 
 
 <ul>
 <li>
 Oversee warehouse operations supporting service parts, inventory management, logistics coordination, and field enablement.
 </li>
 <li>
 Drive improvements in efficiency, accuracy, turnaround time, and cost management.
 
 
 </li>
 </ul>
 Lifecycle Services Management
 
 
 <ul>
 <li>
 Manage lifecycle services programs including staging, maintenance services, asset lifecycle tracking and disposition.
 </li>
 <li>
 Ensure seamless coordination between internal teams and partners for end-to-end lifecycle service delivery.
 
 
 </li>
 </ul>
 Service Billing &amp; Financial Accuracy
 
 
 <ul>
 <li>
 Lead the service billing function to ensure accurate, timely, and compliant invoicing.
 </li>
 <li>
 Work with Finance to improve billing processes, reduce leakage, and strengthen revenue assurance mechanisms.
 
 
 </li>
 </ul>
 Reporting, Metrics &amp; Dashboards
 
 
 <ul>
 <li>
 Develop and manage KPIs, dashboards, and operational reporting to monitor performance, identify trends, and drive decision-making.
 </li>
 <li>
 Own operational reviews, Board-level reporting inputs, and continuous improvement metrics.
 
 
 </li>
 </ul>
 Global Coverage &amp; Partner Management
 
 
 <ul>
 <li>
 Ensure global support readiness through effective coordination with regional teams and key service partners.
 </li>
 <li>
 Establish governance frameworks for partner performance, contract compliance, operational alignment, and escalations.
 
 
 </li>
 </ul>
 Strategic Initiatives &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Identify opportunities to enhance efficiency, automation, and customer experience.
 </li>
 <li>
 Lead cross-functional initiatives aimed at scaling service operations and supporting business growth.
 </li>
 <li>
 Drive adoption of tools, technology, and digital capabilities that improve service operations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Operations, Supply Chain, Engineering, or related field; MBA preferred.
 </li>
 <li>
 10+ years of experience in Service Operations, Program/Project Management, Supply Chain, or related operational leadership roles.
 </li>
 <li>
 Demonstrated experience leading global teams and managing service partners.
 </li>
 <li>
 Strong understanding of end-to-end service delivery processes, operational governance, and financial controls.
 </li>
 <li>
 Proven ability to design and analyze KPIs, dashboards, and data-driven insights.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills.
 </li>
 <li>
 Ability to work in a fast-paced, matrixed environment with global span of control.
 
 
 </li>
 </ul>
 Competencies
 
 
 <ul>
 <li>
 Operational Excellence &ndash; Builds scalable processes and drives continuous improvement.
 </li>
 <li>
 Strategic Leadership &ndash; Translates strategy into actionable operational plans.
 </li>
 <li>
 Cross-Functional Collaboration &ndash; Works seamlessly across functions and regions.
 </li>
 <li>
 Analytical Mindset &ndash; Uses data to drive decisions and improvements.
 </li>
 <li>
 Customer Focus &ndash; Ensures operational strategies support customer expectations.
 </li>
 <li>
 Change Management &ndash; Leads teams through transformation and growth.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 9:00PM &ndash; 06:00AM (Pk time)
</div>

Director, Global Service Operations and Project Delivery

<div>Summary:

Lead the creation and ongoing management of PSW&rsquo;s Credentialing Department, ensuring compliance with NCQA, CMS, and payer requirements. Serve as the primary delegated entity for PSW customers, including health plans (payers), independent physician associations/groups (IPAs) and clinically integrated network (CINs). Oversee credentialing operations, contracting integration, and provider network alignment to support strategic growth and value-based care initiatives. In addition, this role will lead the strategic planning and implementation of PSW&rsquo;s Credentials Verification Organization (CVO) to support delegated credentialing for health plans and provider networks, ensuring compliance with NCQA and other accreditation standards.
<div>
Essential Functions: 
Department Establishment &amp; Leadership: 
<ul><li>Design and implement PSW&rsquo;s Credentialing Department, including policies, workflows, and staffing.</li><li>Develop and maintain the Credentialing Delegation Manual and ensure annual updates.</li><li>Collaborates to develop communications, presentations, proposals and other work product as needed.</li><li>Works closely with compliance to ensure credentialing requirements are met, including regular audits</li><li>Lead organizational initiatives within areas of oversight to ensure efficiency and maintain compliance with the policies and standards, government laws and regulations.</li></ul>
Delegated Entity Oversight: 
<ul><li>Ensure compliance with NCQA, CMS, and payer standards through audits and performance monitoring.</li><li>Primary point of contact for all auditing, reporting, performance improvement and/or other follow-up concerning Credentialing System Controls, including oversight/compliance of any sub-delegations.</li><li>Serve as primary liaison for health plans and CINs regarding credentialing delegation agreements.</li></ul>
Contracting &amp; Provider Operations Integration: 
<ul><li>Collaborate with contracting, network management, provider engagement and operations teams to align credentialing processes with network development and payer agreements.</li><li>Support onboarding and contracting workflows to ensure timely provider participation.</li></ul>
CVO Development &amp; Accreditation: 
<ul><li>Design and implement PSW&rsquo;s CVO infrastructure, including technology, workflows, and staffing models.</li><li>Develop policies and procedures to meet NCQA, URAC, and CMS standards for credentialing and primary source verification.</li><li>Lead readiness activities for NCQA accreditation and maintain compliance post-certification.</li><li>Evaluate existing, and/or select credentialing technology platforms to support CVO operations.</li><li>Establish service-level agreements (SLAs) for delegated credentialing services provided to payers, IPAs &amp; CINs.</li></ul>
Governance &amp; Compliance: 
<ul><li>Lead Credentialing Committee meetings with the Medical Director.</li><li>Oversee sub-delegation arrangements and ensure compliance with all regulatory requirements.</li></ul>
Performance Management: 
<ul><li>Provides critical thinking, developing insights from data reports and assists stakeholders with the translation of information to knowledge and useful action plans.</li><li>Plays a critical role in performance management by guiding actionable initiatives from data; measuring progress and outcomes and helping implement interventions where applicable</li><li>Develop KPIs for credentialing operations and delegated functions.</li><li>Drive continuous improvement initiatives using data analytics and stakeholder feedback to increase efficiency and outcomes.</li></ul>
Team Management: 
<ul><li>Hire, train, and manage credentialing staff.</li><li>Develop departmental budget and monitor financial performance.</li><li>Manages all credentialing and re-credentialing activities according to P&amp;Ps and in compliance with NCQA.</li><li>Leads credentialing committee meetings in conjunction with the medical director</li><li>Oversees required monthly ongoing monitoring activities, ensuring compliance with all NCQA, CMS, and health plan requirements.</li><li>Monitor performance, develop, and implement solutions to address process and gaps across delegated operations.</li><li>Ensures staff compliance with PSW policies and procedures with special emphasis on HIPAA requirements</li><li>Builds and leverages cross-functional collaborative relationships to facilitate a team-work oriented atmosphere and achieve company goals.</li></ul>
Strategic Growth: 
<ul><li>Build scalable processes to expand CVO services to external clients.</li><li>Develop pricing models and operational metrics for CVO services.</li></ul></div>
<div>
Knowledge/Skills/Abilities: 
<ul><li>Excellent computer proficiency (MS Office &ndash; Word, Excel, Outlook) including being able to effectively maintain written and computer records in accordance with regulatory agencies.</li><li>Set a positive example by displaying a pleasant and approachable demeanor at all times.</li><li>Proactive team player, strong follow-through, quick decision-making abilities and ability to problem solve.</li><li>Interpersonal skills, with the ability to build strong relationships at all levels.</li><li>Strong verbal and written communication skills with customers, supervisors and co-workers.</li><li>Strong organizational, time management and prioritization skills.</li><li>Self-starter. Ability to set priorities and keep to projected schedules.</li></ul></div><div>
<div>
Required Education and/or Work Experience: 
<ul><li>Experience in building or managing a CVO or similar credentialing entity.</li><li>Knowledge of NCQA accreditation standards and delegated credentialing requirements.</li><li>Proven ability to lead large-scale operational transformation projects.</li></ul></div>
<div>
Preferred Education and/or Work Experience: 
<ul><li>Bachelor&rsquo;s degree in business, Health Administration, or related field (Master&rsquo;s preferred).</li><li>7+ years in credentialing with health plan and provider network experience, i.e.) facility, ancillary, practitioner, including delegated credentialing.</li><li>Proven experience in contracting integration, provider operations, and team leadership.</li><li>Strong knowledge of NCQA standards and delegated credentialing requirements. Health plan payer knowledge and changes within the Washington State healthcare landscape</li><li>CIN experience with a provider perspective and strong orientation to value-based care principles</li></ul></div>
<div>
Preferred but not required Certificates, Licenses and Registrations: 
<ul><li>CPCS or CPMSM certification.</li><li>Experience with credentialing technology platforms (e.g., MD-Staff, MedTrainer, Symplr, Verifiable).</li><li>Prior involvement in NCQA accreditation preparation.</li></ul></div> 

</div>
PSW does not typically hire new employees near the top of the salary range.
Benefits:
<ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Disability insurance</li><li>
Flexible Spending Account (FSA)</li><li>
Health Savings Account (HSA)</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul></div>

Director of Credentialing and Delegated Operations

HSM Solutions

<div>About Us

HSM Company History | HSM HEART Company Values | Who is HSM to our customers?

Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways.

At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you&rsquo;re looking for a meaningful place to grow and make an impact, we want to hear from you!

What You&rsquo;ll Do

As the Director of Operations, you&rsquo;ll serve as a strategic and hands-on leader, ensuring consistent performance across safety, quality, delivery, cost, and people development.
<ul>
<li>Lead Multi-Site Manufacturing Performance
<ul><li>Support and coach Plant Managers to consistently meet safety, quality, delivery, and cost objectives</li>
<li>Implement standardized, scalable processes across facilities</li>
<li>Monitor KPIs and performance dashboards; lead action plans to close gaps</li>
<li>Support footprint optimization initiatives including expansions, relocations, and consolidations</li>
</ul></li><li>Drive Continuous Improvement &amp; Manufacturing Excellence
<ul><li>Champion Lean Manufacturing, 5S, and Six Sigma initiatives</li>
<li>Lead structured problem-solving to eliminate waste and inefficiencies</li>
<li>Partner on equipment upgrades, process improvements, and layout optimization</li>
</ul></li><li>Develop High-Performing Leadership Teams
<ul><li>Coach and develop plant leadership to foster ownership, accountability, and engagement</li>
<li>Identify talent gaps and lead succession planning in partnership with HR</li>
<li>Reinforce recognition and accountability systems tied to performance and safety</li>
</ul></li><li>Partner Cross-Functionally
<ul><li>Collaborate with Engineering on NPI readiness and process alignment</li>
<li>Work closely with Quality and Sales to align operational capability with customer expectations</li>
<li>Contribute to capital planning and ROI evaluation for operational investments</li>
</ul></li><li>Champion Safety &amp; Compliance
<ul><li>Enforce company-wide safety programs and EHS compliance</li>
<li>Partner with site leaders on risk mitigation, emergency preparedness, and incident prevention</li>
</ul>
</li></ul>What You Bring
<ul>
<li>Experience
<ul><li>8+ years of progressive leadership experience in manufacturing and/or engineering</li>
<li>Demonstrated success leading multi-site operations</li>
<li>Strong track record driving metrics-based performance and continuous improvement</li>
<li>Experience leading teams through growth, change, and transformation</li>
</ul></li><li>Skills
<ul><li>Exceptional operational planning, execution, and analytical capabilities</li>
<li>Ability to build trust and influence across all levels&mdash;from plant floor to executive leadership</li>
<li>Clear, direct communicator who motivates teams and drives accountability</li>
</ul></li><li>Education
<ul><li>Bachelor&rsquo;s degree in Operations, Engineering, Business, or related field (required)</li>
<li>Advanced degree and/or Lean/Six Sigma certifications (preferred)</li>
</ul></li><li>Travel
<ul><li>Up to 50% travel to support plant performance, audits, and leadership development</li>
</ul>
</li></ul>Why Join Us
<ul>
<li>Health &amp; Wellness: Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.</li>
<li>Retire: 401(k) with company match, fully vested from day one.</li>
<li>Paid Time Off: Competitive PTO: 3 Weeks of Vacation + 9 company paid holidays.</li>
<li>On-Site Medical Clinics: Free for you and covered dependents.</li>
<li>Teladoc: 24/7 access with no copay.</li>
<li>Professional Development: Tuition reimbursement, professional development assistance and career growth opportunities.</li>
<li>Discounts: Enjoy discounts with HSM partners, including Dollywood Parks &amp; Resort, Verizon Wireless, and more.</li>
</ul>
EEOC

At HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

ABA Centers of America

<div>
 
 
 Director of Operations - ABA Centers of America
 
 
 
 
 Bedford, NH
 
 
 
 &nbsp;
 
 
 
 Who We Are&nbsp;
 
 
 
 We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.
 
 
 Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization&mdash;a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.
 
 
 Our corporate team plays a mission-critical role in this success&mdash;developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care&mdash;while building on a legacy of operational excellence.
 
 
 
 
 Our Origin Story&nbsp;
 
 
 
 ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.
 
 
 
 
 
 Recognition &amp; Awards
 
 &nbsp;
 
 
 Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:&nbsp;
 
 
 
 <ul>
 <li>
 Inc. 5000 -5th Fastest-Growing Private Company in America
 </li>
 <li>
 Financial Times - #1 on "The Americas' Fastest Growing Companies"
 </li>
 <li>
 EY Entrepreneur Of The Year&reg; U.S. Overall
 </li>
 <li>
 South Florida Business Journal's Top 100 Companies
 </li>
 <li>
 Florida Trend Magazine's 500 Most Influential Business Leaders
 </li>
 <li>
 Inc. Best in Business, Health Services
 
 </li>
 </ul>
 
 
 Leadership Opportunity
 
 
 
 
 
 Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us!
 
 
 The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.
 
 
 
 What You'll Do
 
 
 
 
 <ul>
 <li>
 Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
 </li>
 <li>
 Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
 </li>
 <li>
 Motivate and lead a high-performance clinical team
 </li>
 <li>
 Act as lead "client-care officer" through direct contact with every client and stakeholder
 </li>
 <li>
 Ensure proper training for team members
 </li>
 <li>
 Verify adherence to the timely documentation process
 </li>
 <li>
 Work with leadership to ensure compliance with accrediting and licensing bodies
 </li>
 <li>
 Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets&nbsp;
 </li>
 <li>
 Oversee and manage the safety of employees and clients
 </li>
 <li>
 Conduct tours of the facility as needed
 </li>
 <li>
 Stay in communication with referral sources and families
 </li>
 <li>
 Collaborate with leadership on compliance and quality assurance projects
 </li>
 <li>
 Maintain weekly, monthly, and quarterly reports&nbsp;
 </li>
 <li>
 Work with the clinical team to facilitate crisis intervention
 </li>
 <li>
 Ensure adherence to medication policy and procedure
 </li>
 <li>
 Work to reduce and minimize missed client services
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's Degree or higher strongly preferred
 </li>
 <li>
 5+ years of experience in the Behavioral Health Industry preferred
 </li>
 <li>
 Knowledge of Accounting and Finance
 </li>
 <li>
 Knowledge of EMR/EHR and proper documentation
 </li>
 <li>
 Strong planning skills
 </li>
 <li>
 Leadership Experience
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Outstanding Benefits&nbsp;
 
 
 
 
 <ul>
 <li>
 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
 </li>
 <li>
 Flexible Spending Account (FSA) and Health Savings Account (HSA) options
 </li>
 <li>
 Medical, dental, vision, long-term disability, and life insurance
 </li>
 <li>
 Generous 401(k) with up to 6% employer match.&nbsp;
 </li>
 </ul>
 
 
 
 
 About ABA Centers of America&nbsp;
 
 
 
 
 
 ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.&nbsp;
 
 
 
 
 Join our mission and help build the future with purpose!&nbsp;
 
 
 ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E-Verify program.&nbsp;
 
</div>

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 This role will be based in Bengaluru, Karnataka.
 
 
 Support Strategy, Planning &amp; Operations (SPO) team moves fast to set direction for LinkedIn&rsquo;s Member &amp; Customer Support, solve toughest cross-functional problems, and deliver world-class customer experience. We are looking for a Senior Associate of Planning, who will support annual budget planning, forecasting &amp; workforce management, providing insights and recommendations to drive LinkedIn Global Support Operation&rsquo;s financial performance and strategic decisions.
 
 
 This role will require applying structured thinking to critical business questions, running deep analyses, generating insights, and developing meaningful recommendations to identify operational efficiencies and enable scale in our support operations. The ideal candidate will have strong communications skills, and be comfortable interacting with key cross-functional partners, including from Member &amp; Customer Support, Product Operations, Business Operations, Finance and other Ops teams.
 
 
 We're seeking a self-starter and independent thinker, who can thrive in a challenging &amp; fast-paced environment.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Drive efforts in forecasting support staffing requirements based on business trends, seasonal demand, historical data, and key performance indicators (KPIs).
 </li>
 <li>
 Support short-term strategic planning efforts across various channels (email, phone, chat, etc.) to forecast contact volume, agent handle time and other relevant metrics.
 </li>
 <li>
 Analyze large datasets to generate insights into workforce trends, staffing gaps, and operational performance to provide recommendations to enable decision making. Use performance data and analysis to identify areas for improvement.
 </li>
 <li>
 Identify and drive opportunities for automation, and streamline planning processes &amp; workflows where possible.
 </li>
 <li>
 Develop analytical frameworks to support LinkedIn&rsquo;s growth via new product launches, pilots or support offerings.
 </li>
 <li>
 Provide regular reports and presentations to leadership on key operational metrics, workforce plans &amp; changes and strategic recommendations.
 </li>
 <li>
 Document standard procedures, ensuring clarity and consistency in operations.
 </li>
 <li>
 Build strong and trusting relationships with key business partners &amp; stakeholders.
 </li>
 <li>
 Work collaboratively and cross-functionally to ensure alignment on business objectives.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Economics, Business, Operations, Data Science or other quantitative fields
 </li>
 <li>
 3+ years of work experience in strategic planning, workforce management, consulting, business operations, or a related field
 </li>
 <li>
 Experience with Excel and data analysis / data modeling
 
 
 
 </li>
 </ul>
 
 Preferred Requirements:
 
 
 
 <ul>
 <li>
 MBA or Masters in related field
 </li>
 <li>
 Experience developing, analyzing, and communicating complex analytical information clearly and effectively to senior management
 </li>
 <li>
 Experience in SQL and data visualization (Tableau, Power BI)
 </li>
 <li>
 Familiarity with AI-driven predictive analytics, planning or workforce mangement tools
 </li>
 <li>
 Familiarity with customer support key performance metrics, planning models, forecasting techniques, and process optimization methodologies
 
 
 
 </li>
 </ul>
 Suggested Skills
 
 
 <ul>
 <li>
 Up to date with industry trends and changes in WFM
 </li>
 <li>
 Clear ability to communicate outcomes and flag risks
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Senior Associate, Support Operations Planning

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