director of patient care

HCA Houston Healthcare

<div>This position is incentive eligible. 
 
 
<h5 class="jobSectionHeader">Introduction</h5>
Managers thrive with us! HCA Healthcare is one of the nation&rsquo;s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Director Patient Safety for our HCA Houston Healthcare Medical Center team where excellence creates excellence.<h5 class="jobSectionHeader">
Benefits</h5>
HCA Houston Healthcare Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Director Patient Safety role today!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
What you will do in the role:<ul><li>
Advance a patient safety program that promotes a culture of safety and the elimination of avoidable harm.</li><li>
Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
</li><li>Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
</li><li>Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
</li><li>Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
</li><li>Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.</li><li>
Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.</li><li>
Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
</li><li>Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
</li><li>Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
</li><li>Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations. Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
</li><li>Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.</li></ul>
<h6 class="jobSectionHeader">What qualifications you will need:</h6><ul><li>
(CPPS) Certified Professional in Patient Safety must be obtained within 1 year of employment start date</li><li>
Bachelors Degree in Healthcare related field required Master's Degree preferred.</li><li>
Three to five years healthcare experience in patient safety, risk, and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.</li></ul>
HCA Houston Healthcare Medical Center is a 445+ bed acute care hospital located in the heart of central Houston, adjacent to the Medical Center and Museum District, and provides quality care for the greater Houston area. Established in 1975, our hospital has been serving Houston for more than 40 years. We provide a wide range of medical services, including cardiology, bariatrics, orthopedics, neurology, emergency care and more. Our comprehensive medical specialties are here to offer individualized care to every individual that walks through our doors. We also offer 24/7 emergency services and two intensive care units: surgical intensive care unit (SICU) and medical intensive care unit (MICU). We are an accredited Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) Center and an accredited Chest Pain Center with Primary PCI. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
 
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Director Patient Safety. Unlock your leadership potential with HCA Healthcare.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Director Patient Safety

Community Health System

<div>Overview:

Opportunities for you!<ul><li>
Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek</li><li>
We&rsquo;re excited to offer a progressive sign-on incentive and comprehensive relocation package</li><li>
Eligible for annual incentive program</li><li>
Community University leadership training courses</li><li>
Tuition reimbursement, education programs and scholarships</li><li>
Vacation time accrues from Day 1</li><li>
Free money toward retirement with a 403(b) and matching contributions</li><li>
Great food options with on-demand ordering</li><li>
Free parking and electric charging</li></ul> 
Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.
We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page. 
<div></div>
Responsibilities:
<div>The Director of Risk Management and Patient Relations directs, manages, and plans all aspects of Risk Management and Patient Relations Programs for Community Health System (CHS). Responsible for administering the Risk Management Program to include managing, and analyzing risk management data, and conducting risk management educational programs. Directs completion of root cause analyses, and risk assessments. Collaborates with Patient Safety on initiatives, and activities that support the Patient Safety Program. Ensures the organization's risk management policies and strategies are compliant with applicable regulations, rating agency standards, and strategic imperatives of CHS. The Director oversees advocacy initiatives, and process management of complaints, grievances, and lost property, including the review, mitigation, resolution, reporting, and compliance requirements within internal and external regulations, and policies throughout CHS.</div><div>
</div><div>
Additionally, the Director supports the Captive Insurance Risk Management program, and works to develop, implement, and maintain risk assessment, and mitigation programs within the organization. Works with facility administration, departments, and the medical staff to monitor and evaluate the safety of patient care services. Responsible for assessing, and improving existing protocols, driving accountability across departments, and leading staff with clarity to enable the organization to fulfill its mission by meeting or exceeding its goals.</div><div>
</div>
Qualifications:
<div>Education</div><ul><li>Bachelor's Degree in a healthcare related field required</li><li>Master's Degree in a healthcare related field preferred</li></ul><div>
</div><div>
Experience</div><ul><li>7 years of experience in the healthcare or informatics field with 3 of the years in a progressive healthcare leadership role required</li><li>Previous employment in a highly confidential position within a Patient Safety, Risk Management or Regulatory Compliance department required</li></ul><div>
</div><div>
Licenses and Certifications</div><ul><li>One of the following is required</li></ul><div>
o RN - Current and valid Registered Nurse license to work within the state of California</div><div>
o CPHQ - Certified Professional Healthcare Quality</div><div>
o CPHRM - Certified Healthcare Risk Management</div>
Disclaimers:
<ul><li>Pay ranges listed are an estimate and subject to change.</li><li>If any bonuses are noted, they are only applicable to external hires meeting criteria.</li></ul></div>

Director, Risk Management - Patient Relations

HCA HealthONE Swedish

<div>This position is incentive eligible.
 
 
Salary Estimate: $102440.00 - $159827.20 / year 
Learn more about the benefits offered for this job. 
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.<h5 class="jobSectionHeader">
Introduction</h5>
Managers thrive with us! HCA Healthcare is one of the nation&rsquo;s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a(an) Director Patient Safety for our HCA HealthONE Swedish team where excellence creates excellence.<h5 class="jobSectionHeader">
Benefits</h5>
HCA HealthONE Swedish, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare?
 Apply for our Director Patient Safety role today!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
I. Position Summary: Advance a patient safety program that promotes a culture of safety and the elimination of avoidable harm.
II. Major Responsibilities:
Systems Thinking and Reliable Design Expectations:
<ul><li>Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
</li><li>Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
</li><li>Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
</li><li>Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
</li><li>Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
</li></ul>Identification and Mitigation of Patient Safety Risk Expectations:
<ul><li>Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
</li><li>Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
</li><li>Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
</li><li>Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
</li><li>Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
</li><li>Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
</li><li>Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.
 </li></ul>Safety Culture Advancement Expectations:<ul><li>Champion completion of Culture of Safety Survey.
</li><li>Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
</li><li>Support and encourage harm reporting throughout the organization through a non-punitive just event reporting system.
</li><li>Provide feedback that acknowledges both the value of event reporting and review of reported events.
</li><li>Facilitate thorough and credible review of events that address both system and individual accountability.
 </li></ul>Patient Safety Education Expectations:<ul><li>Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
</li><li>Provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives.
 </li></ul>Partnership with Executive and Clinical Leaders Expectations:<ul><li>Work with facility leaders and managers to ensure thorough, credible and timely event management.
</li><li>Join with facility leaders to identify and hardwire behavioral norms that promote a culture of safety.
</li><li>Work with facility leaders to ensure understanding of and compliance with the National Patient Safety Goals.
</li><li>Partner with facility leadership to establish activities that enable and sustain an open and fair environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety (e.g. Patient Safety Rounds, Event Response, Disclosure).
</li><li>Partner with Quality to complete the NQF Safe Practices section of the Leapfrog Hospital Survey.
 </li></ul>Patient and Family Engagement Expectations:<ul><li>Engage patients/families when appropriate in the patient safety program.
</li><li>Seek input from patients/families involved in harm or close call events as appropriate.
 </li></ul>Measurable Reduction in Avoidable Harm Expectations:<ul><li>Oversee the management and use of event information to benchmark and track progress to zero avoidable harm.
</li><li>Provide analysis and identifying trends from reports (e.g. event data, SHARP report, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement.
</li><li>Present informative and actionable patient safety reports to appropriate committees to include high level presentations to Leadership, Medical Executive Committee and Board of Trustees. Include the patient&rsquo;s story of harm.
</li></ul>Risk Management/Claims Activities (if not otherwise assigned)
<ul><li>Work with defense legal counsel to coordinate the investigation, processing and defense of claims against the facility; records, collects, documents, maintains, and provides to defense attorneys any requested information and documents necessary manage facility claims while maintaining privilege of PSWP
</li><li>Notify and interact with HCI of all actual and potential claims
</li><li>Work with security on procedures to reduce the frequency and/or minimize the severity of property loss or assets
</li><li>Contract Review
</li><li>Manage non-HCI cases: accept/process subpoenas, visitor events, property loss or theft, etc. 
 </li></ul> 
III. Position Requirements:
A. Licensure/Certification/Registration:
<ul><li>Certification in Patient Safety (CPPS) required;
</li></ul>o Maintain CPPS while in role
<ul><li>Other licenses/certifications required by State</li></ul> 
B. Education:
Bachelor&rsquo;s degree in Healthcare related field required. Master&rsquo;s degree preferred. 
C. Experience:
<ul><li>Clinical background preferred
</li><li>Three to five years healthcare experience in patient safety, risk, and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc. 
</li></ul> 
D. Knowledge/Skills/Abilities:
<ul><li>Demonstrates good organizational skills; tendency to be organized, planful and structured
</li><li>Knowledge of patient safety science principles, theory, methods, standards and regulatory requirements
</li><li>Superior interpersonal skills (developing and maintaining positive relationships; communicating clearly and effectively with people at all levels with verbal and nonverbal communication; working with others to identify, define and solve problems)
</li><li>Strong leadership qualities (task completion, motivation, organization)
</li><li>Knowledge of and experience with patient safety analysis techniques (methods). Proven team building skills in dealing with intra-professional clinical and operations teams including medical staff in diverse settings
</li><li>Advanced computer skills with word processing and database competency.
</li><li>Excellent oral and written communication skills.
</li><li>Demonstrated ability to deliver educational and informational presentations on clinical and/or patient safety topics.
</li><li>Ability to inspire others to believe in the culture of patient safety. Effective change agent.
</li><li>Information management skills including flowcharting, data analysis and report preparation.
</li><li>Knowledge of rapid cycle improvement theory
</li></ul>HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients&rsquo; total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow&reg; urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE&rsquo;s acute care hospitals is Swedish, a proud member of the community for more than 115 years. An acute care hospital with 408 licensed beds, HCA HealthONE Swedish is a national leader in neurosciences and serves as the region&rsquo;s preeminent referral center for the most advanced stroke treatment and was the state&rsquo;s first Joint Commission-certified Comprehensive Stroke Center. HCA HealthONE Swedish is also home to a robust robotics program, a certified burn and reconstructive center, and a wide-ranging oncology center. Consistently among the Denver Business Journals&rsquo; list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a(an) Director Patient Safety.Unlock your leadership potential with HCA Healthcare.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Aultman Health Foundation

<div><div><div><div><div><div>PURPOSE OF POSITION
Patient Care Technician will provide support to the patient care team by performing direct patient care under the direction of a registered nurse. PCT will provide assistance, collects specimens, and perform limited tests per provider order according to established policy, procedures and training. 

QUALIFICATIONS
<ul><li>High school graduate.</li>
<li>AHA healthcare provider training is required (BLS).</li>
<li>Adheres to the hospital attendance policy and will make every effort to consistently be punctual when reporting to work and during daily activities.</li>
<li>Basic computer skills are required.</li></ul> 

RESPONSIBILITIES &amp; EXPECTATIONS
Under the direction of a registered nurse, the PCT will support other direct caregivers, perform activities of daily living, and document in the patients&rsquo; medical record.
Activities of daily living include but are not limited to:</div> 
<div><ul><li><div><ul><li>Ambulation
</li><li>Bedpans-toileting</li>
<li>Positioning/turns/skin care</li>
<li>Incontinence</li>
<li>Meal intake %</li>
<li>Empties Foleys</li>
<li>Transfers to chair/log roll</li>
<li>Pass water</li>
<li>Oral care
</li><li>Maintaining safety</li>
<li>Heights and weights</li>
<li>JP/NG drain care</li>
<li>Ostomy care</li>
<li>Feeds</li>
<li>Answer call lights</li>
<li>Baths/showers</li>
<li>I&amp;O&rsquo;s</li>
<li>Vital signs</li>
<li>Catheter care</li>
<li>Preventative foam dressing</li>
</ul></div></li></ul></div><ul><li>Change linen and perform other special housekeeping duties as directed. Distributes clean linen and collect dirty linen.</li>
<li>Transport monitored and non-monitored assigned patients throughout all areas of the hospital as directed. Assists with patient transfers and discharges, including removal of equipment from patient rooms post-discharge.</li>
<li>Assists patient with menu completion. Delivers nourishments to assigned patient; provide water, ice, and between meal dietary needs; clean and maintain patient refrigerator and update refrigerator temperature log, as assigned.</li>
<li>Clean equipment, utility rooms, and stocks rooms.</li>
<li>Collect specimens and obtain blood glucose according to established policy and procedure and provider orders. Arrange for transport of specimens to laboratory as appropriate.</li>
<li>Performs EKGs, removal of Foley catheters, and bladder scans under the guidance of a registered nurse.</li>
<li>Place patient on monitor telemetry leads.</li>
<li>Apply external devices (such as SCD's, Pulse Oximetry, TPump, etc.) per provider order.</li>
<li>Maintain safety initiatives including but not limited to hourly rounding, answering lights, monitoring patients who are at high risk for falls, and provide 1:1 bedside companionship for patients as indicated.</li>
 <li>Ability to maintain composure in high-pressure situations.</li>
<li>Conveys an attitude of understanding, trust, and compassion for individuals.</li>
<li>Commits to providing exceptional customer service to our patients and visitors.
</li><li>Commits to treating coworkers with respect and dignity and will follow our non-negotiable standards to promote a consistent positive experience for patients, colleagues, and visitors.</li>
<li>Documents care provided in the patients&rsquo; medical record.</li>
<li>If applicable to the clinical unit, will demonstrate Monitor Transport Technician competency within the first 4-6 months and then annually after the initial completion. The first 365 days requires demonstration of competency 3 times.</li>
<li>Complete house-wide mandatory education and maintains Basic Life Support Certification and any licensure if applicable.</li></ul> 

SKILLS
<ul><li>Adheres to the hospital attendance policy and will be punctual when reporting to work and during daily activities.</li>
<li>Basis computer skills.</li>
<li>Good communication skills.</li></ul> 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, identity, family status, gender, disability, or veteran status. 
WORKING CONDITIONS:
<ul><li>Working hours vary according to departmental needs.</li>
<li>Works under the direct supervision of a registered nurse.</li>
<li>Lunch periods will be assigned by the Charge registered nurse.</li>
<li>Requires full range of body motion which may include handling and lifting patients, manual and finger dexterity and eye-hand coordination.</li>
<li>Requires standing and walking for extended periods of time.</li>
<li>Requires corrected vision and hearing to normal range.</li>
<li>May require exposure to communicable disease, body fluids, toxic substances, ionizing radiation, and other potentially hazardous conditions common to a clinical environment, such as risk of falls, strains, etc.</li>
<li>Patient Care Technicians will be working weekend and holiday rotation and varied shifts per clinical unit area.</li>
</ul>
</div></div></div></div> 
Location: Aultman Health Foundation &middot; MEMORIAL 5 NORTH 
Schedule: Full Time, Afternoon Shift, 2:00 PM-10:30 PM with an every other weekend and every other holiday rotation</div>

PATIENT CARE TECH- 5 NORTH (ACCOUNTABLE CARE UNIT)

<div>
 
 PURPOSE OF POSITION
 
 
 
 Patient Care Technician will provide support to the patient care team by performing direct patient care under the direction of a registered nurse. PCT will provide assistance, collects specimens, and perform limited tests per provider order according to established policy, procedures and training.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school graduate.
 </li>
 <li>
 AHA healthcare provider training is required (BLS).
 </li>
 <li>
 Adheres to the hospital attendance policy and will make every effort to consistently be punctual when reporting to work and during daily activities.
 </li>
 <li>
 Basic computer skills are required.
 
 
 </li>
 </ul>
 
 Responsibilities &amp; Expectations
 
 
 
 Under the direction of a registered nurse, the PCT will support other direct caregivers, perform activities of daily living, and document in the patients&rsquo; medical record.
 
 
 Activities of daily living include but are not limited to:
 
 
 <li>
 </li>
 <ul>
 <li>
 Ambulation
 </li>
 <li>
 Bedpans-toileting
 </li>
 <li>
 Positioning/turns/skin care
 </li>
 <li>
 Incontinence
 </li>
 <li>
 Meal intake %
 </li>
 <li>
 Empties Foleys
 </li>
 <li>
 Transfers to chair/log roll
 </li>
 <li>
 Pass water
 </li>
 <li>
 Oral care
 </li>
 <li>
 Maintaining safety
 </li>
 <li>
 Heights and weights
 </li>
 <li>
 JP/NG drain care
 </li>
 <li>
 Ostomy care
 </li>
 <li>
 Feeds
 </li>
 <li>
 Answer call lights
 </li>
 <li>
 Baths/showers
 </li>
 <li>
 I&amp;O&rsquo;s
 </li>
 <li>
 Vital signs
 </li>
 <li>
 Catheter care
 </li>
 <li>
 Preventative foam dressing
 </li>
 <li>
 Change linen and perform other special housekeeping duties as directed. Distributes clean linen and collect dirty linen.
 </li>
 <li>
 Transport monitored and non-monitored assigned patients throughout all areas of the hospital as directed. Assists with patient transfers and discharges, including removal of equipment from patient rooms post-discharge.
 </li>
 <li>
 Assists patient with menu completion. Delivers nourishments to assigned patient; provide water, ice, and between meal dietary needs; clean and maintain patient refrigerator and update refrigerator temperature log, as assigned.
 </li>
 <li>
 Clean equipment, utility rooms, and stocks rooms.
 </li>
 <li>
 Collect specimens and obtain blood glucose according to established policy and procedure and provider orders. Arrange for transport of specimens to laboratory as appropriate.
 </li>
 <li>
 Performs EKGs, removal of Foley catheters, and bladder scans under the guidance of a registered nurse.
 </li>
 <li>
 Place patient on monitor telemetry leads.
 </li>
 <li>
 Apply external devices (such as SCD's, Pulse Oximetry, TPump, etc.) per provider order.
 </li>
 <li>
 Maintain safety initiatives including but not limited to hourly rounding, answering lights, monitoring patients who are at high risk for falls, and provide 1:1 bedside companionship for patients as indicated.
 </li>
 <li>
 Ability to maintain composure in high-pressure situations.
 </li>
 <li>
 Conveys an attitude of understanding, trust, and compassion for individuals.
 </li>
 <li>
 Commits to providing exceptional customer service to our patients and visitors.
 </li>
 <li>
 Commits to treating coworkers with respect and dignity and will follow our non-negotiable standards to promote a consistent positive experience for patients, colleagues, and visitors.
 </li>
 <li>
 Documents care provided in the patients&rsquo; medical record.
 </li>
 <li>
 If applicable to the clinical unit, will demonstrate Monitor Transport Technician competency within the first 4-6 months and then annually after the initial completion. The first 365 days requires demonstration of competency 3 times.
 </li>
 <li>
 Complete house-wide mandatory education and maintains Basic Life Support Certification and any licensure if applicable.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Adheres to the hospital attendance policy and will be punctual when reporting to work and during daily activities.
 </li>
 <li>
 Basis computer skills.
 </li>
 <li>
 Good communication skills.
 
 
 </li>
 </ul>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, identity, family status, gender, disability, or veteran status.
 
 
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Working hours vary according to departmental needs.
 </li>
 <li>
 Works under the direct supervision of a registered nurse.
 </li>
 <li>
 Lunch periods will be assigned by the Charge registered nurse.
 </li>
 <li>
 Requires full range of body motion which may include handling and lifting patients, manual and finger dexterity and eye-hand coordination.
 </li>
 <li>
 Requires standing and walking for extended periods of time.
 </li>
 <li>
 Requires corrected vision and hearing to normal range.
 </li>
 <li>
 May require exposure to communicable disease, body fluids, toxic substances, ionizing radiation, and other potentially hazardous conditions common to a clinical environment, such as risk of falls, strains, etc.
 </li>
 <li>
 Patient Care Technicians will be working weekend and holiday rotation and varied shifts per clinical unit area.
 </li>
 </ul>
</div>

Crothall Healthcare

<div>Salary: $70,000 - $75,000
Other Forms of Compensation:
Pay Grade: 14 
Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare&rsquo;s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
Job Summary:
Working as a Director, you will be responsible for the effective leadership of Patient Transportation services which includes the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. You will also be responsible for the overall planning, organizing, directing and controlling of Patient Transportation and hospital activities. 
Key Responsibilities:<ul><li>
Responsible for the accuracy and timeliness of financial data and statistics</li><li>
Develops and recommends department operating budget</li><li>
Coordinates transportation activities and services with other hospital departments</li><li>
Maintains records and statistics for administrative and regulatory purposes</li><li>
Plans, organizes, directs, coordinates, and supervises functions and activities of the department</li><li>
Establishes work standards and work flow</li><li>
Establishes and implements policies and procedures for departmental operations</li><li>
Demonstrates good communication skills with clients</li><li>
Ensures compliance with all regulatory agencies</li><li>
Proactive in the achievement of the facility goals and objectives</li><li>
Demonstrates proficiency with respect to TeamChimes, TeamTransport and all related software</li></ul>
Preferred Qualifications:<ul><li>
Four year college degree or equal related experience required</li><li>
Previous hospital patient transportation experience is preferred</li><li>
Supervision of staff employees required</li><li>
Ability to analyze and interpret financial and other data</li><li>
General business acumen</li><li>
Excellent interpersonal skills.</li><li>
Service/quality attitude</li><li>
Ability to plan, organize, and achieve effective time management</li><li>
Ability to work under pressure and meet established goals and objectives</li><li>
Public speaking skills a must</li></ul></div></div></div> 
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Associates at Crothall are offered many fantastic benefits. 
<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Flexible Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf 
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace. 
Req ID: 1518595
Crothall Healthcare
JANELLE C. ALLEN
[[req_classification]]</div>

Patient Transport Director - Cumberland, MD

Methodist McKinney Hospital

<div>Key Responsibilities

Operational Leadership
<ul>
<li>Provide leadership and operational oversight for the Medical-Surgical unit, Intensive Care Unit, and Case Management department.</li>
<li>Ensure safe, effective, and efficient delivery of inpatient care services.</li>
<li>Develop and implement departmental goals that align with hospital strategic priorities.</li>
<li>Monitor daily patient census, staffing levels, and patient flow to ensure optimal resource utilization.</li>
<li>Collaborate with physician leadership to support efficient care delivery and clinical excellence.</li>
</ul>
Clinical Quality and Patient Safety
<ul>
<li>Ensure compliance with regulatory and accreditation standards including CMS, state regulations, and The Joint Commission.</li>
<li>Monitor quality metrics including infection prevention, patient outcomes, readmission rates, and patient satisfaction.</li>
<li>Lead performance improvement initiatives focused on clinical quality, safety, and patient experience.</li>
<li>Promote evidence-based practice and adherence to clinical standards across inpatient units.</li>
</ul>
Workforce Leadership and Staffing
<ul>
<li>Provide leadership, mentorship, and supervision to nurse managers, supervisors, and case management leaders.</li>
<li>Ensure appropriate staffing models and staffing plans to support patient acuity and census fluctuations.</li>
<li>Support recruitment, retention, and professional development of nursing and case management staff.</li>
<li>Conduct performance evaluations and leadership development planning for direct reports.</li>
<li>Promote a positive work environment that supports staff engagement and teamwork.</li>
</ul>
Care Coordination &amp; Case Management
<ul>
<li>Oversee case management operations including discharge planning, utilization review, and care coordination.</li>
<li>Collaborate with physicians, social services, and post-acute providers to ensure appropriate care transitions.</li>
<li>Monitor length of stay, avoidable days, and readmission trends.</li>
<li>Support case management initiatives that improve patient outcomes and reduce unnecessary utilization.</li>
</ul>
Patient Throughput &amp; Capacity Management
<ul>
<li>Partner with hospital leadership to optimize patient flow and bed utilization.</li>
<li>Support initiatives that reduce length of stay and improve discharge efficiency.</li>
<li>Collaborate with emergency department leadership and procedural areas to improve admission and transfer processes.</li>
<li>Monitor hospital throughput metrics and implement improvement strategies.</li>
</ul>
Financial and Operational Performance
<ul>
<li>Manage departmental budgets, productivity, and operational performance.</li>
<li>Monitor labor utilization, staffing productivity, and operational expenses.</li>
<li>Identify opportunities to improve operational efficiency while maintaining high standards of care.</li>
<li>Participate in strategic planning and growth initiatives related to inpatient services.</li>
</ul>
Clinical Technology &amp; Informatics
<ul>
<li>Support effective utilization of the electronic health record, including Epic, to improve clinical documentation, communication, and patient care coordination.</li>
<li>Ensure staff competency in documentation and use of clinical information systems.</li>
<li>Partner with clinical informatics teams to optimize workflows and reporting.</li>
</ul>
Leadership Responsibilities
<ul>
<li>Direct supervision of:</li>
<li><ul><li>Nursing staff (Med-Surg and ICU)</li>
<li>Case Management leadership</li>
<li>Clinical supervisors, charge nurses or coordinators as assigned</li>
</ul></li><li>Foster interdisciplinary collaboration across departments.</li>
<li>Serve as a key member of the nursing leadership team.</li>
<li>Participate in hospital committees, leadership councils, and quality initiatives.</li>
</ul>
Qualifications

Education
<ul>
<li>Bachelor of Science in Nursing (BSN) required.</li>
<li>Master&rsquo;s degree in Nursing, Healthcare Administration, or related field preferred.</li>
</ul>
Licensure
<ul>
<li>Current Registered Nurse (RN) license in the state of practice.</li>
</ul>
Experience
<ul>
<li>Minimum 5&ndash;7 years of progressive leadership experience in hospital inpatient services.</li>
<li>Experience managing Med-Surg, ICU, or critical care services preferred.</li>
<li>Experience overseeing case management, care coordination, or utilization review strongly preferred.</li>
<li>Demonstrated experience in quality improvement, staff development, and hospital operations.</li>
</ul>
Key Competencies
<ul>
<li>Inpatient clinical operations management</li>
<li>Critical care and acute care leadership</li>
<li>Patient flow and throughput management</li>
<li>Case management and care coordination</li>
<li>Regulatory compliance and accreditation readiness</li>
<li>Workforce development and leadership</li>
<li>Budget and operational management</li>
<li>Quality improvement and patient safety</li>
</ul>
Working Environment
<ul>
<li>Hospital inpatient clinical setting.</li>
<li>Requires collaboration with physicians, nursing staff, ancillary services, and executive leadership.</li>
<li>May require participation in leadership call rotations and hospital operations oversight.</li>
</ul><h4 class="jobSectionHeader">
Experience</h4>
Required<ul><li>
5 year(s): &bull; Minimum 5&ndash;7 years of progressive leadership experience in hospital inpatient services. &bull; Experience managing Med-Surg, ICU, or critical care services preferred. &bull; Experience overseeing case management, care coordination, or utilization review strongly preferred. &bull; Demonstrated experience in quality improvement, staff development, and hospital operations.
</li></ul><h4 class="jobSectionHeader">Education</h4>
Required<ul><li>
Bachelors or better in Nursing</li><li>
Masters or better in Nursing</li></ul><h4 class="jobSectionHeader">
Licenses &amp; Certifications</h4>
Required<ul><li>
Pediatric Adv Life Sup</li><li>
Basic Life Support</li><li>
Advanced Cardiac Life Sup</li><li>
Registered Nurse</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Director of Inpatient Services (Med/Surg, ICU, and Case Management)

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