director of patient care

Bristol Hospice

<div><p>Join our team at Bristol Hospice and take on the pivotal role of Director of Patient Care Services (DPCS). In this position, you will be responsible for the overall direction of hospice clinical services.<br>
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<b>Why Bristol Hospice?
</b><br>
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Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.<br>
</p><p><b>Our Culture</b></p><p>
Our culture is cultivated using the following values:</p><ul><li><b>
Integrity:</b> We are honest and professional.</li><li><b>
Trust:</b> We count on each other.</li><li><b>
Excellence:</b> We strive to always do our best and look for ways to improve and excel.</li><li><b>
Accountability:</b> We accept responsibility for our actions, attitudes, and mistakes.</li><li><b>
Mutual Respect:</b> We treat others the way we want to be treated.</li></ul><p><b>
On an Average Day You Will:</b></p><p><i>
(includes but not limited to)</i></p><ul><li>
Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel</li><li>
Provide guidance and counseling to coordinators, case managers and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel</li><li>
Assist Clinical Supervisors in managing clinical teams and planning</li><li>
Provide direction to case managers and clinical teams related to patient care delivery</li><li>
Provide help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated</li><li>
Assist the Executive Director in the preparation and administration of the organization&rsquo;s budget</li><li>
Interpret operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses</li><li>
Evaluate performance of Clinical Supervisors and/or case managers</li><li>
Assist Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians</li><li>
Hire, evaluate and terminate organization personnel</li><li>
Conduct annual evaluations on clinicians, or more frequently, if indicated</li><li>
Oversee the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities</li><li>
Assure proper maintenance of clinical records in compliance with local, state and federal laws</li><li>
Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services</li><li>
Develop, implement and evaluate the orientation program for new organization personnel</li><li>
Responsible for orientation of new organization personnel, directly or delegated</li><li>
Plan and implement in-service and continuing education programs to meet education and training needs of organization personnel</li><li>
Assist with the evaluation of organization performance via quality assurance and performance improvement program, productivity, quarterly and annual reviews</li><li>
Assure the quality and safe delivery of hospice services provided through the organization</li><li>
Assist in the development of organization goals</li><li>
Develop, recommend and administer organization policies and procedures</li><li>
Assure compliance with all hospices related local, state and federal laws, including licensure and certification or organization personnel and maintain compliance to the CHAP Home Care standards</li><li>
Stay informed about changes in the field of nursing and hospice care; share information with appropriate organization personnel</li><li>
Promote hospice referrals in the health care community</li><li>
In the absence of the Executive Director, the DPCS will become the acting Executive Director and will be vested with authority to act in behalf of the Executive Director</li><li>
Other duties as assigned by the Executive Director</li></ul><p>
</p><p></p><p><b>Requirements:</b></p><ul><li>
Must be a registered nurse in the state, with current licensure to practice professional nursing</li><li>
A bachelor&rsquo;s degree in nursing from an accredited program by the National League for Nursing preferred. Equivalent leadership experience may be substituted for a degree.<ul><li>
California specific: Must have a bachelor&rsquo;s degree in nursing from an accredited program by the National League for Nursing preferred.</li></ul></li><li>
Must have one (1) year of management experience, hospice or related health care organization preferred.</li><li>
Must meet state and federal requirements for the position</li><li>
Must be flexible with working hours
</li></ul><p></p><p><b>Knowledge and Skills needed to be successful in role:
</b></p><ul><li>Demonstrated ability to supervise and direct professional and administrative personnel</li><li>
Ability to market and deal tactfully with customers and the community</li><li>
Possess excellent observation, verbal and written communication skills</li><li>
Possess knowledge of business management, governmental regulations and CHAP standards</li></ul><p>
</p><p><b>We Got the Perks:
</b></p><ul><li>Tuition Reimbursement</li><li>
PTO and Paid Holidays</li><li>
Medical, Dental, Vision, Life Insurance, and more</li><li>
HSA &amp; 401(k) available</li><li>
Mileage Reimbursement for applicable positions</li><li>
Advanced training programs</li><li>
Passionate company culture committed to the highest standard of care in the hospice industry</li></ul><p>
</p><p><i>Join a Team that embraces the reverence of life!</i></p><p>
</p><p><b>EEOC Statement</b></p><p><i>
Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.</i></p></div>

Director of Patient Care Services

Redlands Community Hospital

Reporting to the Vice President, Patient Care Services, this position is responsible for the overall direction of the Emergency & Observation departments . The director has oversight and responsibility for all financial, managerial, strategic, and clinical objectives. The director directs, plans, and develops all aspects of quality patient care to achieve clinical and service excellence. The director ensures staff development, performance, and competence, staffing patterns, performance improvement, capital and operating budgeting, and internal and external marketing and communication for the department. This position is accountable to county, state, and federal agencies in addition to other external regulatory agencies for maintaining compliance with applicable laws, regulations, and standards. <br><br><b> QUALIFICATIONS: </b><br> <br> 1. Current California RN licenses required. <br> <br> 2. Current ACLS, CPR certification required. <br> <br> 3. Current MAB certification required within 6 months of hire. <br> <br> 4. Current NIHSS certificate required within 6 months of hire. <br> <br> 5. Certification in specialty preferred. <br> <br> 6. Three years' clinical experience in acute care; two years' experience in management with increasing supervisory experience. <br> <br> 7. BSN required, MSN preferred. <br> <br> 8. Knowledgeable in regulatory requirements: federal, state, Title XXII, The Joint Commission, and California Department of Public Health<img src="https://www.jobg8.com/Tracking.aspx?snYreeyfh7nuHwHkpLgPWcfz2Y4XS7Rqh" width="0" height="0" />

Nursing Director - Emergency & Observation

Reporting to the Vice President, Patient Care Services, this position is responsible for the overall direction of the Emergency & Observation departments . The director has oversight and responsibility for all financial, managerial, strategic, and clinical objectives. The director directs, plans, and develops all aspects of quality patient care to achieve clinical and service excellence. The director ensures staff development, performance, and competence, staffing patterns, performance improvement, capital and operating budgeting, and internal and external marketing and communication for the department. This position is accountable to county, state, and federal agencies in addition to other external regulatory agencies for maintaining compliance with applicable laws, regulations, and standards. <br><br><b> QUALIFICATIONS: </b><br> <br> 1. Current California RN licenses required. <br> <br> 2. Current ACLS, CPR certification required. <br> <br> 3. Current MAB certification required within 6 months of hire. <br> <br> 4. Current NIHSS certificate required within 6 months of hire. <br> <br> 5. Certification in specialty preferred. <br> <br> 6. Three years' clinical experience in acute care; two years' experience in management with increasing supervisory experience. <br> <br> 7. BSN required, MSN preferred. <br> <br> 8. Knowledgeable in regulatory requirements: federal, state, Title XXII, The Joint Commission, and California Department of Public Health<img src="https://www.jobg8.com/Tracking.aspx?Sjg9ltxO239ea23CUWBtegQ7SoEgBUdwi" width="0" height="0" />

HR Ways

<p><b>About Client: </b></p><p>A state-of-the-art, ISO-certified cardiac hospital providing comprehensive heart care, emergency services, surgery, and rehabilitation with a strong focus on quality, safety, and excellence.</p><p><b>Job Brief / Purpose</b></p><p>To oversee and direct the Quality Assurance &amp; Patient Safety (QPS) department, ensuring compliance, strategic development, continuous improvement, and the implementation of international accreditation standards for quality and safety in patient care.</p><p><b>Key Responsibilities</b></p><ul><li>Oversee QPS operations, staff supervision, and budget.</li><li>Coordinate with IT and Health Information Management for quality and safety goals.</li><li>Collaborate with Competent Authority and physicians to develop and implement hospital-wide quality and patient safety plans.</li><li>Lead strategic plans and policies for continuous quality improvement.</li><li>Mentor department employees and other staff in quality and safety practices.</li><li>Manage quality management activities including JCI, CAP accreditation, ISO certification, risk management, clinical audits, and performance improvement.</li><li>Establish quality measurement and improvement systems.</li><li>Govern reporting of adverse and sentinel events, ensuring corrective action.</li><li>Implement staff training programs (FOCUS PDCA, RCA, FMEA, safety culture).</li><li>Conduct hospital-wide training and awareness sessions on quality and safety.</li><li>Maintain dashboards and performance metrics.</li><li>Develop hospital-wide quality management systems.</li><li>Supervise patient feedback mechanisms.</li><li>Promote a culture of safety, reliability, engagement, and excellence.</li><li>Liaise with external agencies and clients on behalf of the hospital.</li><li>Report regularly to Competent Authority on QA processes.</li><li>Perform other tasks as assigned by Hospital Director/Competent Authority.</li></ul><p><b>Job Specifications</b></p><ul><li><b>Qualification &amp; Experience:</b></li><li>Masters degree in Quality Management, Hospital Management, or Healthcare Management (HEC recognized).</li><li>Minimum 10 years post-qualification experience in quality management and patient safety in a hospital (preferably JCI accredited).</li><li>At least 5 years in a managerial/supervisory role.</li><li>Strong leadership, communication, and interpersonal skills.</li></ul><p><b>Location: Peshawar</b></p><p><b>Company Size: 1000+ Employees</b><br/><b>Work Mode: On site</b><br/><b>Employment Type: 3 Years Contractual</b><br/><b>Working Hours: 8:30am - 4:30pm (5 days a week , Sat &amp; Sunday Off)</b></p><p><b>Benefits: 02 Annual Increments (inflation &amp; performance based) + Parent, Spouse &amp; Children medical coverage</b></p><p><b>About HR ways:</b></p><p>HR Ways - Hiring Tech Talent is the only dedicated Tech and Digital recruitment agency that has world-class HR solutions worldwide. They work with the best software and digital agencies in the region to equip their clients with priceless industry insight and put everything they've got into training and mentoring their candidates. With a focus on fast placements, quality onboarding, and tenacious testing, HR Ways engages over 5000+ people monthly for opportunities that disrupt the market.</p><p>Job Type: Full-time</p><p>Pay: Rs300,000.00 - Rs350,000.00 per month</p><p>Work Location: In person</p>

Director Quality Assurance & Patient Safety

Piedmont Healthcare

<p></p><div><div><div><h1 class="jobSectionHeader"><b>Director - Patient Experience</b></h1>
<p>Description:</p><p><b>
JOB PURPOSE:</b><br>
Responsible for providing a variety of patient care activities under the supervision of a physician, advanced practice provider (APP), or registered nurse in accordance with established guidelines and standards. Demonstrates advanced technical skills and provides peer leadership in the physician practice setting.</p><p>
KEY RESPONSIBILITIES:<br>
1. Serves as a project coach/consultant for projects and consulting opportunities to further the healthcare improvement knowledge gained within PHC.<br>
2. Creates service teams and implements tactics to increase patient, physician and employee satisfaction, in order to increase market share, decrease risk and errors and decrease turnover.<br>
3. Formulates and supports an accountability task force that will implement an organization wide leadership evaluation system to hardwire objective accountability.<br>
4. Develops leaders in key areas to achieve organizational desired results through the Piedmont leadership development institute programs.<br>
5. Augments implementation and revision of best care practices via coaching, mentoring and teaching adults, and leading and facilitating teams.<br>
6. Acts as a resource to PHC teams and various projects and services as a trusted change agent related to various groups and individuals charged with PHC clinical and non-clinical operations.<br>
7. Oversees and tracks travel, consulting and office budgets as appropriate. Tracks budgetary implications of PHC service excellence projects.<br>
8. Coordinates and reviews both the PHC and individual facilitys data and processes to develop and execute plans to resolve quality issues.<br>
9. Facilitates multidisciplinary meetings with clinicians, physicians and/or managers.<br>
10. Implements multiple simultaneous projects by regularly assessing the progress and the effectiveness of component tasks, and by seeking input and/or assistance to overcome barriers.</p>
Qualifications:<p>
MINIMUM EDUCATION REQUIRED:<br>
Bachelors Degree<br>
MINIMUM EXPERIENCE REQUIRED:<br>
Five (5) years of progressively responsible professional work experience in leading and participating in customer service improvement programs, coaching efforts and programs, or a closely related field, in a healthcare setting is required.<br>
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:<br>
None.<br>
ADDITIONAL QUALIFICATIONS:<br>
Certified Executive coaching experience is preferred.</p></div><br>
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</div><div><div><div><h2 class="jobSectionHeader"><b>Position Information</b></h2>
<div><div><b>LOCATION</b></div>
<div>Athens, Georgia</div>
</div><div><div><b>POSTED</b></div>
<div>10/24/2025</div>
</div><div><div><b>TYPE</b></div>
<div>Professional</div>
</div><div><div><b>SCHEDULE</b></div>
<div>Full-time</div>
</div><div><div><b>SHIFT</b></div>
<div>Day Job</div>
</div><div><div><b>JOB ID</b></div>
<div>3005929</div></div></div></div></div></div><p></p>

Director - Patient Experience

St. Mary's General Hospital

<div>Overview:
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St. Mary's General Hospital, located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for maternal-child health and outpatient behavioral health services. It is the only hospital in Passaic and with over 550 physicians and 1,000 employees, and is one of the largest employers in the county. Every member of the St. Mary's General team is committed to providing respectful, personalized, high-quality care. St. Mary's General Hospital is a member of Prime Healthcare, which has been lauded as a &quot;Top 15 Healthcare System&quot; by Truven Health Analytics. For information, visit www.smh-nj.com.</div><br>
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Responsibilities:
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The Performance Improvement Director develops, manages and integrates a comprehensive Performance Improvement (PI) Program to achieve unprecedented results in quality, efficiency, safety, satisfaction and value with transparency. The Managerial oversight responsibility of the Performance Improvement Program is to develop and share best practices for improving performance in quality, safety, perception of care, value and efficiency; to develop/ maintain scorecards for all Service Lines with defining expected outcomes &amp; benchmarks based on Quality, Safety, Satisfaction and Value; to complete Clinical Assessment, Diagnosis and Treatment for the Service Lines. Responsible for coordinating and managing hospital wide performance improvement activities including continued survey readiness. Responsible for oversight of on going publicly reported quality initiatives undertaken by the organization, like Core Measures, patient'satisfaction, etc. Work collaboratively with Administration and Leadership. Ensures execution and communication of Performance Improvement and patient'safety activities occurs from the department level to Board of Trustees. The scope of activities in managing the PI Program, includes creating collaborative customer relationships; planning appropriate group processes; creating &amp; sustaining a participatory environment; guiding the group to appropriate &amp; useful outcomes; building and maintaining professional knowledge; employing evidence-based practice; integrating best research with expertise &amp; patient values for optimal care; working in interdisciplinary teams; application of performance improvement methodologies to minimize waste, decrease errors, increase efficiency and ultimately improve care and appropriate utilization of informatics to communicate, manage knowledge with clinical expertise and patient values for optimal care.Team facilitation and experience with hospital accreditation standards and survey process preferred. Knowledge of local regulatory standards &amp; OSHA regulations a plus</div>
Qualifications:
<div>
Education and Work Experience</div><ul><li>
Bachelors Degree required, preferably in a healthcare related field.</li><li>
Masters Degree preferred.</li><li>
State RN licensure or a License in healthcare field preferred.</li><li>
4 5 years healthcare experience. 1-4 years quality improvement experience.</li><li>
Good computer skills.</li><li>
Experience in reviewing charts for quality care issues. Detail oriented organizational skills. Must be able to handle multiple cases, directions and follow-through.</li><li>
Good communication skills both verbally and written. Experience with Medical Staff communication.</li><li>
Coordination of internal departments and external entities to ensure compliance with company policies, and state/federal regulatory and accreditation standards.</li><li>
Certified professional in healthcare quality preferred.</li></ul><br>
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Pay Transparency:
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St. Mary's General Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $89,440.00 to $114,000.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.</div><br>
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Employment Status: Full Time Shift: Days Equal Employment Opportunity:
<div><div><div><div>
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf</div></div></div></div></div><div></div>

Director, Performance Improvement (RN)

Endeavor Health

<b>Hourly Pay Range:</b><br>$61.80 - $95.79 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.<br><br><b>Position Highlights:</b><br><ul><li>Position: Director, Ambulatory Practice</li><li>Location: Swedish Hospital - Chicago, IL</li><li>Full Time/Part time: Full time, 40 hours/week</li><li>Hours: Monday-Friday, 8:00am - 5:00pm</li><li>Required Travel: Yes (to other Endeavor Health locations)</li></ul><br><br><b>What you will do:</b><br><ul><li>Responsible for medical group operations for the Cardiovascular Institute, specifically Cardiac Surgery, Vascular Surgery, Vascular Medicine and the proceduralists within Cardiology.<br><br>The partnering director has all of Clinical Cardiology for the North Region.</li><li>This Director's office will be in Swedish, but the span of responsibility includes Elmhurst (Vascular Surgery only), NorthShore and NCH. Travel is expected to Glenbrook and NCH monthly.<br><br>The position has roughly 50 physicians and 4 practice managers</li><li>Understand the application of the Endeavor Health mission, vision, and values in relation to the Director role and responsibilities. Assume a leadership role in project management and recommend innovative solutions for identified opportunities. Lead and develop management team and support physician leadership to achieve overall growth targets for the area.</li></ul><br><br><b>What you will need:</b><br><ul><li>Bachelors Degree Required in Business Administration, Health Management, or a related field, required. Master's degree is preferred.</li><li>Experience: Minimum 5 years of medical group operations-related management experience</li></ul><br><br><b>Benefits:</b><br><ul><li>Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.</li><li>Opportunity for annual increases based on performance</li><li>Career Pathways to Promote Professional Growth and Development</li><li>Various Medical, Dental, Pet and Vision options</li><li>Tuition Reimbursement</li><li>Free Parking</li><li>Wellness Program Savings Plan</li><li>Health Savings Account Options</li><li>Retirement Options with Company Match</li><li>Paid Time Off and Holiday Pay</li><li>Community Involvement Opportunities</li></ul><br><br>Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . <br><br>When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.<br><br>Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". <br><br>Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.<br><br>Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.<br><br>EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.<img src="https://www.jobg8.com/Tracking.aspx?Fo4bepkShYNlvlI5XZhnAM8IVFyWbjG1c" width="0" height="0" />

Director - Medical Group Operations

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