director of product development

Salt

<div>
 
 
 🤖 Director of Product - Healthcare Intelligent Solutions
 
 
 
 
 📍 Dubai
 
 
 
 
 
 
 We are seeking a visionary
 
 Director of Product
 
 to lead the development and evolution of AI-powered healthcare solutions within clients extensive provider network. Reporting directly to the Executive Director of AI &amp; Data, you will play a key strategic role in shaping the AI and data product vision that transforms patient care and provider operations across primary, secondary, and preventive care.
 
 
 
 
 
 This is a unique opportunity to innovate at the forefront of healthcare technology, delivering impactful AI solutions that enhance patient experiences, empower healthcare professionals, and unlock business value from their rich data assets.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Define and drive a clear, data-driven product vision and roadmap for AI solutions tailored to clinical and operational needs across care settings.
 </li>
 <li>
 Lead a team of product managers to design, build, and deploy scalable AI-powered products, ensuring high standards of user experience, interoperability, and security.
 </li>
 <li>
 Collaborate closely with technology, data science, and governance teams to embed data quality, compliance, and AI best practices throughout product development.
 </li>
 <li>
 Engage clinical leaders and operational stakeholders to understand their needs, translate insights into product features, and advocate for end-users.
 </li>
 <li>
 Oversee continuous market and internal data analysis to identify innovation opportunities and optimize product impact.
 </li>
 <li>
 Articulate the business value of AI solutions, define value capture models, and demonstrate ROI and other key metrics to senior leadership.
 </li>
 <li>
 Stay at the forefront of AI technologies (machine learning, NLP, computer vision) and healthcare data utilization to ensure remains an innovation leader.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Master&rsquo;s degree or higher in Healthcare Management, Computer Science, AI, or related field.
 </li>
 <li>
 10+ years in product management, with 5+ years focused on AI-driven healthcare technologies across multiple care settings.
 </li>
 <li>
 Proven track record of successfully launching AI-based products, from ideation through market delivery.
 </li>
 <li>
 Strong leadership skills with experience managing cross-functional teams and driving alignment between business and technical domains.
 </li>
 <li>
 Excellent communication skills, able to present complex data-driven insights to diverse audiences.
 </li>
 </ul>
 
 
 
 
 
 Preferred:
 
 
 <ul>
 <li>
 Hands-on experience with AI model development and deployment in healthcare environments.
 </li>
 <li>
 Familiarity with clinical workflows and provider needs across primary, secondary, and preventive care.
 </li>
 <li>
 Healthcare strategy expertise including defining value propositions, use cases, and translating business needs into product features.
 </li>
 </ul>
 
 
 
 
 Please apply to be contacted with further information.
 
</div>

Director of Product Management

Saxx Underwear

<div><div><div><h1 class="jobSectionHeader">Creative Director - Product</h1><ul>
<li>Date Posted: August 26, 2025</li>
<li>Location: Portland, USA</li>
<li>Contact: careers@saxxunderwear.com
</li><li>Term: Full-Time</li>
</ul><div>
</div><div>SAXX Underwear Co. is looking for a Creative Director - Product to join the team based at our Portland office location.
</div></div></div><div><div><div>THE CREATIVE DIRECTOR - PRODUCT WILL&hellip;.
Act as creative design and product visionary for SAXX. Lead all product design efforts both internally and through freelance partners. Elevate the product and vision to meet consumer preferences and support the company&rsquo;s strategic goals. Propel SAXX as an innovation leader in the marketplace &ndash; the expert in Life Changing Comfort. Own and bring SAXX&rsquo;s brand vision to life through product.
RESPONSIBILITIES INCLUDE:
Lead SAXX product design from vision, to strategy to execution. Work with the CPO, Merchants, Development and Materials teams to create a directional and relevant product line from concept to reality. Maximize creative design, technical, and leadership skills to create innovative and inspirational designs for SAXX.<ul><li>
Develop, refine and communicate the SAXX design point of view in support of the brand&rsquo;s vision and strategy.</li><li>
Contribute to the development of seasonal product strategies that support SAXX growth and achieve customer satisfaction.</li><li>
Anticipate and identify trends that translate into meaningful product concepts.</li><li>
Pursue and stay current with overall brand and business direction, product performance, industry and marketplace trends. Incorporate into design direction for SAXX.</li></ul>
Lead product innovation through customer insights and develop RD&amp;D approach for SAXX brand.<ul><li>
Lead the investigation of consumer and marketplace insights. Mine for consumer insights to inspire new product concepts that deliver consumer brand love.
</li><li>Vision and translate findings into meaningful and directional product, fabric, print/graphic design, and collection concepts.</li><li>
Develop and lead strategies for RD&amp;D and innovation in fabric, trims, design direction and technologies.</li><li>
Implement and continually develop and improve product creation processes &ndash; i.e. Fit protocol and process, materials innovation and development, etc.</li><li>
Lead and execute wear-test and product concept development programs to elevate SAXX as leader in marketplace.</li></ul>
Develop the team and organization to grow SAXX as defined in strategic plan.
<ul><li>Lead and develop team to their full potential.</li><li>
Influence the creative team to address product design, print/graphic, and technical design needs.</li><li>
Define short-term and long-term organization plan.</li><li>
Ensure appropriate goals, feedback and coaching are in place to elevate performance of team.
</li><li>Manage Design budget and control costs within the department&rsquo;s budget; allocate resources effectively.</li></ul>
High profile communication across the company and externally, effectively share vision to all levels of management.
<ul><li>Actively share product and design vision and knowledge.
</li><li>Anticipate &ldquo;what&rsquo;s next&rdquo; and act as design lead to pursue and develop concepts.</li><li>
Actively engage and lead with Marketing and Brand Creative team counterparts.</li></ul>
REQUIRED QUALIFICATIONS:<ul><li>
Bachelor degree in design required: product, industrial or graphic design.</li><li>
You have 10+ years&rsquo; experience in apparel product design and 5+ years&rsquo; experience leading design teams.
</li><li>You have an expert understanding of the apparel industry, from material creation, product development, merchandising and fit, as well as all aspects of product, print and graphic design</li><li>
You love leading creative work and also can deliver the hands-on design aspect of leading a small team.
</li><li>SAXX&rsquo;s product positioning is providing innovative solutions to solve men&rsquo;s comfort and performance problems with a unique look and feel. You have the right balance of the passion for delivering premium products and directing the line to be trend-right and market relevant.
</li><li>You are a strategic thinker that creates new product and merchandising concepts.</li><li>
You understand assortment and merchandising concepts and are a key contributor to the seasonal strategies.
</li><li>You are passionate about SAXX&rsquo;s consumer and use insights from him to drive new innovations. You have a proven track record in leading the product creation process of innovation projects and partnering with Materials Development in material creation.
</li><li>You are a right brain/left brain thinker who is curious about the market/consumer/competitors/business trends that influence our product assortment.</li><li>
You coach, up-skill, mentor, and develop your team members to fulfil their goals and potential, seeking opportunities for their growth within the professional setting. You have a high emotional intelligence style with a coaching approach&mdash; you can challenge constructively, lead through influence, and set high expectations that you support your team in achieving.</li><li>
You are comfortable in a high velocity work environment with disparate projects and calendars and are comfortable multi -tasking between projects.
</li><li>You are a team player who effectively works in a dynamic environment, with high inter-dependencies between teams, cross-cultural colleagues, and diverse and innovative thinking</li></ul>
Don&rsquo;t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At SAXX we are dedicated to building a diverse, inclusive and authentic workplace community, so if you&rsquo;re excited about this role, but your past doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles.
WHY WE THINK YOU&rsquo;LL LOVE WORKING WITH US<ul><li>
We offer equitable salaries, a comprehensive benefits package including health, dental, and vision coverage to support your wellbeing.</li><li>
Get additional health care support through a virtual health care platform and an Employee and Family Assistance Program.</li><li>
Participate in a profit-sharing retirement savings program.</li><li>
3 weeks paid vacation.</li><li>
Hybrid working environment.</li><li>
4 paid days off are dedicated for you to volunteer in your community and to support causes that matter to you most.</li><li>
Have your birthday off to celebrate in style.</li><li>
Free products? Yes, please! Every SAXX employee receives an annual $600 credit to treat themselves and the people in their life to our premium products.</li><li>
Hang out with the cute and cuddly dogs in our office (Woof!)</li><li>
Stay fueled with healthy snacks, coffee, and tea.</li><li>
Be part of a team of incredibly talented, passionate, and empowered people focused on building and innovating.</li><li>
Make an impact with your work&mdash;each person has an equal opportunity to contribute to our goals.</li></ul> 
TO APPLY&hellip;
Please forward your resume and quote Creative Director - Product in the subject line. No phone calls please. We appreciate your interest in the role, however; only successful applicants will be contacted for an interview. Thank you for your interest in a career with SAXX.
Please keep tabs on your junk/spam folders. Our emails may end up there and we want to make sure we have the opportunity to connect with you!</div></div></div></div><div></div>

Creative Director - Product

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Director, Product Development - Resiliency Management
 
 
 Director, Product Development &ndash; Resiliency Management
 
 
 Issuers face a myriad of authorization risks that come in many forms. Crisis events, such as cyberattacks or natural disasters, complex payment rails and systems, and evolving regulatory demands, like DORA all create disruption to the payment experience. The Mastercard Payment Resiliency team manages a suite of solutions to mitigate these risks. It is critical to ensure a frictionless cardholder experience and uphold the integrity of the Mastercard brand by providing on-behalf authorization decisioning, at any time, for any reason.
 
 
 As Director, Product Development - Resiliency Management, you will help deliver on our strategy of offering industry leading authorization solutions, promoting Stand-In and On-Demand Decisioning as critical Payment Resiliency solutions. You will collaborate with cross-functional teams to aid in the creation and enhancement of resiliency products, drive utilization through customer education, and ultimately support the improvement of customer performance and profitability.
 
 
 We&rsquo;re seeking a collaborative and results-oriented product professional who thrives in a dynamic, fast-paced environment. You are passionate about the cardholder experience, driving issuer change, and delivering impactful solutions. As a natural leader and team player, you excel in building relationships and driving strategic outcomes with energy, creativity, and accountability.
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Function as the Payment Resiliency Solutions SME in EEMEA
 </li>
 <li>
 Work closely with regional sales and account management teams to support the growth of Stand-In and On-Demand Decisioning
 </li>
 <li>
 Partner with Advisors Consulting Services to drive Stand-In performance improvement and to define On-Demand Decisioning use case opportunities as part of ACS auth engagements
 </li>
 <li>
 Collaborate closely with local Customer Success and Service Business Leads by providing SME guidance and recommendations in support of their optimization efforts
 </li>
 <li>
 Craft and present clear and compelling business cases to stakeholders to secure buy-in for product utilization
 </li>
 <li>
 Work with engineering to enhance Resiliency offerings because of direct customer feedback
 </li>
 <li>
 Identify issues, risks, and dependencies to track product development
 </li>
 <li>
 Conduct market research to identify industry trends and competitive analysis
 
 
 
 </li>
 </ul>
 
 All About You
 
 
 
 <ul>
 <li>
 Ability to work in a fast-paced, cross-functional environment. Works to establish priorities and clear milestones and works with urgency to drive the delivery of tangible outcomes.
 </li>
 <li>
 A problem-solver mindset with a focus on delivering value to the business and end-users. Experience working directly with partners and customers.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills. Demonstrated success in both building relationships and working independently.
 </li>
 <li>
 Strong attention to detail and ability to structure tasks efficient while managing multiple projects simultaneously. A natural self-starter &ndash; analyzing complex issues, identifying opportunities, and developing actionable plans.
 </li>
 <li>
 Familiarity with authorization decisioning and related concepts
 
 
 
 </li>
 </ul>
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Director, Product Development - Resiliency Management

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Development - Resiliency Management
Director, Product Development &ndash; Resiliency Management 
Issuers face a myriad of authorization risks that come in many forms. Crisis events, such as cyberattacks or natural disasters, complex payment rails and systems, and evolving regulatory demands, like DORA all create disruption to the payment experience. The Mastercard Payment Resiliency team manages a suite of solutions to mitigate these risks. It is critical to ensure a frictionless cardholder experience and uphold the integrity of the Mastercard brand by providing on-behalf authorization decisioning, at any time, for any reason.
 
As Director, Product Development - Resiliency Management, you will help deliver on our strategy of offering industry leading authorization solutions, promoting Stand-In and On-Demand Decisioning as critical Payment Resiliency solutions. You will collaborate with cross-functional teams to aid in the creation and enhancement of resiliency products, drive utilization through customer education, and ultimately support the improvement of customer performance and profitability. 
We&rsquo;re seeking a collaborative and results-oriented product professional who thrives in a dynamic, fast-paced environment. You are passionate about the cardholder experience, driving issuer change, and delivering impactful solutions. As a natural leader and team player, you excel in building relationships and driving strategic outcomes with energy, creativity, and accountability. 
Primary Responsibilities: 
<ul><li>Function as the Payment Resiliency Solutions SME in EEMEA</li><li>Work closely with regional sales and account management teams to support the growth of Stand-In and On-Demand Decisioning</li><li>Partner with Advisors Consulting Services to drive Stand-In performance improvement and to define On-Demand Decisioning use case opportunities as part of ACS auth engagements</li><li>Collaborate closely with local Customer Success and Service Business Leads by providing SME guidance and recommendations in support of their optimization efforts</li><li>Craft and present clear and compelling business cases to stakeholders to secure buy-in for product utilization</li><li>Work with engineering to enhance Resiliency offerings because of direct customer feedback</li><li>Identify issues, risks, and dependencies to track product development</li><li>Conduct market research to identify industry trends and competitive analysis</li></ul> 
All About You: 
<ul><li>Ability to work in a fast-paced, cross-functional environment. Works to establish priorities and clear milestones and works with urgency to drive the delivery of tangible outcomes.</li><li>A problem-solver mindset with a focus on delivering value to the business and end-users. Experience working directly with partners and customers.</li><li>Excellent leadership, communication, and stakeholder management skills. Demonstrated success in both building relationships and working independently.</li><li>Strong attention to detail and ability to structure tasks efficient while managing multiple projects simultaneously. A natural self-starter &ndash; analyzing complex issues, identifying opportunities, and developing actionable plans.</li><li>Familiarity with authorization decisioning and related concepts</li></ul>
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

NiCE

<div>
 At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.
 
 
 
 So, what&rsquo;s the role all about?
 
 
 
 NiCE CXone is currently seeking a senior-level individual with high energy and drive to join our team as a
 
 Director
 
 ,
 
 Product Manager
 
 for the
 
 CXone Mpower Platform
 
 team. The focus is on building out the core Platform Services that underpin the CXone Mpower platform and discover innovative Generative AI / Large Language Model driven solutions that support and streamline day to day tasks for our customers.
 
 
 The Director of Product Management works closely with CXone Mpower Platform leadership to direct, establish, maintain, and plan the overall direction and goals for assigned product solutions. The successful candidate drives product roadmap and backlog activities while owning and enforcing profit and loss responsibilities for a multi-million dollar solution. Coordinate and negotiate product issues with the engineering, operations, marketing, training, and sales groups. Interacts with sales, development, training, product marketing, and operations to define requirements, and directs interaction with engineering and solutions management on product development activities.
 
 
 
 How will you make an impact?
 
 
 
 <ul>
 <li>
 Identifying, pursuing, and maintaining key relationships with key stakeholders across the business.
 </li>
 <li>
 Driving the business. Maximizing revenue and margin growth by identifying new business opportunities and opportunities for resource optimization.
 </li>
 <li>
 Definition &amp; coordination of "whole" solution. This includes the definition of the products and features.
 </li>
 <li>
 Developing product roadmaps, and managing solution backlog of stories and requirements.
 </li>
 <li>
 Prioritizing competing requirements to support the business and working with multiple departments to help them integrate with the CXone Mpower Platform
 </li>
 <li>
 Obtaining relevant customer and market data to guide and validate company direction on product development.
 </li>
 <li>
 Directing the efforts of product managers to document, and communicate product development and product improvement projects with accompanying concepts, use cases, requirements, and project plans.
 </li>
 <li>
 Proactively work with sales to assist with sales opportunities.
 </li>
 <li>
 Day to day management, coordination, and delivery of projects related to assigned product lines.
 </li>
 <li>
 Regularly report Performance Metrics relevant to assigned products.
 </li>
 <li>
 Traveling to customer sites to understand needs and fulfill expectations.
 </li>
 <li>
 Attending trade shows; participate in panel discussions &amp; presentations to represent NiCE CXone as industry experts and thought leaders in our space.
 </li>
 <li>
 Providing leadership to individuals on team(s) through coaching, feedback, development goals, and performance management.
 </li>
 <li>
 Responsible for recruiting, hiring and firing for the department.
 </li>
 <li>
 Follow the company Code of Ethics and policies and procedures at all times.
 </li>
 <li>
 Communicate in an effective and professional way with customers in and outside of NiCE CXone
 
 
 </li>
 </ul>
 
 Have you got what it takes?
 
 
 
 Bachelor&rsquo;s Degree in Computer Science, Business Information Systems, Marketing, or similar field or equivalent work experience required. Master&rsquo;s Degree preferred.
 
 
 <ul>
 <li>
 12+ years of product management experience with formal product management techniques, tools, and principles involved in planning and delivering new software products and services.
 </li>
 <li>
 Requires in-depth knowledge in and experience with agile &amp; SCRUM development methodologies.
 </li>
 <li>
 Experience with P&amp;L accountability
 </li>
 <li>
 Requires excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar.
 </li>
 <li>
 Requires ability to read and understanding technical information well enough to convey in original written communications to multiple audiences.
 </li>
 <li>
 Requires ability to personally interact with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate.
 </li>
 <li>
 Requires excellent skills with specialized computer software for drafting and producing documents and diagrams
 </li>
 <li>
 Experience with SaaS Platforms is a must. Contact Center Platform experience is nice to have.
 </li>
 <li>
 Technical experience in Cloud (AWS), Micro Services is a must. Experience in Platform Monetization is nice to have.
 </li>
 <li>
 Experience managing one&rsquo;s own time and balancing many different projects simultaneously.
 </li>
 <li>
 Experience with software development, networking, hosted applications, telecommunications, or other similar technical products
 </li>
 <li>
 People leadership experience.
 
 
 </li>
 </ul>
 
 What&rsquo;s in it for you?
 
 
 
 Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
 
 
 
 Enjoy NiCE-FLEX!
 
 
 
 At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
 
 
 
 Requisition ID:
 
 8508
 
 
 
 Reporting into:
 
 Senior Director, Product Management
 
 
 
 Role Type:
 
 People Manager and Contributor
 
 
 
 About NiCE
 
 
 
 
 NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
 
 
 
 
 Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
 
 
 
 
 NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
 
</div>

Director, Product Management

Okta

<div>Get to know Okta 
 
Okta is The World&rsquo;s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. 
 
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we&rsquo;re looking for lifelong learners and people who can make us better with their unique experiences. 
 
Join our team! We&rsquo;re building a world where Identity belongs to you.
Director of Product Design 
 
Okta is seeking an experienced and visionary Director of Product Design. At Okta, we're building a world where anyone can safely use any technology. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our customers' workforce and users but to ask, &quot;what more can we make possible?&quot;

As a Director of Product Design for Okta, you'll be accountable for the entire design practice at the Okta India Innovation Center. You will be a trusted partner to engineering and product, taking an active role in shaping product strategy. You will drive UX strategy, addressing highly complex design decisions with long-term strategic impact on Okta. You will lead, grow, and support members of our exceptional product design team, ensuring our product user experience is valuable, easy to use, and of the highest level of craft and execution.

The Finer Print

You will lead user experience strategy and execution across our Okta India Innovation Center. As a Director of Product Design, your focus will be on leading the development of a secure, trusted, and unified platform with deep integrations, while identifying new design opportunities that span multiple product areas.

In This Role, You Will
<ul><li>
Lead, grow, and motivate a high-performing onsite product design team (individual contributors and managers).</li>
<li>Create a climate where your team thrives, fostering collaboration and learning.</li>
<li>Drive the overall UX vision and key objectives for all key products built inside the Okta India Innovation Center, informed by a deep understanding of strategy for that product area.</li>
<li>Influence Product Area and Function VMTs (Vision, Mission, and Targets) in collaboration with relevant leadership.</li>
<li>Set a clear, common, motivating purpose or vision with supporting goals for your product area, regularly referencing product and business goals and speaking confidently about how your work relates to the product area vision and company objectives.</li>
<li>Proactively identify opportunities and needs to raise the level of product design team maturity, working with global design leaders to drive strategic initiatives across the function.</li>
<li>Own Product Design recruiting for the Okta India Innovation Center, continuously reviewing and evolving the process.</li>
<li>Improve existing and establish new Product Design processes, contributing to Okta Design quality standards and ensuring standards are met throughout your team.</li>
<li>Identify and aid in the creation of necessary initiatives, looking ahead and anticipating future challenges, finding and influencing the right people to lead and participate in those initiatives.</li>
<li>Escalate project timeline and coordination issues and act as the primary negotiator for your region.</li>
<li>Evangelize and socialize the prioritization of Product Design excellence in Okta's customer and user experience, promoting a culture of innovation that brings together a growing portfolio of Okta products and features.</li>
<li>Evangelize design thinking across the region, identifying and organizing opportunities for yourself and the Product Design team to spread design thinking and enthusiasm throughout Okta.</li>
<li>Serve as a Design point of contact for all site related matters at the Okta India Innovation Center.</li>
</ul>
Who We Are Looking For
<ul><li>
You possess a clear vision of the future of user experience and have the tenacity to lead and pursue forward-thinking design.</li>
<li>You are experienced in understanding user and customer needs and can translate those into experiences that provide meaningful value for customers and the business.</li>
<li>You are a thought leader with proven ability to define high-level strategy (the why) and align design deliverables (the how) based on research.</li>
<li>You are passionate about upholding design UX principles to help teams deliver cohesive user experiences.</li>
<li>You have the heart of a teacher and can help coach and train people. You build and share empathy with people in order to deeply understand them and their needs.</li>
<li>You see design as a partner in shaping strategic and operational product and UX outcomes; comfortable directing all stages of design for multiple teams within a given product area.</li>
<li>You are passionate about supporting teams with a wide variety of experience, backgrounds, and interests.</li>
<li>You have a clear philosophy about how to successfully manage remote design teams.</li>
<li>You have experience driving organizational change with cross-functional stakeholders.</li>
<li>You have a collaborative team spirit with great communication skills.</li>
<li>You share our values and work in accordance with those values.</li>
<li>You demonstrate an awareness of your own style, leadership approach, behavior patterns, strengths, and weaknesses.</li>
<li>You demonstrate a learning and team mindset, regularly asking for feedback from your team and peers.</li>
<li>You model the way we want to work, the ways in which we collaborate, and strengthen our relationship with other disciplines and departments.</li>
</ul>
Qualifications
<ul><li>
Relevant work experience as a UX design leader, preferably for companies that serve North American customers.</li>
<li>Overall 15+ Years and 8+ years of management experience, including managing managers.</li>
<li>Proficient in Figma, Sketch, Adobe Creative Suite, and/or similar design tools.</li>
<li>Possesses at least a basic understanding of HTML/CSS/JavaScript.</li>
<li>Your portfolio will show that you've worked on highly complex and/or technical projects across all aspects of the design process (conceptual design, interaction design, information architecture, and visual design). As well, your portfolio will showcase your values and philosophies with regards to design management, leadership, and UX strategy at a Director level.</li>
<li>Proven experience in both 0-1 product development and with improving and developing an existing product.</li>
<li>Demonstrated effectiveness in working across organizational boundaries to influence and deliver results.</li>
</ul>
#LI-Hybrid
What you can look forward to as a Full-Time Okta employee!
<ul><li>
Amazing Benefits</li>
<li>Making Social Impact</li>
<li>Developing Talent and Fostering Connection + Community at Okta</li>
</ul>
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. 
 
Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
 
 
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.</div>
 <div></div><div><div><div><div><div><div>Okta
<div>The foundation for secure connections between people and technology</div>
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Director, Product Design

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 At Freshservice, we&rsquo;re on a mission to uncomplicate enterprise software. We believe powerful tools don&rsquo;t have to come with a steep learning curve and that great design is the bridge between complexity and clarity.
 
 
 
 
 Freshservice is a modern, intuitive AI-powered ITSM platform from Freshworks, trusted by thousands of organizations globally. Recognized for ease of setup and simplicity at scale, we are doubling down on design as a strategic differentiator, especially as we deepen our footprint with large, sophisticated enterprises.
 
 
 
 
 If you&rsquo;re someone who craves the challenge of transforming complexity into elegant, user-centered solutions, and you believe enterprise users deserve the same quality of experience as consumers, this is the role for you.
 
 
 
 
 We are seeking a visionary and experienced Director of Product Design to lead the strategy and execution for our Managed Service Provider (MSP) and Employee Service Management (ESM) product suites. In this senior leadership role, you will be responsible for building and mentoring a world-class design team, defining the long-term design vision, and ensuring our products deliver exceptional value and an unparalleled user experience.
 
 
 
 
 You will be the primary design leader for two critical domains: the complex, efficiency-driven world of MSPs who manage IT for multiple clients, and the user-centric, service-oriented world of ESM for internal employees. The ideal candidate is a master of simplifying complexity and a passionate advocate for user-centered design, with deep experience in the B2B SaaS landscape.
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 
 1. Vision &amp; Strategy:
 
 
 
 <ul>
 <li>
 
 Define, articulate, and drive the holistic design vision and strategy for the MSP and ESM product portfolios, ensuring alignment with overall product and business objectives.
 
 
 
 </li>
 <li>
 
 Champion a culture of design excellence, innovation, and deep user empathy across the organization.
 
 
 
 </li>
 <li>
 
 Partner with VPs of Product and Engineering to shape the product roadmap, identify new opportunities, and ensure a cohesive user experience across all touchpoints.
 
 
 
 </li>
 <li>
 
 Present and defend design strategies and decisions to executive leadership, using data and user research to build compelling narratives.
 
 
 
 </li>
 </ul>
 
 2. Team Leadership &amp; Mentorship:
 
 
 
 <ul>
 <li>
 
 Lead, mentor, and grow a high-performing team of 10+ product designers, UX researchers, and design managers.
 
 
 
 </li>
 <li>
 
 Foster a collaborative and inclusive environment that encourages creative thinking, professional growth, and autonomy.
 
 
 
 </li>
 <li>
 
 Establish and manage design team operational rhythms, including critiques, reviews, and planning, to ensure high-quality output and predictable delivery.
 
 
 
 </li>
 </ul>
 
 3. Design Execution &amp; Process:
 
 
 
 <ul>
 <li>
 
 Oversee the end-to-end design process, from discovery and user research to high-fidelity prototyping, testing, and implementation.
 
 
 
 </li>
 <li>
 
 Drive the creation of intuitive, efficient, and elegant user experiences tailored to the specific needs of MSP &amp; ESM users.
 
 
 
 </li>
 <li>
 
 Champion and govern the evolution of our design system, ensuring consistency, scalability, and quality across the MSP and ESM product suites.
 
 
 
 </li>
 <li>
 
 Integrate quantitative data and qualitative user insights into the design process to make informed, evidence-based decisions.
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 
 Experience
 
 : 12-15 years of experience in product design, with at least 2 years in a senior leadership role (e.g., Senior Design Manager, Head of Design, Director) managing and mentoring design teams.
 
 
 
 </li>
 <li>
 
 
 Domain Expertise
 
 : Proven experience designing complex, large-scale B2B SaaS applications. Direct experience in ITSM, MSP, or ESM platforms is highly preferred.
 
 
 
 </li>
 <li>
 
 
 Portfolio
 
 : A strong portfolio of work demonstrating your leadership and direct contribution to designing successful enterprise-grade products that solve complex user problems.
 
 
 
 </li>
 <li>
 
 
 Leadership
 
 : Demonstrated success in building and scaling design teams, attracting top talent, and fostering a positive team culture.
 
 
 
 </li>
 <li>
 
 
 Strategic Thinking
 
 : Ability to operate at both a high strategic level and a detailed tactical level.
 
 
 
 </li>
 <li>
 
 
 Education
 
 : Bachelor&rsquo;s or Master&rsquo;s degree in Design, HCI, Computer Science, or a related field.
 
 
 
 </li>
 </ul>
 
 
 Skill Inventory
 
 
 
 
 
 
 Design Leadership &amp; Strategy
 
 
 
 
 <ul>
 <li>
 Strategic Vision - Ability to define a multi-year design strategy and inspire teams to execute it.
 </li>
 <li>
 Team Development - Expertise in hiring, mentoring, and scaling a high-performing design organization.
 </li>
 <li>
 Design Evangelism - Championing the value of design across the company and influencing key stakeholders.
 </li>
 <li>
 Stakeholder Management - Building strong relationships and alignment with executive, product, and engineering leaders.
 </li>
 </ul>
 
 
 Core Design Skills
 
 
 
 
 <ul>
 <li>
 UX Strategy &amp; Research - Mastery of user research methodologies and the ability to translate insights into strategy.
 </li>
 <li>
 Interaction &amp; UI Design - A strong eye for visual design and a deep understanding of interaction principles for complex applications.
 </li>
 <li>
 Design Systems - Experience building, maintaining, and driving adoption of a comprehensive design system.
 </li>
 <li>
 Data-Informed Design - Proficiency in using analytics, A/B testing, and user feedback to guide design decisions.
 </li>
 </ul>
 
 
 Domain Knowledge
 
 
 
 
 <ul>
 <li>
 B2B SaaS - Deep understanding of SaaS business models, metrics, and product development cycles.
 </li>
 <li>
 MSP/ESM/ITSM - Knowledge of MSP workflows (multi-tenancy, automation, RMM, PSA) and ESM/ITSM principles (service catalogs, self-service portals, ticketing).
 </li>
 </ul>
 
 
 Soft Skills
 
 
 
 
 <ul>
 <li>
 Communication &amp; Storytelling - Exceptional ability to articulate complex design concepts clearly and persuasively to any audience.
 </li>
 <li>
 Influence &amp; Negotiation - Ability to drive consensus and advocate for user needs in a cross-functional environment.
 </li>
 <li>
 Problem-Solving - A systematic approach to deconstructing complex problems and leading a team to find elegant solutions.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
 
 
 
</div>

Director - Product Design (MSP/ESM)

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