director of professional services

Astroma Madhu Priya

Strategic Appointment: Astrology Services Director &ndash; Astroma Madhu PriyaThe Medina Command: Astroma Madhu Priya is inviting a seasoned Astrology Services Director to take the helm of our flagship operations within the Medina Commercial District. Based on King Fahd Road, this executive appointment is for a leader who can harmonize traditional Vedic and celestial wisdom with the modern, high-growth business environment of the Al-Madinah region. We are looking for a visionary who understands that at this level, astrology is a sophisticated advisory service for a discerning, high-net-worth clientele.The Professional DNA: To be considered for this role, you must possess a minimum of 15 years in professional astrological practice and business management, including at least 5 years at a directorial or partnership level. Your background should reflect a deep mastery of planetary cycles, horary astrology, and the ability to provide strategic &quot;Muhorat&quot; timing for major corporate and personal milestones. A Master&rsquo;s degree in Psychology, Philosophy, or a related field is highly preferred, as is a proven track record of managing elite, multi-disciplinary teams of consultants. We value a director who can maintain the highest standards of confidentiality and ethical conduct while operating in one of the most culturally significant cities in the world.The Operational Landscape: Your mandate includes the full oversight of our King Fahd Road facility, ensuring that every client interaction meets the &quot;Astroma&quot; gold standard. You will manage a monthly executive allocation of SAR 26,000, focusing on the expansion of our digital consultation platforms and the recruitment of top-tier local and international talent. This role is about scaling a specialized service while maintaining a deeply personalized, intuitive touch that resonates with our Medina-based clients.Eligibility &amp; Status: This position is open to established practitioners with a transferable Iqama or Saudi Nationals. Presence in our Medina Commercial District headquarters is required to ensure the seamless delivery of our premium advisory services.نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼٢٦٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Astrology Services Director

Smartsheet

<div><div>For over 20 years, Smartsheet has helped people and teams achieve&ndash;well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space&ndash; space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday.</div>
Smartsheet is looking for a high-impact Professional Services Business Development Director to join our Professional Services Sales team. This role owns the end-to-end sales cycle for Smartsheet's Services Portfolio and drives customer value by positioning Smartsheet as a strategic partner. We are seeking candidates who operate by: leading complex, multi-solution pursuits, influencing executive stakeholders, and applying value based selling to measurable business outcomes. 
 
You will report to the Director, Customer Outcomes and this is a remote eligible role.

You Will:
<ul>
<li>Own the services sales cycle: Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support</li>
<li>Elevate conversations: Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi solution expansion, and long term value creation</li>
<li>Drive value-led selling: Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won</li>
<li>Engage executives: Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last mile friction</li>
<li>Generate and progress pipeline: Maintain ~3&times; coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans</li>
<li>Forecast with discipline: Use Salesforce and Clari for precise pipeline hygiene, risk surfacing, and call accuracy; proactively course correct to protect the quarter while shaping the next</li>
<li>Contribute thought leadership: Mentor peers, share market/competitive insights, and inform GTM refinements (offers, packaging, playbooks)</li>
</ul>
You Have:
<ul>
<li>7 years carrying a services or solutions quota for enterprise customers, with a consistent record of closing Professional Services opportunities &gt;$250k (seven-figure TCV experience a plus)</li>
<li>Proven success leading complex, multi-stakeholder, multi-solution deals and collaborating across account teams</li>
<li>Strong command of value-based selling (e.g., Smartsheet Value Selling, MEDDIC, Challenger) and speaking to defensible business cases/ROI tied to outcomes and CLV</li>
<li>Track record in territory management and account planning across Large Enterprise</li>
<li>Ability to travel up to 40&ndash;50%</li>
<li>BA/BS required; advanced degree preferred</li>
<li>Smartsheet experience is a plus</li></ul><div> 

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths&mdash;because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. 


#LI-Remote</div></div>

Professional Services Business Development Director

Glenview School District 34

<div></div><div><ul><div><div>JobID: 2184</div></div> 
<div><div>
Position Type: 
 Administration/Director of Business Services 
</div><div>
Date Posted: 
 4/10/2026 
</div><div>
Location: 
 Administration Building 
</div><div>
Date Available: 
 July 1, 2026</div><div> 
PURPOSE: 
To assist the Assistant Superintendent of Business Services/CSBO in managing the school district's daily functions regarding its financial and operational resources, including all business offices services which includes buildings and grounds, transportation, and food service.</div><div></div><div> 
QUALIFICATIONS:</div><ul><li>
Illinois Professional Educator License (PEL) with a CSBO endorsement.</li><li>
Competence in use of computers, financial software, and various related financial programs, software, Google and Microsoft programs.</li><li>
Demonstrated understanding of school finance, state funding and legal requirements.</li><li>
Ability to initiate and coordinate diversified activities in a detail oriented manner</li><li>
Maintain accuracy in financial reporting and operational communication clearly while following the law, board policy and district procedures.</li><li>
Ability to successfully work as a member of a team.</li><li>
Ability to write clear and concise reports, meet deadlines, and solve problems both independently and collaboratively.</li><li>
Ability to follow directions, work independently and efficiently with minimum supervision and accept guidance when needed.</li><li>
Ability to identify sensitive information, maintain a high level of confidentiality and exercise good judgment and initiative when dealing with students, staff and the community</li></ul><div></div><div> 
PERFORMANCE RESPONSIBILITIES:</div><ul><li>
Supervises the day-to-day operations of the Business Office and the Business Office Staff.</li><li>
Perform, oversee and provide support for the daily functions of the Business Office including maintenance/use of the financial software, budgeting, banking activities, procurement, bill pay, payroll, benefits and student activities to ensure continuity of operations.</li><li>
Oversee/perform account and bank reconciliations for all expense and revenue, including monitoring daily banking activity and resolving discrepancies between bank statements, investment reports, and internal financial ledgers.</li><li>
Serve as a key lead on major financial system and banking initiatives, assisting in the performance of core Treasurer-related duties. Coordinate closely with external partners, including banking representatives, investment advisors, auditors, and software vendors, to ensure accurate account configuration.</li><li>
Function as a system administrator for the District electronic financial management system, including bank cash structure design, account mapping, balance rollovers, troubleshooting, and work directly with system support on structural changes.</li><li>
Assist in the preparation of financial analyses, reports, and presentation materials for the Board of Education, and the Citizens Finance Advisory Committee (CFAC), including long-range projections, assumptions, and fiscal trend analysis.</li><li>
Supervise and monitor the accounting of cash receipts, including property tax distributions, state, and federal revenues, CPPRT, Medicaid, grants, interest earnings, and other revenue sources.</li><li>
Work with financial consultants in a capacity to monitor revenues and expenditures across all funds to support accurate cash flow analysis, funding of accounts to cover obligations, reconciling investment activity, verifying interest allocations, monitoring maturities, coordinating redemptions, and ensuring proper posting.</li><li>
Timely and regularly prepare, review, and post journal entries to the general ledger, including entries related to bank transitions, investments, interest allocations, fund transfers, and one-time or complex transactions.</li><li>
Assist with the preparation and submission of required financial reports, state, and federal grant expenditure reporting, coordinating compliance reporting across ISBE, Cook County, State Comptroller and Auditors.</li><li>
Assist in the development of the annual budget, long-range financial projections, and other financial analyses.</li><li>
Prepare financial data, analyses, and reports, including the Treasurer's Report and Annual Financial Report, for Board of Education review and collective bargaining purposes, including wage and benefit cost modeling.</li><li>
Assist in the preparation of the annual financial audit and support internal, efficiency, and compliance audits by providing documentation, explanations, and reconciliations as needed.</li><li>
Act in a confidential capacity on sensitive financial and personnel-related matters.</li><li>
Maintains an official set of records accounting records of the District's financial transactions.</li><li>
Provide direct financial support and guidance to district departments and schools, responding to questions, resolving issues, and assisting with financial processes and procedures.</li><li>
Develop and communicate updated procedures related to banking, deposits, ACH authorizations, financial system changes, etc. to business office staff.</li><li>
Assist in the day-to-day supervision of business office staff; this includes, but is not limited to, purchasing, accounts payable, payroll, and benefits.</li><li>
Perform other duties as assigned by the Assistant Superintendent of Business Services in support of district financial operations.</li></ul><div></div><div> 
PHYSICAL DEMANDS: 
Ability to lift, push, or pull up to 20-pound items.</div><div></div><div> 
TERM: 
Full-time (1.0 FTE), 12-month position</div><div></div><div> 
SALARY: $120,000 - $137,500 plus IMRF/TRS</div><div></div><div> 
ORGANIZATIONAL RELATIONSHIP: 
Reports to Assistant Superintendent for Business Services/CSBO</div><div></div><div> 
LOCATION: 
Administration Building</div></div></ul></div>

Director of Business Services - Anticipated

Fort Worth Independent School District

<div></div><div><ul><div><div>JobID: 7335</div></div> 
<div><div>
Position Type: 
 Leading District Professional/Director 
</div><div>
Date Posted: 
 4/10/2026 
</div><div>
Location: 
 District Service Center 
</div><div>
Closing Date:
 
 04/24/2026</div><div> 
Director II - Office of Professional Standards 
 
Reports to: Executive Director  Office of Professional Standards 
PC #: 12002 
Pay Grade: 405 
Duty Days: 239 
Salary Range: $97,569 - $117,552 
FLSA Status: Exempt 
 
Position Purpose 
Coordinates, supervises, and conducts investigations of employees' alleged criminal and non-criminal violations of federal, state, and local laws, rules, regulations, and school board policies, procedures, and/or general misconduct. Provides written documentation of these investigations in a thorough and timely manner. Supervises the Title IX Coordinator and ensures compliance with Title IX regulations and Board policies, including annual training and facilitation of campus Title IX liaisons assigned at each District campus. 
 
ESSENTIAL JOB FUNCTIONS 
Investigations</div><ul><li>
Coordinates the intake, case assignment, completion, and closure of all employee investigations; compiles information from a variety of external and internal sources; determines the need for a full investigation; initiates the appropriate level of investigative inquiry based upon the complexity of the allegation and the role of the employee the allegation is about.</li><li>
Ensures investigation assignment is balanced across investigation team members with consideration of an individual investigator's strengths and expertise. Consults with and advises the Executive Director and Legal Services staff when considering requesting external investigator consultants based on the needs of the District and the complexity of the allegation(s) for a specific case.</li><li>
Reviews and approves final versions of all confidential report summaries for all investigations that may serve as the basis for personnel actions.</li><li>
Writes reports and prepares materials for transmittal to the Board of Education as necessary; prepares written recommendations, reports, and analyses on a variety of personnel matters such as employment discrimination, complaints and policies and procedures.</li><li>
Directs and coordinates department staff communication with law enforcement agencies regarding allegations of employee misconduct and related investigations.</li><li>
Directs and coordinates the review of Criminal Records Checks (CRC) on applicants and employees when consulted by Talent Management staff for records that require Office of Professional Standards guidance.</li><li>
Performs briefings with high-level district personnel regarding ongoing investigations.</li></ul><div> 
Title IX Compliance Management</div> 
<ul><li>
Supervises the Title IX Coordinator and all Title IX program, communication, and planning on behalf of the District for compliance with Title IX law and regulations.</li><li>
Leads and guides the Title IX Coordinator in collaborating with District staff to promote a positive and ethical culture and climate in all District facilities, activities, and sponsored events to ensure a professional work and learning environment compliant with Title IX law and relevant Board policies.</li><li>
Through collaboration with the Title IX Coordinator, directs the assignment of Investigations, documentation, and record keeping, and reviews and approves Title IX and DIA investigation findings on behalf of the District.</li><li>
Provides support by leading the Title IX Coordinator, the Initial Decision Maker, and the Decision Appeal Maker in reviewing investigation documents, summaries, and drafting and distributing Title IX investigation and complaint response documents. Consults with District staff, as appropriate, for the management and investigation of Title IX and Board Policy DIA complaints.</li><li>
Leads OPS and District staff in the design, implementation, and evaluation of training for supervisors and administrators related to Title IX complaint management.</li><li>
Leads and directs the Title IX Coordinator for the annual training, record keeping, and support of campus-designated Title IX liaisons regarding student Title IX complaints.</li></ul><div> 
 
Office of Professional Standards Management</div> 
<ul><li>
Compiles, maintains, and files all reports, records, and other documents as required.</li><li>
Ensures that investigation-related documents are compiled, maintained, and filed as required.</li><li>
Develops and administers the assigned department budget based on documented needs and ensures that operations are cost-effective and funds are managed wisely.</li><li>
Manages, directs, and assigns priorities and personnel to major projects to ensure attainment of District and department goals and objectives.</li><li>
Drafts notification letters on behalf of the District to the Texas Education Agency (TEA) and State Board of Educator Certification (SBEC).</li><li>
Collaborates with District staff as appropriate to ensure disciplinary actions determined as a result of investigations conducted in OPS are completely implemented and documented for the employee and the investigation file in accordance with District Board policy.</li><li>
Creates, implements, and monitors an annual department plan aligned with District Priorities.</li><li>
Considers trends in work function management and provides recommendations to the District to address and reduce employee alleged misconduct, and improve the overall work climate and culture of FWISD.</li></ul><div> 
 
Professional Growth</div> 
<ul><li>
Researches, plans, and implements best practices related to primary duties and responsibilities.</li><li>
Participates in appropriate professional learning activities.</li><li>
Summarizes and recommends changes in District practices, procedures, and policies based upon learning at professional development activities.</li><li>
Maintains a thorough knowledge of all pertinent federal, state, local, and District policies and procedures concerning administrative services issues.</li></ul><div> 
 
Safety</div> 
<ul><li>
Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.</li><li>
Follows established safety procedures and techniques to perform job duties, including lifting and climbing; operates tools and equipment according to established safety procedures.</li><li>
Corrects unsafe conditions in the work area and promptly reports any conditions that are not immediately correctable to the supervisor.</li></ul><div> 
 
Supervisory Responsibilities</div> 
<ul><li>
Supervises the staff of the department, including exempt and non-exempt positions, including the District's Title IX Coordinator.</li><li>
Provides regular performance feedback and coaching to direct reports, both formally and informally, with no less than an annual, written evaluation as required by Board Policy.</li><li>
Identifies and redirects employee performance concerns, including creating, implementing, and evaluating the success of written support and performance improvement plans.</li></ul><div> 
 
Personal Work Relationships</div> 
<ul><li>
All Fort Worth ISD employees must maintain a commitment to the District's mission, vision, and strategic goals.</li><li>
Exhibits high professionalism, standards of conduct, and work ethic.</li><li>
Demonstrates high-quality customer service; builds rapport/relationship with the consumer.</li><li>
Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and acts as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.</li></ul><div> 
 
Other Duties as Assigned</div> 
<ul><li>
Performs all job-related duties as assigned and in accordance to the Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.</li></ul><div> 
 
Knowledge, Skills and Abilities</div> 
<ul><li>
Knowledge of applicable federal and state laws regarding education and students.</li><li>
Knowledge of investigations procedures, and Board of Education, state and federal laws, rules, policies and procedures concerning the rights of employees including, but not limited to employment, performance evaluation and due process.</li><li>
Knowledge of school operations.</li><li>
Ability to use software to create spreadsheets, databases, and do word processing.</li><li>
Ability to organize and coordinate work.</li><li>
Ability to communicate effectively, both oral and written forms.</li><li>
Ability to engage in self-evaluation with regard to performance and professional growth.</li><li>
Ability to establish and maintain cooperative working relationships with others contacted in the course of work.</li></ul><div> 
 
Travel Requirements</div> 
<ul><li>
Travels to school district buildings and professional meetings as required.</li></ul><div> 
 
Physical and Mental Demands, Work Hazards</div><ul><li> 
Tools/Equipment Used: Standard office equipment, including computer and peripherals.</li><li>
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting.</li><li>
Motion: Frequent repetitive hand motions; frequent keyboarding and use of mouse.</li><li>
Lifting: Occasional light lifting and carrying (less than 15 pounds).</li><li>
Environment: Work is performed in an office setting; may require occasional irregular and/or prolonged hours.</li><li>
Attendance: Regular and punctual attendance at the worksite is required for this position.</li><li>
Mental Demands: Maintain emotional control under stress; work with frequent interruptions.</li></ul><div> 
 
Required Qualifications</div><ul><li>
Education:
<ul><li>Bachelor's degree in criminal justice, human resources, educational administration, or related degree;</li><li>
Master's degree preferred.</li></ul></li><li>
Experience:<ul><li>
Minimum of five (5) years' experience in investigations.</li><li>
Minimum three (3) years supervising exempt and non-exempt employees.</li></ul></li></ul><div>
This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.</div></div></ul></div>

Director II - Office of Professional Standards

STARS Behavioral Health Group

<div><h1 class="jobSectionHeader">Partner with us in making a positive change!</h1>
Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.
Job Title:
Director of Group Services
Division/Program:
Star View Adolescent Center
Starting Compensation:
85k - 110k USD Per Year
Working Location:
Torrance, CA
Working Hours/Shift:
Monday - Friday (Hours may vary)
Why Join Our Team?<ul><li>
Competitive Compensation: Offering a salary that matches your skills and experience.</li><li>
Generous Time Off: Enjoy ample vacation and holiday pay.</li><li>
Comprehensive Benefits Package:</li><li><ul><li>
Employer-paid medical, dental, and vision coverage.</li><li>
Additional voluntary benefits to support your lifestyle.</li></ul></li><li>
Professional Growth Opportunities:</li><li><ul><li>
On-the-job training with access to paid CEU opportunities.</li><li>
Career development programs designed to help you grow.</li><li>
Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).</li></ul></li></ul>
Employee Recognition &amp; Rewards: A culture that celebrates and rewards your hard work and dedication
What you bring to SBHG (qualifications):<ul><li>
Master's degree in Social Work, Psychology or Marriage, Family and Child Counseling from an accredited college or university</li><li>
Two (2) years direct service experience with the mentally ill, preferably with adolescents and group therapy and activities</li><li>
Two (2) years supervisory experience in a health care setting, preferably in running a day treatment intensive program.</li><li>
California Licensed Clinical Social Worker (LCSW) or Marriage, Family Therapist (LMFT).
</li></ul>How you will make a difference (job overview):
Director of Group Services position plans, develops, coordinates and supervises the Day Treatment Intensive Program which meet the needs and interests of each client in the facility/program. Also participates in budget development and billing for the department/program and is responsible for its implementation and management. Organize and supervise the provision of community meetings, safety of groups, process groups and rehab activity groups to clients as needed and services including assessment, treatment planning and direct treatment services. Recruit, select, hire, evaluate, supervise and discipline group/activity therapists and aides. Organize staffing of the DTI Program to meet regulatory and policy and procedure requirements. Directly monitor the program by regularly working evening and weekend shifts. Monitor the quality of verbal reporting and written documentation of client involvement and progress in the program on a regular basis, to meet regulatory and policy and procedure requirements. Coordinate DTI and other group services with the overall treatment schedule with other departments in the facility. Coordinates community DTI contacts for outings and services to be brought into the facility. Reviews DTI Program participation hours monthly and recommends activity treatment action for clients, as necessary. Responsible for security and accuracy of all departmental petty cash monies.
Division/Program Overview:
<ul><li>A comprehensive mental health in patient residential facility for adolescents</li><li>
Serving up to 60 adolescents (ranging from ages 12-17) statewide</li><li>
Intensive residential services dedicated to serving clients with serious mental health problems with the highest dignity and quality of services since 1988</li><li>
Programs: Psychiatric Health Facility, Community Treatment Facility and Non-Public High School &ndash; 24/7 locked facility</li><li>
Multidisciplinary Mental Health Services, Therapeutic Behavioral Health Services, and Intensive Day Treatment Program</li></ul>
Learn more about SBHG at: https://www.starsinc.com/stars-inc/
For Additional Information:
svacrecruit@starsinc.com
In accordance with California law, the grade for this position is 86,886.00 - 139,017.60. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.</div>

Director of Group Services

D-Wave

<div>D-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. We are the world&rsquo;s first commercial supplier of quantum computers, and the only company building both annealing and gate-model quantum computers. Our mission is to help customers realize the value of quantum, today. Our quantum computers &mdash; the world&rsquo;s largest &mdash; feature QPUs with sub-second response times and can be deployed on-premises or accessed through our quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations trust D-Wave with their toughest computational challenges. With over 200 million problems submitted to our quantum systems to date, our customers apply our technology to address use cases spanning optimization, artificial intelligence, research and more. Learn more about realizing the value of quantum computing today and how we&rsquo;re shaping the quantum-driven industrial and societal advancements of tomorrow: www.dwavequantum.com. 
You can read more about our company and our innovations in the pages of The Wall Street Journal, Time Magazine, Fast Company, MIT Technology Review, Forbes, Inc. Magazine, Wired and across many whitepapers. 
At D-Wave, we&rsquo;re helping customers realize the value of quantum computing today and are shaping the quantum-driven industrial and societal advancements of tomorrow. 
About the role
The Customer Solutions Director is a senior leadership role responsible for the operational, delivery, and talent management functions for the Americas Customer Solutions team. You will oversee a team of consultants who build and deliver quantum optimization solutions for customer applications. You will also lead the technical account management team who provide advisory services and ensure ongoing customer success. You will provide leadership and strategic guidance to build a high performing team and continuously improve the operational processes and tools to ensure efficient and high-quality execution. Based on project insights and customer requirements, you will actively influence the product roadmap and refine best practices. The Customer Solutions Director serves as the primary cross functional interface between the Customer Solutions Americas region and sales, R&amp;D, and operations. 
What you'll do<h3 class="jobSectionHeader">
Regional Delivery &amp; Operational Leadership</h3><ul><li>Oversee successful execution and quality of all projects within the region</li><li>Ensure strong project governance, delivery consistency, and customer satisfaction</li><li>Drive accountability for timelines, scope, budget, and outcomes</li><li>Manage and resolve escalations effectively, partnering cross-functionally as needed</li><li>Monitor and optimize regional staffing and resource utilization</li></ul><h3 class="jobSectionHeader">
Customer Engagement &amp; Presales Collaboration</h3><ul><li>Partner closely with Americas Sales teams to support strategic opportunities</li><li>Ensure thorough, effective technical discovery. Continuously improve the probability of project success</li><li>Provide oversight and input into presales scoping, solutioning, and resource planning</li><li>Ensure smooth transition from presales to delivery execution</li><li>Maintain executive-level engagement with key regional customers</li></ul><h3 class="jobSectionHeader">
Team Leadership &amp; Talent Management</h3><ul><li>Lead and develop a regional team of Engagement Managers, Solution Architects, Developers, and Technical Account Managers</li><li>Foster a high-performance, collaborative, and customer-focused team culture</li><li>Conduct annual goal setting and performance assessments</li><li>Drive hiring, onboarding, and workforce planning to support regional demand</li><li>Oversee staffing alignment and utilization across projects</li><li>Support career development and succession planning for team members</li></ul><h3 class="jobSectionHeader">
Cross-Functional Leadership</h3><ul><li>Act as the primary regional interface for Customer Solutions, Sales, R&amp;D and other customer-facing functions</li><li>Ensure alignment of delivery strategy with broader regional revenue objectives</li><li>Contribute to operational improvements, process optimization, and best practice development</li></ul> 
About You<ul><li> Bachelor&rsquo;s degree or higher in engineering, optimization, or similar technical field</li><li>12+ years of combined hands-on and people management experience within professional services and/or technology consulting to deliver complex software product implementations for high-profile clients</li><li>Experience leading technical teams in a large matrixed consulting organization and building and scaling a team in technology start-up organization</li><li>Strong technical acumen with the ability to translate business problems to technical solutions</li><li>Strong collaboration experience with sales organizations, including presales engagement</li><li>Executive presence with ability to build credibility with C-Level and other senior customer</li><li>Excellent leadership, communication, and stakeholder management skills</li><li>Ability to manage multiple priorities across delivery, operations, and people leadership</li><li>Determined to solve customer problems, with a strong sense of urgency and an understanding of project delivery requirements</li><li>Proven record of leading on-time delivery of projects with a high degree of predictability and quality</li><li>Preferably experienced within industries such as Manufacturing, Logistics, Retail, and Services</li></ul> 
A D-Waver's DNA<ul><li>
We look at the future and say &ldquo;why not&rdquo;; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.</li><li>
We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.</li><li>
We hold ourselves accountable for delivering results. We make decisions &amp; take responsibility so that we can act &amp; support each other.</li><li>
As leaders we motivate &amp; engage our teams to undertake beyond what they originally thought possible, by developing our teams &amp; creating the conditions for people to grow and empower themselves through enabling &amp; coaching.</li></ul>
Our Compensation Philosophy is Simple but Powerful:
We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they&rsquo;ve got &mdash; not because they&rsquo;re simply making money, but because they&rsquo;ve fallen in love with our vision, mission, values, and team. 
During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture) . The final offer is determined by your proficiencies within this level. 
Inclusion:
We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave. 
The Fine Print:
No 3rd party candidates will be accepted 
It is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law. 
The pay range for this role is: 
154,700 - 257,800 USD per year(Remote (United States))</div>

Customer Solutions Director - Americas

<div>Job ID R-533476 Date posted 13 April 2026
<div><h1 class="jobSectionHeader">Job Description Summary</h1>
The Principal Clinical Consultant is a highly experienced professional possessing industry best practice knowledge, experience, and capabilities to continuously develop, influence, consult, and drive world-class implementations and customer support. 
 
This position serves as the BD Infusion implementation subject matter expert and has extensive knowledge of the MMS portfolio of products. Demonstrated success in this role includes expert level knowledge of IV therapy best-practices, mastery of the consultative approach, ability to develop various styles of tailored or customized support, strong coaching skillset, and proven ability to incorporate implementation best-practices that influence product adoption and clinical success of BD Infusion products. Role serves as the BD Infusion subject matter expert and must be able to look across connected med management and possess knowledge of products and services outside of Infusion.
 
 
Position responsibilities include creation and delivery of product and implementation education to customers and associates; function as subject matter expert on policies, procedures, and work instructions that govern Infusion Professional Services; support education of new product launch to associates and customer; support ancillary projects as assigned by manager, including but not limited to: human factors validation testing (HFVT), Infusion Readiness extended core team, facilitation of Running Our Business (ROB) and all-hands calls; Field Trainer team and projects.<h1 class="jobSectionHeader">
Job Description</h1>
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health&trade; is our Purpose, and it&rsquo;s no small feat. It takes the imagination and passion of all of us&mdash;from design and engineering to the manufacturing and marketing of our billions of MedTech products per year&mdash;to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you&rsquo;ll be supported to learn, grow and become your best self. Become a maker of possible with us.
Overall responsibilities:
 The overall responsibilities of the implementation Principal Clinical Consultant include:<ul><li>
Mastery knowledge and application of clinical and business operations, products, and services.</li><li>
Leads presentations and discussions with key individuals or groups to address clinical issues and/or concerns, provides assessments, supports new product development, and offers the clinical value of the BD solution.
</li><li>Demonstrated professional accountability by seeking out opportunities to continuously improve self, peers, and product; willingly and professionally brings new knowledge to team through multiple communication mechanisms (discipling calls, ROB calls, partnership with Field Trainers and supporting business partners.
</li><li>Provides clinical leadership to BD customers and internal teams in the implementation of Infusion and non-infusion products.</li><li>
Actively and willingly coaches to raise skill level of peers.</li><li>
Forges strong collaboration partnerships with Marketing, Sales, Implementations, GCS Education Services, Designated Customer Handling Unit (DCHU), and Technical Customer Support.</li><li>
Interacts with and supports Project Manager to ensure timely and productive implementations.</li><li>
Proactively identifies opportunities with hospital clinicians, EMR and other third party vendors to facilitate and participate in the development of policies and procedures; defining workflows, protocol developments and updates; resource group development; device education; go-live and post-implementation clinical rounds and consulting.</li><li>
Synthesizes HL7 error codes to provide failure resolution and identifies appropriate technical or clinical escalation to subject matter experts.</li><li>
Provides follow up to customers, according to department guidelines/criteria, for the purpose of system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions.</li><li>
Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented.</li><li>
Accountable to all projects assigned by manager, director, or above.</li><li>
Consistently provide concise and professional closed-loop communication.</li><li>
Lead/facilitate associate new hire orientation on product and process content areas, as assigned.</li><li>
Proactively identify opportunities for peer education.</li><li>
Support all functions of BD business as assigned by manager.</li><li>
Maintain knowledge of regulated device requirements.</li></ul>
Skills, Duties and Tasks particular to the job:
Principal Clinical Consultant
Communication<ul><li>
Expert classroom/meeting facilitation and management skills.</li><li>
Facilitation of conference calls and customer meetings.</li><li>
Establish rapport with customers that is conducive to long term business relationships.</li><li>
Demonstrated ability to manage teams, gain consensus, and expected deliver results.</li><li>
Support Field Trainer program in all capacities ensuring product competency and adherence to defined process.</li><li>
Consulting or coaching through connected med management design and implementation.</li><li>
Provide product and process education support to GCS partners.</li><li>
Identifies opportunities and provides feedback to business operations and Field Trainer team for continuous improvement of implementation methodology, tools, and services.</li><li>
Provide team and product support for BD Infusion, Non-Infusion and MMS products as assigned by manager.</li></ul>
Technical<ul><li>
Expert use of MS Office 365 applications.</li><li>
Master-level knowledge and competency of BD Infusion product use according to published user manuals, directions for use, etc.</li><li>
Ability to interact and guide diverse cross-functional teams with a focus on complex healthcare IDN&rsquo;s and enterprise level health systems.</li><li>
Utilize approved documents, tools, and resources ensuring compliance to process and work instructions.</li><li>
Demonstrate mastery of established BD Infusion product implementation. methodologies and tools or equivalent industry standards.</li><li>
Must be detail oriented, able to multi-task and the ability to implement complex projects consistent with established company and customer objectives.</li><li>
Demonstrates critical thinking and ability to aid customers in improving current business/practice operations including standardization across IDN&rsquo;s and enterprise level health systems.</li><li>
Demonstrates advanced problem solving, troubleshooting and system consultation as it relates to clinical workflow and best practice considerations and health system standardization.</li><li>
Install and support BD Medication Systems Infusion hardware and software solutions. Significantly influences customer acceptance and utilization of BD Medication Systems Infusion products and services in multi-site and/or complex environments.
</li><li>Mentor team members on products, best practices, and customer education.</li><li>
Expected to act as a customer support resource when necessary.</li><li>
Master with BD Medication Systems Infusion products.</li><li>
Demonstrated Proficiency of MS Office 365 applications.</li></ul>
Minimum Qualifications:<ul><li>
10+ years of experience in related field or equivalent combination of education and experience.</li><li>
Current active nursing license required.</li><li>
Acute care hospital IDN/enterprise level health system experience required preferably with nursing informatics or leadership experience.</li><li>
Specific knowledge of BD business required.</li><li>
Driving requirements dictate that the candidate possess and maintain a valid driver license and be at least 21 years old.</li><li>
Home based position with travel. Travel may range from 75 - 100%, overnight travel. Position requires flexible working hours, including some nights and weekends. Ability to work independently from home office.</li><li>
Must be able to lift a minimum of 40 lbs. This position may involve pushing, pulling, stooping, bending, and lifting.</li><li>
Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis Covid-19.</li><li>
 Must meet vendor credential requirements for assigned customer sites.</li></ul> 
Preferred:<ul><li>
Bachelor's degree required or equivalent experience; advanced degree or certification preferred.</li></ul>
At BD, we are committed to supporting our associates&rsquo; well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:<ul><li>
Annual Bonus</li></ul>
Health and Well-being Benefits<ul><li>
Medical coverage
</li><li>Health Savings Accounts
</li><li>Flexible Spending Accounts
</li><li>Dental coverage</li><li>
Vision coverage
</li><li>Hospital Care Insurance
</li><li>Critical Illness Insurance
</li><li>Accidental Injury Insurance
</li><li>Life and AD&amp;D insurance</li><li>
Short-term disability coverage
</li><li>Long-term disability insurance
</li><li>Long-term care with life insurance 
 
</li></ul>Other Well-being Resources<ul><li>
Anxiety management program
</li><li>Wellness incentives
</li><li>Sleep improvement program
</li><li>Diabetes management program Virtual physical therapy
</li><li>Emotional/mental health support programs
</li><li>Weight management programs Gastrointestinal health program
</li><li>Substance use management program
</li><li>Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit 
 
</li></ul>Retirement and Financial Well-being<ul><li>
BD 401(k) Plan BD Deferred Compensation and Restoration Plan
</li><li>529 College Savings Plan
</li><li>Financial counseling Baxter Credit Union (BCU)
</li><li>Daily Pay
</li><li>College financial aid and application guidance 
 
</li></ul>Life Balance Programs<ul><li>
Paid time off (PTO), including all required State leaves Educational assistance/tuition reimbursement
</li><li>MetLife Legal Plan
</li><li>Group auto and home insurance Pet insurance
</li><li>Commuter benefits
</li><li>Discounts on products and services Academic Achievement Scholarship
</li><li>Service Recognition Awards
</li><li>Employer matching donation Workplace accommodations</li></ul> 
Other Life Balance Programs<ul><li>
Adoption assistance Backup day care and eldercare
</li><li>Support for neurodivergent adults, children, and caregivers
</li><li>Caregiving assistance for elderly and special needs individuals Employee Assistance Program (EAP)
</li><li>Paid Parental Leave
</li><li>Support for fertility, birthing, postpartum, and age-related hormonal changes 
 
</li></ul>Leave Programs<ul><li>
Bereavement leaves Military leave
</li><li>Personal leave
</li><li>Family and Medical Leave (FML) Jury and Witness Duty Leave</li></ul>
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company&rsquo;s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD&rsquo;s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It&rsquo;s also a place where we help each other be great, we do what&rsquo;s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you&rsquo;ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
.<h1 class="jobSectionHeader">
Primary Work Location</h1>
USA CA - San Diego Bldg A&amp;B<h1 class="jobSectionHeader">
Additional Locations</h1>
USA DC - Washington, DC, USA FL - Miami, USA IN - Plainfield, USA NC - Durham - Davis Drive, USA NJ - Franklin Lakes<h1 class="jobSectionHeader">
Work Shift</h1>
At BD, we are strongly committed to investing in our associates&mdash;their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates&rsquo; progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information
$139,900.00 - $230,800.00 USD Annual</div></div>

Principal Clinical Consultant, Professional Services

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