director of program management

Legacy Career Solutions 

Job Overview: We are seeking an experienced and dynamic Director of Programs to lead and oversee our organization&rsquo;s program initiatives. This leadership role is vital in ensuring the successful development, implementation, and management of programs that serve individuals with developmental disabilities, substance issues, trauma and psycosis and homeless issues. The ideal candidate will possess strong management skills, extensive experience in program development, and a passion for social work and behavioral health. This full-time position offers an opportunity to make a meaningful impact within a collaborative team dedicated to improving lives through innovative services and support.Essential Functions:1. Leadership &amp; Program Oversight (40%)<ul><li>Provide leadership and supervision to program managers and direct reports</li><li>Oversee multiple funded programs, including housing, Ryan White, HOPWA, STI/PrEP, and private grants</li><li>Promote collaboration, efficiency, and quality improvement across programs</li></ul>2. Grant &amp; Program Development (15%)<ul><li>Develop service delivery models and long-term program goals</li><li>Collaborate on grant proposals, reporting, and program evaluations</li></ul>3. Research, Data &amp; Analysis (10%)<ul><li>Support research, data collection, and evaluation efforts</li><li>Analyze findings to improve program outcomes and inform decision-making</li></ul>4. Outreach, Collaboration &amp; Marketing (10%)<ul><li>Strengthen partnerships with community agencies and funders</li><li>Support outreach strategies and promote agency services</li></ul>5. Budget, Billing &amp; Performance Monitoring (10%)<ul><li>Monitor program budgets, billing, and contractual performance targets</li></ul>6. Compliance &amp; Quality Improvement (10%)<ul><li>Ensure compliance with HIPAA, HUD, HRSA, State/Federal laws, and funder requirements</li><li>Support the agency&rsquo;s Continuous Quality Improvement (CQI) process</li></ul>Qualifications:<ul><li>Experience: Minimum 3 years in program management, data analysis, and working with diverse populations</li><li>Education: Master&rsquo;s degree in Public Health, Human Services, or Social Work (preferred)</li></ul>Skills &amp; Competencies:<ul><li>Leadership, supervision, and problem-solving</li><li>Strong communication, analytical, and organizational skills</li><li>Ability to multitask, work under pressure, and exercise independent judgment</li></ul>Supervisory Responsibilities:<ul><li>Direct supervision of (6) staff members</li><li>Budget oversight, performance management, training, and employee relations</li></ul>Technical Requirements:<ul><li>Proficiency in Microsoft Office</li><li>Ability to learn case management and data systems (e.g., HMIS, HCC, eClinical)</li></ul>Job Type: Full-timePay: $115,000.00 - $130,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Director of Programs

RTC1 Recruitment Services

Overview Position Title: Director of Implementation - RemoteEmployment Type: Full-timeSalary: up to 15K USD all-inclusive depending on experience and qualificationsBenefits: company resources (laptop, etc), one-time office setup allowance, salary incentiveJob Location: Remote (home-based)About the Client: A global HR tech and payroll solutions provider driving digital transformation and seamless workforce management worldwide. Job Description <ul><li>Lead global implementation teams to deliver payroll and SaaS projects on time, within budget, and aligned with client requirements.</li><li>Establish and oversee the Program Management Office (PMO), ensuring strong governance, quality standards, and risk control.</li><li>Collaborate with cross-functional teams (Product, Tech, Operations) to improve implementation frameworks and automation processes.</li><li>Partner with clients and internal stakeholders to optimize onboarding, integrations, and end-to-end delivery performance.</li></ul> Qualifications <ul><li>Open to European nationalities, 45 years old and below</li><li>At least 10 years of experience in global payroll, HCM, or SaaS implementation management, including 8+ years in leadership roles.</li><li>Proven success managing multi-country teams and enterprise-level rollouts in fast-paced, technology-driven environments.</li><li>Project Management certification (PMP, PRINCE2, or equivalent) and experience in global HR or payroll SaaS companies preferred.</li></ul>

Director of Implementation - Remote

UCAN Chicago

<div>Position Title: Pathways to Success Program Manager

Department: Behavior Health Services

Reports to: Program Director

Directly Supervises: Pathways to Success Behavior Health Care Leads, Intake Coordinators 


Position Objective and Summary:

Under the direction of the of the Program Director, the Pathways to Success Program Manager provides administrative and clinical supervision to Behavioral Health Care Coordination Lead team and program intake specialists, as part of the Health Choice Pathways to Success program. This position supports Care Coordinators in their day-to-day processes and job responsibilities, provides training to assigned staff members and assists in care coordination services to children and families with behavioral health needs

Pathways to Success is a State of Illinois initiative to provide comprehensive care coordination that will enhance access to critical behavioral, medical and social services for children with complex behavioral health challenges. The program utilizes the evidence-informed Care Coordination and Support model. This is a structured approach to care coordination that adheres to required procedures for child and family engagement, individual care planning, identifying and utilizing strengths and natural supports while monitoring progress and fidelity to the required processes. Care Coordinators assist the families in navigating the complex systems of care until they can navigate them on their own. 


Essential Functions and Responsibilities:

Monitoring Service Delivery
<ul><li>
Supervises and administers daily activities performed by a unit of assigned staff members to ensure program participants receive safe and clinically appropriate services.</li><li>
Ensures timely and accurate completion of forms, case recording and reports provided by the staff; reviews and provides reports as required.</li><li>
Reviews, modifies and approves all written assessments, treatment and development plans and reports for program participants assigned to team to ensure appropriateness, accuracy and timeliness.</li><li>
Provides regular individual supervision to assigned staff members to ensure program and client needs are being met in accordance with UCAN&rsquo;s Supervision policy.</li><li>
Monitors completion and appropriate content of service notes on a regular basis.</li><li>
Ensures that all data entry is complete, accurate and updated as required by program standards.</li></ul> 


Identifying and Addressing Client Needs
<ul><li>
Effectively applies clinical knowledge to evaluate client situations and needs.</li><li>
Identifies at-risk clients and behaviors before serious acting-out occurs.</li><li>
Successfully engages and develops rapport with a wide range of clients.</li><li>
Structures services in accordance with program expectations.</li><li>
Maintains consistency and safety throughout service provision.</li><li>
Guides staff members to make decisions based on clinically appropriate, best practice, and ethical considerations.</li><li>
Provides case consultation.</li></ul> 


Developing and Leading Employees
<ul><li>
Orients and trains new employees according to program and department guidelines to ensure all new employees are ready and able to perform as necessary.</li><li>
Sets and evaluates clear and collaborative individual performance goals for employees.</li><li>
Encourages employee development by supporting training, assigning challenging work, and delegating tasks when appropriate.</li><li>
Provides critical feedback to employees around areas of development for increased performance.</li><li>
Completes meaningful Annual Performance Reviews for all employees and submits on time.</li></ul> 


Program Administration and Planning
<ul><li>
Coordinates departmental programs as assigned,</li><li>
Participates in department planning; develops and recommends unit policy and procedure changes and operational plans; implements unit projects or plans.</li><li>
Develops and maintains educational material for the program and acts as a consultant or seminar leader in areas of specialized knowledge and skills in clinical theory and practice.</li><li>
Plans for future changes and develops programs to meet those needs.</li><li>
Explains UCAN procedures to employees in order to assist them in the utilizing all available resources for clients.</li><li>
Accurately completes all reports and documentation required by contracting and regulatory bodies.</li><li>
Ensures all billing documentation is completed and submitted as required.</li><li>
Ensures that Crisis Management protocols for the department are followed.</li><li>
Manages team expenses by following Finance Dept. procedures.</li><li>
Manages employee job performance by following HR procedures and documentation requirements for: hiring; job scheduling and assignment; disciplinary actions; recommendations for salaries, raises, promotions, demotions and terminations.</li></ul> 


Quality and Accountability
<ul><li>
Follows all applicable regulatory standards, including but not limited to: COA standards, Pathways to Success {policy and procedure, and Medicaid procedures.</li><li>
Gives input on program evaluation and methods for quality improvement measures regarding file quality, client outcomes, staff development, supervision, client services and other issues related to program quality.</li><li>
Leads team in accountability, quality and compliance through example and modeling behavior.</li><li>
Complies with UCAN Continuous Quality Improvement initiatives and corrective plans.</li><li>
Recommends policy, practice and procedural changes to better serve clients and to comply with regulations.</li><li>
Clearly documents actions taken (clinical, supervisory, and administrative) in a timely manner and in a format consistent with requirements.</li><li>
Prepares and distributes reports and correspondence in a timely manner.</li></ul> 


Team Building and Agency Networking
<ul><li>
Develops and maintains professional relationships with social service and government agencies and private organizations to enhance service delivery and department image.</li><li>
Works effectively with others in a multi-disciplinary setting and actively listens to others</li><li>
Builds strong interpersonal relationships with team and among the team members</li><li>
Delegates in an effective manner while considering individual skills and workloads</li><li>
Accepts feedback and ideas from supervisor, team and is constructive when giving feedback</li><li>
Discusses alternative problem solving and is open to new ideas and ways of doing things</li><li>
Shares specialized knowledge and resources with team and other UCAN departments</li><li>
Coordinates services with multiple UCAN programs to ensure appropriate services for clients and teamwork between programs</li><li>
Plans for client transitions to other UCAN programs to provide seamless transition for clients and a cooperative team process.</li></ul> 


Professionalism and Work Conduct
<ul><li>
Behaves with integrity, demonstrates high ethical standards, and displays a positive image of UCAN and Pathways to Success program.</li><li>
Acts in a professional manner at all times and maintains appropriate boundaries with clients.</li><li>
Demonstrates accountability for results and keeps commitments to others.</li><li>
Reports to work, meetings, training, and job related activities prepared and as scheduled.</li><li>
Demonstrates openness and respect for cultural and socioeconomic characteristics of clients and coworkers.</li><li>
Understands and supports UCAN&rsquo;s standard of cultural proficiency and strives to meet it.</li><li>
Responds to clients and their families, UCAN staff, service providers and other stakeholders in a timely manner and ensures follow up to adequately address their need.</li><li>
Maintains personal professional development and appropriate knowledge of client needs and problems for which services are sought through attendance in conferences, seminars and individual study. Remains current on service work theory and practice.</li><li>
Participates in department and agency committees, as assigned.</li><li>
Performs other related tasks as required or assigned.</li></ul> 


Education /Job Experience/Certification:
<ul><li>
MA/MS required degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required.</li><li>
Clinical Licensure is required (LSW, LPC, LMFT, etc.)</li></ul> 


Special Knowledge and Qualifications:
<ul><li>
2 years of clinical administrative capacity.</li><li>
Willingness to work cooperatively with others in pursuit of organizational goals and objectives.</li><li>
Clinical or a working with individuals and families living with mental health needs and/or substance use.</li><li>
Familiarity with care coordination and case management best practice philosophies.</li><li>
Excellent interpersonal, verbal, and written communication skills.</li><li>
Personal vehicle, valid Illinois driver&rsquo;s license, and insurable driving record is required.</li><li>
Able to work in a multidisciplinary setting.</li><li>
Is open and respectful of cultural and socioeconomic characteristics of clients and is willing and competent to work with a diverse client population.</li><li>
Effective verbal and written communication skills.</li><li>
Ability to work both independently and a part of a high functioning team.</li><li>
Demonstrates sensitivity to special populations and ability to interface with the community.</li></ul>
At UCAN, we prioritize the health and well-being of our team, as it is essential to our mission of serving the community. Our competitive benefits package is designed to help you and your family thrive. Below, you'll find a comprehensive list of the benefits we offer. 


Benefits You Can Choose From:
<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Voluntary Life Insurance</li><li>
Voluntary Short-Term Disability</li><li>
Voluntary Critical Illness Insurance</li><li>
Voluntary Accident Coverage</li><li>
Flexible Spending Accounts (FSA)</li><li>
Health Savings Accounts (HSA)</li><li>
Retirement Plan (401k)</li><li>
Tuition Reimbursement</li></ul> 

Benefits Provided at No Cost to You:
<ul><li>
Group Life and AD&amp;D Insurance</li><li>
Group Long-Term Disability</li><li>
Employee Assistance Program (EAP)</li></ul> 


UCAN Chicago is an equal-opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div>

Pathways to Success Program Manager

Dallas Medical Center

Overview: 
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Dallas Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
 
Dallas Medical Center is a 155-bed acute care hospital accredited by The Joint Commission that offers a wide range of medical services, including 24/7 emergency care, cardiology, wound care, surgical services, cardiac catheterization lab, and outpatient therapy. The hospital is the only trauma center in the vicinity and is also a Certified Chest Pain Center. Dallas Medical Center is a recipient of multiple Healthgrades Patient Safety Excellence Awards and eight Healthgrades Five-Star ratings over the past three years. For more information, visit www.dallasmedcenter.com.
 
Responsibilities: 
The Performance Improvement Director develops, manages and integrates a comprehensive Performance Improvement (PI) Program for the Dallas facilities to achieve unprecedented results in quality, efficiency, safety, satisfaction and value with transparency.
 
The Managerial oversight responsibility of the Performance Improvement Program is to develop and share best practices for improving performance in quality, safety, perception of care, value and efficiency; to develop/ maintain scorecards for all Service Lines with defining expected outcomes & benchmarks based on Quality, Safety, Satisfaction and Value; to complete Clinical Assessment, Diagnosis and Treatment for the Service Lines. Responsible for coordinating and managing market wide performance improvement activities including continued survey readiness. Responsible for oversight of ongoing publicly reported quality initiatives for the Dallas facilities undertaken by the organization, like Core Measures, Patient Satisfaction, etc. Work collaboratively with the Administration and Leadership teams. Ensures execution and communication of Performance Improvement and Patient Safety activities occurs from the department level to Board of Trustees for both Dallas hospitals.
 
The scope of activities in managing the Dallas hospitals PI Programs, includes creating collaborative customer relationships; planning appropriate group processes; creating & sustaining a participatory environment; guiding the group to appropriate & useful outcomes; building and maintaining professional knowledge; employing evidence-based practice; integrating best research with expertise & patient values for optimal care; working in interdisciplinary teams; application of performance improvement methodologies to minimize waste, decrease errors, increase efficiency and ultimately improve care and appropriate utilization of informatics to communicate, manage knowledge with clinical expertise and patient values for optimal care.
 
Team facilitation and experience with hospitals’ accreditation standards and survey process. Maintains knowledge of local regulatory standards & OSHA regulations.
 
Qualifications: 
EDUCATION, EXPERIENCE, TRAINING
 
1. Bachelors Degree required, preferably in a healthcare related field.
 2. Masters Degree preferred.
 3. State RN licensure or a License in healthcare field preferred.
 4. 4 – 5 years healthcare experience. 1-4 years quality improvement experience
 5. Good computer skills.
 6. Experience in reviewing charts for quality care issues. Detail oriented organizational skills. Must be able to handle multiple cases, directions and follow-through.
 
7. Good communication skills both verbally and written. Experience with Medical Staff communication.
 8. Coordination of internal departments and external entities to ensure compliance with company policies, and state/federal regulatory and accreditation standards.
 9. Certified professional in healthcare quality preferred.
 
Employment Status: Full Time Shift: Days Equal Employment Opportunity:
 
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Multi-Site PI Director - Utilization Management

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 
 Title And Summary
 
 
 
 
 Consultant, Program Management - ARC
 
 
 Our Purpose
 
 
 We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team &ndash; one that makes better decisions, drives innovation and delivers better business results.
 
 
 
 All About Us
 
 
 
 The Data &amp; Services team is a key differentiator for Mastercard providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data driven information and risk management services. While specializing in the payments industry, Mastercard Data &amp; Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
 
 
 
 All About The Role
 
 
 
 Advisors Research Center is a new capability designed to respond to fast evolving customer needs for high-quality research support, with the important mission of value realization in developing insights and recommendations. This capability augments Advisors traditional areas of strength.
 
 
 Advisors Research Center is a Global Research-oriented Competency That Applies Proven, Accredited Research and Domain Experience to Partner with Any Client Worldwide to Help Them Drive Measurable Value By
 
 
 <ul>
 <li>
 Delivering new research products and strategies to market smoothly and efficiently
 </li>
 <li>
 Successfully leveraging research assets and delivering the most challenging research output that&rsquo;s impactful for clients
 </li>
 <li>
 Provide key insights based on secondary research and/or analyzing the data available
 
 
 
 </li>
 </ul>
 
 All About You
 
 
 
 <ul>
 <li>
 Worked on a variety of research projects (both primary and secondary research).
 </li>
 <li>
 Experience of conducting research via use of free text search, Boolean search, etc.
 </li>
 <li>
 Experience of working on projects involving primary research (conducting in-depth interviews, analyzing surveys, and using other quantitative techniques)
 </li>
 <li>
 Adept at using industry databases (e.g., Euromonitor, Bloomberg etc.). and knowledge of other leading sources
 </li>
 <li>
 Ability to synthesize and analyze information from multiple sources. Ability to prepare insightful slides aggregating data from various sources
 </li>
 <li>
 Strong at business writing, creating client ready materials
 </li>
 <li>
 Strong communication skills to actively participate as a team member on client calls, internal team meetings, prepare draft emails for both internal and external purpose.
 
 
 
 </li>
 </ul>
 
 All About Your Education &amp; Skills
 
 
 
 <ul>
 <li>
 Have sufficient and relevant working experience across a range of research projects
 </li>
 <li>
 Expertise in conducting both primary (e.g., interviews, surveys etc.,) and secondary research (e.g., Euromonitor, Bloomberg etc.)
 </li>
 <li>
 Fluent local office language and English required, other languages desirable
 </li>
 <li>
 Advanced Word, Excel, and PowerPoint skills required; knowledge of Project Management tools preferred
 
 
 
 </li>
 </ul>
 Corporate Security Responsibility
 
 
 All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices.
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed.
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines
 
 
 
 </li>
 </ul>
 
 Corporate Security Responsibility
 
 
 
 All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Consultant, Program Management - ARC

Eisenhower Foundation

The Eisenhower Foundation is a nonprofit organization based in Abilene, Kansas. Our mission is to champion the life and enduring legacy of Dwight D. Eisenhower to inspire leadership, character, and service. We are currently recruiting a Director of Development.DIRECTOR OF DEVELOPMENTAs the Director of Development, you will provide strategic leadership for all fundraising and philanthropic initiatives of the Eisenhower Foundation. This is a unique opportunity for an experienced professional to shape and execute a comprehensive development program at a pivotal moment in the Foundation&rsquo;s growth, including the completion of a major capital campaign and the launch of a new Education Center. Working closely with the Executive Director and a Board Development Committee, the Director of Development will plan, implement, and manage all aspects of fundraising, donor relations, and stewardship. The successful candidate will be a strategic thinker, strong relationship-builder, and effective communicator who is highly organized, collaborative, and results-oriented.AN IDEAL CANDIDATE WOULD POSSESS:&middot; Minimum education requirements include a bachelor&rsquo;s degree and at least four (4) years of development experience or comparable experience&middot; Two (2) years of management experience overseeing and mobilizing a team of employees and volunteers&middot; Demonstrated success in developing and executing comprehensive fundraising strategies, including annual giving, major and planned gifts, grants, corporate giving, endowment growth and special events&middot; Experience working with boards, staff and volunteers to implement fundraising initiatives&middot; Exceptional written, verbal, and interpersonal communication skills&middot; Strong strategic planning, project management, and organizational skills&middot; Ability to establish and maintain effective working relationships with colleagues, donors, and external partners&middot; High level of professionalism, initiative, discretion, and integrity&middot; Proficiency in donor databases/CRMs, word processing, spreadsheets, and presentation software (experience with Apple iWork and/or Microsoft Office Suite preferred)&middot; Ability and willingness to travel and to work evenings and weekends as needed for donor cultivation and eventsTHE DIRECTOR OF DEVELOPMENT WILL:&middot; Develop, implement, and manage a comprehensive annual and long-term fundraising strategy aligned with the Eisenhower Foundation&rsquo;s strategic plan and campaign goals. It will significantly increase revenue, grow and deepen the Foundation&rsquo;s donor base, coordinate high-end stewardship while cultivating new revenue markets, and inspire a culture of philanthropy throughout the organization and among its stakeholders.&middot; Oversee grants, including the preparation, submission and fulfillment of grant reporting requirements.&middot; Partner with the Executive Director to serve as a visible, and informed advocate for the Eisenhower Foundation, creating meaningful connections with donors and members, inspiring deepening levels of commitment, and engaging potential supporters.&middot; Supervise development staff, and collaborate with consultants and vendors (i.e. direct mail program) to ensure coordinated and effective fundraising operations&middot; Prepare and manage development-related budgets, forecasts, and reports for the Executive Director and Board Development Committee&middot; Ensure accurate tracking, reporting, and analysis of fundraising performance&middot; Collaborate with the Director of IKEducation (K-12 program) and communications staff to align fundraising initiatives and grant proposals with organizational priorities, budgets, and demonstrated impactCollaborate with the Director of IKEducation to gain accurate content about its programs, and analyticsThis is a full-time, onsite position with a benefits package that includes flex-time work hours, paid vacation, paid holidays, sick leave/family sick leave, and a Health Reimbursement Arrangement. Salary range is $75,000-$90,000.Submit cover letter and resume to Meredith Sleichter, Executive Director, at msleichter@eisenhowerfoundation.netApplication deadline is January 30, 2026Job Type: Full-timePay: $75,000.00 - $90,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Health savings account</li><li>Paid time off</li></ul>Work Location: In person

Director of Development

NetCare Access

*Those that are able to receive the COVID-19 vaccination and influenza shot will be required to do so as a requirement of employment at Netcare Access.*Schedule1st shift, M-F &amp; as neededGENERAL DESCRIPTION: Responsible for the operational aspects of 24-hour a day 7-day a week Adult Residential Services Programs. Responsible for Facilities, supply management, scheduling, and other administrative aspects of managing residential services under the direction of the Director of Residential Services.ESSENTIAL DUTIES AND RESPONSIBILTIES: <ul><li>Manages standard facility operating procedures including but not limited to:</li><li>Maintaining facility documentation required for accreditations and safety (e.g. safety logs, fire drills)</li><li>Leads preparation efforts for facility audits under direction of department director and director of EHS.</li><li>Point person for contact with contractors for linens, cleaning services, etc.</li><li>Liaison between residential services and EHS to coordinate facility-related projects and activities.</li><li>Manages ordering and inventory management of food, medical, and operational supplies in conjunction with unit clerks, purchasing, facilities, and nursing departments.</li><li>Ensures food safety protocols are followed and oversees food service operations.</li><li>Oversees department scheduling:</li><li>Creates, maintains, and reports on scheduling templates</li><li>Time-off request coverage</li><li>Works with director and coordinators for coverage for call-offs and documentation.</li><li>Consistent daily staffing</li><li>Supports continuous department quality improvement and program initiatives:</li><li>Supports data entry and reporting</li><li>Supports all administrative components of quality improvement initiatives.</li><li>Coordinates with HR and IT for all on- and off-boarding processes.</li><li>Manages staff compliance with trainings, performance evaluations, licenses, and credentialing requirements with assistance from coordinators and HR.</li><li>Assists Director with compliance with:</li><li>policies and procedures</li><li>applicable federal, state, and local standards, rules, and regulations</li><li>expectations regarding risk management</li><li>standards for customer service and accessibility</li><li>Assists Director and collaborates with Coordinators to implement department initiatives and projects.</li><li>Other related duties as assigned.</li></ul>ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: <ul><li>Previous experience in the management and delivery of community health services.</li><li>Ability to achieve and maintain certification in required training programs.</li><li>Ability to review data and analyze and produce written and electronic reports.</li><li>Ability to relate to people with a variety of age, sex, economic, sexual orientation, race, ability, educational, and professional backgrounds.</li><li>Ability to travel between service facilities.</li><li>Ensure services area compliance with applicable federal, state, and local standards and requirements.</li><li>Ability to monitor timely completion of documentation.</li><li>Effectively and legally manage onboarding, training, and evaluation of staff.</li><li>Ability to apply risk management and problem-solving techniques to clinical/workplace situations.</li><li>Comprehends and contributes to Quality Assurance/Improvement initiatives and assures standards are met.</li><li>Ability to work effectively as a part of a team.</li><li>Demonstrates broad system management skills.</li><li>Assures adherence to agency policies, procedures, and other expectations.</li><li>Seeks opportunities to develop leadership skills.</li><li>Demonstrating effective organizational skills and ability to prioritize.</li><li>Understanding of basic food storage and food safety management.</li></ul>Job Type: Full-timePay: $65,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Operations Manager

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