director of property management

Dubai Holding Asset Management

<p>The role holder is responsible for working closely with the Director - Property Management to manage the property management activities for the residential portfolio in order to ensure that all residential projects meet their objectives to maximize revenues whilst reducing costs. The role holder supports the Director - Property Management with day to day activities of the department to ensure higher level of customer satisfaction and profitability for the business.</p> Responsibilities <ul><li>Customer Relationship Management <ul><li>Follow up, address and resolve tenants' complaints and keep updated records as appropriate.</li><li>Oversee the coordination provided between tenants and FM team for move-in and move out process.</li><li>Ensure violations within the community are identified and violation / breaches notices are issued, and records are maintained to ensure that the community rules are followed.</li><li>Coordinate with tenants to provide access as required for maintenance and repair work.</li><li>Ensure circulars and notices to are sent to tenants in a timely fashion.</li><li>Accompany RDC team during evictions of tenants from the premises / units when required.</li><li>Handle escalated negotiation discussions of renewal rates with key tenants and obtain approvals as per DOA.</li><li>Ensure that all deferral requests are attended to and coordinate with internal departments to obtain approvals as per DOA.</li><li>Ensure that all documents are filed as per process as well as CRM system is updated regularly.</li></ul></li><li>Community Management <ul><li>Conduct community aesthetic inspection on a regular basis (day and night) to ensure it is maintained as per agreed policies, procedures and guidelines. Coordinate with internal departments to ensure the upkeep of the community as and when required.</li><li>Ensure that the team raises and records any snags identified during the inspection and follow up with relevant department until issues are closed.</li><li>Identify possible area / ideas to enhance community to provide better customer experience.</li><li>Identify, evaluate and propose additional revenue generation opportunities from the assets.</li><li>Assist the Director - Property Management, and FM teams to select the service providers and coordinate with the FM department to evaluate their performance against SLAs. Assist the FM team with SLA / KPI scoring of the service providers.</li><li>Identify and highlight HSE risks to the relevant teams and ensure that they are addressed in a timely manner.</li><li>Monitor performance and highlight any issues with value added services providers.</li><li>Monitor and audit the performance of FM team, to highlight any shortfalls from the team that may affect customer satisfaction.</li><li>Update community guidelines, rules and regulations in consultation with the Director - Property Management.</li><li>Support the Leasing team to ensure unit readiness for prospect tenants' viewings and move in.</li><li>Inspect and ensure that community facilities are always in good working condition.</li><li>Coordinate with Authorities / Third parties and service providers for any events / emergencies in the community.</li><li>Make sure incident reports are issued and followed up with concerned departments to close the report in a timely manner.</li></ul></li><li>Inter Department Coordination <ul><li>Manage internal departments (HSE / FM etc.) performance against the set SLAs.</li><li>Make sure that the OPEX budget is utilized appropriately and not exceeded.</li><li>Ensure that RDC cases are filed on time and as per the set KPI in coordination with the Rent Dispute Management team.</li><li>Support leasing and renewals team with pricing, and work on tenant retention schemes.</li><li>Work with IT to enhance the APP, Yardi, other systems to enhance efficiency and customer satisfaction.</li><li>Keep abreast about the new real estate laws and regulation of the country and keep documents for reference to provide information and inputs to the Director - Property Management for making sound decisions and judgments.</li><li>Highlight any operational/ organizational risks along with mitigation plan.</li><li>Prepare customer satisfaction enhancement plan in coordination with the Director - Property Management based on Customer Service Report.</li></ul></li><li>Reporting and Auditing Support <ul><li>Prepare reports to provide the manager with timely information to aid review of the property management activities and performance.</li><li>Support management to facilitate the internal and external audits related to area of responsibility and if required provides reports to support the audit process.</li><li>Prepare customer satisfaction enhancement plan based on Customer Service Report.</li></ul></li><li>People Management <ul><li>Provide leadership within the function, setting individual objectives, managing performance, developing, and motivating staff, provision of formal and informal feedback and appraisal - in order to maximize subordinate and departmental performance in the pursuit of the Department's objectives.</li><li>Build and promote an organization culture that encourages innovation and reward performance that leads to enhanced staff motivation and retention.</li><li>Bachelors' degree in Business Administration, or similar</li></ul></li></ul> Experience and Qualifications <ul><li>Minimum 8 years of experience in a similar role with at least 4 years at a senior managerial level.</li><li>Middle East experience is preferred.</li><li>Knowledge of applicable UAE laws and RERA regulations</li><li>Excellent business developments skills</li><li>Advanced analytical skills</li><li>Advanced planning and organizing skills.</li><li>Customer relations and service orientation skills.</li><li>Financial acumen and business outlook.</li><li>Communication & networking skills with the ability to interact at all levels.</li><li>Excellent written and oral English communication skills. Arabic will be preferred.</li></ul> Seniority level <ul><li>Mid-Senior level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>General Business</li></ul>

Senior Manager Property Management

Capstone Realty Professionals

<div><p>ABOUT US</p><p>
Capstone Realty Professionals is a leading residential real estate brokerage and property management company based in Phoenix, AZ. We specialize in helping clients buy, sell, and manage single-family homes while delivering exceptional service and long-term value. We pride ourselves on integrity, communication, and a commitment to creating positive outcomes for both property owners and residents. As we continue to grow, we&rsquo;re seeking a seasoned <b>Director of Operations</b> who brings proven residential property management experience, strong leadership skills, and the ability to drive operational excellence across our business lines.</p><p><b><i>
Our goal is to grow by 5X in 5 Years with 5 Star service. We are looking for an operator that can help us manage the day to day, execute the vision of the company, and be responsible for scaling the operations of all our divisions.</i></b></p><p>
ABOUT THE ROLE</p><p>
The <b>Director of Operations</b> will serve as a key member of our leadership team, responsible for overseeing daily operations, optimizing systems and processes, and ensuring the business runs efficiently and even more profitably. You&rsquo;ll work closely with ownership and department leaders to align the team with the company&rsquo;s vision and strategic goals.We&rsquo;re looking for someone who thrives in a fast-paced environment, has exceptional attention to detail, and can inspire and lead others with confidence and accountability.</p><p>
KEY RESPONSIBILITIES</p><ul><li>
Oversee day-to-day property management operations, ensuring high-quality service to owners and residents.</li><li><b>
Lead and mentor a team of professionals across leasing, maintenance, accounting, and client relations.</b></li><li>
Identify operational inefficiencies and implement process improvements to increase productivity and profitability.</li><li>
Monitor KPIs and financial performance, ensuring the company meets revenue and service goals.</li><li>
Collaborate with ownership to execute strategic initiatives that support long-term growth and alignment with company vision.</li><li>
Foster a culture of accountability, teamwork, and continuous improvement.</li><li>
Ensure compliance with Arizona property management laws and regulations.</li><li>
Manage vendor relationships and evaluate opportunities for cost savings and improved service delivery.</li></ul><p>
QUALIFICATIONS</p><ul><li>
5+ years of experience in residential property management operations (Arizona experience preferred).</li><li>
3+ years of leadership experience managing teams in a service-driven environment.</li><li><b>
A strong understanding of the LTR lifecycle, from leasing to property turns.</b></li><li>
Proven track record of operational excellence and process improvement.</li><li>
Strong business acumen with experience in budgeting, forecasting, and performance tracking.</li><li>
Excellent organizational, analytical, and communication skills.</li><li>
Ability to work autonomously while aligning with the company&rsquo;s mission and strategic goals.</li><li>
Proficiency with property management software (e.g., AppFolio, Buildium, or similar).</li><li>
Arizona Real Estate License (or willingness to obtain).</li></ul><p>
WHY JOIN CAPSTONE</p><ul><li>
Be part of a company with a clear vision of strong reputation in the Phoenix market.</li><li>
Work alongside a passionate leadership team committed to innovation and service.</li><li>
Autonomy to make a meaningful impact and help shape the next phase of our growth.</li><li>
Competitive compensation, performance incentives, and benefits package.</li><li>
A collaborative, people-first culture that values initiative and results.</li></ul><p><b><i>
If you&rsquo;re a strategic thinker with a passion for property management and a drive to lead a growing company toward its next chapter, we&rsquo;d love to hear from you.</i></b></p><p>
Apply today and help us elevate the Capstone experience for our clients, residents, and team.</p></div><p></p>

Director of Operations - Residential Property Management

Zurich Insurance

<div><div>Zurich is seeking a Executive Underwriter or AVP, Underwriting Director Property for our Commercial Insurance team in our Atlanta office.</div><div></div><div><br>
As a AVP Underwriting Director Property you will have a chance to use your marketing and analytical skills. Specifically, you will analyze and underwrite new and renewal business, under general direction, utilizing The Zurich Way of Underwriting Framework within delegated authority levels on assignments of higher technical complexity ensuring a high-level service to customers. This is a market facing position thus we are seeking someone with a strong sales execution mindset and knowledge of commercial property policies.</div><div></div><div><br>
This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week.<br>
<br>
Some of the key accountabilities of this role include:</div><br>
<div></div><ul><li>
Administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations.</li><li>
Develop, maintain &amp; collaborate with Line of Business representatives and other business related needs, as appropriate.</li><li>
Develop and maintain relationships with distributors (agents &amp; brokers) in support of business retention and acquisition and works with customers and distributors (agents &amp; brokers) to determine their insurance related needs and provide solutions.</li><li>
Support the organization's sales culture by being a Help Point for agents, brokers and customers.</li><li>
Proactively seek renewal and new account opportunities.</li><li>
Complete detailed opportunity assessment with key distributors to identify growth opportunities.</li><li>
Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity.</li><li>
Make broker/customer and on-sight calls with a planned and well-prepared purpose.</li></ul><div></div><div><br>
This role will be filled at either the Executive Underwriter or AVP, Underwriting Director Level. The hiring manager will determine the appropriate level based upon the selected applicant&rsquo;s experience and skill set relative to the qualifications listed for this position.</div><div></div><div><br>
Executive Underwriter Basic Qualifications:</div><br>
<div></div><ul><li>
High School Diploma or Equivalent and 5 or more years of experience in the Underwriting, or Market Facing area.<br>
OR</li><li>
High School Diploma or equivalent and 10 or more years of experience in the claims or underwriting support area<br>
OR</li><li>
Zurich approved Apprenticeship program including an associate degree and 3 or more years of experience in the Underwriting, or Market Facing area.<br>
OR</li><li>
Zurich approved Apprenticeship program including an associate degree and 8 or more years of experience in the Claims or Underwriting Support area.</li><li>
Knowledge of Microsoft Office</li><li>
Experience working on time restraints for quotes on new and renewal business.</li><li>
Experience working in a team environment.</li></ul><div></div><div><br>
OR</div><div></div><div><br>
 AVP, Underwriting Director Basic Qualifications:</div><br>
<div></div><ul><li>
High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area<br>
OR</li><li>
High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area<br>
OR</li><li>
Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area<br>
OR</li><li>
Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area<br>
AND</li><li>
Experience with Microsoft Office</li></ul><div></div><div><br>
Preferred Qualifications:</div><br>
<div></div><ul><li>
Bachelors Degree</li><li>
Technical knowledge of commercial Property Underwriting</li><li>
Established broker relationships (Retail, select brokers) in Southeast region</li><li>
Sales execution mindset</li><li>
Creative problem-solving skills</li><li>
Strong verbal and written communication skills</li></ul><p></p><div><div><br>
</div><div>
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply&mdash;your unique background matters to us. The pay range shown is a national average and may vary by location. For this position, the salary range is $98,300.00 - $213,000.00, plus short-term incentive bonus of 20%. For <b>Executive Underwriter</b>, the proposed rate is $98,300.00 - $161,000.00, with a short-term incentive bonus of 15%. For <b>AVP, Underwriting Director</b>, the proposed rate is $130,000.00 - $213,000.00, with a short-term incentive bonus of 20%.</div></div><p></p><p><br>
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]</p><p></p><p><b><br>
Why Zurich?</b></p><p>
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment&mdash;so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500&reg;.</p><p></p><p><br>
Join us for a brighter future&mdash;for yourself and our customers.</p><p></p><p><br>
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.</p><p></p><p><br>
Zurich complies with 18 U.S. Code &sect; 1033.</p><p></p><p><b><br>
Please note:</b> Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.</p><p></p><p><br>
Location(s): AM - Atlanta<br>
Remote Working: Hybrid<br>
Schedule: Full Time<br>
Employment Sponsorship Offered: No
<br>
<br>
Linkedin Recruiter Tag: #LI-JJ1 #LI-DIRECTOR #LI-HYBRID</p></div><p></p>

Executive Underwriter or AVP, Underwriting Director- Large Property

GF Hotels and Resorts

<div><p>GF Hotels &amp; Resorts is hiring a Dual Property Director of Human Resources for our Crowne Plaza by IHG and Fairfield Inn &amp; Suites by Marriott Philadelphia/King of Prussia properties.<br>
</p><p></p><br>
<p>As the Hotel Director of Human Resources (HR) you will oversee all people operations, including recruitment, talent management, employee relations, benefits, training, compliance and strategic HR planning in support of hotel business goals, reporting to the GM and aligning HR with property and brand strategies, managing budgets, and fostering a positive employee experience.</p><p></p><b><br>
Responsibilities:</b><ul><li>
Develop HR strategies (like succession planning) aligned with hotel objectives, serving as a key member of the executive team.</li><li>
Oversee hiring, onboarding, performance management, employee development, and retention programs.</li><li>
Act as a point of contact for staff concerns, manage disciplinary actions, and ensure fair treatment.</li><li>
Administer payroll, benefits, and compensation plans, including seasonal bonuses or accommodation/transport.</li><li>
Ensure adherence to employment laws, health &amp; safety regulations, and implement hotel policies.</li><li>
Manage HR files, reports, budgets, and the HR team, ensuring efficient workflows.</li><li>
Coordinate training programs (e.g., customer service) for all staff.</li><li>
Create hiring plans for seasonal demands, interview candidates, and manage work permits/visas.</li><li>
Ensure timely performance reviews and manage staff attendance/schedules.</li><li>
Handle HR inquiries, manage employee records, and oversee wellness programs.</li></ul><b>
Qualifications:</b><ul><li>
Bachelor's degree in HR, Business Admin, or related experience.</li><li>
Relevant experience in hospitality management.</li><li>
Strong leadership, communication, problem-solving, and multi-tasking skills.</li><li>
Expert knowledge of human resources.</li></ul><b>
About Company</b><p><br>
GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the enterprising spirit with a promise of integrity and an overall passion for hospitality.</p><p><b>
At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.</b></p></div>

Director Of Human Resources - Dual Property

Providential Properties Management (Award Winning Real Estate in Abu Dhabi)

<p>Providential Properties Management is a leading real estate company in Abu Dhabi, specializing in property management, sales, leasing, and investment advisory.</p><p>We are currently seeking a <b>dynamic and proactive Property Management Executive</b> to join our growing team. This role requires strong organizational and communication skills, along with a passion for real estate and client service excellence.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee day-to-day property management operations for residential and commercial properties.</li><li>Coordinate tenant move-ins, move-outs, and handle lease renewals or terminations.</li><li>Maintain regular communication with property owners and tenants to ensure satisfaction and resolve issues promptly.</li><li>Manage maintenance requests, service providers, and ensure timely completion of repairs and inspections.</li><li>Monitor rent collections, issue invoices, and follow up on outstanding payments.</li><li>Support budgeting, expense tracking, and financial reporting related to property performance.</li><li>Conduct property visits to ensure maintenance and presentation standards are upheld.</li><li>Stay updated with Abu Dhabi real estate regulations and RERA compliance requirements.</li><li>Collaborate with leasing, finance, and operations teams to deliver a seamless property management experience.</li></ul><p><b>Job Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Real Estate, or a related field.</li><li>Minimum 2&ndash;4 years of experience in property management or real estate operations (UAE experience preferred).</li><li>Strong knowledge of property laws, leasing procedures, and facility management.</li><li>Excellent communication, negotiation, and client service skills.</li><li>Proficiency in MS Office and property management software.</li><li>Ability to multitask, prioritize, and work independently under pressure.</li><li>Strong attention to detail and commitment to professionalism.</li></ul><p><b>What We Offer:</b></p><ul><li>Career growth opportunities within a fast-expanding real estate organization.</li><li>Supportive and collaborative work environment.</li></ul><p><b>How to Apply:</b></p><p>Send your cv to the following email: <b>hr@providentialproperties.ae</b></p><p><b>Location</b>: Al Ghaith Holding Tower, Life Pharmacy Building, 1st floor, Airport Road- Abu Dhabi.</p><p>Job Type: Full-time</p><p>Pay: Up to AED4,000.00 per month</p>

Property Management Executive

PK Management, LLC

PK Management, LLC, A leading property management company in the multi-housing industry, has an opening for a full-time Senior Property Manager (Project Based Section 8 and Tax Credit Experience is Required). Great benefits including health, life, vacation and 401K! Equal Opportunity Employer. Job Summary A Sr. Property Manager is responsible for all operational and financial aspects of a property with 300 - 500 units or multiple small properties with 300-500 units and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the properties in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. Qualifications/Requirements Education: High School Diploma/GED required; some college Work Experience: 3-5 years of experience required. Licenses/Certifications: CAM (beneficial), ARM (beneficial), NCHM or Quadel COS (required for Affordable Housing), SCS (required at Tax Credit site), NAHMA Certification (beneficial), real estate license (beneficial), and valid driver's license & insurance required.

Sr. Property Manager

Al Rostamani International Exchange

<div><p>Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.</p>
<p>Abdulla Al Rostamani Properties is a real estate developer having a diversified scope of activities which include property management, project management, and facilities management in addition to trading in properties.</p>
<div><div><div><h2 class="jobSectionHeader"><b>
Job Purpose</b></h2>
</div><div><p>
The Senior Manager &ndash; Property Management is responsible for the effective day-to-day management of the company&rsquo;s property portfolio, ensuring high occupancy, tenant satisfaction, and strong financial performance. The role supervises property management staff, oversees leasing and tenant relations, and coordinates closely with Facilities Management and other support functions.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2>
</div><div><div>
Property Operations<br>
<ul><li>Manage the daily operations of residential, commercial, and mixed-use properties, including corporate and private assets as assigned.</li><li>Supervise tenancy agreements, renewals, rent collections, and dispute resolutions.</li><li>Oversee the delivery of high-quality tenant services and timely resolution of concerns.</li><li>Market studies, portfolio growth opportunities, vacant land utilization, long-term planning</li></ul>
Leasing &amp; Occupancy<br>
<ul><li>Provides recommendations to management on tenant mix strategies and pricing policies to support occupancy and revenue objectives</li><li>Support leasing activities by promoting vacant units and coordinating with brokers where required.</li><li>Monitor occupancy, lease expiries, and renewals, taking timely action to minimize vacancies.</li><li>Provide input on market trends and competitor benchmarks to support pricing decisions.</li><li>Contributes to the development of tenant engagement initiatives and supports management in handling escalated issues at the senior level.</li></ul>
Financial Management<br>
<ul><li>Prepare and monitor annual operating budgets and service charge reconciliations.</li><li>Track and report on property performance including revenue, occupancy, arrears, and operating costs.</li><li>Drive cost control initiatives while maintaining service quality.</li></ul>
Coordination &amp; Compliance<br>
<ul><li>Collaborate with Facilities Management to ensure safety, maintenance, and statutory compliance across properties.</li><li>Works closely with Development &amp; FM on portfolio strategy and asset lifecycle</li><li>Leads compliance framework, audits, risk management, safety/environmental policies</li><li>Coordinate with Finance, Legal, and other departments to ensure smooth operations.</li><li>Ensure adherence to all regulatory requirements and internal policies.</li></ul>
People Leadership<br>
<ul><li>Lead, mentor, and develop property management staff to ensure high performance and accountability.</li><li>Set clear operational KPIs and monitor performance against targets</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Requirements</b></h2>
</div><div><div>
Qualifications<br>
<ul><li>Bachelor&rsquo;s degree in Real Estate, Business, or related field.</li></ul></div>
<div>
Experience<br>
<ul><li>15+ years of property management experience, with at least 3&ndash;5 years in a managerial role.</li></ul>
Experience with both residential and commercial/mixed-use properties preferred.</div>
<p>
Knowledge &amp; Skills</p>
<ul><li>Strong knowledge of leasing, tenant relations, and service charge management.</li><li>Familiarity with property management software (Yardi, MRI, or equivalent).</li></ul></div></div></div><p>
At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.</p></div><p></p>

Senior Manager - Property Management

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