director of residential services

Qiddiya Investment Company

<div><p>Qiddiya Investment Company is at the forefront of developing a dynamic and innovative residential sector in Saudi Arabia. We are searching for a strategic and results-driven Director - Procurement (Residential) to lead our procurement initiatives within the residential projects segment. In this role, you will be responsible for sourcing and acquiring materials and services critical for our residential developments while ensuring value, quality, and compliance with organizational objectives.</p><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><ul>
<li>Develop and implement comprehensive procurement strategies tailored to the needs of residential projects.</li>
<li>Oversee and manage the entire procurement cycle, from pre-qualification of suppliers to contract negotiation and management.</li>
<li>Collaborate closely with project managers, architects, and engineering teams to align procurement activities with project requirements and timelines.</li>
<li>Maintain and nurture relationships with key suppliers, ensuring high standards of service and product delivery.</li>
<li>Conduct thorough market research and analysis to identify trends, potential risks, and opportunities for cost savings.</li>
<li>Ensure compliance with procurement policies and regulations while promoting ethical purchasing practices.</li>
<li>Lead, mentor, and develop the procurement team, fostering professionalism and continuous improvement.</li>
<li>Provide regular updates and performance reports to senior management regarding procurement activities and project budgets.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor&rsquo;s degree in Business, Supply Chain Management, Engineering, or a related field; a Master's degree is preferred.</li>
<li>At least 10-15 years of procurement experience within the residential construction or real estate sectors.</li>
<li>Proven track record of managing complex procurement processes and supplier negotiations.</li>
<li>Strong leadership skills and the ability to inspire and guide a team.</li>
<li>Excellent communication and relationship management skills to effectively engage with stakeholders.</li>
<li>Deep understanding of market dynamics and procurement best practices.</li>
<li>Strong analytical skills with the ability to leverage data for decision-making.</li>
<li>Familiarity with procurement software and contract management systems.</li>
</ul><p><b>Benefits</b></p><p>
Attractive compensation and benefits package</p></div>

Procurement Director - Residential (DEL 101)

SafeCenter

<p><b>GENERAL STATEMENT OF DUTIES:</b></p><p>Under the direction of the Shelter Services and Facilities Director, provides a safe environment at the shelter for women and children experiencing domestic and/or sexual violence, establishes effective working relationships with residents, staff, the community and other internal/external human service agencies.</p><p><b>QUALIFICATIONS:</b></p><p>Minimum of a high school diploma or equivalent required. Some college courses in social work, human services, psychology, etc. preferred</p><p>Previous experience and training preferred on the dynamics of domestic violence, its effect on children, sexual assault, and child sexual abuse.</p><p>Previous experience and training in the provision of supportive services, crisis intervention, and group dynamics.</p><p>Previous work experience in a 24-hour residential setting preferred.</p><p>Knowledge and aptitude in computer use.</p><p>Valid Driver&rsquo;s License and Reliable transportation.</p><p>Must be committed to the concept of empowering adult and child victims and be able to relate to individuals of diverse cultural and socio-economic backgrounds.</p><p>Ability to establish effective working relationships with crime victims, law enforcement, prosecutors and other community agencies and members.</p><p><b>DUTIES:</b></p><p>Oversees the shelter during scheduled hours, including but not limited to, the following:</p><ul><li>Maintain shelter security and fire drills as assigned</li><li>Use of emergency security equipment</li><li>Document service case notes and record appropriate service units.</li><li>Maintains cleanliness of facility</li></ul><p>Answers crisis phone line according to procedure and records all calls on crisis call sheet.</p><p>Receives incoming clients, including but not limited to the following:</p><ul><li>Prepare client rooms</li><li>Provide shelter orientation</li><li>Complete intake file (including releases)</li></ul><p>Completes client exit interviews.</p><p>Attends staff meeting and in-service trainings.</p><p>Supports established routines and resident responsibilities within the shelter.</p><p>Assists with client needs, client service plans and case management plan as assigned, including transportation.</p><p>Maintains secured and confidential client records.</p><p>Assists with shopping, food distribution and keeps pantry organized.</p><p>As assigned, completes statistical reports as required by agency, funding sources or quality assurance and shelter standards.</p><p>Ensures shift coverage for scheduled shifts.</p><p>Provides training, orientation and supervision to volunteers and interns.</p><p>Documents and sorts in-kind donations.</p><p>Attends external agency meetings, as assigned.</p><p>Provides transportation to clients as available.</p><p>Provides child care to clients as available.</p><p>Participates on staff committee.</p><p>Other duties as assigned by Supervisor or Executive Director.</p><p><b>PHYSICAL REQUIREMENTS:</b></p><p>Ability to work onsite, not remotely.</p><p>Ability to lift 5-30 lbs and push/pull 5-40 lbs.</p><p>Ability to get on a ladder for cleaning and stocking of items.</p><p>Ability to move about the office/Shelter and be indoors/outdoors as needed for clients, staff, and community member needs.</p><p>Ability to shovel snow and salt sidewalks in the winter time.</p><p>Ability to take trash bins to/from road.</p><p>The physical demands described here are representative of those that must be met in order to</p><p>successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:</p><p><b>Schedule: </b> On-Call Employee, Non-Exempt</p><p><b>Hours:</b> 0-40 hours as needed</p><p><b>Hourly Salary</b>: $15.82-$19.55</p><p><b>Worksite: </b> Shelter</p><p><b>Supervisor: </b> Shelter Services &amp; Facilities Director</p><p>Job Type: Part-time</p><p>Pay: $15.32 - $19.55 per hour</p><p>Work Location: In person</p>

Residential Services Advocate On-Call

Confidential

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Head of Residential &amp; Commercial Property Management
 </p>
 <p>
  <strong>
   Location:
  </strong>
  UAE
 </p>
 <p>
  Property Management
 </p>
 <p>
  <strong>
   Reports To:
  </strong>
  General Manager
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The Head of Residential &amp; Commercial Property Management( Senior Manager) will oversee the operational and financial performance of the residential and commercial property portfolio. This role will lead a team of property and facility management professionals, ensure high tenant satisfaction, drive occupancy and revenue targets, and maintain compliance with all regulatory and company standards.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement strategies, operational plans, and budgets for the residential and commercial portfolios aligned with corporate goals.
  </li>
  <li>
   Lead, mentor, and manage property management teams, ensuring achievement of KPIs and professional development.
  </li>
  <li>
   Oversee day-to-day operations: leasing, rent collection, maintenance, tenant relations, and renewals.
  </li>
  <li>
   Monitor market trends; optimize rental rates, occupancy levels, and service standards.
  </li>
  <li>
   Ensure compliance with policies, procedures, legislation, and industry best practices.
  </li>
  <li>
   Foster strong tenant relationships and deliver exceptional customer service.
  </li>
  <li>
   Manage budgeting, financial reporting, expenditure control, vendor contracts, and major expenses.
  </li>
  <li>
   Collaborate with facilities management, legal, finance, and leasing teams to ensure seamless operations.
  </li>
  <li>
   Lead initiatives for property enhancements, capital improvements, and sustainability practices.
  </li>
  <li>
   Handle escalated tenant concerns, disputes, legal matters, and crises efficiently.
  </li>
  <li>
   Prepare and present regular portfolio performance reports to senior management and stakeholders.
  </li>
  <li>
   Identify and pursue new business opportunities within the residential portfolio.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Property Management, Business Administration, Real Estate, or related field; Master&rsquo;s degree is a plus.
  </li>
  <li>
   Professional certifications in property management (e.g., CPM, RICS) highly preferred.
  </li>
 </ul>
 <p>
  <strong>
   Experience &amp; Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Minimum 8&ndash;10 years in residential property management, with at least 4 years in a leadership role.
  </li>
  <li>
   Proven success managing large-scale residential portfolios and multi-disciplinary teams.
  </li>
  <li>
   Strong knowledge of local property laws, lease structures, and housing regulations.
  </li>
  <li>
   Financial acumen: budgeting, forecasting, rent setting, and cost management.
  </li>
  <li>
   Excellent leadership, communication, and conflict resolution skills.
  </li>
  <li>
   Proficiency in property management software and MS Office.
  </li>
  <li>
   Strong customer focus and ability to manage diverse stakeholders.
  </li>
  <li>
   High integrity, adaptability, organizational capability, and results-oriented mindset.
  </li>
 </ul>
 <p>
 </p>
</div>


Head of Residential & Commercial

DUBAI PROPERTIES GROUP LLC

<p>An opportunity has arisen for a <strong>Director - Residential Customer Care</strong> to join <strong>Dubai Holding Real Estate.</strong> The main duties and responsibilities of this role:</p><ul><li>Oversee day-to-day operations of the customer service department and work with a team of customer service representatives to ensure that all customer inquiries are handled in a timely and professional manner.</li><li>Manage all customer service-related matters including after sales and sales operation as well as hand-over and beneficial occupation processes. Proactively address any community management challenges that may arise ensuring effective resolution and Customer satisfaction.</li><li>Create and implement efficient and balanced workflows that maximize efficiency and produce high level of service quality and customer satisfaction, improving NPS (Net Promoter Score) - CSAT (Customer Satisfaction), or other Customer Metric.</li><li>Develop and execute contact improvement strategies cross-functionally with other peers using multiple data sources (e.g., Voice of Customer, Voice of Associate, and Business Intelligence) to ensure qualitive processes aligned with business standards.</li><li>Monitor and measure service metrics and volume to develop standards, improvements or changes to workflows and resource allocation whilst monitoring customer feedback and requests.</li><li>Be the focal point of contact between the company verticals and its customers in providing necessary support in clarifying queries and in resolving customer issues in line with corporate governance frame works, policies and procedures underpinned by DOA&#x27;s (Delegation of Authority).</li><li>Develop and implement strategies to improve customer satisfaction, loyalty, and retention including creating new training programs or updating existing ones to better equip customer service representatives with the tools they need to provide exceptional service.</li><li>Implement customer service and interaction policies, systems, initiatives, processes, and procedures to deliver the customer care strategy and achieve acceptable risk ratings for the Customer Service Centre in line with agreed SLA&#x27;s (Service Level Agreements).</li><li>Prepare feasibility studies and budgets, as required, for projects on a monthly and annual basis via the prepared business plan; forecast revenues and profitability by projecting varied business cases to be submitted.</li><li>Actively pursue, establish, and foster excellent client relationships with the goal of providing best-in-class solutions to customer inquiries and complaints by proactively engaging with customers through various channels, including chat, complaint monitoring, engagement in customer conversations, and soliciting feedback. With agility as a core principle, ensure prompt and effective responses to customer needs.</li><li>Provide high quality and consistent customer service to address the customers&#x27; business needs and requirements; respond quickly and accurately to queries and issues by providing professional attention and support.</li><li>Ensure complaints are followed up with the appropriate departments/individuals, and provide timely, professional, and accurate feedback/resolution to customer inquiries/complaints.</li><li>Conduct service quality audits by developing suitable checklists and questionnaires, visiting individuals, and administering checklists and questionnaires, analyzing data and preparing audit reports with recommendations on ways of improvement for the Customer Service Center to ensure that the key gaps in customer services are identified and a suitable action plan is developed.</li><li>Ensure the team are continually updated with Company products and services to provide accurate and timely information to customers.</li><li>Manage and oversee the execution of pre- and post-handover activities across the company /community ensuring effective engagement and interaction with customers.</li><li>Prepare and present monthly customer care reports summarizing the total volume of remittance business generated, number and type of problems reported from the customers and settled each month with data and insights about the operations.</li><li>Monitor and analyze customer data and trends, using this information to identify areas for improvement and to inform decision-making.</li><li>Work closely with other senior leaders to ensure that customer management activities are aligned with the company&#x27;s overall goals and objectives.</li></ul>

Director - Residential Customer Care

Presbyterian Homes & Services

<div>Overview:
<div><h3 class="jobSectionHeader"><b>Details</b></h3></div><div><div><div><div><div><div>
Presbyterian Homes &amp; Services - Valley Ridge is seeking a Resident Services Director to join our team.</div><div>
Schedule / Hours: FT / Hourly 32 hours a week</div><div></div><div><br>
REPORTING STRUCTURE: The Resident Services Director reports to the Campus Administrator.</div><div></div><div><b><br>
ABOUT THIS COMMUNITY</b></div><div></div><p><br>
Valley Ridge</p><p>
1921 West Burnsville Parkway</p><p>
Burnsville, MN 55337</p><p></p><p><br>
Conveniently located on Burnsville Parkway and Highway 5, Valley Ridge is far more than a wonderful place to call home. With various amenities, it's a close-knit community where you can thrive and enjoy life! Valley Ridge is the shared vision of the Dakota County CDA and Presbyterian Homes &amp; Services.</p><p></p><div><br>
As an employee you can take advantage of a variety of amenities such as:<br>
<ul><li>Discounted employee meals</li><li>Free Fitness Center</li><li>Parks and walking paths nearby</li><li>Employee appreciation events</li></ul></div><p></p><p><br>
This community offers the following care options: Assisted Living and Assisted Living with Memory Care</p><p></p><p><br>
If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and joining our team.</p></div></div></div></div></div>
Responsibilities:
<div>
The Resident Services Director is responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living consistent with regulations and established best practices. This position will support residents through resident advocacy, service coordination, marketing and admission processes. This position acts as a liaison between management and residents, and assists the Site Leader in campus operations.</div><div></div><div><br>
The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.</div>
Qualifications:
<ul><li>College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.</li><li>
Experience in senior housing, service or health care related environment.</li><li>
Experience in Elderly Waiver preferred.</li><li>
Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.</li><li>
Demonstrated knowledge of social community service delivery systems preferred.</li><li>
Demonstrated computer proficiency including Microsoft Office and other common computer programs.</li><li>
Demonstrated compatibility with PHS's mission and operating philosophies.</li><li>
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.</li></ul>
Pay Range: The estimated starting pay range for this role is $26.27- $32.84 per hour. This good faith estimate is based upon PHS&rsquo;s typical starting pay range for this role. Actual pay range depends on many factors including each individual employee&rsquo;s qualifications and market conditions and is subject to change. Benefits:
<div><b>
Full-time benefits-eligible employment begins at a minimum of 30 hours per week:</b></div><ul><li>
Health, and dental, including applicable HSA &amp; FSA</li><li>
Employer Contribution to HSA for eligible Health Plans</li><li>
Life insurance (AD&amp;D)</li><li>
Retirement, with eligibility for an employer match</li><li>
Holiday pay and extended sick</li></ul><div></div><div><b><br>
Full and Part-time benefits-eligible employment working between 20-29 hours per week:</b></div><ul><li>
Vision insurance</li><li>
Voluntary short-term &amp; long-term disability</li><li>
Accident &amp; hospitalization coverage</li><li>
Education assistance programs</li></ul><div></div><div><b><br>
All employees:</b></div><ul><li>
Accrue PTO (Paid time off)</li><li>
Same-day pay</li><li>
Employee assistance program (EAP)</li><li>
College partnership educational discounts</li><li>
Access to Learn to Live Resources</li></ul>
About PHS:
<p>
Based in St. Paul, Minnesota&ndash;Presbyterian Homes &amp; Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage&reg; and other community services. PHS is also co-owner of Genevive&reg;, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.
<br>
<br>
An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.<br>
<br>
Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the &quot;Careers&quot; section of our website.<br>
<br>
Let's get you started.</p><p></p><p><i>
PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.</i></p></div>

Resident Services Director - HSG

LOBA GROUP

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Project Director &ndash; High-End Residential Developments
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Dubai, UAE
 </p>
 <p>
  <strong>
   Salary:
  </strong>
  Up to AED 50,000 per month + Package
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  An established and rapidly growing real estate developer in Dubai is seeking an experienced
  <strong>
   Project Director
  </strong>
  to oversee multiple luxury residential developments across the UAE. This is a senior leadership position responsible for driving delivery, ensuring quality, and maintaining the company&rsquo;s reputation for excellence within the high-end market.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Lead the full project lifecycle from pre-construction through to completion and handover.
  </li>
  <li>
   Manage multiple development sites simultaneously, ensuring projects are delivered on time, within budget, and to the highest quality standards.
  </li>
  <li>
   Oversee design management, procurement, and construction activities, liaising closely with consultants, contractors, and internal teams.
  </li>
  <li>
   Implement strong project controls, reporting, and risk management processes.
  </li>
  <li>
   Provide leadership, mentoring, and performance management to project teams.
  </li>
  <li>
   Ensure adherence to local building codes, safety standards, and company policies.
  </li>
  <li>
   Work closely with senior stakeholders to align project delivery with commercial and strategic objectives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 15 years&rsquo; experience in construction or development, with at least 5 years in a senior leadership or Project Director role.
  </li>
  <li>
   Proven track record delivering large-scale, high-end residential or mixed-use developments in the Middle East.
  </li>
  <li>
   Degree in Civil Engineering, Construction Management, or related field.
  </li>
  <li>
   Strong leadership, communication, and negotiation skills.
  </li>
  <li>
   Fluent in English; Arabic is an advantage.
  </li>
  <li>
   Ability to thrive in a fast-paced, high-expectation environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Offer:
  </strong>
 </p>
 <p>
  This is a chance to join one of Dubai&rsquo;s most ambitious developers and lead a portfolio of premium projects that redefine modern luxury living. The company offers a highly competitive package, long-term career growth, and exposure to landmark developments shaping the city&rsquo;s skyline.
 </p>
</div>


Project Director

ANDRUS

<div><div><div><div><div><div><div><div><div><div><b>Job Overview:</b></div><div>
The Program Manager is a leader in the residential program, ensuring that all respective activities support the children and team in the effective, safe, and therapeutic operation of the residence and campus operations. The goal is to provide quality supports and services to all youth within the program and to ensure the highest quality of care and safety for the children and staff.</div><div></div><div><b><br>
Essential Duties:</b></div><div>
Key duties of this position include, but are not limited to, the following:</div><ul><li>
Working closely with the Director and Assistant Director of Residential as well as other program leadership to ensure appropriate day-to-day operations of the residence and residential program overall</li><li>
Act as the primary point of contact for urgent program-related matters, maintaining open availability and responsiveness by phone or in person to support cottage needs at all times. This includes coverage during nights, weekends, and holidays as needed to maintain program continuity and youth safety.</li><li>
Understand, reinforce, role-model and consistently use all Therapeutic Crisis Intervention (TCI) training and techniques</li><li>
Always ensure appropriate supervision to all residents and staff to optimize safety</li><li>
Develop and maintain staffing schedules and appropriate staffing ratios</li><li>
Participate actively in all aspects of recruiting, interviewing, hiring, and training of Assistant Program Managers, Direct Support Professionals (DSP&rsquo;s) and other residential staff as needed</li><li>
Consistently monitor staff performance of all staff providing feedback, instruction, support, modeling, and/or corrective action as needed</li><li>
Have advanced knowledge of crisis assessment &amp; intervention, and be available to staff as needed during emergency situations</li><li>
Assist in monitoring budget and spending, including petty cash, to ensure the best use of resources to meet program needs</li><li>
Responsible for assessing the individual needs of each resident, assessing group dynamics and providing therapeutic support to each child or group of children to ensure safe delivery of services as well as structured programming for the residence.</li><li>
Assure that all required documentation remains updated, available and all staff are actively provided with training to ensure accurate information guides treatment.</li><li>
Work collaboratively with Clinicians, Behaviorists, Recreation therapists, Trainers, Administrative departments etc. to support the needs of the children and staff</li><li>
Supports overall strategic goals of the organization with the ability to adhere to our organization's core values and commitments, including the Sanctuary Model.</li></ul><div></div><div><b><br>
Essential Qualifications:</b></div><div>
Key qualifications include:</div><ul><li>
High School diploma with 3+ years direct support experience w/children or adults with developmental or behavioral disabilities</li><li>
2+ years of administrative/supervisory experience</li><li>
Strong oral and written communication skills</li><li>
Must always model professionalism and be able to keep composure during crisis</li><li>
Ability to work collaboratively with a multi-disciplinary team</li></ul><div></div><div><b><br>
Physical/Travel /Other Requirements</b></div><div>
Must have ability to reach, walk, sit, climb stairs, bend, and lift up to 30lbs independently. Valid Driver&rsquo;s License (3+ years) required for transport; license must be maintained in good standing throughout employment.</div><div></div><div><b><br>
Must be able to work flexible schedule in partnership with other Program Managers, Assistant Program Managers and Direct Support Professionals to ensure staffing requirements and needs are met. This includes early mornings, late evenings, day shifts, weekends and during times of crisis.</b></div><div></div><div><br>
Must participate in and maintain certification in Therapeutic Crisis Intervention (TCI) training. All staff will be evaluated on conducting a proper physical restraint upon hire and periodically throughout employment. Must maintain CPR/First Aid certifications.</div><div></div><div><br>
Must have ability to access and utilize ADP app on smartphone or other device for access to agency programs</div><div></div><div><br>
The employee must be able to meet these requirements with or without reasonable accommodation.</div><div></div><div><b><br>
Disclaimer</b></div><div>
Nothing in this job description restricts Andrus&rsquo;s right to modify the duties/responsibilities of this job at any time, with or without advanced notice.</div><p></p><div><b><br>
EEO Statement</b></div><div>
Andrus is an equal opportunity employer.</div></div></div></div></div></div></div></div></div><br>
Must be able to work flexible schedule in partnership with other Program Managers, Assistant Program Managers and Direct Support Professionals to ensure staffing requirements and needs are met. This includes early mornings, late evenings, day shifts, weekends and during times of crisis.</div>

Residential Program Manager

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