director of restaurant operations

UNCLE SHAWERMA RESTAURANT

Location: Abu Dhabi, UAEAbout UsUncle Shawerma is looking for a highly organized and experienced Branch Manager to oversee both restaurant operations and back-office administration, ensuring smooth daily performance, strong sales, and full compliance with company standards.Key ResponsibilitiesOperations Management<ul><li>Oversee daily branch operations and ensure smooth service flow</li><li>Supervise kitchen, cashier, and service staff</li><li>Ensure excellent food quality, presentation, and customer service</li><li>Monitor branch sales and achieve monthly targets</li><li>Handle customer complaints and resolve issues professionally</li><li>Ensure cleanliness, hygiene, and food safety compliance</li></ul>Back Office &amp; Administrative Tasks<ul><li>Prepare daily sales reports, branch performance reports, and weekly updates</li><li>Manage staff scheduling, attendance monitoring, and leave coordination</li><li>Handle branch documentation and filing systems</li><li>Monitor labor cost and operational expenses</li><li>Coordinate directly with head office regarding operational requirements</li><li>Process supplier coordination and follow up on deliveries</li><li>Monitor inventory reports, stock variance, and wastage control</li><li>Prepare purchase requests and monitor branch expenses</li><li>Ensure all municipality, health, and trade license requirements are updated</li><li>Manage petty cash and basic branch financial records</li><li>Track branch KPIs and submit reports to management</li><li>Ensure implementation of company SOPs and internal policies</li></ul>Requirements<ul><li>Minimum 3+ years experience as a Branch Manager in restaurant or fast-food operations</li><li>Strong knowledge of restaurant back-office administration</li><li>Experience in reporting, scheduling, inventory control, and documentation</li><li>Good understanding of P&amp;L, cost control, and sales analysis</li><li>Strong leadership and people management skills</li><li>Excellent problem-solving and decision-making ability</li><li>Knowledge of food safety and hygiene regulations</li><li>Strong computer skills (Excel, POS systems, reporting tools)</li><li>Experience in shawarma / quick service restaurant is a major advantage</li><li>Currently available in UAE</li></ul>Preferred Skills<ul><li>Can analyze sales trends and create action plans</li><li>Strong communication with suppliers and management</li><li>Ability to improve branch performance through operational planning</li><li>Can manage both floor operations and office/admin responsibilities efficiently</li></ul>If you are a hands-on leader with strong operational and administrative experience, we want to hear from you.Job Type: Full-timePay: AED3,500.00 - AED5,000.00 per monthExperience:<ul><li>Restaurant Management: 4 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Branch Manager – Restaurant Operations & Administration

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for a Deputy Director &ndash; Food Operations to fully own the operational performance of our Food vertical.
 
 
 This is a standalone, high-impact role focused on execution, optimization, and profitability. You will work directly with the COO to translate strategy into disciplined operational outcomes. Food is a high-frequency, high-pressure business &mdash; it demands precision, speed, and strong judgment under constant movement.
 
 
 You will be responsible for the operational engine of the Food vertical: vendor performance, delivery efficiency, cost structures, contribution margins, and overall vertical performance health. Every operational lever that impacts reliability, scalability, and profitability will sit under your direct ownership.
 
 
 This is not a coordination role. It is a performance role.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Operational Strategy &amp; Execution
 </li>
 <li>
 Partner closely with the COO to define and execute the Food operations roadmap.
 </li>
 <li>
 Convert strategic priorities into measurable KPIs and execution plans.
 </li>
 <li>
 Ensure sustainable order growth while protecting contribution margins and operational stability.
 </li>
 <li>
 Drive operational readiness for expansions, new initiatives, and structural improvements across the vertical.
 </li>
 <li>
 Food Vertical Performance &amp; Unit Economics
 </li>
 <li>
 Own the core performance metrics of the Food vertical including fulfillment rate, SLA adherence, cancellation rate, delivery time, cost per order, rider productivity, and customer satisfaction.
 </li>
 <li>
 Continuously optimize supply-demand balance in dense operating environments.
 </li>
 <li>
 Refine incentive structures for riders and restaurant partners with a clear understanding of their economic impact.
 </li>
 <li>
 Work closely with Finance to model profitability scenarios and implement cost control initiatives.
 </li>
 <li>
 You should deeply understand how prep time affects dispatch logic, how batching impacts utilization, and how operational mechanics influence margin.
 </li>
 <li>
 Process Optimization &amp; Scalability
 </li>
 <li>
 Identify inefficiencies across the Food operational lifecycle and eliminate them through structured, data-driven problem solving. Standardize SOPs and improve operational consistency.
 </li>
 <li>
 Collaborate with Product and Tech to automate manual workflows and enhance dispatch, batching, and visibility tools.
 </li>
 <li>
 Lead root cause analysis for service failures and implement corrective action frameworks that prevent recurrence.
 </li>
 <li>
 Restaurant Operations &amp; Partner Success
 </li>
 <li>
 Monitor and improve restaurant operational metrics including prep time accuracy, acceptance rates, SLA compliance, and order quality.
 </li>
 <li>
 Work closely with Commercial to ensure operational feasibility during onboarding and scaling.
 </li>
 <li>
 Reduce friction between restaurants and logistics by introducing structured performance frameworks and clear accountability mechanisms.
 </li>
 <li>
 Analytics &amp; Performance Discipline
 </li>
 <li>
 Lead weekly and monthly performance reviews backed by data and actionable insights.
 </li>
 <li>
 Build and refine dashboards, reporting structures, and performance scorecards that directly influence operational decisions.
 </li>
 <li>
 Leverage demand forecasting, cohort analysis, and behavioural data to identify growth and efficiency levers. When metrics shift, you understand why &mdash; and you act decisively.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 10+ years of operational experience, with at least 5&ndash;7 years in food delivery, high-frequency platforms, or tech-enabled logistics environments.
 </li>
 <li>
 Experience in dense, highly competitive markets is essential.
 </li>
 <li>
 Background in logistics, food operations, commercial strategy, or product operations within leading global platforms is strongly preferred. You must understand supply-demand balance, incentive systems, batching logic, dispatch optimization, and unit economics at a structural level.
 </li>
 <li>
 Strong analytical capability is mandatory. Exposure to BI tools, SQL, and performance dashboarding is expected. MBA or equivalent advanced degree is a plus.
 </li>
 <li>
 Beyond experience, we are looking for high cognitive ability, emotional resilience, and the ability to operate under sustained pressure. This role requires someone who takes ownership, makes tough decisions quickly, and executes without waiting for direction.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Deputy Director – Food Operations

SkyChefs

Job Title: Director of Operations- Airline Catering Ops Job Location: Minneapolis-USA-55450 Work Location Type: On-Site Salary Range: $126,015.35 - 158,000.00 About us Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation&rsquo;s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job &ndash; it&rsquo;s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America&rsquo;s first, foremost, and finest and take your career to new heights. Role Purpose Statement We are seeking a results-driven Director of Operations to lead our Minneapolis Customer Service Center (CSC). Reporting directly to the General Manager, this role has full oversight of all operational departments and is responsible for driving performance, efficiency, and continuous improvement across the site. This leader will play a critical role in executing business strategy, optimizing processes, and building high-performing teams while ensuring operational excellence, safety, and compliance. The ideal candidate brings strong financial acumen, operational discipline, and a relentless commitment to delivering best-in-class results. Our MSP operations has 550+ employees and services 12+ domestic and international airline clients. Location: near MSP International Airport Benefits: Eligible as of Day 1, no waiting period. Main Accountabilities Operational Leadership &amp; Execution Execute the CSC strategic plan and ensure alignment with corporate policies, standards, and customer requirements Oversee day-to-day operations across all departments to ensure performance, efficiency, and service excellence Identify operational inefficiencies, bottlenecks, and performance gaps; implement sustainable solutions Drive continuous improvement initiatives focused on process optimization, cost reduction, and quality enhancement Ensure optimal deployment of labor, equipment, and materials to maximize productivity Business &amp; Financial Management Partner with the General Manager to develop annual business plans, budgets, and long-range strategies Manage and optimize operational performance against financial targets, including cost, productivity, and ROI Monitor key performance indicators and take swift corrective action when needed Evaluate risks and opportunities to support proactive, data-driven decision-making Initiate and manage capital expenditure (CapEx) projects Cross-Functional Collaboration Foster strong alignment and communication across operations, supply chain, HR, finance, and commercial teams Build effective partnerships with external stakeholders including customers, suppliers, and regulatory bodies Ensure operational methods meet contractual agreements and organizational standards Safety, Quality &amp; Compliance Champion a culture of safety, quality, and compliance across all operations Ensure adherence to all corporate and regulatory requirements (e.g., GQS, HACCP, safety programs) Lead initiatives that strengthen workplace safety, food/production safety (where applicable), and environmental practices Leadership &amp; Talent Development Build, lead, and develop a high-performing, engaged operations team Set clear expectations and hold leaders accountable to ambitious performance standards Coach and develop talent through structured programs, including Global Performance System (GPS) Create a culture grounded in company values, accountability, and continuous improvement Demonstrate emotional intelligence and presence to effectively influence at all levels Knowledge, Skills and Experience Experience &amp; Education Bachelor&rsquo;s degree required (or equivalent experience) 5&ndash;7+ years of progressive leadership experience in operations or manufacturing environments Proven experience leading multiple departments and large, cross-functional teams Core Capabilities Operational Excellence: Strong ability to identify inefficiencies and implement impactful improvements Strategic Thinking: Builds and executes long-term plans aligned with business priorities Financial Acumen: Deep understanding of cost drivers, budgeting, and performance metrics Adaptive Decision-Making: Thrives in fast-paced environments and makes sound, timely decisions Process Optimization: Demonstrated success improving workflows and operational systems Risk Assessment: Anticipates challenges and proactively mitigates risk Leadership &amp; Communication Strong communication and presentation skills High emotional intelligence with strong interpersonal judgment Proven ability to influence, align, and inspire teams Competitive, results-oriented mindset with a strong sense of ownership and urgency Why This Role This is a high-impact leadership opportunity to shape the performance and culture of a critical operations center. You will have full operational visibility and the ability to drive meaningful improvements, develop talent, and deliver measurable business results SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Director of Operations- Airline Catering Ops

Titanic Hospitality Solutions W.L.L.

Job Description: We are seeking a Chief Hospitality Operations Officer to lead hospitality operations, oversee service excellence programs, and drive operational performance across the organization. The role includes managing guest experience strategies, operational planning, and large-scale hospitality teams.Key Responsibilities:<ul><li>Lead hospitality operations and guest service functions</li><li>Oversee operational performance, quality standards, and customer satisfaction initiatives</li><li>Manage department leaders, service teams, and strategic projects</li><li>Drive operational efficiency and continuous service improvement programs</li></ul>Requirements:<ul><li>Experience in hospitality operations, hotel management, or executive hospitality leadership</li><li>Strong leadership, organizational, and customer service skills</li><li>Knowledge of hospitality operations, guest experience management, and service delivery standards</li><li>Degree in Hospitality Management, Business Administration, or related field preferred</li></ul>Why Work With Us:<ul><li>Executive leadership role within a growing hospitality organization</li><li>Opportunity to shape guest experience and operational strategy</li><li>Competitive compensation and career growth opportunities</li></ul>Pay: QAR38,000.00 - QAR48,000.00 per monthWork Location: In person

Chief Hospitality Operations Officer

Skyport Hospitality

<div>About First Meridian Services
At First Meridian Services, Inc., our team members are our greatest asset. We are committed to building a workplace that excites, rewards, and supports you&mdash;one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater.
As you get to know our culture and mission, we hope you&rsquo;ll take full advantage of the opportunities to enhance your profession and contribute to our shared goals. We believe in creating a rewarding environment where you can build a long and successful career. Welcome to First Meridian Services&mdash;where your future takes flight.<h3 class="jobSectionHeader"> 
SUMMARY</h3>
The General Manager is responsible for overseeing all aspects of daily operations to ensure a high-quality dining experience for guests. This role includes managing staff, inventory management, ensuring compliance with health and safety regulations, and driving business growth through strategic planning and excellent customer service. Strong leadership, organizational skills, and a commitment to delivering exceptional service are essential for success in this position.<h3 class="jobSectionHeader"> 
PRIMARY RESPONSIBILITIES</h3><ul><li> Oversee daily operations of the restaurant, ensuring efficiency and high standards of service.</li><li> Manage staff, including hiring, training, scheduling, and performance evaluations.</li><li> Develop and implement strategies to increase revenue and customer satisfaction.</li><li> Monitor inventory levels and order supplies as needed.</li><li> Ensure compliance with health, safety, and sanitation regulations.</li><li> Review monthly Profit &amp; Loss statements with Director of Operations and develop action plans to address areas of concern.</li><li> Handle customer complaints and ensure excellent customer service.</li><li> Maintain financial records, including budgets, sales reports, and payroll.</li><li> Collaborate with Executive Chef and kitchen staff to ensure smooth operations and high-quality food.</li><li> Foster a positive and productive work environment.</li><li> Ensure all equipment is properly maintained and operational.</li><li> Conduct regular inspections to ensure the restaurant meets all regulatory requirements.</li></ul><h3 class="jobSectionHeader"> 
</h3><h3 class="jobSectionHeader">
REQUIRED SKILLS/ABILITIES</h3><ul><li> Highest standards of integrity, and discretion, with proven ability to maintain confidentiality.</li><li> Strong understanding of restaurant operations.</li><li> Highly organized, detail orientated, and common sensical.</li><li> Effective communication skills both verbal and written, including the ability to coach, direct, and influence a diverse group of individuals.</li><li> A leadership style that promotes respect, collaboration, and teamwork.</li><li> Demonstrated ability to troubleshoot and competently problem-solve.</li><li> Flexible to work nights, weekends, and holidays</li><li> Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations</li></ul><ul><li> 
 Ability to use basic math; e.g., addition, subtraction, and basic fractions</li><li> Must pass a 10-year background check</li></ul><h3 class="jobSectionHeader"> 
EDUCATION AND EXPERIENCE:</h3><ul><li> High School diploma and some college preferred</li><li> 5+ years of experience in a supervisory or management role within the restaurant or hospitality industry.</li><li> Experience with inventory management, budgeting, and financial reporting</li><li> Extensive knowledge of restaurant operations, including front-of-house and back-of-house management, food safety regulations, and customer service standards.</li><li> ServSafe certification required</li></ul><h3 class="jobSectionHeader"> 
WORKING ENVIRONMENT</h3>
Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.
Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.
The nature of restaurant work requires the General Manager to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures.<div><div><div> 
Physical Requirements 
Frequency 
Mental Requirements 
Frequency</div><div> 
Bend 
Occasionally 
Communicate Orally 
Constantly</div><div> 
Climb/Crawl 
Occasionally 
Evaluating 
Frequently</div><div> 
Sit 
Rarely 
Perform Calculations 
Occasionally</div><div> 
Kneel 
Occasionally 
Read/Comprehend 
Regularly</div><div> 
Squat 
Occasionally 
Reason/Analyze 
Regularly</div><div> 
Stand/Walk 
Constantly 
Write 
Occasionally</div> 
</div></div>
BENEFITS &amp; PERKS<ul><li>
Salary Range: $75k-$90K per year</li><li>
Bonus Structure</li><li>
Health, Dental and Vision Benefits</li><li>
FREE RTD/Light Rail Pass or FREE Parking Pass</li><li>
FREE meals</li><li>
401k</li><li>
30% Employee Discount</li><li>
Career Training and Advancement Opportunities</li><li>
And did we mention&hellip;working with great people</li></ul>
First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.</div>

General Manager - Aviator's Restaurant - Denver International Airport

Marriott International

<div>Additional Information 
Job Number26071510 
Job CategoryFood and Beverage &amp; Culinary 
LocationArea 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Assisting in Management of Restaurant Team
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Monitors employees to ensure performance expectations are met.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Assists in supervising daily shift operations.</li></ul>
<ul><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li></ul>
<ul><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul> 
Conducting Day-to-Day Restaurant Operations
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li></ul>
<ul><li>Ensures compliance with all restaurant policies, standards and procedures.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul>
<ul><li>Manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Performs all duties of restaurant employees and related departments as necessary.</li></ul>
<ul><li>Opens and closes restaurant shifts.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Encourages employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Meets and greets guests.</li></ul> 
Conducting Human Resource Activities
<ul><li>Supervises on-going training initiatives.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul>
<ul><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

AsstMgr-Restaurants

<div>Additional Information 
Job Number26067799 
Job CategoryFood and Beverage &amp; Culinary 
Location3243 Al Salam Street, Jeddah, Saudi Arabia, Saudi Arabia, 23613 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Assisting in Management of Restaurant Team
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Monitors employees to ensure performance expectations are met.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Assists in supervising daily shift operations.</li></ul>
<ul><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li></ul>
<ul><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul> 
Conducting Day-to-Day Restaurant Operations
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li></ul>
<ul><li>Ensures compliance with all restaurant policies, standards and procedures.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul>
<ul><li>Manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Performs all duties of restaurant employees and related departments as necessary.</li></ul>
<ul><li>Opens and closes restaurant shifts.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Encourages employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Meets and greets guests.</li></ul> 
Conducting Human Resource Activities
<ul><li>Supervises on-going training initiatives.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul>
<ul><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Outlets Manager

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