director of restaurant operations

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for a Deputy Director &ndash; Food Operations to fully own the operational performance of our Food vertical.
 
 
 This is a standalone, high-impact role focused on execution, optimization, and profitability. You will work directly with the COO to translate strategy into disciplined operational outcomes. Food is a high-frequency, high-pressure business &mdash; it demands precision, speed, and strong judgment under constant movement.
 
 
 You will be responsible for the operational engine of the Food vertical: vendor performance, delivery efficiency, cost structures, contribution margins, and overall vertical performance health. Every operational lever that impacts reliability, scalability, and profitability will sit under your direct ownership.
 
 
 This is not a coordination role. It is a performance role.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Operational Strategy &amp; Execution
 </li>
 <li>
 Partner closely with the COO to define and execute the Food operations roadmap.
 </li>
 <li>
 Convert strategic priorities into measurable KPIs and execution plans.
 </li>
 <li>
 Ensure sustainable order growth while protecting contribution margins and operational stability.
 </li>
 <li>
 Drive operational readiness for expansions, new initiatives, and structural improvements across the vertical.
 </li>
 <li>
 Food Vertical Performance &amp; Unit Economics
 </li>
 <li>
 Own the core performance metrics of the Food vertical including fulfillment rate, SLA adherence, cancellation rate, delivery time, cost per order, rider productivity, and customer satisfaction.
 </li>
 <li>
 Continuously optimize supply-demand balance in dense operating environments.
 </li>
 <li>
 Refine incentive structures for riders and restaurant partners with a clear understanding of their economic impact.
 </li>
 <li>
 Work closely with Finance to model profitability scenarios and implement cost control initiatives.
 </li>
 <li>
 You should deeply understand how prep time affects dispatch logic, how batching impacts utilization, and how operational mechanics influence margin.
 </li>
 <li>
 Process Optimization &amp; Scalability
 </li>
 <li>
 Identify inefficiencies across the Food operational lifecycle and eliminate them through structured, data-driven problem solving. Standardize SOPs and improve operational consistency.
 </li>
 <li>
 Collaborate with Product and Tech to automate manual workflows and enhance dispatch, batching, and visibility tools.
 </li>
 <li>
 Lead root cause analysis for service failures and implement corrective action frameworks that prevent recurrence.
 </li>
 <li>
 Restaurant Operations &amp; Partner Success
 </li>
 <li>
 Monitor and improve restaurant operational metrics including prep time accuracy, acceptance rates, SLA compliance, and order quality.
 </li>
 <li>
 Work closely with Commercial to ensure operational feasibility during onboarding and scaling.
 </li>
 <li>
 Reduce friction between restaurants and logistics by introducing structured performance frameworks and clear accountability mechanisms.
 </li>
 <li>
 Analytics &amp; Performance Discipline
 </li>
 <li>
 Lead weekly and monthly performance reviews backed by data and actionable insights.
 </li>
 <li>
 Build and refine dashboards, reporting structures, and performance scorecards that directly influence operational decisions.
 </li>
 <li>
 Leverage demand forecasting, cohort analysis, and behavioural data to identify growth and efficiency levers. When metrics shift, you understand why &mdash; and you act decisively.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 10+ years of operational experience, with at least 5&ndash;7 years in food delivery, high-frequency platforms, or tech-enabled logistics environments.
 </li>
 <li>
 Experience in dense, highly competitive markets is essential.
 </li>
 <li>
 Background in logistics, food operations, commercial strategy, or product operations within leading global platforms is strongly preferred. You must understand supply-demand balance, incentive systems, batching logic, dispatch optimization, and unit economics at a structural level.
 </li>
 <li>
 Strong analytical capability is mandatory. Exposure to BI tools, SQL, and performance dashboarding is expected. MBA or equivalent advanced degree is a plus.
 </li>
 <li>
 Beyond experience, we are looking for high cognitive ability, emotional resilience, and the ability to operate under sustained pressure. This role requires someone who takes ownership, makes tough decisions quickly, and executes without waiting for direction.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Deputy Director – Food Operations

HIT HR

Job Title: Dispatcher &ndash; Restaurant Operations Location: Dubai, UAEAbout the Role: A well-established multi-cuisine restaurant in Dubai is hiring a Dispatcher to manage food order coordination between the kitchen and delivery drivers. The candidate must be quick, organized, and able to work under pressure.Salary &amp; Benefits:<ul><li>Salary: AED 3200</li><li>Duty Meal, Visa, Medical Insurance, Air Ticket</li><li>Other benefits as per UAE Labor Law</li><li>Working Hours: 9 hours per day</li><li>Weekly Off: 1 day per week</li></ul>Key Responsibilities:<ul><li>Assign and track delivery orders efficiently</li><li>Coordinate with kitchen and delivery team</li><li>Ensure accurate and timely dispatch of food orders</li><li>Handle customer inquiries regarding deliveries</li><li>Maintain delivery records</li></ul>Requirements:<ul><li>Previous experience in dispatch or food delivery coordination preferred</li><li>Strong communication and multitasking skills</li><li>Familiar with local delivery routes in Dubai</li><li>Ready to join immediately (preferred)</li></ul>How to Apply: Send your CV with photo &amp; visa status to: careers@hithrc.com WhatsApp: +971 56 927 5277 / +971 50 107 1143 Please mention &ldquo;Dispatcher &ndash; Dubai&rdquo; in the subject line.Job Type: Full-timePay: AED3,200.00 per monthWork Location: In person

Dispatcher – Restaurant Operations

ALKO Hotels

ALKO HOTELS is a limited-service hotel development, ownership, and management company headquartered in Eugene, Oregon. With a focus on exceptional service and quality hotel products, ALKO HOTELS has a reputation for progressive and successful property management. The Executive Team, with over 30 years of experience, delivers great results in diverse market sectors such as university, urban, and growing markets. ALKO HOTELS prides itself on exceeding clients' expectations through technical expertise and in-depth market knowledge.Role DescriptionThis is a full-time on-site role for an Area Director of Hotel Operations at ALKO HOTELS located in Eugene, Oregon. Regional Directors are responsible for all areas of operation for the hotels that are under their supervision. This includes, but is not limited to, hotel sales, hotel profitability, personnel, and the overall condition of the property. Directors of Hotel Operations will report directly to the Corporate team and are in charge of 6 Hotels in Oregon. It is also the responsibility of the Area Director of Hotel Operations to step in and assist properties that are in transition from general managers, and includes taking on the role of general manager until the position has been filled.Qualifications<ul><li>Operations Management and Customer Service skills</li><li>Budgeting and Sales skills</li><li>Experience in the hospitality industry</li><li>Ability to train and delate teamwork throughout the property for success</li><li>Strong leadership and communication skills</li><li>Bachelor's degree in Hospitality Management or related field</li></ul>Requirements: College or higher level education10 years of Hotel operations experienceMinimum of 5 years at the Area Director of Operations level.Must be a strong leader, self-motivator, team builder, and willing toWork 50+ hours per week (minimum 5 days per week).Must have a vehicle and be ready to commute to each property, including one in Beaverton, as needed.General Responsibilities:<ul><li>Oversee the implementation of company plans and programs and ensure compliance with brand standards.</li><li>Uses business knowledge, sales and operational skills, and diverse sources of information, products, and tools to generate profitability and ensure high levels of customer satisfaction.</li><li>Conduct property visits and implement pre-opening systems for new projects.</li><li>Execute operational strategies and monitor property performance against defined expectations.</li><li>Create a clear system of accountability with General Managers.</li><li>Contribute on a regular basis to the training at the property level.</li><li>Develop and empower the development of hotel staff for progression in the company.</li><li>Negotiate skillfully to settle differences and win concessions without damaging relationships.</li><li>Implement ways for General Managers to hold employees accountable for their job performance.</li><li>Actively pursue learning and self-development to enhance personal, professional, and unit growth.</li><li>Keep abreast of new developments and trends in the market.</li><li>Understand and learn brands.</li><li>Become subject matter experts in ALKO Hotels policies and procedures.</li></ul>Regional Directors are expected to work a minimum schedule of Monday through Friday from 8:00 A.M. to 5:00 P.M., plus any other hours or weekend days as needed to complete their responsibilities. Regional Directors are expected to be on property either from 8:00 A.M. until 5:00 P.M. or from 8:30 A.M. until 5:30 P.M. Regional Directors are to notify the Corporate of their intended work schedule. When visiting properties more than 45 miles from their home, Regional Directors are to be in route to these properties by 8:00 A.M. and should never leave a property before 3:00 P.M.ResponsibilitiesThe main responsibility of the Regional Director will be to provide support for each of his managers and teams. By providing the necessary support for the manager, a Regional Director will develop the loyalty of the managers. In order to provide the necessary support for the manager, the Regional Director is expected to work shifts if needed to relieve a manager who is working extra hours because of the lack of help. The Regional Director is expected to work weekends when necessary to give the manager time off when no other help is available. The Regional Director is expected to help the manager interview when short of help and is expected to help the manager find help from other hotels in the system when needed. In general, the Regional Director is expected to perform any task that will lend support to the manager, not just those listed above.In addition to the responsibility of providing support to the manager, the Regional Director will be responsible for the duties listed below.<ul><li>Regional Directors are to spend at least one night a quarter at each property. This includes the properties in the city in which they live. Quarterly visit reports are to be completed for each visit; reports for two or more properties are not to be completed on the same overnight stay. Theses are to be turned in to the Corporate on a quarterly basis.</li><li>Regional Directors will complete a weekly time report and return it to the Corporate on a daily basis wih a daily Director of Operations Report..</li><li>Regional Directors will complete bi-monthly inspections at all properties as scheduled by the Corporate. Copies of the Inspections are to be turned in to the Corporate and to HR. Regional Directors are to follow up with the managers regularly to see that all items listed on the inspections are corrected.</li><li>Regional Directors are responsible for overseeing that company Inspections are corrected and returned to the Corporate and HR in a timely manner. They are also responsible for seeing that all corrections are completed on Franchise company inspections and are returned to the Corporate and HR in a timely manner.</li><li>Regional Directors are to complete a manager report for the manager&rsquo;s file on a quarterly basis.</li><li>Regional Directors will be in contact with their area salesperson (s) on a regular basis. Regional Directors will work with the manager and sales representative to monitor rates. Lower rates during slow periods, higher rates during busier times, and special events. Always know what is happening in your locations.</li><li>Regional Directors will follow up with and contact properties during special event weeks and weekends. Regional Directors will make sure that properties are not blocked out with block reservations until all rooms are sold. A Regional Director must begin this follow-up months in advance of the special event(s). During the event you the Regional Director will call the Hotel several times during the day and night to make sure that they are full. The Regional Director should spend time at the property during the event if necessary.</li><li>Regional Directors will monitor all costs closely, especially payrolls. Payrolls may need to be monitored on a weekly basis. If a property is having high payroll cost, it should be monitored on a daily basis.</li><li>Regional Directors will ultimately be responsible for the quality of employees employed by each of their Hotels. Regional Directors should work with the managers in hiring competent employees and may have to actually complete the hiring process, from running ads to interviewing, to hiring the employee. Regional Directors are to constantly monitor the staff training by the manager. Managers should be given a time frame in which to replace substandard employees. If the manager does not dismiss them, it will be the Regional Director&rsquo;s responsibility to do so.</li><li>Regional Directors are responsible for overseeing that all Accounts Receivables are collected in a timely manner. The Regional Director will make personal contact with all accounts 60 days past due and shall notify Corporate of the status of the account. Regional Directors are to continue contacting the past due accounts until the account is collected.</li><li>Regional Directors will be responsible for following up on credit card chargebacks and furnishing the proper documentation to the corporate office. Regional Directors need to monitor credit card procedure compliance by the managers and employees to prevent loss of revenue through credit card charge backs.</li><li>The Regional Director will be responsible for covering any hotel that may be without a manager for vacations, terminations, resignations, illness, or for any other reason that may leave a hotel without proper management.</li><li>The Regional Director&rsquo;s responsibilities are not limited to the above. A Regional Director will be responsible for performing those duties deemed necessary for the profitable management of the company.</li></ul>Revenue:Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget.Profit:Effectively manage and control all operational expenses, including labor, overtime, supplies, etc., enforce ALKO Hotels procurement guidelines, and seek and implement cost-saving strategies.Quality: Guest Service: Ensure that the hotel meets/exceeds ALKO Hotels and Brand standards for guest satisfaction.Training: Analyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to ALKO Hotels' training guidelines and policies.Conducts monthly audits to ensure quality standards are to the brand and ALKO Hotels standards.Sales &amp; Marketing:Provide leadership support and direction to the sales team, by taking an active role in the preparation and implementation of the hotel&rsquo;s annual Marketing plan. Make sales calls to Key accounts and capitalize on all revenue opportunities. Sales calls with and without a Sales Manager will be expected.Community Involvement:Ensure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations.Leadership:Leading: Motivate, coach, and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to ALKO Hotels' Standard Operating Procedures.Specific Responsibilities: Send a daily end-of-the-day activity and accomplishment email to Corporate Team Things mentioned on Daily Activities will include: Inspection Results (Can be breakfast room, guest rooms, Monthly, PM&rsquo;s, Surprise, safety inspection etc.). Sales Events (Can be sales calls, inquiries, group results, events attended). Budget Review (Can be forecasts, ordering changes, schedule changes, anything that affects revenue anticipated). Maintenance (Something they did or inquired about, out of order room detail, special things needed for ordering or additional inspections). Weekly Walk details along with what public area was given attention. Labor Develop and implement the approved business plan to attain and exceed the financial goals. Maintain a high personal visibility throughout the property. Gain and maintain excellent knowledge of local competition and general industry trends. Handle any emergencies at the hotel. Actively manage the financial statement and review and critique performance in a timely fashion. Teach the process to all members of the management team. Assess and/or ensure regular and timely assessment and performance reviews of all hotel associates and the processing of all personnel records. Closely monitor sales solicitation activities. Conduct daily individual meetings with each department head/manager to review the prior day&rsquo;s outcomes and today&rsquo;s goals. Conduct prescheduled weekly meetings with the department heads/managers. Conduct monthly and or quarterly staff meetings to update files or conduct training for all employees. Conduct a monthly safety meeting to ensure safety policies and procedures are known and followed by all associates. Ensure all associates are trained on emergency and security procedures and policies. Ensure that all property equipment is in good working condition. Successfully maintain adequate staffing. Audits on par stock in all areas to make sure that all required hotel supplies are ordered and stocked in advance of need. Performs audits on rooms and other operating areas. Provide effective leadership to hotel team members. Ensure hotel staff are provided with uniforms and name tags, and uphold property grooming standards. Ensures effective, timely, and accurate communications flow with regard to hotel policies and procedures. Corporate client handling and taking part in new client acquisition, along with the sales team , whenever required. Assisting in residential sales when required and developing strong sales prospects.Optimum Attributes: Willing to take responsibility and accountability for the team. Well-groomed and professional appearance. Willing to work on weekends and holidays if required. Effective communication skills. Good listener. Emphatic and tolerant. Open with praise, discreet with criticism. Consistent and congruent. Rational, prudent, and practical. Must be available 24/7 to respond to any guest or employee emergencies.Job Type: Full-timePay: Up to $110,000 per year depending on experienceBenefits:<ul><li>401(k)</li><li>401(k) Profit Sharing</li><li>Dental Insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Discretionary End of Year Bonus</li></ul>Schedule:<ul><li>9-hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekends as needed</li></ul>Work Location: In personJob Type: Full-timePay: Up to $110,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Director of Operations: 5 years (Preferred)</li></ul>Ability to Commute:<ul><li>Eugene, OR 97403 (Required)</li></ul>Ability to Relocate:<ul><li>Eugene, OR 97403: Relocate before starting work (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Area Director of Hotel Operations

Margin Plus Management

About UsWe are a fast-growing company in the F&amp;B sector, currently in an exciting expansion phase. Our focus is on building strong operational systems and scaling in a structured, sustainable way.Role OverviewWe are seeking an experienced and driven Head of Operations &amp; Business Developer to lead our operational strategy and expansion efforts. This role goes beyond managing daily operations&mdash;it involves building systems, developing teams, and driving business growth.Key Responsibilities<ul><li>Building scalable systems</li></ul><ul><li>Oversee and optimize daily operations across all locations</li></ul><ul><li>Design and implement scalable systems and processes</li></ul><ul><li>Lead expansion efforts, including opening new branches</li></ul><ul><li>Good Comprehension on numbers</li></ul><ul><li>Can Lead the teams and develop potential leaders</li></ul><ul><li>Identify and execute growth opportunities</li></ul>Requirements<ul><li>Minimum 5 years of experience in operations, preferably in F&amp;B or restaurant chains</li></ul><ul><li>Proven experience in opening new locations and managing expansion</li></ul><ul><li>Strong financial and operational acumen</li></ul><ul><li>Demonstrated leadership and team-building skills</li></ul><ul><li>Strategic thinker with strong execution capabilities</li></ul>What We Offer<ul><li>Opportunity to play a key role in a high-growth company</li></ul><ul><li>Leadership position with real impact on business direction</li></ul><ul><li>Career growth aligned with company expansion</li></ul>Important NoteThis role is not suitable for candidates who are only focused on routine operations management. We are looking for someone who can think strategically and contribute to building and growing the business.How to ApplyPlease submit your application with relevant experience certificate. recruitment@marginplus-qa.comJob Types: Full-time, PermanentExperience:<ul><li>F&amp;B Operation Manager: 5 years (Required)</li><li>Business Development: 5 years (Required)</li></ul>Work Location: In person

Head of Operations & Business Development (F&B)

Compass Healthcare

<div>
 Morrison Healthcare
 
 
 
 Salary:
 
 $140,000.00
 
 
 
 
 
 Other Forms of Compensation:
 
 RDO Bonus
 
 
 
 Morrison Healthcare
 
 , a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the
 
 Power of Food
 
 to create personalized dining experiences for patients and in their caf&eacute;s to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation&rsquo;s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare&rsquo;s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
 
 
 
 Job Summary
 
 
 
 We are seeking a
 
 Regional Director of Operations
 
 to join our Morrison Healthcare team and provide strategic, multi-unit leadership across food service operations throughout
 
 Alabama.
 
 
 
 <ul>
 <li>
 Relocation Assistance Available
 
 
 </li>
 </ul>
 Working as a
 
 Regional Director of Operations (RDO)
 
 you will lead, manage, and inspire a team of District Managers and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Leads, manages, and inspires a diverse team of District Managers, Resident District Managers, and/or Director of Dining Services, and their teams, to provide top-notch service
 </li>
 <li>
 Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)
 </li>
 <li>
 Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
 </li>
 <li>
 Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications
 </li>
 <li>
 Supports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
 </li>
 <li>
 Serves as representative/brand ambassador of the Chartwells team to senior clients in territory, and acts as escalation point
 </li>
 <li>
 Works with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)
 </li>
 <li>
 Collaborates with key partners to support regional initiatives
 </li>
 <li>
 Ensures compliance with QA, policy, and USDA program requirements, along with completing all reporting on time
 </li>
 <li>
 Champions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation
 </li>
 <li>
 Owns the financial results/P&amp;L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
 </li>
 <li>
 Ensures consistent and fair administration of all policies and procedures
 </li>
 <li>
 Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degree
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
 </li>
 <li>
 Has a proven track record of growing a business and leading teams, along with strong financial acumen
 </li>
 <li>
 Has ability to think quickly, analytically, strategically, and accurately
 </li>
 <li>
 Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
 </li>
 <li>
 Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
 </li>
 <li>
 Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
 </li>
 <li>
 Proficient in the use of Microsoft Suite
 
 
 </li>
 </ul>
 Extensive travel required in this position
 
 
 
 Apply to Morrison Healthcare today!
 
 
 
 
 Morrison Healthcare is a member of Compass Group USA
 
 
 
 
 Click here to Learn More about the Compass Story
 
 
 
 
 Associates At Morrison Healthcare Are Offered Many Fantastic Benefits.
 
 
 
 <ul>
 <li>
 Medical
 </li>
 <li>
 Dental
 </li>
 <li>
 Vision
 </li>
 <li>
 Life Insurance/ AD
 </li>
 <li>
 Disability Insurance
 </li>
 <li>
 Retirement Plan
 </li>
 <li>
 Flexible Time Off
 </li>
 <li>
 Paid Parental Leave
 </li>
 <li>
 Holiday Time Off (varies by site/state)
 </li>
 <li>
 Personal Leave
 </li>
 <li>
 Associate Shopping Program
 </li>
 <li>
 Health and Wellness Programs
 </li>
 <li>
 Discount Marketplace
 </li>
 <li>
 Identity Theft Protection
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Commuter Benefits
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Flexible Spending Accounts (FSAs)
 
 
 </li>
 </ul>
 Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
 
 
 https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
 
 
 
 Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 
 
 
 
 Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
 
 
 
 
 Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
 
 
 
 
 Applications are accepted on an ongoing basis.
 
 
 
 
 Morrison Healthcare maintains a drug-free workplace.
 
 
 
 
 Req ID:
 
 1522408
 
 
 Morrison Healthcare
 
 
 Joshua Ryan Keith
 
 
 [[req_classification]]
</div>

Regional Food Service Director of Operations

Wonder

<div>About Wonder
Everything&rsquo;s on the menu at Wonder. Except compromise. 
Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they&rsquo;re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. 
Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. 
Join us as we work to make great food more accessible. 
About the role
As a Launch Operations Leader, you&rsquo;ll be the leader responsible for orchestrating end-to-end training and operational readiness during new store openings. You will oversee Launch Operations Training Specialists, guiding their execution of training programs while ensuring new teams are fully prepared to operate to Wonder&rsquo;s standards. In this role, you&rsquo;ll manage pre-opening training, oversee launch execution, and provide post-opening coaching and performance analysis until successful transition to normalized operations. Success requires both hands-on leadership in the field and strategic thinking to anticipate challenges, develop solutions, and strengthen launch operations at scale. 
This is a salaried role requiring extensive travel within your assigned region and occasional cross-region support. 
Responsibilities:
Pre-Opening: Training &amp; Readiness<ul><li>
Lead intensive, hands-on training programs for new hourly and salaried team members in the weeks leading up to store openings.</li><li>
Oversee Launch Operations Training Specialists in executing training across recipe execution, kitchen operations, customer service, and food safety standards.</li><li>
Oversee interviewing, selection, and staffing processes, ensuring adequate coverage and alignment to business needs.</li><li>
Develop managers and crew in problem-solving, efficiency, and Wonder&rsquo;s operational excellence model.</li><li>
Conduct mock service scenarios and readiness assessments to ensure full preparedness for launch.</li></ul> 
Launch &amp; Post-Opening Execution<ul><li>
Oversee store openings, ensuring smooth execution and adherence to Wonder&rsquo;s brand standards.</li><li>
Provide real-time coaching and performance feedback to team members, managers, and Launch Specialists during critical launch weeks.</li><li>
Identify and troubleshoot operational challenges quickly to maintain execution quality and service consistency.</li><li>
Support business operations directly as required, including staffing and managing shifts to maintain execution.</li><li>
Support the successful execution of new initiatives during launches, ensuring teams are trained, engaged, and able to adapt quickly as NSO locations pilot updates that may later be implemented across the broader business.</li><li>
Act as the primary point of accountability for launch-site performance management until turnover to normalized operations.</li></ul> 
Post-Opening Support &amp; Continuous Improvement<ul><li>
Track and analyze key performance metrics (speed of service, food quality, execution accuracy, guest satisfaction).</li><li>
Identify opportunities for continuous improvement in training delivery, launch systems usage, and post-launch support.</li><li>
Conduct operational audits and readiness reviews to ensure sustained success beyond launch.</li><li>
Develop Launch Operations Training Specialists through coaching, feedback, and formal performance reviews.</li><li>
Develop and execute improvement plans based on data-driven insights.</li><li>
Partner with Regional Launch Manager to refine launch playbooks, strengthen training content, and improve scalability.</li><li>
Provide structured feedback to cross-functional partners (Operations, HR, L&amp;D, Safety) to enhance systems, standards, and training programs.</li></ul> 
Qualifications<ul><li>
3+ years of experience leading restaurant openings, training, or multi-unit operations in a high-volume, fast-paced environment.</li><li>
Strong leadership skills with demonstrated ability to manage and develop teams, ideally with direct oversight of trainers or frontline leaders.</li><li>
Expertise in training and developing teams across varying learning models and adapting training delivery to different learning styles.</li><li>
Deep knowledge and experience with food safety and hazard analysis critical control point (HACCP) guidelines.</li><li>
Strong analytical skills to track, interpret, and act on operational performance metrics.</li><li>
Business acumen to manage staffing, scheduling, and shift-level operations during launch periods.</li><li>
Comfortable operating in a high-growth, ambiguous environment with the ability to make informed, time-sensitive decisions.</li><li>
Strong communication and coaching skills, with the ability to provide daily, actionable feedback.</li><li>
Familiarity with operational systems including LMS, Kitchen Display Systems (KDS), and Point of Purchase (POP) technology.</li><li>
Willingness to travel extensively (up to 85%) to support Wonder&rsquo;s expansion.</li></ul> 
Requirements<ul><li>
Must be 21 years old and legally authorized to work in the US</li><li>
Must be able to lift 50 pounds</li><li>
Must be able to stand for a full shift while working</li><li>
Must have open availability, including night and weekend availability</li><li>
Must have the means of transportation and ability to travel from site to site within assigned region</li><li>
Food Handler Certification (or willingness to obtain)</li><li>This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)</li></ul> 
Role Details<ul><li>
Salary Range: $95000 per year - $109500 per year</li><li>
Multi-Location Role, Travel Required</li></ul> 
Benefits<ul><li>
Medical, Dental, and Vision Insurance</li><li>
100% employer-paid Life Insurance</li><li>
401(k) Retirement Plan</li><li>
Employer match for Health Savings Account (HSA)</li><li>
Learning and Development opportunities to advance your career</li><li>
Employee Stock</li><li>
Employee Discount</li></ul>
Note: Some of our benefits vary by state and depend on the number of hours you work.
#WonderAC2 
An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:<ul><li>
The candidate&rsquo;s ability to perform the tasks in the available job role.</li><li>
The candidate's self-rated skill proficiency.</li><li>
The candidate&rsquo;s fit for this job posting.</li></ul>
More information about the type, source, and retention policy relating to data collected for the AEDT can be found on the privacy policy here. We retain your personal information for as long as is necessary to manage your application for and employment with the Company and in accordance with our data retention schedule. We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, address other legitimate business needs, or as permitted or required by applicable law. We may also retain your personal information in a deidentified or aggregated form so that it can no longer be associated with you. To determine the appropriate retention period for your personal information, we consider various factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements. Personal information does not include certain categories of information, such as publicly available information from government records, personal information you make available to the public, and deidentified or aggregated information. 
A final note
At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.</div>

New Restaurant Openings Leader

<div>About Wonder
Everything&rsquo;s on the menu at Wonder. Except compromise. 
Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they&rsquo;re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. 
Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. 
Join us as we work to make great food more accessible. 
About the role
As a Launch Operations Leader, you&rsquo;ll be the leader responsible for orchestrating end-to-end training and operational readiness during new store openings. You will oversee Launch Operations Training Specialists, guiding their execution of training programs while ensuring new teams are fully prepared to operate to Wonder&rsquo;s standards. In this role, you&rsquo;ll manage pre-opening training, oversee launch execution, and provide post-opening coaching and performance analysis until successful transition to normalized operations. Success requires both hands-on leadership in the field and strategic thinking to anticipate challenges, develop solutions, and strengthen launch operations at scale. 
This is a salaried role requiring extensive travel within your assigned region and occasional cross-region support. 
Responsibilities:
Pre-Opening: Training &amp; Readiness<ul><li>
Lead intensive, hands-on training programs for new hourly and salaried team members in the weeks leading up to store openings.</li><li>
Oversee Launch Operations Training Specialists in executing training across recipe execution, kitchen operations, customer service, and food safety standards.</li><li>
Oversee interviewing, selection, and staffing processes, ensuring adequate coverage and alignment to business needs.</li><li>
Develop managers and crew in problem-solving, efficiency, and Wonder&rsquo;s operational excellence model.</li><li>
Conduct mock service scenarios and readiness assessments to ensure full preparedness for launch.</li></ul> 
Launch &amp; Post-Opening Execution<ul><li>
Oversee store openings, ensuring smooth execution and adherence to Wonder&rsquo;s brand standards.</li><li>
Provide real-time coaching and performance feedback to team members, managers, and Launch Specialists during critical launch weeks.</li><li>
Identify and troubleshoot operational challenges quickly to maintain execution quality and service consistency.</li><li>
Support business operations directly as required, including staffing and managing shifts to maintain execution.</li><li>
Support the successful execution of new initiatives during launches, ensuring teams are trained, engaged, and able to adapt quickly as NSO locations pilot updates that may later be implemented across the broader business.</li><li>
Act as the primary point of accountability for launch-site performance management until turnover to normalized operations.</li></ul> 
Post-Opening Support &amp; Continuous Improvement<ul><li>
Track and analyze key performance metrics (speed of service, food quality, execution accuracy, guest satisfaction).</li><li>
Identify opportunities for continuous improvement in training delivery, launch systems usage, and post-launch support.</li><li>
Conduct operational audits and readiness reviews to ensure sustained success beyond launch.</li><li>
Develop Launch Operations Training Specialists through coaching, feedback, and formal performance reviews.</li><li>
Develop and execute improvement plans based on data-driven insights.</li><li>
Partner with Regional Launch Manager to refine launch playbooks, strengthen training content, and improve scalability.</li><li>
Provide structured feedback to cross-functional partners (Operations, HR, L&amp;D, Safety) to enhance systems, standards, and training programs.</li></ul> 
Qualifications<ul><li>
3+ years of experience leading restaurant openings, training, or multi-unit operations in a high-volume, fast-paced environment.</li><li>
Strong leadership skills with demonstrated ability to manage and develop teams, ideally with direct oversight of trainers or frontline leaders.</li><li>
Expertise in training and developing teams across varying learning models and adapting training delivery to different learning styles.</li><li>
Deep knowledge and experience with food safety and hazard analysis critical control point (HACCP) guidelines.</li><li>
Strong analytical skills to track, interpret, and act on operational performance metrics.</li><li>
Business acumen to manage staffing, scheduling, and shift-level operations during launch periods.</li><li>
Comfortable operating in a high-growth, ambiguous environment with the ability to make informed, time-sensitive decisions.</li><li>
Strong communication and coaching skills, with the ability to provide daily, actionable feedback.</li><li>
Familiarity with operational systems including LMS, Kitchen Display Systems (KDS), and Point of Purchase (POP) technology.</li><li>
Willingness to travel extensively (up to 85%) to support Wonder&rsquo;s expansion.</li></ul> 
Requirements<ul><li>
Must be 21 years old and legally authorized to work in the US</li><li>
Must be able to lift 50 pounds</li><li>
Must be able to stand for a full shift while working</li><li>
Must have open availability, including night and weekend availability</li><li>
Must have the means of transportation and ability to travel from site to site within assigned region</li><li>
Food Handler Certification (or willingness to obtain)</li><li>This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)</li></ul> 
Role Details<ul><li>
Salary Range: $95000 per year - $109500 per year</li><li>
Multi-Location Role, Travel Required</li></ul> 
Benefits<ul><li>
Medical, Dental, and Vision Insurance</li><li>
100% employer-paid Life Insurance</li><li>
401(k) Retirement Plan</li><li>
Employer match for Health Savings Account (HSA)</li><li>
Learning and Development opportunities to advance your career</li><li>
Employee Stock</li><li>
Employee Discount</li></ul>
Note: Some of our benefits vary by state and depend on the number of hours you work. 
An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:<ul><li>
The candidate&rsquo;s ability to perform the tasks in the available job role.</li><li>
The candidate's self-rated skill proficiency.</li><li>
The candidate&rsquo;s fit for this job posting.</li></ul>
More information about the type, source, and retention policy relating to data collected for the AEDT can be found on the privacy policy here. We retain your personal information for as long as is necessary to manage your application for and employment with the Company and in accordance with our data retention schedule. We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, address other legitimate business needs, or as permitted or required by applicable law. We may also retain your personal information in a deidentified or aggregated form so that it can no longer be associated with you. To determine the appropriate retention period for your personal information, we consider various factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements. Personal information does not include certain categories of information, such as publicly available information from government records, personal information you make available to the public, and deidentified or aggregated information. 
A final note
At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.</div>

Search 10000+ Director of restaurant operations jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 director of restaurant operations jobs Near Me

Deputy Director – Food Operations

Dispatcher – Restaurant Operations

Area Director of Hotel Operations

Head of Operations & Business Development (F&B)

Regional Food Service Director of Operations

New Restaurant Openings Leader

New Restaurant Openings Leader