director of retail

Hilton Hotels

As the Director of Spa &amp; Retail, you are ultimately responsible for overseeing the spa and retail operations as well as the team to deliver an excellent Guest and Member experience. You will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: 
<ul>
<li>Develop and implement business strategies for the spa and retail departments to meet financial and operational goals. </li>
<li>Lead and inspire the spa and retail teams to uphold the brand s luxury standards and deliver outstanding guest experiences. </li>
<li>Collaborate with other hotel departments to ensure spa and retail offerings align with the hotel s standard positioning and guest expectations. </li>
<li>Oversee daily spa operations, including treatment scheduling, therapist performance, guest satisfaction and overall service quality. </li>
<li>Develop innovative spa packages and promotions to attract local and international guests. </li>
<li>Ensure all spa facilities are impeccably maintained and adhere to health, safety, and hygiene regulations. </li>
<li>Manage inventory levels, merchandising and vendor relationships to optimize profitability. </li>
<li>Drive retail sales through staff training, promotions, and guest engagement. </li>
<li>Ensure the delivery of personalized and memorable guest experiences that reinforce the hotel's luxury standards. </li>
<li>Actively engage with guests to gather feedback and address concerns promptly and professionally. </li>
<li>Stay updated on market trends and guest preferences to continually enhance offerings. </li>
<li>Prepare and manage the annual budgets for the spa and retail section including revenue, expenses, and labour costs. </li>
<li>Analyse performance data, including guest satisfaction, sales and utilization, to identify growth opportunities. </li>
<li>Implement revenue optimization strategies for spa treatments, memberships, and retail sales. </li>
<li>Recruit, train, and mentor spa therapists, retail team members and support staff to build a skilled and motivated team. </li>
<li>Conduct regular performance reviews and provide ongoing feedback to foster professional growth for Spa &amp; Retail team. </li>
<li>Organize team-building activities and incentive programs to maintain morale and productivity. </li>
<li>Collaborate with the marketing team to promote spa services and retail products through digital, print and local partnerships. </li>
<li>Ensure all promotional materials and in-house signage align with the hotel s luxury branding. </li>
<li>Participate in community events and partnerships to position the spa and retail offerings as a leading destination in the market. </li>
<li>Respond to audits to ensure continual improvement is achieved</li>
</ul>

Director of Spa & Retail

Disney Experiences

<div>Director, Retail Marketing
Role Overview:
The Director, Retail Marketing is responsible for the strategy, development, budget, sell-in/presentation and execution of all marketing programs for select third-party retail accounts for the Disney Consumer Products business in North America. In this role, you will bring industry expertise to drive innovative marketing campaigns at retail, strengthening industry connections and leveraging Disney&rsquo;s unique characters and stories to differentiate the Disney, Pixar, Marvel and Star Wars brands in the retail environment. You will work closely with the Retail Sales organization to ensure alignment and integration between Disney and our key retailer partners.
The key to success will be providing strong and engaging leadership, mobilizing talent and ensuring the teams are operationalizing the strategies and the culture represents an organization that operates with pace and executes with excellence, shares best practices across markets, and embraces innovation in retail experiences.
Responsibilities:<ul><li>
Responsible for the implementation and execution of marketing activations across third party retail in NA.</li><li>
Partner with sales team to help develop comprehensive, future-focused, strategy for assigned accounts to achieve business goals &amp; objectives.</li><li>
Lead end to end marketing strategy for retail channels that enables sustained growth through sales and marketing initiatives.
</li><li>Collaboration with the Consumer Marketing team to integrate retail into the brand activations that are executed at the national level.</li><li>
Lead omni-channel retail marketing plans inclusive of in-store, e-commerce, retail media networks, creator &amp; affiliate programs, loyalty, and CRM integration to drive consumer engagement and conversion.
</li><li>Develop programs and content presentations for retailer buyer and marketing teams</li><li>
Maintain current knowledge of industry trends, competitors, consumer insights, business opportunities</li><li>
Create actionable recommendations to key stakeholders and seeks out knowledge of competitive retailer program execution and recaps to inform best practices.</li><li>
Develop measurable performance frameworks and dashboards to optimize programs using data, consumer insights, A/B testing, and ROI metrics.</li><li>
Collaborate with and influence licensees, internal promotional partners and interfacing with the other division leads of The Walt Disney Company to ensure optimal execution of retail strategies/programs</li><li>
Fiscal responsibility for budgeting, decision-making, tracking and reconciliation of retail marketing budget in partnership w/ Retail Sales and finance teams.</li><li>
Manage key promotional deliverables for all internal &amp; external parties (including retailer agencies) to deliver on-time cost efficient programs</li><li>
Partner with retail account marketers &amp; buyers, licensee marketers and internal sales and franchise teams to maximize Disney branded marketing at retail account</li><li>
Lead agency briefing, creative development oversight, and cross-functional partner orchestration across internal teams, licensees, and retailer partners.</li><li>
Responsible for the development of account strategic initiatives to secure cross-category statements through influential partnerships</li><li>
Champion innovative retail experiences (e.g., experiential, pop-ups, digital engagements, livestream commerce) to differentiate Disney at point-of-purchase.</li><li>
Act as Brand Ambassador ensuring retailer marketing program elements meet legal approvals &amp; brand management guidelines.</li><li>
Internal advocate for retail account expressing retailer needs and priorities. Communicator of retailer&rsquo;s own initiatives, competitive programs, and retailer insights.</li><li>
Build and mentor a high-performing team by setting clear KPIs, fostering a culture of creativity, collaboration, accountability, and inclusive leadership.</li></ul>
Basic Qualifications:<ul><li>
10+ years Retail Marketing experience or related field, with a portion of that experience specifically in a mass retail environment(s)</li><li>
Ability to demonstrate strategic thinking, executive level clarity of communications and management of multiple executive stakeholders</li><li>
Exceptional presentation and negotiating skills</li><li>
Adaptable and responsive &ndash; can thrive in ambiguous business situations and in rapidly evolving retail environments including digital and e-commerce</li><li>
Ability to collaborate, influence and persuade at all levels of an organization</li><li>
Comfortable working through a matrix structure to deliver business objectives and share best practices</li></ul><ul><li>
Strong relationships through the broader Walt Disney Company &ndash; Corporate Alliance, Studio Brand, Promotions and Ad Sales</li><li>
Proven ability to build strong relationships with key external retailers and to identify and develop new opportunities that can be scaled through category teams</li><li>
Demonstrated ability to lead the organizational and cultural change efforts needed to ensure new, innovative concepts, and business practices are fully adopted and integrated into the business,</li><li>
Financial acumen and understanding retail marketplace, P&amp;L, market research and data analysis</li><li>
Frequent domestic travel required to support key retail partners, market visits, and events</li></ul>
Education:
Bachelor&rsquo;s degree or equivalent experience 

The hiring range for this position in Glendale, CA is $168,400.00-$225,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div>

Director, Retail Marketing

KERZNER INTERNATIONAL LIMITED

Job Summary
The Director, Global Retail will lead the development and execution of the global retail vision for Kerzners portfolio across our brands;, Atlantis, One&amp;Only, SIRO and Rarefinds. Overseeing hotel retail programs, brand collaborations, and product partnerships that enhance guest experience and extend the brand beyond the stay. This role will drive retail innovation across hotel properties worldwide, advising retail operations, merchandising strategy, and high-impact brand partnerships that reflect the company s luxury and lifestyle positioning.
Key Responsibilities
Global Retail Strategy &amp; Vision
<ul>
<li>Define and implement a comprehensive retail strategy that aligns with the brand s hospitality and lifestyle vision.</li>
<li>Establish and scale retail experiences across properties, including boutique stores, lobby retail, pop-ups, and digital-to-physical integrations.</li>
<li>Identify and execute opportunities for retail growth and brand extensions that deepen guest engagement and loyalty.</li>
</ul>
Brand Partnerships &amp; Collaborations
<ul>
<li>Lead the identification, negotiation, and management of strategic brand partnerships with premium, luxury, and lifestyle brands.</li>
<li>Develop exclusive collaborations and limited-edition product lines that embody the hotel group s brand DNA.</li>
<li>Partner with Marketing and Brand teams to integrate co-branded products and experiences into hotel retail and guest programming.</li>
<li>Ensure brand partnerships deliver measurable value driving both revenue and brand equity.</li>
</ul>
Retail Operations &amp; Merchandising
<ul>
<li>Oversee retail operations standards across global properties, ensuring consistency and operational excellence.</li>
<li>Partner with regional and property teams to optimize product assortment, pricing, visual merchandising, and guest engagement.</li>
<li>Establish performance metrics (sales, margins, guest feedback, inventory turns) to assess success and inform decisions.</li>
<li>Introduce innovative retail concepts such as immersive pop-ups, digital retail solutions, and curated local collaborations.</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Work closely with Brand, Marketing, Design, Procurement, and Operations to ensure retail initiatives are aligned with corporate strategy.</li>
<li>Collaborate with Development and Design teams to integrate retail spaces into new hotel concepts and renovations.</li>
<li>Partner with Finance and Legal to structure partnership agreements, manage P&amp;L performance, and ensure compliance.</li>
</ul>
<div> </div>
Experience &amp; Qualifications:
<ul>
<li>Bachelor s degree in Business, Marketing, Retail Management, or a related field.</li>
<li>10+ years of experience in retail strategy, brand partnerships, or merchandising, ideally within hospitality, luxury, or lifestyle sectors.</li>
<li>Proven success developing and managing brand collaborations and retail programs at a global scale.</li>
<li>Strong commercial acumen with experience in P&amp;L ownership, forecasting, and vendor negotiations.</li>
<li>Exceptional relationship management, communication, and influencing skills.</li>
<li>Deep understanding of luxury consumer behaviour and guest experience design.</li>
</ul>

Director, Global Retail

Beach Baker Property Recruitment

Beach Baker is proud to be exclusively partnering with a leading UK property consultancy to recruit an Associate Director-level Property Management Surveyor for their thriving Bristol office.This is a rare opportunity to step into a senior role, managing a prestigious retail portfolio for top-tier clients including institutional investors, funds, and property companies. Why This Role Stands Out<ul><li>Prestigious Portfolio - Work with some of the UK's most respected retail landlords.</li><li>Leadership - Take the lead on key accounts and mentor junior talent.</li><li>Career Acceleration - Clear path to promotion.</li><li>Hybrid Flexibility - Enjoy a healthy work-life balance with flexible working.</li><li>Collaborative Culture - Join a sociable, supportive team that values innovation and integrity.</li></ul> What You'll Be Doing<ul><li>Portfolio Leadership - Manage a diverse mix of retail shopping centres and retail parks with a focus on service excellence.</li><li>Client Engagement - Build and maintain strong relationships with landlords, tenants, and investors.</li><li>Financial Oversight - Lead on service charge budgeting, reconciliations, and reporting.</li><li>Team Development - Mentor and support junior surveyors to help them thrive.</li><li>Strategic Growth - Identify new business opportunities and contribute to the firm's expansion.</li></ul> What We're Looking For<ul><li>Ideally MRICS Qualified - With 10+ years in commercial property management.</li><li>Retail & Leisure Experience - Ideally with a strong background in these sectors.</li><li>Leadership Skills - Proven ability to guide and inspire teams.</li><li>Commercial Insight - A strategic thinker with a client-first mindset.</li><li>Excellent Communicator - Confident, articulate, and relationship-driven.</li></ul> What's in It for You?<ul><li>Salary: Up to £75,000 + Car Allowance + Bonus</li><li>Benefits: Private healthcare, enhanced pension, professional development support</li><li>Work Style: Hybrid working with a modern, centrally located Bristol office</li><li>Culture: Inclusive, ambitious, and people-focused</li></ul> Let's TalkNo CV? No problem - let's start with a conversation.Contact Rupert Stuart-Baker at Beach Baker: Or visit for more roles - many of our best opportunities aren't advertised online.

Associate Director - Prestigious Retail Portfolio

ARCO a Family of Construction Companies

<div>ABOUT YOU:
<div>
Are you passionate about bringing your client's vision for their project to life through a design/build construction process? Do you want to be part of a team that is obsessed with providing the best possible construction experience to those clients? If the answer is, &ldquo;Yes!&rdquo; then we have an exciting, long-term career opportunity for you. We are ARCO, a Family of Construction Companies.</div><div></div><div> 
We are looking for a highly motivated Director of Business Development to lead new business efforts for our Commercial Retail division in our Salt Lake City, UT office. This role involves identifying and securing new business opportunities, cultivating strategic partnerships, and driving revenue growth within the tenant improvement sector. You must have experience building new client relationships and expanding market opportunities across the United States.
</div>WHAT WE CAN OFFER YOU:

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.<ul><li>
Industry-leading performance-based bonus program</li><li>
Employee Stock Ownership Plan (ESOP)</li><li>
Traditional and Roth 401k</li><li>
Tuition reimbursement for associates</li><li>
Scholarship for associates&rsquo; children up to $28,000 per child</li><li>
1-month paid sabbatical after every five years of employment, plus $5,000 for travel</li><li>
1-week paid volunteer leave each year</li><li>
100% charitable match</li><li>
Medical, dental, and vision insurance coverage
</li><li>100% paid 12-week maternity leave</li></ul><div>
At ARCO, our first core value is to treat people fairly and do the right thing. We are proud to be a drug-free workplace and an equal opportunity employer, and all qualified applicants will receive consideration for employment.</div><div></div><div> 
From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country &ndash; constructing a team of experts in architecture, design, engineering, project management, and business services.</div>
A DAY IN THE LIFE:
<div>
Business Development:</div><ul><li>
Identify and pursue new business opportunities within the tenant improvement market</li><li>
Develop and implement strategies to expand ARCO's presence in the tenant improvement sector</li><li>
Conduct market research to identify emerging trends and potential clients</li></ul><div>
Client Relationship Management:</div><ul><li>
Build and maintain strong relationships with key clients, partners, and stakeholders</li><li>
Serve as the primary point of contact for clients throughout the project lifecycle</li><li>
Ensure client satisfaction by delivering high-quality tenant improvement solutions</li></ul><div>
Sales and Marketing:</div><ul><li>
Lead the development of sales strategies and marketing materials tailored to the tenant improvement market</li><li>
Prepare and deliver compelling presentations and proposals to prospective clients</li><li>
Attend industry events and networking functions to promote ARCO's services</li></ul><div>
Collaboration and Leadership:</div><ul><li>
Work closely with internal teams, including preconstruction, project management, and design, to ensure seamless project execution</li><li>
Provide leadership and mentorship to junior business development staff</li><li>
Collaborate with senior management to set and achieve divisional goals</li></ul>
NECESSARY QUALIFICATIONS:
<ul><li>Bachelor's degree in Business Administration, Construction Management, or a related field</li><li>
Minimum of 7 years of experience in business development within the retail real estate/AEC industry</li><li>
Strong network with C-Suite executives in the retail big box industry</li><li>
Strong understanding of the tenant improvement market and client needs</li><li>
Exceptional communication, negotiation, and presentation skills</li><li>
Ability to work collaboratively in a team-oriented environment</li></ul>
LEGAL DISCLAIMER:
<div>
EOE, including disability/vets</div></div>

Director of Business Development, Commercial Retail

The Walt Disney Company

<div><div>Job ID 10134955 Location Glendale, California, United States Business Disney Experiences Date posted Nov. 10, 2025
<div><h4 class="jobSectionHeader">Job Summary:</h4>
<div>At Disney Consumer Products, we inspire imagination around the world and are committed to creating happiness for families and fans by bringing captivating, inspiring, and inclusive products into their daily lives. From toys to T-shirts, console games, books, and more, our team brings our beloved brands and franchises into the lives of families through products and experiences that can be found worldwide.
The Sr. Manager is responsible for managing our focused Direct-to-Retail (DTR) relationships and the associated licensee base with the goal of meeting or exceeding revenue targets and growth objectives across a portfolio of brands. This role goes beyond traditional licensing to drive revenue growth through licensed brand collaborations at key retailers that leverage multiple categories, bespoke creative, and corresponding marketing activations. This role will develop consumer products programs in alignment with our Evergreen Franchise teams and new content partners.
You will report to the Director, NAM Softlines
You Will
Leadership<ul><li>
Experience managing a team providing leadership, direction, and coaching</li><li>
Develop strategic growth opportunities for assigned global partnerships within the direct-to-retail space</li><li>
Build strong team-oriented relationships with peers and other key business units, global and regional partners that result in new business and/or cross-promotional opportunities</li></ul>
Finance and Business Planning:<ul><li>
Develop and present annual operating plans</li><li>
Present quarterly revenue forecasts and business insights; strong analytical skills</li><li>
Identify new business and revenue opportunities and strategize toward building incremental business</li><li>
Set team objectives and priorities to ensure financial success</li></ul>
Licensee and Category Management:
<ul><li>Provide business vision and set strategic direction for assigned partnerships within softlines</li><li>
Identify new opportunities, including the on-boarding of new direct-to-retail partners, where necessary</li><li>
Includes deal negotiation and developing growth plans aligned with consumer, retailer, and regional teams</li><li>
Pitch companies to develop consumer products programs in connection with content and marketing events</li><li>
Manage day-to-day relationship with Licensees including on-boarding, contract negotiation, identifying opportunities, resolving issues, approvals, and promotion</li><li>
Research and understand the competitive landscape; analyze and understand market trends, consumer trends, retail, and industry needs</li></ul>
Retail, Sales, and Marketing:<ul><li>
Create retail strategies and identify ways to expand retail presence for assigned partners / portfolio</li><li>
Provide product and Licensee information to the retail and marketing teams to support meetings and presentations</li><li>
Inform and guide Licensees in the execution of marketing initiatives</li><li>
Ensure Licensee participation in retail promotion and marketing plans</li><li>
Proactively engage internal Marketing, Communications, and Social Media teams to drive awareness of product lines</li><li>
Monitor retail sales performance of key Licensees and programs</li></ul>
You Have<ul><li>
At least 7 + years of related experience (Licensing, business development, account management, merchandising, brand management); experience with apparel, accessories and home categories preferred</li><li>
Excellent leadership, interpersonal, communication, and presentation skills</li><li>
Strong relationship building skills, flexible and adaptable; able to collaborate, influence, and persuade at all levels of an organization, both internal and external</li><li>
Strong analytical and negotiation skills</li><li>
Capable of working independently and managing a variety of initiatives / opportunities simultaneously</li><li>
Self-starter, motivated, proactive, dependable, entrepreneurial, and able to work in a fast-paced environment</li><li>
Willingness to travel (as needed)</li></ul>
Education<ul><li>
Bachelor's degree or equivalent experience, master&rsquo;s degree is a plus</li></ul>
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
#DCPJobs
The Walt Disney Company is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. The Parks, Experiences and Products segment includes Disney's iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney's global consumer products operations include the world's leading licensing business across multiple product categories; the world's largest children's publisher; Disney store locations around the world; and the shopDisney e-commerce platform.
This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Parks, Experiences and Products.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world. 
The hiring range for this position in California is $139,200.00-$186,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div></div></div></div>

Sr. Manager, Softlines Direct-to-Retail

Apex Property Recruitment

Director - Retail & Leisure - London £attractive + bonus + equity options Our client is a specialist property consultancy operating at the forefront of London's regeneration. For over 16 years they have helped shape new neighbourhoods such as Shoreditch, Hounslow, Stratford and Elephant & Castle by curating the right brands, operators and businesses to transform ground-floor space into thriving destinations. Their clients include listed housebuilders, local authorities, property companies and global funds. They are known for combining creative flair with commercial precision, delivering strategies that attract tenants, unlock value and bring new life to London's evolving mixed-use landscapes. Alongside their core advisory, retail agency and investment work, they have built deep expertise in the sale of long-leasehold and mixed-use investment assets. Their established relationships with specialist purchasers and investors give them exceptional insight into the market and its drivers. Because they manage both the occupational marketing and the investment disposal, they understand how occupiers, values and deal structures interact, giving buyers and sellers greater confidence throughout the process. They have also launched a residential investment arm focused on acquiring and selling blocks of residential units. This division leverages long-standing relationships, providing wider market coverage and a growing pipeline of opportunities across London and the Southeast. The Role - A One-of-a-Kind Opportunity This is a rare opportunity to take the reins of an established London agency practice and make it your own. We are seeking a successor to lead othe Retail and Leisure team, someone with the drive, acumen and leadership to shape the next chapter of growth. You will: o Work closely with the Founder initially, gaining a deep understanding of the business, client base and strategic approach. o Progressively assume full responsibility for the agency practice, developing its focus, structure and delivery model. o Lead and mentor a junior team member, supported by a capable remote back-office team, with scope to grow the team further as the business expands. This role offers a direct pathway to partnership, with performance-linked equity opportunities that grow in line with results and business performance. Core Responsibilities Transactions Market and dispose of high-profile retail, leisure, F&B and workspace opportunities across London. Deliver both leasing and investment sales, leasing up vacant space and selling investments with the occupational knowledge that specialist buyers value. Manage client relationships where assets are sold either fully let or in shell and core condition, depending on strategy. Lead new business generation and secure fresh instructions. Manage acquisitions and new store searches for operators ranging from independents to international brands. Advisory Provide development consultancy on major mixed-use regeneration projects, including advice on ERVs, tenant mix, local market dynamics, pipeline and value creation. Support clients with commercial input at all stages of planning, design and delivery. Leadership Transition alongside the Founder into full leadership of the agency practice. Drive business development, secure new mandates and expand the client base. Manage and grow the existing junior and remote support team. Build and mentor a future agency team under your leadership. Play an active role in the company's strategic direction and long-term growth plan. Who We're Looking For Established agency professional with a proven background in London's retail, leisure or mixed-use markets and the ambition to lead and grow a practice. Strong knowledge of London's sub-markets and regeneration landscape. Proven track record in leasing, sales or acquisitions. Commercially astute, strategic and results-focused. Natural leader with confidence to manage and motivate a team. Excellent communicator and relationship builder across both operator and institutional client audiences. Entrepreneurial mindset with initiative, creativity and commercial flair. Ideal for someone ready to step up from a niche agency practice or transition from corporate life into an entrepreneurial environment with genuine autonomy and ownership. What We Offer Competitive base salary, commensurate with experience Performance-linked equity and shareholding structure tied to clear growth milestones 25 days holiday plus bank holidays Supportive, entrepreneurial working culture Annual summer and Christmas events

Director - Retail & Leisure

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