director of rooms

Wynn Al Marjan Island

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking a Director of Rooms to join the resort&rsquo;s Front Office Resort Tower team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Manage the full scope of Resort and Enclave Front Office operations, from pre-arrival to post-departure, ensuring a flawless guest journey.
 </li>
 <li>
 Develop and implement service standards and procedures aligned with luxury brand expectations and Forbes 5-Star criteria.
 </li>
 <li>
 Monitor room inventory, occupancy, and rate strategy in coordination with Revenue Management and Reservations.
 </li>
 <li>
 Utilize hotel systems (PMS, CRM, POS) to streamline processes and enhance operational efficiency.
 </li>
 <li>
 Fulfill operational requirements of both Rooms and Gaming Departments for premium guest experiences.
 </li>
 <li>
 Lead, train, and mentor Front Office staff, promoting a culture of service excellence and continuous improvement.
 </li>
 <li>
 Implement performance management strategies for agents with upsell programs using measurable KPIs.
 </li>
 <li>
 Oversee departmental budget planning and cost control, ensuring alignment with financial targets while optimizing resources for operational efficiency and profitability.
 </li>
 <li>
 Identify high-potential talent and support career development within the team.
 </li>
 <li>
 Coordinate with Housekeeping, Security, VIP Services, Spa, F&amp;B, and other departments to ensure cohesive service delivery.
 </li>
 <li>
 Act as a liaison for Enclave guests, ensuring their unique needs are met with discretion and precision.
 </li>
 <li>
 Champion process optimization and innovation, regularly reviewing workflows and guest touchpoints to enhance service delivery, reduce inefficiencies, and maintain Forbes 5-Star standards.
 </li>
 <li>
 Address guest feedback and service recovery with professionalism and urgency.
 </li>
 <li>
 Maintain close relationships with repeat guests and VIP clientele to enhance loyalty and satisfaction.
 </li>
 <li>
 Drive incremental revenue through strategic upselling initiatives, leveraging guest preferences and data insights to maximize room upgrades, ancillary services, and premium experiences.
 </li>
 <li>
 Serve as the primary liaison for guest feedback management, utilizing Qualtrics analytics to identify trends, implement corrective actions, and elevate overall guest satisfaction scores.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Hospitality Management or related field.
 </li>
 <li>
 Experience: Minimum 10 years in luxury hospitality, with at least 5 years in a senior Front Office leadership role.
 </li>
 <li>
 Proven track record of managing high-volume, high-touch guest operations.
 </li>
 <li>
 Strong leadership and team development capabilities.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in hotel systems (PMS, CRM, POS) and data-driven decision-making.
 </li>
 <li>
 Fluent in English; Arabic is considered a plus.
 </li>
 <li>
 Professional demeanor and commitment to brand standards.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Director of Rooms

Marcus Hotels & Resorts

<div>Description
We&rsquo;re seeking an energetic, visionary leader to serve as Director of Rooms at the Grand Geneva Resort &amp; Spa. In this role, you&rsquo;ll oversee all front office and housekeeping operations, ensuring seamless, profitable performance while upholding the highest quality standards. As a key member of the Executive Committee, you&rsquo;ll influence strategic decisions that shape our AAA Four Diamond resort experience. This is an extraordinary opportunity to showcase your leadership at a prestigious, full-service destination and help us deliver the exceptional guest experiences that set us apart.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa &amp; Salon, two championship golf courses and an 11-hole short course, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.
What you will be doing:<ul><li>Oversee rooms operations, including front office and housekeeping, to ensure smooth daily operations.</li><li>Oversee vacation club operations, including reporting to board of directors and brand.</li><li>Enhance the guest experience by monitoring guest satisfaction scores, address concerns, and lead initiatives to improve service quality.</li><li>Lead and develop a high-performing team by recruiting, training, scheduling, and motivating staff while upholding exceptional service standards.</li><li>Ensure financial performance by controlling payroll, expenses, and budgeting to align with business goals.</li><li>Drive revenue and strategy through forecasting, pricing strategies, and strategic planning to maximize room revenue.</li><li>Uphold cleanliness and quality, ensuring guest areas meet brand standards and housekeeping maintains top-tier service levels.</li><li>Foster cross-department collaboration by maintaining strong communication and supporting other hotel leaders in achieving success.</li><li>Handle guest issues and complaints while empowering staff to resolve problems and step in when needed to ensure guest satisfaction.</li></ul>
What we are looking for:<ul><li>Previous experience in Rooms Operations (Housekeeping, Front Office and Guest Services) with prior management and leadership oversight, preferably as director or general manager.</li><li>Demonstrates hospitality expertise and strong knowledge of housekeeping procedures, hotel registration and reservation systems, and dealing with special projects while balancing daily responsibilities.</li><li>Ability to interpret and analyze financial statements to identify issues and recommend effective solutions.</li><li>Experience with Opera, HotSOS, Revinate,UKG, and statistical data analysis for operational improvements highly preferred.</li><li>Ability to train, mentor, and develop staff for career growth.</li><li>Skilled in handling guest issues with professionalism, patience, and diplomacy as well as be able to problem solve and demonstrate conflict resolution amongst staff.</li><li>Excellent interpersonal, communication, organization, analytical, and leadership skills.</li><li>Ability to work varied shifts, including nights, weekends, and holidays, with physical stamina for inspections.</li></ul>
What&rsquo;s in it for you?<ul><li>Eligible for customary Executive Committee benefits and annual Executive Committee bonus</li><li>Signing privileges at Grand Geneva food &amp; beverage outlets</li><li>Room discounts at Marcus Hotels &amp; Resorts properties</li><li>Discounts at other Marcus Hotels &amp; Resorts restaurants, cafes, lounges, golfing, skiing, and spa</li><li>&ldquo;Two for One&rdquo; movie theater coupons at Marcus Theatres</li><li>Free employee parking and meal during shift</li><li>Complimentary gym membership</li><li>Ability to grow your career and transfer from one property to another</li><li>Paid time off</li><li>Flexible scheduling</li><li>Medical, dental, and vision insurance (offered after 1 month of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match</li><li>And more!</li></ul>
About Us:
A division of The Marcus Corporation, Marcus Hotels &amp; Resorts has a rich 60-year history of operational and service excellence. We are &ldquo;People Pleasing People&rdquo; who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort &amp; Spa is an Equal Opportunity Employer.</div>

Omni Hotels & Resorts

<div>
 
 The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
 
 
 
 
 
 Omni Orlando&rsquo;s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
 
 
 
 
 
 
 Job Purpose:
 
 To be directly responsible for the overall management of the Rooms Division which covers Front Office, Housekeeping, Guest Services, Reservation operations, and Loss Prevention.
 
 
 
 
 
 
 
 
 Essential Functions:
 
 
 <ul>
 <li>
 Works closely with the other Executive Committee members to insure all financial, service standards and employee relation goals are met.
 </li>
 <li>
 Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team.
 </li>
 <li>
 Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers.
 </li>
 <li>
 Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service.
 </li>
 <li>
 Maintains close communication with the Resort Manager and other department/division heads.
 </li>
 <li>
 Recommends programs for the motivation and development of staff.
 </li>
 <li>
 Assists in developing annual budget and action plans, including annual objectives.
 </li>
 <li>
 Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required.
 </li>
 <li>
 Conducts daily review of Rooms Division hotel operations with Department Heads.
 </li>
 <li>
 Attends hotel operational meetings, room&rsquo;s departmental meetings, and associate-related events.
 </li>
 <li>
 Reviews annual objectives composed by department heads and monitors progress to completion over coming year.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Minimum of 5 years of Hotel Management Experience in a 4 Diamond hotel/resort environment.
 </li>
 <li>
 Background in Rooms Operations
 </li>
 <li>
 Exceptional management skills with a proven track record in mentoring/leading a successful team.
 </li>
 <li>
 Ability to budget and forecast productivities and direct expenses.
 </li>
 <li>
 Ability to establish and maintain relationships with vendors, community and organizations.
 </li>
 <li>
 Excellent technical skills to include MS Office, PMS system Opera, Dephi and Oracle.
 </li>
 <li>
 College degree in hotel &amp; restaurant management, or equivalent.
 </li>
 <li>
 Flexible schedule to include weekends and holidays.
 </li>
 <li>
 Ability to communicate effectively and professionally.
 </li>
 <li>
 Ability to work under pressure.
 </li>
 <li>
 Ability to work independently and within a team environment.
 </li>
 <li>
 Must be detail oriented, extremely organized and punctual.
 </li>
 <li>
 Must be professionally polished.
 </li>
 </ul>
 
 
 
 
 
 Omni Hotels &amp; Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels &amp; Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
 
 
</div>

Marriott International

<div>Additional Information 
Job Number26027975 
Job CategoryRooms &amp; Guest Services Operations 
LocationDelta Hotels by Marriott Jeddah Al Salam, One Marriott Drive, Jeddah, Saudi Arabia, Saudi Arabia 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property&rsquo;s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand&rsquo;s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and employees and provides a return on investment to the owner and company. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Leading Rooms Team
<ul><li>Champions the brand&rsquo;s service vision for product and service delivery.</li></ul>
<ul><li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Monitors and promotes room rates, specials, and promotions at the residence.</li></ul> 
Managing Profitability
<ul><li>Analyzes service issues and identifies trends.</li></ul>
<ul><li>Works with Rooms team to develop an operational strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li></ul>
<ul><li>Reviews and audits expenses.</li></ul> 
Managing Revenue Goals
<ul><li>Monitors Rooms operations sales performance against budget.</li></ul>
<ul><li>Reviews reports and financial statements to determine Rooms operations performance against budget.</li></ul>
<ul><li>Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.</li></ul>
<ul><li>Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li></ul> 
Ensuring and Providing Exceptional Customer Service
<ul><li>Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.</li></ul>
<ul><li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li></ul>
<ul><li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li></ul>
<ul><li>Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li></ul>
<ul><li>Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Uses personal judgment and expertise to enhance the customer experience.</li></ul>
<ul><li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Ensures that employees understand expectations and parameters for Room duties.</li></ul>
<ul><li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Interviews and hires employees.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).</li></ul>
<ul><li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li></ul>
<ul><li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li></ul>
<ul><li>Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li></ul>
<ul><li>Identifies talents of direct reports and their teams, and assists with their growth and development plans.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Multi Property Director of Rooms

<div>Additional Information 
Job Number26032684 
Job CategoryRooms &amp; Guest Services Operations 
LocationNujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists in successfully planning, developing, implementing, and evaluating of the quality of property&rsquo;s rooms. The position ensures Rooms Operations meet the brand&rsquo;s standards and targets customer needs. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Assists in leading specific team while meeting or exceeding property goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting the Leading of Rooms Team
<ul><li>Champions the brand&rsquo;s service vision for product and service delivery.</li></ul>
<ul><li>Monitors and promotes room rates, specials, and promotions at the residence.</li></ul>
<ul><li>Runs and reviews critical information contained in room operations reports.</li></ul>
<ul><li>Understands the functions of the Front Office, Engineering/Maintenance and Housekeeping operations.</li></ul>
<ul><li>Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.</li></ul>
<ul><li>Operates all department equipment as necessary and reporting malfunctions.</li></ul>
<ul><li>Ensures employees have the proper supplies and uniforms.</li></ul>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul> 
Contributing Information to Support Managing to Budget
<ul><li>Verifies accuracy of room rates to maximize revenue opportunities.</li></ul>
<ul><li>Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.</li></ul>
<ul><li>Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Understands the impact of Room Operations on the overall property financial goals and objectives.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Participates as needed in the investigation of employee and guest accidents.</li></ul>
<ul><li>Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals; continuously strives to improve service performance.</li></ul>
<ul><li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li></ul>
<ul><li>Empowers employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Uses personal judgment and expertise to enhance the customer experience.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Participates in department meetings and continually communicates a clear and consistent message regarding the Room Operations goals to produce desired results.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Uses all available on the job training tools for employees; supervises on-going training initiatives and conducting training when appropriate.</li></ul>
<ul><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li></ul>
<ul><li>Participates in the employee performance appraisal process.</li></ul>
<ul><li>Coaches, counsels and encourages employees.</li></ul>
<ul><li>Interviews and assists in making hiring decisions.</li></ul>
<ul><li>Participates in employee progressive disciplinary procedures as required.</li></ul>
<ul><li>Schedules employees to business demands and for tracks employee time and attendance.</li></ul>
<ul><li>Assists in performing the payroll function.</li></ul>
<ul><li>Oversees daily shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Drives positive employee engagement by conducting the department feedback sessions and creating action plans to address open concerns.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Director of Rooms - Saudi national

HVMG - Hospitality Ventures Management Group

<div>
 As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You&rsquo;ll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage. Your role is key to maintaining a welcoming and efficient front office environment.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 You will be the welcoming face of our hotel, ensuring guests have a seamless and enjoyable experience.
 </li>
 <li>
 Your daily tasks will include supervising front desk agents, managing guest reservations, and addressing guest concerns.
 </li>
 <li>
 You will report to the Front Office Manager.
 </li>
 <li>
 A career as a front office supervisor can lead to various management positions within the hotel industry, such as front office manager, director of rooms, or even hotel operations manager.
 
 
 
 </li>
 </ul>
 Education &amp; Experience
 
 
 Hotel experience is always a plus! Applicants should have:
 
 
 <ul>
 <li>
 A combination of education and experience
 
 
 
 </li>
 </ul>
 What You&rsquo;ll Need to Succeed
 
 
 <ul>
 <li>
 Eligible to work in the United States
 </li>
 <li>
 Ability to read, write, and communicate effectively in English
 </li>
 <li>
 Ability to sit, stand, bend, kneel, and lift as required&mdash;with or without reasonable accommodations
 </li>
 <li>
 Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
 </li>
 <li>
 A warm, professional demeanor that reflects HVMG&rsquo;s Culture of Excellence
 
 
 
 </li>
 </ul>
 Why Our Associates Love HVMG
 
 
 <ul>
 <li>
 Career growth opportunities across our nationwide portfolio
 </li>
 <li>
 Flexible scheduling
 </li>
 <li>
 Access up to 40% of your earned wages before payday with PayActive
 </li>
 <li>
 Paid Time Off (PTO) and Paid Holidays
 </li>
 <li>
 Full healthcare benefits: medical, dental, and vision
 </li>
 <li>
 401(k) with guaranteed 4% match and no vesting period
 </li>
 <li>
 Exclusive hotel and food &amp; beverage discounts
 
 
 
 </li>
 </ul>
 
 About HVMG
 
 
 
 Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
 
 
 We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
 
 
 The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
 
 
 HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
</div>

Front Office Supervisor

<div>Additional Information 
Job Number26032684 
Job CategoryRooms &amp; Guest Services Operations 
LocationNujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
Con m&aacute;s de 100 hoteles galardonados en todo el mundo, las damas y caballeros de The Ritz-Carlton crean experiencias tan excepcionales que el hu&eacute;sped recuerda durante mucho tiempo, incluso cuando ya se ha ido. Queremos atraer a los mejores profesionales del sector hotelero del mundo para que creen recuerdos duraderos, ya que creemos que todos tienen &eacute;xito cuando est&aacute;n empoderados para ser creativos, amables y compasivos. 
<div>
 
Todos los d&iacute;as, establecemos los est&aacute;ndares para un servicio de lujo excepcional y especial en todo el mundo y nos enorgullecemos de brindar excelencia en el cuidado y el confort de los hu&eacute;spedes.</div><div>
 
Tu funci&oacute;n ser&aacute; asegurarte de que los &ldquo;est&aacute;ndares de oro&rdquo; de The Ritz-Carlton se cumplan con amabilidad y atenci&oacute;n todos los d&iacute;as. Los est&aacute;ndares de oro son la base de The Ritz-Carlton, lo que nos gu&iacute;a para que cada d&iacute;a sea mejor que el anterior. Gracias a esta base y la creencia de que nuestra cultura conduce al &eacute;xito, The Ritz Carlton se ha ganado la reputaci&oacute;n de marca mundial l&iacute;der en el sector hotelero de lujo. Como parte del equipo, aprender&aacute;s y pondr&aacute;s en pr&aacute;ctica los est&aacute;ndares de oro, como la promesa del empleado, el credo y los valores de servicio. Adem&aacute;s, te prometemos que te ofreceremos la oportunidad de estar orgulloso del trabajo que haces y de tu equipo.</div><div>
 
Al unirte a The Ritz-Carlton, te unes a una cartera de marcas con Marriott International. Estar&aacute;s donde puedes llevar a cabo tu mejor trabajo, comenzar&aacute;s a cumplir tu prop&oacute;sito, formar&aacute;s parte de un incre&iacute;ble equipo mundial y te convertir&aacute;s en tu mejor versi&oacute;n.</div></div></div>

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