director of spa and guest experience

Al Nasr Driving Academy

<p><b>IMMEDIATE REQUIREMENT!!!</b></p><p>We are seeking a dedicated and experienced Supervisor with a minimum of 3 years of experience in Patient Relations and SPA operations. The ideal candidate will be responsible for overseeing daily operations, ensuring high standards of customer service, and maintaining a positive client experience.</p><p><b>JOB TITLE</b>: Supervisor &ndash; Patient Relations &amp; SPA</p><p><b>JOB TYPE</b>: Full Time</p><p><b>WORKING HOURS</b>: 08 hours/day</p><p><b>LOCATION</b>: (Doha) Qatar</p><p><b>PAY RANGE</b>: To be discussed</p><p><b>LANGUAGE</b>: English (Required)</p><p><b>Experience</b>: Minimum 3 years of experience in Patient Relations and SPA</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise and manage daily operations of Patient Relations and SPA departments</li><li>Ensure excellent customer service and patient/client satisfaction at all times</li><li>Handle customer inquiries, complaints, and feedback professionally</li><li>Train, guide, and monitor staff performance</li><li>Maintain hygiene, safety, and quality standards in SPA and patient service areas</li><li>Coordinate with management to improve service quality and efficiency</li><li>Prepare reports and maintain proper documentation</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 3 years of experience in Patient Relations and SPA</li><li>Strong communication and interpersonal skills</li><li>Leadership and team management abilities</li><li>Ability to handle customer concerns effectively</li><li>Professional appearance and positive attitude</li><li>Knowledge of healthcare or wellness industry is an advantage</li></ul><p><i><b>If you are interested feel free to reach me at (Email:careers.alnasrstargroup@gmail.com)</b></i></p><p><b>About us</b>:</p><p>AL NASR STAR GROUP is part of a prominent group of businesses exceling in Security, Cleaning &amp; Hospitality, manpower supply, recruitment of both white collar and blue collar, Contracting &amp; Real Estate.</p><p>Our fully integrated management system and adherence to high quality standards of service enables Al Nasr Star Group to maintain it's distinctive reputation. The scope of our service, depth of experience and the quality of our people has positioned us at the front of the pack.</p><p>Job Type: Full-time</p><p>Pay: QAR4,000.00 - QAR5,000.00 per month</p><p>Experience:</p><ul><li>SUPERVISOR: 3 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

Supervisor – Patient Relations & SPA

Ulta

<div>Overview:
<div>
Live the <b>experience</b>. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self-determination. At Ulta Beauty, our tech team is critical to our scalability&mdash;and is recognized that way. We&rsquo;ve been defined as a &ldquo;mature start-up.&rdquo; A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where <b>our passion for better solutions</b> drives us and is core to who we are.</div><div><br>
</div><div>We&rsquo;re engineering for the future of retail, and it&rsquo;s no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you&rsquo;ll find that virtually nothing&rsquo;s impossible at Ulta Beauty.</div>
 :
<div><b>
THE IMPACT YOU CAN HAVE:</b></div><div></div><div><br>
Ulta Beauty is building best-in-class Data &amp; AI capabilities with the goal of creating enterprise value through AI, making a significant impact on the company's already rapid growth. The company wants to ensure innovation and rigor building out Data &amp; AI driven decisioning capabilities across the enterprise. We are seeking an AI Product Owner to lead the development of our AI-driven products.</div><div></div><div><br>
The Product Owner is a core member of the Agile Scrum team and is responsible for the execution and delivery of the product roadmap and its initiatives. The Product Owner is responsible for driving the day-to-day direction of product development and partners closely together with the Product Manager to define the product roadmap supporting the strategic vision for their team. They are responsible for the creation and maintenance of the Product Backlog including its content, availability, and prioritization.</div><div><br>
</div><div>The Product Owner will create and refine user stories and set priorities for sprint planning to ensure the correct acceptance criteria is defined for the product features. They will collaborate with our Agentic Commerce Business Team, Marketing, Guest Services, Digital Product, and Data partners to identify value-add guest AI solutions, unlock digital assets, and solve complex guest experience challenges.<br>
</div><div></div><div>The Product Owner has a deep understanding of the target market/industry and builds close relationships with key stakeholders to ensure that the team&rsquo;s effort is aligned with overall strategy. They will manage dependencies with other team&rsquo;s functions through identifying, building, and managing strategic partnerships across the different teams while acting as a liaison between the delivery team and business, ensuring clear communication, and alignment.</div><div><br>
</div><div><b>YOU&rsquo;LL ACCOMPLISH THIS BY:</b></div><br>
<div></div><ul><li>
Set &amp; communicate a clear guest experience forward product vision to team members &amp; relevant stakeholders</li><li>
Lead business &amp; technical development teams through the agile development lifecycle</li><li>
Accountable for tracking &amp; communication of in-production digital product KPIs
</li><li>Participate in Quarterly Program Increment Planning sessions to align on objectives, prioritize initiatives, and ensure successful execution of product strategies</li><li>
Facilitate release planning with stakeholders as well as lead required product demos</li><li>
Utilize knowledge of guest insights &amp; stakeholder needs to create epics &amp; user stories and acceptance criteria for their team, while maintaining a groomed product backlog</li><li>
Advocate for business stakeholders by providing timely actionable insights</li><li>
Develop Agile best practices and engage in the spirit of continuous improvement</li><li>
Re-prioritize and update user stories based on shifting priorities, timelines, &amp; feedback</li><li>
Collaborate with guest experience and digital teams to support AI-enabled experiences and experimentation</li></ul><div></div><div><b><br>
ADDITIONAL RESPONSIBILITIES:
</b></div><ul><li>Partner with the Tech &amp; Design Leads to plan the development of assigned digital products, including experiential designs &amp; solution architecture</li><li>
Champion the adoption of agile and product development practices focused on delivering value by partnering with business stakeholders and mentoring other teams</li><li>
Acts as the voice of the guest in order to advocate for guest &amp; business needs</li><li>
Partner with third party AI and platform vendors where required to ensure successful delivery and adoption</li></ul>
 :
<div><b>
ESSENTIALS FOR SUCCESS:</b></div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Engineering, Business, or related field required</li><li>
4+ years relevant work experience with at least 2+ years in a product owner role and experience operating in an agile (scrum) environment, focus on AI or technology-driven products preferred</li><li>
Strong understanding of AI technologies including machine learning, natural language processing, computer vision, and data analytics</li><li>
Experiencing using tools, such as Jira, Confluence, Figma, and SharePoint</li><li>
Experience leading teams in an agile setting such as facilitating ceremonies, managing a backlog, developing a release plan, and writing user stories.</li><li>
Domain-specific expertise to support backlog development and blocker resolution</li><li>
Advanced analytical skills to assess complex business operations and backend technology integrations</li><li>
Strong collaborator with cross-functional teams across design, product, &amp; technology</li><li>
Strong communication skills with ability to influence stakeholders, communicate complex concepts, and align the organization on required decisions</li><li>
Strong problem solver with the ability to manage and lead the team to a solution</li><li>
Experimental mindset to drive innovation, empower others to fail, learn, and grow</li></ul>
 : The pay range for this position is $88,200.00 - $125,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company&rsquo;s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta About:
<div>
At <b>Ulta Beauty</b> (NASDAQ: ULTA), <b><i>the possibilities are beautiful</i></b>. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty&rsquo;s own private label. Ulta Beauty also offers a full-service salon in every store featuring&mdash;hair, skin, brow, and make-up services.</div><div></div><div><i><br>
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.</i></div></div>

Product Owner, Guest AI Experiences

Qiddiya Investment Company

<div><p>Qiddiya Investment Company is excited to invite applications for the position of Development Director - Golf to oversee the development of world-class golf facilities within the Qiddiya project. This role is crucial in shaping the future of golf in the region, enhancing Qiddiya&rsquo;s reputation as a premier destination for sports and entertainment.</p><p>
The successful candidate will be instrumental in the development and execution of golf-related projects, ensuring they align with the overall vision of Qiddiya while meeting the expectations of both players and visitors.</p><p></p>
Responsibilities<ul><li>
Lead the strategic planning and development of golf facilities, including courses, practice areas, and amenities, ensuring an exceptional experience for players and visitors.</li><li>
Collaborate with landscape architects, golf course designers, and other specialists to create innovative and sustainable golf environments.</li><li>
Conduct market research and feasibility studies to identify trends and opportunities within the golf industry that influence project development.</li><li>
Oversee project budgets, timelines, and resources, ensuring projects are delivered on schedule and within financial constraints.</li><li>
Engage with local and international stakeholders, including golf associations and tourism bodies, to foster partnerships and enhance collaboration.</li><li>
Ensure compliance with health, safety, and environmental regulations throughout the design and construction phases.</li><li>
Prepare detailed reports and presentations for the executive team, providing updates on project progress, challenges, and creative solutions.</li><li>
Promote innovative ideas for enhancing golfer engagement, and overall facility experience.</li><li>
Foster relationships with sponsors, investors, and stakeholders to secure financial support for golf initiatives.</li><li>
Stay informed on global trends in golf development and integrate best practices into Qiddiya&rsquo;s golf projects.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor's Degree</li><li>
A minimum of 15 years of Development experience and must have extensive golf course development experience</li><li>
Strong leadership abilities with experience guiding multidisciplinary teams in complex projects.</li><li>
Excellent communication, negotiation, and relationship-building skills for effective stakeholder engagement.</li><li>
Proficient in budgeting and financial management for development projects.</li><li>
Knowledge of environmental sustainability practices within the sports and recreation industry.</li><li>
Familiarity with market trends in the golf sector and an understanding of customer preferences.</li></ul></div>

Development Director - Golf (SPA100)

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
This job is a member of the Hubs &amp; Gateways Team within the Customer Experience Division.</li><li>
Responsible for managing the operations, optimizing the business, leading the people and cultivating relationships with diverse audiences.</li><li><p>
The pay range for this role is $121,000 to $161,000, taking into account the qualifications and experience of the selected candidate.</p></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><i>
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.</i>
</p><ul><li>Directs, manages and oversees daily airport operation activities to ensure safe, reliable and efficient service for our passengers and stakeholders</li><li>
Assesses and executes appropriate resources to optimize station performance</li><li>
Monitors, reviews, and reports station performance</li><li>
Establishes relationships through engagement, collaboration and inclusiveness with internal and external stakeholders</li><li>
Coordinates closely with local airport authorities and government agencies to ensure organization&rsquo;s priorities, objectives and concerns are effectively represented</li><li>
Manages scheduled, off-scheduled and charter flight operations and meets performance goals</li><li>
Acts as liaison between the Company and various organizations</li><li>
Evaluates, identifies and recommends process improvement changes for a dynamic operational environment</li><li>
Oversees, monitors and controls budget and manages overall financial administration</li><li>
Leads, motivates and develops employees to perform in a safe, efficient, productive, professional manner and deliver superior customer service</li><li>
Assumes responsibility of employee management &ndash; including hiring, conducting performance reviews, administering corrective action, salary administration, training, and career development</li><li>
Maintains company standards of safety and security</li><li>
Partners with vendors and contractors</li><li>
Preserves integrity and ethical values as it relates to audits, compliance and regulatory mandates</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Bachelor&rsquo;s or Master's degree in related field or equivalent training/experience</li><li>
7+ years of airline operations experience or relevant experience</li></ul><p><b>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li><div>
4 years in supervisory or management capacity</div></li><li><div>
Knowledge of managing an operating budget</div></li></ul><p><b>
Skills, Licenses &amp; Certifications</b></p><ul><li>
Ability to take initiative to act upon and adapt to a fast-paced environment</li><li>
Ability to deliver key corporate messages across all workgroups</li><li>
Exhibits strong organizational and time management skills with proven ability to handle multiple projects while meeting deadlines</li><li>
Understands the importance of safety, compliance and regulatory standards associated with flight operations</li><li>
Ability to work cohesively with collective bargaining units</li><li>
Demonstrated collaborative ability across departments, business units, vendors and contractors</li><li>
Ability to resolve issues with internal and external customers</li><li>
Uses sound business judgment to make key decisions</li><li>
Effective conflict resolution skills</li><li>
Track record of exceptional supervisory, leadership and motivational skills</li><li>
Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint, etc.)</li><li>
Valid US drivers license</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)</li><li>
Applicable valid driver&rsquo;s license as required by local authorities, if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges</li><li>
Must successfully complete comprehensive background and/or fingerprint checks to satisfy security requirements and subject to Department of Transportation (DOT) drug and alcohol testing</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

General Manager, Airport Customer Experience - SAN

<div><p>Qiddiya Investment Company is seeking a highly experienced Senior Director - Development (Sports Competition &amp; Events Venues) to lead the planning and execution of world-class sports and events facilities within the Qiddiya entertainment and lifestyle destination. This role is vital in positioning Qiddiya as a premier hub for major sports competitions and events, attracting local, regional, and international audiences.</p><p>
As the Senior Director, you will oversee the end-to-end development of sports venues and events infrastructure, ensuring facilities meet international standards and deliver exceptional experiences for athletes, organizers, and spectators alike. Collaborating with diverse stakeholders, you will drive strategic initiatives that align with Qiddiya&rsquo;s vision and broader objectives.</p><p></p>
Key Responsibilities<ul><li>
Develop and execute a comprehensive strategy for the development of sports competition and events venues.</li><li>
Lead the planning, design, development and execution of world-class sports facilities and event spaces.</li><li>
Coordinate with architects, engineers, and contractors to ensure projects are delivered on time, within budget, and to the highest quality standards.</li><li>
Conduct market analysis and feasibility studies to inform venue design and event hosting capabilities.</li><li>
Build and maintain strong relationships with sports governing bodies, event organizers, government entities, and other key stakeholders.</li><li>
Ensure compliance with all relevant regulations, safety standards, and sustainability practices.</li><li>
Manage multidisciplinary teams, fostering a collaborative environment focused on innovation and excellence.</li><li>
Provide regular reports and presentations to executive leadership, highlighting progress, risks, and opportunities.</li><li>
Champion initiatives that enhance spectator engagement and athlete experience within the venues.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Sports Management, Architecture, Civil Engineering, or a related field.</li><li>
Minimum of 20 years of experience in sports venue development, large-scale event facilities, or a closely related sector.</li><li>
Strong knowledge of international standards for sports competition venues and event management.</li><li>
Proven track record of successfully managing complex development projects from inception to delivery.</li><li>
Exceptional leadership and team management skills with experience leading multidisciplinary teams.</li><li>
Excellent communication, negotiation, and stakeholder management abilities.</li><li>
Demonstrated experience in managing budgets, timelines, and project risks effectively.</li><li>
Familiarity with sustainability practices and regulations relevant to sports and event venues.</li><li>
Passion for sports and events with a commitment to creating exceptional venue experiences.</li></ul></div>

Senior Director - Development (Sports Competition & Events Venues) - SPA178

<div><p>Qiddiya Investment Company is seeking a dynamic Development Director for Sports Competition &amp; Event Venues to lead the planning, design, and development of state-of-the-art sports and event facilities. This role plays a vital part in positioning Qiddiya as a premier destination for national and international sports competitions and entertainment events.</p><p>
The successful candidate will manage the full development lifecycle of venues, ensuring they meet the highest standards of functionality, safety, and audience experience while aligning with Qiddiya&rsquo;s strategic objectives.</p>
Responsibilities<ul><li>
Lead the strategic planning and development of sports competition and event venues, ensuring alignment with Qiddiya's vision and objectives.</li><li>
Collaborate with architects, engineers, sports experts, and event managers to design and deliver world-class facilities.</li><li>
Conduct feasibility studies and market research to guide project scope, design, and delivery.</li><li>
Manage project budgets, timelines, and resources to ensure successful and timely completion of venues.</li><li>
Ensure all developments comply with relevant regulations, safety standards, and sustainability guidelines.</li><li>
Engage with stakeholders, including sports federations, event organizers, and community representatives to maximize venue utilization and relevance.</li><li>
Prepare detailed reports and presentations for senior management to communicate project progress, challenges, and opportunities.</li><li>
Incorporate innovative technologies and designs to enhance venue functionality and spectator experience.</li><li>
Develop and maintain relationships with potential sponsors, partners, and investors to support project funding and operations.</li><li>
Monitor global trends in sports and event venue development and integrate best practices into Qiddiya projects.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor's degree in Sports Management, Architecture, Engineering, Project Management, or related field (Master's degree preferred).</li><li>
15+ years of experience in developing sports competition and event venues or large-scale event facility projects.</li><li>
Proven leadership skills with experience managing multidisciplinary teams.</li><li>
Strong project management and budgeting expertise.</li><li>
Excellent communication and stakeholder engagement abilities.</li><li>
Knowledge of safety, accessibility, and sustainability standards in sports and event venue development.</li><li>
Ability to foster partnerships with sports organizations, sponsors, and government bodies.</li></ul></div>

Development Director (Sports Competition & Event Venues) - SPA179

Deliveroo

<div>
 Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. The Middle East markets (UAE and Kuwait) are one of our most dynamic and competitive markets. Functions include commercial, operations, and marketing, and teams in the Middle East partner closely with global functions such as product, technology, and consumer to deliver results for our customers.
 <br/>
 <br/>
 This role sits within Operations and leads all things Rider Experience. A large and impactful scope that includes Rider community management, Rider communications, several aspects of Rider Performance, Rider Support, and Rider Onboarding. The role entails building, improving, and implementing processes across the areas above, tracking and managing efficiency and effectiveness of how we are performing across a variety of metrics, and finally ensuring that we are able to deliver excellent support to riders across the region.
 <br/>
 <br/>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 Operating at scale in a hyper-competitive, hyper-growth environment is no easy feat. As such, you'll be faced with some of the most exciting problems across the food tech space. Reporting to the Director of Operations, Middle East, you&rsquo;ll have a key role in ensuring the success of the logistics network in our Middle East markets. This centers around ensuring that we always have a fleet of highly engaged, highly satisfied, and highly performing riders on our network. Working with stakeholders within Ops to find the right approach through levers like communications, education modules, and rider events. This role is regional, and will be required to build world-class frameworks and systems that are both effective and scalable. The objective is straightforward: build the best systems to ensure riders are able to deliver the best experience for our customers and merchants.
 <br/>
 <br/>
 You&rsquo;ll work closely with other members of the Middle East rider operations teams, as well as wider teams within HQ Ops, Product, and Tech to ensure the best possible outcomes for our riders, restaurants, and customers.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Be Doing
  <br/>
  <br/>
 </strong>
 Here&rsquo;s what your day-to-day might look like:
 <br/>
 <br/>
 <ul>
  <li>
   Managing a large team that owns and runs several processes across the scope of the team
  </li>
  <li>
   Building effective, scalable, and efficient frameworks and systems that can be centralized to manage and track several key metrics across our network
  </li>
  <li>
   Make recommendations on how to allocate our resources to ensure the best possible outcomes, for instance, managing rider churn to optimal levels to ensure best-in-class service levels
  </li>
  <li>
   Ensuring the quality and engagement of riders newly onboarded on our network is conducive to our strategy of having best-in-class service levels
  </li>
  <li>
   Track our key metrics, look for unusual trends in our data, and uncover root causes to ensure that we preserve the health of the network.
  </li>
  <li>
   Work alongside other members of the Middle East Rider Operations team to ensure that we operate to budget
  </li>
  <li>
   Provide regular, relevant, concise updates on rider experience to senior business stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Need To Thrive
  <br/>
  <br/>
 </strong>
 Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
 <br/>
 <br/>
 <ul>
  <li>
   A high standard of university-level education
  </li>
  <li>
   8+ years of experience in program management, consulting, banking, engineering, or a high-growth start-up
  </li>
  <li>
   Excellent problem-solving skills &ndash; experience solving tough, complex problems
  </li>
  <li>
   An ownership mindset that means you know what is happening in your area of responsibility
  </li>
  <li>
   Experience managing a multi-functional team
  </li>
  <li>
   Experience building scalable processes, tools, and structured change methodologies, and therefore enjoying working in a process-driven environment
  </li>
  <li>
   Strong analytical mindset and comfortable with large data sets
  </li>
  <li>
   Excellent stakeholder management and communication skills
  </li>
  <li>
   Comfortable handling multiple workstreams at the same time, working both individually and as part of a team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us?
  <br/>
  <br/>
 </strong>
 At Deliveroo, you&rsquo;ll do work that matters, solving real-world problems in a three-sided marketplace that&rsquo;s constantly evolving.
 <br/>
 <br/>
 We&rsquo;re Food Lovers, Problem Solvers, Community Builders, And More, Brought Together By a Shared Drive To Make Things Better. Working Here, You Can Expect To
 <br/>
 <br/>
 <strong>
  🔧 Solve meaningful problems at real scale
 </strong>
 Work on a complex, always-on marketplace that impacts millions every day.
 <br/>
 <br/>
 🌱
 <strong>
  See your impact, fast
 </strong>
 Ship, test, and improve ideas quickly in a low-hierarchy, high-ownership
 <br/>
 <br/>
 environment.
 <br/>
 <br/>
 <strong>
  🧠Grow through challenge and ownership
 </strong>
 Take on big, ambiguous problems and accelerate your career with strong support.
 <br/>
 <br/>
 <strong>
  🌎A culture built for builders
 </strong>
 High standards, collaboration, flexible working, and continuous learning.
 <br/>
 <br/>
 We aim to create a fair process that lets your skills shine&mdash;our interview typically includes 3-4 stages. Find more about how we hire
 <strong>
  here.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Global Structure
  <br/>
  <br/>
 </strong>
 Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we&rsquo;re unlocking new possibilities as one global team.
 <br/>
 <br/>
 <strong>
  Diversity, Equity, and Inclusion
  <br/>
  <br/>
 </strong>
 At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We&rsquo;re committed to fostering an environment where everyone can do their best work and feel they belong.
 <br/>
 <br/>
 We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
 <br/>
 <br/>
 If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you&rsquo;ll have the opportunity to let us know once you&rsquo;ve submitted your application. We&rsquo;ll share details on how to request support so we can ensure you have a fair and equitable experience.
 <br/>
 <br/>
 If you&rsquo;re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we&rsquo;d love to hear from you!
</div>


Head of Rider Experience, Middle East

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