director of spa and guest experience

Marriott International

<div>
 <strong>
  Additional InformationSpa ManagerFemale Preferred UAE Experience Preferred
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25156375
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Spa
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Sheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Supporting Management of Spa Operations and Budgets
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assumes the responsibilities of the Spa Director in his/her absence.
  </li>
  <li>
   Ensures all employees have the proper supplies, equipment and uniforms.
  </li>
  <li>
   Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  </li>
  <li>
   Manages supplies and equipment inventories within budget.
  </li>
  <li>
   Maintains cleanliness of spa and related areas and equipment.
  </li>
  <li>
   Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ensuring and Delivering Exceptional Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sets a positive example for guest relations.
  </li>
  <li>
   Interacts with guests to obtain feedback on product quality and service levels.
  </li>
  <li>
   Handles guest problems and complaints.
  </li>
  <li>
   Empowers employees to provide excellent customer service.
  </li>
  <li>
   Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
  </li>
  <li>
   Strives to improve service performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Conducting Human Resources Activities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
  </li>
  <li>
   Ensures employees understand expectations and parameters.
  </li>
  <li>
   Brings issues to the attention of the department manager and Human Resources as necessary.
  </li>
  <li>
   Observes service behaviors of employees and providing feedback to individuals.
  </li>
  <li>
   Participates in employee progressive discipline procedures.
  </li>
  <li>
   Participates in an on-going employee recognition program.
  </li>
  <li>
   Reviews comment cards and guest satisfaction results with employees.
  </li>
  <li>
   Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  </li>
  <li>
   Supervises on-going training initiatives and conducting training when appropriate.
  </li>
  <li>
   Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
  </li>
  <li>
   Celebrates successes and publicly recognizes the contributions of team members.
  </li>
  <li>
   Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  </li>
  <li>
   Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Spa Manager - Spa & Recreation Experience - Female Preferred

<div><b>Additional Information</b>Spa ManagerFemale Preferred UAE Experience Preferred<br>
<b>Job Number</b>25156375<br>
<b>Job Category</b>Spa<br>
<b>Location</b>Sheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Supporting Management of Spa Operations and Budgets</b></p>
<ul><li>Assumes the responsibilities of the Spa Director in his/her absence.</li></ul>
<ul><li>Ensures all employees have the proper supplies, equipment and uniforms.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul>
<ul><li>Manages supplies and equipment inventories within budget.</li></ul>
<ul><li>Maintains cleanliness of spa and related areas and equipment.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li></ul><p><br>
</p><p><b>Ensuring and Delivering Exceptional Customer Service</b></p>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li></ul>
<ul><li>Strives to improve service performance.</li></ul><p><br>
</p><p><b>Conducting Human Resources Activities</b></p>
<ul><li>Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Brings issues to the attention of the department manager and Human Resources as necessary.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Participates in an on-going employee recognition program.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Supervises on-going training initiatives and conducting training when appropriate.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Iridium - Global Executive Search

<div>
 <p>
  Our client is a landmark five-star hotel in Manama and they are seeking a
  <strong>
   Spa &amp; Health Club Manager
  </strong>
  (Director of Spa &amp; Wellness) to take charge of its upcoming
  <strong>
   luxury spa project
  </strong>
  while overseeing a fully renovated (Completed 2025)
  <strong>
   health and fitness facility
  </strong>
  . This is a unique opportunity to be part of something exceptional from the ground up&mdash;contributing directly to the
  <strong>
   design, development, and launch
  </strong>
  of a spa experience that will redefine wellness in the region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Opportunity: A New Luxury Spa Destination
  </strong>
 </p>
 <p>
  Planned Opening in 2026, this expansive wellness facility is currently in its second design phase, with construction scheduled for early next year. As the Spa &amp; Health Club Manager, you will:
 </p>
 <ul>
  <li>
   <strong>
    Play a key role in shaping the design
   </strong>
   &ndash; your input will influence layouts, technical features, treatment flow, and guest experience.
  </li>
  <li>
   <strong>
    Lead the pre-opening and operational launch
   </strong>
   &ndash; from menu development to recruitment and branding.
  </li>
  <li>
   Oversee a facility that includes:
  </li>
  <li>
   10&ndash;12 treatment rooms
  </li>
  <li>
   Private-use Turkish hammam
  </li>
  <li>
   Salt inhalation room for yoga and therapy
  </li>
  <li>
   Hot and cold hydrotherapy pools, including a 12&ndash;13&deg;C cold plunge
  </li>
  <li>
   Elegant, contemporary interiors designed to rival the region&rsquo;s most prestigious spas
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  The spa will operate as a
  <strong>
   standalone wellness destination
  </strong>
  , separate from the hotel&rsquo;s fitness club, and will cater to a sophisticated, wellness-driven clientele of both hotel guests and local members.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You&rsquo;ll work alongside a strong supervisory team that handles daily operations&mdash;allowing you to focus on strategic leadership and spa development.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Role &amp; Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Provide strategic and hands-on leadership across both spa and health club operations
  </li>
  <li>
   Ensure excellence in guest service, treatment quality, and wellness standards
  </li>
  <li>
   Recruit, train, and inspire a team of 15&ndash;20 staff, in partnership with HR
  </li>
  <li>
   Collaborate with hotel leadership on financial performance, pricing, retail sales, and marketing
  </li>
  <li>
   Drive revenue, guest satisfaction, and brand positioning in the luxury wellness space
  </li>
  <li>
   Build a loyal base of external and in-house guests through targeted promotions and digital presence (primarily Instagram)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who We&rsquo;re Looking For
  </strong>
 </p>
 <p>
  You&rsquo;re a seasoned spa leader with the ambition to take on a major project. Your background likely includes:
 </p>
 <ul>
  <li>
   Experience as Spa Manager or Assistant Director of Spa in a luxury hotel, resort, or branded wellness facility
  </li>
  <li>
   Knowledge of Middle Eastern spa culture and guest expectations (experience in the region is a strong advantage)
  </li>
  <li>
   A blend of
   <strong>
    operational know-how
   </strong>
   ,
   <strong>
    commercial acumen
   </strong>
   , and
   <strong>
    leadership skills
   </strong>
  </li>
  <li>
   Fluent English; Arabic is a strong asset and will be preferred if qualifications are equal
  </li>
  <li>
   A passion for creating extraordinary guest experiences through wellness and design
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What&rsquo;s Offered
  </strong>
 </p>
 <ul>
  <li>
   Competitive,
   <strong>
    tax-free compensation package
   </strong>
  </li>
  <li>
   Generous
   <strong>
    performance-based bonus
   </strong>
  </li>
  <li>
   Fully
   <strong>
    furnished private 2-bedroom apartment
   </strong>
  </li>
  <li>
   <strong>
    Relocation allowance
   </strong>
   ,
   <strong>
    transportation
   </strong>
   , and
   <strong>
    annual flight home
   </strong>
  </li>
  <li>
   <strong>
    Comprehensive medical coverage
   </strong>
  </li>
  <li>
   The opportunity to
   <strong>
    shape a flagship spa project
   </strong>
   and grow your career within a leading international hotel brand
  </li>
 </ul>
 <p>
 </p>
</div>


Luxury Spa & Health Club Manager - Bahrain (Director Spa)

Mandarin Oriental

<div>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 Based at the Mandarin Oriental Al Faisaliah Riyadh within the Spa Department in Riyadh, the Director of Spa &amp; Wellness is responsible for, but not limited to, the overall spa &amp; wellness colleagues and functions. This position will take full responsibility of the female and male Spa and pool operations.
 <br/>
 <br/>
 <strong>
  As Director of Spa &amp; Wellness, you will be responsible for the following duties:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
  </li>
  <li>
   MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements.
  </li>
  <li>
   Responsible for the development of the female and male Spa &amp; Wellness yearly budget.
  </li>
  <li>
   Responsible for re-forecasting the budget as and when is necessary.
  </li>
  <li>
   Responsible for the financial performance of the spa and related departments.
  </li>
  <li>
   Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan.
  </li>
  <li>
   Responsible for the development of marketing strategies for the Spa &amp; Wellness department.
  </li>
  <li>
   During briefings, ensure any issues are discussed and provide information of special attention guests and groups that may be in-house.
  </li>
  <li>
   Review log of training completed by Treatments Manager, Operations Manager and Departmental Trainers.
  </li>
  <li>
   Responsible for the operations of the division and guest interactions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As Director of Spa &amp; Wellness, we expect from you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To deal with any concern, enquiries and complaints from spa &amp; wellness guests and potential guests.
  </li>
  <li>
   Supporting sustainability initiative.
  </li>
  <li>
   Review stock checks at the end of month for financial reports.
  </li>
  <li>
   Ensure that purchasing is aligned with budget.
  </li>
  <li>
   Responsible for the operations of the division and guest interactions.
  </li>
  <li>
   Review treatments and notes in Spa Soft.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our commitment to you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A competitive salary.
  </li>
  <li>
   A competitive benefit.
  </li>
  <li>
   VIP Health insurance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;re Fans. Are you?
 </strong>
</div>


Director of Spa & Wellness

Mandarin Oriental Hotel Group

<div><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.</p>
<p><b>
About the job</b></p>
<p>
Based at the Mandarin Oriental Al Faisaliah Riyadh within the Spa Department in Riyadh, the Director of Spa &amp; Wellness is responsible for, but not limited to, the overall spa &amp; wellness colleagues and functions. This position will take full responsibility of the female and male Spa and pool operations.</p>
<p><b>
As Director of Spa &amp; Wellness, you will be responsible for the following duties:</b></p>
<ul>
<li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li>
<li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements.</li>
<li>Responsible for the development of the female and male Spa &amp; Wellness yearly budget.</li>
<li>Responsible for re-forecasting the budget as and when is necessary.</li>
<li>Responsible for the financial performance of the spa and related departments.</li>
<li>Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan.</li>
<li>Responsible for the development of marketing strategies for the Spa &amp; Wellness department.</li>
<li>During briefings, ensure any issues are discussed and provide information of special attention guests and groups that may be in-house.</li>
<li>Review log of training completed by Treatments Manager, Operations Manager and Departmental Trainers.</li>
<li>Responsible for the operations of the division and guest interactions.</li>
</ul>
<p><b>As Director of Spa &amp; Wellness, we expect from you:</b></p>
<ul>
<li>To deal with any concern, enquiries and complaints from spa &amp; wellness guests and potential guests.</li>
<li>Supporting sustainability initiative.</li>
<li>Review stock checks at the end of month for financial reports.</li>
<li>Ensure that purchasing is aligned with budget.</li>
<li>Responsible for the operations of the division and guest interactions.</li>
<li>Review treatments and notes in Spa Soft.</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
</li>
</ul><p><b><i>Benefits:
</i></b></p><ul><li>A competitive salary.</li>
<li>A competitive benefit.</li>
<li>VIP Health insurance.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div>

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Spa &amp; Wellness
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Position Overview</b></p><p>
Rosewood Red Sea seeks a visionary Director of Spa &amp; Wellness to design, open, and lead an ultra-luxury wellness destination aligned with Rosewood&rsquo;s <i>A Sense of Place&reg;</i>. The role oversees spa, fitness, movement, hydrothermal and ritual experiences (including hammam), salon/retail where applicable, and cross-resort wellness activations. The successful candidate will drive guest transformation, brand distinction, and commercial results through innovative programming and flawless operations.</p><p></p><p><b>
Key Responsibilities</b></p><ul>
<li>Develop the spa &amp; wellness vision, service philosophy, and signature rituals inspired by the Red Sea and local traditions.</li>
<li>Lead all pre-opening workstreams: OS&amp;E/FF&amp;E, equipment selection, layout flow, hydrothermal specs, vendor RFPs, and critical path.</li>
<li>Establish SOPs and training to achieve LQA/Forbes standards; run service simulations prior to opening.</li>
<li>Own commercial strategy and P&amp;L: pricing, packaging, yield management, therapist productivity, capture rate, and retail penetration.</li>
<li>Build integrated programs across treatments, movement, mindfulness, recovery, and sleep; curate seasonal calendars and retreats.</li>
<li>Partner with Marketing &amp; Communications on positioning, PR/influencer plans, content assets, and digital bookability/CRM.</li>
<li>Ensure daily operational excellence across reservations, reception, locker/hydro circuits, treatment delivery, retail, and facility upkeep.</li>
<li>Recruit, coach, and develop a high-performing international team with certification compliance and succession plans.</li>
<li>Curate and negotiate brand/retail partnerships; optimize assortment, merchandising standards, inventory control, and sell-through.</li>
<li>Safeguard hygiene, sanitation, product safety, MOH licensing, and risk management; lead audits and incident response.</li>
<li>Align with Red Sea Global&rsquo;s sustainability vision: ethical sourcing, waste and water stewardship, and community engagement.</li>
<li>Deploy dashboards and insights for demand forecasting, utilization, guest feedback, and campaign ROI; translate data into action.</li>
<li>Collaborate closely with Rooms, Culinary, Recreation, Engineering, Finance, and T&amp;C/HR to deliver seamless guest journeys.</li>
</ul><p><b>Qualifications &amp; Experience</b></p><ul>
<li>10&ndash;12+ years of luxury spa &amp; wellness leadership with 3&ndash;5 years heading a flagship or resort spa; pre-opening experience required.</li>
<li>Recognized therapy/beauty/wellness certifications; degree in Hospitality/Business/Wellness Management preferred.</li>
<li>Proven commercial acumen with full P&amp;L ownership, pricing and yield strategy, and strong retail results.</li>
<li>Expertise in hydrothermal operations and ritual programs (e.g., hammam), plus integrated wellness (fitness, movement, mindfulness).</li>
<li>Track record achieving LQA/Forbes benchmarks and exceptional guest satisfaction.</li>
<li>Proficiency with spa scheduling/POS and CRM/analytics platforms; data-driven decision making.</li>
<li>Excellent leadership, coaching, and communication skills; fluent English required, Arabic an advantage.</li>
</ul></div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</div></div></div></div></div></div>

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