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director of spa

Hilton

<div>Director of Spa
A Director of Spa is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. 
 
 
What will I be doing? 
As a Director of Spa, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Director of Spa will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage overall operations of the spa</li>
<li>Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development</li>
<li>Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes</li>
<li>Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement</li>
<li>Manage customer feedback effectively to ensure continuous service and programme improvement</li>
<li>Instill brand values and standards to maintain quality on a daily basis</li>
<li>Liaise with other hotel departments</li>
<li>Ensure customers and guests receive friendly and consistent personalised service from all team members</li>
<li>Respond to audits to ensure continual improvement is achieved</li>
<li>Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed</li>
<li>Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests</li>
</ul>What are we looking for? 
A Director Spa serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Management experience within the spa industry</li>
<li>Ability to meet financial targets</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Willingness to develop team members and self</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: :
<ul><li>Knowledge of the local market</li>
<li>Relevant qualifications</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Director of Spa

Holiday Inn

<div>Masseuse (Spa Therapist)

Are you passionate about wellness and skilled in the art of massage therapy? We&rsquo;re looking for a Spa Therapist who will bring relaxation, rejuvenation, and exceptional service to our guests, ensuring their experience is memorable and restorative.

A little taste of your day-to-day: 
Every day is different, but you&rsquo;ll mostly be:

Delivering a wide range of professional massage and body treatments tailored to guest needs.

Creating a welcoming, serene environment that promotes relaxation and well-being.

Consulting with guests to understand their needs and recommending appropriate treatments.

Maintaining high standards of cleanliness, hygiene, and presentation in treatment rooms and spa facilities.

Managing booking schedules efficiently and ensuring treatments run smoothly and on time.

Promoting spa services and products to enhance the guest experience.

Collaborating with the Health Club &amp; Spa team to ensure seamless operations and guest satisfaction.

What we need from you:

Proven experience as a Masseuse/Spa Therapist in a luxury hotel or spa.

Certification in massage therapy or equivalent qualifications.

Knowledge of various massage techniques (Swedish, Deep Tissue, Aromatherapy, Reflexology, etc.).

Warm, professional, and guest-oriented personality.

Excellent communication and interpersonal skills.

Flexibility to work shifts, including weekends and public holidays.

Commitment to delivering an outstanding and consistent guest experience.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Masseuse (Spa Therapist)

<div>Health Club Operation Supervisor

Do you have a passion for fitness, wellness, and exceptional guest experiences? We are looking for a Health Club Operation Supervisor to oversee daily operations, ensuring smooth service delivery, team efficiency, and a welcoming environment for our members and guests.
A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly be:

Supervising the daily operations of the Health Club, Gym, Pool, and Spa facilities.

Leading and motivating the team of fitness instructors, lifeguards, spa attendants, and reception staff to deliver outstanding service.

Ensuring health, safety, and hygiene standards are followed in all areas (pool water checks, equipment maintenance, cleanliness).

Managing member relations&mdash;resolving concerns, handling feedback, and promoting membership retention and sales.

Coordinating staff schedules, training, and performance reviews.

Monitoring stock and equipment needs, coordinating with Engineering and Purchasing for timely support.

Supporting revenue generation through upselling memberships, spa treatments, and special promotions.

Preparing daily reports and assisting the Health Club Manager with operational planning and budgeting.
What we need from you:

Previous experience in supervising a health club, spa, or fitness facility (hospitality industry preferred).

Strong leadership and people management skills.

Knowledge of health &amp; safety regulations related to fitness, spa, and pool operations.

Excellent communication skills and customer service mindset.

Ability to work flexible hours, including weekends and public holidays.

Fluency in English; additional languages are an advantage.
What you can expect from us:

The chance to work with a global hospitality leader (IHG).

Competitive salary, service charge, and benefits.

Training, career development, and opportunities to grow within the IHG family.

A supportive team culture where your ideas and contributions are valued.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Health Club Operation Supervisor

<div>Are you a dynamic leader who knows how to manage teams, people, and operations with excellence? We are looking for a Health Club Operation Manager to oversee our Health Club, Spa, Pool, and Recreation facilities. The right candidate will combine strong leadership with operational expertise to deliver memorable guest and member experiences.
A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly be:

Leading, motivating, and managing a diverse team of fitness instructors, lifeguards, spa therapists, and reception staff.

Driving teamwork, accountability, and service excellence across all areas.

Overseeing smooth daily operations of the Health Club, ensuring guest satisfaction and adherence to safety, hygiene, and brand standards.

Coaching and developing colleagues, conducting performance reviews, and creating training plans to uplift service delivery.

Handling guest and member relations with professionalism&mdash;resolving issues and ensuring loyalty.

Managing operational costs, payroll, and departmental budgets effectively.

Coordinating with Engineering, F&amp;B, Sales, and Marketing to create synergies and deliver exceptional guest experiences.

Driving revenue growth through memberships, promotions, spa services, and wellness initiatives.

Staying up to date with wellness trends and implementing innovative programs to keep the club competitive.
What we need from you:

Proven experience in managing a Health Club, Spa, or Recreation facility within a luxury or 5-star hospitality setting.

Strong leadership qualities&mdash;able to manage teams, inspire people, and drive results.

Excellent interpersonal and communication skills to lead both staff and guest interactions.

Commercial acumen with the ability to balance service excellence and profitability.

Sound knowledge of health, hygiene, and safety regulations related to fitness, spa, and pool operations.

Flexibility to work evenings, weekends, and public holidays.

Fluency in English; additional languages are an advantage.
What you can expect from us:

A rewarding role with IHG, a global hospitality leader.

Competitive salary, service charge, and benefits package.

Learning, development, and career progression opportunities within IHG hotels worldwide.

A supportive and inclusive team culture where your leadership and vision will make a difference.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Health Club Operation Manager

Talent21

The Role
 Job Purpose The Health Club Operations Manager will oversee the daily operations of the hotel’s health club and spa facilities, ensuring exceptional guest experiences, smooth operational efficiency, and achievement of revenue targets. This role requires strong leadership, a customer-focused mindset, and an in-depth understanding of fitness, wellness, and spa operations in a luxury hospitality setting. A little taste of your day-to-day: - Managing the overall operations of the Health Club, Spa, and recreational facilities including pool, gym, and wellness areas. - Leading, training, and motivating a diverse team of fitness instructors, therapists, lifeguards, and reception staff to deliver high standards of service. - Ensuring all facilities are clean, safe, and well-maintained, complying with health and safety regulations. - Developing and implementing membership programs, wellness promotions, and packages to increase revenue and guest loyalty. - Monitoring guest feedback and resolving service issues to maintain a world-class guest experience. - Coordinating with Sales & Marketing to promote health club facilities and special offers. - Managing departmental budgets, expense control, and financial performance to meet revenue goals. - Building and maintaining strong relationships with hotel guests, members, and local partners. - Regularly analyzing usage trends and market demands to optimize service offerings and pricing. - Representing the hotel at health, wellness, and lifestyle events in the local community.
 
Requirements
 <ul>
<li>Candidate must be based in Kuwait with strong market knowledge and networks. - Bachelor’s degree in Hospitality, Sports Science, Fitness Management, or a related field. - Minimum 5 years of experience in health club, spa, or fitness center operations, preferably in luxury hotels or resorts. - Proven track record of managing teams, memberships, and revenue-driven wellness programs. - Strong leadership, organizational, and customer service skills. - Knowledge of health, fitness, spa, and wellness trends. - Strong financial acumen with experience in budgeting and cost control. - Fluency in English required; Arabic is an advantage. - Certification in fitness, lifeguarding, or first aid is a plus. - Ability to work flexible hours, including weekends and holidays, to meet business needs. What you can expect from us: - A supportive environment with opportunities for professional growth within IHG. - Competitive salary, attractive incentives, and full benefits package. - Access to global training programs and career development pathways. - The chance to lead and shape a premium wellness experience for guests and members.</li>
</ul>
About the company
 talent21 was founded in 2010 with a distinguishing vision intended to enable the achievement of the following objectives: - Creating value for our clients by placing their interests first. Assist our clients in acquiring leadership talent through: - Outstanding research capabilities and access to global talent pool. - Thorough assessment methodology. - In depth reference checking. - Critical contribution to successful completion of the search by facilitating the final negotiations. - Contribute to a potential candidates career development by always considering his/her personal interest when assessing his/her suitability for any given position. talent21 International is one of the leading executive search organizations in the world. Headquartered in India, we have representation in The Americas, Asia Pacific, Europe, Middle East and China. Our global presence allows us to service companies around the world - covering all the major industry sectors.

Health Club Operations Manager

Marriott International

<div>Additional Information 
Job Number25137944 
Job CategorySales &amp; Marketing 
LocationCourtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Marketing Executive &ndash; Join Our Team
We are seeking a passionate and results-driven Marketing Executive to join our team and serve as a Brand Champion for the hotel. In this dynamic role, you will support the execution of marketing initiatives with a strong focus on digital marketing and the promotion of our hotel facilities&mdash;including rooms, F&amp;B outlets, spa, and events. 
You will be responsible for maintaining and updating all internal and external marketing channels, assisting in the planning and rollout of social media content, and supporting digital campaigns. The role also includes close collaboration with our marketing agency, local and international media, and social media influencers to deliver engaging, on-brand communications to our target audience. 
The ideal candidate will collaborate with the F&amp;B, Spa, and other operational teams to develop and promote new concepts, as well as coordinate photography and video shoots when required. 
Key Responsibilities:
<ul><li>Assist in developing and executing marketing campaigns across digital platforms</li>
<li>Support content creation for social media and online promotions</li>
<li>Coordinate with designers, media partners, and in-house teams</li>
<li>Help organize and manage photo/video shoots for marketing use</li>
<li>Ensure all brand standards are upheld across communication channels</li></ul> 
CORE WORK ACTIVITIES
Hotel Marketing and Advertising
<ul><li>Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, DOSM, Area Marketing, and Marriott Digital Services teams.</li>
<li>Partners with Operations, Food &amp; Beverage, and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li>
<li>Acts as the liaison between the marketing department and any third-party agencies on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li>
<li>Manages F&amp;B marketing calendar.</li>
<li>Maintains frequent, active engagement with Marriott Digital Services account manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li>
<li>Verifies all advertising for the hotel in digital channels is in alignment with brand voice.</li></ul> 
Social Media Content Management
<ul><li>Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li>
<li>Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li>
<li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li></ul> 
Public Relations and Visual Asset Management
<ul><li>Assists in developing a comprehensive PR plan per quarter along with agency and executes post sign-off from GM.</li>
<li>Maintains a comprehensive list of local media contacts, including food critics and bloggers.</li>
<li>Writes and distributes all press releases for property events, promotions, and outlets.</li>
<li>Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li>
<li>Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the Area Director of Marketing and Brand Marketing lead.</li>
<li>Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.</li></ul> 
Direct Marketing and Collateral Development
<ul><li>Coordinates and executes Hotel and F&amp;B printed materials.</li>
<li>Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li>
<li>Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.</li>
<li>Promotes collection of competitors collateral and publicity monthly.</li>
<li>Manages the execution of F&amp;B direct marketing activities.</li>
<li>Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).</li></ul> 
F&amp;B Marketing
<ul><li>Assists and manages the development, co-ordination, and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.</li>
<li>Supports communications duties and functions as deemed necessary.</li></ul> 
Digital Marketing
<ul><li>Works with Digital Field Marketing team to verify the Hotel&rsquo;s website and related websites are updated on a regular basis.</li>
<li>Coordinates with property and above property Revenue Management team to report success of property marketing and digital performance.</li>
<li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li></ul> 
Safety and Security
<ul><li>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.</li></ul> 
Policies and Procedures
<ul><li>Protect the privacy and security of guests and coworkers.</li>
<li>Maintain confidentiality of proprietary materials and information.</li>
<li>Follow company and department policies and procedures.</li>
<li>Perform other reasonable job duties as requested by Supervisors.</li></ul> 
Communication
<ul><li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li>
<li>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).</li>
<li>Speak to guests and co-workers using clear, appropriate and professional language.</li>
<li>Provide assistance to coworkers, ensuring they understand their tasks.</li>
</ul>Assists Management
<ul><li>Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.</li>
<li>Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).</li>
<li>Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.</li></ul> 
Working with Others
<ul><li>Develop and maintain positive and productive working relationships with other employees and departments.</li>
<li>Support all co-workers and treat them with dignity and respect.</li>
<li>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li>
<li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li>
<li>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.</li></ul> 
Quality Assurance/Quality Improvement
<ul><li>Monitor the performance of others to ensure adherence to quality expectations and standards.</li></ul> 
</div>At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Multi-Property Marketing Executive

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25137944
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Courtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 
 Marketing Executive &ndash; Join Our Team
 
 
 
 We are seeking a passionate and results-driven Marketing Executive to join our team and serve as a Brand Champion for the hotel. In this dynamic role, you will support the execution of marketing initiatives with a strong focus on digital marketing and the promotion of our hotel facilities&mdash;including rooms, F&amp;B outlets, spa, and events.
 
 
 You will be responsible for maintaining and updating all internal and external marketing channels, assisting in the planning and rollout of social media content, and supporting digital campaigns. The role also includes close collaboration with our marketing agency, local and international media, and social media influencers to deliver engaging, on-brand communications to our target audience.
 
 
 The ideal candidate will collaborate with the F&amp;B, Spa, and other operational teams to develop and promote new concepts, as well as coordinate photography and video shoots when required.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in developing and executing marketing campaigns across digital platforms
 </li>
 <li>
 Support content creation for social media and online promotions
 </li>
 <li>
 Coordinate with designers, media partners, and in-house teams
 </li>
 <li>
 Help organize and manage photo/video shoots for marketing use
 </li>
 <li>
 Ensure all brand standards are upheld across communication channels
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Hotel Marketing and Advertising
 
 
 
 <ul>
 <li>
 Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, DOSM, Area Marketing, and Marriott Digital Services teams.
 </li>
 <li>
 Partners with Operations, Food &amp; Beverage, and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
 </li>
 <li>
 Acts as the liaison between the marketing department and any third-party agencies on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
 </li>
 <li>
 Manages F&amp;B marketing calendar.
 </li>
 <li>
 Maintains frequent, active engagement with Marriott Digital Services account manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
 </li>
 <li>
 Verifies all advertising for the hotel in digital channels is in alignment with brand voice.
 
 
 </li>
 </ul>
 
 Social Media Content Management
 
 
 
 <ul>
 <li>
 Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
 </li>
 <li>
 Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.
 </li>
 <li>
 Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
 
 
 </li>
 </ul>
 
 Public Relations and Visual Asset Management
 
 
 
 <ul>
 <li>
 Assists in developing a comprehensive PR plan per quarter along with agency and executes post sign-off from GM.
 </li>
 <li>
 Maintains a comprehensive list of local media contacts, including food critics and bloggers.
 </li>
 <li>
 Writes and distributes all press releases for property events, promotions, and outlets.
 </li>
 <li>
 Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.
 </li>
 <li>
 Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the Area Director of Marketing and Brand Marketing lead.
 </li>
 <li>
 Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
 
 
 </li>
 </ul>
 
 Direct Marketing and Collateral Development
 
 
 
 <ul>
 <li>
 Coordinates and executes Hotel and F&amp;B printed materials.
 </li>
 <li>
 Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
 </li>
 <li>
 Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.
 </li>
 <li>
 Promotes collection of competitors collateral and publicity monthly.
 </li>
 <li>
 Manages the execution of F&amp;B direct marketing activities.
 </li>
 <li>
 Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
 
 
 </li>
 </ul>
 
 F&amp;B Marketing
 
 
 
 <ul>
 <li>
 Assists and manages the development, co-ordination, and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.
 </li>
 <li>
 Supports communications duties and functions as deemed necessary.
 
 
 </li>
 </ul>
 
 Digital Marketing
 
 
 
 <ul>
 <li>
 Works with Digital Field Marketing team to verify the Hotel&rsquo;s website and related websites are updated on a regular basis.
 </li>
 <li>
 Coordinates with property and above property Revenue Management team to report success of property marketing and digital performance.
 </li>
 <li>
 Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
 
 
 </li>
 </ul>
 Safety and Security
 
 
 <ul>
 <li>
 Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
 
 
 </li>
 </ul>
 Policies and Procedures
 
 
 <ul>
 <li>
 Protect the privacy and security of guests and coworkers.
 </li>
 <li>
 Maintain confidentiality of proprietary materials and information.
 </li>
 <li>
 Follow company and department policies and procedures.
 </li>
 <li>
 Perform other reasonable job duties as requested by Supervisors.
 
 
 </li>
 </ul>
 Communication
 
 
 <ul>
 <li>
 Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
 </li>
 <li>
 Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
 </li>
 <li>
 Speak to guests and co-workers using clear, appropriate and professional language.
 </li>
 <li>
 Provide assistance to coworkers, ensuring they understand their tasks.
 
 
 </li>
 </ul>
 Assists Management
 
 
 <ul>
 <li>
 Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
 </li>
 <li>
 Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
 </li>
 <li>
 Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
 
 
 </li>
 </ul>
 Working with Others
 
 
 <ul>
 <li>
 Develop and maintain positive and productive working relationships with other employees and departments.
 </li>
 <li>
 Support all co-workers and treat them with dignity and respect.
 </li>
 <li>
 Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
 </li>
 <li>
 Partner with and assist others to promote an environment of teamwork and achieve common goals.
 </li>
 <li>
 Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
 
 
 </li>
 </ul>
 Quality Assurance/Quality Improvement
 
 
 <ul>
 <li>
 Monitor the performance of others to ensure adherence to quality expectations and standards.
 
 
 </li>
 </ul>
 At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.
 
 
 In joining Courtyard, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

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