director of strategic sales

Naik Foundation

<p>A premier 4-star hotel located in the heart of Dubai, offering exceptional hospitality and a memorable guest experience. We pride ourselves on our dedicated team, luxurious accommodations, and outstanding service. We are currently seeking a passionate and results-oriented Director of Sales to lead our sales efforts and drive revenue growth.</p><p><b>Position Overview:</b><br/>As the Director of Sales, you will play a pivotal role in shaping our sales strategy, leading a talented sales team, and establishing strong relationships with clients and partners. The ideal candidate will have a minimum of 15 years of experience in hotel sales, a proven track record of exceeding targets, and a deep understanding of the hospitality industry in Dubai.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and execute innovative sales strategies to achieve revenue targets and maximize profitability.</li><li>Lead, mentor, and motivate the sales team to deliver exceptional results and maintain high performance.</li><li>Identify and pursue new business opportunities, including corporate clients, event planners, and travel agencies.</li><li>Build and maintain strong relationships with key clients, ensuring exceptional service and satisfaction.</li><li>Collaborate with marketing and operations teams to align sales initiatives with overall business goals.</li><li>Monitor market trends, competitor activities, and customer feedback to inform strategic decisions.</li><li>Prepare regular sales forecasts, reports, and presentations for management.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Business, Marketing, Hospitality Management, or a related field; MBA preferred.</li><li>Minimum 4 years of hotel sales experience, preferably in a 4-star or luxury hotel environment.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong leadership and team management skills.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>In-depth knowledge of the Dubai hospitality market and its dynamics.</li><li>Proficiency in CRM software and sales analytics tools.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you immediate joiner?</li></ul><p>Experience:</p><ul><li>Director of Sales: 6 years (Preferred)</li></ul>

Director of Sales

Hyatt

<div>Description:
<p><b>
Position Overview:</b></p><p>
We are seeking a motivated and experienced Director of Sales to lead the sales efforts at Our Double Tree in Wooddale IL. The ideal candidate will be responsible for developing and implementing strategic sales and marketing plans to achieve revenue goals, enhance market share, and drive business growth. The Director of Sales will work closely with the management team to ensure the hotel's sales targets are met and exceeded, fostering a culture of high performance and exceptional service.</p><p><b>
Key Responsibilities:</b></p><ul><li><b>
Sales Strategy and Planning:</b></li></ul><ul><li>Develop and implement comprehensive sales strategies to achieve revenue and profitability targets.</li><li>Conduct market analysis to identify opportunities, trends, and competitive landscape.</li><li>Create and manage sales budgets, forecasts, and reports.</li><li><b>
Business Development:</b></li></ul><ul><li>Identify and pursue new business opportunities, including corporate accounts, group bookings, and events.</li><li>Build and maintain strong relationships with key clients, travel agencies, and other partners.</li><li>Attend industry events, trade shows, and networking functions to promote the hotel.</li><li><b>
Team Leadership:</b></li></ul><ul><li>Lead, mentor, and develop the sales team, setting clear goals and expectations.</li><li>Conduct regular performance evaluations and provide ongoing training and development.</li><li>Foster a collaborative and positive work environment, encouraging teamwork and innovation.</li><li><b>
Marketing and Promotions:</b></li></ul><ul><li>Collaborate with the marketing team to develop and execute marketing campaigns and promotional activities.</li><li>Oversee the creation of sales collateral, presentations, and promotional materials.</li><li>Manage the hotel's online presence, including website content and social media platforms.</li><li><b>
Client Management:</b></li></ul><ul><li>Maintain and grow existing client relationships through regular communication and personalized service.</li><li>Handle high-level negotiations and contract discussions with clients.</li><li>Ensure client satisfaction by addressing and resolving any issues or concerns promptly.</li><li><b>
Sales Operations:</b></li></ul><ul><li>Oversee the sales process from lead generation to contract signing and follow-up.</li><li>Utilize hotel management software and CRM systems to track sales activities and performance.</li><li>Monitor and analyze sales metrics, adjusting strategies as needed to achieve goals.</li><li><b>
Collaboration and Communication:</b></li></ul><ul><li>Work closely with other departments, including operations, catering, and finance, to ensure seamless execution of sales initiatives.</li><li>Participate in regular management meetings to align sales goals with overall hotel objectives.</li><li>Provide regular updates and reports to the General Manager and Regional Director of Sales.</li></ul>
Requirements:
<p><b>
Qualifications:</b></p><p><b>
Must Have Hotel Sales Experience Hilton/Hyatt</b></p><ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, Marketing, or a related field; Master&rsquo;s degree preferred.</li><li>Minimum of 5-7 years of experience in hotel sales, with at least 3 years in a leadership role.</li><li>Proven track record of achieving sales targets and driving revenue growth.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Excellent negotiation and client management abilities.</li><li>Proficiency in hotel management software, CRM systems, and MS Office Suite.</li><li>Ability to work flexible hours, including nights, weekends, and holidays as needed.</li></ul><p><b>
Benefits:</b></p><ul><li>Competitive salary and performance-based bonuses.</li><li>Comprehensive health, dental, and vision insurance.</li><li>Paid time off and holidays.</li><li>Retirement plan w</li><li>Professional development and career growth opportunities.</li></ul></div>

<div>Description:
<p><b>
Position Overview:</b></p><p>
We are seeking a motivated and experienced Director of Sales to lead the sales efforts at our Hyatt Place in Itasca IL. The ideal candidate will be responsible for developing and implementing strategic sales and marketing plans to achieve revenue goals, enhance market share, and drive business growth. The Director of Sales will work closely with the management team to ensure the hotel's sales targets are met and exceeded, fostering a culture of high performance and exceptional service.</p><p><b>
Key Responsibilities:</b></p><ul><li><b>
Sales Strategy and Planning:</b></li></ul><ul><li>Develop and implement comprehensive sales strategies to achieve revenue and profitability targets.</li><li>Conduct market analysis to identify opportunities, trends, and competitive landscape.</li><li>Create and manage sales budgets, forecasts, and reports.</li><li><b>
Business Development:</b></li></ul><ul><li>Identify and pursue new business opportunities, including corporate accounts, group bookings, and events.</li><li>Build and maintain strong relationships with key clients, travel agencies, and other partners.</li><li>Attend industry events, trade shows, and networking functions to promote the hotel.</li><li><b>
Team Leadership:</b></li></ul><ul><li>Lead, mentor, and develop the sales team, setting clear goals and expectations.</li><li>Conduct regular performance evaluations and provide ongoing training and development.</li><li>Foster a collaborative and positive work environment, encouraging teamwork and innovation.</li><li><b>
Marketing and Promotions:</b></li></ul><ul><li>Collaborate with the marketing team to develop and execute marketing campaigns and promotional activities.</li><li>Oversee the creation of sales collateral, presentations, and promotional materials.</li><li>Manage the hotel's online presence, including website content and social media platforms.</li><li><b>
Client Management:</b></li></ul><ul><li>Maintain and grow existing client relationships through regular communication and personalized service.</li><li>Handle high-level negotiations and contract discussions with clients.</li><li>Ensure client satisfaction by addressing and resolving any issues or concerns promptly.</li><li><b>
Sales Operations:</b></li></ul><ul><li>Oversee the sales process from lead generation to contract signing and follow-up.</li><li>Utilize hotel management software and CRM systems to track sales activities and performance.</li><li>Monitor and analyze sales metrics, adjusting strategies as needed to achieve goals.</li><li><b>
Collaboration and Communication:</b></li></ul><ul><li>Work closely with other departments, including operations, catering, and finance, to ensure seamless execution of sales initiatives.</li><li>Participate in regular management meetings to align sales goals with overall hotel objectives.</li><li>Provide regular updates and reports to the General Manager and Regional Director of Sales.</li></ul>
Requirements:
<p><b>
Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, Marketing, or a related field; Master&rsquo;s degree preferred.</li><li>Minimum of 5-7 years of experience in hotel sales, with at least 3 years in a leadership role.</li><li>Proven track record of achieving sales targets and driving revenue growth.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Excellent negotiation and client management abilities.</li><li>Proficiency in hotel management software, CRM systems, and MS Office Suite.</li><li>Ability to work flexible hours, including nights, weekends, and holidays as needed.</li></ul><p><b>
Benefits:</b></p><ul><li>Competitive salary and performance-based bonuses.</li><li>Comprehensive health, dental, and vision insurance.</li><li>Paid time off and holidays.</li><li>Retirement plan w</li><li>Professional development and career growth opportunities.</li></ul></div>

Accor

<div><b>Company Description</b><p><br>
Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Made up of three business units, comprising 17 brands; 180+ operating hotels and resorts, with over 90 iconic venues, and over 300 restaurants and bars. Ennismore puts innovation at the centre of everything it does, with four dedicated in-house specialist studios, a creative studio of interior and graphic designers; a digital product and tech innovation lab, and a partnerships and collaborations unit. Ennismore is committed to positively impacting the world, with a key focus on creating inclusive communities among its teams and in the places it calls home.</p><b><br>
Job Description</b><p><br>
As the <b>Director of Sales</b>, you will be the strategic driving force behind the property's commercial success. You will lead and shape the hotel&rsquo;s sales efforts in line with the brand&rsquo;s visionary identity - where art, culture, and ultra-luxury hospitality meet. This role requires an exceptional sales leader with a strong track record in high-end resort markets, luxury travel segments, and strategic account management.</p><p>
You will oversee all sales functions, including leisure, corporate, MICE, and luxury travel segments, building strong global partnerships and positioning the property as one of the world&rsquo;s most coveted destinations.</p><p><b>
Key Responsibilities</b></p><p><b>
Strategic Leadership</b></p><ul><li>
Develop and execute a dynamic sales strategy aligned with the brand, revenue goals, and the unique appeal of the destination.</li><li>
Identify and pursue new business opportunities across key luxury and emerging markets.</li><li>
Collaborate closely with the Director of Marketing, Revenue Management, and General Manager to deliver commercial excellence.</li></ul><p><b>
Luxury Market Expertise</b></p><ul><li>
Lead efforts to engage UHNW individuals, VIP clients, luxury travel advisors, and consortia (e.g. Virtuoso, Serandipians, AMEX FHR).</li><li>
Represent the property at high-profile international trade shows, roadshows, and client events.</li><li>
Cultivate deep relationships with luxury DMCs, agencies, and global partners to drive awareness and bookings.</li></ul><p><b>
Team Leadership</b></p><ul><li>
Recruit, lead, and inspire a high-performing sales team committed to excellence and brand storytelling.</li><li>
Coach and develop team members to nurture talent and encourage continuous learning and growth.</li><li>
Foster a collaborative, passionate, and target-driven culture within the commercial team.</li></ul><p><b>
Performance &amp; Reporting</b></p><ul><li>
Set, track, and exceed revenue targets across all segments.</li><li>
Provide accurate forecasting, market insights, and performance analysis to inform business decisions.</li><li>
Monitor competitor activity and industry trends to keep FAENA agile and ahead.</li></ul><p><b>
Collaboration &amp; Brand Stewardship</b></p><ul><li>
Work in close partnership with the Ennismore corporate office to ensure alignment with brand standards and global strategies.</li><li>
Champion the brand&rsquo;s unique identity in all communications, ensuring a consistent luxury narrative across channels.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Minimum 8&ndash;10 years of progressive sales leadership in luxury hospitality or resort environments.</li><li><p>
Proven success in GCC markets, ideally with time spent based in the region.</p></li><li><p>
Strong network and proven track record with international luxury travel partners, MICE clients, and global accounts.</p></li><li><p>
Experience launching or opening luxury properties is a strong advantage.</p></li><li><p>
Dynamic, entrepreneurial mindset with a deep passion for culture, design, and unique guest experiences.</p></li><li><p>
Exceptional presentation, negotiation, and communication skills.</p></li><li><p>
Willingness to travel internationally and represent the brand at key events.</p></li><li><p>
Arabic language skills are highly valued for regional engagement.</p></li></ul><b><br>
Additional Information</b><p><b><br>
What&rsquo;s In It for You</b></p><ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

Discovery Senior Living

<div><p><b>About LakeHouse Senior Living:</b></p>
<p>
LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our &ldquo;Pillars of Excellence,&rdquo; employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.</p>
<p><b>
POSITION SUMMARY</b></p>
<p>
The Director of Sales (DOS) manages the sales operations of the community. The focus of the DOS is connecting with prospective residents through multi-communication platforms to inspire prospective residents to move into the community. The DOS connects with new inquiries, existing inquiries with the goal of converting these leads to move-ins to achieve occupancy targets. Utilizes industry trends, and knowledge of local competitors to create successful sales tactics. The success of the DOS is measured in multiple ways, including sales conversions, revenue optimization, move-ins, and average daily occupancy.</p>
<p><b>
Responsibilities:</b></p>
<p><b>
Sales</b></p>
<ul>
<li>Interacts with all leads provided through multiple channels including advertising, public relations, referral, or personal contact and convert those leads into residents of the community using professional selling skills and our sales process.</li>
<li>Builds customer focused relationships by advancing the lead through the sales process and gaining customer commitment.</li>
<li>Executes all facets of the Sales Playbook (Sales System) including proper discovery, overcoming objections, and closing techniques to achieve budgeted occupancy and net revenue.</li>
<li>Manages the sales tracking reports and provides daily updates and conveying all activities to the Executive Director</li>
<li>Conducts weekly strategy and advisory meetings with the Executive Director.</li>
<li>Communicates sales results to key stakeholders a minimum of one week.</li>
<li>Consistently conducts on-site walk throughs of the community to ensure the tour path and model rooms are ready for company.</li>
<li>Plans and executes local sales events to generate and convert leads.</li>
<li>Pulls management reports on sales activities, leads, move ins, conversions, and critical success factors.</li>
<li>Tracks leads, keeping accurate records on all leads and prospects and all sales activities using a CRM.</li>
<li>Collaborate with Executive Director and marketing teams in developing marketing tactics to achieve lead goals.</li>
</ul>
<p><b>Market Conditions</b></p>
<ul>
<li>Conducts quarterly competitive market research including established communities and new/upcoming communities, product ranking and analysis and accurately reports data into the competitive market analysis tool.</li>
<li>Prepare general market analysis and develop methodologies for tracking prospective residents and referral sources.</li>
<li>Identifies competitive opportunities and threats and presents strategic alternatives to the Executive Director and Regional Sales Leadership.</li>
<li>Demonstrates a strong understanding of the senior living industry and local market conditions.</li>
</ul>
<p><b>Revenue Optimization</b></p>
<ul>
<li>Strives to meet predetermined monthly sales goals.</li>
<li>Determines which revenue drivers to utilize, including pricing, incentives, inventory management, to optimize net revenue and achieve budget.</li>
<li>Uses selling skills with prospective residents to achieve &ldquo;everyday matters&rdquo; revenue optimization.</li>
<li>Analyze and interpret sales metrics to make recommendations on business operations to improve community NOI.</li>
<li>Provide expert advice to both prospective residents and both internal and external business partners.</li>
</ul>
<p><b>External Business Development</b></p>
<ul>
<li>Identifies and develops an effective network of non-paid referral sources to generate leads and move-ins.</li>
<li>Plans and executes monthly presentations to professional referral sources.</li>
<li>Leads monthly referral development meetings with ED and appropriate executive team members for the purpose of utilizing all community resources to expand the referral network.</li>
<li>Properly document all networking and professional referral sources in the CRM.</li>
</ul>
<p><b>Resident Move-In Process</b></p>
<ul>
<li>Reviews and facilitates the Move-In Packet with the resident and/or family.</li>
<li>Facilitates and coordinates the Resident Assessment with the clinical team.</li>
<li>Oversees and manages the move-in process to ensure a smooth transition into the community.</li>
<li>Ensures all state mandated paperwork and forms are completed on or before the move-in date by the family and/or resident.</li>
<li>Coordinates with ED, BOM and DHW the resident&rsquo;s Administrative Files to ensure it is fully prepared according to state specific regulatory requirements, so lease signing is on the scheduled date without delays.</li>
</ul>
<p><b>Leadership and Development</b></p>
<ul>
<li>Keeps abreast of professional development in the field by reading, attending conferences and training sessions.</li>
<li>Always acts professionally and honestly in the representation of the Community concept of senior living.</li>
<li>Actively participates in all community leadership meetings and functions.</li>
<li>Other duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in marketing, Business, Public Relations, or related field preferred.</li>
<li>Two years in marketing/sales in senior living setting preferred.</li>
<li>Proficient in Microsoft Office (Word, Excel, Outlook, Power Point)</li>
<li>Experience working with sales CRM systems, tracking leads and sales activities.</li>
</ul>
<p><b>Benefits:</b></p>
<p>
In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package.</p>
<p>
Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.</p>
<p><b>
Thank you for your interest in LakeHouse Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.</b></p>
<p><b><i>
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.</i></b></p>
<p><b>
EOE D/V</b></p></div><p></p>

Radisson Hotel Group

<div><b>Company Description</b><p><br>
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br>
<br>
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.</p><p><b>
Nofa Riyadh, A Radisson Collection Resort</b></p><p>
Nofa Riyadh is a luxury escape just outside the city, combining authentic Arabian hospitality with unique safari experiences, world-class leisure facilities, and exceptional guest service. As part of the Radisson Collection, we are committed to creating <b>&ldquo;memorable moments&rdquo;</b> for our guests and delivering excellence across every touchpoint.</p><p>
We are looking for an experienced and passionate <b>Director of Sales</b> to join our leadership team and drive the resort&rsquo;s commercial success through clear strategic direction, exceptional client relationships, and a dynamic approach to achieving revenue growth.</p><b><br>
Job Description</b><p><b><br>
Strategic Leadership &amp; Revenue Generation</b></p><ul><li>
Develop, lead, and execute the resort&rsquo;s <b>commercial strategy</b> to achieve and exceed budgeted revenues across <b>Rooms, Meetings &amp; Events, F&amp;B, and other revenue streams</b>.</li><li>
Conduct comprehensive <b>market analysis</b> to identify new opportunities and proactively respond to market trends.</li><li>
Collaborate closely with Revenue Management and Marketing teams to optimize pricing, segmentation, and positioning strategies.</li></ul><p><b>
Team Leadership &amp; Development</b></p><ul><li>
Lead, inspire, and develop a high-performing <b>Sales &amp; Events team</b>, fostering a culture of <b>&ldquo;Yes I Can!&rdquo;</b> service and accountability.</li><li>
Set clear KPIs, monitor performance, and provide regular coaching to ensure targets are consistently achieved.</li><li>
Build cross-departmental collaboration to ensure smooth delivery of client commitments and guest expectations.</li></ul><p><b>
Client Relationships &amp; Business Development</b></p><ul><li>
Build and maintain <b>strong relationships</b> with key accounts, corporate clients, MICE agencies, and government partners.</li><li>
Represent the resort at trade shows, networking events, and industry forums to maximize exposure and business opportunities.</li><li>
Develop and maintain a healthy pipeline of new and repeat business to secure long-term growth.</li></ul><p><b>
Reporting &amp; Forecasting</b></p><ul><li>
Oversee accurate and timely <b>month-end and quarterly reporting</b>, including revenue analysis, pace reports, and market performance reviews.</li><li>
Provide strategic insights to the General Manager and Radisson Area Support teams to drive informed decision-making.</li><li>
Ensure robust systems and processes are in place to support data-driven strategies.</li></ul><br>
<b>
Qualifications</b><ul><li><p><b><br>
Key Attributes &amp; Skills</b></p></li><li><b>
Previous hotel experience at Director of Sales level is essential</b> &mdash; preferably within the luxury hospitality sector and ideally within the GCC market.</li><li><b>
Fluent Arabic is essential</b>; excellent English communication skills (written and spoken) are also required.</li><li>
Proven track record of <b>exceeding revenue targets</b> and delivering strong commercial results.</li><li>
Strong <b>strategic planning and commercial acumen</b>, with the ability to turn insights into actionable results.</li><li>
Excellent <b>leadership skills</b>, with a passion for motivating and empowering teams.</li><li>
Exceptional <b>communication, negotiation, and presentation skills</b>.</li><li>
Ability to build <b>trusted relationships</b> with internal teams, external stakeholders, and key clients.</li><li>
Highly organized, detail-oriented, and capable of balancing <b>multiple priorities</b> in a fast-paced environment.</li><li>
Experience with <b>Radisson systems</b> (e.g., Emma, SAP Sales Cloud, Radisson Meetings tools) is an advantage.</li></ul><br>
<b>
Additional Information</b><p><b><br>
Why Join Radisson Hotel Group?</b></p><p><b>
Live the Magic of Hospitality - </b>Be part of a team that creates <b>exceptional experiences and memorable moments</b> every day. Let your <b>Yes I Can!</b> spirit shine as you bring hospitality to life.</p><p><b>
Build a Great Career - </b>No matter your background or experience, we invest in your <b>growth, learning, and career development</b>&mdash;helping you reach your full potential.</p><p><b>
Experience the Team Spirit - </b>Join a workplace that&rsquo;s <b>inclusive, fun, and meaningful</b>. We celebrate diversity, support one another and foster a sense of belonging through our <b>Employee Resource Groups and inclusion initiatives</b>.</p><p><b>
Lead with Your Ambition - </b>Your ideas, passion and drive matter! We empower you to <b>make a difference</b>&mdash;in hospitality, your community and beyond.</p><p><b>
Enjoy Global &amp; Local Perks - </b>No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!</p><p><b>
Join us in shaping the future of hospitality!</b> If you&rsquo;re ready to <b>bring your talent, energy, and passion</b>, we&rsquo;d love to hear from you.</p><p><b>
Apply now and let&rsquo;s make every moment matter.</b></p><p>
We welcome applicants from all <b>backgrounds, abilities, and experiences</b>. If you need any adjustments during the application process, please let us know.</p></div>

MBK Senior Living

<div>Director of Sales<div></div><div>
At MBK Senior Living, we're committed to putting people first &ndash; our residents <i>and </i>team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to &quot;good, quality work.&quot; It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!</div><div></div><div>
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living&ndash;and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:</div><ul><li>Impacting lives and building lasting relationships</li><li>Executing exceptional signature programs in dining, fitness, wellness, and care</li><li>A supportive community team that encourages personal and professional growth and celebrates your</li></ul><div>
success</div><ul><li>A fun-filled, energetic environment that's centered in hospitality and high-quality service</li><li>Competitive salaries</li><li>Professional development, training, and personal coaching through our Mentor, Buddy, and Executive</li></ul><div>
Director in Training Programs</div><ul><li>Education loan assistance &amp; scholarships</li><li>Financial and legal services</li><li>Team Member discounts</li><li>Health and Wellness resources</li></ul><div></div><div>
Full-time benefits include:</div><ul><li>Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%</li><li>Childcare and eldercare assistance</li><li>Flexible spending accounts</li></ul><div></div><div>
If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals &ndash; look no further, apply today!</div><div></div><div>
Job Description</div>
Our stunning community at Almond Heights is seeking a Director of Sales to join our team of senior living heroes!<br>
<br>
Shift: Tue, Wed, Thur, Fri, Sat 9:00am-5:00pm<div></div><div>
Job Summary: The Director of Sales embodies Yoi Shigoto, &ldquo;the good work,&rdquo; by driving the sales efforts and outcomes of the senior living community, which includes managing inquiries, tours, professional referral development, first impressions, and understanding market trends and updates. The Director of Sales position is incredibly important for setting the stage of MBK Senior Living as the senior living provider of choice from the very first initial contact. The characteristics that a successful Director of Sales has at MBK Senior Living possesses are empathy, curiosity, drive, commitment, passion, and ability to create lasting relationships, with both prospects and professionals.</div><div></div><div>
Essential Job Duties (Include % of time for each responsibility):<br>
<ul><li>Responsible for community&rsquo;s sales efforts and outcomes, while maintaining budgeted occupancy by driving the number of qualified inquiries, tours, professional referrals (85%)</li><li>Director of Sales responds to new inquiries from multiple channels (Website, walk-in/drive-by, local referral agencies, Virtual Sales Assistant, 24/7 live chat, A Place for Mom, Caring.com) and enters all completed sales activities and detailed notes within the CRM in real-time.</li><li>Director of Sales utilizes specific MBK follow-up plans to achieve desired communication levels with new inquiries, including, but not limited to scheduling the next step after each completed activity according to MBK Hot/Warm/Cold expectations.</li><li>Completes thorough and detailed database management within the CRM in real-time, utilizing the mantra, &ldquo;if it&rsquo;s not in the database, it didn&rsquo;t happen.&rdquo;</li><li>Director of Sales will be the primary point of contact for the prospect/family or referral agency until the move-in process begins (when &ldquo;Moving In the MBK Way&rdquo; starts and is handled by the Executive Director), however, connects relevant team members/department managers in the process if it helps move the sales process forward.</li><li>Assists with training the community team in first impressions, inquiry calls, and effective tours with prospects and professionals.</li><li>Works closely with the Executive Director to ensure that all community team members understand that sales is everyone&rsquo;s responsibility. Helps conduct training where necessary and needed to deploy and maintain this philosophy.</li><li>Conducts daily community walk through, including the model apartment(s), to ensure the community is ready for all guests, especially prospects and professionals.</li><li>Ensuring that the grounds, common areas and models are &ldquo;show-ready&rdquo; at all times, and up to MBK standards;</li><li>Works with Executive Director and community leadership team when updates are necessary, so standards are met</li><li>Identifies, establishes and maintains positive relationships with industry influencers and key community and strategic partners to assure ongoing referrals and continued opportunities to promote the community and attract residents though outreach efforts:</li><li>Builds and maintains relationships with professional referrals</li><li>Maintains the MBK expectation of professional referral development (outreach) efforts weekly to include:</li><li>7-10 face-to-face professional interactions</li><li>All visits, detailed notes, activities, and next steps are completed within the CRM</li><li>Determines key referral sources within market area and establishes a plan and strategy to advance the relationship to generate referrals.</li><li>Personal visits and calls with a strategy to advance the relationship to referral status</li><li>Plans and conducts internal events to showcase our communities</li><li>Attends local market area events</li><li>Maintains referral database with all contact information including all customer interactions, notes, status and relationship updates; Identifies professionals and/or organizations status in the database based on volume potential of leads</li></ul>
- Creates, updates and manages quarterly Sales and Marketing Plan in collaboration with the Executive Director - to generate new leads, advance current leads, build relationships with referral sources and close sales.<br>
<ul><li>Develops understanding of annual operating budgets, revenue generation and value pricing</li><li>Evaluates current market research to understand trends and competition, and adjust marketing strategy to meet changing conditions using competitive analysis (2x year).</li><li>Maintains current knowledge of the local market trends and competitors to assist in developing and executing effective sales and marketing plans</li><li>Provides concierge team members with relevant information regarding upcoming prospect and professional tours.</li><li>Assists with training concierge team on initial greeting, phone answering, transferring etiquette and MBK standards, creating positive first impressions, completing a welcome sign for all pre-scheduled tours, ensuring all visitors have a &ldquo;WOW&rdquo; experience</li><li>Maintains up-to-date CRM with contact information, detailed notes, and scheduled next steps:</li><li>Stays current on all prospect follow-up, including the use of the MBK 7-Day New Inquiry Follow-Up Plan and 7-Day Tour Follow-Up Plan</li><li>Determines personalized strategy each prospect interaction for effective advancement of the sales process</li><li>Analyzes leads for creating marketing plan (i.e. lead sources, zip codes, etc.)</li><li>Receives community fee and community fee receipt, and delivers to ED/BOM timely to begin the Moving in the MBK Way process with the department manager team.</li><li>Attends, coordinates, and sponsors community networking functions (both within and outside the community) to continually promote the positive and professional image of our community, while accurately representing our services and &rdquo;yoi-shigoto&rdquo; culture</li><li>Determines and plans appropriate activities to achieve sales and implement marketing plan</li><li>Interviews, trains, manages/supervises, evaluates, and resolve problems with Sales Assistant (if applicable), in accordance with community policies, procedures and applicable laws/regulations</li><li>Meetings and Planning Activities</li><li>Attends daily stand-up, weekly sales &amp; marketing meeting with Executive Director, weekly management and leadership meeting, monthly all-team member meeting</li><li>Presents sales and marketing initiatives at community meetings</li><li>Pricing and Revenue Generation to achieve and exceed community budget</li><li>Works with Executive Director to price the community apartments (both premium pricing and value pricing) to maximize revenue and sales as unit types</li><li>Determines other opportunities for increased revenue, i.e. increased Community Fees in specific apartments and neighborhoods</li><li>Select apartments to model to sell open inventory, always maintaining a model (unless 100% occupied)</li><li>Determines appropriate incentives to offer (within community guidelines) to close sales and move residents into the community</li><li>Communicates effectively and often with Executive Director, Regional Director of Sales, Regional Director of Operations, and Vice President of Sales &amp; Marketing</li></ul></div><div></div><div>
Non-Essential Job Duties (15%):<br>
<ul><li>Performs other job duties or special projects as assigned/requested by the Executive Director or a designee of the Executive Director</li><li>Understands and ensures compliance with all federal, state and local laws and regulations and all community policies and procedures affecting the department, health conditions and move in procedures</li><li>Displays tact, professionalism and friendliness when dealing with residents, team members, and visitors</li><li>Displays empathy, concern and professionalism while interacting with all prospects and their families</li><li>Collaborates and leads with a spirit of teamwork and presents a consistent professional and positive image</li><li>Confirms that all promotional materials and communication (written &amp; verbal) developed in accordance with the MBK principles, core values and with a professional image</li></ul></div><div></div><div>
Supervisory/Management Responsibilities (Job Title(s) &amp; # of Employees):<br>
<ul><li>Sales Assistant = 0 to 1 employee</li></ul></div><div></div><div>
Minimum Job Requirements (Include education, experience, special skills, licenses, certifications):<br>
<ul><li>College degree or relevant experience required</li><li>Sales and Marketing experience is preferred, with a successful track record</li><li>Background clearances (as required by government regulations) are mandatory</li><li>Must complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)</li><li>Must hold a valid state issued driver&rsquo;s license and valid insurance</li><li>Must have solid pc skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.)</li><li>Excellent written and verbal communication skills are required</li><li>including the ability to speak, write and read English</li><li>must also be comfortable with speaking in public settings and presenting to small groups</li></ul></div><div></div><div>
Preferred Job Requirements (Include education, experience, special skills, licenses, certifications):<br>
<ul><li>Bachelor&rsquo;s degree coursework in communications, public relations, marketing or a related field is highly desirable</li><li>Successful track record in sales/marketing experience</li><li>Ability to work weekends, evenings and flexible hours, available for our customers at peak service times and days.</li></ul></div><div></div><div>
Physical Demands (Include lifting, carrying, pushing, pulling, bending, walking, standing, sitting):<br>
<ul><li>Must be mobile and able to move intermittently throughout the work day, and throughout the community</li><li>Sitting for prolonged periods of time, walking, with occasional squatting and reaching overhead.</li><li>Ability to lift/carry up to 40 pounds</li><li>Able to operate a motor vehicle and drive themselves and another community Team Member to a community or outside event</li><li>Able to assist in the moving of residents when necessary or in emergency situations</li></ul></div><div></div><div>
Pay: $37-$41/hr</div><div></div><div>
Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit &ndash; to be the senior living provider of choice in each market we serve.</div><div></div><div>
MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We&rsquo;re proud to have been ranked among the Top 50 &quot;Best Workplaces in Aging Services&quot; by Fortune magazine and certified as a &ldquo;Great Place to Work&rdquo; by the Great Place to Work Institute since 2017.</div><div></div><div>
MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact <div>talentacquisition@mbk.com</div>.</div><div></div><div><br>
Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An &ldquo;Excluded Party&rdquo; is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an &ldquo;Excluded Party&rdquo; as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.</div><div></div><div><br>
Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members&rsquo; professional licenses.</div><div></div><div>
HIPAA Disclosure:</div><div></div><div><i><br>
All Team Members prior to commencing employment and once employed must not be considered an &ldquo;Excluded Party&rdquo; as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates&rsquo; professional license.</i></div></div>

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