director of strategy & mobile

TIAA

<div>Position Overview
The Director of Content Strategy leads the development and execution of a comprehensive content marketing strategy for TIAA's Wealth Marketing team. This role drives editorial direction across a growing portfolio of channels, including a monthly newsletter, web, organic social, webinars, and client communications, ensuring that content consistently engages and educates audiences whether they are prospects exploring wealth management options or existing clients navigating key financial milestones. Working in close partnership with the Chief Investment Office (CIO) organization, Distribution, Digital &amp; Customer Experience, and the Retirement Solutions Content Marketing team, this director-level position balances strategic vision with hands-on writing and operational execution while directing a team of two content professionals. 
Key Responsibilities and Duties<ul><li>
Develop and own the strategic content roadmap for Wealth Marketing, defining channel priorities, audience segmentation approaches, and editorial standards</li><li>
Leverage audience insights and performance data to develop a deep understanding of what resonates with target audiences and apply those learnings to continuously refine the content roadmap, editorial priorities, and channel strategies.</li><li>
Expand the content program into emerging channels including webinars, digital platforms, and personalized client communications or campaigns</li><li>
Translate complex financial and investment topics into accessible, engaging narratives that reflect TIAA's expertise and resonate with target audiences</li><li>
Partner closely with the Retirement Solutions Content Marketing team to share content, align on shared audiences, and elevate best practices across both teams</li><li>
Lead, mentor, and develop a team of two content professionals responsible for producing and distributing articles across the monthly newsletter, web, and organic social channels</li><li>
Oversee editorial planning and content calendars, ensuring timely delivery of high-quality content across all channels</li><li>
Serve as the content strategy subject matter expert and thought partner for senior leaders across Marketing, the CIO organization, Distribution, and Digital &amp; Customer Experience</li><li>
Build and maintain strong cross-functional relationships, navigating competing priorities and aligning diverse stakeholders around a shared content vision</li><li>
Lead cross-functional working teams to execute content initiatives requiring coordination across creative, legal, compliance, and marketing operations</li></ul>
Educational Requirements<ul><li>
University (Degree) Preferred</li></ul>
Work Experience<ul><li>
5+ Years Required; 7+ Years Preferred</li></ul>
Physical Requirements<ul><li>
Physical Requirements: Sedentary Work</li></ul> 
Career Level 
8IC
Required:<ul><li>
5+ years of experience in content strategy, content marketing, or editorial leadership in financial services</li></ul>
Preferred:<ul><li>
7+ years of experience in content strategy, content marketing, or editorial leadership in financial services</li><li>
Bachelor&rsquo;s degree in Marketing, Communications, Journalism, English, or related field</li><li>
Experience presenting content strategies, editorial plans, and performance results to executive audiences, adapting communication style to different stakeholders&rsquo; needs</li><li>
Experience with financial services regulations (FINRA, SEC)</li><li>
2+ years of people management experience</li><li>
Proven track record developing and executing multi-channel content strategies that deliver measurable engagement and business results</li><li>
Strong writing and editorial judgment with the ability to craft and evaluate content across formats and audiences</li><li>
Experience managing complex, cross-functional initiatives in a matrixed organization</li><li>
Familiarity with audience segmentation and content personalization strategies</li><li>
Knowledge of SEO principles and content performance measurement</li><li>
Proficiency with content management systems and digital publishing platforms</li></ul>
Related Skills
Adaptability, Audience-focused Communication, Communication Channel Management, Communication Strategy, Consultative Communication, Content Development, Copywriting, Relationship Management, Story Telling, TIAA Products/Services Acumen
Anticipated Posting End Date:
2026-06-01
Base Pay Range: $103,000/yr - $146,000/yr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
_____________________________________________________________________________________________________
Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways&mdash;because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That&rsquo;s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO &amp; Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Drug and Smoking Policy
TIAA maintains a drug-free and smoke/free workplace.</div>

Director, Content Strategy - Wealth

Gates Foundation

<div>The Foundation
We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we&rsquo;re committed to creating an environment for you to thrive both personally and professionally.
The Team
The Foundation Strategy Office (FSO) is the primary function supporting the creation and evolution of our program-level strategies as well as exploring new paths to impact that align with our mission. This includes supporting the CEO, CFO, and Chief Strategy Officer in key accountabilities like strategy development, strategy revision, strategy performance measurement, portfolio management, and special initiatives to accelerate the impact of the foundation. 
 
We are a close-knit team that places a significant emphasis on maintaining and growing our positive, humble, and intellectually curious culture. We believe that small groups of deeply committed team members can do phenomenal things. We encourage debate and discussion of tough issues and are committed to the success of our clients. We invest proactively in each other&rsquo;s personal and professional growth.<div><div><div><div><div><div>
Application Deadline: April 26, 2026 at 11:59pm Pacific Time 
Your Role
The Assistant plays a key role in providing comprehensive administrative and logistical support to multiple principals in leadership positions. The Assistant is responsible for managing complex calendars, scheduling a high volume of meetings across multiple time zones, and helping principals stay aligned with their most important priorities. This includes managing high-volume email tracking, processing expenses and reimbursements, coordinating domestic and international travel, including logistics for flights, accommodations, ground transportation, and visa and passport support, and helping principals manage their calendars and balancing priorities across their projects. In addition to supporting individuals, the FSO Assistant will contribute to team operations by coordinating onboarding meetings for new hires, assisting with planning and logistics for team events and rhythm of business meetings, and helping to cultivate a positive and well-connected team culture.
Ideal candidates are self-motivated, proactive, and driven to support both principals and the team as a whole. They will have excellent attention to detail, responsiveness, and accuracy.
What You&rsquo;ll Do
Core Administrative Support<ul><li>
Provide comprehensive administrative support by managing high volumes of email, tracking priorities, handling expenses and reimbursements, and engaging in special projects as needed</li><li>
Assist with maintaining the team SharePoint site and/or org charts</li><li>
Leverage technology, Artificial Intelligence (AI), automation and digital tools to streamline support, ensuring efficiency and accuracy</li><li>
Support knowledge management and rhythm of business meetings as needed</li></ul>
Calendar Management<ul><li>
Provide high-level scheduling and calendar support for multiple principals &mdash;including those in leadership &mdash; by coordinating complex, high-volume meetings across time zones, managing calendars, prioritizing tasks, and ensuring effective communication and conflict resolution</li><li>
Continuous calendar(s) conflict management and meeting prioritization</li></ul>
Division/Team Support and Coordination<ul><li>
Support team effectiveness and culture by serving as a resource on business operations, participating in assistant meetings, and collaborating with leadership on team culture initiatives</li><li>
Support new team members with onboarding meeting coordination</li></ul>
Division/Team Events and Logistics Management<ul><li>
Assist in planning and logistics for events, including internal/external meetings, retreats, team building events, presentations, which may include coordinating arrangements and reimbursements for participants, handling venue and travel logistics, room set-up, and preparing and disseminating materials.</li><li>
Support or provide project management, planning, coordination, and preparation for deliverables and workstreams</li></ul>
Travel, Visa and Passport Support<ul><li>
Provide travel and visa support to principals, which may include coordinating flights, lodging, ground transportation, and security, confirming meetings and venues, preparing travel materials, and managing visa/passport processes</li></ul>
Communication<ul><li>
Communicate effectively with principals to ensure clarity on questions, conflicts, and trade-offs related to calendar management, facilitating informed decision-making</li><li>
Provide clear, timely, and audience-appropriate communications for all inquiries and requests, while maintaining consistent communication with internal and external partners</li><li>
Demonstrate professionalism and use discretion with sensitive information</li></ul> 
Your Experience<ul><li>
A Bachelor&rsquo;s degree or equivalent demonstrated experience</li><li>
Some experience in an administrative job for a complex and fast-paced organization</li><li>
Experience setting priorities and meeting deadlines while balancing multiple competing priorities</li><li>
Strong communication skills</li><li>
Experience working with MS Office suite, especially Outlook, and including CoPilot, Chat GPT and other AI tools is strongly preferred.</li><li>
Some experience with event planning or project management a plus</li></ul><ul><li>Must have unrestricted work authorization in the country where this position is located. The foundation does not provide immigration-related sponsorship for this role. This includes direct company sponsorship and any work authorization requiring a written submission or other immigration support from the company (H-1B, O-1, L-1, E, OPT, STEM-OPT, CPT, TN, J-1, etc.).</li></ul>
The salary range for this role is $31.44/hour to $44.04/hour USD. As a mission-driven organization, we strive to balance competitive pay with our mission. New hire salaries are typically between the salary range minimum and the midpoint. Actual placement in the range will depend on a candidate&rsquo;s job-related skills, experience, and expertise, as evaluated during the interview process.</div></div></div></div></div></div> 
Hiring Requirements
As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.
Candidate Accommodations
We&rsquo;re committed to providing an inclusive and accessible hiring experience for all candidates. If you have a disability or medical condition and need an accommodation at any stage of the application or interview process&mdash;such as an ASL interpreter, alternative interview format, or physical accessibility support&mdash;we&rsquo;re happy to help. Please contact HR@gatesfoundation.org with the position number and a brief description of your accommodation needs. Requests will be handled confidentially.
Inclusion Statement
We are dedicated to the belief that all lives have equal value. We strive for a global and cultural workplace that supports ever greater diversity, equity, and inclusion &mdash; of voices, ideas, and approaches &mdash; and we support this diversity through all our employment practices.
All applicants and employees who are drawn to serve our mission will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, and prior protected activity.</div>

Assistant, Foundation Strategy Office, 2-year LTE

Comcast

<div>Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast&rsquo;s global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content. Xumo Play is a free ad-supported streaming TV (FAST) service offering hundreds of linear channels and on-demand options. Xumo Enterprise provides tools and services for content creators, distributors, and advertisers to make FAST content more accessible. 
Job Summary
We are seeking a dynamic and collaborative individual to help drive efforts around our emerging Xumo Identity Platform. This individual will serve as the primary point person for the platform, driving its adoption and integration across the organization to deliver deeper audience insights and enable more effective targeting. This individual will also play a key role in translating audience insights into actionable strategies and compelling narratives that support both internal decision-making and advertiser engagement. This role sits at the intersection of data strategy, ad sales, marketing, product, and revenue enablement. The ideal candidate will have a deep understanding of audience segmentation, targeting, and a proven track record of translating data into actionable strategies that improve engagement and revenue outcomes.
Job Description
Additional Job Info/Summary: 
Success requires influencing and aligning senior stakeholders across business units through strong credibility and relationship building. Success also requires balancing long-term platform vision with near-term impact&mdash;driving adoption of XIP while ensuring its outputs are relevant, actionable, and aligned with business and advertiser needs.<ul><li>
Position is office based in Philadelphia, PA or Irvine, CA- 4 days a week in office/1 day remote</li></ul>
Core Responsibilities<ul><li>
Identify and prioritize high-value and differentiating audience segments within XIP</li><li>
Partner with Direct Ad Sales to understand advertiser needs and translate audience insights into narratives and go-to-market approaches that inform advertiser strategy and drive measurable revenue outcomes</li><li>
Develop and drive audience-based go-to-market strategies, including packaging and positioning</li><li>
Incorporate feedback from sales teams and campaign performance to refine and improve audience offerings over time</li><li>
Serve as the business owner of audience strategy powered by the Xumo Identity Platform</li><li>
Lead cross-functional collaboration with ad sales, marketing, product, and technology teams to integrate audience segmentation models into broader analytics and business workflows</li><li>
Partner with content and editorial teams to align audience segmentation strategies with content and programming decisions, enabling more effective targeting and improved yield</li><li>
Draft and manage requirements and other supporting business documentation</li><li>
Develop and evolve audience segmentation frameworks to support personalization, targeting, campaign effectiveness, and overall business value</li><li>
Collaborate with analytics, marketing, product, and revenue stakeholders to identify and activate high-impact use cases</li><li>
Establish processes and best practices for segment governance, audience taxonomy, and performance tracking</li><li>
Drive adoption of data-driven decision making by making audience insights accessible and actionable across teams</li><li>
Track performance and ROI of targeted campaigns and translate results into insights that inform future segmentation, targeting, and strategy</li><li>
Stay up-to-date on industry trends and best practices in data-backed audience development and segmentation</li><li>
Other duties and responsibilities as assigned</li><li>
Consistent exercise of independent judgment and discretion in matters of significance</li><li>
Regular, consistent, and punctual attendance</li><li>
Ability to operate in a fast-paced environment with evolving priorities</li></ul>
Employees at all levels are expected to:<ul><li>
Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>
Win as a team - make big things happen by working together and being open to new ideas.</li><li>
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>
Drive results and growth.</li><li>
Support a culture of inclusion in how you work and lead.</li><li>
Do what's right for each other, our customers, investors and our communities.</li></ul>
Disclaimer:<ul><li>
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. 
Skills:
Campaign Development; Data-Driven Decision Making; Digital Advertising; Customer Segmentation Analysis; Audience Building; Stakeholder Influence; Targeted Advertising 
Salary:
Pay Range: This job can be performed in California with a good faith estimated pay range upon hire of $135,819.09 USD - $251,516.83.
Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. 
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That&rsquo;s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +</div>

Director, Advertising Insights & Audience Strategy-Xumo

Uber

<div>This is a hybrid role and you must be located in, or willing to relocate to, New York or San Francisco for the position.
 
 
About the Role
 
 
The Autonomous Mobility and Delivery (AM&amp;D) team is seeking a Strategic Finance Associate to help build the economic frameworks and scalable processes required to grow Uber's global autonomous operations across mobility and delivery. You will serve as a primary architect of the AV P&amp;L, developing sophisticated models to optimize unit economics and partnering closely with Accounting to design robust SOPs and financial structures necessary for a rapidly evolving industry. As a core thought partner to Ops and Finance leadership, you will craft the commercial constructs that enable the business to scale efficiently, requiring a blend of technical financial rigor, cross-functional collaboration, and a passion for the future of autonomous technology.
 
 
So if you're ready to dive into a rewarding set of challenges and you've got the proven financial skills, experience, passion, and strong team mentality - read on and get in touch!
 
 
What You'll Do
<ul><li>Financial &amp; Operational Planning: Partner with company leaders to develop financial forecasts and operational goals
</li><li>Partner with the business: To apply business judgment and financial insights to assist with decision-making related to new initiatives, products, and business opportunities
</li><li>Sophisticated financial modeling: Break complex business problems down into components, and build models from scratch as well as improve existing models
</li><li>Strategic Thinking &amp; Execution Excellence: Partner with your team to execute projects and operationalize our insights
</li><li>Work closely with accounting to provide input on management reporting needs and better understand our actuals
</li><li>Be creative, adaptive, and eager to learn new technical skill sets
</li></ul>Basic Qualifications
<ul><li>BS/BA in Finance, Accounting, Economics, MIS or other relevant subject
</li><li>2+ years of proven experience
</li><li>Experience with Excel/Google Sheets
</li><li>Prior financial and/or analytical experience including FP&amp;A, investment banking, management consulting, private equity, or operations
</li></ul>Preferred Qualifications
<ul><li>Outstanding analytical skills - standard methodologies are second nature, and your models are efficient, scalable, and intuitive
</li><li>Excellent communication and people skills - numbers are key, but a business is built with people
</li><li>Self-starter - you will take initiative, be dedicated, set and drive toward goals
</li><li>Ability to prioritize - we are consistently working on multiple projects at any given time, so we are looking for someone who is comfortable working in an ambiguous environment and has the ability to optimally multitask
</li><li>Standout colleague - this is a highly collaborative and encouraging team environment
</li><li>Attention to detail and ability to execute in a fast-paced environment
</li><li>Basic knowledge of GAAP
</li>Experience with enterprise-level financial planning systems, SQL, and/or statistical software package 
<li>
</li></ul> 
 
For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.</div>

Associate, Strategic Finance - Autonomous Mobility & Delivery

Sejour de Reve Hospitality Group

About the Role: Salalah is known for its natural beauty and premium tourism experiences, and at Sejour de Reve Hospitality Group, we bring that same sense of elegance to digital platforms. We design and build high end booking systems, guest experience apps, and luxury travel platforms that feel seamless, intuitive, and refined. We believe hospitality technology should be as exceptional as the destinations it represents.We are looking for a Senior Digital Experience and Product Design Director who will define and lead the user experience strategy across our digital ecosystem. You will not only design interfaces but shape how guests interact with our brand from discovery to post stay engagement. You will lead a skilled design team, translating complex business requirements into clear, user centered digital experiences.Why Work With Us:The Environment: Our office is located near Salalahs premium coastal development zone, offering a modern workspace designed for collaboration and creativity with strong natural light and inspiring surroundings.Design Culture: We prioritize design as a strategic function. You will work closely with executive leadership and have direct influence on product direction and customer experience decisions.Technology Stack: We utilize modern design systems in Figma and collaborate closely with engineering teams working on scalable web and mobile platforms.Growth: You will receive a dedicated professional development budget for international conferences, workshops, and leadership programs in design and digital innovation.Key Responsibilities:Design Strategy Ownership: Define and evolve the overall design vision across web, mobile, and digital guest platforms. Ensure consistency and scalability of all user interfaces.End to End Product Design: Lead the full design lifecycle from research and journey mapping to prototyping and final delivery to engineering teams.Team Leadership: Mentor senior, mid level, and junior designers. Establish design standards and conduct structured design reviews to elevate quality.User Insight and Optimization: Drive decisions using user research, analytics, and usability testing to continuously improve guest experience and conversion rates.Stakeholder Engagement: Present design concepts and strategy to executive leadership and cross functional teams, clearly communicating business and user impact.What We Are Looking For:Experience: Minimum 7 years in Product Design or Digital Experience Design with at least 2 years in a senior leadership rolePortfolio: Strong portfolio demonstrating end to end product design projects, including problem definition, process, and measurable outcomesTooling: Advanced expertise in Figma including design systems, prototyping, and collaboration workflowsIndustry Knowledge: Experience in hospitality, travel technology, e commerce, or luxury consumer platforms is highly preferredCommunication Skills: Fluent in English. Additional languages such as Arabic or French are a plusMindset: Strategic thinker with a balance of creativity and execution. Able to deliver high quality work while meeting business timelinesPay: RO3,800.000 - RO4,600.000 per monthWork Location: In person

Senior Luxury Resort Operations Director

American Counseling Association

<div>Description:

The American Counseling Association (ACA) is the world&rsquo;s largest organization representing professional counselors in various practice settings.
Our vision: We are the preeminent advocate and resource for professional counselors and their clients in a world where everyone has access to mental health services.
Our mission: Advancing the counseling profession, mental health and well-being through education, advocacy, community, inclusion and research.
Our values: Diversity, Equity &amp; Inclusion, Integrity, Proactive Leadership, Professional Community &amp; Relationships, Scientific Practice &amp; Knowledge, Social Justice &amp; Empowerment. 
All American Counseling Association team members are encouraged, supported, and expected to demonstrate The Way We Work Values: Be Flexible, Be Creative, Be Empowered, Be Inquisitive, Be Collaborative and Be Respectful.
JOB PURPOSE
The Director of Education &amp; Content Strategy is responsible for developing the strategy and administering the content delivered for professional development and online resources. The Director is responsible for planning, executing, and evaluating content and education strategies that align with ACA&rsquo;s strategic plan and membership needs. The Director will work in conjunction with leadership to design and implement innovative instructional design and delivery efforts. This is a hands-on role directly responsible for managing the development and administration of content for education programs for members and/or the public. This position has supervisory responsibilities.
In addition to the list of responsibilities below, the Director of Education &amp; Content Strategy will carry out assigned tasks that are consistent with the general responsibilities of the position.
DIMENSIONS AND DEPARTMENT ORG CHART<ul><li>
 4 Direct Reports</li><li>
Attendance at the ACA Annual Conference</li></ul>
KEY RESPONSIBILITIES<ul><li>
Develop, evaluate, and improve the organization&rsquo;s content strategy(s).</li><li>
Develop a global, content distribution strategy to grow non-dues revenue.</li><li>
Work with staff and Subject Matter Experts (SMEs) to develop innovative, sophisticated, and robust educational solutions, design curricula, and identify SMEs to deliver program content that enhances and meets the learning objectives of participants. These offerings include but are not limited to annual conference programing, online resource-library offerings, webinars, workshops (in-person, asynchronous, virtual, and hybrid), and podcasts.</li><li>
Oversee and manage the development of learning modules and curating content for online learner communities; content may be custom, existing, or from other ACA or partner sources.</li><li>
Assist in the creation of post-program survey design to produce data on learner success and program objectives.</li><li>
Develop and foster relationships with key stakeholders, including members, staff, and corporate partners to cultivate and lead content development, strategy, and design.</li><li>
Evaluate, edit, and enforce editorial standards.</li><li>
Create efficient content creation processes through cross-team collaboration.</li><li>
Manage content creators and freelance writers.</li><li>
Lead efforts to optimize content according to the latest SEO best practices.</li><li>
Develop and maintain a content calendar.</li><li>
Keep track of KPIs to measure the effectiveness of the strategy/ content.</li><li>
Ensure that the content helps drive business goals and member engagement.</li><li>
Ensure all content adheres to brand standards, brand voice, and core values.</li><li>
Bring forward new ideas.</li><li>
Identify content partners, new methodologies, and formats around virtual learning and community building.</li><li>
Evaluate the effectiveness of educational resources for relevance, organizational need, and value-added benefit with respect to ACA&rsquo;s mission, vision, and strategic plan.</li><li>
Seek and maintain knowledge and awareness of current issues, trends, theories, and research affecting the medical liability industry.</li><li>
Develop and manage budgets for all educational offerings and department operations.</li></ul>
KNOWLEDGE, SKILLS, AND ABILITIES<ul><li>
Demonstrated ability to think strategically, innovatively, and creatively using sound business judgment and quantitative skills. Results-driven, diplomatic, collaborative, and possessing a data informed mindset.</li><li>
Strong leadership, organizational and communication skills; understanding of quality principles, professionalism, continuous learning, customer focus, teamwork and partnering skills; ability to manage multiple projects &amp; campaigns simultaneously, adhere to deadlines and adapt to change.</li><li>
Ability to create and deliver highly effective presentations to senior leadership.</li><li>
Strong business acumen. Self-directed, highly motivated, deadline driven, and customer-service focused with the ability to work independently with a high level of personal accountability to produce results rapidly and within deadlines. A strong leader adept at leading and developing high-performing teams.</li></ul>
Requirements:
<ul><li>Bachelor&rsquo;s degree or equivalent experience. Master's degree preferred.</li><li>
At least 5 years of experience as a practicing counselor preferred.</li><li>
At least 8-10 years of experience in content strategy and content development. Experience in Association educational design/programming preferred.</li><li>
5-7 years' experience in online and mobile learning technologies preferred.</li><li>
Comprehensive knowledge of learning formats to ensure a variety of learning experiences are offered.</li><li>
Experience implementing virtual programming on a variety of platforms.</li><li>
Knowledge of continuing education accreditation compliance, desired.</li><li>
Experience developing, writing, and editing educational content.</li><li>
Strong project management, follow up and follow-through skills, including the ability to manage multiple projects and meet deadlines and budgets.</li><li>
Experience in managing others, including outside vendor partners and promoting a positive team environment with an eye on helping team members gain the skills needed to succeed and advance.</li><li>
High level of technical acumen required to explore and figure out new tools and technologies.</li><li>
Familiar with the latest trends in digital media, including social media, and marketing.</li><li>
Attention to detail and ability to create processes that include establishing and meeting schedules and deadlines.</li></ul>
LOCATION AND FLEXIBILITY, #LI-Hybrid Location:
The ACA headquarters office is in Alexandria, VA.
Candidates based in the Washington, DC metro area (DC, VA, MD) are preferred; however, we welcome applications from neighboring locations. This role usually requires in-person office presence, multiple times per month.
PHYSICAL DEMANDS
The position requires the ability to operate computer equipment, telephone, and general office equipment to generate and transmit communications.
 E/O/E</div>

Director of Education and Content Strategy

Rawaj - Human Capital Management

<div>Leverage your abilities and join the dynamic team of a leading e-commerce company in Saudi Arabia, recognized for its strong market presence, innovation, and commitment to excellence. This is an exciting opportunity to be part of a high-performing and fast-growing organization within a dynamic professional environment.
As the E-Commerce Director, you will be responsible for leading the organization&rsquo;s e-commerce strategy, online sales growth, digital customer experience, and marketplace performance. You will play a pivotal role in driving revenue, optimizing digital channels, enhancing conversion, and ensuring operational excellence across the e-commerce ecosystem.<h2 class="jobSectionHeader">
Key Accountabilities</h2><ul><li>
Develop and implement the organization&rsquo;s e-commerce strategy, ensuring alignment with business objectives, growth targets, and digital priorities.</li><li>
Lead and optimize all online sales channels, including website, mobile app, marketplaces, and omnichannel commerce platforms.</li><li>
Drive revenue growth through performance marketing, merchandising, pricing strategy, and conversion optimization initiatives.</li><li>
Oversee website performance, user experience, customer journey, and digital trading activities to maximize sales and retention.</li><li>
Manage e-commerce operations including order fulfillment coordination, inventory availability, returns processes, and customer service alignment.</li><li>
Monitor and analyze commercial KPIs, including traffic, conversion, average order value, customer acquisition cost, and lifetime value, providing actionable recommendations.</li><li>
Lead marketplace strategy and relationships with external platforms, partners, and digital vendors.</li><li>
Collaborate with technology, supply chain, marketing, and commercial teams to enhance platform capabilities and support scalable growth.</li><li>
Establish policies, standards, and processes that ensure operational efficiency, compliance, and continuous improvement.</li><li>
Build and lead a high-performing e-commerce team, fostering collaboration, innovation, and talent development.</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills, and Experience</h2><ul><li>
Bachelor&rsquo;s or master&rsquo;s degree in business, Marketing, E-Commerce, Digital Commerce, or related field.</li><li>
10+ years of experience in e-commerce, digital commerce, or online retail, including leadership experience.</li><li>
Proven track record in scaling online sales, managing digital channels, and driving profitable growth.</li><li>
Strong understanding of e-commerce platforms, marketplaces, omnichannel ecosystems, and digital customer experience.</li><li>
Experience with performance marketing, CRM, analytics tools, and e-commerce technologies.</li><li>
Strong commercial acumen with expertise in online merchandising, pricing, promotions, and conversion optimization.</li><li>
Strategic mindset with the ability to identify growth opportunities and drive digital innovation.</li><li>
Strong leadership and people management capabilities with experience building high-performing teams.</li><li>
Excellent analytical, communication, and stakeholder management skills.</li><li>
Ability to adapt in a fast-paced, high-growth environment and lead continuous improvement initiatives.</li></ul></div>

E-Commerce Director | Retail | Saudi Arabia

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