director of training

The St. Joe Company

<div>At St. Joe, we honor, cherish, cultivate, and utilize the unique strengths of our team members, and we work hard to develop their talents. We believe our employees are our greatest asset. We are committed to recruiting top talent and we offer competitive benefits, wages, and a rewarding work environment.
Job Summary
The Director of Service Training leads the design, development, and execution of enterprise-wide training programs that elevate luxury service standards across The St. Joe Company&rsquo;s hospitality portfolio. This role drives Forbes Travel Guide implementation, strengthens guest experience through immersive learning initiatives, and partners with operational leaders to embed service excellence into daily routines. The Director oversees food and beverage training, compliance training, LMS optimization, leadership development, and the Certified Trainer Program. This position is instrumental in shaping a consistent, high-touch service culture aligned with St. Joe&rsquo;s brand standards and operational goals.
Job Responsibilities
<ul><li>Design and lead enterprise-wide learning and development initiatives aligned with company standards and business goals.
</li><li>Develop and deliver training for hourly team members, supervisors, and leaders on service, luxury standards, upselling, and leadership development.
</li><li>Produce and deliver food and beverage training for environments ranging from fast casual to fine dining.
</li><li>Develop and execute a comprehensive beverage and wine education strategy to support elevated guest service and revenue growth.
</li><li>Drive Forbes Travel Guide &amp; Hilton QA standards across properties to ensure consistency in Housekeeping, Front Office, and Food &amp; Beverage operations.
</li><li>Conduct service audits, quality shops, and assessments to evaluate guest experience and operational readiness.
</li><li>Serve as primary liaison for Forbes certification preparation, evaluation readiness, and post-evaluation action planning.
</li><li>Serve as primary liaison for Hilton QA certification evaluation- post-evaluation action planning.
</li><li>Collaborate with executive and property leadership to identify training needs across departments.
</li><li>Integrate training into daily operations through SOPs, stand-ups, lineups, and ongoing coaching.
</li><li>Assess and analyze guest survey data, complaints, and trends to create targeted training interventions.
</li><li>Attend property standups and pre-shift briefings to support service alignment.
</li><li>Lead the development and oversight of the Certified Trainer Program to scale onboarding, cross-training, and leadership readiness.
</li><li>Partner with HR to support succession planning and create development pathways for high-potential team members.
</li><li>Provide coaching and behavioral training curriculum for leadership development.
</li><li>Direct management and optimization of the Paycom Learning Management System (LMS), including governance, tracking, and reporting.
</li><li>Oversee compliance training programs to ensure adherence to federal and state regulatory requirements.
</li><li>Utilize training technologies and facilitation methods to ensure high-quality delivery.
</li><li>Measure and report training ROI using guest satisfaction metrics, performance indicators, and business outcomes.
</li><li>Manage training budgets, quarterly learning events, executive retreats, and cross-functional workshops.
</li><li>Prepare stand-up materials, training communications, and the annual learning and development calendar.
</li><li>Support Talent, Leadership &amp; Culture initiatives and enterprise projects.
</li><li>Provide training support for new property openings and operational transitions.
</li><li>Perform other duties as assigned.
</li></ul>Knowledge, Skills and Abilities
<ul><li>Strong public speaking, facilitation, and interpersonal communication skills.
</li><li>Exceptional organization, attention to detail, and ability to manage multiple priorities.
</li><li>Strong analytical, problem-solving, and decision-making abilities.
</li><li>Ability to influence, coach, and collaborate across all organizational levels.
</li><li>Innovative, results-driven, and able to work under pressure in a fast-paced environment.
</li><li>Ability to maintain confidentiality and exercise discretion.
</li><li>Highly responsible, reliable, flexible, and service-oriented.
</li></ul>Education and Experience
<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, Organizational Development, or related field preferred.
</li><li>Equivalent hospitality training experience considered.
</li><li>Prior operational leadership experience in a luxury hotel or resort strongly preferred.
</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint).
</li><li>Experience developing and delivering hospitality service training required.
</li></ul>Physical Demands
<ul><li>Ability to lift up to 15 lbs.
</li><li>Frequent standing, walking, kneeling, bending, and stooping.
</li><li>Frequent keyboarding and occasional driving.
</li></ul>Working Conditions
<ul><li>Primarily indoors in an office environment.
</li><li>Regular travel to St. Joe properties for training, audits, coaching, and operational support.
</li></ul>The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company reserves the right to amend and change responsibilities to meet business and organizational needs.</div>

Director of Training

NiSource

<div>Description
Job Summary 
The Director of Training Execution- Electric has responsibility for the efficient and effective delivery of technical training programs supporting operations. This position partners with operational leaders to assure that training programs are properly executed to support the delivery of a safe, competent, and qualified workforce. This position will support all departments to provide technical training programs and solutions, and coordinate efforts as appropriate. This role partners with peers within the broader training organization to leverage training materials and training resources where appropriate. This position will assist with planning training strategy, prioritizing, and seeking funding for new training requests, and leveraging internal and external resources for training support as needed. This position has direct oversight of the day-to-day training operations at our LaPorte Training facility. 
 
Essential Functions<ul><li>
Strategizes with business leaders to identify training needs to help support the key business results for their Operations.</li><li>
Collaborates with peers within Training on operational training needs</li><li>
Consults with operational leaders to deliver training/development programs and spearheads the roll out of training and operations initiatives.</li><li>
Stays abreast of newest training and delivery ideas and techniques</li><li>
Creates and maintains process for measurement (ROI) of success for all programs, job aids, training tools, manuals, and curriculum.</li><li>
Evaluates and assesses the effectiveness of key training initiatives to provide results and feedback to the company and broad leadership</li><li>
Develops detailed project plans and timelines for work processes or project initiatives.</li><li>
Works collaboratively with operations and other departments on priorities for programs and rollouts.</li><li>
Identify and recommend opportunities for process improvement and initiates process changes as needed through the appropriate resources.</li><li>
Ensures that the integrity of training programs</li><li>
Implements and supports technological advancements that meets the needs of all stakeholders for training purposes</li><li>
Creates, maintains, supports an internal workforce development program that drives an enviable employee experience</li><li>
Ensures that training facilities or resources are being efficiently and effectively utilized and maintained</li></ul> 
Required Qualifications For Position<ul><li>
Demonstrated ability to develop a frontline technical workforce or a Bachelor's degree in Business administration, Human Resource Management, Education combined with demonstrated understanding and experience with workforce development or Equivalent experience</li><li>
Five or more years of experience with electric utility operations or equivalent experience delivering technical training in a field service industry.</li><li>
Proven project management experience and success with strong problem-solving skills</li><li>
Excellent MS Office experience</li><li>
Demonstrated experience as successful people developer and leader</li><li>
Knowledge of adult learning principles</li><li>
Ability to communicate certification/training needs, reporting gaps in training and knowledge at all levels</li><li>
Demonstrated ability to recommend and implement solutions to training gaps</li><li>
Demonstrated ability to maintain and improve training delivery to field service employees</li><li>
Strong analytical skillset required to create robust measurement processes including predictive evaluation, tracking and reporting</li><li>
Ability to professionally and effectively deliver training presentations to small and large groups (for all levels of management)</li><li>
Ability to work on multiple projects simultaneously</li><li>
Excellent collaboration skills</li><li>
Proven project management experience and success with strong problem-solving skills</li><li>
Excellent ability to multi-task</li><li>
Communication skills, relationship-building, flexibility, and strong dedication to building strategic relationship</li><li>
Strong verbal, communication, and presentation skills</li><li>
Travel required 40%</li><li>
Oversees the development and control of training budget</li><li>
Participates in state regulatory proceeding and formal presentations in support of training program</li><li>
Proven ability to work with labor contracts and address operational challenges</li></ul> 
Preferred Additional Qualifications for Position 
 
Physical Demands 
 
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Workplace Connection 
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
ADA Accommodations
If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320 
Safety Statement 
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
E-Verify
NiSource participates in the U.S. Department of Homeland Security&rsquo;s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:<ul><li>
E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish</li><li>
Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away</li></ul>
Salary Range*:
$155,400.00 - $233,100.00<ul><li>The salary offered to a candidate is based on several factors including but not limited to the candidate&rsquo;s skills, job-related knowledge, and relevant experience, as well as internal pay equity.
</li></ul>Posting Start Date:
2025-11-10
Posting End Date (if applicable):
2025-11-29 
Please note that the job posting will close on the day before the posting end date.</div>

Dir Training Execution - Electric

Diriyah Company l شركة الدرعية

<div>
 
 Diriyah Company - Coop Training Program.
 
 
 
 
 
 Program Overview:
 
 
 The Diriyah Co-op Training Program gives university students hands-on experience. It helps students build skills, gain knowledge, and prepare for their careers by working on real projects with industry experts.
 
 
 
 
 
 Who Can Apply:
 
 <ul>
 <li>
 Saudi National.
 </li>
 <li>
 Minimum GPA 2.5/4, or 3.5/5.
 </li>
 <li>
 Senior Students who have completed all of the educational courses.
 </li>
 <li>
 Qualification Bachelor Degree
 </li>
 </ul>
 
 Key Benefits:
 
 <ul>
 <li>
 On-the-Job Training.
 </li>
 <li>
 Monthly Reward - Paid.
 </li>
 <li>
 Completion Certificate.
 </li>
 </ul>
 
 
 
 
 Join our Co-op Training Program to gain valuable experience and contribute to the vision of Diriyah.
 
</div>

Diriyah Company - Coop Training Program

Samana Group of Companies

Key Responsibilities:1. Training Strategy &amp; Development<ul><li>Develop and execute a comprehensive sales training strategy aligned with business goals.</li><li>Design onboarding programs for new sales hires and partner brokers.</li><li>Create training modules covering project knowledge, sales techniques, CRM use, and customer engagement.</li></ul>2. Sales Performance &amp; Capability Building<ul><li>Assess training needs through performance data, feedback, and field observation.</li><li>Conduct regular coaching sessions and refresher programs for underperforming teams.</li><li>Introduce advanced sales skills training (negotiation, objection handling, closing techniques).</li></ul>3. Product &amp; Market Knowledge<ul><li>Collaborate with project and marketing teams to ensure accurate and updated product knowledge.</li><li>Deliver regular sessions on new launches, masterplans, pricing, and payment structures.</li><li>Train teams on market trends, competitor projects, and buyer profiles.</li></ul>4. Broker &amp; Partner Enablement<ul><li>Develop specialized training programs for external brokerage partners.</li><li>Conduct international and local training workshops for channel partners and agencies.</li><li>Support brokers with sales kits, presentations, and certification programs.</li></ul>5. Monitoring &amp; Reporting<ul><li>Evaluate training effectiveness through KPIs, sales conversion rates, and feedback surveys.</li><li>Maintain training records, reports, and dashboards for management review.</li><li>Recommend continuous improvements in training content and delivery.</li></ul>6. Leadership &amp; Collaboration<ul><li>Lead a team of trainers and coordinators to execute training plans effectively.</li><li>Work closely with HR, Marketing, and Sales leaders to align training with business objectives.</li><li>Represent the company in sales exhibitions, events, and roadshows when required.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (Master&rsquo;s preferred).</li><li>Minimum 8&ndash;12 years of experience in real estate sales, with at least 3&ndash;5 years in a training leadership role.</li><li>Strong understanding of off-plan real estate, sales operations, and brokerage dynamics.</li><li>Excellent communication, presentation, and coaching skills.</li><li>Proficiency in CRM tools, MS Office, and e-learning platforms.</li><li>Ability to work in a fast-paced, target-driven environment.</li></ul>Looking for Western country candidates Job Type: Full-timePay: AED1.00 - AED2.00 per month

Training Director

The First Group Hospitality

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div> 
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div> 
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div> 
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div> 
About The First Group Hospitality 
 
 
</div><div>The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div> 
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div> 
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
As a Training and Quality Coordinator, you will support the Learning &amp; Development and Quality teams in delivering engaging training experiences and maintaining exceptional service standards. You will play a key administrative and operational role in executing training programs, managing quality audits, and ensuring that team members embody Ciel&rsquo;s commitment to excellence.</div><h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul><li><div>
Coordinate logistics for training sessions including room bookings, materials, attendance, and follow-up.</div></li><li><div>
Maintain training calendars and ensure team members are informed of upcoming sessions.</div></li><li><div>
Support onboarding programs and assist with new team member orientations.</div></li><li><div>
Track training attendance, maintain accurate records, and generate reports.</div></li><li><div>
Assist in preparing presentations, certificates, and training content.</div></li><li><div>
Help monitor service standards through quality audits and feedback reports.</div></li><li><div>
Assist in analyzing guest feedback from platforms like TrustYou, ReviewPro, and internal surveys.</div></li><li><div>
Coordinate with departments to follow up on training and quality improvement plans.</div></li><li><div>
Support mystery audits and ensure corrective actions are tracked.</div></li><li><div>
Help update SOPs and service checklists in collaboration with departments.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
1&ndash;2 years of experience in a training, HR, or quality coordination role (hospitality experience preferred).</div></li><li><div>
Excellent organizational skills and attention to detail.</div></li><li><div>
Strong interpersonal and written communication skills.</div></li><li><div>
Proficient in Microsoft Office (especially PowerPoint, Excel, Word).</div></li><li><div>
Positive, service-oriented mindset with a passion for development and excellence.</div></li><li><div>
Fluent in English; additional languages are a plus.</div></li></ul></div>

Coordinator - Training & Quality

The First Group

Job Description <div>
<div>
<div>
As a Training and Quality Coordinator, you will support the Learning &amp; Development and Quality teams in delivering engaging training experiences and maintaining exceptional service standards. You will play a key administrative and operational role in executing training programs, managing quality audits, and ensuring that team members embody Ciel s commitment to excellence. Key Responsibilities: <ul> <li> Coordinate logistics for training sessions including room bookings, materials, attendance, and follow-up. </li> <li> Maintain training calendars and ensure team members are informed of upcoming sessions. </li> <li> Support onboarding programs and assist with new team member orientations. </li> <li> Track training attendance, maintain accurate records, and generate reports. </li> <li> Assist in preparing presentations, certificates, and training content. </li> <li> Help monitor service standards through quality audits and feedback reports. </li> <li> Assist in analyzing guest feedback from platforms like TrustYou, ReviewPro, and internal surveys. </li> <li> Coordinate with departments to follow up on training and quality improvement plans. </li> <li> Support mystery audits and ensure corrective actions are tracked. </li> <li> Help update SOPs and service checklists in collaboration with departments. </li> </ul>
</div>
</div>
</div>
Desired Skill &amp; Expertise <div>
<div>
<div>
<ul> <li> 1 2 years of experience in a training, HR, or quality coordination role (hospitality experience preferred). </li> <li> Excellent organizational skills and attention to detail. </li> <li> Strong interpersonal and written communication skills. </li> <li> Proficient in Microsoft Office (especially PowerPoint, Excel, Word). </li> <li> Positive, service-oriented mindset with a passion for development and excellence. </li> <li> Fluent in English; additional languages are a plus.</li></ul></div></div></div>

California State Polytechnic University Pomona

<div><div>Job no: 552970 
Work type: Management (MPP) 
Location: Pomona 
Categories: MPP, At-Will, Full Time, Information Systems &amp; Technology 
</div><div>Type of Appointment: Full-Time, At-Will

Job Classification: Administrator II

Anticipated Hiring Range: $110,004 - $120,000 annually (Commensurate with skills and qualifications)

Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified

Recruitment Closing Date: Open until filled

Priority Application Date: November 24, 2025 


THE DEPARTMENT: 
 
The Division for Information Technology provides innovative, strategic and cost- appropriate technology services in collaboration with the campus community to advance the mission of the University. Information and Digital technology services are recognized as an essential resource in furthering the University's mission. The Division of Information Technology provides technology solutions, expert consultation, and leadership resulting in numerous enhancements to the advancement of learning and knowledge and to the effectiveness of campus support services and business processes for the entire University. The Project and Process Management Office (PPMO) provides central technology management oversight for new and existing campus-wide technology initiatives. This oversight includes technology focused project management and project reporting for significant processes. The PPMO also provides project management for university wide initiatives. 

DUTIES AND RESPONSIBILITIES:

Training &amp; Development
<ul>
<li>Collaborate with key campus partners (CAFE, EODA, and others) to ensure technology training aligns with professional development and student success initiatives.</li>
<li>Design, implement, and deliver training programs on campus tools like the Microsoft 365 suite (Copilot, Copilot 365, Teams, OneDrive, SharePoint, Outlook, and Excel).</li>
<li>Design, implement, and deliver training programs for AI tools and use cases.</li>
<li>Lead initiatives to enhance campus readiness and literacy around AI, including responsible AI use and integration into teaching, learning, and administrative workflows.</li>
<li>Create accessible, user-friendly resources such as tutorials, eLearning modules, and job aids.</li>
<li>Partner with IT subject matter experts to deliver targeted training during system implementations or technology rollouts.</li>
<li>Evaluate training effectiveness through feedback and analytics, adjusting offerings to meet evolving campus needs.</li>
</ul>
Event Coordination
<ul>
<li>Plan and manage IT-sponsored events, including technology fairs, AI learning series, cybersecurity awareness campaigns, and vendor demonstrations.</li>
<li>Coordinate IT Division events such as retreats, meetings, and recognition activities.</li>
<li>Partner with IT Communications and campus organizations to promote IT training and events.</li>
<li>Assess event participation and feedback to improve future programming.</li>
</ul>
Communications
<ul>
<li>Manage IT communications, ensuring timely and consistent updates about IT services, projects, training, and events.</li>
<li>Coordinate content for IT newsletters, website updates, knowledge base articles, social media, and other outreach channels.</li>
<li>Collaborate with the IT communications specialist and Strategic Communications to align messaging with institutional branding and accessibility standards.</li>
<li>Gather user feedback and adjust communication strategies to improve engagement and awareness.</li>
<li>Promote awareness of responsible technology and AI use through targeted campaigns.</li>
</ul>
Leadership &amp; Collaboration
<ul>
<li>Supervise the IT communications specialist.</li>
<li>Lead teams of staff and/or student assistants supporting training and events.</li>
<li>Serve as a campus resource and advocate for the adoption of campus supported tools and AI tools.</li>
<li>Represent IT on committees related to professional development, digital literacy, and emerging technology adoption.</li>
<li>Foster collaboration across divisions to promote consistent, effective use of Microsoft and AI tools.</li>
</ul>
Administrative &amp; Strategic Support
<ul>
<li>Manage budgets, vendor relationships, and contracts for training platforms and event services.</li>
<li>Maintain partnerships with software and AI vendors to access training resources and opportunities.</li>
<li>Provide reports to IT leadership on training participation, technology adoption, and event engagement.</li>
<li>Support the IT Division&rsquo;s strategic goals to advance digital transformation at Cal Poly Pomona.</li></ul> 


QUALIFICATIONS:
<ul>
<li>Bachelor's Degree - degree in computer science, information systems, engineering, business administration, educational technology, communications, or a related field. and</li>
<li>Driver License, Valid and in State</li>
<li>Five (5) years of successful and progressively responsible experience working with information technology and performance of design and supervision of large technical initiatives, demonstrated expertise in the assessment, deployment and management of technology-based services and solutions.</li>
<li>Expertise in technical support services and experience providing technical support and/or helpdesk solutions for workstations, network connectivity, desktop applications and complex information systems.</li>
<li>Experience with standardized IT products, procedures, and protocols; experience in network</li>
<li>Experience with Communications, Communication Technology, or Video Technology.</li>
<li>Effective communication skills and demonstrated ability to communicate with technical and non- technical users, write reports and prepare proposals, and make formal presentations.</li>
<li>Ability to formulate and disseminate project plans in a collaborative environment; to interpret, analyze</li>
<li>and make decisions based on policies, procedures, and regulations; to use judgement and discretion to act when precedents do not exist.</li>
<li>Strong negotiation and conflict management skills.</li>
<li>Evidence of strong commitment and ability to uphold the educational goals of the university and its</li>
<li>increasingly diverse ethnic, cultural and international character.</li>
<li>Extensive knowledge of instructional design theories and methodologies, innovation in teaching and</li>
<li>learning, trends in IT engagement, and of best practices in the management of engagement and innovation</li>
<li>technologies related to academic support services.</li>
<li>Demonstrated skill in providing leadership for appropriate integration of learning technologies and</li>
<li>pedagogy into instructional programs and activities, including online and distance education.</li>
<li>Proven record of success in developing and maintaining strong working relationships with faculty,</li>
<li>students, staff (particularly technology staff), administrators, and both internal and external partners.</li>
<li>Proven ability to lead and serve on cross-campus collaborative groups.</li>
<li>Works with campus partners and Training Managers to gather, develop, update, and deliver technical training.</li>
<li>Experience with event planning and execution</li></ul> 

PREFERRED QUALIFICATIONS:
<ul>
<li>Demonstrated ability to plan and coordinate major IT events and initiatives through the entire life cycle, from initial user requirements gathering, through design, implementation, testing and commissioning, in a fast paced and ever changing environment.</li>
<li>Ability to work collaboratively in a decentralized environment with multiple and diverse priorities by basing decisions on sound judgement and discretion.</li>
<li>Demonstrated technical knowledge and ability to coordinate systems and applications needs analysis, conduct feasibility studies, and develop operating procedures.</li>
<li>Expertise in critical support services, help desk, desktop support, complex applications support;</li>
<li>Excellent customer service.</li>
<li>Experience providing technical support for complex applications.</li>
<li>Effective communication skills and demonstrated ability to communicate with technical and non- technical users.</li>
<li>Demonstrated ability to transition between strategic vision and operational details in order to successfully define and implement department goals in alignment with division and university goals and core values.</li>
<li>Demonstrated ability to offer constructive opinions and alternative solutions to a problem, and be supportive of the final decision once it has been made.</li>
<li>Ability to define problems, research and analyze requirements, establish facts, draw valid conclusions, and interpret an extensive variety of technical and functional processes.</li>
<li>Experience in a university IT support environment.</li>
<li>Experience with developing and conducting training. Advance knowledge of higher education Information Technology issues, technologies, and trends.</li>
<li>Experience with coordinating and or writing IT specific communications.</li>
<li>Web page maintenance</li>
<li>Higher education teaching experience.</li></ul> 


Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU&rsquo;s mission is to prepare educated, responsible individuals to contribute to California&rsquo;s schools, economy, culture, and future. As an agency of the State of California, the CSU&rsquo;s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the CSU Out-of-State Employment Policy. 


Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate&rsquo;s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the CSU Background Check Policy. 


CSU Classification Salary Range

This position is part of the Management Personnel Plan (MPP) bargaining unit M80 (Non represented). The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $5,053 and maximum $16,221 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. 


Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to the Acceptable I-9 website. 


University Driving Requirements

Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver&rsquo;s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy. 


Conflict of Interest

This position is a &ldquo;designated position&rdquo; in the California State University&rsquo;s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the CSU's Conflict of Interest Policy. 


Outside Employment Disclosure

Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager&rsquo;s request. For more information, go to the Outside Employment Disclosure Policy. 


Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a &ldquo;mandated reporter&rdquo; under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at the Child Abuse/Neglect Reporting policy. 


Security &amp; Fire Safety

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona&rsquo;s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. 


Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. 


Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices. 


Equal Employment Opportunity

Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California&rsquo;s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU&rsquo;s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 


Other Notices 

</div>
Advertised: November 10, 2025 (9:00 AM) Pacific Standard Time 
Applications close: Open Until Filled</div>

Director, IT Training and Events

Search 10000+ Director of training jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 director of training jobs NEAR_ME

Director of Training

Dir Training Execution - Electric

Diriyah Company - Coop Training Program

Training Director

Coordinator - Training & Quality

Coordinator - Training & Quality

Director, IT Training and Events