director of user experience

University of Central Oklahoma

<div><div><div><b>Position Classification:</b></div></div><div><div>
Regular, full-time, salaried, exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO?</div></div><div><div><b>
General Schedule:</b></div></div><div><div>
This position typically works 8:00 am to 5:00 pm, Monday through Friday at UCO's main campus in Edmond, Oklahoma.
</div></div><div><div><b>Job Description: The Director of Research and User Engagement (DRUE)</b></div></div><ul><li><div>
Developing and evaluating integrated information services
</div></li><li><div>Advancing research within and across disciplines
</div></li><li><div>Fostering student learning and academic success</div></li><li><div>
Empowering a culture of assessment and efficiency</div></li></ul><div><div>
The DRUE provides inspirational and strategic leadership, expert policy alignment, and program development as the library continues to reimagine services for seamless delivery.</div></div><div><div>
Information services is defined broadly and embraces scholarly endeavor, student academic success, information literacy in information analysis and management, scholarly communication, and activities that help users examine research problems and identify, interpret, and manage relevant information resources.</div></div><div><div>
The DRUE leads and motivates the Research and Learning librarians and other staff while directing their efforts with student learning, eLearning initiatives, research support services, and user services. The DRUE also provides visionary and innovative leadership for the Information Desk, Interlibrary Loan, and Stacks Management departments.</div></div><div><div>
The DRUE is a member of the Chambers Library senior leadership team and reports to the Executive Director (ED). The DRUE represents the library in areas of strategic importance and plays a critical role in articulating and executing a creative and forward-looking vision of the library in support of UCO's mission to help students succeed.</div></div><div><div>
As a senior leader, the DRUE builds and sustains successful collaborations, employs creative approaches, mentors and empowers employees, fosters cross-departmental functions and relationships, and resolves organizational barriers while promoting user-centered service.</div></div><div><div><b>
Department Specific Essential Job Functions:</b></div></div><ul><li><div>
Collaborates to develop the library's overall strategic goals</div></li><li><div>
Advances students' academic success by designing ample opportunity for development of information seeking and evaluation skills</div></li><li><div>
Oversees work to set priorities for the library's research and learning initiatives and establishes criteria for evaluating success in all aspects of user engagement</div></li><li><div>
Inspires development, promotion, application, and evaluation of services and programs for the library's integration with formal and informal curriculum initiatives</div></li><li><div>
Guides the library's application of best pedagogical theories and practices to promote undergraduate, graduate, and professional student education through work with internal/external partners</div></li><li><div>
Leads the development, promotion, execution, and assessment of a variety of progressive and innovative activities directly supporting students, faculty, and researchers, including using in-person, virtual, and other modalities to deliver expert library research assistance</div></li><li><div>
Works with external entities to develop coalitions and strategic partnerships that ensure the effective support of research and enduring contributions to student academic success</div></li><li><div>
Promotes the use of data-driven analyses for effective decision making</div></li><li><div>
Keeps apprised of developments in AI or other advancements that may impact library user experience</div></li><li><div>
Actively serves on and contributes to university, state, national, and global committees and professional organizations</div></li><li><div>
Performs other duties as assigned</div></li></ul><div><div><b>
Qualifications Required:</b></div></div><ul><li><div>
MLIS from an ALA accredited program</div></li><li><div>
Minimum of five years of working experience in an academic library environment</div></li><li><div>
Evidence of progressively holding leadership roles for a minimum of 2-3 years in an academic library or similarly relevant setting</div></li><li><div>
Demonstrated knowledge of issues and trends in library support of research, scholarship, student learning, and academic success</div></li><li><div>
Demonstrated understanding of the library's role in supporting academic success and in developing, providing, and evaluating research services and programs for students, faculty, and researchers related to the identification, use, interpretation, and management of information and data</div></li><li><div>
Demonstrated ability to develop new models of library support for student learning</div></li><li><div>
Demonstrated leadership experience, flexibility, and collaboration in a rapidly changing environment and efficiently respond to unforeseen circumstances</div></li><li><div>
Demonstrated ability to build and maintain deep partnerships to serve shared goals</div></li><li><div>
Outstanding verbal, written, and presentation skills</div></li><li><div>
Demonstrated record of effective priority setting and policy coordination</div></li></ul><div><div><b>
Qualifications Preferred:</b></div></div><ul><li><div>
Additional graduate or doctorate degree</div></li><li><div>
Familiarity with standard library assessment methods and methodologies</div></li><li><div>
Experience with instruction in a library or other classroom setting</div></li></ul><div><div><b>
Physical Demands:</b></div></div><div><div>
Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.</div></div></div>

Chambers Library - Director Research and User Engagement

Saint-Gobain

<div><b>WHY DO WE NEED YOU?</b><p><br>
The Manager of User Experience and Digital Design leads the end-to-end user experience across our digital ecosystem&mdash;from research and strategy through design, implementation, measurement, and continuous optimization. This role translates business objectives and user insights into intuitive, effective digital experiences that drive meaningful results.This position blends strategic UX leadership with hands on<br>
execution. The ideal candidate is both visionary and practical: able to define a UX strategy, measurement frameworks, and design standards while also rolling up their sleeves to design, prototype, test, and iterate independently.As a key partner to cross-functional teams, this role ensures that insights, analytics, and business goals are translated into user-centric solutions that increase engagement, improve conversion, and strengthen long-term customer value.</p><p><br>
Key Responsibilities</p><div><br>
<ul><li>Own the UX vision and experience strategy across all digital properties, aligning user needs with business objectives through research, journey mapping, and information architecture.</li><li>Lead qualitative and quantitative user research initiatives and translate insights into clear, actionable design recommendations.</li><li>Define UX success metrics and drive continuous optimization through performance analysis, experimentation, and iterative</li></ul>
improvement.<br>
<ul><li>Design end-to-end digital experiences across browsers and devices, including wireframes, prototypes, user flows, and high-fidelity visual designs&mdash;ensuring usability and brand consistency.</li><li>Contribute to and evolve design systems, patterns, and UX standards across platforms.</li><li>Partner closely with marketing, analytics, and development teams to ensure high-quality implementation within CMS and other</li></ul>
digital environments.<br>
<ul><li>Manage, mentor, and support a junior UX team member, fostering growth, skill development, and best-practice adoption.</li><li>Balance multiple initiatives in a fast-paced environment while maintaining strong attention to detail and design quality.</li><li>Stay current with emerging UX, digital, and technology trends and apply them thoughtfully to enhance user experiences.</li></ul></div><b><br>
IS THIS JOB FOR YOU?</b><div><br>
Bachelor&rsquo;s degree in Digital Design, UX, Human-Computer Interaction, Graphic Design, or a related field &mdash; or equivalent practical experience.<br>
<ul><li>5&ndash;7 years of experience in user experience and/or digital product design with demonstrated ownership of measurable</li></ul>
business outcomes.<br>
<ul><li>Proven ability to translate user research, analytics, and business requirements into intuitive, high-performing digital</li></ul>
experiences.<br>
<ul><li>Experience defining UX success metrics and driving continuous optimization through testing and experimentation.</li><li>Strong expertise in information architecture, interaction design, behavioral design principles, and accessibility best practices.</li><li>Advanced proficiency in modern design and prototyping tools (e.g., Figma, Adobe Creative Cloud, Miro or similar).</li><li>Experience working in CMS-driven environments; familiarity with Drupal or similar platforms preferred.</li><li>Experience collaborating in Agile/Scrum software development environments.</li><li>Familiarity with digital analytics platforms (e.g., GA4, Hotjar or comparable tools) to inform design decisions.</li><li>Working knowledge of HTML and CSS is a strong plus.</li><li>Experience with tools such as Salesforce Marketing Cloud is a plus.</li><li>Self-directed, adaptable, and comfortable operating in a lean, fast-paced environment.</li></ul></div><b><br>
A LITTLE MORE ABOUT US</b><p><br>
Through the responsible development of innovative and sustainable building products,<br>
CertainTeed,headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan &quot;Quality Made Certain, Satisfaction Guaranteed,&quot; inspired the name CertainTeed.<br>
Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall and ceilings. A subsidiary of Saint-Gobain, one of the world&rsquo;s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.<br>
www.certainteed.com</p><b><br>
LEGAL STATEMENT</b><p><br>
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.</p>
<p>
Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state&rsquo;s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.</p><b><br>
BENEFITS IN JOINING US</b><div><br>
Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.<br>
<ul><li>Health and Well-being &ndash; Supporting your wellbeing, to thrive in life and work.</li></ul>
o Medical, Prescription Drug, Vision, and Dental Insurance<br>
o Healthcare Saving Account and Flexible Spending Account options<br>
o LiveWell Wellness Program<br>
o Employee Assistance Program (EAP)<br>
o Paid Time Off and Paid Parental Leave<br>
<ul><li>Retirement and Protection - Helping to make the future life you want a reality.</li></ul>
o 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan<br>
o Company-provided Life Insurance, AD&amp;D, Short-Term Disability<br>
o Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance<br>
<ul><li>Additional Benefits &ndash; Helping shape the experience and impact you want</li></ul>
o Commuter Benefits<br>
o Group Legal<br>
o Identity Theft Protection<br>
o Auto and Home Insurance<br>
o Pet Insurance and Discounts<br>
o Back-up Child and Elder Care<br>
o PerkSpot Employee Discount Program<br>
o Volunteer Day</div><br>
Job Reference: USA13827</div>

Manager, User Experience & Digital Design

<div>
 At EY, we&rsquo;re all in to shape your future with confidence.
 <br/>
 <br/>
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 <br/>
 <br/>
 Join EY and help to build a better working world.
 <br/>
 <br/>
 <strong>
  The opportunity
  <br/>
  <br/>
 </strong>
 EY wavespace brings the right people together to deconstruct challenges and develop solutions &ndash; faster. Human‑centered design, immersive collaboration, and storytelling are at the heart of our approach because we believe people support what they help create. EY wavespace combines design‑thinking, facilitated co‑creation, digital collaboration tools, and immersive environments to help clients align, ideate, and accelerate transformation.
 <br/>
 <br/>
 As wavespace continues its expansion across MENA &mdash; including the opening of the Riyadh wavespace center &mdash; we are seeking an Experience Designer who can elevate client engagements through creative design, compelling narratives, and seamless experience delivery. Nationals are encouraged to apply.
 <br/>
 <br/>
 <strong>
  Your Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design bespoke and repeatable wavespace sessions aligned with our Scan&ndash;Focus&ndash;Act methodology.
  </li>
  <li>
   Translate complex challenges into high‑impact visual artifacts such as mood boards, storyboards, user flows, wireframes, and interactive prototypes.
  </li>
  <li>
   Design and prepare digital canvases using tools like Miro, Figma, Adobe Suite, and Canva.
  </li>
  <li>
   Support clients in navigating digital collaboration tools and immersive environments.
  </li>
  <li>
   Collaborate with the Experience Leader/Manager to develop workshop flows, narratives, and session strategies.
  </li>
  <li>
   Help facilitate client workshops, co‑creation exercises, and ideation sessions.
  </li>
  <li>
   Conduct research on innovation themes, industry trends, and user needs to inform design.
  </li>
  <li>
   Contribute to experience‑design standards and toolkits for the wavespace Riyadh launch.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Attributes For Success
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong visual communication and storytelling skills.
  </li>
  <li>
   Proficiency in design‑thinking and human‑centered design.
  </li>
  <li>
   Ability to design fluently in both Arabic and English.
  </li>
  <li>
   Ability to simplify complex concepts into clear visuals.
  </li>
  <li>
   Comfort facilitating or co‑facilitating sessions.
  </li>
  <li>
   Collaborative mindset and ability to work in fast‑paced creative environments.
  </li>
  <li>
   High attention to detail and ownership mindset.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ideally, you&rsquo;ll also have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A qualification in design thinking, innovation, or experience design.
  </li>
  <li>
   Experience in an innovation lab, design studio, or consulting environment.
  </li>
  <li>
   Strong client‑facing experience.
  </li>
  <li>
   Arabic fluency (mandatory).
  </li>
  <li>
   A strong design portfolio.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Look For
  <br/>
  <br/>
 </strong>
 Wavespace thrives on motivated, curious, and creative team members who enjoy shaping new approaches and delivering distinctive, immersive client experiences.
 <br/>
 <br/>
 <strong>
  What We Offer You
  <br/>
  <br/>
 </strong>
 At EY, we&rsquo;ll develop you with future‑focused skills and equip you with world‑class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
 <br/>
 <br/>
 <strong>
  Are you ready to shape your future with confidence? Apply today.
  <br/>
  <br/>
 </strong>
 To help create the best experience during the recruitment process, please describe any disability‑related adjustments or accommodations you may need.
 <br/>
 <br/>
 <strong>
  EY | Building a better working world
  <br/>
  <br/>
 </strong>
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 <br/>
 <br/>
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 <br/>
 <br/>
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
</div>


Wavespace Experience Designer (Supervising Associate/Assistant Director) - Riyadh

SCA Health

<div>Overview:
<div>
At SCA Health, we believe <b>health care is about people</b> &ndash; the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the <b>mission, vision and values</b> that define our organization.</div><div></div><div><br>
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.</div><div><br>
</div><div><b>What sets SCA Health apart isn&rsquo;t just what we do, it&rsquo;s how we do it</b>. Each decision we make is rooted in <b>seven core values</b>:</div><div></div><ul><li><b><br>
Clinical quality</b></li><li><b>
Integrity</b></li><li><b>
Service excellence</b></li><li><b>
Teamwork</b></li><li><b>
Accountability</b></li><li><b>
Continuous improvement</b></li><li><b>
Inclusion</b></li></ul><div></div><div><br>
Our values aren&rsquo;t empty words &ndash; they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you&rsquo;ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.<br>
</div><div></div><div>At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.</div><div></div><div><br>
Your ideas should inspire change. If you join our team, <b>they will</b>.</div>
Accountabilities / Responsibilities:
<div>
We are seeking a motivated individual to join our HR Strategic Enablement team as a Associate Director, Change and Experience (C&amp;E). In this role, will develop and implement strategies for cultural alignment and employee experience of large scale projects and acquired entities (AEs) by orchestrating change management tracking and execution. Collaborating with partners across HR M&amp;A, HRBPs, and COE leads, this role supports broad HR initiatives that require guiding leaders and employees through successful integration and positive employee experiences. Managing a portfolio of large scale initiatives, the Associate Director aligns human experience with business strategy, proactively identifying customer needs. They create and manage change management plans for large scale initiatives, addressing various aspects like policies, culture, training, and leadership. Collaborating with the Org Effectiveness team, they turn data into actionable insights and clear, relevant recommendations. Additionally, they participate in and/or lead initiatives that benefit the overall organization. This role reports directly to the Senior Director, HR M&amp;A, Strategy &amp; Transformation.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li><b>
Portfolio Management: </b>Design and implement C&amp;E strategies (culture alignment, listening, change management) for medium-large strategic initiatives, balancing consistency with flexibility for each. Ability to manage multiple projects within the same timeframe, and pivot effectively from an established plan as business and people needs change.</li><li><b>
Human-centered Design:</b> Understand the initiative and/or integration journey for employees and leaders, highlighting common themes and unique needs to improve experiences. Create experiences (facilitation, listening sessions, etc.) that are fully relevant to the needs of the target audience and business.</li><li><b>
Collaboration:</b> Promote cross-functional teamwork and provide strategic consultation and tactical support using culture and change management frameworks.</li><li><b>
Continuous Improvement:</b> Lead efforts to continuously improve capability and strategic enablement processes.</li></ul><div></div><div><b><br>
Business Contextual Challenges:</b></div><ul><li>
Deliver rapidly changing strategies, approaches, products, and services under high uncertainty and ambiguity, as strategies evolve and unexpected needs arise</li><li>
Build acumen of segments, markets, and workforces; ability to influence leaders at a senior level</li><li>
Collaborate with and influence through a variety of internal partners with varying levels of culture/experience knowledge and buy-in</li></ul><div></div><div><b><br>
Mission Critical Roles-Identify highest priority
</b></div><ul><li>Support Change Initiatives
</li><li>Network &amp; Collaborate</li><li>
Produce Results
</li><li>Apply Perspective</li></ul><div></div><div><b><br>
Leadership Practices:
</b></div><ul><li>Growth Mindset</li><li>
Critical Thinking</li><li>
Engaging with Leaders</li><li>
Resilience &amp; Resourcefulness</li><li>
Fostering Innovation</li><li>
Being Customer Centric</li><li>
Collaborating</li><li>
Communicating Effectively</li><li>
Facilitating Execution Plans</li><li>
Assuring Results</li><li>
Managing Conflict</li><li>
Communicating Enterprise Purpose</li></ul><br>
<div></div>
Qualifications:<br>
<div></div><ul><li>
8+ years of professional work experience.</li><li>
3+ years of experience developing strategies to improve employee and/or leader experiences.</li><li>
2+ years of leading change for large projects.</li><li>
Proven success in:<ul><li>
Developing People strategies relevant to business strategies and needs.</li><li>
Using data and insights to drive action.</li><li>
Building cross-functional collaboration.</li><li>
Integrating and driving adoption of new methodologies.</li><li>
Creating and executing change management plans.</li><li>
Communicating effectively with various stakeholders, including executives and employees.</li></ul></li></ul><div></div><ul><li><b><br>
Preferred Qualifications:
</b><ul><li>People leadership experience</li><li>
Change Management Certification</li></ul></li></ul><div>
If you are passionate about driving cultural transformation and facilitating successful acquisitions, we encourage you to apply for this exciting opportunity. Join us in shaping the future of our organization!</div><div></div><div><b><br>
EEO Statement</b></div><div>
We value Diversity, Inclusion, and Belonging at Surgical Care Affiliates: SCA is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, national origin, disability and genetic information, or any other characteristic protected by law.</div><div><br>
</div><div>We are a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</div><br>
<div></div>
Min: USD $130,000.00/Yr. Max: USD $160,000.00/Yr.</div>

Change and Experience Associate Director

Qiddiya Investment Company

<div><p>At Qiddiya Investment Company, we are committed to creating a world-class entertainment, sports, and cultural destination that aligns with Saudi Arabia&rsquo;s Vision 2030. As part of our dynamic and innovative team, we are seeking a Director - Assurance &amp; Compliance for the Transport Department Management Office (DMO) to lead the assurance and compliance functions relating to transportation projects and operations. This role is pivotal in ensuring that all transport initiatives adhere to regulatory standards, company policies, and quality frameworks while fostering a culture of safety, excellence, and continuous improvement.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li>
Conduct compliance health checks to identify governance gaps, control weaknesses, and audit risks, and establish rectification priorities</li><li>
Develop and implement a structured, risk based internal audit and assurance program across all TBU projects and functions</li><li>
Coordinate and manage all QIC internal and external audit requests, ensuring timely, professional and high-quality responses</li><li>
Establish and maintain a centralised audit action tracking register to monitor and ensure on-time close-out of findings</li><li>
Work closely with the Commercial function to rollout continuous improvement iniatitives and ensure consistence across the projects within TBU</li><li>
Strengthen procurement, commercial and stage gate governance controls, ensuring adherence to Delegation of Authority (DOA) and approval requirements</li><li>
Support governance oversight of procurement strategies, contract awards, and commercial submissions</li><li>
Develop and maintain a structured SharePoint governance framework in conjunction with the Documennt Control function with clear document control and version management</li><li>
Ensure templates, policies and procedures are current, accessible and aligned to QIC frameworks</li><li>
Deliver targeted compliance and assurance training across TBU to uplift awareness and capability</li><li>
Embed a culture of accountability, transparency and continuous improvement</li></ul><p></p><b><br>
Requirements</b><br>
<ul><li>
15+ years of experience in Compliance, Audit, or Governance roles, ideally in large-scale projects such as construction, real estate, or urban development or Consultancy.</li><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Accounting, Law, Finance, Business, or related fields. MBA and/or other advanced degrees preferred.</li><li>
Preferred: CIA (Certified Internal Auditor), CRCM (Certified Regulatory Compliance Manager), or FRM (Financial Risk Manager).</li><li>
Experience with KSA regulatory requirements and familiarity with Vision 2030 goals is highly desirable.</li><li>
Strong analytical skills with the ability to identify and address risks effectively.</li><li>
Proven track record of working in cross-collaborative environments and ensuring differing goals and needs align with overarching organizational strategy.</li><li>
Fluency in English is required</li><li>
Understanding of the local cultural and business landscape in Saudi Arabia through work experience in the region preferred.</li></ul><p></p><p>
Applications closing on 17th May 2026.</p><b><br>
Benefits</b><p><br>
Offering a comprehensive compensation and benefits package.</p></div>

Director - Assurance & Compliance - Transport DMO - 20005192 HS8

Council on American-Islamic Relations (CAIR)

<div>
 The Council on American-Islamic Relations (CAIR) is America's largest Muslim civil liberties and advocacy organization. CAIR's mission is to enhance understanding of Islam, protect civil rights, promote justice, and empower American Muslims.
 <br/>
 <br/>
 Job Title: Assistant Director of Information Technology
 <br/>
 <br/>
 Department: Information Technology
 <br/>
 <br/>
 Position: Full-Time
 <br/>
 <br/>
 FLSA: Exempt
 <br/>
 <br/>
 Reports to: Director of Information Technology
 <br/>
 <br/>
 Salary: Candidates can expect to be offered $116,000 as a new hire in the role.
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 The Assistant Director of Information Technology assists the Director in the management of IT functions and systems operations as well as the delivery of IT services to end-users.
 <br/>
 <br/>
 The Assistant Director of Information Technology also works collaboratively with the Director to install, maintain, and support computer systems and communication networks, ensuring systems and networks operate optimally to provide maximum performance and availability to users.
 <br/>
 <br/>
 <strong>
  Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Works in close collaboration with the Director of Information Technology in providing leadership, direction, and guidance to staff and managing operational activities to achieve the department's long and short-range goals and business objectives.
  </li>
  <li>
   Directs the provision of IT support and services, managing the IT department's work teams and units including Instructional Technology, Help Desk, Server and Network Administration, and Communication services as well as website updates.
  </li>
  <li>
   Assists the Director of Information Technology in formulating and implementing policies, procedures, and standards. Implements and manages user support and technical services support models that address and bring resolution to the technical needs of the organization.
  </li>
  <li>
   Directs supervisors and IT staff working on projects to assess and improve IT operations and resolve user issues. Leads teams in the design and implementation of customer support and technical support models that address and meet the technical needs of the organization. Makes recommendations for technical improvements to business processes.
  </li>
  <li>
   Analyzes, develops, and recommends plans and solutions to operational, management, business process, or organization-wide telecommunications and other IT operations services including hardware and software activities and associated problems.
  </li>
  <li>
   Identifies and facilitates training and professional development opportunities for staff to support skill development.
  </li>
  <li>
   Develops and maintains a services catalog describing the offerings of IT services and participates in the development of service level agreements for the delivery of those services.
  </li>
  <li>
   Identifies opportunities to develop systems that will enhance operational efficiencies; evaluates and recommends new tools and methodologies that will expedite or enhance the operational/development process.
  </li>
  <li>
   Assists in preparing, monitoring, and administering the annual budget for the department, including staffing, equipment, and supplies.
  </li>
  <li>
   Oversees the inventory and reconciliation of all newly procured technology materials and ensures accurate product tracking and delivery to the appropriate requesting department. Maintains detailed and up-to-date records of all technology purchases.
  </li>
  <li>
   Coordinates reviews and analyzes requests for proposals ensuring compliance with technical specifications.
  </li>
  <li>
   Works collaboratively to coordinate system availability, performance management, and capacity planning issues; ensures timely, accurate, and prompt turnaround of work orders/requests.
  </li>
  <li>
   Monitors workload statistics in support of achieving service level agreement goals; and reviews plans for new construction, remodeling, or requests for telecommunications and data communications services requirements.
  </li>
  <li>
   Acts on behalf of the Director of Information Technology in his absence as directed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications And Requirements
  <br/>
  <br/>
 </strong>
 Education, Training, and Experience
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's Degree from an accredited organization or university in Computer Science, Information Technology, or a related field.
  </li>
  <li>
   ITIL (Information Technology Infrastructure Library) certification preferred.
  </li>
  <li>
   Five years of relevant IT support work experience.
  </li>
  <li>
   Advanced computer skills. Proficiency in Microsoft Suite (Work, Excel, PowerPoint).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills, And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of Microsoft 365 and its associated apps
  </li>
  <li>
   Knowledge of various operating systems, security access, operations security, and database services.
  </li>
  <li>
   Knowledge and understanding of enterprise, network, systems/endpoint, application, and data protection issues and security risks.
  </li>
  <li>
   Excellent interpersonal and communication skills.
  </li>
  <li>
   Well-developed leadership skills in a matrix organization structure.
  </li>
  <li>
   Strong organizational skills.
  </li>
  <li>
   Solid project management skills.
  </li>
  <li>
   Ability to work effectively within a culturally diverse environment.
  </li>
  <li>
   Ability to understand and lead technical resources.
  </li>
  <li>
   Ability to work independently and with a high degree of professionalism.
   <br/>
   <br/>
  </li>
 </ul>
 Working Conditions
 <br/>
 <br/>
 <ul>
  <li>
   Remote work + minor office visits.
  </li>
  <li>
   Must be able to work evenings and weekends as needed.
  </li>
  <li>
   Equipment
  </li>
  <li>
   Standard office equipment including personal computers and associated equipment.
   <br/>
   <br/>
  </li>
 </ul>
 Worker Characteristics
 <br/>
 <br/>
 <ul>
  <li>
   Leadership ' Demonstrates willingness to lead, take charge, and offer opinions and direction.
  </li>
  <li>
   Adaptability/Flexibility ' Works effectively in an environment in which the parameters may change daily; adjusts behavior to meet the needs of different people and situations.
  </li>
  <li>
   Initiative ' Demonstrate willingness to take on responsibilities and job challenges.
  </li>
  <li>
   Attention to Detail ' Pay careful attention to detail and thoroughness in completing work tasks.
  </li>
  <li>
   Dependability ' Demonstrate reliability, responsibility, and dependability and fulfill obligations.
  </li>
  <li>
   Technology Savvy ' Capable user of technology who understands the role of technology in the institution and who will guide and support its efficient and effective use.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation Package
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   401K retirement benefits with an employer match.
  </li>
  <li>
   The employee cost share for benefits is up to 20%. This includes the medical, dental, and vision.
  </li>
  <li>
   We offer vacation, sick, personal leave, and paid holidays.
  </li>
  <li>
   Life, AD &amp; D, and long-term disability coverages.
  </li>
  <li>
   Optional FSA (flexible spending account)
  </li>
  <li>
   HSA (Health Savings Account) must meet certain requirements.
  </li>
  <li>
   EAP (Employee Assistance Program) available.
  </li>
  <li>
   A Professional Development stipend is available.
  </li>
  <li>
   Tuition Reimbursement (must meet certain requirements)
  </li>
  <li>
   If you currently have student loans, you can certify your employment annually for the PSLF.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  To apply:
 </strong>
 Please submit a cover letter with a r&eacute;sum&eacute;, samples of relevant work, and a list of three professional references, to jobs@cair.com. Please reference 'Assistant Director of Information Technology' in the subject line.
 <br/>
 <br/>
 <strong>
  Application Deadline:
 </strong>
 Applications will be accepted until the position is filled.
</div>


Assistant Director of Information Technology

The Home Depot

<div><p><b>Position Purpose:</b></p><p><br>
At The Home Depot, we get UX; it is baked into our DNA. Now we are expanding our team to drive new initiatives. As a leader of the UX team, you will work with other strategists, designers, and researchers to help craft end-to-end experiences and drive strategic direction.</p><p>
You are an out of the box thinker with a desire to solve interesting and complex user and customer problems. Whether it's using design thinking techniques to drive ideation and alignment or developing new UX frameworks for scalable use, you can empower and activate the right ideas and people towards solving a problem. You recognize the value of well-crafted design along with the value of imagination and play in building great products within a business environment.</p><p>
With passion for customer and user experience excellence, you can craft end-to-end experiences to enact cutting-edge retail strategies; balancing user needs with business strategy and ultimately creating delight for your customers and innovative advantage for the company. You have solid awareness of research and design best practices and know that research is the foundation towards good design.</p><p>
You appreciate feedback and support from fellow researchers, designers, engineers, analysts, or product managers in our cross functional environment. You enjoy collaborative effort, taking feedback and input to your UX activities as a means of improving the end result. You are as comfortable influencing business leadership as you are your product leadership and individual contributors. You are the customer and user advocate. You drive innovation by championing actionable user insights, deeply understanding our customers, enhancing product usability, and providing our team avenues to delight our customers. You communicate effectively and share a point of view that guides quality decisions.</p><p>
Key Responsibilities and Tasks</p><p>
Responsible for strategic UX activities supporting a customer/associate segment or suite of products. Focused on the largest problems within a specific space. Can take on various ways of leading as needed (e.g. strategist, service designer, information architect, creative director, or big project team lead).</p><p>
Operates autonomously in their role. Proactively identifies insights and opportunities and drives consistency and standards. Typically supports 2-3 teams within a customer/associate experience segment.</p><p><b><br>
Key Responsibilities:</b></p><ul><li>
20% - Coaching and Mentoring - Leads interview exercises, determine cultural and team fits of candidates and aligns needs of the organization. Coaches domain resources (junior resources in UX activities and mentors UX resources for career development). Helps UX Leadership align resources to products based on skillset and cultural fit.</li><li>
40% - Delivery and Execution - Models &amp; ensures consistency of deliverables. Delivers UX strategy artifacts (e.g., experience maps, service blueprints, etc.). Drives delivery in product area. Leads synthesis and facilitation activities.</li><li>
40% - Leads Planning and Strategy Activities to Align Design Patterns and Testing Methods - Clearly communicates insights and opportunities and drives value of UX across experiences. Displays situational adaptability, is able to step in and drive change in products to better align with user needs or organizational goals. Has courage and organizational savvy to drive this change. Drives UX practice across experience, domain, or group of products. Drives vision and purpose; Combines user research outputs with OGSMs or OKRs of partners to clearly articulate the vision of their experiences and drive alignment with partners in solutions across products and experiences. Partners with Product, Development, other UX resources and business stakeholders across products to align multiple experiences in a domain.</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
This position typically reports to User Experience Sr. Principal, User Experience Sr. Manager, or User Experience Director.</li><li>
This role has 0 direct reports.</li></ul><p><br>
<br>
<b>Travel Requirements:</b></p><ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be 18 years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
5+ years of experience working with agile software development teams</li><li>
Strong interpersonal savvy</li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul><p><b><br>
Preferred Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul><p></p><p><b>
Minimum Years of Work Experience:</b></p><ul><li>
6</li></ul><p><b><br>
Preferred Years of Work Experience:</b></p><ul><li>
10</li></ul><p><b><br>
Minimum Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Preferred Leadership Experience:</b></p><ul><li>
1</li></ul><p><b><br>
Certifications:</b></p><ul><li>
None</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Decision Quality</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Ensures Accountability</li><li>
Plans and Aligns</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div><p></p>

UX Principal

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