disaster recovery manager

Grant Thornton

<div></div><ul><div>8 - 12 Years</div>
<div></div><div>1 Opening</div>
 <div>Bengaluru</div></ul>
 <div><h3 class="jobSectionHeader">Role description</h3>
<div>We are seeking an experienced Disaster Recovery (DR) Program Manager to lead the firm&rsquo;s DR program lifecycle including DR planning, solution design and implementation, training, and test execution.

The Program Manager oversees development of disaster recovery plans, processes, and procedures to ensure the availability, integrity, and resiliency of critical applications and services. This highly cross-functional role works with Grant Thornton technical and business stakeholders as well as numerous vendors that make up our technology support ecosystem to prepare for and respond to unplanned technology disruption to production systems and infrastructure.</div>
<h3 class="jobSectionHeader">Skills</h3>
<div>KEY RESPONSIBILITIES

Manages all aspects of the IT Disaster Recovery Program from application selection and due diligence, through DR solution implementation, and DR test execution.

Develops and manages the DR portfolio including but not limited to DR solution asset management, development and update of DR solution implementation project plans, DR test schedule update and maintenance, and DR activity pipeline management.

Manages 3rd party vendors and service providers in the implementation and testing of DR solutions.

Defines application recovery objectives and metrics (RTOs and RPOs) commensurate with business process criticality ratings defined in the GT Business Impact Analysis (BIA) document.

Manages all aspects of the IT Disaster Recovery Program from application selection and due diligence, through DR solution

implementation, and DR test execution.

Develops and manages the DR portfolio including but not limited to DR solution asset management, development and update of DR solution implementation project plans, DR test schedule update and maintenance, and DR activity pipeline management.

Manages 3rd party vendors and service providers in the implementation and testing of DR solutions.

Defines application recovery objectives and metrics (RTOs and RPOs) commensurate with business process criticality ratings defined in the GT LeanIX and Business Impact Analysis (BIA) document.</div>
<h3 class="jobSectionHeader">Other details</h3>
<div>QUALIFICATIONS

Bachelor's degree in a technical or engineering field such as Computer Science, Information Technology, Cybersecurity, or Management Information Systems (MIS).
8 years of experience in IT Operations or Product Development. Domain experience in networking, database, system, server and application development or data center operations with current enterprise scale technologies.

Strong project management skills

Direct experience designing and implementing and/or managing an IT DR Program.

Understanding of cloud computing services and computing models (IaaS, PaaS, and SaaS) in the Microsoft Azure environment.

Understanding of Business Continuity Management (BCM) and Business Impact Analysis (BIA).

Experience leading and managing large, highly complex enterprise IT projects.

Ability to be a self-starter and thrive in a highly dynamic, collaborative environment.

Demonstrated ability to think strategically and execute tactically on a long-term vision.

Demonstrated ability to deliver results in highly matrixed, cross-functional teams.

Skilled at building relationships with members in various functional areas and at all levels of the organization.

Demonstrated ability to interact credibly with both business teams and highly technical IT teams.

Ability to coach and mentor others in a supportive environment.

General knowledge of the various aspects of IT project management including, but not limited to business case development, project charters, budgeting, waterfall and Agile/Scrum methodologies, business analysis, design and build, testing and quality assurance, operations, service levels agreements (SLAs), SOWs, and contracts.</div></div>
 <div><h3 class="jobSectionHeader">About Grant Thornton INDUS</h3>
<div>&lsquo;Grant Thornton INDUS&rsquo; comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. What sets us apart isn&rsquo;t just what we do &ndash; it&rsquo;s how we do it. We support and enable the firm&rsquo;s purpose of making business more personal and building trust into every result. We&rsquo;re collaborators &ndash; obsessed with quality and ready for anything &ndash; who understand the value of strong relationships. Our professionals are well integrated to seamlessly support the U.S. engagement teams, help increase Grant Thornton&rsquo;s access to a wide talent pool, and improve operational efficiencies. Empowered people, bold leadership, and distinctive client service are imbibed in the culture at Grant Thornton INDUS. We are a transparent, competitive, and excellence-driven firm that offers an opportunity to be part of something significant. In addition, professionals at Grant Thornton INDUS serve communities in India through inspirational and generous services to give back to the communities they work in. Grant Thornton INDUS has its offices in two locations in India &ndash; Bengaluru and Kolkata</div></div>

Disaster Recovery Program Manager

Ascensus

<div>Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. 
Section 1: Position Summary
The India Business Continuity Manager is responsible for coordinating with global Risk Management leadership to develop, implement, and manage the organization's business continuity and disaster recovery strategies &ndash; leading the program for India and providing support for the global program. This role involves coordinating with leaders across various departments, and vendor partners they rely on to ensure that all critical business functions can continue during and after a disruption. This role will also be responsible for coordinating with in country and global Risk Management and IT teams to conduct tests and on-going monitoring, risk assessments, developing response plans, and leading offshore recovery efforts.
Section 2: Job Functions, Essential Duties and Responsibilities
Business Continuity Planning:<ul>
<li>
Work with global Risk Management leadership to develop and maintain comprehensive business continuity plans (BCPs) for Ascensus in India</li>
<li>Coordinate team level plans as part of overall corporate plan review/update process</li>
<li>Creation and delivery of tabletop exercises to evaluate plan effectiveness, document results, and prioritize / drive any required remediation</li>
<li>Coordinate participation in corporate disaster recovery tests, including identification of testing resources and contributing feedback to post-mortem test review</li>
</ul>
Risk Assessment and Management:<ul>
<li>
Conduct risk assessments to identify potential threats and vulnerabilities that could impact business operations</li>
<li>Develop strategies to mitigate identified risks and ensure business resilience</li>
<li>Provide administrative support to global Risk Management related to overall corporate BCP/DR plan maintenance</li>
</ul>
Training and Awareness:<ul>
<li>
Develop and deliver training programs to educate employees on business continuity and disaster recovery procedures and responsiveness</li>
<li>Promote a culture of preparedness and resilience within the organization</li>
</ul>
Incident Response and Recovery:<ul>
<li>
Coordinate Ascensus India response to business disruptions, partnering with business leadership to ensure that critical functions are restored as quickly as possible</li>
<li>Coordinate local response, in conjunction with India and global leadership, for any business disruption incidents that may occur; ensure clear and timely status information is provided until the incident is addressed / resolved</li>
<li>Coordinate with India CMT and business heads to assess on incident/ disruption</li>
<li>Activate BCP call tree and communicate to all the stakeholders through designated channels</li>
<li>Oversee the recovery process and ensure that lessons learned are incorporated into future planning</li>
<li>Lead post incident report out and action plan for any learnings to be executed</li>
</ul>
Compliance and Reporting:<ul>
<li>
Ensure that the organization&rsquo;s business continuity and disaster recovery plans comply with relevant regulations and industry standards</li>
<li>Prepare and present reports on business continuity activities and incidents to senior management</li>
<li>Ensure documentation of all business continuity and DR activities, required Recovery Time Objectives (RTOs), Risks, Dependencies, and Recovery Strategies</li>
</ul>
Vendor and Third-Party Management:<ul>
<li>
Partner with India vendor resources, where possible and beneficial, to share and drive leading practice for Ascensus India operational recovery</li>
<li>Assess the business continuity capabilities of key vendors and third-party service providers including any potential weakness(es)</li>
<li>Ensure that third-party agreements include appropriate business continuity and disaster recovery provisions</li>
</ul>
Other Risk Project / Program Support:<ul>
<li>
Provide India and global support for additional (non-BCP) risk projects and programs as needed; requires flexibility to extend and develop skills, and at times, support priorities for the global team (e.g. risk assessments, incident management)</li>
<li>Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.</li>
<li>At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always&reg;. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.</li>
</ul>
Supervision<ul><li>
N/A</li></ul>
Section 3: Experience, Skills, Knowledge Requirements
<ul><li>Master&rsquo;s degree in business administration, Information Technology, Risk Management, or a related field</li>
<li>Overall experience of 15 to 20 years preferred out of which minimum of 10 years of experience in business continuity, disaster recovery, risk management, or a related field</li>
<li>Professional certifications such as Certified Business Continuity Professional (CBCP), similar are highly desirable</li>
<li>Strong and demonstrated knowledge of business continuity and disaster recovery principles, practices, and regulatory requirements</li>
<li>Excellent leadership, communication, and interpersonal skills</li>
<li>Strong analytical and problem-solving skills</li>
<li>Subject matter expertise in business continuity and disaster recovery principles and practices</li>
<li>Familiarity with risk assessment and management techniques</li>
<li>Proficiency in developing and implementing business continuity plans</li>
<li>Experience with conducting training and awareness programs</li>
<li>Ability to lead and coordinate incident response efforts</li>
<li>Strong organizational and project management skills</li>
<li>Highly mature relationship building and communication skills to drive productive engagement with senior leaders and associates involved in planning, testing, and response</li>
</ul>
Work Environment:<ul>
<li>
This role typically operates in an office environment but may require travel to various company locations</li>
<li>The Business Continuity Manager will require on-call availability at times to ensure efficient and effective response to incidents outside of regular business hours</li>
<li>Based in Chennai/Hyderabad, India.</li>
</ul>
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
We are proud to be an Equal Opportunity Employer
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.</div>

Sr. Manager – Business Continuity

<div></div><div><div><div>IT Services &amp; Process Manager</div>
</div>
Primary responsibilities / Key result areas 
<div></div>
<div>
Change Management &amp; CAB</div>
<ul>
<li>Own and oversee the end-to-end IT Change Management lifecycle.</li>
<li>Prepare agendas, facilitate Change Advisory Board (CAB) meetings, and ensure changes are properly assessed, approved, implemented, and documented.</li>
<li>Monitor change performance metrics and drive continuous process improvements.</li>
</ul>
<div>Disaster Recovery</div>
<ul>
<li>Coordinate and execute annual Disaster Recovery tests for critical IT applications and services.</li>
<li>Maintain and update DR plans and documentation.</li>
<li>Manage test evidences and communication with stakeholders
</li><li>Report test outcomes, risks, and remediation actions to leadership.</li>
</ul>
<div>Major Incident &amp; Problem Management</div>
<ul>
<li>Act as Incident Commander during Major/P1 incidents, ensuring timely communication, escalation, and resolution.</li>
<li>Lead post-incident reviews, root cause analysis (RCA), and follow-up reporting to the Senior Leadership Team.</li>
<li>Ensure problem records are managed to prevent incident recurrence.</li>
</ul>
<div>CMDB &amp; Service Catalog Management</div>
<ul>
<li>Maintain and enhance the Configuration Management Database (CMDB) and IT Service Catalog.</li>
<li>Ensure configuration and service data are accurate, current, and aligned with operational and reporting needs.</li>
<li>Partner with technical and service owners to improve data quality and governance.</li>
</ul>
<div>Audit &amp; Policy Compliance</div>
<ul>
<li>Drive IT audit readiness by maintaining control evidence and supporting internal and external audits.</li>
<li>Consolidate and standardize ITSM policies to meet regulatory, security, and compliance requirements.</li>
<li>Monitor compliance with ITSM processes and governance standards.</li>
</ul>
Qualifications, Experience &amp; Attributes
<ul>
<li>Bachelor&rsquo;s degree in IT, computer science, process engineering or related field; ITIL or COBIT certification is preferred.</li>
<li>3-5 years&rsquo; experience managing ITSM processes, including change, incident/problem management and DR planning.</li>
<li>Proven track record running CAB meetings, leading DR exercises and managing major incidents for critical services.</li>
<li>Good understanding of IT Infrastructure and operations as well as IT applications</li>
<li>Experience maintaining a CMDB and service catalog using ITSM tools such as ServiceNow, Jira Service Management or equivalent; familiarity with Azure DevOps for knowledge management is a plus.</li>
<li>Strong knowledge of audit and compliance requirements (specifically SOX) and ability to consolidate policies across diverse teams.</li>
<li>Excellent communication and stakeholder‑management skills, with the ability to influence and drive process improvements across IT.</li>
</ul>
COmPETENCIES
<ul>
<li>Facilitation</li>
<li>Analytical and problem‑solving</li>
<li>Solution oriented</li>
<li>Documentation &amp; knowledge management</li>
<li>Communication &amp; Stakeholder Engagement</li></ul> 
<div></div>

Other key requirements / comments 
<div></div>
<ul>
<li>Flexibility to collaborate with global teams across different time zones.</li>
<li>Comfortable working in a restructuring environment; adept at redefining processes and responsibilities.</li>
<li>Strong commitment to confidentiality and adherence to audit and compliance standards.</li></ul> 
<div></div>
<div>
<div>SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.</div>
<div>For more information on SES, click here.</div></div></div>

IT Services & Process Manager

Tech Pinacle Innovation Pvt Ltd

Job Title: DB2 / IMS Systems Programmer (z Systems Db2 Infrastructure Software Engineer)Role OverviewThe DB2/IMS Systems Programmer (z Systems Db2 Software Engineer) serves as a Subject Matter Expert (SME) responsible for the installation, configuration, lifecycle management, performance optimization, and disaster recovery of Db2 infrastructure in large-scale z Systems environments.This role requires deep expertise in SMP/E-driven software management, Db2 Data Sharing (SysPlex/DB2Plex), performance tuning, and enterprise monitoring across complex multi-LPAR, multi-SysPlex environments.Key ResponsibilitiesDb2 Software Installation &amp; Lifecycle Management<ul><li>Install, configure, maintain, and remove Db2 system software using SMP/E.</li><li>Manage full Product Lifecycle Management (PLM) from planning through end-of-life.</li><li>Apply vendor maintenance including:</li><li>HIPER fixes</li><li>APARs</li><li>PTFs (pre/co-requisite, cumulative)</li><li>Technical Refreshes</li><li>Service Packs</li><li>Download and deploy Db2 system software across Tech, Test/Dev, and Production environments.</li><li>Follow enterprise Change Management processes ensuring proper validation and application testing.</li></ul>Db2 Infrastructure &amp; Architecture<ul><li>Configure and support Db2 Subsystems within LPAR IPL processes.</li><li>Define and manage Db2 Storage Groups.</li><li>Implement and tune Buffer Pools and other system-level performance features.</li><li>Design and maintain Db2 Data Sharing environments (DB2 SysPlex / DB2Plex).</li><li>Support multiple Parallel SysPlex configurations and large-scale production environments.</li><li>Optimize usage of General Processors and zIIP processors.</li></ul>Logging, Recovery &amp; Disaster Recovery<ul><li>Manage Db2 logging infrastructure and system recovery processes.</li><li>Support Disaster Recovery solutions including GDPS.</li><li>Execute recovery procedures in DR environments.</li><li>Validate post-recovery system integrity and performance.</li></ul>Monitoring &amp; Performance Management<ul><li>Utilize enterprise monitoring tools:</li><li>Omegamon</li><li>MXG</li><li>Splunk</li><li>Analyze system metrics and proactively identify performance patterns.</li><li>Research root causes and implement long-term stability improvements.</li><li>Monitor and analyze multiple subsystems to recommend optimization strategies.</li></ul>Automation &amp; Modernization<ul><li>Automate installation and administrative processes using z/OSMF workflows.</li><li>Leverage AI tools to analyze operational data and recommend solutions.</li><li>Use M365 Copilot AI to summarize meetings and draft communications.</li><li>Stay current on AI applications relevant to system programming roles.</li></ul>Collaboration &amp; Incident Management<ul><li>Participate in 24x7 on-call rotation.</li><li>Support Incident &ldquo;War Room&rdquo; scenarios and assist in root cause determination.</li><li>Partner with application teams, operations, and vendors.</li><li>Open and manage vendor support cases including documentation packaging and follow-ups.</li><li>Generate technical documentation for Operations and Help Desk teams.</li></ul>Required Experience &amp; QualificationsCore Experience<ul><li>15+ years of hands-on experience in:</li><li>SMP/E configuration and maintenance</li><li>Db2 logging and recovery</li><li>Db2 Storage Groups</li><li>Db2 Data Sharing (SysPlex/DB2Plex)</li><li>LPAR integration and IPL processes</li><li>Performance tuning (Buffer Pools &amp; system components)</li><li>10+ years of mainframe systems experience in large-scale environments:</li><li>90,000+ MIPs</li><li>Multiple LPARs</li><li>Multiple SysPlex environments</li><li>CICSPlex and DB2Plex</li><li>Multiple physical z Systems machines</li></ul>z/OS &amp; Systems Programming Skills<ul><li>Proficient with:</li><li>TSO / ISPF</li><li>JCL creation and modification</li><li>z/OS console commands</li><li>Dataset allocation (PDS/PDSE, VSAM)</li><li>zFS and UNIX System Services</li><li>Practical SMP/E knowledge.</li><li>Experience working across z/OS, Linux, and Windows platforms.</li><li>Familiarity with Configuration Manager (preferred).</li></ul>Monitoring &amp; Tooling<ul><li>Fully proficient with enterprise monitoring tools.</li><li>Experience with BMC AMI suite.</li><li>Familiarity with performance analytics and reporting tools.</li></ul>Soft Skills &amp; Professional Competencies<ul><li>Strong analytical skills; ability to:</li><li>Break complex topics into actionable insights</li><li>Identify cause-and-effect relationships</li><li>Assess large volumes of data for relevance</li><li>Ability to streamline quality processes.</li><li>Strong customer-impact awareness when designing solutions.</li><li>Capable of working under heightened pressure with executive visibility.</li><li>Ability to work independently and mentor team members.</li><li>Commitment to accountability and high-performance standards.</li></ul>Software Expertisez Systems Db2 System Software<ul><li>BMC AMI</li><li>Abend-AID for Db2</li><li>File-AID for Db2</li><li>File-AID for Data Solutions</li><li>DASD Manager Plus for Db2</li><li>High-Speed Apply Engine</li><li>IBM SMP/E</li><li>Extended Buffer Manager for Db2</li><li>Db2 Assist</li><li>LOADPLUS for Db2</li><li>REORG PLUS for Db2</li><li>Data Replication for Db2 for z/OS</li><li>Db2 Accessories Suite for z/OS</li><li>High Performance Unload</li><li>Db2 Log Analysis Tool</li><li>Db2 Utilities Suite</li></ul>Non-z Systems Awareness<ul><li>Qlink Replication (awareness required)</li></ul>Key Competencies<ul><li>Db2 Systems Administration (z/OS)</li><li>SMP/E Maintenance &amp; Software Deployment</li><li>Parallel SysPlex &amp; Data Sharing</li><li>Disaster Recovery (GDPS)</li><li>Performance Tuning &amp; Buffer Pool Optimization</li><li>Automation via z/OSMF</li><li>Enterprise Monitoring &amp; Analytics</li><li>Vendor &amp; Incident Management</li><li>AI-enabled Operational Optimization</li></ul>Job Types: Full-time, PermanentPay: ₹457,786.51 - ₹1,728,016.10 per yearWork Location: Hybrid remote in Noida

DB2/IMS Systems Programmer/Engineer

ob Title: Senior zSystems Automation / GDPS EngineerRole OverviewThe Senior zSystems Automation/GDPS Engineer is responsible for designing, coding, and implementing enterprise-level automation solutions across z/OS environments. This role focuses on replacing manual operational tasks with intelligent automation, enhancing system monitoring, and strengthening Disaster Recovery (DR) and Rapid Recovery capabilities through GDPS.The ideal candidate brings deep expertise in OPS/MVS, NetView/SA, GDPS scripting, and z/OS operations, with a strong ability to operate in high-availability, mission-critical environments.Primary ResponsibilitiesAutomation Engineering<ul><li>Design and develop OPS/MVS and NetView/SA rules and REXX scripts to replace manual operator commands.</li><li>Implement intelligent automation workflows to improve operational efficiency and reduce human intervention.</li><li>Develop and maintain automation standards and documentation.</li></ul>Monitoring &amp; Event Management<ul><li>Create system monitoring rules to evaluate system messages and environmental conditions.</li><li>Implement automated responses for predefined system events.</li><li>Design escalation workflows for Operations and support teams.</li><li>Ensure automation aligns with SLA and operational resilience requirements.</li></ul>Service Management Integration<ul><li>Develop API-based automation for generating ServiceNow incident tickets.</li><li>Ensure successful implementation of automation requests within SLA timeframes.</li><li>Improve incident detection and resolution efficiency through proactive automation.</li></ul>GDPS &amp; Disaster Recovery<ul><li>Assist in GDPS software installation and configuration.</li><li>Develop and maintain GDPS scripts to support Rapid Recovery and Disaster Recovery processes.</li><li>Enhance failover, workload management, and cross-site recovery automation.</li><li>Support periodic DR testing and validation exercises.</li></ul>Operational Support<ul><li>Participate in a 24x7 on-call rotation, including weekend commitments when required.</li><li>Support production incidents and provide automation-driven solutions during critical events.</li><li>Collaborate with infrastructure, storage, and application teams during outage scenarios.</li></ul>Required Experience &amp; Qualifications<ul><li>10+ years of experience delivering automation solutions using OPS/MVS and NetView/SA.</li><li>15+ years of hands-on experience with:</li><li>TSO</li><li>ISPF</li><li>SDSF</li><li>15+ years of experience using z/OS operational commands.</li><li>10+ years of experience with z/OS including:</li><li>JES2</li><li>RACF</li><li>Core base system components</li><li>10+ years of experience in OPS/MVS REXX and NetView/SA REXX coding, particularly in GDPS-related environments.</li><li>10+ years of experience with GDPS installation and scripting for Disaster Recovery and Rapid Recovery.</li><li>5+ years of experience developing automation using APIs (e.g., ServiceNow integration).</li><li>Strong troubleshooting and root cause analysis skills in high-availability environments.</li><li>Proven ability to work independently and within cross-functional teams.</li></ul>AI &amp; Modernization Expectations<ul><li>Ability to use AI tools to analyze operational data and recommend automation improvements.</li><li>Use M365 Copilot AI for summarizing technical meetings and drafting documentation.</li><li>Stay current with emerging AI capabilities relevant to z/OS and LinuxONE system programming.</li></ul>Key Competencies<ul><li>z/OS Automation Engineering</li><li>OPS/MVS &amp; NetView/SA Rule Development</li><li>GDPS Installation &amp; Scripting</li><li>Disaster Recovery &amp; Rapid Recovery Design</li><li>Event-Driven Automation</li><li>API Integration (ServiceNow)</li><li>Enterprise Monitoring &amp; Incident Management</li><li>High-Availability Operations</li></ul>Ideal Candidate Profile<ul><li>Extensive experience in large enterprise z Systems environments.</li><li>Strong understanding of operational resiliency and cross-site recovery.</li><li>Ability to operate effectively in high-pressure incident scenarios.</li><li>Proactive mindset focused on automation, optimization, and continuous improvement.</li><li>Comfortable working in environments with executive visibility and strict SLA requirements.</li></ul>Job Types: Full-time, PermanentPay: ₹514,335.38 - ₹1,841,638.67 per yearWork Location: Hybrid remote in Noida

Senior Automation / GDPS Engineer

Park Side Credit Union

<div>About Park Side Credit Union
Park Side Credit Union is a community-focused organization committed to member service, innovation, and strong local partnerships. We embrace our core values of Pride, Purpose, Professionalism, and Passion and provide a workplace where employees can grow and make meaningful contributions. 
About the Role
Park Side Credit Union is seeking an experienced and strategic Vice President of Information Technology to lead our technology vision, cybersecurity posture, and IT operations. This role oversees the IT Manager, all infrastructure and security functions, and the credit union&rsquo;s business continuity and disaster recovery programs.
Key Responsibilities<ul><li>Lead IT strategy, budgeting, risk management, and network security.</li><li>Oversee the IT Manager, including coaching and performance evaluations.</li><li>Manage IT audits (NCUA, State, external) and ensure timely responses.</li><li>Direct major system upgrades, conversions, and enhancement projects.</li><li>Maintain strong partnerships with internal teams, senior management, and vendors.</li><li>Serve as the Credit Union Security Officer overseeing cybersecurity and physical security.</li><li>Manage business continuity and disaster recovery planning and annual training.</li><li>Conduct risk assessments and implement mitigation strategies.</li><li>Prepare reports for senior leadership and the Board.</li><li>Uphold the Park Side Pillars: Pride, Purpose, Professionalism, and Passion.</li></ul>
Performance Metrics<ul><li>Ensure compliance with credit union policies.</li><li>Maintain a well-documented department budget aligned with strategic goals.</li><li>Stay current with industry trends to support future-focused planning.</li><li>Manage remediation of IT and security risks and follow up on audit findings.</li></ul>
Requirements<ul><li>High level of trust, diplomacy, and professionalism.</li><li>Strong interpersonal communication skills.</li><li>Ability to motivate and influence others.</li><li>Maintain confidentiality at all times.</li><li>Ability to adapt to new software and platforms.</li></ul>
Education &amp; Training<ul><li>Formal education and training in Information Technology required.</li><li>5+ years of related IT experience preferred.</li><li>Demonstrated leadership of teams and departments required.</li><li>Experience working with vendors and negotiating contracts preferred.</li></ul></div>

VP of Information Technology

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Disaster Recovery Program Manager

Sr. Manager – Business Continuity

Sr. Manager – Business Continuity

IT Services & Process Manager

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Senior Automation / GDPS Engineer

VP of Information Technology