dispatch manager

Speedoline Transport

About UsWe are a Canada-based asset-based trucking company with a growing presence in India. What started with a small team of 3 dispatchers has now evolved into a dynamic office housing dispatchers, safety &amp; compliance professionals, and software developers. With this growth, we are looking to bring on board a Fleet and Dispatch Manager to lead, mentor, and streamline our expanding India team.Job SummaryWe are seeking an experienced and driven Fleet and Dispatch Manager with a strong background in the Canadian trucking and logistics industry. The ideal candidate will have hands-on experience in dispatch, safety and compliance, and fleet operations, as well as proven leadership and team management skills. You&rsquo;ll play a critical role in coordinating day-to-day operations, managing teams, aligning with Canadian HQ, and supporting our continued growth.Key Responsibilities<ul><li>Oversee daily operations of dispatch, safety &amp; compliance, and IT support teams in India.</li><li>Provide leadership and mentorship to team members, fostering a high-performance culture.</li><li>Ensure operational alignment with Canadian HQ, including process standardization and reporting.</li><li>Implement and monitor SOPs, compliance procedures, and performance metrics.</li><li>Collaborate with the Canadian team to improve workflow, communication, and service quality.</li><li>Assist in recruitment, onboarding, and training of new team members.</li><li>Identify areas for process improvement and drive operational efficiency.</li><li>Serve as the primary liaison between Indian operations and Canadian leadership.</li></ul>Requirements<ul><li>5+ years of experience in the trucking/logistics industry, with at least 2 years in a leadership/managerial role.</li><li>In-depth knowledge of dispatch operations, safety &amp; compliance, and fleet management.</li><li>Familiarity with North American (Canadian or US) transportation regulations.</li><li>Strong understanding of TMS (Transportation Management Systems) and dispatch software.</li><li>Excellent communication, problem-solving, and organizational skills.</li><li>Ability to work overlapping hours with Canadian time zones as needed.</li><li>Experience managing remote and hybrid teams is a strong asset.</li></ul>Preferred Qualifications<ul><li>Previous experience working with or for a North American trucking company.</li><li>Bachelor's degree in Logistics, Business, Transportation, or a related field.</li><li>Knowledge of ELDs, driver qualification files, and Canadian compliance standards.</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Opportunity to work with an established and growing company</li><li>Leadership role with career growth potential</li><li>Dynamic and collaborative work environment</li><li>Exposure to international logistics and transport operations</li></ul>Job Type: Full-timePay: &#8377;60,000.00 - &#8377;80,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li></ul>

Fleet and Dispatch Manager

RIOSERV PVT LTD.

About the company: Rio Moving is a leading US-based logistics company specializing in efficient and reliable moving and transportation services. We offer customized solutions for residential moves &amp; commercial relocations.Job Title: Dispatch Coordinator (Location Incharge)Location: Centura Square IT Park, Thane WestShift: US Shift - Flexible for Rotational ShiftsJob Summary:You will be responsible for the overall planning, supervision, and coordination of dispatch operations in a packers and movers company. This role ensures that all moves are effectively scheduled, assigned, and executed on time while managing movers, drivers, and support staff. A critical aspect of the position is leading the team with accountability, ensuring operational efficiency, and delivering services in line with company standards and customer expectations.Key Responsibilities:<ul><li>Coordination &amp; Planning: Manage daily dispatch operations by planning efficient routes, allocating resources, and scheduling moves.</li><li>Team Leadership: Lead, train, and supervise the crews while fostering a culture of accountability, productivity, and excellence.</li><li>Problem-Solving: Address operational challenges and unforeseen issues promptly to maintain smooth business continuity.</li><li>Customer Service: Act as the point of contact for customers, provide timely updates, resolve escalations, and maintain a high level of satisfaction.</li><li>Process Optimization: Continuously evaluate and improve dispatch processes, adopt new technologies, and enhance operational efficiency.</li><li>Compliance &amp; Reporting: Ensure adherence to transportation regulations, company policies, and safety protocols. Maintain accurate dispatch records and submit regular performance reports.</li><li>Performance Monitoring: Track team performance, customer feedback, and operational metrics; recommend improvements for enhanced efficiency and service quality.</li></ul>Requirements:<ul><li>Proven experience in logistics, dispatch (packers &amp; movers/transportation industry experience preferred).</li><li>Bachelor&rsquo;s degree in Business Administration, Logistics, or related field (MBA preferred).</li><li>Strong organizational and leadership skills with the ability to supervise and motivate teams effectively.</li><li>Ability to work under pressure, manage multiple tasks simultaneously, and meet deadlines in a dynamic work environment.</li></ul>Key Skills:<ul><li>Client Relationship Management</li><li>Leadership &amp; Team Development</li><li>Communication &amp; Presentation Skills</li><li>Problem-Solving &amp; Conflict Resolution</li><li>Market &amp; Competitor Awareness</li><li>Time &amp; Resource Management</li></ul>Job Type: Full-timePay: &#8377;300,000.00 - &#8377;500,000.00 per yearApplication Question(s):<ul><li>This position requires mandatory US experience. How many years of experience do you have managing US customers?</li><li>This role is a work from office only and is for US night shift only. This is a non negotiable and are you ok with it?</li><li>The company does not offer pickup / drop services, however your shift timings will be offered as per availability of Public Transport. Does this work for you or would you be travelling by your own vehicle?</li><li>The job role requires you to be an efficient multi-tasker along with excellent problem solving skills. How would you describe yourself as per these skillsets?</li><li>Please tell us why you would be a good fit for this job role and how are your skills relevant?</li></ul>Work Location: In personSpeak with the employer +91 8010538459

US Moving / Dispatch Manager

Moishi Desserts LLC

We&rsquo;re Hiring | Dispatch Manager &ndash; PROCAT (Dubai) We&rsquo;re looking for a Dispatch Manager to join our team at PROCAT &ndash; a fast-growing food production and distribution company in Dubai. If you have experience managing dispatch, logistics, and delivery operations, this role could be a great fit for you!Position: Dispatch Manager Location: Dubai, UAE Employment Type: Full-timeKey Responsibilities: Oversee daily dispatch and delivery operations Ensure accurate and timely delivery of products to outlets Supervise drivers, helpers, and dispatch team Coordinate with production and logistics teams for smooth operations Maintain dispatch records, vehicle schedules, and inventory tracking Monitor delivery performance and vehicle maintenanceJob Types: Full-time, Contract Contract length: 24 monthsPay: From AED7,000.00 per monthApplication Question(s):<ul><li>ready to join immediately ?</li><li>expected salary ?</li></ul>

Dispatch Manager (F&B Experience)

East Coast Warehouse & Distribution

<div>
 Transportation dispatchers coordinate the movements of means of transport like trucks that are entering terminals. A transport dispatcher contacts drivers and communicates with them through computers, phones or in person. They assign loads to the drivers and make sure that they leave and arrive according to schedule. Dispatchers are available to answer any questions from the drivers and help trouble shoot problems that arise.
 
 
 
 Duties and Responsibilities (
 
 Include but are not limited to)
 
 
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 Dispatchers keep track of the progress that drivers make during their day.
 </li>
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 They use a transportation management system to track the driver's progress
 </li>
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 Also check the drivers' in and out time and transfer these records into a company's files
 </li>
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 Besides dealing with drivers on a daily basis, they must also handle any request or issue brought forward by the customers.
 </li>
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 They process payroll, report accidents, keep driver's logs and communicate with safety.
 </li>
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 Aid in driver recruitment and retention, manage hours of service for drivers
 </li>
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 Dispatchers work on a schedule that includes night shifts also. Dispatchers may have to work on weekends and holidays.
 </li>
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 Dispatchers need to have strong communication skills; they must give instructions clearly so that they are understood by the drivers.
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 They must be able to work under pressure and multi task
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 As dispatchers receive a large number of calls and problems at the same time, they need to stay organized and prioritize the order of calls.
 
 
 </li>
 </ul>
 Salary upto 70k
</div>

Drayage Dispatch Manager

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Field Dispatch Queue Manager will oversee all field service requests, incidents, and problems while managing support operations and scheduling. This position ensures adherence to service-level agreements (SLAs) by coordinating with internal teams and subcontractors, developing ticket escalation processes, and performing quality assurance checks. This role also includes managing and training Field Technicians, maintaining documentation, and ensuring support efficiency.
 
 
 What you&rsquo;ll do as the Field Dispatch Queue Manager:
 
 
 Employees employed in the role of Field Dispatch Queue Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
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 Oversee all requests, incidents, and problems.
 </li>
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 Manage and coordinate urgent and complicated support issues.
 </li>
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 Act as escalation point for all requests and incidents.
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 Develop and mature ticket escalation processes to ensure free flowing escalation and information within the organization.
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 Assist in determining root cause of issues and communicate appropriately to internal and external customers and team members.
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 Manage scheduling of Field Technicians to meet customer SLA requirements.
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 Provide onboarding, training, and support for Field Technicians.
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 Perform staff scheduling to ensure support coverage during all shift hours and on-call periods as required.
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 Perform quality assurance checks and team assessments to ensure:
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 Performance of the complete scope of services as outlined in the SOW.
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 Provide data and reporting of SLAs, KPIs and trends on a weekly, monthly, and quarterly basis.
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 Oversee metrics to develop strategies for continuous improvement.
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 Be available for all escalations and questions as a dedicated technical support resource.
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 Route and manage subcontractor work orders.
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 Work within proprietary systems to track, manage, and communicate work status.
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 Collect and validate appropriate deliverables upon completion for delivery to project manager.
 </li>
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 Oversee a team of Coordinators to manage performance and efficiency.
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 Train incoming team members on all systems and platforms.
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 Build internal training manuals specific to customer needs.
 </li>
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 Ensure policies, processes and procedures are documented and in place for support team reference.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 The following are the experience and key skills required for the position:
 
 
 
 Mandatory
 
 
 
 <ul>
 <li>
 5+ years&rsquo; experience with PC systems, related peripherals, common software programs, and Operating Systems.
 </li>
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 Previous experience in leading a team of support desk professionals with a focus on efficiency and documented success.
 </li>
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 Strong interpersonal and customer service skills.
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 Ability to communicate internally and externally on all levels and through all mediums.
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 Ability to effectively prioritize and execute tasks in a high-pressure environment.
 </li>
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 Ability to work and adapt to change in a fast-paced environment.
 </li>
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 Excellent written and verbal communication skills.
 
 
 </li>
 </ul>
 
 Desired
 
 
 
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 Experience with Service Desk tool suites.
 </li>
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 Concepts of networking fundamentals.
 </li>
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 Experience with ServiceNow.
 </li>
 <li>
 Resource supervisory experience.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Job Timings: 8:00 PM to 5:00 AM (Pk time) and it&rsquo;s a rotational shift position.
</div>

Field Dispatch Queue Manager

The Emirates Group

Manage and conduct training and competency checks of Licensed Flight Dispatchers. Maintain up to date training records and licences to ensure company and regulatory requirements are documented.
Manage on-the-job training for new Licensed Flight Dispatchers and the re-qualification of existing Dispatcher staff, as detailed in the Emirates Flight Dispatch Manual.
Review, update and implement flight dispatch procedures to optimise available resources within the Flight Dispatch team. Ensure implementation of industry best practice to provide a competitive advantage, and a continuous effort to enhance safety.
Support Manager Flight Dispatch (MFD) in reviewing Flight Dispatch processes, procedures, and personnel to ensure future industry requirements are anticipated and delivered ahead of time.
Remain current with present and future regulatory requirements to ensure continued company compliance, and provide support with internal and external audits.
Create and maintain a high-performance culture within the team. Lead and develop direct reports and provide support to the wider team to ensure team members perform to the best of their ability and remain highly motivated while adhering to company standards and expectations.
Develop, maintain and manage Flight Dispatch Training programmes ensuring compliance with company Standards and GCAA regulatory requirements.
Ensures Flight Dispatcher Cockpit Familiarization programs, competency checks, annual recurrent training and all other regulatory training requirements are met.
Design, implement, and manage the training and development of ab-initio UAE National Flight Operations Officers to enable them to pass the GCAA dispatch license exam. Liaise with UAE National Development during these training cycles.
Manages employee training records to ensure these are in a steady state of readiness to pass all internal/external quality and regulatory audits.
Conduct the Licenced Flight Dispatcher role when required.

Flight Dispatch Training Manager

<div><h5 class="jobSectionHeader">Job Purpose
</h5>Emirates is an international organisation with employed from over 160 nationalities. We encourage applications from across the globe.
Your application journey with Emirates begins by submitting your application through the Emirates Careers website .
Job Purpose:
Manage the development and training of comprehensive Flight Dispatch training programme to ensure the Flight Dispatcher teams apply the best business practices and remain in compliance with regulatory requirements. Design, facilitate and deliver Flight Dispatch recurrent, ad-hoc and regulatory or IOSA required trainings. Manage training records in accordance with company and regulatory requirements.
Job Outline:
<ul><li>Manage and conduct training and competency checks of Licensed Flight Dispatchers. Maintain up to date training records and licences to ensure company and regulatory requirements are documented.
</li><li>Manage on-the-job training for new Licensed Flight Dispatchers and the re-qualification of existing Dispatcher staff, as detailed in the Emirates Flight Dispatch Manual.
</li><li>Review, update and implement flight dispatch procedures to optimise available resources within the Flight Dispatch team. Ensure implementation of industry best practice to provide a competitive advantage, and a continuous effort to enhance safety.
</li><li>Support Manager Flight Dispatch (MFD) in reviewing Flight Dispatch processes, procedures, and personnel to ensure future industry requirements are anticipated and delivered ahead of time.
</li><li>Remain current with present and future regulatory requirements to ensure continued company compliance, and provide support with internal and external audits.
</li><li>Create and maintain a high-performance culture within the team. Lead and develop direct reports and provide support to the wider team to ensure team members perform to the best of their ability and remain highly motivated while adhering to company standards and expectations.
</li><li>Develop, maintain and manage Flight Dispatch Training programmes ensuring compliance with company Standards and GCAA regulatory requirements.
</li><li>Ensures Flight Dispatcher Cockpit Familiarization programs, competency checks, annual recurrent training and all other regulatory training requirements are met.
</li><li>Design, implement, and manage the training and development of ab-initio UAE National Flight Operations Officers to enable them to pass the GCAA dispatch license exam. Liaise with UAE National Development during these training cycles.
</li><li>Manages employee training records to ensure these are in a steady state of readiness to pass all internal/external quality and regulatory audits.
</li><li>Conduct the Licenced Flight Dispatcher role when required.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>Qualifications &amp; Experience:
Experience in Flight Operations.
Knowledge/skills: 
<ul><li>GCAA dispatch license (or equivalent) with minimum 5 years experience of exercising its privileges
</li></ul><ul><li>Passed a competency check or course of recurrent training during the last six months.
</li></ul><ul><li>Preferably prior experience in creating and delivering training contents.
</li></ul><div>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.
</div><div>Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career&rsquo;s website: www.emirates.com/careers .
</div><h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Grade 9
Benefits in line with Grade 9.</div>

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10000 dispatch manager jobs NEAR_ME

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