dispatch specialist

Flink Freight Logistics Inc

Shift Timings:<ul><li>6:00 PM &ndash; 3:00 AM</li></ul>FlinkFreight Logistics Inc. offers a full-service approach to logistics. We will assist you in tailoring your transportation needs and help define and execute them. Our logistics solutions are developed and operated with a focus on trustworthiness and a high degree of reliability.We are actively hiring an experienced Dispatch Specialist for our operations department. If you have a strong command of data entry, load creation and accuracy in handling logistics operations as tracking and tracing, this opportunity is for you.Key Responsibilities:<ul><li>Enter loads and logistics data accurately and without errors</li><li>Maintain data quality and meet daily targets</li><li>Coordinate with the operations and CSR team</li><li>Ensure timely updates and smooth workflow</li><li>Provide excellent customer support when required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree will be preferred</li><li>Prior experience in Logistics CSR / Load Booking</li><li>Excellent attention to detail</li><li>Ability to work under pressure and meet deadlines</li><li>Strong communication in English &amp; typing skills</li></ul>What We Offer:<ul><li>Handsome salary package</li><li>Performance-based incentives</li><li>Long-term career growth in the logistics industry</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Dispatch Specialist

ASM Group

<div>Logistics Specialist
Location: Medina, MN (hybrid schedule) Employment Type: Full-time
Shift: First Shift (Monday- Friday 8:00 am to 5:00 pm) 
About ASM
At ASM, we're a fast-moving, team-driven logistics organization committed to delivering exceptional service to our customers. We value collaboration, problem-solving, and a positive, can-do attitude. If you're looking for a place where your work has impact, ASM is the right fit. 
About the Role
We're looking for a resourceful, detail-oriented Logistics Specialist to join our Operations team on our 1st shift. In this role, you'll coordinate transportation activities from start to finish-scheduling shipments, communicating with customers and carriers, and tracking shipments -ensuring everything arrives on time. 
What You'll Do<ul><li>
Schedule and track shipments to ensure on-time pick-up and delivery.</li><li>
Communicate with customers, carriers, and drivers throughout the shipment lifecycle.</li><li>
Prepare shipment documentation and maintain accurate records in dispatch systems.</li><li>
Update load boards and secure reliable carrier partners.</li><li>
Negotiate rates with carriers and dispatchers.</li><li>
Troubleshoot delays or issues and provide timely solutions.</li></ul> 
What We're Looking For<ul><li>
2+ years in transportation, dispatch, or freight brokerage (preferred).</li><li>
Strong communication skills and a customer-first mindset.</li><li>
Ability to multitask and stay organized in a fast-paced environment.</li><li>
Experience using dispatch or TMS software is a plus.</li><li>
Solid problem-solving skills and the ability to make decisions quickly.</li><li>
Proficiency with Microsoft Office tools.</li></ul> 
Why You'll Love Working at ASM<ul><li>
A collaborative team that values your ideas</li><li>
Your work truly makes an impact</li><li>
A culture built on integrity, teamwork, and positivity</li><li>
Amazing family feeling culture</li></ul> 
Benefits Offered<ul><li>
Hybrid work schedule</li><li>
Company incentive bonus</li><li>
401(k) with company match</li><li>
Medical, dental, vision insurance</li><li>
HSA &amp; FSA options</li><li>
Dependent Care FSA</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Accidental, Hospital Confinement &amp; Critical Illness Insurance</li><li>
8 paid holidays</li><li>
Generous PTO</li></ul> 
Core Values
As a condition of employment, all ASM employees are expected to demonstrate, understand, and apply our workplace core values.<ul><li>
Solutions Oriented</li><li>
Integrity</li><li>
Team Player</li><li>
Competitive</li><li>
&quot;Can Do&quot; Positive Attitude</li></ul></div>

Logistics Dispatch Specialist

Itlogi Ltd

Job DescriptionWe are seeking an experienced Taxi Dispatch Specialist/Minicab Controller. As a key member of our team, you will be responsible for managing and coordinating taxi dispatch operations to ensure smooth and efficient service for our customers.Key Responsibilities:<ul><li>Handle inbound calls, take bookings, and assign jobs to drivers.</li><li>Dispatch taxis efficiently using our taxi dispatch software.</li><li>Monitor and track drivers to optimize response times and service quality.</li><li>Communicate with drivers and customers to provide real-time updates.</li><li>Resolve any dispatch-related issues and ensure customer satisfaction.</li><li>Maintain records of bookings, driver availability, and job status.</li><li>Work collaboratively with the customer service team to enhance service efficiency.</li></ul>Requirements:<ul><li>Prior experience in taxi dispatching, preferably in London.</li><li>Familiarity with taxi dispatch software and GPS tracking systems.</li><li>Strong communication skills and ability to multitask in a fast-paced environment.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Ability to work flexible hours, including weekends and evenings.</li></ul>What We Offer:<ul><li>Competitive salary based on experience.</li><li>Opportunity to work with a growing taxi company in London.</li><li>Supportive team environment and career growth potential.</li></ul>If you have the skills and experience to manage taxi dispatch operations efficiently, we&rsquo;d love to hear from you!Apply now to join our team!Job Types: Full-time, Part-timePay: Rs50,000.00 - Rs70,000.00 per monthExpected hours: 54 per weekApplication Question(s):<ul><li>Do you have a Uk or any taxi dispatch experience</li><li>Are you based in Lahore?</li><li>Are you fluent in English?</li><li>Are you available to start immediately?</li></ul>Work Location: In person

Taxi Dispatcher/Minicab Controller Needed

Cat5 Resources

<div>About Cat5 Resources LLC 
Cat5 Resources is a diversified supplier of technical and operational services across the Southern US, Puerto Rico, and the US Virgin Islands.
In 2004, when Hurricane Charley devastated Florida, our CEO, Cindy Perez, received an out-of-the-blue call from a long-term telecom client in urgent need of help. Their other vendors could not deliver, so they turned to Cindy for assistance. She responded without hesitation, mobilizing a fleet of generators and emergency fuel to ensure the client&rsquo;s critical infrastructure remained operational throughout the event.
In 2013, Cindy founded Cat5 Resources with a mission to provide reliable and innovative solutions for critical infrastructure resiliency. Since then, the Cat5 Resources team has consistently delivered exceptional customer service to clients nationwide. Over the years, Cat5 Resources has expanded its offerings to include Disaster Recovery Services, Operations and Maintenance, Civil, Electrical, and Construction, as well as Transportation and Logistics.
As a certified Woman-Owned Business, Cat5 Resources serves the entire Southern United States. In 2016, we extended our services into Puerto Rico with the launch of Cat5 Caribbean, focusing on critical infrastructure support in disaster-prone regions. Further expanding our capabilities, in 2024, we introduced Cat5 Power Solutions, our Portable Power Sales and Rentals Division, delivering versatile power solutions to businesses and communities across the Southern US.
Role Summary
The Dispatcher coordinates field service and logistics scheduling from planning through completion by assigning technicians, vendors, and deliveries, building efficient routes and schedules, confirming access and material readiness, and maintaining continuous communication with the field.
This role requires an experienced dispatch professional who can actively drive improvements in dispatch operations, scheduling workflows, and logistics coordination to increase efficiency, visibility, and service performance.
The Dispatcher is accountable for schedule integrity (no missed deadlines), rapid issue resolution for technicians/vendors,
accurate system updates, and cross-functional coordination with CSRs, Parts, and Billing&mdash;including readiness support for
disaster recovery events. 
Essential Functions (Core Responsibilities)
Work Order Intake &amp; Assignment<ul><li>Triage, review, and assign work orders to technicians and vendors based on skillset, location, workload, and customer</li></ul>
priority.<ul><li>Confirm scope readiness before dispatch (required info present, access notes complete, site constraints understood).</li><li>Ensure assignment is acknowledged and understood by the technician/vendor.</li></ul> 
Scheduling, Route Planning &amp; Real-Time Adjustments<ul><li>Develop daily and weekly routes and schedules to improve response times and reduce wasted travel.</li><li>Maintain contact with technicians/drivers throughout the day to manage pacing, ETAs, and changes.</li><li>Collaborate with management to modify routes, make real-time adjustments, and update schedules to meet</li></ul>
customer needs and operational priorities.<ul><li>Anticipate upcoming work and plan long-term scheduling needs to prevent backlogs.</li></ul> 
Access Review, Escorts &amp; Credential Compliance<ul><li>Review site access notes and work order history to confirm gate codes, security check-in procedures, escort</li></ul>
requirements, and restricted access windows.<ul><li>Coordinate appointments with site owners/customers to arrange escorts and site entry as required.</li><li>Ensure access credentials are current, submitted, and compliant prior to dispatch; escalate issues that risk delay.</li></ul> 
Field Technician Support &amp; Issue Resolution<ul><li>Support technicians with directions, gate codes, access troubleshooting, and onsite coordination needs.</li><li>Provide customer service for technicians/vendors and resolve issues that may delay completion (access, scheduling</li></ul>
conflicts, site restrictions, customer questions).<ul><li>Maintain strong working relationships with technicians and customers to reduce friction and stress caused by</li></ul>
last-minute changes. 
Parts &amp; Logistics Coordination<ul><li>Coordinate with the Parts Department to ensure equipment and materials are shipped to the correct destination</li></ul>
(technician, site, warehouse, or staging location).<ul><li>Confirm parts delivery timing aligns with scheduled work and adjust schedules when parts delays occur.</li><li>Act as the dispatch-side owner for work that is blocked by parts by resequencing schedules to avoid technician and</li></ul>
vendor idle time. 
Logistics Scheduling &amp; Dispatch Optimization<ul><li>Build and manage logistics-based schedules for technicians, vendors, and material movement to support operational</li></ul>
execution.<ul><li>Integrate technician availability, site access windows, parts availability, and delivery timing into a single executable</li></ul>
schedule.<ul><li>Optimize schedules and routes to reduce idle time, repeat visits, and travel inefficiencies.</li><li>Own and resolve schedule conflicts caused by logistics constraints (parts delays, delivery changes, site access</li></ul>
limitations).<ul><li>Identify dispatch and scheduling process gaps and actively propose workflow improvements, automation</li></ul>
opportunities, and system enhancements. 
Tracking, Documentation &amp; Reporting<ul><li>Dispatch and track technicians assigned to work orders and monitor progress and ETAs through completion.</li><li>Update work order records with clear notes, schedule dates, routing/ETA changes, and key access instructions to</li></ul>
preserve operational continuity.<ul><li>Generate and distribute required reports from proprietary systems (daily and weekly performance, status, backlog,</li></ul>
scheduling coverage, logistics readiness, etc.). 
Performance Visibility &amp; Escalation<ul><li>Identify technician/vendor performance concerns (missed ETAs, repeated reschedules, communication gaps, quality</li></ul>
issues) and report to appropriate management.<ul><li>Escalate risks early when deadlines, customer commitments, or safety and compliance requirements are threatened.</li></ul> 
Disaster Recovery Readiness<ul><li>Remain available and responsive for disaster recovery events based on company activation needs.</li><li>Support Command Center dispatch operations during DR events, including rapid routing, schedule coverage, logistics</li></ul>
coordination, and field communications. 
Required Skills &amp; Competencies<ul><li>Advanced dispatch and logistics scheduling expertise in high-volume, multi-market environments.</li><li>Strong dispatch judgment: matching the right technician or vendor to the right job quickly.</li><li>Ability to design and improve dispatch and scheduling workflows, not just execute existing processes.</li><li>Route planning and logistics optimization mindset (efficiency, sequencing, contingency routing).</li><li>Strong analytical and operational judgment to balance technician capacity, logistics timing, and customer</li></ul>
commitments.<ul><li>Clear communication under pressure (short, accurate, action-focused).</li><li>Customer service and field-support instincts with a solution-oriented approach.</li><li>Attention to detail for access notes, credentials, logistics constraints, and schedule dependencies.</li><li>Comfortable working across multiple systems, mapping tools, and high message volume.</li><li>Proven ability to drive operational change and adoption of new dispatch processes or tools.</li></ul> 
Preferred Qualifications<ul><li>Extensive dispatch and scheduling experience in field services, telecom, utilities, maintenance, or logistics operations,</li></ul>
with demonstrated responsibility for complex, multi-resource scheduling.<ul><li>Familiarity with work order systems and mapping/routing tools (e.g., Google Maps, Maptive, MapPoint, Google Earth,</li></ul>
RouteSavvy) and reporting tools.<ul><li>Experience leading or supporting dispatch transformation, workflow redesign, or operational automation initiatives.</li></ul>
Scope &amp; Work Environment<ul><li>High-volume coordination role with frequent schedule and logistics changes.</li><li>Requires availability for rotating on-call coverage and disaster recovery activation support</li></ul></div>

Dispatcher

Race Communications

<div>Location: Remote: California.
Location Status: Work will be primarily performed remotely from home office. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off-site locations may be required.
100% Company-Paid Medical and Dental Benefits
Free Fiber Internet Service
Comp: $22-$26 USD per hour
Who We Are:
We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.
Position Impact:
The Dispatch 4 role supports Field Operations installation initiatives by coordinating closely with the Dispatch team and Field Operations management to ensure accurate planning, auditing, scheduling, and timely execution of field work. This position is responsible for overseeing and auditing the Field Technician Gantt schedule, maintaining clear visibility into technician assignments, task sequencing, and timelines, and proactively identifying, escalating, and resolving scheduling conflicts or constraints as they occur, acting as a key liaison between Dispatch and Field Operations, the Dispatch 4 handles escalated scheduling issues, drives cross-functional collaboration, optimizes technician utilization, expedites drops and installations, and ensures continued alignment with service level commitments.
Success in this role requires the ability to work independently and collaboratively in a fast-paced, dynamic environment, communicate effectively with internal teams and external partners, and maintain a professional, solutions-oriented approach while managing changing priorities and real-time scheduling challenges.
Requirements
Qualifications and Experience:
<ul><li>Eligibility for U.S. employment without sponsorship</li><li>Minimum of 18 years of age</li><li>High School Diploma or GED required; equivalent combination of education and experience considered</li><li>Minimum of 3&ndash;5 years of experience in dispatch operations, preferably within the telecommunications industry</li><li>Minimum of 3&ndash;5 years of experience using Salesforce or equivalent CRM / dispatch systems</li><li>Demonstrated understanding of dispatching best practices and field service coordination</li><li>Proven geographical knowledge of service areas and ability to read maps</li><li>Understanding of safety regulations and industry best practices related to field service operations</li><li>Must be available to work nights, weekends, holidays, and overtime as required to respond to emergency repairs, outage restoration, and urgent maintenance needs</li><li>Ability to communicate effectively in English (speaking, reading, writing, comprehension)</li><li>Proficiency in Spanish is desirable</li></ul>
Skills:<ul><li>Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications</li><li>Functional use of common office equipment, computers, and office software</li></ul>
Essential Duties and Responsibilities:
Scheduling Oversight and Gantt Management<ul><li>Oversee, maintain, and audit the Field Technician Gantt schedule to ensure accuracy, visibility, and alignment with operational priorities</li><li>Ensure proper task sequencing, technician assignments, and timeline integrity across all scheduled work</li><li>Identify scheduling risks, conflicts, and constraints and take proactive action to mitigate impacts</li></ul>
Escalation and Issue Resolution<ul><li>Serve as a primary escalation point for complex or high-impact scheduling issues</li><li>Analyze root causes of scheduling disruptions and implement corrective actions</li><li>Communicate scheduling impacts, resolutions, and updates clearly to Dispatch and Field Operations leadership</li></ul>
Dispatch and Field Operations Coordination<ul><li>Act as a liaison between Dispatch, Field Supervisors, and Operations leadership to ensure schedule readiness and execution</li><li>Support Field Supervisors with real-time updates on job readiness and technician availability</li><li>Participate in planning sessions to align scheduling priorities with operational initiatives</li></ul>
Service Request and Call Management<ul><li>Receive incoming service requests and assign technicians based on skills, availability, and location</li><li>Monitor technician status and adjust schedules as needed to maintain service commitments</li><li>Keep internal stakeholders informed of scheduling changes and service impacts</li></ul>
Monitoring, Reporting, and Documentation<ul><li>Monitor active jobs to ensure timely completion and escalate risks to SLA compliance</li><li>Maintain accurate scheduling documentation, reports, and status updates</li><li>Ensure CRM and dispatch systems reflect current and accurate scheduling information</li></ul>
Continuous Improvement<ul><li>Identify opportunities to improve scheduling efficiency, workflow accuracy, and field utilization</li><li>Contribute to process improvements that enhance service delivery and operational performance</li></ul>
Work Schedule and Availability<ul><li>Be available to work nights, weekends, holidays, and overtime as required to respond to emergency repairs, outage restoration, and urgent maintenance needs</li><li>This role supports 24/7 service reliability and may require immediate response outside of normal scheduled hours</li></ul>
Additional duties as required.
Benefits
Why Join Our Team:<ul><li><ul>
<li>
Join a tight-knit crew&mdash;no faceless corporation vibes here</li>
<li>Growth potential: promotions and new challenges are part of our DNA</li>
<li>Competitive base salary</li>
<li>Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%)</li>
<li>Free fiber internet service for all employees living in our service area</li>
<li>A culture built on integrity, mutual respect, and a shared purpose</li>
</ul></li></ul>
Call to Action:<ul><li>
Let's chat. If you're ready to move forward, click &quot;Apply&quot; below, our team can't wait to meet you.</li></ul></div>

Dispatcher 4 - Remote - CA Only

Right Restoration Partners

Position Summary:As a Dispatcher &amp; File Coordinator, you will be the first impression of our brand. You&rsquo;ll manage customer inquiries, coordinate emergency response teams, and support seamless job execution in a high-impact, fast-paced environment. This role bridges frontline customer service with critical internal coordination, helping us deliver reliable, compassionate support to customers in urgent need.Key Responsibilities:&middot; Act as the primary point of contact for inbound customer calls, emails, and inquiries related to emergency services and restoration.&middot; Intake, schedule, and dispatch service calls promptly using our scheduling system or CRM platform.&middot; Coordinate with supervisors, project managers, and third parties to ensure efficient response times and customer satisfaction.&middot; Review and maintain customer and job documentation (e.g., work authorizations, photos, insurance forms) for accuracy and compliance.&middot; Monitor progress of active jobs and proactively communicate updates to clients and internal stakeholders.&middot; Assist with billing documentation and customer follow-up to ensure closure and satisfaction.&middot; Participate in cross-functional team initiatives to improve workflow, customer experience, or process efficiency.Preferred Education &amp; Experience:&middot; Experience: 2+ years in a customer-facing, scheduling, or dispatch role; experience in restoration, construction, or home services industries preferred.&middot; Technical Skills: Proficiency in Microsoft Office (especially Outlook and Excel); experience with CRM systems, scheduling software, or restoration platforms preferred.&middot; Education: High school diploma or equivalent required; post-secondary coursework or certifications in customer service, project coordination, or construction administration are a plus.&middot; Communication: Strong verbal and written communication skills; able to convey empathy and professionalism during high-stress situations.Pay: $22.00 - $25.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Dispatcher & File Coordinator

Search 6089+ Dispatch specialist jobs near you this March. New roles added regularly across leading industries. Apply today.

6089 dispatch specialist jobs Near Me

Dispatch Specialist

Logistics Dispatch Specialist

Taxi Dispatcher/Minicab Controller Needed

Dispatcher

Dispatcher 4 - Remote - CA Only

Dispatcher 4 - Remote - CA Only

Dispatcher & File Coordinator