dispatch specialist

SoftSquare

<div>
 
 Job Description
 
 
 
 We are seeking a Customer Support &amp; Dispatch Specialist assist customers with inquiries, resolve issues, and ensure a positive experience. Strong communication, problem-solving skills, and a customer-centric mindset are essential.
 
 
 
 Qualification:
 
 Diploma or Bachelor&rsquo;s Degree
 
 
 
 Experience:
 
 1-2 years
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, chat, or social media in a professional and friendly manner.
 </li>
 <li>
 Provide timely and accurate information regarding products, services, and policies.
 </li>
 <li>
 Troubleshoot and resolve customer issues or escalate to the appropriate department when necessary.
 </li>
 <li>
 Document customer interactions in the CRM system and track follow-up actions.
 </li>
 <li>
 Identify and suggest improvements to processes to enhance the customer experience.
 </li>
 <li>
 Collaborate with other team members and departments to ensure a smooth customer experience.
 </li>
 <li>
 Stay updated on product and service updates to provide accurate support.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Diploma or Associate&rsquo;s or Bachelor Degree
 </li>
 <li>
 1-2 years of customer service experience
 </li>
 <li>
 Proficiency in CRM systems
 </li>
 <li>
 Strong communication skills (verbal and written)
 </li>
 <li>
 Ability to resolve customer issues
 </li>
 <li>
 Excellent problem-solving and multitasking abilities
 </li>
 <li>
 Familiarity with customer support software and ticketing systems
 </li>
 <li>
 Positive customer-focused attitude
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Maintain professionalism in high-pressure situations
 </li>
 </ul>
</div>

Customer Support & Dispatch Specialist

World Oil Environmental Services

<div>Come Join our Bakersfield Safety Team with World Oil Transportation! 


Join Our Team!! At World Oil we strive to be an employer of choice by recruiting, developing, and retaining a high performing and diverse workforce. As a family-owned company, our focus in work life balance fosters a healthy, safe, and productive work environment for all employees. 
World Oil values its amazing workforce that has contributed to the company&rsquo;s success for over 80 years! Learn more about us at: https://worldoilcorp.com/about-us/. 
As part of the Company&rsquo;s employment screening process, any applicant, to who an offer of employment is made must pass a test for controlled substances, under the procedures of World Oil Drug &amp; Alcohol policy. Employment offers are conditioned on a negative test result. 

In this role you will be tasked with daily duties such as:
<ul>
<li>Performs a variety of administrative tasks, including filing, data entry, and correspondence with management. 
</li>
<li>Communicates with customers, responds to customer inquiries, and provides information via phone/email. 
Provides communication and support services to drivers in a professional manner; maintains contact with the drivers throughout shift.</li>
<li>Routing and scheduling with drivers to ensure customer satisfaction.</li>
<li>Data entry of all service orders and fulfills completed orders.</li>
<li>Maintains and completes filing of service orders and route sheets.</li>
<li>Scans all completed reports to internal/external customers.</li>
<li>Collaborates with management to help modify routes to accommodate the needs of customers.</li>
<li>Cultivates strong relationships with drivers and customers to reduce service disruptions from last minute schedule changes.</li>
<li>Monitors any sudden route changes or road construction issues and work with drivers to establish new routes for timely pick up and deliveries. 
</li>
<li>Shift Hours (1 Opening): 4PM - 12:30 AM, Tuesday - Saturday</li></ul> 


We offer great benefits, including:
<ul>
<li>Strong work/life balance in a local position</li>
<li>Medical, Dental, and Vision coverage</li>
<li>401k with Company Match</li>
<li>Paid vacation time</li>
<li>Paid sick time.</li>
<li>Paid training</li>
<li>And more!</li></ul> 


EEO Statement:

It is the policy of World Oil and its subsidiaries to provide equal opportunity for all applicants and employees. The Company does not discriminate on the basis of race, age, color, religion, sex/gender, gender identity/gender expression, sexual orientation, marital status, medical condition, military/veteran status, national origin, ancestry, disability, genetic information, reproductive health decision making, or any other status protected by state or federal law.</div>

Dispatch Operations Specialist

Itlogi Ltd

Job DescriptionWe are seeking an experienced Taxi Dispatch Specialist/Minicab Controller. As a key member of our team, you will be responsible for managing and coordinating taxi dispatch operations to ensure smooth and efficient service for our customers.Key Responsibilities:<ul><li>Handle inbound calls, take bookings, and assign jobs to drivers.</li><li>Dispatch taxis efficiently using our taxi dispatch software.</li><li>Monitor and track drivers to optimize response times and service quality.</li><li>Communicate with drivers and customers to provide real-time updates.</li><li>Resolve any dispatch-related issues and ensure customer satisfaction.</li><li>Maintain records of bookings, driver availability, and job status.</li><li>Work collaboratively with the customer service team to enhance service efficiency.</li></ul>Requirements:<ul><li>Prior experience in taxi dispatching, preferably in London.</li><li>Familiarity with taxi dispatch software and GPS tracking systems.</li><li>Strong communication skills and ability to multitask in a fast-paced environment.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Ability to work flexible hours, including weekends and evenings.</li></ul>What We Offer:<ul><li>Competitive salary based on experience.</li><li>Opportunity to work with a growing taxi company in London.</li><li>Supportive team environment and career growth potential.</li></ul>If you have the skills and experience to manage taxi dispatch operations efficiently, we&rsquo;d love to hear from you!Apply now to join our team!Job Types: Full-time, Part-timePay: Rs60,000.00 per monthApplication Question(s):<ul><li>Do you have a Uk or London Taxi Dispatch Experience?</li><li>Are you based in Lahore?</li><li>Are you fluent in English?</li><li>Are you available to start immediately?</li></ul>Work Location: In person

Taxi Dispatcher/Minicab Controller Needed

REPRO Diagnostic Imaging

Company: Truck Zap LLC Location: Bahria Town, Phase-5, Islamabad / Rawalpindi Timings: US Shift (6:00 PM &ndash; 3:00 AM) Job Type: Full-TimeJob Description:We are looking for motivated individual with prior experience to join our Truck Dispatch team. This is an excellent opportunity to further excel a career in the US trucking and logistics industry. Training will be provided.Responsibilities:<ul><li>Communicate with truck drivers and brokers</li><li>Book loads and negotiate rates</li><li>Track trucks and provide updates</li><li>Maintain basic dispatch records</li><li>Coordinate pickups and deliveries</li></ul>Requirements:<ul><li>Advance English communication skills</li><li>Willingness to work night (US) shift</li><li>Basic computer knowledge</li><li>Punctual, responsible, and eager to learn</li></ul>What We Offer:<ul><li>Career growth in US logistics industry</li><li>Salary + performance-based incentives</li><li>Professional working environment</li></ul>WhatsApp: 0333-4788899 Email: ali@aqvaze.comJob Types: Full-time, Contract Contract length: 12 monthsPay: Rs50,000.00 - Rs65,000.00 per monthExperience:<ul><li>Truck Dispatching: 1 year (Preferred)</li></ul>Language:<ul><li>English with proficiency (Required)</li></ul>Work Location: In person

Truck Dispatch Executive

Riverbend Transportation

Job Summary We are seeking a detail-oriented and organized Dispatch professional to coordinate transportation operations within our logistics team. The ideal candidate will manage freight movements, communicate effectively with drivers and clients, and utilize various transportation management systems to ensure timely and efficient delivery schedules. This role requires strong analysis skills, proficiency in data entry, and excellent communication abilities to support our supply chain operations and fleet management.Responsibilities<ul><li>Coordinate and schedule freight shipments using transportation management systems such as Oracle Transportation Management, SyteLine, and AS400.</li><li>Monitor GPS and GIS data to track vehicle locations and optimize routes for efficiency.</li><li>Communicate with drivers, clients, and internal teams via multi-line phone systems, maintaining professional phone etiquette.</li><li>Manage shipping &amp; receiving documentation, ensuring accuracy in data entry and record keeping.</li><li>Utilize transportation planning tools to develop effective dispatch plans that align with supply chain objectives.</li><li>Oversee fleet management activities, including vehicle scheduling and maintenance coordination.</li><li>Collaborate with 3PL providers and coordinate freight movements across different carriers.</li><li>Analyze logistics data to identify opportunities for process improvements and cost savings.</li><li>Maintain clear communication channels to ensure smooth operations across all departments involved in transportation management.</li></ul>Requirements<ul><li>Proven experience with transportation management systems such as Oracle Transportation Management, SyteLine, or AS400.</li><li>Strong knowledge of GIS, GPS technology, and transportation planning principles.</li><li>Familiarity with freight logistics, shipping &amp; receiving procedures, and fleet management practices.</li><li>Excellent analysis skills coupled with proficiency in data entry and typing accuracy.</li><li>Effective communication skills with the ability to handle multi-line phone systems professionally.</li><li>Knowledge of supply chain processes and logistics operations.</li><li>Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.</li><li>Strong organizational skills with the ability to prioritize tasks effectively.</li><li>Previous experience in dispatching or related roles within transportation or logistics industries is preferred.</li></ul>Job Type: Full-timePay: $18.00 - $23.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Dispatch

Smylie One Heating, Cooling & Plumbing

Smylie One is seeking candidates for a full time Customer Service Representative/ Dispatcher for our HVAC/Plumbing Company. Applicant must be a self-motivated professional with excellent communication skills. The position requires a well-organized individual with the ability to adapt to a fast paced, changing environment. Applicant must be punctual, flexible and maintain a positive attitude under pressure.
 
Computer skills, including, but not limited to email, Microsoft Word and Excel are a must. Dispatch experience is a plus, however not mandatory. Full benefit package, & 401K.

Dispatcher/CSR

Wind River Environmental

<div>As a Wind River Environmental Dispatcher, you'll be responsible for routing WRE vehicles and ensuring our customers are always serviced with excellence.
Schedule:<ul><li>
Saturday through Wednesday 10:30-7pm *** this shift will have a $1 extra differential</li><li>
-or-</li><li>
Sunday through Thursday 10:30-7pm ** no differential pay</li><li>
Note: there is potential for overtime shifts as available and we require each team member work one holiday shift per year</li></ul>
Location: 5 Holland Street, Salunga, PA 17538
Essential Duties and Responsibilities<ul><li>
Ability to work a rotating, schedule that will include partial weekends</li><li>
Ability to establish priorities, work independently and proceed with objectives without supervision
</li><li>Responsible for working closely with Wind River Environmental customers and technicians to resolve customer, fleet and other issues that occur</li><li>
Must have a passion to service our customers</li><li>
Develop routes and maintain contact with technicians throughout their scheduled hours worked</li><li>
Collaborate with team and management to modify daily routes to accommodate the needs of our customers</li><li>
Act as a communication liaison and answer incoming calls from the technicians on the road</li><li>
Cultivate strong relationships with the technicians and customers to reduce stress that comes with last minute schedule changes
</li><li>Monitor any sudden route changes or road construction issues and work with technicians to establish new routes for timely service</li><li>
Manage all shift emergencies and dispatch on-call technicians accordingly</li><li>
Perform and complete special projects and meet deadlines, as assigned by the Central Dispatch Supervisors</li></ul>
Knowledge, Skills, and Abilities<ul><li>
Ability to understand instructions furnished in written, oral or diagram form.
</li><li>Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.</li><li>
Ability to speak, cooperate and communicate effectively with customers, co-workers and management.</li><li>
Ability to work independently and manage pressure to meet deadlines.</li><li>
Ability to learn and gain expertise in a variety of computer-based systems</li><li>
Ability to work in a fast-paced environment
</li><li>Highly detail oriented</li><li>
Ability to learn operating procedures quickly and be able to execute consistently up to standard</li><li>
Foster culture of continuous improvement</li><li>
Willingness to learn the business and to grow with the company</li><li>
Problem-solving skills and desire to think quickly and effectively resolve issues</li><li>
Highly organized individual must have strong aptitude to multi-task in a busy setting</li></ul>
Minimum Education and Experience<ul><li>
Must have High School Diploma or Equivalent</li><li>
A minimum of two years&rsquo; experience route planning or logistics experience</li><li>
Must be able to operate in a drug-free workplace</li></ul>
We Offer:<ul><li>
Competitive starting rates
</li><li>Medical and dental insurance
</li><li>Matching 401K
</li><li>8 paid holidays and generous paid time off plan
</li></ul>If you have a proven track record of success working independently, have a good driving record and enjoy dealing with customers apply now. Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast. 
 
The base pay range for this role is estimated to be $20.50 - $22.50 hourly at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. 
Wind River Environment LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.</div>

Dispatch Representative

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