dispatcher service

Paul Bailey's Chrysler/Dodge/Jeep/Ram

Paul Bailey's Chrysler/Dodge/Jeep/Ram located in North Kingstown, RI since 1928 is looking for a Dispatcher/Service Advisor. Applicant should have previous experience using CDK software, WiAdvisor software knowledge is a plus, having worked a minimum of 2 years as a Service Advisor is a must. Applicant should &quot;like&quot; people, have the ability to take phone calls to schedule Service appointments as needed, also have the capability to work in a busy environment. All inquiries should be directed to Dave &quot;Woody&quot; Woodward, Service Manager.Pay: From $60,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Paid time off</li></ul>Work Location: In person

Automotive Dispatcher/Service Advisor

Apex Express

Overview We are seeking a dedicated and detail-oriented Dispatcher - Customer Service Representative to join our dynamic third shift team. In this role, you will be the first point of contact for our drivers and customers, providing exceptional service and support in transportation planning and logistics. Your ability to communicate effectively and multi task will be essential in ensuring a smooth operation within our just-in-time freight transportation company.Responsibilities<ul><li>Respond promptly to drivers, and employees at various suppliers and plants we pick up and deliver to via phone and email, demonstrating excellent phone etiquette.</li><li>Ensure drivers are given the correct paperwork for their route, and turn in correct paperwork upon their return.</li><li>Verify drivers are pulling correct trailers.</li><li>Plan drivers on open routes.</li><li>Be able to multi task between answering phones, working on the computer, and dealing with drivers in person.</li></ul>Experience<ul><li>Previous experience in dispatch - customer service role, preferably within the logistics or transportation industry ( but not required).</li><li>Must be able to work in a team environment</li><li>Proficient with basic computer skills; ex. Xcel, Word, Email, etc.</li><li>Strong communication skills with an emphasis on phone etiquette and interpersonal interaction.</li><li>High School Diploma or GED required.</li></ul>Pay: $20.00 - $23.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Dispatcher/Customer Service

Trusted Heating & Cooling Solutions, Inc.

<div>We're Trusted Heating &amp; Cooling Solutions, Inc., and we're searching for a motivated full-time Dispatcher - Customer Service Representative to join our team in Pinckney, MI! If you enjoy balancing communication, coordination, and customer care, this position offers the variety and responsibility you've been looking for. 
WHAT WE OFFER:
Pay:<ul><li>
$25-$35 per hour, plus bonuses</li></ul>
Schedule:<ul><li>
7:30 am - 4:00 pm</li></ul> 
YOUR ROLE AS A DISPATCHER - CUSTOMER SERVICE REPRESENTATIVE:<ul><li>
Respond to incoming calls, emails, and messages from residential and commercial customers with professionalism and care</li><li>
Schedule and dispatch HVAC technicians for service calls, system installations, and routine maintenance</li><li>
Maintain and adjust the daily dispatch schedule to ensure peak efficiency across the team</li><li>
Communicate clearly with field crews regarding job updates, priority changes, and urgent service needs</li><li>
Assist with administrative responsibilities, including warranty submissions, rebate processing, and permit documentation</li></ul> 
BENEFITS:<ul><li>
Health</li><li>
Dental</li><li>
Vision</li><li>
Life</li><li>
PTO</li><li>
401(k) with company match</li><li>
Short- and long-term disability</li><li>
Bonus structure</li><li>
Company parties</li><li>
Company vehicle</li><li>
Company iPad</li><li>
Uniforms</li><li>
Growth opportunities</li></ul> 
OUR IDEAL DISPATCHER - CUSTOMER SERVICE REPRESENTATIVE:<ul><li>
Strong organizational skills with the ability to manage multiple priorities simultaneously</li><li>
Ability to remain calm and solution-oriented in fast-paced or high-volume situations</li><li>
Possess a genuine passion for delivering outstanding customer experiences</li></ul>
While not mandatory, having 2+ years of experience in a dispatcher, customer service, or administrative role is a plus, particularly in the HVAC or trades industry. 
OUR IMPACT:
Trusted Heating &amp; Cooling Solutions is a highly regarded HVAC company proudly serving the greater Ann Arbor community with honesty, skill, and a genuine commitment to our customers. We are recognized for our exceptional workmanship, state-of-the-art equipment, and a service approach that emphasizes personalization, reliability, and transparency. Unlike other companies, our team consists of dedicated, full-time professionals who take pride in their work and support one another through every project.
When you join Trusted, you become part of a workplace that values your expertise, fosters your development, and encourages your input. We offer competitive pay, outstanding benefits, and a collaborative culture that makes each day at work enjoyable. If you're looking to grow your career with a team that prioritizes quality and truly cares about its members, you'll feel right at home with us.
Apply now! Our initial application is easy and mobile-friendly.</div>

Dispatcher - Customer Service Representative

Ricky's Towing

Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance. Your ability to communicate effectively and analyze customer needs will be essential in ensuring a positive experience for our clients. The ideal candidate will possess strong client services skills, be proficient in data entry, multi line phone systems and have a passion for helping others.Responsibilities<ul><li>Provide outstanding customer support by addressing inquiries and resolving issues promptly.</li><li>Communicate effectively with clients via phone, email, and chat to ensure their needs are met.</li><li>Perform data entry tasks accurately and efficiently.</li><li>Maintain a professional demeanor while interacting with clients, ensuring a positive representation of the company.</li><li>Collaborate with team members to enhance overall customer service strategies.</li></ul>Requirements<ul><li>Proven experience in client services or customer support roles is preferred.</li><li>Strong data entry skills with attention to detail.</li><li>Excellent communication skills, both verbal and written.</li><li>Multilingual or bilingual abilities are a plus, enhancing our ability to serve diverse clients.</li><li>Proficient in using computer systems and software applications relevant to customer service operations.</li><li>Ability to analyze information effectively and provide solutions based on client needs.</li><li>A proactive attitude towards problem-solving and a commitment to delivering high-quality service.</li></ul>Join us as we strive to provide exceptional service and support to our valued customers!Job Type: Full-timePay: $13.00 - $15.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Overnight Dispatcher - Customer Service

Software House

WE ARE HIRING: DISPATCHERAAA Digitals | Main Gulberg, LahoreAAA Digitals is a fast-growing digital services &amp; logistics company. Join our team and help keep our fleet running like clockwork!Position: DispatcherSalary: Up to PKR 100,000 / month + Performance BonusesShifts:- Dispatcher: 5 PM &ndash; 2 AM- Sales: 6 PM &ndash; 3 AMLocation: Main Gulberg, LahoreExperience: 6 months &ndash; 1 yearKey Responsibilities:Dispatch &amp; SchedulingLive Fleet TrackingDocumentation &amp; ReportingProblem Solving &amp; CoordinationEnsure Compliance with SOPsRequirements:- 6 months &ndash; 1 yr as dispatcher, fleet coordinator, or call center agent- Intermediate / Bachelor&rsquo;s preferred- Strong Urdu &amp; English communication- MS Excel, Google Sheets, CRM tools- Can multitask &amp; stay calm under pressureTo Apply:Send your CV to aqsaqaiser860@gmail.comPay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

dispatcher

HRCoastal

About the Company: We are a busy, well-established skilled trades company providing high-quality services to residential and commercial clients. Known for our professionalism and reliability, we are looking for a Dispatcher / Office Administrator to join our team and support daily operations in a fast-paced environment.Position Overview: The Dispatcher / Office Administrator will work closely with another dispatcher to coordinate scheduling, support field staff, and ensure efficient communication between the office and job sites. This is a key administrative role that combines organization, customer service, and attention to detail.Key Responsibilities:<ul><li>Answer incoming calls and respond to customer inquiries professionally and promptly</li><li>Schedule and adjust appointments and service calls based on technician availability and job priorities</li><li>Collaborate with a fellow dispatcher to manage daily workflows and ensure coverage</li><li>Communicate job details, updates, and changes to field staff in real time</li><li>Assist customers with scheduling, service questions, and general support</li><li>Generate and send invoices to clients accurately and in a timely manner</li><li>Maintain and update scheduling and job tracking systems</li><li>Provide general administrative support, including data entry and documentation</li></ul>Qualifications:<ul><li>Previous experience in dispatching, office administration, or customer service (experience in construction or skilled trades a plus)</li><li>Strong multitasking and organizational skills</li><li>Excellent verbal and written communication skills</li><li>Proficient in Microsoft Office and comfortable learning scheduling or invoicing software</li><li>Positive attitude and a team player who thrives in a fast-paced setting</li></ul>Benefits:<ul><li>Competitive compensation based on experience</li><li>Paid time off and benefits package</li><li>Friendly, team-oriented work environment</li><li>Opportunity for growth and development within a reputable company</li></ul>Job Type: Full-timePay: $22.00 - $27.00 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Dispatcher/Electrical Office Administrator

Unique Courier Service

About usUnique Courier Service is a rapidly growing trucking company based in Houston and it's surrounding areas. Our commitment to excellence sets us apart, and we take pride in the reliability and efficiency of our services.Unique Courier Service is looking for a Dispatcher to join our team.Responsibilities of the Dispatcher:<ul><li>Monitor tendered freight through internal tracking, as well as external port/rail websites to ensure equipment is moved in a timely manner to avoid potential demurrage and per-diem charges.</li><li>Coordinate and schedule transportation activities for efficient delivery of goods</li><li>Receive and process customer orders, ensuring accuracy and timeliness</li><li>Utilize transportation management systems to track shipments and monitor delivery status</li><li>Communicate with drivers, vendors, and customers to ensure smooth operations</li><li>Dispatch drivers and provide them with necessary information for successful deliveries</li><li>Monitor driver performance and address any issues or concerns that arise</li><li>Maintain accurate records of all transportation activities</li></ul>Requirements of the Dispatcher:<ul><li>Minimum 1 year of previous experience as a dispatcher or in a similar role preferred</li><li>Minimum 2 years experience in a transporation or logistics setting</li><li>Proficiency in using Microsoft office and other transportation management systems</li><li>Strong data entry skills with a high level of accuracy and attention to detail</li><li>Knowledge of supply chain and transportation planning principles</li><li>Excellent phone etiquette and ability to effectively communicate with drivers, vendors, and customers</li><li>Familiarity with phone systems and ability to handle multiple calls simultaneously</li><li>Ability to work in a fast-paced environment and prioritize tasks effectively</li><li>Must be able to work on the weekends</li></ul>Job Type: Full-timePay: $17.00 - $27.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul>Work Location: In person

Transportation Dispatcher

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