dispute resolution specialist

Checkout.com

<div>Company Description
We&rsquo;re Checkout.com &ndash; you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
With 19 offices spanning six continents, we feel at home everywhere &ndash; but London is our HQ. Wherever our people work their magic, they&rsquo;re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn&rsquo;t just another job; it&rsquo;s a career-defining opportunity to build the future of fintech.
Job Description
As an Analyst within the Disputes Resolution Team, you will gain foundational, hands-on experience in handling and resolving chargebacks / disputes. You will work closely with our seasoned team to support merchants, analyze chargeback data, and contribute to improving our dispute handling processes. This entry-level position offers an exceptional opportunity to learn the intricacies of the payment industry and develop crucial skills in a dynamic and inclusive setting.
What your responsibilities will be<ul><li>
Actively learn fundamental dispute resolution procedures, card scheme rules, and internal processes under the guidance of senior team members.</li><li>
Assist in processing dispute cases according to established guidelines and card scheme rules.</li><li>
Communicate with internal team members on case statuses and escalate complex issues to Analysts or management as per internal guidelines.</li><li>
Assist in compiling data for basic reports or tracking as requested by the team.</li><li>
Help strengthen customer service by providing support to improve merchant experience and dispute resolution efficiency.</li><li>
Contribute to the team's overall efficiency by diligently performing assigned tasks and identifying opportunities for improvements in workflows.</li></ul>
What you will need to be successful (skills and competencies)<ul><li>
Bachelor&rsquo;s degree, preferably in Risk / Management / Finance / Business / Mathematics / Economics or equivalent.</li><li>
Passionate about continuous learning and innovation, eager to take on new challenges, and driven to contribute to our mission of transforming the payment landscape.</li><li>
Demonstrates strong verbal and written communication skills, effectively presenting information clearly and concisely to both stakeholders and customers.</li><li>
Solution-driven, with the initiative to proactively improve processes through constructive feedback and suggestions.</li><li>
Skilled at working collaboratively, fostering an inclusive and respectful team environment.</li><li>
Adaptable to fast-paced and agile settings, with a proven ability to operate effectively under demanding timelines.</li><li>
Proficient in English (additional fluency in French or Japanese is a plus).</li><li>
Exhibits acute attention to detail, works independently with minimal supervision, and possesses strong decision-making, time management, and organizational skills.</li></ul>
Bring all of you to work
We create the conditions for high performers to thrive &ndash; through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you&rsquo;ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It&rsquo;s a place where ambition gets met with opportunity &ndash; and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you&rsquo;re ready to grow and make a difference, you&rsquo;ll be right at home here.
It&rsquo;s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. 
Life at Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it&rsquo;s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram</div>

Analyst , Disputes Resolution

PwC India

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 FS X-Sector
 
 
 
 
 Specialism
 
 
 Risk
 
 
 
 
 Management Level
 
 
 Manager
 
 
 
 
 Job Description &amp; Summary
 
 
 A career in our Investigations and Fact Finding practice, within Fraud, Investigations and Regulatory Enforcement (FIRE) services, will provide you with the opportunity to help our clients understand where they might have vulnerabilities and develop solutions to manage the risks involved. We prevent, respond to and remediate a wide range of business threats, risks and complex issues.
 
 
 Our team helps businesses detect and investigate fraudulent activities or irregularities within their organisation. As part of our team, you&rsquo;ll help investigate issues such as corporate irregularities, whistleblower allegations, asset misappropriation, regulatory violations, patent and copyright infringement and financial reporting fraud.
 
 
 
 Below is the brief experience to help you understand the role
 
 Investigation &amp; Dispute &ndash; Quantum Analysis
 
 Location : Mumbai / Bangalore / Gurgaon
 
 For financial Quantum:
 
  Quantum Analysis:
 
 o Conduct detailed quantum analysis for various types of claims including loss of
 
 profits, business interruption, breach of contract, and other financial damages.
 
 o Evaluate and quantify financial impacts, ensuring accurate and reliable
 
 calculations.
 
 
  Financial and Economic Analysis:
 
 o Perform comprehensive financial analysis, including the assessment of financial
 
 statements, economic forecasts, and market trends.
 
 o Analyze economic and financial data to support dispute resolution and expert
 
 testimony.&nbsp;
 
 Claim Management:
 
 
  Support the preparation and defense of financial claims.
 
  Work closely with legal teams to develop strategies for claim resolution.
 
 
 For construction Quantum
 
 Quantum Analysis:
 
 o Conduct detailed quantum analysis for construction claims including loss and
 
 expense claims, prolongation costs, and disruption claims.
 
 o Evaluate and quantify variations, contractual entitlements, and damages.
 
  Delay Analysis:
 
 o Perform comprehensive delay analysis using industry-standard methodologies
 
 (e.g., Time Impact Analysis, As-Planned vs. As-Built, Window Analysis).
 
 o Identify and analyze the causes and impacts of project delays.
 
 o Prepare detailed delay analysis reports and provide expert advice on delay-related
 
 issues.
 
 
  We prefer CA and MBA, while for construction quantum we look for : Bachelor&rsquo;s degree in
 
 Construction Management/ civil engineer, Engineering, Quantity Surveying. Professional
 
 certification in delay analysis, construction law, or arbitration is preferred
 
 
 
 Mandatory skill sets-
 
 Expert report, Claim management
 
 
 Preferred skill sets-
 
 Expert report, Claim management
 
 
 Year of experience required-
 
 7-11
 
 
 Qualifications-
 
 B.Tech
 
 
 Required Skills
 
 
 Claims Management
 
 
 
 Optional Skills
 
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 
 
 Government Clearance Required?
 
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

Manager

Pioneer International Projects Management

To assist with dispute resolution and claims planning matters on multiple projects, including construction scheduling, delay and disruption analysis.
<ul>
 <li>Demonstration of entitlement to EoT occurring as a result of delay/ disruption/ loss of efficiency.</li>
 <li>Other responsibilities also included defining the notification requirements under contracts for EoT and setting up a standardized system to ensure compliance.</li>
 <li>Ensuring the successful execution of site construction contracts according to agreed commercial obligations, financial and qualitative targets.</li>
 <li>Assists in instituting contract policies, procedures, and systems to ensure a uniform method of working that delivers exceptional contract performance values for the company and its clients.</li>
 <li>Familiarization with Arbitration procedures and administration.</li>
</ul>
 
Qualifications:
<ul>
 <li>B.Sc. in Civil Engineering from an accredited University, further studies are desirable.</li>
 <li>Professional qualifications such as; MSc in Construction Law &amp; Arbitration, MCIArb or similar equivalents are desired but not essential.</li>
 <li>Shall have not less than 15 years experience in a similar position.</li>
 <li>Strong skills using Microsoft Word, Excel, PowerPoint and Access, as well as scheduling software such as Primavera and Microsoft Project.</li>
 <li>A history of delivering delay analysis commissions including schedule analysis and report writing.</li>
</ul>

Contracts and Claims Manager

J.S. Held

<div>Company Description 
Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations. 
Job Description 
The Candidate will primarily be involved in delivering claims consulting and dispute resolution services to our clients.
An individual is required who can show initiative, perform advanced data research, manage client relations and deliver to tight deadlines. This role will involve frequent client interaction and will require the successful candidate to prepare and make presentations to communicate results. It is preferred that the individual has previous experience in providing consultancy services on substantial and/or complex disputes in quantum related matters. The candidate may be supporting lead experts in formal dispute processes. They should be able to demonstrate experience in writing expert reports to a high level and have strong industry experience.
We anticipate that the successful candidate will have a good academic record and be able to demonstrate how they have distinguished themselves within their chosen field. They will be expected to work collaboratively with the team and deliver commissions under high pressure and to the client&rsquo;s satisfaction. We expect the individual will be able to contribute to business development through networking and marketing activities.
Job Responsibilities<ul><li>
Select appropriate analysis methodologies with guidance of manager, assist in Stage 1 commission reviews and identifying claim strategy</li><li>
Demonstrate ability to deliver concise and compelling event chronologies, draft completed sections of Claim Reports in your 1st Language</li><li>
Utilise appropriate structure and format of Report</li><li>
Peer review, critique and edit all subordinates work involved in commission</li><li>
Manage allocated staff on any given assignment, mentor junior staff</li><li>
Provide real time feedback on work product and other activities to allocated resources and upstream to manager, ensure allocated Commission elements are completed on time and on budget</li><li>
Assist in preparation of bi-weekly reports to client, ensure team timesheets are timely and accurate.</li><li>
Ensure Invoicing is timely and accurate and assist accounts team in recovering payment of fees.</li><li>
Engage in BD activities as requested by the BD Director, willing to draft articles for publishing</li><li>
Regularly attend marketing &amp; networking events</li><li>
Proactively assist in seeking out new work opportunities for the business</li></ul> 

Qualifications 
Qualifications<ul><li>
1st degree in construction or engineering subject</li><li>
2nd degree in legal or construction management subject</li><li>
Some training in dispute resolution matters</li></ul>
Required experience<ul><li>
5 years+ period of employment in leading international contracting organisation or owner organisation with international project portfolio</li><li>
3 years + period of employment delivering consulting services or high end internal claims preparation / defence experience</li><li>
Relevant claim preparation / defence experience</li><li>
Awareness of importance of work winning and client network</li></ul> 

Additional Information 
Some of the Benefits We Have Include
J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team&rsquo;s needs.<ul><li>Our flexible work environment allows employees to work remotely when needed</li><li>Generous Annual Leave Policy</li><li>Comprehensive Medical Insurance</li></ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein.
Please explore what we&rsquo;re all about at www.jsheld.com.
EEO and Job Accommodations
We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!
J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
#LI-IM1</div>

Director

Abu Dhabi Judicial Department

<div>
 
 
 Company Description
 
 
 
 
 
 
 Abu Dhabi Judicial Department (ADJD) is one of the leading judicial institutions in the GCC, recognized for its judicial innovation, cosmopolitan courts, and commitment to international best practice.
 
 
 It is the only court in the region where Arabic and foreign judges sit together on the same bench, operating under a bilingual (Arabic&ndash;English) framework that reflects Abu Dhabi&rsquo;s diverse and globally connected society. ADJD is renowned for its Civil Family Court, the first in the Middle East to offer civil marriage, civil wills, and no-fault divorce services for expatriates, alongside bilingual commercial courts and the region&rsquo;s first English Notary Services Bureau.
 
 
 With its cosmopolitan judiciary, digital transformation, and transparent procedures, ADJD continues to lead judicial modernization across the region.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 The Abu Dhabi Judicial Department (ADJD) is the first and only court in the Arab region to introduce a bilingual judiciary, where English-speaking common law judges sit alongside Emirati judges to adjudicate commercial disputes under a modern hybrid framework.
 
 
 We are seeking Solicitors and Common Law Judges from leading jurisdictions &mdash; including England and Wales, Ireland, Australia, New Zealand, Canada, and the United States (New York or California Bars) &mdash; to join our Commercial Court in Abu Dhabi, the capital of the United Arab Emirates.
 
 
 As part of this judicial modernization initiative, you will serve as a Foreign Judge, hearing and deciding complex commercial cases involving international parties, cross-border transactions, and corporate disputes. You will collaborate with local and foreign colleagues to ensure clarity, efficiency, and global best practice in judicial reasoning and process.
 
 
 Arabic language skills are not required. Proceedings are bilingual, with judgments and records available in English and Arabic.
 
 
 This appointment offers the opportunity to contribute to one of the most progressive and cosmopolitan court systems in the Middle East, with a strong focus on judicial transparency, digital transformation, and global engagement.
 
 
 You will be based in Abu Dhabi, serving on a full-time, fixed-term judicial contract with a competitive tax-free package and full relocation support.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 ﻿
 
 The Abu Dhabi Judicial Department is inviting applications from Common Law Judges, barristers, and solicitors with litigation or dispute resolution experience to join its Money Claims Court.
 
 
 
 
 <ul>
 <li>
 Admission as a Solicitor, Barrister, or Judge in a recognised common law jurisdiction, such as England and Wales, Scotland, Ireland, Australia, New Zealand, Canada, or the United States (New York or California Bars).
 </li>
 <li>
 Law degree from a recognised common law jurisdiction
 </li>
 <li>
 Strong background in litigation, commercial law, arbitration, or judicial practice.
 </li>
 <li>
 Prior judicial, tribunal, or arbitral experience is an advantage.
 </li>
 <li>
 Native English speaker ( Arabic not required ).
 </li>
 </ul>
 
 
 
 
 
 Benefits and Terms
 
 
 <ul>
 <li>
 Tax-free judicial package, commensurate with qualifications and experience.
 </li>
 <li>
 Housing allowance and relocation assistance provided.
 </li>
 <li>
 Annual flights, medical coverage, and paid leave.
 </li>
 <li>
 Opportunity to serve within one of the most progressive and internationally integrated court systems in the region.
 </li>
 <li>
 Balanced work&ndash;home environment.
 </li>
 <li>
 Access to on-site gym and wellness facilities within the judicial complex.
 </li>
 <li>
 Full-time appointment based in Abu Dhabi, United Arab Emirates, under a renewable fixed-term judicial contract.
 </li>
 </ul>
</div>

Judicial Appointment – Foreign Judges (Common Law Jurisdictions)

Fenwick & West

<div><div>Job Description Summary:</div>
Our Risk Management Department has an opening for a Conflicts Specialist who will be responsible for performing, analyzing and identifying potential conflicts related to new clients, matters and lateral hires. 
 
This position can be based in any of our U.S. office locations, though we do have a strong preference for a candidate on the East Coast. The position offers a hybrid schedule of remote and in-person, with at least one in-office day required per week and the possibility of additional on-site days depending on business and client needs. The work schedule for this position (non-exempt) will be 40 hours per week, Monday - Friday, from 9 am - 6 pm EST.<div></div><div>
Job Description:</div><ul><li>
Performs conflicts checks and company research using in-house and commercial databases</li><li>
Analyzes conflicts reports and communicates results to Partners and Conflicts Attorneys</li><li>
Assists in the follow-up on pending Conflicts resolution issues</li><li>
Updates and maintains Conflicts database</li><li>
Provides assistance with drafting and editing Conflict Waiver letters</li><li>
Responds to questions from lawyers and secretaries regarding Conflict Waiver letters</li><li>
Assists in the review of employee and lateral hire conflict check forms</li><li>
Performs other related duties as assigned</li></ul><div></div><div>
Desired Skills and Qualifications:</div><ul><li>
Excellent data entry skills</li><li>
Effective verbal and written communication skills</li><li>
Knowledge of automated conflicts software, preferably Intapp</li><li>
Requires good computer skills</li><li>
Excellent attention to detail</li><li>
Willingness to perform repetitive tasks</li><li>
Ability to prioritize; and</li><li>
Ability to work under pressure and meet deadlines.</li></ul><div></div><div>
Reporting to the Conflicts Supervisor, the ideal candidate will have 3+ years of conflicts or risk management experience. Bachelor's degree preferred.</div><div></div><div> 
Benefits and Compensation Details:</div><div></div><div>
At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing.</div><div></div><div>
The anticipated range for this position is:</div>
$68,000 - $95,750<div></div><div>
Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.</div><div></div><div>
A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.</div></div>

Conflicts Specialist

CallCourier (Pvt.) Ltd. | Postex

Job SummaryWe are looking for a dedicated and motivated IR Officer to join our team in Sialkot. The ideal candidate will be responsible for handling customer and merchant complaints, ensuring timely resolutions, and maintaining smooth coordination between internal departments. This role requires strong communication, attention to detail, and problem-solving skills.Key Responsibilities<ul><li>Ensure same-day closure of complaint tickets.</li><li>Handle walk-in customers and self-collection complaints efficiently.</li><li>Coordinate between Customer Service and Operations teams for timely issue resolution.</li><li>Manage escalations, PODs/PORs, and product-related complaints.</li><li>Maintain accurate complaint records and follow up on pending issues.</li><li>Support process improvement by identifying recurring complaint trends.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree (minimum 14 years of education).</li><li>Experience: Prior experience in logistics, courier, or e-commerce industry preferred.</li></ul>Skills:<ul><li>Excellent verbal and written communication skills.</li><li>Strong coordination and follow-up ability.</li><li>Effective problem-solving and customer-handling skills.</li><li>Proficiency in MS Office (especially Excel and Outlook).</li></ul>Job Type and Schedule<ul><li>Full-time</li><li>On-site (Sialkot branch)</li><li>Must be available during operational hours for coordination and follow-ups</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs37,000.00 per monthWork Location: In person

Issue Resolution officer

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