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assistant manager, warehouse

distribution center manager

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Distribution Center Manager | MAF Retail | Head Office Egypt
 
 
 
 Role Summary
 
 
 
 The Distribution Center Manager is responsible for all logistical operations for MAF Retail. The role holder is also responsible for using best practices to optimize the Logistic operations and costs by utilizing synergies to satisfy the targeted customer group as per agreed timelines and budget
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Provide inputs on the development of a strategic plan for the DC Operation to help achieve organization objectives
 </li>
 <li>
 Oversee daily warehouse operations to ensure efficient receiving, storage, picking, and dispatching aligned with store and merchandise needs.
 </li>
 <li>
 Oversee the definition of the logistics KPIs and ensure its accuracy and implementation
 </li>
 <li>
 Anticipate the DC Operations storage &amp; preparation required capacity matching the current country strategy evolution
 </li>
 <li>
 Propose solutions and implement actions to ensure security and hygiene of the goods till the reach
 </li>
 <li>
 Propose and manage the application of investments or projects that reinforce productivity and profitability
 </li>
 <li>
 Ensure that logistics operations support merchandise and store needs
 </li>
 <li>
 Propose DC Operations projects and strategies according to the business needs and oversee its proper execution
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor Degree in Logistics or related field
 </li>
 <li>
 8+ years of experience in warehouse management in retail industry
 </li>
 <li>
 Strong experience in warehouse managment is a MUST
 </li>
 <li>
 Experience in Refrigerated Warehouses
 </li>
 <li>
 Strong people management skills
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Distribution Center Manager

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Setting up and managing the warehouse end to end
 </li>
 <li>
 Setting up and managing the budget for the supply chain function within the country
 </li>
 <li>
 Directing and managing the supply chain function at the country level taking care of people development, facilitating coordination, efficiency, effectiveness across local functions and assuring availability of key staff and resources.
 </li>
 <li>
 Monitoring and managing the Transport and Traffic costs
 </li>
 <li>
 Ensuring compliance with regional standards and local policies and practices
 </li>
 <li>
 Coordinating and directing warehouse (i.e. selecting staff, planning shifts, routine and preventive maintenance, &hellip;), transport and traffic operations
 </li>
 <li>
 Facilitating the coordination with stores/merchandisers to optimize service level and overall efficiency
 </li>
 <li>
 Ensuring data availability for production of reports as required
 </li>
 <li>
 Ensuring supply chain-related shrinkage is minimized
 </li>
 <li>
 Ensuring interaction with local functions (Commercial, OPS, Inventory Control) to optimize the country supply chain
 </li>
 <li>
 Ensuring accomplishment/continuous improvement of current performance against best practices and corporate standards (in warehouse/transportation)
 </li>
 <li>
 Maintaining productivity levels in line with established regional standards
 </li>
 <li>
 Ensuring effective stock control function and practices
 </li>
 <li>
 Ensuring appropriate and safe use of material handling equipment
 </li>
 <li>
 Reviewing Root Cause Analysis and Corrective Preventive action for accident reports and pending recurring issues.
 </li>
 <li>
 Responsible for warehouse resource mobilization for shifting.
 </li>
 <li>
 Coordinating with IT on novel implementation and pending issues.
 </li>
 <li>
 Planning for surge containment situations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience in supply chain and supply chain, with minimum 3 years&rsquo; experience in a managerial function
 </li>
 <li>
 University Graduate degree in Engineering (Business, Systems Engineering) or other related field + Master&rsquo;s Degree
 </li>
 <li>
 You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
 </li>
 <li>
 You are a strong leader and passionate about developing others.
 </li>
 <li>
 You can interact with senior-level executives and can manage the expectations of multiple stakeholders.
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 You have excellent analytical and communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
 </ul>
</div>

Manager Country Distribution Center

The HEINEKEN Company

<div>
 
 Job Purpose
 
 
 
 Acts as a liaison between the company and customers and assists with orders, complaints, and inquiries to ensure customer satisfaction.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Takes orders through online platforms, emails or directly from the account manager.
 </li>
 <li>
 Informs customers in case of any out-of-stock products.
 </li>
 <li>
 Replies to all customer inquiries on anything related to the company&rsquo;s products.
 </li>
 <li>
 Informs account managers in case of any client credit issues to be resolved.
 </li>
 <li>
 Inputs email orders on the SAP system and replies with data on the delivery date and product availability.
 </li>
 <li>
 Sends a report to account managers three times a day regarding any issues with customers that can be resolved from their side, such as credit issues.
 </li>
 <li>
 Handles orders from plants (primary distribution) as well as orders for non-alcoholic beverages (NAB) and alcoholic beverages (AB) and PepsiCo.
 </li>
 <li>
 Follows up on all orders on the Business to Business system and informs customers in case of any issues.
 </li>
 <li>
 Send some orders to primary distribution.
 </li>
 <li>
 Handles all service complaints related to sales, drivers, and technicians. Inputs data on the system and informs the relevant teams to ensure that the issue is resolved on time based on service level agreement terms.
 </li>
 <li>
 Aligns with the supply chain department in case of complaints related to product shortages.
 </li>
 <li>
 Informs distribution manager of any issues related to delivery of products, such as inaccurate quantity.
 </li>
 <li>
 Handles and informs the quality team about finished goods&rsquo; complaints from consumer or customer or warehouses. Awaits feedback and reports any quality issues to the management.
 </li>
 <li>
 Handles complaints related to material-handling equipment. Registers complaints and informs the relevant parties.
 </li>
 <li>
 Ensures installation and de-installation of assets (fridge or draught) based on customer requests.
 </li>
 <li>
 Handles any visibility issues in collaboration with the marketing team.
 </li>
 <li>
 Conducts a &ldquo;voice of customer&rdquo; survey by calling customers and asking about their satisfaction and recommendations. Suggests action plans based on the survey results.
 </li>
 <li>
 Performs a maintenance survey by asking clients about the performance of the maintenance team.
 </li>
 <li>
 Updates and sends case fail rate (CFR) report to the supply chain team.
 </li>
 <li>
 Updates the performance dashboard with information on all the received calls, abandoned calls (reasons: agent, queue, other), and sales orders.
 </li>
 <li>
 Updates the PepsiCo dashboard with data on the number of orders for PepsiCo, volume in hectoliter, etc.
 </li>
 <li>
 Updates the complaints dashboard including: complaint sources, analysis versus the previous year, complaint per product, complaint per factory, etc.
 </li>
 <li>
 Updates the customer request order report and sends it to the sales team on a daily basis.
 </li>
 <li>
 Develops monthly maintenance and installation survey reports.
 
 
 </li>
 </ul>
 Disclaimer: Other duties assigned as needed.
 
 
 
 Education &amp; Experiences
 
 
 
 
 Educational Background
 
 
 
 Bachelor degree in Business Administration is preferable
 
 
 
 Years Of Experience
 
 
 
 0 -2 years of experience in in managing Call Center\Customer Service function.
 
 
 
 Qualifications &amp; Other Requirements
 
 
 
 Excellent command of English Language
 
 
 Skills in Microsoft (Excel &amp; PowerPoint), Power Bi is a plus
 
 
 Profound knowledge of ERP\Quality systems, preferably SAP
 
 
 Profound Knowledge of CRM systems, preferably Salesforce
 
 
 
 Personal Skills
 
 
 
 <ul>
 <li>
 Proactive
 </li>
 <li>
 Self-motivated
 </li>
 <li>
 Customer and Detailed oriented
 </li>
 <li>
 Interpersonal\communication skills
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Problem solving and Decision maker; able to respond swiftly to arising issues take quick decisions.
 </li>
 <li>
 Able to manage stress and motivates
 </li>
 </ul>
 
 #addjob
 
 
 
</div>

Customer Service Officer - CSLP Support

Linah Farms

<div>
 
 Company Description
 
 
 
 Linah Farms, established in 1997 as part of a desert reclamation initiative in Egypt's Bahariya Oasis, is a family-owned agricultural leader specializing in high-quality Medjool dates. With over 80,000 productive palms and a target of 120,000 in the near future, the farm is a trusted name in global exports. Operating under a fully integrated model, Linah Farms manages every step of the agricultural value chain, from cultivation to packaging and export. In addition to its renowned Medjool dates, the farm also produces premium Barhi dates, mangoes, and other premium crops.
 
 
 <ul>
 <li>
 Location : Maadi Distribution Center
 </li>
 <li>
 Inspect incoming products:
 </li>
 <li>
 Receive and visually/organoleptically inspect incoming shipments from factories or suppliers
 </li>
 <li>
 Check packaging integrity, production date, batch number, and temperature (if applicable)
 </li>
 <li>
 Prepare inspection reports and record results in quality logs
 </li>
 <li>
 Reject or hold any non-conforming shipment and notify Central QA for action
 </li>
 <li>
 Inspect outgoing products before dispatch:
 </li>
 <li>
 Ensure products meet specifications and customer requirements before release
 </li>
 <li>
 Verify transportation, packaging, cleanliness, and storage conditions prior to loading
 </li>
 <li>
 Approve or reject dispatch operations based on inspection results
 </li>
 <li>
 Follow up on quality and food safety requirements:
 </li>
 <li>
 Ensure implementation of hygiene policies and GMP within warehouses and loading areas
 </li>
 <li>
 Monitor pest control, temperature, and humidity conditions in storage areas
 </li>
 <li>
 Report any non-conformities or potential product risks
 </li>
 <li>
 Coordination and Documentation:
 </li>
 <li>
 Maintain continuous communication with Central QA regarding inspection results and recommendations
 </li>
 <li>
 Submit daily/weekly reports on product status (received/dispatched / rejected)
 </li>
 <li>
 Participate in implementing corrective and preventive actions (CAPA)
 </li>
 <li>
 Auditing and Improvement:
 </li>
 <li>
 Support internal and external audit activities at the distribution center
 </li>
 <li>
 Suggest improvement opportunities to maintain product quality and safety
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Agriculture or Science (Quality, Food Industry, Chemistry, Microbiology)
 </li>
 <li>
 Minimum of 2 years' experience in quality assurance or food inspection in distribution centers
 </li>
 <li>
 Knowledge of quality and food safety systems (ISO 9001, ISO 22000, BRCGS, HACCP)
 </li>
 <li>
 Strong observation, documentation, and reporting skills
 </li>
 <li>
 Ability to work on-site and coordinate with different departments
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Social &amp; Medical Insurance
 </li>
 <li>
 Bonus upon employee KPIs
 </li>
 </ul>
</div>

Inspection & Receiving Engineer

NielsenIQ

<div>
 
 Job Description
 
 
 
 
 The Market Intelligence &amp; Research Consultant position is both a developmental and client support role. Whilst the individual is developing their skills in Retail Market Research, Account Management, Product and Retailing Knowledge they will also support a commercial team, working across a range of clients.
 
 
 
 <ul>
 <li>
 Support a well-defined list of clients and retailers, as specified by the line manager
 </li>
 <li>
 Build market and product knowledge on all product categories held. This includes details on coverage, universe and sample sizes, distribution channels and detailed market information;
 </li>
 <li>
 Develop an understanding of Retail Audit Methodology and GfK Systems
 </li>
 <li>
 Build market and product knowledge on all related products and panels
 </li>
 <li>
 Service &ndash; Ensure client queries are responded to professionally and accurately within 24 hours
 </li>
 <li>
 Following up on receiving monthly data production
 </li>
 <li>
 Assists with the monthly data production via Quality Checks and Price Check on your product categories
 </li>
 </ul>
 
 Assist the MI CSG Lead as follows:-
 
 
 
 <ul>
 <li>
 Ensuring that data quality is in line with GfK international standards
 </li>
 <li>
 Preparation of presentations upon request
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Bachelor's degree in marketing
 
 , Business Administration, Economics, Statistics, Data Analytics, or a related field
 
 .
 
 
 
 <ul>
 <li>
 
 2-3 years
 
 of experience in
 
 market research, data analysis, client support, or a similar field
 
 </li>
 <li>
 Experience with
 
 retail audit, market intelligence, or account management
 
 is a plus
 </li>
 <li>
 
 Analytical ability
 
 with a strong focus on numbers and data interpretation
 </li>
 <li>
 
 Attention to detail
 
 to ensure accuracy in data and reports
 </li>
 <li>
 
 Client management &amp; support
 
 skills to handle client queries professionally
 </li>
 <li>
 
 Strong communication skills
 
 in
 
 English and Arabic
 
 (French is a bonus but not mandatory)
 </li>
 <li>
 Familiarity with
 
 Excel, PowerPoint, and data visualization tools
 
 (e.g., Power BI, Tableau) is beneficial
 </li>
 <li>
 
 Retail &amp; product knowledge
 
 or willingness to learn about product categories, distribution channels, and market trends
 </li>
 <li>
 
 Problem-solving ability
 
 to handle data quality issues and improve reporting accuracy
 </li>
 <li>
 
 Time management
 
 skills to meet deadlines and respond to queries within 24 hours
 </li>
 <li>
 
 Independent worker and thinker
 
 with a proactive approach while maintaining a strong
 
 team spirit
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 Our Benefits
 
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 </li>
 </ul>
 
 
 
 About NIQ
 
 
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 
 
 For more information, visit NIQ.com
 
 
 
 
 Want to keep up with our latest updates?
 
 
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 
 
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
 
 
 
</div>

MI CSG Consultant

Juhayna Food Industries

<div>
 
 Who We Are
 
 
 
 For over three decades, Juhayna Food Industries has been a pioneer in Egypt&rsquo;s dairy and juice sector, producing, processing, and packaging milk, yoghurt, cooking products, juices, and concentrates. Since 1983, we have built trusted household brands, expanding our presence across Egypt and the Middle East through a commitment to high-quality, safe, and healthy products.
 
 
 Today, with four state-of-the-art plants, a vast distribution network reaching over 136,000 outlets, and a 5,000-feddan dairy farm housing over 7,000 milking cows, Juhayna continues to set benchmarks for premium Egyptian products. Our success stems from our people, who embody the values of
 
 Integrity, Achievement, Continuous Improvement, Innovation, Ownership, and Positivity.
 
 
 
 
 Job Purpose
 
 
 
 Responsible for maintaining and developing existing and new key customers through ethical sales methods and relevant internal liaison to optimize quality of service, business growth and customer satisfaction.
 
 
 
 What You Will Do In Your Role
 
 
 
 <ul>
 <li>
 Responsible for sales volume, distribution, merchandizing, shelving and pricing.
 </li>
 <li>
 Secure long-term agreements with all accounts.
 </li>
 <li>
 Ensure excellent deployment for the Shelving visibility or displays contracts.
 </li>
 <li>
 Conduct a daily morning meeting to follow up team productivity, distribution and sales coverage.
 </li>
 <li>
 Follow up on innovations (New trade programs, new launches, POS Materials, activities, etc...)
 </li>
 <li>
 Update Unit Manager with the requested data accurately and on time (stocks, estimates, daily sales, pricing, competition &hellip;etc.)
 </li>
 <li>
 Maintain a physical presence in the territory to ensure understanding of customer&rsquo;s needs.
 </li>
 <li>
 Complying with the Company&rsquo;s Credit Policy
 </li>
 <li>
 Submit reports concerning:
 </li>
 <ul>
 <li>
 Volume Results.
 </li>
 <li>
 In-store business results (Distribution, Visibility, Shelving, Pricing)
 </li>
 <li>
 Customers' feedback.
 </li>
 <li>
 Improving on routes productivity KPIs for all routes within your territory Build &amp; maintain a high relationship with all key contacts.
 </li>
 </ul>
 <li>
 Assess performer capability through WORK*WITHs and ONE- to-ONEs providing development feedback to the sales representatives &amp; the territory team
 
 </li>
 </ul>
 
 What You Will Bring To The Role
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree of business or any equivalent
 </li>
 <li>
 At least 2 years of experience in the same role with an FMCG company
 </li>
 <li>
 Strong personality &amp; having the ability to lead a team
 </li>
 <li>
 Computer literacy (windows applications)
 </li>
 <li>
 Drive for Results
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Problem solving &amp; Decision Making
 </li>
 <li>
 Ethics &amp; Values
 </li>
 </ul>
</div>

Sales Supervisor Key Retail - Cairo

Valleysoft | Center of Excellence

<div>
 Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.
 
 
 
 Project Overview
 
 
 
 The scope of this project includes providing comprehensive 1st and 2nd level IT support services. This includes, but is not limited to, helpdesk support, incident management, and system troubleshooting. The selected vendor will be expected to meet defined service levels, including response times, resolution times, and availability.
 
 
 
 Requirements
 
 
 
 
 Vendor Requirements Experience and Expertise:
 
 
 
 <ul>
 <li>
 Proven experience in providing IT support services to financial institutions
 </li>
 <li>
 Demonstrated ability to handle complex IT environments and provide high quality support
 
 
 </li>
 </ul>
 
 Technical Requirements:
 
 
 
 
 1st Level IT Support Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 1 year of experience in IT support roles
 </li>
 <li>
 Familiarity with banking software and systems
 </li>
 <li>
 Expertise in PC management, troubleshooting hardware and software issues
 </li>
 <li>
 knowledge of operating systems (Windows, Linux, etc.) and enterprise software
 </li>
 <li>
 Ability to provide remote and on-site support as needed
 
 
 </li>
 </ul>
 
 2nd Level IT Support Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 5 years of experience in IT support roles
 </li>
 <li>
 Strong knowledge of operating systems (Windows, Linux, etc.) and enterprise software
 </li>
 <li>
 Proficiency in troubleshooting hardware and software issues
 </li>
 <li>
 Excellent communication skills and the ability to work under pressure
 </li>
 <li>
 Experience with IT service management tools and ticketing systems
 </li>
 <li>
 Ability to provide advanced technical support and escalate issues when necessary
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 User Account Management: Creating, modifying, and deleting user accounts and mailboxes
 </li>
 <li>
 Advanced Troubleshooting: Resolving complex issues that first-level support cannot handle, such as intricate email delivery problems, client connectivity issues, and performance bottlenecks
 </li>
 <li>
 Mailbox Recovery: Restoring deleted mailboxes or recovering specific emails from backups
 </li>
 <li>
 Mobile Device Management: Managing and troubleshooting issues related to mobile device access to Exchange, including configuring ActiveSync policies
 </li>
 <li>
 Transport Rules and Connectors: Creating and managing complex transport rules and connectors to control email flow and apply specific policies
 </li>
 <li>
 Certificate Management: Handling advanced certificate issues, including renewing and troubleshooting SSL certificates for secure communication
 </li>
 <li>
 Performance Monitoring: Using tools to monitor the performance of Exchange servers and taking corrective actions to resolve identified issues
 </li>
 <li>
 PowerShell Scripting: Writing and executing PowerShell scripts to automate repetitive tasks and manage Exchange more efficiently
 </li>
 <li>
 Distribution Groups: Creating and managing distribution groups and ensuring the correct users are included
 </li>
 <li>
 Mailbox Permissions: Assigning and managing permissions for mailboxes, such as granting access to shared mailboxes or calendars
 </li>
 </ul>
</div>

1st Level IT Support - 2nd Level IT Support

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