district court judge

Kansas Judicial Branch

<div><b>Position number</b>: K0050966<br>
<b>Location of Employment: </b>18th Judicial District, 525 N Main, Wichita, KS<br>
<b>Position Title and Salary</b>: Business Analyst, grade 44, $ 72,797.03 annually
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Kansas Judicial Branch Benefits<b> </b>State Employment Center - Benefits (ks.gov)<br>
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<b>Position Summary:
</b><br>
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This position serves as the primary liaison between court business users and IT teams for the statewide case management system, Odyssey Enterprise Justice (EJ) and Judge Edition in JD18. The Business Analyst provides functional support, data quality oversight, and reporting coordination to ensure reliable case management operations and accurate information. The role works closely with clerks, judicial staff, court reporters, administration, and external stakeholders on initiatives that intersect with Odyssey (eFile/eFlex, interfaces, reporting, public access, integrations). The position is functionally embedded with and collaborates closely with the OJA Case Management System (CCMS) team to ensure consistent practices, escalations, and statewide alignment.
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Work is performed under the supervision of the IT Infrastructure Manager and is reviewed through conferences, documentation, and evaluation of results obtained. This position requires on-site presence much of the work week, with the potential for hybrid flexibility as approved or required.<br>
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<b>Essential Duties and Responsibilities:</b><ul><li>
Odyssey functional support &amp; configuration
<ul><li>Provide functional support for Odyssey EJ and Judge Edition; diagnose issues, validate configuration, and coordinate with OJA CCMS and vendors.
</li><li>Support calendaring, sessions, events, notices, batch processes, and interface outputs (e.g., notices, summons, subpoenas) to ensure correct behavior.
</li><li>Serve as a point-of-contact for court operation changes that impact Odyssey workflows (new rules, new case types, process changes, new forms/templates).
</li></ul></li><li>Data quality, integrity, and operational controls
<ul><li>Monitor and investigate data inconsistencies identified by staff, reports, or other systems; determine root cause (data entry, process, configuration).
</li><li>Recommend and implement procedural controls to prevent recurrence; document changes and verify outcomes after implementation.
</li><li>Coordinate corrective actions with court units and OJA CCMS (including validation steps and communication back to requestors).
</li></ul></li><li>Reporting, queries, and information delivery
<ul><li>Coordinate reporting needs: define requirements, validate data elements, and support creation/maintenance/scheduling of reports.</li><li>
Respond to data extract/query requests by clarifying purpose, confirming definitions, validating results, and ensuring appropriate approvals and delivery methods.
</li><li>Work with Programmer in the creation and testing of reports/data extraction/query requests
</li><li>Maintain an inventory of common reports and schedules; help reduce duplicative reporting and improve report reliability.
</li></ul></li><li>Assist/educate, document, and user enablement
<ul><li>Assist and educate clerks and other court staff with Odyssey features, best practices, and common troubleshooting steps; provide targeted training for new processes and new releases.
</li><li>Create and maintain job aids, quick reference guides, process maps, and knowledge-base documentation for Odyssey workflows and reporting.
</li><li>Act as a customer-focused liaison: translate technical concepts into plain language for court users and translate business needs into actionable requirements for IT teams.
</li></ul></li><li>Project participation and stakeholder coordination
<ul><li>Participate in projects intersecting with Odyssey (upgrades, interfaces, eFile/eFlex changes, reporting initiatives, data cleanup, operational modernization).
</li><li>Gather requirements, define scope/objectives, document process flows/use cases/user stories, and support testing/validation and go-live readiness.
</li><li>Coordinate with external partners (County, agencies, law enforcement, attorneys, vendors) when case management processes and interfaces are impacted.</li></ul></li></ul><b>
Required Education and Experience:
</b><br>
<br>
Requires an associate degree in business, information system or a related field, with at least 3 years of experience in business analysis, including collecting and analyzing business requirements for IT projects and acting as a liaison between IT and business stakeholders. Demonstrate the ability to interpret technical specifications and translate them into business/functional requirements and translating those requirements to non-technical staff. Proficiency in creating documentation such as business process documents and workflows. 3 years or more of experience may be substituted for education.<br>
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A successful candidate will also show strong customer support skills, analytical thinking and verbal communication skills, the ability to map workflows and recommend solutions, and able to collaborate and work with court teams, OJA, vendors, and external agencies.<br>
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<b>Applications will be accepted until: </b>Open until filled<br>
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The Americans with Disabilities Act ensures your right to reasonable accommodations during the employment process. A request for accommodation will not affect your opportunities for employment with the Judicial Branch. If you wish to request an ADA accommodation, please contact ada@kscourts.org or by TDD through the Kansas Relay Center at 800-766-3777 or 711.<br>
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THE KANSAS JUDICIAL BRANCH IS AN EEO / AA EMPLOYER<br>
<p>
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Business Analyst - 18th Judicial District

Ottawa County - Michigan

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<p></p><div><p>Under the supervision of the Chief Clerk of the Court, prepares and processes case documentation for misdemeanor and felony violations of the Michigan Criminal Code, general civil infractions, small claims and landlord/tenant cases, garnishments, and/or civil infractions and misdemeanor and felony violations of the Michigan Motor Vehicle Code. Performs case flow management functions in substantive and procedural compliance with the Michigan Court Rules. Processes and ensures proper case flow for traffic and civil matters before the Court as required by caseloads.</p><br>
This is a full-time, benefited position working out of the District Court building in Holland located at 85 W. 8th Street, Holland, MI 49424. Typical working hours are Monday - Friday, 8:00am - 5:00pm.</div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2></div>
<p></p><div><p><b>The essential functions of this position include, but are not limited to, any combination of the following:</b></p><ul><li>
Assists customers on the phone and at the counter, explaining Court policy and procedures for misdemeanor and felony criminal matters, general civil infractions, small claims and landlord/tenant matters, garnishments, and civil infractions and misdemeanor and felony traffic violations, judgments, and Court orders.</li><li>
Enters and withdraws warrants in LEIN/TALON.</li><li>
Opens criminal cases for defendants already in custody, defendants receiving appearance tickets, and defendants for whom warrants have been issued. Opens and processes a variety of civil matters including general civil, small claims and landlord/tenant cases and garnishments. Opens traffic cases for civil infractions and misdemeanor and felony violations of the Michigan Motor Vehicle Code.</li><li>
Prepares physical files for criminal arraignments and enters case data into case management system. Processes procedurally and substantively correct documents. Prepares case files for scheduled hearings.</li><li>
Receives documents submitted to the court for filing, reviews documents for substantive and procedural compliance with the Michigan Court Rules, and notifies parties of errors and required corrections.</li><li>
Prepares dispositions and court orders for defendants pleading guilty at arraignment. Prepares notices to appear; and prepares proofs of service and serves notices to involved parties by mail.</li><li>
Types probation orders, orders to pay fines &amp; fees, to release bonds to third-party payors.</li><li>
Prepares orders for the magistrate and judge in adjudicated traffic matters, prepares abstracts of traffic cases for the Secretary of State and transmits them for entry into driving records, and prepares orders to Show Cause.</li><li>
Prepares and processes default judgments for civil infractions, driver's license suspensions, bench warrants, documentation to bind cases over to Circuit Court, and enters and withdraws warrants from LEIN/TALON systems.</li><li>
Closes cases, ensuring that record includes all actions; all dispositional information and orders; and all documentation of completion of jail time, community service, treatment, driver's education and victim impact classes, payment of fines, costs, restitution, and fees, and other orders of sentence. Prints register of actions for closed cases and distributes to appropriate parties.</li><li>
Performs other duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Required Education, Training and Experience</b></h2></div>
<p></p><div><p>High school diploma or GED combined with some post-secondary training in court administration, business information systems, legal secretarial or other relevant field and two years of progressively responsible experience in a legal practice or court administrative office position requiring extensive public contact and fast, accurate keyboarding skills; or an equivalent combination of education, training, and experience.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Requirements and Information</b></h2></div>
<p></p><div><p><b>REQUIRED KNOWLEDGE AND SKILLS:</b></p><p><b>
NOTE:</b> Ability to communicate in Spanish, Lao, Cambodian or other language spoken by ethnic groups residing in the county strongly preferred.</p><p><b><br>
Disclaimer: </b>This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p><p><b><br>
Ottawa County is an Equal Opportunity Employer.</b></p><p><b><br>
LICENSES AND CERTIFICATIONS:</b></p><p>
Must become LEIN certified within 6 months of the date of hire and maintain certification.</p><p><b>
PHYSICAL REQUIREMENTS:</b></p><p>
Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility.</p><p><b>
WORKING CONDITIONS:</b></p><p>
Work is generally performed in a normal office environment.</p></div></div></div><p></p>
<br><div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<p></p><div><p>Under the supervision of the Chief Clerk of the Court, prepares and processes case documentation for misdemeanor and felony violations of the Michigan Criminal Code, general civil infractions, small claims and landlord/tenant cases, garnishments, and/or civil infractions and misdemeanor and felony violations of the Michigan Motor Vehicle Code. Performs case flow management functions in substantive and procedural compliance with the Michigan Court Rules. Processes and ensures proper case flow for traffic and civil matters before the Court as required by caseloads.</p><br>
This is a full-time, benefited position working out of the District Court building in Holland located at 85 W. 8th Street, Holland, MI 49424. Typical working hours are Monday - Friday, 8:00am - 5:00pm.</div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2></div>
<p></p><div><p><b>The essential functions of this position include, but are not limited to, any combination of the following:</b></p><ul><li>
Assists customers on the phone and at the counter, explaining Court policy and procedures for misdemeanor and felony criminal matters, general civil infractions, small claims and landlord/tenant matters, garnishments, and civil infractions and misdemeanor and felony traffic violations, judgments, and Court orders.</li><li>
Enters and withdraws warrants in LEIN/TALON.</li><li>
Opens criminal cases for defendants already in custody, defendants receiving appearance tickets, and defendants for whom warrants have been issued. Opens and processes a variety of civil matters including general civil, small claims and landlord/tenant cases and garnishments. Opens traffic cases for civil infractions and misdemeanor and felony violations of the Michigan Motor Vehicle Code.</li><li>
Prepares physical files for criminal arraignments and enters case data into case management system. Processes procedurally and substantively correct documents. Prepares case files for scheduled hearings.</li><li>
Receives documents submitted to the court for filing, reviews documents for substantive and procedural compliance with the Michigan Court Rules, and notifies parties of errors and required corrections.</li><li>
Prepares dispositions and court orders for defendants pleading guilty at arraignment. Prepares notices to appear; and prepares proofs of service and serves notices to involved parties by mail.</li><li>
Types probation orders, orders to pay fines &amp; fees, to release bonds to third-party payors.</li><li>
Prepares orders for the magistrate and judge in adjudicated traffic matters, prepares abstracts of traffic cases for the Secretary of State and transmits them for entry into driving records, and prepares orders to Show Cause.</li><li>
Prepares and processes default judgments for civil infractions, driver's license suspensions, bench warrants, documentation to bind cases over to Circuit Court, and enters and withdraws warrants from LEIN/TALON systems.</li><li>
Closes cases, ensuring that record includes all actions; all dispositional information and orders; and all documentation of completion of jail time, community service, treatment, driver's education and victim impact classes, payment of fines, costs, restitution, and fees, and other orders of sentence. Prints register of actions for closed cases and distributes to appropriate parties.</li><li>
Performs other duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Required Education, Training and Experience</b></h2></div>
<p></p><div><p>High school diploma or GED combined with some post-secondary training in court administration, business information systems, legal secretarial or other relevant field and two years of progressively responsible experience in a legal practice or court administrative office position requiring extensive public contact and fast, accurate keyboarding skills; or an equivalent combination of education, training, and experience.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Requirements and Information</b></h2></div>
<p></p><div><p><b>REQUIRED KNOWLEDGE AND SKILLS:</b></p><p><b>
NOTE:</b> Ability to communicate in Spanish, Lao, Cambodian or other language spoken by ethnic groups residing in the county strongly preferred.</p><p><b><br>
Disclaimer: </b>This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p><p><b><br>
Ottawa County is an Equal Opportunity Employer.</b></p><p><b><br>
LICENSES AND CERTIFICATIONS:</b></p><p>
Must become LEIN certified within 6 months of the date of hire and maintain certification.</p><p><b>
PHYSICAL REQUIREMENTS:</b></p><p>
Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility.</p><p><b>
WORKING CONDITIONS:</b></p><p>
Work is generally performed in a normal office environment.</p></div></div></div><p></p>
<br><div></div><div><div><div><p>This position is benefited and is in the District Court-Ottawa County Employees Association bargaining unit.<br>
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Ottawa County offers a wide range of benefits to support you in your career. View the Benefits Summary for more information.<br>
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The current District Court-Ottawa County Employees Association collective bargaining agreement can be viewed here. Click here for the pay scale. <br>
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**Part-time benefitted positions will recieve prorated benefits.</p></div></div></div>

District Court Clerk I

Kansas Office of Judicial Administration

<div>
 <strong>
  Position number:
 </strong>
 K0069766
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 <strong>
  Position Title and Salary:
 </strong>
 Trial Court Clerk II, Grade 18, $18.57 hourly
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 <strong>
  Location of Employment:
 </strong>
 3rd Judicial District, Topeka, Kansas 66603
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 <br/>
 Kansas Judicial Branch Benefits State Employment Center - Benefits (ks.gov)
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  Job Duties:
 </strong>
 This is a full time, clerical position in the Clerk of the District Court office. Duties may include responsibility for a specific area of court process or for a variety of court clerical functions including File and record pleadings; data entry; set hearings; maintain court calendar; scanning, imaging, and indexing court documents; issuing summonses, notices, and subpoenas. Aid judges, attorneys, co-workers, and the public. Functions related to receipts and disbursement of money, certifying documents, issuing marriage licenses, assisting with jury management, and performing other duties as assigned.
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  Required education and experience:
 </strong>
 Must have a high school diploma or equivalency and 6-months experience in clerical work. Thirty semester hours or its equivalent may be substituted for the required experience.
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  Preferred qualifications:
 </strong>
 Understand and follow oral and written instructions. Demonstrate an ability to work in a fast-paced environment, and display ability to maintain calm in stressful situations. Experience in data entry, customer service, and operation of standard office equipment is essential.
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  APPLICATION DEADLINE:
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 Open Until Filled
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 The Americans with Disabilities Act ensures your right to reasonable accommodations during the employment process. A request for accommodation will not affect your opportunities for employment with the Judicial Branch. If you wish to request an ADA accommodation, please contact ada@kscourts.org or by TDD through the Kansas Relay Center at 800-766-3777 or 711.
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 THE KANSAS JUDICIAL BRANCH IS AN EEO/AA EMPLOYER
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 Powered by JazzHR
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 el3TLopiah
</div>


Trial Court Clerk II - 3rd Judicial District

<div>
 Position number: K0077011 and K0053992
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 <br/>
 Position Title and Salary: Trial Court Clerk III &ndash; Grade 21, $19.99 hourly
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 <br/>
 Location of Employment: 18th Judicial District, Wichita, Kansas
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 Kansas Judicial Branch Benefits State Employment Center - Benefits (ks.gov)
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 Internal candidates will be considered first.
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  Job Duties:
 </strong>
 This is technical court clerical and supervisory work in the office of a Clerk of the District Court. Work involves responsibility for supervision and participation in a wide variety of technical operations requiring specialized clerical knowledge. Typical assignments include performing as the supervisor in charge of one or more major areas of court process or of a technical processing unit within a major area of one of the largest courts, with supervision exercised over a small to moderate number of clerical subordinates. Work is performed under the general supervision of a higher level court clerk or a Clerk of the District Court and is reviewed through conference reports and on the basis of results obtained.
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 <strong>
  Required Education and Experience:
 </strong>
 Graduation from High School and three years of clerical experience, including at least one year of court clerical or other legal experience. Course work at an accredited two or four year college or university may be substituted on a year-for-year basis for up to two years of the required experience, except that at least one year of court clerical or comparable experience is required in addition to any college course work substituted.
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 <strong>
  Applications will be accepted until March 23, 2026 @ 12 Noon.
  <br/>
  <br/>
 </strong>
 The Americans with Disabilities Act ensures your right to reasonable accommodations during the employment process. A request for accommodation will not affect your opportunities for employment with the Judicial Branch. It is your responsibility to make your needs known to the Judicial Branch by calling 316-660-5803 or by TDD through the Kansas Relay Center at 800-766-3777 or 711.
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 <br/>
 THE KANSAS JUDICIAL BRANCH IS AN EEO/AA EMPLOYER
 <br/>
 <br/>
 Powered by JazzHR
 <br/>
 <br/>
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Trial Court Clerk III - 18th Judicial District

Minnesota Judicial Branch

<div><p>The Second Judicial District is accepting applications for a <b>Court Operations Associate </b>position in the Criminal Division. Position will be located at the Second Judicial District Courthouse, 15 W Kellogg Blvd, St. Paul, MN 55102. Work is performed under the general supervision of the Court Operations Supervisor.
</p><p>This position will be primarily working on-site with potential for occasional remote work depending on business needs. This position will travel to all court locations within Ramsey County including the Law Enforcement Center, the St. Paul Courthouse, and the Suburban Courthouse.
</p><p><b>Responsibilities
</b></p><p><i>The following are examples of major job duties expected of this position.
</i></p><ul><li>Attends court daily in person and remotely including updating cases in MNCIS and handling required paperwork;
</li><li>Prepares court calendars and forms for court;
</li><li>Checks people in and calls the court calendar;
</li><li>Daily contact with judicial officers, chambers, and justice partners;
</li><li>Administers oaths for interpreters and defendants;
</li><li>Operates standard office equipment such as computer, printer, scanner, copier;
</li>Other duties as assigned.<br>
<li>
</li></ul><p></p><p><b>Minimum Qualifications
</b></p><p><i>The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, please consider applying.
</i></p><ul><li>Graduation from high school or equivalent;
</li><li>Must be able to work at multiple locations and must be able to travel between multiple locations within the same day;
</li>Employees preforming remote work from home office must provide reliable internet connection.<br>
<li>
</li></ul><p></p><p><b>Knowledge, Skills and Abilities
</b></p><ul><li>Knowledge of courtroom decorum;
</li><li>Knowledge of legal terminology;
</li><li>Ability to speak in front of a large group of people;
</li><li>Ability to communicate concisely and clearly, both verbally and in writing, as well as understand and follow verbal and written instructions;
</li><li>Ability to and willingness to adapt to changing priorities, procedures, and job assignments;
</li><li>Ability to take directions well and maintain a professional and positive attitude through challenging circumstances;
</li><li>Ability to handle multiple tasks while meeting a high level of accuracy in a fast-paced, stressful environment;
</li><li>Ability to establish and maintain effective working relationships with others;
</li><li>Ability to manage competing demands simultaneously;
</li>Ability to work at multiple locations and remotely as scheduled.<br>
<li>
</li></ul><p></p><p><b>Preferred Qualifications
</b></p>Six months or more experience as a court clerk or in the legal field.<br>
<ul><li>
</li></ul><p></p><p><b>Working Conditions
</b></p><p>Work is performed primarily in an office setting, courtroom or at a public counter. Work involves contact with persons who may be angry, abusive or threatening. The need to work under pressure in a fast-paced environment while maintaining a calm demeanor and high level of accuracy.
</p><p><b>Physical Demands
</b></p><p>Work is essentially sedentary with occasional walking, standing, bending, and carrying items up to 25 pounds. Some assignments may require periods of extended sitting, standing or computer use.
</p><p><b>Instructions to Apply:
</b></p><p>This AFSCME-represented position is posted for bidding and internal/external application simultaneously and will be filled in accordance with the AFSCME contract.
</p><p>All employment offers are contingent upon satisfactory results of a criminal background check. An employment offer may be rescinded if the background check identifies job related convictions.
</p><p><b>ABOUT US
</b></p><p><b>Why Work for Us?
</b></p><p>Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another&rsquo;s growth.
</p><p><b>Employee Benefits
</b></p><p>The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family&rsquo;s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Career Opportunities - State Court Administrator's Office . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.
</p><p><b>Equal Employment Opportunity
</b></p><p>It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 2ndHR@courts.state.mn.us . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.
</p><p><b>Internal Applicants
</b></p><p>If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .
</p><p><b>Questions:
</b></p><p>Please contact Human Resources at 2nddistrictHR@courts.state.mn.us with questions regarding this position.</p></div>

Court Operations Associate, Ramsey County, Criminal Division

<div><p>Hoping to take that first step in your career and provide public service through your organizational skills? Looking for a position with growth and professional development opportunities?
</p><p>Hennepin County District Court invites qualified applicants for one Court Operations Associate position in the Centralized Services Division. This is a diverse, professional environment that promotes equity for all court staff and court users. Work is generally performed in a remote environment and involves significant public interaction through various communication channels, including phone (desk phone and soft phone), email, and the LiveHelpNow platform.
</p><p>Court Operations Associates work both independently and collaboratively as part of a team to provide high-quality assistance to the public, media, attorneys, judicial officers, and professional business partners. The Contact Center team responsibilities include multitasking to answer approximately 800 phone calls daily and LiveHelpNow chats regarding all court divisions, including Family, Probate/Mental Health, Juvenile, Criminal, Civil, and Records, processing requests for continuance via email or phone, scheduling hearing office appointments, updating cases in MNCIS, issuing notices, providing appropriate forms, and performing related administrative duties.
</p><p>This is a full-time remote position with the training period completed onsite at the Hennepin County Government Center in downtown Minneapolis. The initial onsite training period is expected to last 6-8 weeks and will be based on individual and business needs. A reliable high-speed internet connection is required when working remotely.
</p><p><b>Example of Duties:
</b></p><ul><li>Respond to customer phone inquiries related to:
<div><ul><li>General information for all court divisions
</li></ul><ul><li>Case status and hearing information
</li></ul><ul><li>Zoom hearing information and guidance on Zoom use
</li></ul></div></li><li>Communicate respectfully, courteously and effectively with court stakeholders by answering approximately 90 phone calls per day regarding case status and court appearances while applying court policies and procedures.
</li><li>Initiates case records using electronic means; Hearing Officer appointments, payment extensions, requests in-person appearance to Zoom, admin and judicial approval continuance requests, schedules interpreters for criminal cases.
</li><li>Recording party data, entering comments, events and requesting interpreters in the case management systems (MNCIS)- updating party information and supporting eCheck-in process
</li><li>Updates appear by dates and grants extensions when scheduling Hearing Officer appointments
</li><li>Effectively use technological tools, such as:
<div><ul><li>Minnesota Court Information System (MNCIS)
</li></ul><ul><li>Minnesota Judicial Branch website and Minnesota Court Records Online (MCRO)
</li></ul><ul><li>Online chat solution
</li></ul>Mitel Phone System<br>
<ul><li>
</li></ul></div></li></ul><p></p><p><b>Typical Qualifications:
</b></p><p>Minimum Education and Experience:
</p><ul><li>High school diploma or equivalent
</li>One year of relevant experience, which may include but is not limited to customer service, administrative work, office, and clerical work. (For example: bank teller, cashier, court clerk, legal assistant, medical billing specialist).
OR equivalent education and experience<br>
<li><ul><li>
</li></ul></li></ul><p></p><p><b>Minimum Knowledge, Skills, and Abilities:
</b></p><ul><li>Experience working remotely and managing tasks independently
</li><li>Ability to understand court procedures and policies, legal documents, laws and legal factors pertaining to the court
</li><li>Ability to communicate effectively and efficiently with customers using the phone, email, and online chat
</li><li>Experience in remaining calm and respectful under pressure when handling difficult customer-related interactions over the phone or via chat
</li>Team-oriented, with a positive attitude and the ability to work in an inclusive, multicultural, and multigenerational environment that values diversity and promotes respectful and effective relationships.<br>
<li>
</li></ul><p></p><p><b>Preferred Qualifications:
</b></p><ul><li>Experience in troubleshooting minor technological issues independently in a remote environment and escalate when appropriate including initiating tickets.
</li><li>Experience working in an environment with a high volume of customer service by phone and online support.
</li><li>Experience effectively managing conflict and de-escalating customers who may be opinionated, confused, upset, angry, abusive, threatening, or experiencing a mental health crisis.
</li><li>Knowledge of the organization, operation, function, and jurisdiction of the court.
</li>Experience in managing confidential information in an office or remote environment.<br>
<li>
</li></ul><p></p><p><b>Salary:
</b></p><p>The expected starting salary for external candidates is $23.50 - $28.45 per hour, $49,068-$59,403 annually. The offer will take into consideration other equivalent skills, abilities, and qualifications. The full salary range for this position is $21.45 - $35.44 per hour ($44,787-$73,998 annually).
</p><p>This position is non-exempt under the Fair Labor Standards Act and is eligible for State of MN employee benefits .<br>
</p><p></p><p><b>Additional Information:
</b></p><p>The Centralized Services Division, Contact Center is located at the Hennepin County Government Center at 300 South Sixth Street, Minneapolis, MN 55487.
</p><p>Please complete your application and submit your resume and cover letter by March 31, 2026, at 11:59pm.
</p><p>This AFSCME-represented position is posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract.
</p><p>All employment offers are contingent upon satisfactory results of a criminal background check. An employment offer may be rescinded if the background check identifies job related convictions.</p></div><p></p>
<br><div><div><b>Why Work for Us?
</b></div><div>Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another&rsquo;s growth.<br>
</div><div></div><br>
<div><b>Employee Benefits
</b></div><div>The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family&rsquo;s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.<br>
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<div><b>Equal Employment Opportunity
</b></div><div>It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 4th.Human.Resources@courts.state.mn.us . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.<br>
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<div><div><b>Internal Applicants
</b></div><div>If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .</div></div></div>

Court Operations Associate, Hennepin County, Centralized Services Division

State of New Hampshire

<div><div><p><b>State of New Hampshire Job Posting
</b></p></div><div><p><b>Judicial Branch
</b></p></div><div><p>9th Circuit Court
</p></div><div><p>Nashua , NH<br>
</p></div><p></p><div><p><b>Court Service Representative III
</b></p></div><div><p>Labor Grade: 37
</p></div><div><p>Salary Range Steps 1-5 : $ 32.36-$39.04 Hourly<br>
</p></div><p></p><div><p>Position # CT1000003818
</p></div><div><p>ASAP # 3818/26-046<br>
</p></div><p></p><div><p>The State of New Hampshire, Judicial Branch, 9th Circuit Court , has a part -time vacancy for Court Service Representative III. This position is assigned to a 9-step pay scale. Hiring typically occurs within steps 1&ndash;5, depending on education &amp; experience. <b>Please submit a resume and cover letter along with your application.<br>
</b></p></div><p></p><div><p><b>Summary </b>: The Court Services Representative Ill participates in the analysis and development of improved court management procedures, processes, and practices, with significant focus on e-filing initiatives. Serves as a court representative and business lead on select system-wide projects.
</p></div><div><p>Works closely with e-filing vendors as necessary. Provides support to users on technological innovations by answering questions, making suggestions, and providing training, as directed.
</p></div><div><p>Delivers training specific to technological innovations, as directed. Analyzes case flow management, case processing, and related functions in various courts and court departments.
</p></div><div><p>Assists with developing processes, practices, and workflow. Evaluates and recommends improvements in clerical and case flow management policies, practices, procedures, and training. Develops and prepares statistical and other reports, as directed. Assists in the development and revision of processes, procedures, and forms as needed.
</p></div><div><p><b>Minimum Qualifications
</b></p></div><div><p><b>Education and Experience </b>: Graduation from an accredited four-year college or university, with major course work in judicial, public or business administration or related field; and 5 years' experience in performing varied organization and management evaluation and improvement activities, two of which shall be in court or judicial areas, or any equivalent combination of education and experience which provides the following knowledge, abilities and skills .
</p></div><div><p>Knowledge, Skills, and Abilities: Knowledge of the modern theories, principles and practices of court management.
</p></div><div><p>Knowledge of the theories, principles and practices of public sector organization and management. Knowledge of procedures and case flow analysis, work simplification and forms and records control. Knowledge of the principles and practices of fiscal administration and statistics.
</p></div><div><p>Ability to critically analyze office and field operations, statistics, work production, flow or work, forms, records system and staff utilization .
</p></div><div><p>Ability to prepare charts, layouts, forms, handbooks, memoranda and other media of information and instruction.
</p></div><div><p>Ability to prepare reports and to present facts clearly and concisely, orally and in writing.
</p></div><div><p>Ability to establish and maintain harmonious working relationships with court administrators, court employees, and the general public .
</p></div><div><p>Experience writing procedures or technical manual writing. Experience gathering and reporting factual information .
</p></div><div><p>Experience with the NHJB case management system is advantageous .
</p></div><div><p><b>Other Requirements </b>:
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Successful completion of a background check, including a criminal records check .
</p></div><div><p>Responsibilities: Performs analysis of court business processes, operating practices, procedures, record systems, forms, workflow, case flow, and various other phases of organization and administration, with a focus on quality, uniformity, and efficiency.
</p></div><div><p>Serves as business lead for technological innovations by participating in business process reengineering and development, by participating in multidisciplinary meetings, and by performing user acceptance testing of new systems.
</p></div><div><p>Conducts training sessions for court staff on court processes and procedures.
</p></div><div><p>Develop methods to simplify or streamline work and make recommendations for corrective measures.
</p></div><div><p>Designs and conducts studies involving the analysis and evaluation of data and prepares reports presenting recommended plans, programs, and policies. Prepares and revises manuals and other materials .
</p></div><div><p><b>Disclaimer Statement </b>:
</p></div><div><p>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform tasks other than those specifically presented in this description.
</p></div><p></p><div><p>For further information please contact Jennifer Zdon, Human Resources at Jzdon@courts.state.nh.us.<br>
</p></div><p></p><div><p>EOE
</p></div><div><p>TDD Access: Relay NH 1-800-735-2964</p></div></div><p></p>

COURT SERVICES REPRESENTATIVE III

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