donor relations coordinator

Austin Recovery

<div>Description:<p><br>
</p><p></p><h1 class="jobSectionHeader"><b>The Council on Recovery</b></h1><p>
Title: Development Operations Coordinator</p><p>
Department/Team: Planning &amp; Development</p><p>
Reports to: Director of Development &amp; Communications</p><p><br>
<br>
</p><h1 class="jobSectionHeader"><b>POSITION SUMMARY</b></h1><p></p><p>
The Development Operations Coordinator supports the success of The Council&rsquo;s fundraising, donor stewardship, and campaign efforts through strong project management, CRM oversight, gift processing, and administrative support. This position ensures that the behind-the-scenes operations of the Planning &amp; Development Department run smoothly and efficiently, enabling the team to meet annual fundraising goals and deepen donor engagement.</p><p><br>
<br>
</p><h1 class="jobSectionHeader"><b>ESSENTIAL FUNCTIONS AND KEY RESPONSIBILITIES</b></h1><h2 class="jobSectionHeader"><b>
Database &amp; Reporting</b></h2><ul><li>Manage and maintain the donor CRM Raiser&rsquo;s Edge database, ensuring accuracy and integrity of donor records.</li><li>Generate regular reports and dashboards to support campaign tracking, fundraising analysis, and board reporting.</li><li>Lead gift entry, acknowledgment, and reconciliation processes in collaboration with Finance.</li></ul><h2 class="jobSectionHeader"><b>
Development Operations</b></h2><ul><li>Maintain internal development calendars and track deadlines related to appeals, grant reporting, events, and stewardship activities.</li><li>Coordinate with vendors, printers, and mail houses on development mailings.</li><li>Prepare materials for donor meetings, site visits, and fundraising presentations.</li><li>Conduct donor research to identify new funding opportunities and deepen understanding of current prospective donors in RENXT.</li></ul><h2 class="jobSectionHeader"><b>
Gift Processing &amp; Acknowledgments</b></h2><ul><li>Process and record all gifts in a timely, accurate, and confidential manner.</li><li>Ensure prompt generation of tax receipts and personalized acknowledgment letters.</li></ul><p><br>
</p><ul><li>Maintain systems for recurring giving, tribute gifts, matching gifts, and pledge tracking.</li></ul><h2 class="jobSectionHeader"><b>
Donor Stewardship &amp; Campaign Support</b></h2><ul><li>Assist with the execution of donor stewardship plans and workflows.</li><li>Support fundraising campaigns, including the annual fund, capital campaign, and special initiatives.</li></ul><h2 class="jobSectionHeader"><b>
Team Support</b></h2><ul><li>Serve as a central hub for coordinating team projects, meetings, and cross-departmental requests.</li><li>Support preparation of grant attachments, board materials, and donor-facing communications.</li><li>Provide occasional administrative support to the CEO or Board on donor-related matters.</li></ul><h2 class="jobSectionHeader"><b><br>
EDUCATION AND EXPERIENCE QUALIFICATIONS</b></h2><ul><li>Bachelor&rsquo;s degree in related areas, Public Relations, Business, etc. preferred or equivalent experience in the non-profit sector 5 -10 years.</li><li>Minimum 5 years of experience in nonprofit development, database management, or fundraising operations.</li><li>Strong proficiency with donor CRM systems preferred; experience with Raiser's Edge preferred.</li><li>Excellent organizational and project management skills; high attention to detail.</li><li>Experience with accounts payable and pledge invoicing processes; ability to generate, track, and reconcile donor pledge invoices with accuracy and timeliness.</li><li>Strong written and verbal communication abilities.</li><li>Proficient in Microsoft Office (especially Excel, Word, and Outlook).</li><li>Commitment to confidentiality, discretion, and donor stewardship best practices.</li></ul><br>
Requirements:</div><p></p>

Development Operations Coordinator

Film at Lincoln Center Inc

<div><p><b>Coordinator, Donor Engagement and Membership Services</b></p><p>
The Coordinator, Donor Engagement and Membership Services is responsible for all day-to-day execution in support of donations and memberships. This includes processing, tracking, and acknowledging memberships and donor contributions. In addition, this individual will execute concierge ticketing needs for patrons and assist with preparing materials for member pre-sales. They will also work with the Events team on logistical needs and to provide invitation lists for member and patron events, track RSVPs, and manage check-in. This individual will also play a key role in ensuring excellent customer service for the FLC community of members by responding to and resolving inquiries.</p><div><b>
PRIMARY DUTIES</b></div><p><b>
Membership Processing</b></p><ul><li><p>
Process, track and report memberships and financial contributions in Tessitura database</p><ul><li><div>
Collaborate with Finance team to reconcile and update financial trackers</div></li><li><div>
Process quarterly payments for members</div></li><li><div>
Send tax acknowledgements and thank you letters to donors</div></li></ul></li><li><div>
Reconcile weekly memberships and send welcome letters and digital membership cards</div></li><li><div>
Compile lists of expiring or lapsed members and coordinate issuing of renewal notices</div></li><li><div>
Coordinate membership materials, such as brochures and punch cards as needed</div></li><li><div>
Manage requests for external member-related offerings</div></li><li><div>
Respond to inquiries about memberships and benefits</div></li><li><p>
Work with the Manager, Donor Engagement and Operations on tracking and reporting needs related to memberships</p></li></ul><p><b>
Ticketing</b></p><ul><li><p>
Develop materials such as program overview, order forms and screening sign-up sheets needed for concierge ticketing pre-sales</p></li><li><div>
Book tickets, as requested, for patrons</div></li><li><p>
Coordinate reserved seating</p></li></ul><p><b>
Event Support</b></p><ul><li><p>
Work with Donor Engagement team to identify invited guests for patrons and member events</p></li><li><div>
Compile invitation lists from database</div></li><li><div>
Partner with Events team on approvals and distribution on invitation</div></li><li><div>
Manage RSVPs and waitlists and respond to event inquiries</div></li><li><div>
Coordinate event materials (e.g. activities, prizes); work with Events team on logistics as needed</div></li><li><div>
Manage check-in or other on-site needs at events (occasional evening or weekend work required)</div></li><li><div>
Coordinate volunteers to assist with event check-in and other on-site tasks</div></li><li><p>
Assist the donor engagement team with additional tasks as needed</p></li></ul><p><b>
QUALIFICATIONS</b></p><ul><li><p>
A least 1 year of experience working in Tessitura, including donor records, memberships, contributions, lists and ticketing</p></li><li><p>
At least 1 year of experience in donor relations / events</p></li></ul><p><b>
REQUIRED SKILLS</b></p><ul><li><p>
Meticulous attention to detail</p></li><li><div>
Strong organizational skills</div></li><li><div>
Excellent written and verbal communication skills</div></li><li><div>
Strong problem-solving skills</div></li><li><div>
Customer service mindset</div></li><li><div>
Team-work mindset and strong collaboration skills</div></li><li><div>
Demonstrated ability to work in a fast-paced, team environment</div></li><li><p>
Demonstrates enthusiasm for team&rsquo;s work and can show confidence in discussing programming with members</p></li></ul><p><br>
This role is represented by UAW Local 2110.</p><p>
This role is overtime eligible with a base salary of $68,660.</p><p><b>
HIRING PROCESS</b></p><p>
Please submit a resume and short cover letter by March 13th, 2026.</p><p></p><p><i><br>
Film at Lincoln Center provides equal employment opportunities (EEO) to all employees and applicants for employment.</i></p><p><i>
Film at Lincoln Center complies with applicable state and local laws governing nondiscrimination in employment in every location</i></p><p><i>
in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring,</i></p><p><i>
placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></p></div><p></p>

COORDINATOR, DONOR ENGAGEMENT AND MEMBERSHIP SERVICES

Novant Health

<div>What We Offer:
<h2 class="jobSectionHeader"><b>Philanthropy Coordinator</b></h2><div>
 Supporting the <b>Novant Health Foundation</b> market of responsibility</div><p></p><h3 class="jobSectionHeader"><b>
 About the Role</b></h3><div>
The Philanthropy Coordinator plays a key role in advancing the comprehensive fundraising strategy for the Novant Health Foundation. This position supports the Philanthropy team in building and strengthening the major gifts pipeline while actively managing donor relationships and stewardship efforts.</div><div>
If you are organized, relationship-driven, and passionate about making a meaningful community impact, we&rsquo;d love to hear from you.</div><p></p><h3 class="jobSectionHeader"><b>
 Key Responsibilities</b></h3><div><b>
Fundraising &amp; Donor Management</b></div><ul><li><div>
Manage a portfolio of <b>50+ prospects and donors</b></div></li><li><div>
Achieve and sustain annual philanthropic support with a defined fundraising goal</div></li><li><div>
Build and strengthen the major gifts pipeline</div></li><li><div>
Develop and actively manage annual donors within the assigned market</div></li></ul><div><b>
Donor Stewardship</b></div><ul><li><div>
Coordinate donor acknowledgements and recognition efforts</div></li><li><div>
Support donor recognition events and stewardship activities</div></li><li><div>
Assist with implementation of the Foundation&rsquo;s comprehensive fundraising plan</div></li></ul><div><b>
Data &amp; Administration</b></div><ul><li><div>
Maintain and update donor records in the Foundation&rsquo;s database system</div></li><li><div>
Track donor engagement and giving activity</div></li><li><div>
Provide administrative and operational support to the Philanthropy team</div></li></ul><p></p><h3 class="jobSectionHeader"><b>
 Qualifications</b></h3><div><b>
Education (Required)</b></div><ul><li><div>
Bachelor&rsquo;s Degree (4-year degree)</div></li></ul><div><b>
Experience (Required)</b></div><ul><li><div>
Minimum 3 years of experience in a multi-task, customer service environment</div></li></ul><div><b>
Experience (Preferred)</b></div><ul><li><div>
Business or Financial experience</div></li><li><div>
Marketing</div></li><li><div>
Event Management</div></li><li><div>
Healthcare</div></li></ul><p></p><h3 class="jobSectionHeader"><b>
 Required Skills &amp; Competencies</b></h3><div><b>
Communication</b></div><ul><li><div>
Promotes collaboration and creative problem-solving</div></li><li><div>
Communicates organizational value effectively to internal and external partners</div></li></ul><div><b>
Customer Service</b></div><ul><li><div>
Ensures timely and professional responses</div></li><li><div>
Supports service excellence and recovery when needed</div></li></ul><div><b>
Inclusion &amp; Belonging</b></div><ul><li><div>
Fosters an inclusive, respectful, and collaborative work environment</div></li></ul><div><b>
Digital Fluency</b></div><ul><li><div>
Proficiency in Microsoft Office 365:</div><ul><li><div>
Excel</div></li><li><div>
Word</div></li><li><div>
Teams</div></li><li><div>
PowerPoint</div></li></ul></li></ul><div><b>
Professional Skills</b></div><ul><li><div>
Ability to work independently and collaboratively across all levels of the organization</div></li><li><div>
Strong initiative and resourcefulness</div></li><li><div>
Excellent analytical, organizational, and problem-solving skills</div></li><li><div>
Strong verbal and written communication skills</div></li><li><div>
Ability to manage multiple projects and meet deadlines in a fast-paced environment</div></li><li><div>
Flexibility to adjust to changing priorities</div></li><li><div>
High level of professionalism and confidentiality</div></li></ul><p></p><h3 class="jobSectionHeader"><b>
 Preferred Attributes</b></h3><ul><li><div>
Entrepreneurial mindset and innovative thinking</div></li><li><div>
Strong leadership presence and integrity</div></li><li><div>
Creativity and strategic vision</div></li><li><div>
Diplomacy and relationship-building skills</div></li><li><div>
Event management experience</div></li><li><div>
Administrative support experience</div></li></ul></div>

Philanthropy Coordinator

The Bridge Over Troubled Waters, Inc.

<div><div><div><p><b>Events &amp; Donor Relations Manager</b></p>
<ul>
<li>Full Time/Exempt: 36-hours a week</li>
<li>Schedule: This position offers a flexible hybrid schedule, combining remote work with required in-office &amp; community collaboration. Hybrid schedules are subject to change based on program needs, funding requirements, and organizational priorities.</li>
<li>$58,000-$70,000 annually &ndash; commensurate with experience</li>
</ul>
<p><b>Description</b></p>
<p>
The Bridge is seeking an Events &amp; Donor Relations Manager to play key role in advancing the mission of The Bridge Over Troubled Waters by designing meaningful engagement experiences for donors, sponsors, and community partners. This position leads the planning and execution of fundraising and stewardship events, manages donor engagement strategies, and strengthens relationships that sustain and grow philanthropic support.</p>
<p>
This is a highly relational and detail-oriented role for a proactive professional who thrives on connection, storytelling, and creating experiences that deepen community investment in survivors and their futures.</p>
<p>
The Events &amp; Donor Relations Manager plans, coordinates, and executes the annual fundraising event(s), donor appreciation events, and community engagement activities. Responsibilities include managing event timelines, logistics, vendors, budgets, sponsorship fulfillment, and volunteer coordination for events.</p>
<p>
In collaboration with the Director of Engagement &amp; Advancement, the Events &amp; Donor Relations Manager cultivates and stewards relationships with donors, sponsors, and community partners. Develops and implement donor stewardship strategies (thank-you touches, recognition, impact updates, etc.). Manages donor communications related to events and engagement opportunities. Tracks event outcomes and donor interactions in Raiser&rsquo;s Edge NXT to support accurate reporting and relationship management and supports donor meetings, tours, and cultivation experiences at The Bridge.</p>
<p>
In addition, this role represents The Bridge at external community events, networking functions, and partnership opportunities and collaborate across departments to align events and engagement efforts with program impact and organizational priorities.</p><br>
<p></p>
<p><b>
Required Skills &amp; Qualifications</b></p>
<ul>
<li>Bachelor&rsquo;s degree preferred (communications, nonprofit management, marketing, hospitality, or related field), OR</li>
<li>2&ndash;4 years of experience in events, fundraising, donor relations, or nonprofit engagement</li>
<li>Experience planning and executing successful events and managing multiple timelines</li>
<li>Proficiency or willingness to learn Blackbaud Raiser&rsquo;s Edge NXT (Donor CRM)</li>
<li>Relationship-oriented with strong interpersonal skills</li>
<li>Comfortable working occasional evenings and weekends for events</li></ul><br>
<p></p>
<p><b>
Other Requirements</b></p>
<ul>
<li>Must pass criminal background investigation check</li>
<li>Must pass drug screen</li>
<li>Must provide and maintain current TX Driver&rsquo;s License</li>
<li>Must provide and maintain clean driving record and annually update driving record</li>
<li>Must provide and maintain current auto liability insurance</li>
<li>Must be authorized to work in the U.S</li>
<li>Must be able to lift/carry (40) lbs., and ascend/descend stairs in emergency shelter setting.</li>
</ul>
<p><i>Submit a letter of interest and resume by clicking the</i><i> button below.</i></p></div></div></div>

Events & Donor Relations Manager

Avenue 360 Health and Wellness

<div><p><b>About us</b></p>
<p>
Avenue 360 is a Federal Qualified Healthcare Center (FQHC) that strives to provide high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, and behavioral health needs as well as addressing non-medical drivers of health like housing and transportation. Our compassionate care extends to those with and without insurance. We strive to not only be the provider of choice but the employer of choice.
 </p><p><b>Our Values PACT</b></p>
<ul>
<li>We take PRIDE in our work.
</li><li>We bring a positive ATTITUDE.
</li><li>We stay CURIOUS.
</li><li>We are CUSTOMER-SERVICE oriented.
</li><li>We are a TEAM.
 </li></ul><p><b>Role Overview</b></p>
<p>
The <b>Developmen</b>t <b>Coordinator</b> serves as the operational and administrative backbone of the Advancement Department. This role ensures data integrity, workflow efficiency, donor experience consistency, and executive support, enabling Advancement leadership to focus on strategy, relationships, patient acquisition/retention, and revenue generation. This role is accountable for delivering measurable results aligned with departmental and organizational goals and ensuring alignment with our company vision and core values.
</p><p><b>Areas of Accountability - </b>This position is directly accountable for the following key areas:</p><br>
<p><b>
Advancement Operations &amp; Executive Administrative Support</b></p>
<ul>
<li>Provide administrative support to the EVP of Advancement, including calendar management, meeting coordination, document preparation, and follow-up tracking
</li><li>Support Advancement leadership with scheduling donor meetings, preparing briefing materials, and coordinating internal and external logistics
</li><li>Maintain organized digital and physical filing systems for Advancement records, templates, contracts, and correspondence
</li><li>Track departmental deadlines, deliverables, and action items to ensure timely execution</li>
</ul>
<p><b>CRM, Data Management &amp; Reporting</b></p>
<ul>
<li>Enter, update, and maintain accurate donor, prospect, and partner records in the CRM
</li><li>Manage donor pipelines, activity tracking, and documentation of donor interactions
</li><li>Run routine and ad hoc reports related to fundraising performance, donor engagement, acquisition, and re-engagement
</li><li>Prepare data summaries and dashboards for leadership and board-level reporting</li>
</ul>
<p><b>Donor Stewardship, Cultivation &amp; Engagement Support</b></p>
<ul>
<li>Coordinate donor acknowledgments, receipts, thank-you communications, and stewardship touchpoints
</li><li>Track donor engagement activities and ensure timely follow-up
</li><li>Support donor cultivation by preparing profiles, giving histories, and meeting briefings
</li><li>Assist with donor recognition efforts, including swag, mailings, and engagement activities</li>
</ul>
<p><b>Donor Acquisition &amp; Lapsed Donor Support</b>
</p><ul><li>Support identification and tracking of new donor acquisition sources and campaigns
</li><li>Generate lists and segments for acquisition, cultivation, and re-engagement efforts
</li><li>Run regular reports to identify lapsed and at-risk donors based on defined criteria
</li><li>Track responses and outcomes of re-engagement campaigns and update donor records accordingly</li>
</ul>
<p><b>Prospect Research &amp; Analysis</b>
</p><ul><li>Conduct basic prospect research, including wealth indicators, affinity markers, and engagement history
</li><li>Prepare donor and prospect summaries to support cultivation and solicitation strategies
</li><li>Assist with prospect list development for campaigns, events, and partnerships</li>
</ul>
<p><b>Campaigns, Events &amp; Departmental Coordination</b>
</p><ul><li>Support fundraising campaigns and events by managing timelines, lists, invitations, RSVPs, and follow-up
</li><li>Coordinate logistics with vendors, internal teams, and external partners as needed
</li><li>Assist with preparation of sponsorship materials, donor packets, and event documentation</li>
</ul>
<p><b>Compliance, Documentation &amp; Quality Control</b>
</p><ul><li>Ensure donor records, acknowledgments, and documentation meet compliance and audit standards
</li><li>Maintain templates and standardized processes to support consistent donor communications
</li><li>Assist with preparation of impact reports, stewardship reports, and institutional documentation</li>
</ul>
<p><b>Education, Licensure/Certification:</b>
</p><ul><li>Bachelor&rsquo;s degree preferred; equivalent experience considered
</li><li>Minimum <b>2&ndash;4 years of experience</b> in nonprofit operations, development support, administration, or data coordination
</li><li>Experience working with <b>CRM systems</b>, donor databases, or stakeholder management platforms
</li><li>Experience providing administrative or operational support to leadership teams
</li><li>Experience supporting fundraising campaigns, events, or donor communications preferred
</li><li>Experience in healthcare or nonprofit settings strongly preferred</li>
</ul>
<p><b>Experience, Skills/Abilities Related Requirements:</b>
</p><ul><li>Exceptional organizational and time-management skills
</li><li>High attention to detail and accuracy, particularly with data and documentation
</li><li>Strong administrative and operational support capabilities
</li><li>Ability to manage confidential information with discretion
</li><li>Proficiency with CRM systems, reporting tools, and standard office software
</li><li>Ability to track multiple workflows, deadlines, and deliverables simultaneously
</li><li>Clear written and verbal communication skills
</li><li>Strong follow-through and accountability orientation
</li><li>Ability to work collaboratively across departments and with external partners</li></ul></div><p></p>

Development Coordinator

Descanso Gardens Foundation

<div><p>The Membership Communications Coordinator is responsible for communicating Descanso Gardens' mission to members, growing the membership program, and supporting the organization's overall fundraising and marketing goals. Reporting to the Director of Communications and Membership, this role is a key member of the Advancement team and plays an integral part in driving annual memberships, planning and executing member engagement opportunities, and contributing to the organization's fundraising, marketing, and revenue-generation efforts.</p><p>
This is a full-time, non-exempt position. Generally, the work schedule is 40 hours per week, Monday-Friday, but evening, weekend, and holiday work is required seasonally. This position requires on-site work at Descanso Gardens.</p><p><b>
Essential Functions and Responsibilities:</b></p><ul><li>
Implement strategies to grow annual membership revenue through renewals, upgrades, and new member acquisitions; track and evaluate campaign effectiveness.</li><li>
Develop and execute annual giving and membership campaigns, including direct mail, appeal letters, and email solicitations.</li><li>
Find, develop, and share compelling stories that illustrate the impact and mission of</li><li>
Descanso Gardens, bringing the organization's work to life for members, donors, and the broader community.</li><li>
Communicate Descanso Gardens' story and the importance of support through compelling written and visual content.</li><li>
Manage print and digital member communications, overseeing development,</li></ul><p>
production, and distribution; coordinate with vendors and contractors such as graphic designers and mailing houses.</p><ul><li>
Oversees internal communications, including a monthly staff newsletter.</li><li>
Use the donor and membership database to segment appeals and ensure accurate membership records, in collaboration with the Data Administrator.</li><li>
Draft and manage timely and personalized acknowledgment and renewal communications.</li><li>
Communicate effectively with members, donors, and visitors via email, phone, and in person interactions, providing excellent customer service.</li><li>
Partner with Guest Services to support membership sales, conversions, and upgrades,</li><li>
ensuring consistent member messaging across the organization.</li><li>
Plan and execute member engagement events.</li><li>
Assist in identifying potential major donors and upgrading prospects.</li><li>
Perform other duties as assigned.</li></ul><p><b>
Equipment Used and Physical Demands:</b></p><ul><li>
This position requires the use of computers, standard office equipment, including phone system, photocopier, postage meter, ten-key, credit card processing machine, printer, hand-held (two-way) radio, sound system, projectors, and golf cart.</li><li>
This position occasionally requires lifting of up to 15 pounds.</li><li>
Exposure to various noise levels on a daily basis.</li><li>
Ability to walk long distances to various outdoor locations on paved and unpaved paths, and to work outdoors as needed.</li></ul><p><b>
Qualifications and Requirements:</b></p><ul><li>
3+ years of progressively responsible experience in a membership, fundraising, or communications role, preferably at a non-profit or cultural institution.</li><li>
Bachelor's degree or combination of education and experience.</li><li>
Excellent communication skills, with demonstrated ability to build relationships with colleagues, donors, members, and others.</li><li>
Basic graphic design skills and familiarity with design tools.</li><li>
Ability to work independently, with little supervision.</li><li>
Ability to prioritize tasks in a deadline-driven environment.</li><li>
Demonstrates good judgment and decision-making skills.</li><li>
A high degree of appropriateness and ability to maintain confidentiality.</li><li>
Knowledge of fundraising and membership best practices preferred.</li><li>
A strong customer service mindset and the willingness to work as a team are required.</li><li>
Demonstration of effective verbal and written communication, and excellent English grammar and proofreading skills.</li><li>
Experience with donor databases preferred.</li><li>
Strong Microsoft Office proficiency.</li><li>
A valid California Driver's license.</li></ul><p><b>
COMPENSATION</b>: Up to $25 per hour</p><p>
Descanso Gardens Foundation acknowledges that equal opportunity for all persons is a fundamental human value. Each employee will be considered based on individual ability and merit, without regard to race, color, age, religion, national origin, disability, sexual orientation, gender, or marital status.</p><p><b>
TO APPLY:</b> Interested parties may apply by submitting a MS Word or PDF Letter of Interest and Resume to jobs@descansogardens.org <b>with 'Membership Communications Coordinator - Application'</b> in the subject line. We will accept resumes until the position is filled. No phone calls, please. Descanso Gardens Foundation. acknowledges that equal opportunity for all persons is a fundamental human value. Each employee will be considered based on individual ability and merit, without regard to race, color, age, religion, national origin, disability, sexual orientation, gender, or marital status.</p></div>

Membership Communications Coordinator

Our House, Inc.

<div><p><b>Department:</b> Resale Store<br>
<b>Reports to:</b> Store Manager<br>
<b>Employment Type:</b> In-Person, Part-Time, Hourly, Non-Exempt</p>
<p><b>
Schedule:</b> at least 20 hours per week Tuesday-Saturday between the hours of 7:30am-5:30pm</p><p></p><p><b><br>
About Our House Resale Store</b></p>
<p>
Our House Thrift Store LLC resale store (the &ldquo;Resale Store&rdquo;) is a social enterprise established in 2016 to support Our House, Inc. The Resale Store currently includes two locations (Little Rock and North Little Rock). The Resale Store provides multiple benefits to Our House including funding, donor relations and donations management, and job training opportunities for clients. Our House, Inc. is a nonprofit organization based in Little Rock, Arkansas, and founded in 1987. Our House empowers homeless and near-homeless families and individuals to succeed in the workforce, in school, and in life through hard work, wise decision-making, and active participation in the community.</p><p></p><p><b><br>
About the Role</b></p>
<p>
You will help manage and maintain the Resale Store locations by overseeing logistics, donations, sales, managing trainees, assisting the Store Manager by implementing policies and procedures, and developing donor and and volunteer relations. Please note that while this position works closely with Our House, Inc., the employer is the Resale Store, a separate entity wholly owned by Our House, Inc.</p><p></p><p><b><br>
What You&rsquo;ll Do</b></p>
<ul>
<li>Support the Store Manager in developing store procedures and donor relations and fill in when needed in their absence</li>
<li>Open and close either or both resale store locations when needed, including operating the security alarm system</li>
<li>Assist in creating schedules and organizing the day-to-day administrative needs</li>
<li>Support the development and implementation of proactive loss prevention and asset protection strategies</li>
<li>Manage, oversee, train, and cooperate with employees, job trainees, and volunteers</li>
<li>Maintain high morale and coaching standards with all trainees and volunteers</li>
<li>Provide support or assistance to customers and donors, including complaints or inquiries</li>
<li>Accept donations in-store and assist with donation pick ups as needed</li>
<li>Operate cash registers, credit card machines, and point of sale system when needed</li>
<li>Sort and price merchandise in a timely manner</li>
<li>Ensure proper documentation of sales, expenses, and donations</li>
<li>Manage, organize, and clean store spaces to enable proper presentation of merchandise and enactment of promotional and seasonal activity</li>
<li>Assist in organizing and leading onboarding for large volunteer groups and individual staff members</li>
<li>Provide support in hiring employees and recruitment efforts for volunteers</li>
<li>Conduct other duties as assigned to fulfill Our House&rsquo;s mission</li></ul><br>
<p></p>
<p><b>
What You&rsquo;ll Bring</b></p>
<ul>
<li>Strong verbal and written communication skills, persuasive communication with excellent interpersonal and multidisciplinary project skills</li>
<li>Attention to detail, excellent organization and time management skills</li>
<li>Basic computer skills. Experience with Google Workspace is preferred</li>
<li>High-quality customer service skills, patience, and problem-solving skills</li>
<li>Experience in retail, sales, marketing, and management is preferred</li>
<li>Ability to work effectively in collaboration with diverse groups of people</li>
<li>Passion, integrity, and a positive attitude and be mission-driven and self-directed</li>
<li>Must be trustworthy, hard-working, positive, a team-player and dedicated to the mission of Our House</li></ul><br>
<p></p>
<p><b>
Requirements</b></p>
<ul>
<li>Minimum of a high school diploma or equivalent</li>
<li>Willingness to drive a large box truck up to 16 feet long is preferred</li>
<li>Must be able to perform basic mathematical calculations</li>
<li>Must be able to lift 15-50 pounds on a regular basis with team or mechanical assistance</li>
<li>Must be able to remain in a stationary position for long periods of time</li>
<li>Must be able to work flexible hours or schedule</li>
<li>Must have reliable transportation</li>
<li>Must be able to pass criminal background checks, child and adult maltreatment registry checks, sex offender registry checks, and a pre-employment drug screen</li></ul><br>
<p></p>
<p><b>
Benefits &amp; Perks</b></p>
<p>
Visit our careers page for more information on benefits and perks!</p><p></p><p><br>
Our House is a drug-free workplace.</p><p></p><p><br>
Our House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members. People of color and members of the LGBTQ community are encouraged to apply.</p></div>

Resale Store Shift Leader (part-time)

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