donor relations manager

The Spring Hill School

<p>The Spring Hill School, Petaluma&rsquo;s only preschool-8th grade independent school, seeks a dynamic, creative, entrepreneurial, team-oriented Advancement Manager to join our leadership team. This is a pivotal moment in Spring Hill&rsquo;s proud 50 year history as the school looks to strengthen its culture of giving, generate philanthropic momentum, and undertake a major facilities expansion to bring both divisions onto one campus.</p><p>The Advancement Manager will champion a culture of generosity, expand constituent engagement (current families, grandparents, alumni and their families, and former trustees), and inspire collective action across the community. The school is looking for a seasoned development professional who thrives in a collaborative environment that prioritizes both strategic leadership thinking and boots-on-the-ground action.</p><p>If you are a strategic fundraiser, passionate about the transformative power of education, and a storyteller at heart, we invite you to apply and help us shape Spring Hill&rsquo;s journey forward.</p><p><i><b>Overview: </b></i></p><p>The Advancement Manager will be instrumental in developing and executing a strategic fundraising strategy, which includes managing the annual fund, securing major gifts, and enhancing donor stewardship. This role requires a leader with a proven track record in advancement, capable of demonstrating tangible results and adept at educating a community unfamiliar with the norms of institutional fundraising. The successful candidate will work collaboratively with the Head of School, Business Office, and other key departments to enhance the school's brand, increase visibility, and foster community engagement.</p><p><i><b>Key Responsibilities:</b></i></p><ul><li><b>Fundraising and Development: </b>The Advancement Manager will execute a comprehensive fundraising plan to meet annual revenue goals and support the school&rsquo;s strategic objectives. This role focuses on managing the annual fund, identifying grant opportunities, and partnering with the Head of School to cultivate major gifts and alumni relationships. By implementing creative donor recognition and community-wide educational campaigns, the Manager will foster a strong culture of philanthropy and ensure long-term donor retention.</li><li><b>Community Engagement and Event Management: </b>The Advancement Manager will plan and execute mission-driven events that effectively communicate the school&rsquo;s goals to a diverse audience. This role is responsible for strengthening alumni relations through targeted engagement programs and building strategic partnerships with local businesses and community organizations to elevate the school&rsquo;s profile and support key initiatives.</li><li><b>Marketing and Communications: </b>The Advancement Manager will collaborate with the Head of School to develop marketing strategies that elevate the school&rsquo;s brand and attract prospective donors and families. This role also manages the production of essential advancement materials, such as the annual report and promotional content, to clearly communicate the impact and value of philanthropic support.</li><li><b>Database and Administrative Support: </b>The Advancement Manager will coordinate with the Business Office to ensure all gifts are accurately recorded and acknowledged while maintaining a robust, up-to-date donor database. Additionally, this role will focus on streamlining office processes to maximize efficiency and provide strong administrative support for all fundraising activities.</li></ul><p><i><b>Qualifications:</b></i></p><p><b>Education:</b> Bachelor&rsquo;s degree required.</p><p><b>Experience:</b> Minimum of 5 years of experience in advancement, development, or fundraising roles, with demonstrated success in meeting substantial fundraising targets, preferably within an educational or non-profit setting.</p><p><b>Skills:</b></p><ul><li>Experience in fundraising and development, with a strong track record in annual fund management and major gift solicitation.</li><li>Superior organizational and event planning skills.</li><li>Excellent communication and interpersonal skills, capable of engaging with a diverse range of stakeholders.</li><li>Proficiency in donor management systems.</li></ul><p><b>Personal Attributes:</b></p><ul><li>Deeply passionate about education with a strong commitment to fostering a philanthropic culture.</li><li>Results-oriented with demonstrated ability to set and achieve ambitious goals.</li><li>Collaborative and empathetic, with proven ability to build trust and foster relationships.</li><li>Innovative and proactive in identifying new opportunities and creative solutions.</li><li>High ethical standards and a commitment to transparency.</li></ul><p><i><b>Work Environment:</b></i></p><ul><li>This is a full-time, exempt, 12-month position (.8 or 1.0 FTE)</li><li>Requires flexibility to attend evening and weekend events.</li></ul><p><b>About The Spring Hill School: </b></p><p>The Spring Hill School is an independent school that believes in developing the whole child by providing strong academics and social-emotional learning to foster a lifelong love of learning. Founded in 1975, and located in beautiful Petaluma, Sonoma County, California, we offer an engaging, whole-child curriculum that promotes critical thinking, intellectual curiosity, and social-emotional maturity. We help our students to become leaders, and lifelong joyful learners. We support our students to develop meaningful relationships with peers and faculty based on honesty, respect and responsibility. Our guiding values are as follows: The Unique Potential of Each Child, Academic Excellence, Experiential Learning, Community &amp; Diversity, Sustainability, and Global Engagement. Spring Hill offers competitive salaries and comprehensive employee benefits. We seek talented professionals committed to excellence.</p><p><i><b>How to Apply:</b></i></p><p>Interested applicants should submit electronically and as separate documents the following materials, emailed directly to employment@thespringhillschool.org:</p><ul><li>Cover letter expressing interest in the Advancement Manager position</li><li>Current resume</li><li>List of five references with contact information, including email addresses</li></ul><p><i>The Spring Hill School is an equal opportunity employer. All individuals have an equal opportunity for employment based on qualifications and merit, regardless of religion, race, sex, marital status, pregnancy, childbirth or related medical conditions, age, color, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, military service status, or any other factor prohibited by state or federal law. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, and other conditions of employment. Spring Hill also makes reasonable accommodations for employees with disabilities and for employees who request an accommodation for pregnancy, childbirth, or related medical conditions</i></p><p>Pay: $75,000.00 - $87,500.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Advancement, Development, or Fundraising: 5 years (Required)</li></ul><p>Work Location: In person</p>

Advancement Manager

UCLA Health

<div><div><b>Description</b><p></p><p>
The Assistant Manager, Development Operations is independently responsible for key aspects of Jonsson Cancer Center Foundation (JCCF) operations, including donor relations and gift processing of thousands of gifts equaling tens of millions of dollars each year, general fundraising support, database and systems engagement. The incumbent plays an active ongoing role in ensuring all financial workflows and the Gift Processing Manual are up-to-date, reflecting best practices and ensuring any needed updates for an ever-changing fundraising system. If needed, the incumbent leads student workers, collaborates with JCCF staff on office-wide projects, and independently interacts with donors, administrators, faculty and vendors to see projects through to completion.</p><p>
Salary: $32.20 - $51.36 hourly</p></div><div><b>
Qualifications</b><p></p><p>
Required:</p>
<ul><li>
Strong interpersonal communication skills to establish and maintain cooperative working relationships and interact diplomatically and effectively with donors, volunteers, administrators, faculty, staff, campus colleagues and vendors.<br>
</li><li>
Strong English language writing skills to produce original fundraising materials, correspondence, reports and other documents using correct grammar, syntax and punctuation. As well as demonstrated editorial and proofreading skills.<br>
</li><li>
Demonstrated analytical skills to effectively assess processes and make recommendations for improvements over time<br>
</li><li>
Ability to maintain confidentiality in a donor environment.
<br>
</li><li>Expert knowledge of Microsoft Word, Excel and Outlook.
<br>
</li><li>Flexible and willing to perform other tasks as assigned.
<br>
</li><li>Ability to work occasional overtime for special events, special projects and/or meetings.</li></ul><br>
<p>Preferred:</p>
<ul><li>
General knowledge of accounting standards and practices.<br>
</li><li>
Understanding of fundraising principles and practices.
<br>
</li><li>Demonstrated knowledge of and experience using fundraising and/or CRM databases and Raiser&rsquo;s Edge fundraising software.<br>
</li><li>
Working knowledge of social media tools and trends.
<br>
</li><li>Working knowledge of email marketing and electronic fundraising tools and trends.</li></ul></div></div>

Assistant Manager, Development Operations - Jonsson Comprehensive Cancer Center

Mount Sinai Health System

<div><b>Description</b><p>
The Mount Sinai Health System seeks an exceptional development professional to expand its high-end annual capacity and to raise philanthropic support for The Tisch Cancer Center (TCC) and its related departments. The Associate Director should be a self-starter who enjoys working with donors and prospects in a hospital setting, and who possesses strong skills as a project manager. His/her role will be to support all aspects of high-end annual solicitation including: identification, cultivation, solicitation, and stewardship.</p><p><br>
This role operates within a hybrid work model, with on-site expectations established in alignment with departmental priorities and evolving organizational guidelines. Employees must reside within a commutable distance of the 42nd Street Midtown NYC office. The role may also require occasional evening or weekend hours.</p><p><b><br>
Cover Letter Required</b></p><b><br>
Responsibilities</b><p>
(in order of importance and/or frequency)</p><ul><li>
Identify, cultivate, and solicit high-end annual gifts (under $100K), as well as develop a major gift pipeline with particular focus on the areas of strategic clinical and research areas within and related to the Tisch Cancer Center. He/she will manage a portfolio of 200-300+ donors and grateful patient prospects and will develop and implement appropriate solicitation strategies highlighting the strategic priorities of the institution.</li><li>
Meet activity and revenue goals defined in partnership by the Executive Director of Development and the Senior Executive Director of Development according to the specific needs and opportunities of the institution.</li><li>
Work in partnership with Stewardship and Events colleagues to plan and execute events to cultivate, educate and steward major donors and prospects.</li><li>
Promote positive donor relations through thoughtful, tailored communications and stewardship strategies.</li><li>
Partner with Development Communications and Annual Giving colleagues to develop and implement a digital donor communication that highlights the activities and priorities across TCC to increase donor support and engagement.</li><li>
Interact with internal contacts such as Faculty and Development staff as needed.</li><li>
Evaluate various gift opportunities and giving vehicles and recommend the most suitable for a particular donor. Develop, write and present proposals appropriate to donor&rsquo;s interest and financial situation.</li><li>
Other duties as defined.</li></ul><div><ul><li><br>
-indicates duty is &ldquo;essential&rdquo; as defined by the Americans with Disabilities Act (ADA)</li></ul></div><b><br>
Qualifications</b><ul><li>
Bachelors degree required; advanced degree preferred.</li><li>
Six years minimum of fundraising or related experience. Preferred: familiarity with fundraising databases and knowledge of medical institutions, including typical academic, administrative and financial infrastructures.</li><li>
Knowledge of Raisers Edge or other Fundraising related databases</li><li>
Exceptional interpersonal skills with the ability to engage and build relationships with donors, volunteers, and colleagues</li><li>
Strong written and verbal communication, negotiation, and fundraising abilities</li><li>
Strategic thinker with sound judgment and strong analytical skills</li><li>
Highly organized with exceptional attention to detail and the ability to manage a demanding meeting schedule</li><li>
Self-starter with a results-driven mindset who leads by example</li><li>
Adaptable and effective in fast-paced, dynamic environments</li><li>
High level of initiative, drive, and commitment to building and growing programs</li><li>
Appreciation of the mission of Mount Sinai Health System</li></ul><p>
Preference will be given to candidates who have worked in academic medical setting and /or complex nonprofit fundraising environment and have experience with capital campaigns, volunteer management, and alumni relations.</p><p></p><p><br>
Non-Bargaining Unit, 807 - Development Office - ISM, Icahn School of Medicine</p><b><br>
Employer Description</b><p><b>
Strength through Unity and Inclusion</b></p>
<p>
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.</p>
<p>
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.</p>
<p><b>
About the Mount Sinai Health System:</b></p>
<p>
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.</p>
<p><b>
Equal Opportunity Employer</b></p>
<p>
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.</p><p><b><br>
Compensation</b></p><p>
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $87692 - $131538 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</p></div>

Associate Director - Development Office

American Museum

<div><h2 class="jobSectionHeader"><b>Posting Details</b></h2>
<div><div><div>Position Information
</div><p></p><div><div><div><div><b>Position Title</b></div> <div>Assistant Director, Donor Communications</div>
</div><br>
<div><div><b>Department</b></div> <div>Advancement - 130</div>
</div><br>
<div><div><b>Position Summary</b></div>
<div><div>The American Museum of Natural History is one of the world&rsquo;s preeminent scientific and cultural institutions, and has as its mission to discover, interpret, and disseminate information about human cultures, the natural world, and the universe through a wide-ranging program of scientific research, education, and exhibition.<br>
<br>
The Advancement department is seeking a full-time Assistant Director, Donor Communications.<br>
<br>
A skilled writer and collaborative team member, the Assistant Director excels at shaping stories from across the Museum that demonstrate both the significance of the Museum&rsquo;s work and the opportunities for donor support to deepen that impact.<br>
<br>
Responsible for creating donor-facing materials, the Assistant Director partners directly with frontline fundraisers, Advancement leadership and colleagues across the Museum to gather information, develop donor communications materials and manage these projects from concept through completion. This position requires strong writing and editing abilities, attention to detail and the ability to manage multiple projects simultaneously while meeting deadlines. The ideal candidate understands how compelling storytelling drives philanthropic engagement.<br>
<br>
Job duties include, but are not limited to:</div><ul>
<li>Translate complex institutional initiatives, scientific research and programmatic work into clear, engaging language for donor audiences. Develop and write original donor-facing communications, including impact briefs, program summaries, pitch presentations, talking points, donor newsletters, website copy and other Advancement materials highlighting the Museum&rsquo;s work and the role of philanthropy.</li>
<li>Research and gather information from programmatic departments, scientists, educators and others across the Museum to identify and develop compelling stories about institutional initiatives, strategic priorities and the impact of philanthropy.</li>
<li>Collaborate with frontline fundraisers to develop coordinated evergreen and communications materials for cultivation, solicitation and stewardship activities.</li>
<li>Edit and refine communications materials to ensure clarity, accuracy and alignment with institutional branding, writing and visual standards, partnering closely with other departments. Collaborate with the Director to develop and ensure consistency with templates, guidelines and messaging.</li>
<li>Manage multiple donor communications projects simultaneously with Advancement partners, tracking project timelines, feedback and revisions to meet deadlines and ensure alignment.</li>
<li>Maintain organized systems for drafts, approvals and final materials while refining donor communications best practices and workflows.</li>
<li>Staff periodic Advancement events in the evening or on weekends, as needed.</li><br>
<p></p>
</ul><div>
<br>
The expected salary range for the Assistant Director, Donor Communications is $80,000/annual &ndash; $90,000/annual. The AMNH offers an extensive benefits package designed to meet the needs of our dedicated and diverse community.<br>
<br>
Pay will be determined based on several factors. The hiring range for the position at commencement is based on the type of work and the scope of responsibilities. The salary and placement offered is based on a number of individualized factors, including, but not limited to, skills, knowledge, training, education, credentials, areas of specialization and depth and scope of experience.</div></div>
</div><br>
<div><div><b>Minimum Qualifications</b></div>
<ul><li>Bachelor&rsquo;s degree in English, communications, museum studies, a field aligned with this position&rsquo;s mission (e.g., anthropology, science) or another related field.</li>
<li>Five years progressively responsible experience in advancement communications, donor relations, development or another related field.</li>
<li>Exceptional writing, editing and proofreading skills, including the ability to shift writing style to fit purpose, audience, voice and tone.</li>
<li>Demonstrated experience in project management, project planning and time management.</li>
<li>Excellent analytical skills including the ability to critically examine information and ask probing questions.</li>
<li>Fluency in the Microsoft Office Suite.</li>
</ul>
</div><br>
<div><div><b>Preferred Qualifications</b></div>
<ul><li>Experience working in communications, marketing or writing in an advancement/development office at a nonprofit or cultural institution.</li>
<li>Proficiency working with design software such as Photoshop, InDesign or Canva.</li>
</ul>
</div><br>
<div><div><b>Physical Demands</b></div>
<ul><li>Must be able to remain in a stationary position (sitting or standing) for prolonged periods.</li>
<li>Must be able to move about the Museum campus.</li>
</ul>
</div><br>
<div><div><b>Category</b></div> <div>Full-Time</div>
</div><br>
<div><div><b>Total Number of Scheduled Hours Per Pay Period</b></div> <div>70</div>
</div><br>
<div><div><b>Union Status</b></div> <div>Non-Union</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Exempt</div>
</div><br>
<div><div><b>Expected Salary Minimum</b></div> <div>$80,000/annual</div>
</div><br>
<div><div><b>Expected Salary Maximum</b></div> <div>$90,000/annual</div></div></div></div></div></div></div><p></p>

Assistant Director, Donor Communications

Dominican High School

<p>The Alumni Manager will have a strong commitment to the mission and vision of Dominican High School and will serve as the primary liaison between Dominican and its alumni. Responsible for relationship building with alumni and strengthening their participation and commitment to Dominican.</p><p><b>Key Responsibilities</b></p><ul><li><b>Primary School Contact for Alumni and Alumni-based Events.</b></li></ul><p>o Create opportunities for alumni to engage with the Dominican community.</p><p>o Serve as the point person for alumni reunions; work with reunion chairs to assist with planning, coordinate invitation mailing, track RSVPs, payment, and donations as part of a class gift, attend reunions, and complete follow-up communication. Provide follow-up data on prospective donors from all reunions for the Director of Advancement and the President.</p><p>o Direct and coordinate annual All-School Reunion Weekend.</p><p>o Direct and coordinate annual Alumni Career Day, a school day event that matches students&rsquo; career interests with alumni in the business community.</p><p>o Coordinate and attend the annual Young Alum Auction Benefit Party.</p><p>o Create and implement a yearly plan to engage alumni in school-sponsored events. Serve as a point person at stated events.</p><p>o Research potential alumni and write updates and articles on alumni for the summer and fall magazines (publications) for Dominican.</p><p><b>&bull; Implement the Expansion of the Alumni Database.</b></p><p>o Become efficient in Blackbaud RENXT and PowerSchool database systems to update and expand alumni contact and profile information.</p><p>o Share relevant information with the Director of Advancement and the President for outreach purposes. Collaborate with the Communications Manager to create alumni updates for Dominican publications, monthly eblasts, and social media.</p><p>o Partner with the Admissions Department and feeder school liaisons to identify legacy students.</p><p>o Execute strategic outreach to alumni and nurture relationships through phone calls, emails, individual visits, and small and large group gatherings.</p><p>o Work with Advancement and Academic department members to identify and shape effective alumni communication and messaging through a variety of</p><p>channels, including social media, monthly alumni email newsletters, the Dominican website, magazines, appeals, etc.</p><ul><li><b>Planning and Execution of the Alumni Advancement Program.</b></li></ul><p>o Under the direction of the Director of Advancement, help create a comprehensive development plan each year that includes long-term goals, annual milestones, and specific strategies for the annual fund, capital needs, special projects, and planned giving.</p><p>o Increase alumni participation in the annual fund through the Knights 360 Club.</p><p>o Identify, gather, and record information on alumni who have the potential to be major gift prospects for the Director of Advancement and President.</p><p>o Increase alumni attendance and alumni sponsorship for Advancement events.</p><p>o Assist with the execution of Advancement events such as: auction, golf outing, KnightWalk, KnightRun, Alumni Reunion Weekend, Benefit Parties, etc.</p><p>o Assist in the coordination of the KnightWalk student phone-a-thon.</p><p><b>Qualifications</b></p><ul><li>Commitment and passion for the Dominican High School mission.</li></ul><ul><li>Excellent communication skills, both verbal and written.</li></ul><ul><li>Willingness and ability to be a relationship leader &ndash; a person who proactively reaches out to stakeholders and builds positive relationships every day.</li></ul><ul><li>Ability to work and collaborate as part of a team.</li></ul><ul><li>Strong writing, editing, and proofreading skills.</li></ul><ul><li>Basic Excel and database entry skills.</li></ul><ul><li>Ability to prioritize, organize, and manage details with flexibility.</li></ul><ul><li>Knowledge of Dominican High School community is a plus.</li></ul><p><b>Education and Experience:</b></p><p>Bachelor&rsquo;s Degree from an accredited institution.</p><p>Experience in fundraising, donor stewardship and event planning is desirable.</p><p><b>Reports to:</b></p><p>Director of Advancement</p><p><b>Oversees:</b></p><p>Knights 360 Club</p><p><b>Classification:</b></p><p>Full-time, Non-Exempt, Some weekend and evening hours required</p><p>Pay: $40,000.00 - $45,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Alumni Manager

MedCure, Inc.

<div>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
 </p>
 <p>
  The Manager of Coordination &amp; Donor Services' primary responsibility is to coordinate and direct the donation process for whole body donors. The Manager  of Coordination &amp; Donor Services will work closely with funeral homes, hospices, and donor families in coordinating care. The Manager  of Coordination &amp; Donor Services must possess natural empathy and sincerity to counsel grieving families. The Manager  of Coordination &amp; Donor Services provides supervisory skills in ensuring efficient and error-free processes through guiding, training, instructing and auditing Donation Coordination department members.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Essential Tasks:
  </strong>
 </p>
 <li>
  Manage staffing levels, donation protocols, and compliance with AATB regulations.
 </li>
 <li>
  Ensure that appropriate documentation is signed and approvals obtained in all donor cases.
 </li>
 <li>
  Develop training modules when required and act as trainer for newly hired staff if necessary.
 </li>
 <li>
  Assign driver and transport services' schedules with respect to movement of donors.
 </li>
 <li>
  Interact with Quality Assurance, Business Development, Lab or Marketing when necessary to ensure donation procedures are complied with and communications with donor families conform with accepted guidelines.
 </li>
 <li>
  Investigate complaints and provide resolution when required.
 </li>
 <li>
  Provide reports to senior management as needed including but not limited to: call analysis data, donor statistics, hours worked and expenses.
 </li>
 <li>
  Serve as departmental point of contact during audits.
 </li>
 <li>
  Apply advanced knowledge of the donor process in problem-solving, relationship building and fielding questions from the coordination staff.
 </li>
 <li>
  Manage the coordination schedule and provide coverage for temporary staff shortages.
 </li>
 &nbsp;&nbsp;
 <p>
  <strong>
   Accountability:
  </strong>
 </p>
 <p>
  Frequently, the Manager  of Coordination &amp; Donor Services' decisions and actions strongly impact the company's revenue, operations, reputation, and/or customer satisfaction. The Manager  of Coordination &amp; Donor Services makes independent decisions but is guided by routine procedures, established guidelines, and clearly stated standards. The Manager  of Coordination &amp; Donor Services performs work under minimal supervision.
 </p>
 &nbsp;
 <p>
  <strong>
   Knowledge and Skills:
  </strong>
 </p>
 <ul>
  <li>
   Strong management skills
  </li>
  <li>
   Ability to delegate supervisory tasks to the Coordination Supervisor
  </li>
  <li>
   Efficiently utilize office machinery
  </li>
  <li>
   Complete tasks using computer software at an advanced skill level
  </li>
  <li>
   Provide excellent customer service via all instruments of communication, both internally and externally
  </li>
  <li>
   Comfortably interact with funeral homes, hospice programs, hospitals, and building maintenance vendors
  </li>
 </ul>
</div>


CALL CENTER MANAGER

Y@PHA program with Somerville YMCA

<p><b>About the Somerville YMCA</b></p><p>The Somerville YMCA is a cornerstone of the community. For over 150 years, we have strengthened individuals and families through youth development, healthy living, and social responsibility.</p><p>As we look to the future, the YMCA is preparing for transformational growth&mdash;including plans for a new 130,000 square foot facility featuring affordable housing, expanded aquatics, wellness spaces, and enhanced youth programming. This is a pivotal moment to expand our philanthropic impact and deepen community support.</p><p><b>The Opportunity</b></p><p>This is a unique opportunity to build and lead a growing development function at a mission-driven organization poised for growth.</p><p>The Chief Development Officer (CDO) will partner closely with the CEO and Board of Directors to design and execute a multi-year fundraising strategy, establish key systems and relationships, and position the YMCA for future campaign readiness.</p><p>This role is ideal for a strategic, relationship-driven leader who is energized by building programs, creating structure, and expanding impact.</p><p><b>Position Summary</b></p><p>The Chief Development Officer is a senior leadership role responsible for leading all aspects of fundraising and related communications.</p><p>Reporting to the President &amp; CEO and serving on the leadership team, the CDO will establish and grow a comprehensive development program, with a focus on major gifts, annual giving, institutional partnerships, and campaign strategy. The CDO will play a critical role in building a culture of philanthropy, strengthening donor relationships, and positioning the YMCA for its upcoming capital campaign.</p><p><b>Key Responsibilities</b></p><p><b>Strategic Leadership</b></p><ul><li>Develop and implement a multi-year fundraising strategy aligned with the YMCA&rsquo;s strategic and capital priorities</li><li>Partner with the CEO and Board to advance fundraising goals and community visibility</li><li>Help build and sustain a strong culture of philanthropy across staff, Board, and volunteers</li><li>Lead the development of a clear and compelling case for support</li></ul><p><b>Fundraising &amp; Revenue Growth</b></p><ul><li>Build and lead a major gifts program, including identification, cultivation, solicitation, and stewardship</li><li>Manage a portfolio of high-capacity donors and prospects</li><li>Oversee all fundraising streams, including annual fund, events, corporate sponsorships, foundation grants, and in-kind support</li><li>Expand and strengthen all fundraising streams, including annual giving, events, corporate sponsorships, and foundation grants</li><li>Identify new funding opportunities and strategic partnerships</li><li>Support planning for future capital and comprehensive campaign efforts</li></ul><p><b>Board &amp; Volunteer Engagement</b></p><ul><li>Serve as the primary staff partner to the Board on fundraising initiatives</li><li>Partner with the CEO to strengthen Board engagement and accountability in fundraising</li><li>Support and guide volunteer-led fundraising and community engagement efforts</li></ul><p><b>Communications &amp; External Relations</b></p><ul><li>Oversee messaging and communications strategy to support fundraising and visibility</li><li>Ensure consistent, compelling messaging across donor materials and outreach channels</li><li>Represent the YMCA in the community to build relationships and increase awareness</li></ul><p><b>Operations, Finance &amp; Infrastructure</b></p><ul><li>Establish systems, processes, and metrics to track fundraising performance</li><li>Oversee donor database (CRM) strategy and reporting</li><li>Develop and manage the development budget and revenue projections</li><li>Partner with finance to ensure accurate tracking and reporting of contributions</li><li>Ensure adherence to fundraising best practices and ethical standards</li></ul><p><b>First-Year Priorities</b></p><ul><li>Assess current fundraising landscape and opportunities</li><li>Build an initial major donor pipeline and strengthen donor engagement practices</li><li>Establish foundational systems, processes, and performance metrics</li><li>Partner with CEO and Board to clarify fundraising roles and expectations</li><li>Lay groundwork for future campaign readiness</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree required; advanced degree a plus</li><li>10+ years of nonprofit fundraising experience, with increasing leadership responsibility</li><li>Demonstrated success securing 6+7 figure major gifts and building donor relationships, securing 8-figure gifts a plus</li><li>Experience leading or supporting capital campaigns strongly preferred</li><li>Proven ability to develop and execute comprehensive fundraising strategies</li><li>Strong leadership and team management experience</li><li>Experience building and working with Boards and engaging volunteers in fundraising</li><li>Proficiency with donor databases/CRMs and data-driven decision-making</li><li>Excellent communication, relationship-building, and presentation skills</li><li>Ability to work both strategically and hands-on in a dynamic environment</li><li>Passion for the YMCA mission and commitment to community impact</li></ul><p><b>Compensation &amp; Benefits</b></p><p>Salary range: $150,000 &ndash; $160,000</p><p><b>Comprehensive benefits include:</b></p><ul><li>Medical and dental insurance</li><li>YMCA retirement plan (12% employer contribution after two-year eligibility period)</li><li>Paid time off, holidays, and personal days</li><li>YMCA family membership</li><li>On-site parking</li></ul><p><b>Additional Expectations</b></p><ul><li>Availability for occasional evenings and weekends for events and donor engagement</li><li>Active presence in the community as a representative of the YMCA</li><li>Commitment to diversity, equity, and inclusion in all aspects of the role</li><li>Perform other duties as assigned</li></ul><p>Pay: $150,000.00 - $160,000.00 per year</p><p>Benefits:</p><ul><li>403(b)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li></ul><p>Work Location: Hybrid remote in Somerville, MA 02143</p>

Chief Development Officer

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