donor services associate

CSL Plasma

<div><div><div><p><b>Entity:</b> CSL Plasma</p>
<p><b>Job Category:</b> Plasma Operations</p>
<p><b>Job Family:</b> Plasma Center Operations</p>
<p><b>Job Type:</b> Part Time</p>
<p><b>Location</b><b>:</b> Houston, Texas, United States</p>
<p><b>Employer Reference:</b> R-277102</p>
</div></div><div></div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><div><div>Responsibilities:<br>
<br>
<ul><li>Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.</li><li>In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor&rsquo;s hematocrit and total protein levels.</li><li>Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.</li><li>May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.</li><li>May answer the telephone and answer callers question or transfer call to appropriate staff member.</li><li>Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.</li><li>Alerts Group Leader or Supervisor of donor flow issues.</li><li>Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.</li><li>Understands the policies and procedures associated with hyper immune programs at the center if applicable.</li><li>Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety &amp; Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.</li><li>Maintains confidentiality of all personnel, donor and center information.</li><li>May be cross-trained in other areas to meet the needs of the business.</li><li>Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.</li><li>Perform other job-related duties as assigned.</li></ul><br>
Qualifications:<br>
<br>
<ul><li>High school diploma or equivalent required</li><li>Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience</li><li>Must be able to perform basic math calculations</li></ul><br>
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.</div></div>
</div><h2 class="jobSectionHeader"><b>About CSL Plasma</b></h2>
<div><p>CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.</p>
</div>
<h2 class="jobSectionHeader"><b>Our Benefits</b></h2>
<div><p>For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.</p>
</div>
<h2 class="jobSectionHeader"><b>You Belong at CSL</b></h2>
<div><p>At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.</p>
<p>To learn more visit https://www.csl.com/careers/inclusion-and-belonging</p>
</div>
<h2 class="jobSectionHeader"><b>Equal Opportunity Employer</b></h2>
<div><p>CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.</p></div></div><p></p>

Medical Screener - Reception Technician (Customer Service)

Palmetto Goodwill

<div><div>Delivers ACE (Amazing Customer Experience) to all internal and external customers.<br>
<ul><li>Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect,</li></ul>
Excellence) values.<br>
<ul><li>Embraces an expectation of learning and growth. Enthusiastically participates in training and development.</li><li>Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team</li></ul>
members feel respected, accepted, and included.<br>
<ul><li>Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)</li><li>Sorts, prices, and stocks hardline donations for sale according to established expectations.</li><li>Sorts, tags, and stocks softline donations for sale according to established expectations.</li><li>Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up</li></ul>
change for maximum mission impact.<br>
<ul><li>Accurately records donations, production of merchandise and specified tasks.</li><li>Meets established production goals corresponding to role in retail location.</li><li>Maintains clean work environment.</li><li>Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through</li></ul>
evaluation.<br>
<ul><li>Reports known or suspected security and/or theft problems to a member of store management,</li></ul>
appropriate District Manager, and/or Asset Protection department.<br>
<ul><li>Complies with all agency policies, procedures, and safety standards throughout all work areas;</li></ul>
maintains same to meet CARF, Department of Labor, and other regulatory standards.<br>
<ul><li>Maintains safety standards in the store and reports any exceptions to store management.</li><li>Performs other job-related duties as assigned by a member of store management.</li></ul></div>
Requirements:
<div>Must be able to:<br>
<ul><li>Understand English; comprehend instructions provided in verbal and written form.</li><li>Read and comprehend Retail Production and Training manuals; follow process instructions effectively</li></ul>
and efficiently.<br>
<ul><li>Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or</li></ul>
adaptable as work requirements change.<br>
<ul><li>Be a self-starter; work efficiently with minimal supervision after work instructions are provided.</li><li>Thrive in a dynamic, fast-moving environment.</li><li>Work effectively in a team-based environment; Interact professionally with customers and a highly diverse</li></ul>
employee base on a regular and routine basis.<br>
<ul><li>Work a flexible schedule, including weekends, and have reliable transportation to and from work.</li></ul>
Must have:<br>
<ul><li>Basic computer skills including use of various retail related systems, understanding of basic programs</li></ul>
(Microsoft Word), etc.<br>
<ul><li>Excellent customer service skills.</li><li>Multi-cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and</li></ul>
cultures.</div></div>

Retail Team Member II - PT - Hilton Head

<div><div><div><div><div><b>Summary</b></div>
</div><br>
<div><div>As the face of Palmetto Goodwill's retail locations, team members in the Retail Team Member II position provide Amazing Customer Experiences while receiving donations, processing donations, or maintaining efficient merchandising and sale of donations.</div>
</div><br>
<div><div><b>Essential Duties and Responsibilities</b></div></div><br>
<div>
<div><ul><li>Delivers ACE (Amazing Customer Experience) to all internal and external customers.</li></ul>
<ul><li>Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.</li></ul>
<ul><li>Embraces an expectation of learning and growth. Enthusiastically participates in training and development.</li></ul>
<ul><li>Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.</li></ul>
<ul><li>Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)</li></ul>
<ul><li>Sorts, prices, and stocks hardline donations for sale according to established expectations.</li></ul>
<ul><li>Sorts, tags, and stocks Softline donations for sale according to established expectations.</li></ul>
<ul><li>Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-upcharge for maximum mission impact.</li></ul>
<ul><li>Accurately records donations, production of merchandise and specified tasks.</li></ul>
<ul><li>Meets established production goals corresponding to role in retail location.</li></ul>
<ul><li>Maintains clean work environment.</li></ul>
<ul><li>Demonstrates proficiency of cashier, Softline production, or donor services / hardline production roles through evaluation.</li></ul>
<ul><li>Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department.</li></ul>
<ul><li>Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards.</li></ul>
<ul><li>Maintains safety standards in the store and reports any exceptions to store management.</li></ul>
<ul><li>Performs other job-related duties as assigned by a member of store management.</li></ul></div><br>
</div><br>
<div><div>Qualifications</div>
</div><br>
</div></div><p></p><div><div><div><div>Must be able to:<li></li>Understand English; comprehend instructions provided in verbal and written form.<li></li>Read and comprehend Retail Production and Training manuals; follow process instructions effectivelyand efficiently.<li></li>Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/oradaptable as work requirements change.<li></li>Be a self-starter; work efficiently with minimal supervision after work instructions are provided.<li></li>Thrive in a dynamic, fast-moving environment.<li></li>Work effectively in a team-based environment; Interact professionally with customers and a highly diverseemployee base on a regular and routine basis.<li></li>Work a flexible schedule, including weekends, and have reliable transportation to and from work.Must have:<li></li>Basic computer skills including use of various retail related systems, understanding of basic programs</div>
</div><br>
</div></div><p></p><div><div><div><div>(Microsoft Word), etc.<li></li>Excellent customer service skills.<li></li>Multi-cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people andcultures.</div>
</div><br>
<div><div>Education and Experience</div>
</div><br>
<div><div>Completion of any level of primary or secondary education, regardless of diploma/degree. Previous experience working in a retail environment preferred.</div>
</div><br>
<div><div>Physical Demands</div>
</div><br>
<div><div>While performing the essential duties and responsibilities of this job, the employee is:<li></li>Regularly required to: stand; walk; bend; stoop; kneel; crouch; talk and/or hear; use close, distance andperipheral vision; use depth perception and the ability to adjust focus; use hands and fingers to handle orfeel objects, tools, or controls; and reach with hands and arms.<li></li>Regularly required to lift and/or move up to 50 pounds and occasionally lift and/or move over50 pounds.<li></li>Rarely required to sit.</div>
</div><br>
<div><div>Work Environment</div>
</div><br>
<div><div>Work is usually performed in a retail indoor setting. The employee may occasionally be exposed to outside weather conditions (extreme cold or heat). The employee may frequently be exposed to dust and odors. The noise level in the work environment is usually moderate.</div>
</div><br>
</div></div><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.</p>
<p>
#ind123</p>
Requirements:
<div><div><div><div>Summary</div>
</div><br>
<div><div>As the face of Palmetto Goodwill's retail locations, team members in the Retail Team Member II position provide Amazing Customer Experiences while receiving donations, processing donations, or maintaining efficient merchandising and sale of donations.</div>
</div><br>
<div><div><b>Essential Duties and Responsibilities</b></div></div><br>
<div>
<div><ul><li>Delivers ACE (Amazing Customer Experience) to all internal and external customers.</li></ul>
<ul><li>Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.</li></ul>
<ul><li>Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
</li></ul><ul><li> Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.</li></ul>
<ul><li>Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)</li></ul>
<ul><li>Sorts, prices, and stocks hardline donations for sale according to established expectations.</li></ul>
<ul><li>Sorts, tags, and stocks Softline donations for sale according to established expectations.</li></ul>
<ul><li>Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-upcharge for maximum mission impact.</li></ul>
<ul><li>Accurately records donations, production of merchandise and specified tasks.</li></ul>
<ul><li>Meets established production goals corresponding to role in retail location.</li></ul>
<ul><li>Maintains clean work environment.</li></ul>
<ul><li>Demonstrates proficiency of cashier, Softline production, or donor services / hardline production roles through evaluation.</li><li>Reports known or suspected security and/or theft problems to a member of store management,appropriate District Manager, and/or Asset Protection department.</li></ul>
<ul><li>Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards.</li></ul>
<p>
&bull; Maintains safety standards in the store and reports any exceptions to store management.&bull; Performs other job-related duties as assigned by a member of store management.</p></div><br>
</div><br>
<div><div><b>Qualifications</b></div>
</div><br>
</div></div><p></p><div><div><div><div><p><b>Must be able to:</b></p>
<ul><li>Understand English; comprehend instructions provided in verbal and written form.</li></ul>
<ul><li>Read and comprehend Retail Production and Training manuals; follow process instructions effectively and efficiently.</li></ul>
<ul><li>Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or adaptable as work requirements change.</li></ul>
<ul><li>Be a self-starter; work efficiently with minimal supervision after work instructions are provided.</li></ul>
<ul><li>Thrive in a dynamic, fast-moving environment.</li></ul>
<ul><li>Work effectively in a team-based environment; Interact professionally with customers and a highly diverse employee based on a regular and routine basis.</li></ul>
<ul><li>Work a flexible schedule, including weekends, and have reliable transportation to and from work. Must have:</li></ul>
<ul><li>Basic computer skills including use of various retail related systems, understanding of basic programs</li></ul>
</div>
</div><br>
</div></div><p></p><div><div><div><div><p>(Microsoft Word), etc.</p>
<ul><li>Excellent customer service skills.</li></ul>
<ul><li>Multi-cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and cultures.</li></ul></div><br>
</div><br>
<div><div><b>Education and Experience</b></div>
</div><br>
<div><div>Completion of any level of primary or secondary education, regardless of diploma/degree. Previous experience working in a retail environment preferred.</div>
</div><br>
<div><div><b>Physical Demands</b></div></div><br>
<div>
<div><p>While performing the essential duties and responsibilities of this job, the employee is:</p>
<ul><li>Regularly required to: stand; walk; bend; stoop; kneel; crouch; talk and/or hear; use close, distance and peripheral vision; use depth perception and the ability to adjust focus; use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms.</li></ul>
<ul><li>Regularly required to lift and/or move up to 50 pounds and occasionally lift and/or move over50 pounds.</li></ul>
<ul><li>Rarely required to sit.</li></ul></div><br>
</div><br>
<div><div>Work Environment</div>
</div><br>
<div><div>Work is usually performed in a retail indoor setting. The employee may occasionally be exposed to outside weather conditions (extreme cold or heat). The employee may frequently be exposed to dust and odors. The noise level in the work environment is usually moderate.</div>
</div><br>
</div></div><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.</p></div>

Retail Team Member II - FT - Beesferry (West Ashley)

<div><div>Qualifications<br>
Must be able to:<br>
<ul><li>Understand English; comprehend instructions provided in verbal and written form.</li><li>Read and comprehend Retail Production and Training manuals; follow process instructions effectively</li></ul>
and efficiently.<br>
<ul><li>Multi‐task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or
</li></ul>adaptable as work requirements change.<br>
<ul><li>Be a self‐starter; work efficiently with minimal supervision after work instructions are provided.</li><li>Thrive in a dynamic, fast‐moving environment.</li><li>Work effectively in a team‐based environment; Interact professionally with customers and a highly diverse
</li></ul>employee base on a regular and routine basis.<br>
<ul><li>Work a flexible schedule, including weekends, and have reliable transportation to and from work.</li></ul>
Must have:<br>
<ul><li>Basic computer skills including use of various retail related systems, understanding of basic programs</li></ul>
(Microsoft Word), etc.<br>
<ul><li>Excellent customer service skills.</li><li>Multi‐cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and
</li></ul>cultures</div>
Requirements:
<div>Essential Duties and Responsibilities<br>
<ul><li>Delivers ACE (Amazing Customer Experience) to all internal and external customers.</li><li>Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect,
</li></ul>Excellence) values.
<br>
<ul><li>Embraces an expectation of learning and growth. Enthusiastically participates in training and development.</li><li>Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team
</li></ul>members feel respected, accepted, and included.<br>
<ul><li>Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)</li><li>Sorts, prices, and stocks hardline donations for sale according to established expectations.</li><li>Sorts, tags, and stocks softline donations for sale according to established expectations.
</li><li>Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up
</li></ul>change for maximum mission impact.
<br>
<ul><li>Accurately records donations, production of merchandise and specified tasks.</li><li>Meets established production goals corresponding to role in retail location.</li><li>Maintains clean work environment.</li><li>Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through
</li></ul>evaluation.<br>
<ul><li>Reports known or suspected security and/or theft problems to a member of store management,</li></ul>
appropriate District Manager, and/or Asset Protection department.<br>
<ul><li>Complies with all agency policies, procedures, and safety standards throughout all work areas;
</li></ul>maintains same to meet CARF, Department of Labor, and other regulatory standards.<br>
<ul><li>Maintains safety standards in the store and reports any exceptions to store management.</li><li>Performs other job‐related duties as assigned by a member of store management.</li></ul></div></div>

Retail Team Member II - PT - Rivers Avenue

Retail Team Member II - PT - Bees Ferry W. Ashley

<div><ul><li>Delivers ACE (Amazing Customer Experience) to all internal and external customers.</li><li>Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect,</li></ul>
Excellence) values.<br>
<ul><li>Embraces an expectation of learning and growth. Enthusiastically participates in training and development.</li><li>Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team</li></ul>
members feel respected, accepted, and included.<br>
<ul><li>Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)</li><li>Sorts, prices, and stocks hardline donations for sale according to established expectations.</li><li>Sorts, tags, and stocks softline donations for sale according to established expectations.</li><li>Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up</li></ul>
change for maximum mission impact.<br>
<ul><li>Accurately records donations, production of merchandise and specified tasks.</li><li>Meets established production goals corresponding to role in retail location.</li><li>Maintains clean work environment.</li><li>Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through</li></ul>
evaluation.<br>
<ul><li>Reports known or suspected security and/or theft problems to a member of store management,</li></ul>
appropriate District Manager, and/or Asset Protection department.<br>
<ul><li>Complies with all agency policies, procedures, and safety standards throughout all work areas;</li></ul>
maintains same to meet CARF, Department of Labor, and other regulatory standards.<br>
<ul><li>Maintains safety standards in the store and reports any exceptions to store management.</li><li>Performs other job-related duties as assigned by a member of store management.</li></ul>
Requirements:
<div>Must be able to:<br>
<ul><li>Understand English; comprehend instructions provided in verbal and written form.</li><li>Read and comprehend Retail Production and Training manuals; follow process instructions effectively</li></ul>
and efficiently.<br>
<ul><li>Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or</li></ul>
adaptable as work requirements change.<br>
<ul><li>Be a self-starter; work efficiently with minimal supervision after work instructions are provided.</li><li>Thrive in a dynamic, fast-moving environment.</li><li>Work effectively in a team-based environment; Interact professionally with customers and a highly diverse</li></ul>
employee base on a regular and routine basis.<br>
<ul><li>Work a flexible schedule, including weekends, and have reliable transportation to and from work.</li></ul>
Must have:<br>
<ul><li>Basic computer skills including use of various retail related systems, understanding of basic programs</li></ul>
(Microsoft Word), etc.<br>
<ul><li>Excellent customer service skills.</li><li>Multi-cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and</li></ul>
cultures.<br>
Education and Experience<br>
Completion of any level of primary or secondary education, regardless of diploma/degree. Previous experience<br>
working in a retail environment preferred.<br>
Physical Demands<br>
While performing the essential duties and responsibilities of this job, the employee is:<br>
<ul><li>Regularly required to: stand; walk; bend; stoop; kneel; crouch; talk and/or hear; use close, distance and</li></ul>
peripheral vision; use depth perception and the ability to adjust focus; use hands and fingers to handle or<br>
feel objects, tools, or controls; and reach with hands and arms.<br>
<ul><li>Regularly required to lift and/or move up to 50 pounds and occasionally lift and/or move over50 pounds.</li><li>Rarely required to sit.</li></ul>
Work Environment<br>
Work is usually performed in a retail indoor setting. The employee may occasionally be exposed to outside<br>
weather conditions (extreme cold or heat). The employee may frequently be exposed to dust and odors. The<br>
noise level in the work environment is usually moderate.</div></div>

Retail Team Member II - PT - Charleston Outlet

Northern Manhattan Improvement Corporation (NMIC)

<div>
 <strong>
  Agency Background
  <br/>
  <br/>
 </strong>
 Northern Manhattan Improvement Corporation (NMIC) is a community-based, not-for-profit settlement house founded in 1979 that has grown into a leading multi-service agency with over 140 staff members serving New York City with a focus on upper Manhattan and the Bronx. Our mission is to serve as a catalyst for positive change in the lives of the people in our community on their paths to secure and prosperous futures. Integration is the cornerstone of NMIC&rsquo;s programs, and our staff can identify and address a broad array of immediate needs through comprehensive crisis intervention services. With their crises resolved, clients move seamlessly to capacity building services through our holistic programs designed to transition individuals and families to self-sufficiency.
 <br/>
 <br/>
 <strong>
  Job Title:
 </strong>
 <strong>
  Communications Associate
  <br/>
  <br/>
 </strong>
 <strong>
  Department:
 </strong>
 <strong>
  Administration
  <br/>
  <br/>
 </strong>
 <strong>
  Reports To:
 </strong>
 <strong>
  Director of Development
  <br/>
  <br/>
 </strong>
 <strong>
  Location:
 </strong>
 <strong>
  Main Office: 45 Wadsworth Avenue, NY, NY 10033
  <br/>
  <br/>
 </strong>
 <strong>
  FLSA Status:
 </strong>
 <strong>
  Exempt
  <br/>
  <br/>
 </strong>
 <strong>
  Work Model: Hybrid
  <br/>
  <br/>
 </strong>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 The Communications Associate supports NMIC&rsquo;s fundraising and donor engagement efforts by managing the production and coordination of donor-facing communications, digital content, and promotional materials. Working closely with the Director of Development and Development Associate, this role helps ensure that NMIC&rsquo;s messaging, visual materials, and communications channels effectively support fundraising campaigns, donor stewardship, and organizational visibility.
 <br/>
 <br/>
 This position is responsible for developing and managing social media content, maintaining the organization&rsquo;s website, producing digital and print materials for fundraising initiatives, and supporting communications related to development events and campaigns. The ideal candidate is creative, organized, and able to manage multiple communications projects while maintaining strong attention to detail and brand consistency.
 <br/>
 <br/>
 <strong>
  Essential Functions And Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Donor Communications &amp; Development Materials
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work with the Director of Development to implement and manage the department&rsquo;s communications plan and schedule.
  </li>
  <li>
   Prepare donor stewardship materials including newsletters, updates, and donor communications.
  </li>
  <li>
   Coordinate the preparation of the organization&rsquo;s Annual Report, including drafting content and gathering visual materials.
  </li>
  <li>
   Assist with preparing materials for donor meetings, site visits, and cross-departmental initiatives.
  </li>
  <li>
   Support fulfillment of sponsor and partner recognition deliverables throughout the year.
  </li>
  <li>
   Coordinate communications priorities across development campaigns, stewardship initiatives, and events.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Social Media Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and draft content for NMIC&rsquo;s social media platforms to support fundraising campaigns, events, and organizational visibility.
  </li>
  <li>
   Manage the social media calendar and publishing schedule.
  </li>
  <li>
   Publish approved content across social media platforms and ensure consistency with organizational messaging.
  </li>
  <li>
   Monitor basic engagement metrics and help inform future social media content.
  </li>
  <li>
   Ensure proper acknowledgment of government funders across digital media platforms as required including social media, website, and newsletter.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Graphic Design &amp; Communications Materials
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design print and digital materials that support fundraising campaigns, events, and outreach initiatives in Canva.
  </li>
  <li>
   Create promotional materials such as flyers, invitations, and visual assets for fundraising efforts.
  </li>
  <li>
   Develop visual materials for development events including programs, signage, and sponsor recognition materials.
  </li>
  <li>
   Produce visual assets for the website and digital platforms.
  </li>
  <li>
   Coordinate programmatic asset requests with graphic designer.
  </li>
  <li>
   Oversee internal coordination of capital or special graphic design requests like signage and printed materials.
  </li>
  <li>
   Maintain brand consistency across communications materials and digital channels.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Website Content &amp; Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Draft and update content for the organization&rsquo;s website, including donor-facing and fundraising content.
  </li>
  <li>
   Ensure program and fundraising information on the website remains current and accurate.
  </li>
  <li>
   Maintain and update website pages, visual assets, and routine content updates.
  </li>
  <li>
   Ensure the website supports donor engagement and fundraising initiatives.
  </li>
  <li>
   Ensure proper acknowledgment of government funders on the website.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Grant Writing &amp; Development Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide editing and drafting support to the Grant Writer during peak proposal periods.
  </li>
  <li>
   Assist with drafting proposal narratives and supporting materials for private funders.
  </li>
  <li>
   Format proposal attachments according to funder requirements.
  </li>
  <li>
   Maintain an organized library of documents commonly required for grant submissions.
  </li>
  <li>
   Support in monitoring private grant application portals for proposal status updates and notifications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Fundraising Events &amp; Campaign Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Create promotional and communications materials for fundraising events.
  </li>
  <li>
   Prepare event collateral such as invitations, programs, signage, and sponsor materials.
  </li>
  <li>
   Support communications related to fundraising campaigns and appeals.
  </li>
  <li>
   Assist with post-event communications and follow-up materials.
  </li>
  <li>
   Assist with logistics and preparation for fundraising events, including NMIC&rsquo;s benefit and other events.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2&ndash;4 years of experience in nonprofit communications, marketing, development communications, or a related field.
  </li>
  <li>
   Strong writing and editing skills, with the ability to prepare clear and engaging donor-facing communications.
  </li>
  <li>
   Experience managing social media platforms and digital content calendars.
  </li>
  <li>
   Experience producing graphic design or communications materials (experience with tools such as Canva, Adobe Creative Suite, or similar platforms preferred).
  </li>
  <li>
   Experience updating website content using a content management system (CMS).
  </li>
  <li>
   Strong organizational skills and ability to manage multiple communications projects simultaneously.
  </li>
  <li>
   Ability to collaborate with colleagues across departments and manage competing priorities.
  </li>
  <li>
   Commitment to NMIC&rsquo;s mission and values.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Salary/Benefits
  <br/>
  <br/>
 </strong>
 NMIC offers a generous benefits package including medical, dental, life, and disability insurance; paid time off consisting of 20 vacation days, 15 sick days, 5 personal days, 11 agency holidays, plus the week off from Christmas Eve through New Year's Day; a 401k with agency contribution; and other benefits.
 <br/>
 <br/>
 <strong>
  Salary Range
 </strong>
 : $60,000 - $75,000
 <br/>
 <br/>
 <strong>
  Nmic Is An Equal Employment Opportunity Employer
  <br/>
  <br/>
 </strong>
 NMIC is an Equal Opportunity Employer and actively encourages candidates of diverse backgrounds to apply for employment. Applicants must meet the minimum requirements in terms of qualifications. An equivalent combination of education and experience will be considered unless specifically stated otherwise.
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Communications Associate

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