dsp engineer

STMicroelectronics

<div>OUR STORY 
 
At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today. 
 
When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world. 
 
Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential.
Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.
Job Description
 
Senior DSP design engineers contribute to a dynamic organization responsible for developing modem and signal processing algorithms for wireless communication systems.
Key responsibilities:
<div><ul><li>Conduct system studies related to the radio physical layer for wireless technologies.
</li></ul><ul><li>Define system features and functions, including requirements, test cases, algorithms, and parameter settings.
</li></ul><ul><li>Design innovative DSP algorithms for wireless communication modems, focusing on physical layer algorithms.
</li></ul><ul><li>Develop system models to analyze the performance of required features and algorithms, primarily through design modeling and simulations.
</li></ul><ul><li>Support system verification, characterization, and test result analysis.
</li></ul><ul><li>Create fixed-point models for designed algorithms and assist in specifying optimized architectures for hardware implementation.
</li></ul><ul><li>Collaborate with hardware designers and document designs.
</li></ul><ul><li>Gain a deep understanding of wireless modem architectures.
</li></ul><ul><li>Drive continuous improvements in designs, simulation tools, and processes while maintaining compliance with relevant standards.
</li></ul><ul><li>Collaborate on new features, simulations, and improvements with cross-functional development teams located in Cairo, Egypt, and other global teams.
</li></ul></div>The role encompasses architecture definition, algorithm design, characterization, testing, and validation.
Desired Competencies:
<ul><li>Adaptability, flexibility, creativity, and innovation, with a focus on networking and teamwork.
</li><li>A proven background in communication theory and digital signal processing, including time and frequency synchronization, tracking loops, detection, information theory, MIMO equalization, and signal decoding.
</li><li>Solid understanding of various wireless communication technologies, particularly the Physical Layer.
</li><li>Experience in algorithm development for wireless communication systems.
</li><li>Solid understanding of floating-point and fixed-point numerical simulation models.
</li><li>Experts in MATLAB&reg;, C, and C++ programming languages.
</li><li>Experience in analyzing simulations using MATLAB&reg;, C, and C++.
</li><li>Analytical mindset with high capacity and result-oriented ability to deliver under pressure. Ability to multitask, meet deadlines, and contribute to multiple projects simultaneously.
</li><li>Excellent English skills, both verbal and written, enabling effective communication and fostering positive relationships internally and externally.
</li><li>Highly motivated, self-driven, and an excellent team player.
</li></ul>ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics &amp; integrity, purpose &amp; values, organization &amp; change, business strategy, and performance.
At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture. 
 
To discover more, visit st.com/careers.</div>

Senior DSP Design Engineer

Nextiva

<div><div>Redefine the future of customer experiences. One conversation at a time. 

At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service&reg;, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.</div> 
Nextiva is building a next-generation voice and video platform to power our Unified Communications (UCaaS) and Contact Center (CCaaS) products. This platform blends open-source components with in-house innovation to deliver carrier-grade quality and 99.999% uptime. We need a Software Engineer to drive development of real-time voice/video services, enhancing call quality and reliability and enabling AI-powered voice features on our unified customer experience (UCXM) platform. You will work on everything from media servers and audio processing to cloud deployment, ensuring our system is scalable, secure, and high performing. We operate with a DevOps culture &ndash; engineers own their code from development through production

Key Responsibilities
<ul>
<li>Develop Core Communication Services: Build and maintain backend services for voice/video calling (signaling servers, call routing logic, media gateways) using SIP and WebRTC. Implement features like call setup, conferencing, transfers, and recording with a focus on efficiency and reliability.</li>
<li>Enhance Audio Quality (DSP): Implement and tune digital signal processing algorithms for superior call audio. This includes noise suppression, echo cancellation, jitter buffer optimization, and voice activity detection to ensure crystal-clear, uninterrupted communication even on poor networks.</li>
<li>Optimize Media &amp; Codecs: Work with real-time media streaming (RTP) and various codecs (Opus, G.711, H.264, etc.). Optimize codec configurations and adapt bitrates on the fly based on network conditions to balance quality and bandwidth.</li>
<li>Integrate Voice AI Features: Embed speech-to-text (ASR) and text-to-speech (TTS) capabilities into the platform. Enable AI voice agents to participate in calls by streaming audio to AI services and injecting synthesized speech responses. Manage conversation flow between humans and AI (handling interruptions, timing responses) to make interactions feel natural.</li>
<li>Ensure Scalability &amp; Resilience: Design services with a cloud-native approach (microservices, containers) for deployment on Kubernetes. Implement high-availability strategies (clustering, failover) across global data centers so that the platform achieves five-9s uptime with no downtime for maintenance.</li>
<li>Performance &amp; Reliability Tuning: Continuously profile and improve system performance end-to-end. Minimize call setup times and audio latency through efficient coding (C/C++ for media processing) and system optimizations.</li>
<li>DevOps &amp; Support: Use CI/CD pipelines to deploy updates safely with zero downtime. Write comprehensive automated tests (unit, integration, load) for your features. Participate in on-call rotation to troubleshoot and resolve production issues in real time, and implement lasting solutions to prevent recurrence.</li>
<li>Collaboration: Work closely with Product Managers, front-end teams, AI/ML team and with network engineers.</li>
</ul>
Qualifications
<ul>
<li>Real-Time Communications: 5+ years of experience developing VoIP or real-time communication systems. Strong knowledge of SIP protocol, WebRTC, and related networking (RTP, NAT traversal). Proven ability to implement call logic and troubleshoot signaling and media issues.</li>
<li>Audio/DSP Expertise: Hands-on experience with audio processing in real time. Familiarity with noise reduction, echo cancellation, jitter buffers, and other voice QoS techniques. Comfort optimizing or using audio codecs (Opus, G.711, etc.) and improving call quality under varying network conditions.</li>
<li>Strong Coding Skills: Proficiency in C/C++ for high-performance, multi-threaded systems programming. Experience writing efficient, low-latency code (lock-free structures, memory management). Additionally, skilled with a higher-level language like Go or Java for building microservices and control logic.</li>
<li>Cloud &amp; Scalability: Experience building and deploying services in a cloud-native environment (Docker, Kubernetes). Knowledge of designing scalable microservices and using cloud infrastructure (AWS, GCP, or Azure) for load balancing, monitoring, and fault tolerance.</li>
<li>Voice AI Familiarity: Exposure to integrating speech recognition and text-to-speech in applications. You've perhaps worked with voice assistants, IVR systems, or call center AI &ndash; you understand basic latency/accuracy trade-offs and how to interface with speech APIs/SDKs.</li>
<li>Security &amp; Compliance: Basic understanding of securing voice communications (TLS, SRTP) and safeguarding customer data (GDPR, HIPAA considerations for call recordings, etc.). Designs solutions with privacy and security best practices in mind.</li>
<li>DevOps Mindset: Comfortable using CI/CD, infrastructure-as-code, and logging/monitoring tools. Willing to take ownership of code in production &ndash; debugging live issues, optimizing resource usage, and responding to incidents.</li>
<li>Team Player: Excellent collaboration and communication skills. Experience working in Agile teams. Ability to clearly document designs and mentor others. A proactive attitude to problem-solving and an enthusiasm for continuous learning in the fast-evolving communications and AI field.</li>
</ul>
Nextiva DNA (Core Competencies)

Nextiva's most successful team members share common traits and behaviors:
<ul>
<li>Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.</li>
<li>Critical Thinker: Understands the &quot;why&quot; and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.</li>
<li>Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.</li>
</ul>
Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

The expected hiring range is $100,000 - $180,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.
<ul>
<li>Health - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage</li>
<li>Insurance - Life, disability, and supplemental indemnity plans</li>
<li>Work-Life Balance ️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays</li>
<li>Financial Security - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA</li>
<li>Wellness &zwj; - Employee Assistance Program and comprehensive wellness initiatives</li>
<li>Growth - Access to ongoing learning and development opportunities and career advancement</li>
</ul>
At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

#LI-MS1 #LI-Remote<div>

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.</div></div>

Senior Voice & Video Platform DSP Engineer

Nissint Technologies, LLC

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Parental leave</li>
<li>Profit sharing</li>
<li>Signing bonus</li>
<li>Training &amp; development</li>
<li>Tuition assistance</li>
<li>Vision insurance</li>
<li>Wellness resources</li>
</ul></div><div><div>Description 
</div><div>At Nissint Technologies, you'll work on high-impact, cutting-edge projects with a skilled team of developers, delivering custom software solutions to the Intelligence Community. We offer a flexible, supportive environment with competitive compensation, professional growth opportunities, and a strong emphasis on work-life balance, ensuring you can thrive both personally and professionally. 
</div><div>This job presents an exciting opportunity to collaborate with a group of talented professionals dedicated to enhancing the efficiency and adaptability of software frameworks for real-time digital signal processing and high-throughput communications. Your role will be to develop software that fosters collaboration among developers through shared tools and standards, ensuring reusability and seamless integration, while maintaining an emphasis on modular components for flexibility and interchangeability. As part of our team, you&rsquo;ll have opportunities to grow your skills in a dynamic environment, collaborate with experts from various fields, and be part of a forward-thinking team that pushes the boundaries of technology to solve real-world problems. 
</div><div>Responsibilities 
</div><ul><li>Support and maintain container orchestration systems (e.g., Kubernetes).</li>
<li>Troubleshoot and resolve issues in high-speed networking and network protocol implementations.</li>
<li>Debug existing software and correct defects.</li>
<li>Design and code new software or modify existing software to add new features.</li>
<li>Integrate existing software into new or modified systems or operating environments.</li>
<li>Ensure quality control of all developed and modified software.</li>
<li>Modify existing software to adapt to new hardware or improve performance.</li>
</ul><div>Requirements 
</div><ul><li>Mandatory experience with C++.</li>
<li>Proficiency in Python.</li>
<li>Knowledge of GoLang (Go).</li>
<li>Experience with GitOps and agile Dev(Sec)Ops using GitLab.</li>
<li>Familiarity with API development (e.g., gRPC, REST, CORBA).</li>
<li>Strong Linux/Unix system knowledge.</li>
<li>Experience with high-speed, distributed processing application development.</li>
</ul><div>Desired Skills 
</div><ul><li>Certification as a Certified Kubernetes Administrator (CKA).</li>
<li>Additional experience with container orchestration tools beyond Kubernetes.</li>
<li>Expertise in network protocols and high-speed networking.</li>
<li>Advanced knowledge of Dev(Sec)Ops practices.</li></ul></div></div>

DSP Containerization Engineer

VOCAL Technologies, LTD.

Experienced Senior Embedded Software Engineer (+7 Years Experience Req)VOCAL Technologies Ltd. is actively seeking a senior level Senior Embedded Software Engineer to join our growing team supporting Telecommunications and Embedded Systems development. This candidate plays an important role carrying out a range of responsibilities to include:Responsibilities:<ul><li>Designing fast and efficient DSP algorithms for implementation on embedded processors.</li><li>Architect and implement bare metal, RTOS-based, and Linux firmware designs.</li><li>Analyzing the performance impact of algorithms by estimating the processing resources such as MIPS, ROM and RAM.</li><li>Coordinating software and hardware development activities with other engineers such as prototyping and tuning algorithms and testing performance</li><li>Research on new technologies and how they can be incorporated in VOCALs custom products for improvement.</li></ul>Required Qualifications:<ul><li>Must be legally authorized to work in the United States without sponsorship.</li><li>+7 Years Experience Req</li></ul>Preferred Qualifications:<ul><li>Designing, developing, and testing real-time systems (signal processing algorithms)</li><li>Significant development experience in implementing DSP modules in embedded real-time environments such as commercial DSPs, ARMs in C or C++</li><li>Excellent understanding of wired and wireless communications systems and digital signal processing of analog and digital waveforms for transmit and receive functions</li><li>Applying principles, methods, and applications of communication theory such as (signal processing,) decision theory, estimation theory, and modulation-demodulation</li><li>Systems Engineering (data communications architectures, telecom network design, protocol analysis and selection)</li><li>Experience with computer networking protocols (TCP/UDP/IP, RTP, MPLS, NDN)</li><li>Embedded Hardware Interfacing: SPI, TDM, Ethernet, USB, I2C</li><li>Telecom Protocol Standards: ITU-T, IETF, 3GPP</li><li>Demonstrated creative, critical thinking and troubleshooting skills, strong collaborative skills, strong written and verbal communication</li></ul>Education Requirements:Master&rsquo;s degree in Electrical/Computer Engineering, Computer Science, or a related technical field.10+ years of working experience in lieu of degree.This is a full time position located at:<ul><li>Commons, 520 Lee Entrance #202, Buffalo, NY 14228</li></ul>About VOCAL Technologies LtdVOCAL Technologies is a design house dedicated to providing innovative solutions to our customers engineering problems. VOCAL has over 40 years of expertise in telecommunications engineering for the industrial, commercial and military/DoD markets with comprehensive product designs, system integration, and software and hardware engineering. Recent products and technologies include beamforming, cloud-based communications systems, video surveillance, voice and data RF devices, secure government devices, lawful interception software, ATAs, VoIP clients and servers, medical devices, radios, embedded modems, T.38 fax, FoIP, MoIP, and RASoIP. Custom engineering designs range from turn-key solutions to complete designs including hardware, software and integration into finished products.Job Type: Full-timePay: $90,000.00 - $130,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Embedded software and C programming: 7 years (Required)</li></ul>Ability to Commute:<ul><li>Buffalo, NY 14228 (Required)</li></ul>Work Location: In person

Experienced Senior Embedded Software Engineer (+7 Years Experience Req)

Qualcomm

<div><h2 class="jobSectionHeader">Company:</h2>
Qualcomm India Private Limited<h2 class="jobSectionHeader">
Job Area:</h2>
Engineering Group, Engineering Group &gt; Hardware Engineering
General Summary:
As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements.
Minimum Qualifications:<ul><li>Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience.
</li></ul>OR 
Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience.
 
OR 
PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience.<div>
Preferred Qualifications:</div><div><div><div><ul><li>Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field.</li><li>5+ years of Hardware Engineering or related work experience.</li><li>2+ years of experience with circuit design (e.g., digital, analog, RF).</li><li>2+ years of experience utilizing schematic capture and circuit simulation software.</li><li>2+ years of experience with hardware design and measurement instruments such as oscilloscopes, spectrum analyzers, RF tools, etc.</li><li>1+ year in a technical leadership role with or without direct reports.</li></ul></div>
Principal Duties and Responsibilities:<ul><li>Leverages Hardware knowledge and experience to plan, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems.</li><li>Integrates features and functionality into hardware designs in line with proposals or roadmaps.</li><li>Conducts complex simulations and analyses of designs as well as implements designs with the best power, performance, and area.</li><li>Collaborates with teams (e.g., design, verification, validation, software and systems engineering, architecture development teams, etc.) to implement new requirements and incorporate the latest test solutions in the production program to improve the yield, test time, and quality.</li><li>Evaluates, characterizes, and develops the manufacturing solutions for leading edge products in the most advanced processes and bring-up product to meet customer expectations and schedules.</li><li>Evaluates reliability of critical materials, properties, and techniques and brings innovation, automation, and optimization to maximize productivity.</li><li>Evaluates complex design features to identify potential flaws, compatibility issues, and/or compliance issues.</li><li>Writes detailed technical documentation for Hardware projects.</li></ul></div>
Level of Responsibility:
<ul><li>Works independently with minimal supervision.</li><li>Provides supervision/guidance to other team members.</li><li>Decision-making may affect work beyond immediate work group.</li><li>Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc.</li><li>Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.</li></ul></div>
Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers.</div>

Physical Design CAD Engineer, Sr Lead

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon&rsquo;s sustainability goals? 
 
Equal parts advisor and operating partner, Amazon&rsquo;s team of Delivery Partner Managers assists and guides our Amazon DSPs (Delivery Service Partner) business owners as they build and grow successful middle-mile businesses during a transformational time. 
 
Account Manager (Delivery Partner Manager) manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, Delivery Partner Manager, work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success. 
 
Key job responsibilities 
As a Delivery Partner Manager, you will partner with 25-30 DSP owners across the Kingdom of Saudi Arabia including entrepreneurs with no background in the logistics industry, or seasoned logistics carrier (Depending on business program) 
 
Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. 
 
Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. 
 
Support owners by removing obstacles and improving financial, operational, and safety practices at the network level. 
 
As Lead, Delivery Partner Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally. 
 
They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few. The Delivery Partner Managers support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and strategy. 
 
The Delivery Partner Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively. 
 
A day in the life 
Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance. 
 
Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period. 
 
Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only) 
 
Performance: Coach and ensure effective upskilling and utilisation of AMZL tools. 
 
Performance: Deep dive to identify customer metric improvement opportunities. 
 
Performance: Champion the consistent application of Last Mile processes within Delivery Stations &ndash; challenge UTR processes that impact OTR. 
 
Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive) 
 
Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. 
 
Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements) 
 
Experience: Communication alignment to DSP business owners following close collaboration with OTR partners. 
 
Be the voice of the DSP within and represent them within the AMZL business. 
 
Experience: Improve driver standards to protect brand image. 
 
Capacity Management: Work with the DSP&rsquo;s to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree</li><li>Experience analyzing data and best practices to assess performance drivers</li><li>5+ years of Supply Chain, Product Management, Program Management experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience</li><li>Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights</li><li>MBA</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Delivery Partner Manager, KSA, Quick Commerce

<div>Key Accountabilities
<ul><li>Responsible for managing and executing all DSP profiles in Production related to customer and channels as per the instructions from the line manager, ensuring all profiles have the correct accesses and restrictions as per their designated channel, in accordance with TDRA mandates and Business Rules.
</li><li>Ensuring the execution of Suspension/ Deletion of all Dormant DSP Profiles as per the defined rules for Dormancy. The Candidate will conduct regular exercises and reports to highlight Dealer, User and Enabler performance, registration, etc.
</li><li>Take part in any CR impacting profile configuration for all Sales Channels.
</li><li>Provide assistance in creating automated reports with Configurable KPI&rsquo;s to measure device performance.
</li><li>Ensure the Hardware team maintains an accurate inventory of all DSP devices, tracking device allocation to employees and departments.
</li><li>The candidate will provide assistance in planning and deploying newly procured devices to the market, including TDRA Registration.
</li><li>The Candidate will perform Asset Tracking and Reporting, generating regular reports on device utilization, maintenance status, and any deviations from asset management policies. Identifying opportunities for cost savings and optimization.
</li><li>The Candidate will manage Device Retirement and Disposal: Ensuring processes for EOL for devices and disposal of mobile devices, including data wiping and recycling are being followed.
</li></ul>Qualifications:
<ul><li>Minimum Advanced level or Business Administration/technical degree
</li></ul>Experience:
<ul><li>Minimum 2-4 years of experience in a similar role in telecommunication industry
</li><li>Strong customer experience and service delivery skills and knowledge highly desirable
</li><li>Highly Skilled in Microsoft office and having advance grade in Excel analytics.
</li></ul>Skills
<ul><li>Analytical Expert, advanced skills in Excel.
</li><li>Product/Service/Controls Expert: Convert Findings into technical requirements Via CR process, validate Testing Scenario&rsquo;s and raise any PDI&rsquo;s.
</li><li>Eco-Systems Expert: Provisioning System like DSP, Asset Management System Like manage X.
</li><li>Channel Structure Expert: Identify Channel structure, accordingly Implement/Modify System profiles to meet Sales and Governance/Regulatory Requirements.
</li><li>Channel technical Governance Expert: convert all regulatory RFI&rsquo;s and mandates into executable action plans.
</li><li>Technical Reporting: Suggest and implement DSP Device and Profile Automated reporting to manage Asset Performance and Avoid any market Breach (Compliance or Revenue).
</li><li>Flexible, creative and adaptable to changing environments and pressures.
</li><li>Should be able to convert compliance Mandates into business requirements and draft into a document to implement changes.
</li><li>Excellent verbal and written communication skills with an ability to analyze data and think A to Z of consequences.
</li><li>Strong analytical and product management skills.
</li><li>Ability to interact professionally with a diverse group of people, all levels within the organization such as executives, managers, and subject matter experts.
</li><li>High levels of computer literacy in Word, Excel, Access, Power Point, Outlook and presentation skills.
</li><li>Proficiency in business applications such Siebel, BSCS, POS and Oracle highly desirable.</li></ul></div>

Channel Registration & Enablement Agent

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