sales manager

project manager

housekeeping supervisor

assistant sales manager

hse manager

duty manager

Mandarin Oriental Hotel Group

<p></p><div><p>Mandarin Oriental, Doha is looking for a Duty Manager to join our Front Office team.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p>
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p></p><p><b>
As Duty Manager, you will be responsible for the following duties</b></p><ul>
<li><p>To provide visual management presence around the hotel in public and BOH areas</p></li>
<li><p>To provide continuity of management in complaint handling. After direct contact with a guest an accurate account is to be recorded on the agreed system with relevant investigation and responses within 24 hours. Outcome and response must be circulated to the Senior Management (General Manager and / or Hotel Manager)</p></li>
<li><p>Investigate complaints and address to the department concerned and respond to guest with an appropriate explanation and apology</p></li>
<li><p>To attend operational and scheduled meetings:</p>
<ul><li><p>Morning Meeting with Front Office Manager</p></li>
<li><p>Emergency Response Team Briefings</p></li>
<li><p>Front Office Briefing</p></li>
</ul></li><li><p>To take a full and accurate handover from the previous shift ensuring that all necessary follow-up is recorded and actioned</p></li>
<li><p>Use time effectively and efficiently to:</p>
<ul><li><p>Concentrate on priorities as required during shift</p></li>
<li><p>Complete all schedules tasks in a timely manner</p></li>
<li><p>Attend a broader range of activities as required by operations</p></li>
<li><p>Make necessary decisions under time constraints</p></li>
</ul></li><li><p>To assist the Front Office Manager to manage the department with all required responsibilities</p></li>
<li><p>To communicate regularly with the Front Office Manager and the Director of Rooms</p></li>
<li><p>To assist the Front Office Manager, Chief Concierge, Bell Captain and Guest Relations Manager to supervise all activities of all front of house departments according to our LQE, internal standards and procedures</p></li>
<p></p><li><p>To be trained and fully compliant as an active member of the Emergency Response Team (ERT)</p></li>
</ul><p></p><p><b>As Duty Manager, we expect from you</b></p><ul>
<li><p>Minimum 3 years of experience working in a 5-star hotel environment</p></li>
<li><p>A minimum of 2 years&rsquo; experience as a Duty Manager, Operations Manager or similar</p></li>
<li><p>Operational experience from other hotel divisions or similar industry desirable</p></li>
<li><p>Excellent verbal and written communication skills in English required</p></li>
<li><p>Perform job with attention to details and the ability to organize and handle multiple tasks effectively</p></li>
<li><p>Strong problem-solving skills</p></li>
<li><p>Crisis management training &amp; experience</p></li>
</ul><p></p><p><b>Our commitment to you</b></p><ul>
<li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p></li>
<li><p>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p></li>
<li><p>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p></li>
<li><p>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</p></li>
<li><p>A competitive salary and benefits packages</p></li>
<li><p>Transportation and Housing provided</p></li>
<li><p>Relocation and Vacation Tickets</p></li>
</ul><p></p><p><b>We&rsquo;re Fans. Are you?</b></p></div><br /> <div id='job-id'>Job Id: /aZOHFd6QtI/r5THLTW0tJjGKPcvS7hzp3GJA2uveVxANUthVzvNKnWj2WY8beTx0CrO1xWKKeq3Kvw97G6KMD6R/dGJVkc59nbo9l1UCSU3AoYauCzux5/9wBgtQxgDCyonGVcJACTJiE1lvNx0</div>

Duty Manager

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 <br/>
 <br/>
 <strong>
  Job Purpose:
  <br/>
  <br/>
 </strong>
 As Duty Manager, you will be the key point of contact for guests and staff during your shift, ensuring seamless operations throughout the hotel. You&rsquo;ll embody our commitment to exceptional service, resolve guest issues with poise, and lead by example to uphold the highest standards of hospitality.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise daily hotel operations and coordinate between departments
  </li>
  <li>
   Act as the Manager on Duty, responding to guest concerns and emergencies
  </li>
  <li>
   Ensure exceptional guest service is consistently delivered
  </li>
  <li>
   Support front office, concierge, housekeeping, and F&amp;B teams as needed
  </li>
  <li>
   Maintain a visible presence in the lobby and guest areas
  </li>
  <li>
   Handle VIP arrivals and special requests with discretion and professionalism
  </li>
  <li>
   Ensure compliance with brand standards, health &amp; safety regulations, and service protocols
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Competencies:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience in a similar role within a 4- or 5-star luxury hotel
  </li>
  <li>
   Excellent leadership and communication skills
  </li>
  <li>
   Calm under pressure with strong problem-solving abilities
  </li>
  <li>
   A genuine passion for guest service and a proactive approach
  </li>
  <li>
   Knowledge of hotel software systems (e.g., Opera, PMS)
  </li>
  <li>
   Flexibility to work shifts, weekends, and holidays
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What&rsquo;s In It for you?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One of the most iconic place to be and work
  </li>
  <li>
   Amazing learning and development program
  </li>
  <li>
   Discounted rates at The Ned Doha
  </li>
  <li>
   Fantastic career growth opportunities
   <br/>
   <br/>
  </li>
 </ul>
 At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 <br/>
 <br/>
 Apply today and join us as a Duty Manager!
 <br/>
 <br/>
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>
<br /> <div id='job-id'>Job Id: 4I3Yd0ezklgHw9K0Yh019GUiudSXSCUuqOVxCIjWyy04yzJIDU1za/4YKAfkrMRfZVZWTlVFB/r0f0KS8deXX1hx147FkR31MoadBxUZ/q85X6nnzrRjL8jQ9/vSuYvuWzfZx3lPjxDEcanu6hVltTcHHAAaKSZfvfnZIaFicloz+EG0Mos=</div>

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 <br/>
 <br/>
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
  </li>
  <li>
   To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Minor Hotel properties.
  </li>
  <li>
   Oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Minor Hotels at all times.
  </li>
  <li>
   Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
  </li>
  <li>
   Proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Minor Hotel experience.
  </li>
  <li>
   Develop a close and harmonious working relationship with all hotel departments.
  </li>
  <li>
   Conduct daily shift briefings/meeting&rsquo;s and pass on all information to team-members.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Qualifications
 <br/>
 <br/>
 Degree in Hospitality Management or similar
 <br/>
 <br/>
 <ul>
  <li>
   Work experience in Middle East in a 4-5 star hotels
  </li>
  <li>
   Work experience in supervisory roles in Front Office
  </li>
  <li>
   Excellent command of English language (both Oral and Written).
  </li>
  <li>
   Arabic language will be an advantage
  </li>
  <li>
   Knowledge of the OPERA Cloud system
  </li>
  <li>
   Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties.
  </li>
  <li>
   Must be able to work well under pressure in a fast paced and constantly changing environment.
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: TWutqIkEc9ZyOPKFKoG+CWgG+nt/0lLuB2ABm/budKdmBFjH1FSeB2r8NNWZWsXhieQk9DLS/RgqSbfzbBONd0CWYYwJUcHHYQ==</div>

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25122016<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Le Royal M&eacute;ridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Supporting Management of Front Desk Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supports all day-to-day operations.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Coaches, counsels and encourages employees.</li></ul>
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.</li></ul>
<ul><li>Guides daily Front Desk shift operations.</li></ul>
<ul><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li></ul><p><br>
</p><p><b>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals</b></p>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and property occupancy.</li></ul>
<ul><li>Understands the impact of Front Desk operations on the overall property financial goals and objectives.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul><p><br>
</p><p><b>Managing Projects and Policies</b></p>
<ul><li>Implementing the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Ensures employees have the proper supplies and uniforms.</li></ul>
<ul><li>Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</li></ul><p><br>
</p><p><b>Supporting Handling of Human Resource Activities</b></p>
<ul><li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Provides feedback to individuals based on observation of service behaviors.</li></ul>
<ul><li>Participates in an ongoing employee recognition program.</li></ul>
<ul><li>Conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.</li></ul>
<ul><li>Complies with loss prevention policies and procedures.</li></ul></div><p><i>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p><i><br>
#LI-MJ1</i></p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div><br /> <div id='job-id'>Job Id: BWyszlpox8RaJsnKS3Lz6VuAETXX+crWG3edlL79EjL4WtmuCdbNcg7YR+pouwFV+URVFIo/EyUMHbtCcHxai+ZhW51O0sTINaDOYwxir0QV/KaTEQa0he/3pveymxF/e3I9Yms69uzEdgxxZSaV3JucdqbM7Iz8oWcXaH/kRx3z5j7SpkftcO+qMqF2brI9</div>

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Duty Manager - Qatar Duty Free
</div></div><div><div>Ref #
</div><div>210299
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Not Specified
</div></div><div><div><ul><li>Closing date: 07-Aug-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role:</b></p>
<p>Duty Manager Manages the daily operation of the designated shop effectively and efficiently to achieve sales through excellent guest service and ensuring the security of stocks and cash in accordance with company policy of Qatar Duty Free. The role includes the following responsibilities:</p>
<ul><li>Communicate shop sales targets to sales assistant and supervisors effectively ensuring all staffs are fully aware of the sales target and motivated to drive sales results.</li>
<li>Achieve shop sales targets on daily basis by the effective deployment of staffs and management of stock.</li>
<li>Coordinate with merchandising team ensuring necessary stock and consumable is ordered from stores and/ or bonded warehouse for operational efficiencies and to meet sales targets.</li>
<li>Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.</li>
<li>Managing the team service delivery, ensure excellent customer service are delivered to all guest in HIA, reinforce GUEST model within the shop.</li>
</ul><p><b>Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About You:</b></p>
<p>Essential</p>
<ul><li>Bachelor's degree or equivalent</li>
<li>Some financial knowledge of Cash handling, banking and working with budgets.</li>
<li>Professional usage of Word/Excel is essential, while working knowledge of other retail IT systems is must.</li>
</ul><p>Previous Experience:</p>
<ul><li>Experienced - minimum 4 years of job-related experience required.</li>
<li>Should have a minimum of 3 years&rsquo; experience in the Retail or Service Industry.</li>
<li>Operational knowledge of Retail Environment is important, knowledge of Airports and Service Industry will be an advantage</li><br>
</ul></div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=210299</div></div></div></div></div></div></div></div><br /> <div id='job-id'>Job Id: IRFtVWW1pHVWEKj15WIwG6dAfDDZXSlrO3D4Z/BSKGNbaeHHGzsNL3XmZrfhAefWQcq4PSN/jutrLDlETm7XfQGW/rTbQs7hY+UrHK2itaOeAgYalIs84pz6scNDwIzdxkV1EUTPP0oQz6qjB6PiRQ==</div>

Duty Manager - Qatar Duty Free

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Duty Manager Manages the daily operation of the designated shop effectively and efficiently to achieve sales through excellent guest service and ensuring the security of stocks and cash in accordance with company policy of Qatar Duty Free. The role includes the following responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Communicate shop sales targets to sales assistant and supervisors effectively ensuring all staffs are fully aware of the sales target and motivated to drive sales results.
  </li>
  <li>
   Achieve shop sales targets on daily basis by the effective deployment of staffs and management of stock.
  </li>
  <li>
   Coordinate with merchandising team ensuring necessary stock and consumable is ordered from stores and/ or bonded warehouse for operational efficiencies and to meet sales targets.
  </li>
  <li>
   Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  </li>
  <li>
   Managing the team service delivery, ensure excellent customer service are delivered to all guest in HIA, reinforce GUEST model within the shop.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be part of an extraordinary story
  <br/>
  <br/>
 </strong>
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 <strong>
  Job Posting
  <br/>
  <br/>
 </strong>
 Jul 24, 2025, 1:06:19 PM
 <br/>
 <br/>
 <strong>
  Essential
  <br/>
  <br/>
 </strong>
 <strong>
  About You:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree or equivalent
  </li>
  <li>
   Some financial knowledge of Cash handling, banking and working with budgets.
  </li>
  <li>
   Professional usage of Word/Excel is essential, while working knowledge of other retail IT systems is must.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Previous Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experienced - minimum 4 years of job-related experience required.
  </li>
  <li>
   Should have a minimum of 3 years&rsquo; experience in the Retail or Service Industry.
  </li>
  <li>
   Operational knowledge of Retail Environment is important, knowledge of Airports and Service Industry will be an advantage
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: jd7zmodOGHGMhzgKNezTWjrRlFggiswCJ9Wv7TWb8sgX58aQraMlUyqRafUYVmYsDRYjOaxAyGjt1kXjIYg8O5qUj8djiKgIpxao+efa5KS+PLsEksAYNX7MCjKQ4KvYuM/KfzPXUomc3wI5yXdS36U=</div>

Hilton

<div><p>Duty Manager - The Plaza Doha, LXR Hotels &amp; Resorts</p><p>
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Occupy the hotel lobby and other public areas, particularly at busy times</li>
<li>Engage Guests in conversation and provide general assistance</li>
<li>Manage, record, and resolve promptly all Guest complaints</li>
<li>Meet and greet VIP Guests and major corporate clients upon arrival</li>
<li>Coordinate the services and special facilities provided to long-stay Guests</li>
<li>Understand all credit procedures and ensure they are applied</li>
<li>Stay current with all hotel products, services, policies and emergency procedures</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Handle, record and follow through with management issues or emergencies that arise</li>
<li>Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.</li>
</ul><p><b>What are we looking for?</b></p><br>
<p>Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Previous supervisory experience in Front Office within the hotel/leisure/retail sector</li>
<li>Good knowledge of Health and Safety and security procedures</li>
<li>Calm, efficient and the ability to work well under pressure</li>
<li>Excellent leadership skills and exceptional communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</li>
<li>Experience in managing budgets, revenue proposals and forecasting results in a similar sized property</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Previous role as a senior supervisor or Duty Manager in a similar quality hotel</li>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>In-depth knowledge of the hotel, leisure or service sector</li>
<li>Arabic Speaker</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><br /> <div id='job-id'>Job Id: NP1zbvnRvKfrh0i/ys/nkah6EWF+0kO3OcXxtQTG1gUPh0MA2DALjaooyYjmthpvPYV+T/WxLOI5I56b92CisakB3ibhWQrgDFMNQ70pw2k/0v2iN+jpSgu0H+kAe7nFZd1ge7rBLeaB/DXOAt2CZ98LLHjG</div>

Duty Manager - The Plaza Doha, LXR Hotels & Resorts

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Duty Manager - The Plaza Doha, LXR Hotels & Resorts