duty manager

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 <br/>
 <br/>
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally. Your leadership and problem-solving skills will be critical in maintaining our reputation for outstanding hospitality.
 <br/>
 <br/>
 Key Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Act as the primary point of contact for guest inquiries, concerns, and feedback, ensuring a prompt and satisfactory resolution.
  </li>
  <li>
   Oversee day-to-day operations ,Shifts particularly during peak hours, and ensure smooth coordination across departments.
  </li>
  <li>
   Lead and inspire the front desk, concierge, and guest services teams to deliver exceptional service.
  </li>
  <li>
   Handle escalated guest issues with professionalism and empathy.
  </li>
  <li>
   Monitor guest satisfaction metrics and implement initiatives to enhance the guest experience.
  </li>
  <li>
   Prepare and monitor accounts ensures correct account procedures are followed.
  </li>
  <li>
   Assist in training and mentoring staff to uphold the highest hospitality standards.
  </li>
  <li>
   Manage VIP 5* guest experiences, ensuring personalized service and attention to detail.
  </li>
  <li>
   Ensure compliance with hotel policies, procedures, and standards.
  </li>
  <li>
   Prepare shift reports and communicate relevant details to the management team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Qualifications
 <br/>
 <br/>
 Degree in Hospitality Management or similar
 <br/>
 <br/>
 <ul>
  <li>
   Work experience in Middle East in a 4-5 star hotels
  </li>
  <li>
   Work experience in supervisory roles in Front Office
  </li>
  <li>
   Excellent command of English language (both Oral and Written).
  </li>
  <li>
   Arabic language will be an advantage
  </li>
  <li>
   Knowledge of the OPERA Cloud system
  </li>
  <li>
   Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties.
  </li>
  <li>
   Must be able to work well under pressure in a fast paced and constantly changing environment.
  </li>
 </ul>
</div>


Duty Manager

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><div><p>
Are you an experienced team leader who inspires others to excellence? Are you looking for an opportunity to grow your career? Then let your career take off with Alliance Ground International as a Duty Manager! Ideal candidates will have at least three years of ramp agent experience and three years of progressive aviation management experience.</p></div><p></p><div><div><div><div><p>
As a Duty Manager you will:</p><ul><li><p>
Supervise and direct the work of ramp team members as they unload/unload and service aircraft.</p></li><li><p>
Create and manage schedules to ensure adequate staffing for all ramp operations.</p></li><li><p>
Assist recruiting team with hiring and provide on-the-job training and ongoing team member professional development opportunities.</p></li><li><p>
Serve as point person for customers and management to minimize or eliminate potential delays.</p></li><li><p>
Observe and enforce all AGI and Airline safety regulations as well as company policies.</p></li><li><p>
Assure that all GSE maintenance procedures are assigned and completed on each shift.</p></li><li><p>
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest and log flight information for billing purposes.</p></li><li><p>
Actively search for and report to station management any future business opportunities</p></li><li><p>
Assist with all ramp team duties (safety walks, baggage/cargo handling, aircraft servicing, safely operating GSE around aircraft, etc.) as needed.</p></li></ul><p></p><p>
To be a Duty Manager you must:</p><ul><li><p>
Demonstrate strong communication skills to interact professionally with team members and customers.</p></li><li><p>
Be at least 18 years old and possess a high school diploma, GED or work experience equivalent.</p></li><li><p>
Have a valid driver&rsquo;s license with a clean driving record.</p></li><li><p>
Be able to pass a drug screen and obtain airport security clearance which includes an extensive employment, criminal record and residence background check.</p></li></ul><p></p><p>
As a Duty Manager you must be able to:</p><ul><li><p>
Lift up to 70 pounds (32 kg) on a regular basis</p></li><li><p>
Carry heavy items up and down jetway stairs.</p></li><li><p>
Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.</p></li><li><p>
Work outside in all types of weather, around jet and machinery noises.</p></li></ul><p></p><p>
Alliance Ground International (AGI) is an international ground handler that supports the airline industry. We are committed to delivering the aviation community quality services by maintaining the highest level of safety and supplying efficient, effective staff.</p><p></p><p>
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p></div></div></div></div><p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Duty Manager - Cargo Operations

Unifi

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
<br><br>
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits can take you.
<br><br>
<b>Job Summary:</b><br>
The Duty Manager is responsible for ensuring the daily airport operation runs in a safe, efficient, and cost-effective manager. The Duty Manager will oversee and coordinate team activities to create a safe, reliable, efficient, and effective operation.
<br><br>
<b>Benefits:</b><br>
<b>Flight Privileges:</b> Offered after 30 days for employees and eligible family members!
<br><br>
Competitive pay with daily access to earned wages.
<br><br>
Comprehensive Medical, Dental and Vision Insurance for full-time employees.
<br><br>
Paid time off - 9 paid holidays + 80 hours of PTO in your first year (PTO plans increase with tenure).
<br><br>
401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days.
<br><br>
Exclusive Discounts and Additional Wellness program.
<br><br>
Eligible to receive annual performance bonuses as additional compensation
<br><br>
<b>Job Duties:</b><br>
Supervises and coordinates team activities related to the operation.
<br><br>
Coaches, counsels and mentors employees, including issuing disciplinary action as required.
<br><br>
Assists in recruiting, administrative, payroll, employee scheduling, and general administrative duties.
<br><br>
Monitors staffing and overtime use and operational and financial performance of the assigned station.
<br><br>
Promotes team-building initiatives to develop and motivate team members.
<br><br>
Complete work in a safe and secure manner, following company safety and operational standards.
<br><br>
Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
<br><br>
Perform other related duties as assigned within the appropriate skill, experience, and capabilities expected for this position.
<br><br>
<b>Qualifications:</b><br>
High School diploma, GED or equivalent education.
<br><br>
Must be at least 18 years of age.
<br><br>
Possesses a valid Driver’s License.
<br><br>
Must be able to obtain credentials required as per airport or state or customs requirements.
<br><br>
Supervisory experience is required.
<br><br>
<b>Preferred Qualifications:</b><br>
Two years of relevant work experience in the aviation or ground handling services industry.
<br><br>
<b>Physical requirements:</b><br>
Must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70lbs and move up to 70lbs; and constantly walk, stand, handle, grasp and reach out. May have to reach above shoulder occasionally.
<br><br>
<b>Working conditions:</b><br>
You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.
<br><br>
Must be able to be alert to moving vehicles or aircraft and use radio equipment.
<br><br>
Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.
<br><br>
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Airport Duty Manager - DTW (Spirit)

daa International

<div>
 <p>
  <strong>
   We unlock value for Airport Owners and Investors.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   daa International
  </strong>
  was established in early 2014 to leverage the expertise, track record, and experience embedded in the daa Group companies and make it available to the market. It does this by reaching into the organization and assembling skilled teams to deliver customized solutions to unlock value in airports for investors and state owners. The group's capability covers all aspects of airport ownership, investment, and commercial operation. With over 5,000 employees across the group, daa International can draw on a vast pool of subject matter proficiency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Working at
  <strong>
   daa International
  </strong>
  offers a fast-paced environment with a variety of opportunities for every airport professional. We provide a unique environment where you work alongside high preforming industry leaders, join a culture that embraces equality, inclusion and diversity and where continuous development and collaboration is at the forefront.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role requires deep operational knowledge, expert incident response management and strong leadership skills. The role-holder is expected to develop our local colleague team members to achieve their full potential, demonstrate positive behaviour and showcase daa International&rsquo;s core values of expertise, leadership and knowledge transfer.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Key Responsibilities:
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Operational Excellence
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Shift Leadership &amp; Oversight: Oversee the daily operational plan, engaging with key stakeholders, ensuring effective communication, and managing incident response to deliver effective and efficient operations in a safe and secure manner. Coach and support duty managers in the delivery of the operational plan, ensuring alignment with strategic objectives and effective use of key operational systems and reporting.
  </li>
  <li>
   Incident Management: Coach and advise Duty Managers during crises, ensuring operational resilience and rapid restoration of normal operations.
  </li>
  <li>
   Performance and Insights: Use passenger feedback and data to address service issues, resolve complaints and enhance the passenger experience.
  </li>
  <li>
   Technology Integration and Innovation: Drive the adoption of innovative tools and systems to improve decision-making, efficiency and passenger experience.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Leadership and Team Development:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Coach and Mentor Duty Managers: Guide decision-making, incident management and performance improvement, focusing on team capability building and succession planning.
  </li>
  <li>
   Empower Operational Teams: Facilitate knowledge transfer, leadership growth and accountability to drive high performance and create a sustainable legacy.
  </li>
  <li>
   Performance Management of Teams: Empower local teams to address performance issues effectively by cultivating a supportive culture and mentoring the Duty Management team to engage in constructive, solution-focused conversations with their teams.
  </li>
  <li>
   Training Delivery: Develop and deliver both on-the-job and classroom-based training programs to enhance the skills, knowledge and confidence of Duty Managers and operational teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Collaboration and Communication:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Stakeholder Engagement: Build strong relationships with internal and external stakeholders, ensuring a cohesive approach to operational delivery.
  </li>
  <li>
   Safety and Compliance: Promote a safety-first culture, ensuring health, safety and security standards are upheld and incidents are promptly addressed.
  </li>
  <li>
   Timely Escalation: Advise the Senior Leadership Management Team of any high-level operational, safety or security related alerts or developments which may have an impact on the airport operating environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Monitoring and Reporting:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Performance Metrics: Track and review KPIs, guiding teams to meet targets and identify areas for improvement.
  </li>
  <li>
   Data Analysis: Support the preparation of operational reports to inform decision-making and drive improvements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Requirements:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   10+ years of airport operations experience, with at least three years in a duty management role in an airport environment.
  </li>
  <li>
   Demonstrable experience over multiple years in managing shift-based teams in a Terminal Operations or AOCC environment.
  </li>
  <li>
   Proven experience in inspiring, motivating and developing staff members to deliver at their best in a pressurised airport environment.
  </li>
  <li>
   Demonstrated ability to influence and collaborate with stakeholders at all levels of the operations.
  </li>
  <li>
   Preferred Aviation experience within Saudi Arabia or in the GCC.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Wishing you all the best!
  </strong>
 </p>
</div>


AOCC Senior Duty Manager

Flughafen München GmbH

<div><p>Munich Airport NJ LLC is an US-based subsidiary of the German Airport Operator Munich Airport. Munich Airport NJ LLC is responsible for the operations, maintenance and concession management at Terminal A, Newark Liberty International Airport (EWR).</p><p>
We are looking for an:</p><p>
OCC Duty Manager to join our team as soon as possible. You will be part of a dynamic team, contributing to both maintaining an attractive Five Star rated passenger terminal and the growth of our Terminal Operator company</p><p>
Your Future Responsibilities</p><ul><li><p>
Manage the Integrated Terminal Operations Control Center, consisting of the Terminal Operations Center and the Virtual Apron Control Room</p></li><li><p>
TOC Stakeholder functional coordination (Security Control Center, IT Help Desk, FM Control Center and external stakeholders e.g. Airlines)</p></li><li><p>
Sharing information with Terminal A Stakeholders through verbal communication and electronic channels</p></li><li><p>
Liaison with airlines for the management of daily flight data and resource allocation</p></li><li><p>
Request, approve and distribute regular follow-up reports</p></li><li><p>
Participate and report in shift meetings</p></li><li><p>
Foresee, analyze, plan and coordinate required Terminal A activities</p></li><li><p>
Propose new measures on identified trends (in coordination with the Flight Data Manager)</p></li><li><p>
Prepare and deliver performance assessment reports for management review</p></li><li><p>
IROPS/Event management support</p></li><li><p>
During unexpected events, assume the main command role</p></li><li><p>
Inform MANJ Management about any relevant information related to the operation</p></li></ul><p>
Your Education &amp; Training</p><ul><li><p>
Bachelor&rsquo;s Degree in Aviation, Transportation Management, Engineering or extensive coursework or relevant designation in ICAO, IATA, ACI, IAAE programs OR equivalent in terms of years of experience</p></li><li><p>
3 or more years of experience within a control center and/or 5 years in the aviation sector</p></li></ul><p>
Your Skills &amp; Experience</p><ul><li><p>
Strong ability to analyze and evaluate workflow processes for efficiency and effectiveness</p></li><li><p>
Skilled in gathering data, generating reports, and identifying or anticipating potential issues</p></li><li><p>
Excellent coordination and communication abilities</p></li><li><p>
Proven focus on stakeholder engagement and relationship-building</p></li><li><p>
Capable of performing well under pressure</p></li><li><p>
Demonstrates tact and diplomacy in challenging interpersonal situations</p></li><li><p>
Extensive experience in airport operations</p></li></ul><p>
Good reasons why you should become part of the airport family</p><ul><li><p>
Be part of the team who embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work climate</p></li><li><p>
Help Munich Airport to maintain our reputation as a Five Star Terminal Operator in the US</p></li><li><p>
International working environment</p></li><li><p>
Attractive benefit package; Health, Vision, Dental, 401(k) Matching, LTD/STD, PTO</p></li></ul><p></p><p>
Munich Airport US Holding and it's subdivision Munich Airport NJ LLC are equal opportunity employers.</p><p>
</p><p>GUEYxswFZY</p></div>

Operations Control Center Duty Manager

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>233419
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Pilots &amp; Flight Operations
</div></div><div><div><ul><li>Closing Date: 2026-05-14</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p><b>About the role</b></p><p>
Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations &ndash; Navigation Services team as a Duty Manager Flight Dispatch &amp; Flight Watch to be based in Doha, Qatar.</p><p>
As a Duty Manager Flight Dispatch &amp; Flight Watch, you will be responsible for managing the Flight Dispatch and Flight Watch operational activities, by leading and directing a team of technical experts. You will take full accountability and ownership of the Qatar Airways Flight Dispatch function and all operational decisions made pertaining to the safety and efficiency of flights to ensure that the Flight Dispatch and Flight Watch operates in accordance with all regulatory safety compliances.</p><p><b>
Specific responsibilities for the role include:</b></p><ul><li><p>
Update the Integrated Operations Centre with operational impacts due weather forecasts, severe weather systems, Volcanic Ash Advisories, and NOTAM's affecting routes and airports so as to alert other stakeholders on the knock-on effect and recovery plans if necessary.</p></li><li><p>
Monitor operationally critical advisories and participate in teleconferences with the ANSPs to determine the best course of action for the business. QRIOC and Station authorities to be then updated with developments and operational strategy.</p></li><li><p>
Support the Manager Flight Dispatch and Flight Watch to evaluate the evolving roles of Flight Dispatch and Flight Watch and develop processes and procedures based on case studies and also suggest robust changes. Recommend changes to the Flight Operations Manual and Dispatch Operations Manual and Operations Specifications.</p></li><li><p>
Manage Qatar Airways Global Flight Dispatch (pre-tactical) and mission support (tactical) Operations.</p></li><li><p>
Liaise with Air Traffic Management Authorities, Integrated Operations Centre, Crew resources and other agencies for expediting operational support as well as organisational support whenever necessary to accomplish a mission safely and efficiently.</p></li><li><p>
Liaise with Flight Operations Engineers/Line Maintenance specialists equipped with the interpretation of Minimum Equipment List (MEL) for each aircraft type and its variants, to determine the health of an aircraft to accomplish the desired mission.</p></li><li><p>
Monitor the ad-hoc/charter routes for compliance with published decompression procedures. If not, liaise with Operations Engineering experts to develop an appropriate procedure.</p></li><li><p>
Monitor that the non-schedule routes or the diversion recovery routes are non-ETOPS, unless it is operationally required otherwise and all stakeholders have been informed to put in place all the essentials for an ETOPS operation.</p></li><li><p>
Manage the Flight Dispatch Planning team to assure safety, economy and punctuality of each Qatar Airways flight.</p></li></ul><p><b>
Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.<br>
Together, everything is possible.</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p>
The successful candidate will have the following skills and qualifications:</p><ul><li><p>
Relevant College or University qualification with minimum of 7 years Flight Dispatch job related experience performing Flight Dispatch functions.</p></li><li><p>
Must have prior experience in a Flight Dispatch supervisory or managerial role.</p></li><li><p>
Experience in international Flight Dispatch.</p></li><li><p>
Trained and line experience in Lido computer Flight Planning System.</p></li><li><p>
Having a certificate as an ATC specialist or Meteorologist would be an advantage.</p></li><li><p>
Strong aviation background with an emphasis on aircraft Dispatching under EASA regulations.</p></li><li><p>
Must have an ability to define processes and procedures when required and be able to work in a team environment and support cultural diversity.</p></li><li><p>
Strong aviation background with an emphasis on aircraft Dispatching under EASA regulations.</p></li><li><p>
Knowledge on FAA regulations and its applications preferred.</p></li><li><p>
Thorough understanding of performance calculations using Boeing and Airbus software.</p></li><li><p>
Strong knowledge on interpretation of Jeppesen chart and e-Link application.</p></li><li><p>
Good understanding of Network operational portal (NOP/ CHMI) and application skills.</p></li><li><p>
Proficient with Microsoft Word, Excel and other office applications.</p></li><li><p>
Excellent command of spoken and written English.</p></li></ul><p><b>
About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b><br>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=233419</div></div></div></div></div></div></div></div><div></div>

Duty Manager Flight Dispatch & Flight Watch

JetBlue

<p></p><div><div><b>Position Title: Manager Airports Duty JFK</b></div><div></div><div><b><br>
Position Summary:</b></div><div>
The Manager is responsible for all facets of day-to-day operational tasks. The Manager also ensures quality, efficiency and consistency in the execution and implementation of operational policies and standards. The manager is responsible for operational targets and goals and serves as the primary point of contact for ground operations, ticket counter, and/or gate and oversees the supervisors and Crewmembers in these areas.</div><div><b><br>
</b></div><div><b>Essential Responsibilities:</b></div><ul><li>
Ensure that quality of customer service is in-line with the high expectations Customers have for JetBlue</li><li>
Manage the daily operations of a shift, including payroll issues, safety, staffing and scheduling</li><li>
Manage the operational performance by overseeing the daily flight operation to meet or exceed the established performance goals</li><li>
Monitor TSA inline screening of baggage and ensures timely processing of baggage</li><li>
Resolve Crewmember and Customer issues</li><li>
Participate in ad hoc committees; respond to ad hoc requests to establish, develop or re-visit guidelines, policies and/or procedures as they pertain to the operation or the Crewmembers</li><li>
Manages all Business Partner relationships and monitors performance and compliance.</li><li>
Other duties as assigned
</li><li>Is accountable to senior management for ensuring the safety and security of ground handling operations</li><li>
Take a significant role in the development of crewmembers to support the engagement, growth, goal achievement</li><li>
Ensures that policies and procedures are conducted in accordance with applicable federal regulations and standards</li><li>
All other duties as assigned</li></ul><div><b><br>
</b></div><div><b>Minimum Experience and Qualifications:</b></div><ul><li>
High School Diploma or General Education Development (GED) Diploma
</li><li>Five (5) years of related experience</li><li>
Three (3) years prior Part 121 airline experience</li><li>
Able to travel and/or work flexible hours/shifts, including holidays and weekends
</li><li>Must be able to read, write, and speak English
</li><li>Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
</li><li>Proficient knowledge in Microsoft Services and Company required software and application Strong verbal and written communication skills</li><li>
Strong Customer Service Skills</li><li>
Ability to work independently with a sense of urgency and attention to detail</li><li>
Depending on location, may need to acquire and maintain a United States Customs Clearance</li><li>
Must possess and maintain a valid Driver&rsquo;s License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards.</li><li>
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge</li><li>
Available for overnight travel (20%)</li><li>
Must pass a pre-employment drug test</li><li>
Legally eligible Must be legally eligible to work in the country in which the position is located</li><li>
Authorization to work in the US is required. This position is not eligible for visa sponsorship</li></ul><div></div><div><b><br>
Preferred Experience and Qualifications:</b></div><ul><li>
Bachelor&rsquo;s degree
</li><li>Two (2) years of prior operational experience</li></ul><div></div><div><b><br>
Crewmember Expectations:
</b></div><ul><li>Regular attendance and punctuality
</li><li>Potential need to work flexible hours and be available to respond on short-notice</li><li>
Able to maintain a professional appearance</li><li>
Be willing to travel as needed for training and company sponsored meetings.</li><li>
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft</li><li>
Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun</li><li>
Must fulfill safety accountabilities as prescribed by JetBlue&rsquo;s Safety Management System</li><li>
Promote JetBlue&rsquo;s #1 value of safety as a Safety Ambassador, supporting JetBlue&rsquo;s Safety Management System (SMS) components, Safety Policy and behavioral standards</li></ul><ul><li>
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue&rsquo;s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))</li><li>
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls</li><li>
Uphold JetBlue&rsquo;s safety performance metric goals and understand how they relate to their duties and responsibilities</li><li>
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.</li></ul><div></div><div><b><br>
Equipment:
</b></div><ul><li>Computer and other office equipment</li><li>
Tug, push back tractor, forklift, deicing vehicle and other ground service equipment</li></ul><div></div><div><b><br>
Work Environment:</b>
</div><ul><li>Airport environment</li><li>
Subject to weather and elevated noise levels within airports
</li><li>Ability to stand for an extended period of time</li><li>
High noise area (jet engines)</li><li>
Shift work and irregular hours due to irregular operations</li></ul><div></div><div><b><br>
Physical Effort:
</b></div><ul><li>Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling, etc. is needed.</li></ul><div><b><br>
</b></div><div><b>Compensation:</b></div><ul><li>
The base pay range for this position is between $81,000.00 and $136,200.00 per year.. Base pay is one component of JetBlue&rsquo;s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.</li></ul></div>

Manager Airport Duty

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