duty manager

Hilton

<div>Duty Manager
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. 
 
What will I be doing? 
As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Occupy the hotel lobby and other public areas, particularly at busy times</li>
<li>Engage Guests in conversation and provide general assistance</li>
<li>Manage, record, and resolve promptly all Guest complaints</li>
<li>Meet and greet VIP Guests and major corporate clients upon arrival</li>
<li>Coordinate the services and special facilities provided to long-stay Guests</li>
<li>Understand all credit procedures and ensure they are applied</li>
<li>Stay current with all hotel products, services, policies and emergency procedures</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Handle, record and follow through with management issues or emergencies that arise</li>
<li>Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.</li>
</ul>What are we looking for? 
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous supervisory experience in Front Office within the hotel/leisure/retail sector</li>
<li>Good knowledge of Health and Safety and security procedures</li>
<li>Calm, efficient and the ability to work well under pressure</li>
<li>Excellent leadership skills and exceptional communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</li>
<li>Experience in managing budgets, revenue proposals and forecasting results in a similar sized property</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous role as a senior supervisor or Duty Manager in a similar quality hotel</li>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>In-depth knowledge of the hotel, leisure or service sector</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Duty Manager

<div>
 A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.
 
 
 
 What will I be doing?
 
 
 
 As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Occupy the hotel lobby and other public areas, particularly at busy times
 </li>
 <li>
 Engage Guests in conversation and provide general assistance
 </li>
 <li>
 Manage, record, and resolve promptly all Guest complaints
 </li>
 <li>
 Meet and greet VIP Guests and major corporate clients upon arrival
 </li>
 <li>
 Coordinate the services and special facilities provided to long-stay Guests
 </li>
 <li>
 Understand all credit procedures and ensure they are applied
 </li>
 <li>
 Stay current with all hotel products, services, policies and emergency procedures
 </li>
 <li>
 Monitor Guest satisfaction reports and implement actions to improve results
 </li>
 <li>
 Handle, record and follow through with management issues or emergencies that arise
 </li>
 <li>
 Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous supervisory experience in Front Office within the hotel/leisure/retail sector
 </li>
 <li>
 Good knowledge of Health and Safety and security procedures
 </li>
 <li>
 Calm, efficient and the ability to work well under pressure
 </li>
 <li>
 Excellent leadership skills and exceptional communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 </li>
 <li>
 Possess strong commercial acumen, with experience in increasing profitability in a tight market sector
 </li>
 <li>
 Experience in managing budgets, revenue proposals and forecasting results in a similar sized property
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous role as a senior supervisor or Duty Manager in a similar quality hotel
 </li>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 In-depth knowledge of the hotel, leisure or service sector
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

<div>Location:
Phoenix Sky Harbor International Airport
Pay Rate:
Salary - Salary Plan, 75,000.00 USD Annual
Work Shift:
Job Description
Passenger Services Duty Manager/Shift Manager 
 
Oversee passenger services station operations team while creating a work environment where people enjoy coming to work and collaborating to achieve the team&rsquo;s goals and objectives. Serve as the primary customer service liaison and identify new business opportunities.
Responsibilities
<ul><li>Deliver effective passenger services solutions to our customers</li><li>
Develop and analyze employee and equipment schedules in order to use resources most efficiently while meeting all work requirements</li><li>
Address and resolve customer service issues in a timely manner with professionalism</li><li>
Review new airline and vendor contracts and provide feedback</li><li>
Meet with customers regularly to receive feedback and monitor satisfaction levels</li><li>
Build and maintain relationships with key stakeholders</li><li>
Manage safety and security procedures to comply with HHS operating standards</li><li>
Create a positive and inclusive work environment to lead and motivate team members</li><li>
Monitor and/or conduct required training of team members</li></ul>
Skills<ul><li>
Interpersonal Skills: Ability to interact with individuals at all levels of the organization</li><li>
Communication: Effective written, spoken, and non-verbal communication as well as presentation skills</li><li>
Customer Service: Service-oriented mentality with a focus on exceeding expectations</li><li>
Professionalism: Maintain a positive and professional demeanor</li><li>
Decision Making: Ability to quickly make sound decisions and judgments</li><li>
Proactivity: Self-motivated with the ability to effectively prioritize projects and needs</li><li>
Team Player: Willingness to collaborate and provide support where needed to achieve outcomes</li><li>
Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings</li><li>
Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment</li></ul>
Requirements<ul><li>
2 to 5 years of management experience</li><li>
Ability to work a flexible schedule that may include nights, weekends, and holidays</li><li>
Extensive airport operational experience and a working knowledge base of budgetary and financial responsibilities</li><li>
Knowledge of applicable FAA and OSHA regulations</li><li>
Experience negotiating contracts</li><li>
Ability to work a flexible schedule that may include nights, weekends, and holidays</li><li>
Computer skills including word processing, spreadsheets, email, and ordering platforms</li><li>
Must be willing to relocate for promotion opportunities</li></ul>
What We Offer<ul><li>
Paid time off (vacation and sick)</li><li>
Medical, dental, and vision insurance</li><li>
401(k) with employer match</li><li>
Employee assistance program (EAP)</li><li>
Career development and ongoing training</li></ul>
Important to Know<ul><li>
Veterans and candidates with military experience are encouraged to apply.</li><li>
HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.</li></ul>
Who is HHS
HHS Aviation is an industry-leading aviation services provider. We are known for our unwavering commitment to providing our customers with the highest-quality aviation service solutions. We utilize our decades of industry knowledge and experience to offer our customers the insight and perspective to augment their ground servicing programs. We are a service solutions partner, not simply a contract labor provider like many other ground service companies.
App-MGT<ul><li></li></ul>
Billing Identifier:
CC 3835 Salary</div>

Passenger Services Duty Manager

Blueprint Technologies

<div><div>Who is Blueprint?</div>
<div>We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun.</div>
<div></div>
<div>What does Blueprint do?</div>
<div>Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.</div>
<div></div>
<div>Why Blueprint?</div>
<div>At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint.</div> 
<div></div>
<div>
In This Role

In this role, you will serve as a critical operational coordinator responsible for maintaining queue health, protecting service levels, and ensuring cases are routed accurately and efficiently. You will continuously monitor inbound work, assess priority and ownership, and assign cases to the appropriate individuals or teams within strict turnaround targets. Success in this role requires strong operational judgment, attention to detail, and the ability to coordinate effectively across regions, time zones, and stakeholder groups. You will also play an important role in escalation support, capacity planning, and operational continuity, helping ensure consistent service delivery and minimal disruption during holidays, offsite events, or coverage gaps.

Responsibilities
<ul>
<li>Continuously monitor assigned queues to ensure timely intake, accurate triage, and adherence to service-level objectives</li>
<li>Assign 100% of incoming cases to the appropriate resource within defined targets, balancing skills, availability, capacity, and priority</li>
<li>Respond promptly to inbound chat and email requests, prioritizing high-visibility or time-sensitive communications</li>
<li>Identify and resolve ambiguous or complex ownership scenarios, consulting with more experienced team members when necessary</li>
<li>Actively monitor cases approaching SLA thresholds and take proactive action to prevent breaches</li>
<li>Support escalation workflows by identifying the correct escalation path and facilitating timely handoffs to specialized or senior teams</li>
<li>Ensure adequate global coverage across regions and time zones, accounting for out-of-office schedules, holidays, and special events</li>
<li>Communicate assignments, risks, and urgent actions clearly to engineers, duty leads, and leadership through approved channels</li>
<li>Provide clear and thorough handover documentation between shifts or regions to maintain operational continuity</li>
<li>Follow established duty management processes, standards, and tool usage requirements</li>
<li>Track case assignments and interactions and contribute to reporting, metrics reviews, and operational analysis</li>
<li>Provide additional support for non-technical operational activities such as report generation, trend analysis, and data reviews</li>
<li>Ensure backup coverage plans are in place and communicated when out of office to avoid service disruptions</li>
</ul>
Qualifications
<ul>
<li>Experience in an operational, administrative, or back‑office support role within a fast‑paced environment</li>
<li>Demonstrated ability to manage queues, triage work, and make accurate routing decisions under time constraints</li>
<li>Strong understanding of SLA‑driven operations and risk management principles</li>
<li>Excellent written and verbal communication skills, with the ability to convey urgency and clarity to varied stakeholders</li>
<li>Proven ability to work across time zones, regions, and cross‑functional teams</li>
<li>Strong organizational skills and attention to detail, with the ability to manage multiple concurrent priorities</li>
<li>Comfort using case management, ticketing, collaboration, and reporting tools</li>
<li>Ability to follow defined processes while exercising sound judgment in ambiguous situations</li>
</ul>Preferred Qualifications
<ul><li>Prior experience in a duty manager, queue manager, service coordinator, or similar operational role</li>
<li>Exposure to global support operations or enterprise‑scale service environments</li>
<li>Experience supporting escalation management or high‑visibility customer scenarios</li>
<li>Familiarity with capacity planning, coverage modeling, or workforce management concepts</li>
<li>Experience contributing to operational reporting, metrics tracking, or service reviews</li>
<li>Demonstrated ability to identify process gaps and suggest operational improvements</li>
</ul></div><div>Salary Range</div>
<div>At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.
</div>
<div></div><div>For candidates based in Washington State, the anticipated salary range is $25 &ndash; $27 USD Per Hr. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate's qualifications and could fall outside the stated range.</div>
<div></div>
<div>Equal Opportunity Employer</div>
<div>Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.</div>
<div>If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com</div>
<div>Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:</div>
<ul><li>Medical, dental, and vision coverage</li>
<li>Flexible Spending Account</li>
<li>401k program</li>
<li>Competitive PTO offerings</li>
<li>Parental Leave</li>
<li>Opportunities for professional growth and development</li>
</ul><div>Location: Remote</div></div>

Duty Manager - IT Support

daa International

<div>
 
 
 We unlock value for Airport Owners and Investors.
 
 
 
 
 
 
 
 daa International
 
 was established in early 2014 to leverage the expertise, track record, and experience embedded in the daa Group companies and make it available to the market. It does this by reaching into the organization and assembling skilled teams to deliver customized solutions to unlock value in airports for investors and state owners. The group's capability covers all aspects of airport ownership, investment, and commercial operation. With over 5,000 employees across the group, daa International can draw on a vast pool of subject matter proficiency.
 
 
 
 
 
 Working at
 
 daa International
 
 offers a fast-paced environment with a variety of opportunities for every airport professional. We provide a unique environment where you work alongside high preforming industry leaders, join a culture that embraces equality, inclusion and diversity and where continuous development and collaboration is at the forefront.
 
 
 
 
 
 This role requires deep operational knowledge, expert incident response management and strong leadership skills. The role-holder is expected to develop our local colleague team members to achieve their full potential, demonstrate positive behaviour and showcase daa International&rsquo;s core values of expertise, leadership and knowledge transfer.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Shift Leadership &amp; Oversight: Oversee the daily operational plan, engaging with key stakeholders, ensuring effective communication, and managing incident response to deliver effective and efficient operations in a safe and secure manner. Coach and support duty managers in the delivery of the operational plan, ensuring alignment with strategic objectives and effective use of key operational systems and reporting.
 </li>
 <li>
 Incident Management: Coach and advise Duty Managers during crises, ensuring operational resilience and rapid restoration of normal operations.
 </li>
 <li>
 Performance and Insights: Use passenger feedback and data to address service issues, resolve complaints and enhance the passenger experience.
 </li>
 <li>
 Technology Integration and Innovation: Drive the adoption of innovative tools and systems to improve decision-making, efficiency and passenger experience.
 </li>
 </ul>
 
 
 
 
 
 
 Leadership and Team Development:
 
 
 
 <ul>
 <li>
 Coach and Mentor Duty Managers: Guide decision-making, incident management and performance improvement, focusing on team capability building and succession planning.
 </li>
 <li>
 Empower Operational Teams: Facilitate knowledge transfer, leadership growth and accountability to drive high performance and create a sustainable legacy.
 </li>
 <li>
 Performance Management of Teams: Empower local teams to address performance issues effectively by cultivating a supportive culture and mentoring the Duty Management team to engage in constructive, solution-focused conversations with their teams.
 </li>
 <li>
 Training Delivery: Develop and deliver both on-the-job and classroom-based training programs to enhance the skills, knowledge and confidence of Duty Managers and operational teams.
 </li>
 </ul>
 
 
 
 
 
 
 Collaboration and Communication:
 
 
 
 <ul>
 <li>
 Stakeholder Engagement: Build strong relationships with internal and external stakeholders, ensuring a cohesive approach to operational delivery.
 </li>
 <li>
 Safety and Compliance: Promote a safety-first culture, ensuring health, safety and security standards are upheld and incidents are promptly addressed.
 </li>
 <li>
 Timely Escalation: Advise the Senior Leadership Management Team of any high-level operational, safety or security related alerts or developments which may have an impact on the airport operating environment.
 </li>
 </ul>
 
 
 
 
 
 
 Monitoring and Reporting:
 
 
 
 <ul>
 <li>
 Performance Metrics: Track and review KPIs, guiding teams to meet targets and identify areas for improvement.
 </li>
 <li>
 Data Analysis: Support the preparation of operational reports to inform decision-making and drive improvements.
 </li>
 </ul>
 
 
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 10+ years of airport operations experience, with at least three years in a duty management role in an airport environment.
 </li>
 <li>
 Demonstrable experience over multiple years in managing shift-based teams in a Terminal Operations or AOCC environment.
 </li>
 <li>
 Proven experience in inspiring, motivating and developing staff members to deliver at their best in a pressurised airport environment.
 </li>
 <li>
 Demonstrated ability to influence and collaborate with stakeholders at all levels of the operations.
 </li>
 <li>
 Preferred Aviation experience within Saudi Arabia or in the GCC.
 </li>
 </ul>
 
 
 
 
 
 Wishing you all the best!
 
 
</div>

AOCC Senior Duty Manager

Flughafen München GmbH

<div>Munich Airport NJ LLC is an US-based subsidiary of the German Airport Operator Munich Airport. Munich Airport NJ LLC is responsible for the operations, maintenance and concession management at Terminal A, Newark Liberty International Airport (EWR).
We are looking for an:
OCC Duty Manager to join our team as soon as possible. You will be part of a dynamic team, contributing to both maintaining an attractive Five Star rated passenger terminal and the growth of our Terminal Operator company
Your Future Responsibilities<ul><li>
Manage the Integrated Terminal Operations Control Center, consisting of the Terminal Operations Center and the Virtual Apron Control Room</li><li>
TOC Stakeholder functional coordination (Security Control Center, IT Help Desk, FM Control Center and external stakeholders e.g. Airlines)</li><li>
Sharing information with Terminal A Stakeholders through verbal communication and electronic channels</li><li>
Liaison with airlines for the management of daily flight data and resource allocation</li><li>
Request, approve and distribute regular follow-up reports</li><li>
Participate and report in shift meetings</li><li>
Foresee, analyze, plan and coordinate required Terminal A activities</li><li>
Propose new measures on identified trends (in coordination with the Flight Data Manager)</li><li>
Prepare and deliver performance assessment reports for management review</li><li>
IROPS/Event management support</li><li>
During unexpected events, assume the main command role</li><li>
Inform MANJ Management about any relevant information related to the operation</li></ul>
Your Education &amp; Training<ul><li>
Bachelor&rsquo;s Degree in Aviation, Transportation Management, Engineering or extensive coursework or relevant designation in ICAO, IATA, ACI, IAAE programs OR equivalent in terms of years of experience</li><li>
3 or more years of experience within a control center and/or 5 years in the aviation sector</li></ul>
Your Skills &amp; Experience<ul><li>
Strong ability to analyze and evaluate workflow processes for efficiency and effectiveness</li><li>
Skilled in gathering data, generating reports, and identifying or anticipating potential issues</li><li>
Excellent coordination and communication abilities</li><li>
Proven focus on stakeholder engagement and relationship-building</li><li>
Capable of performing well under pressure</li><li>
Demonstrates tact and diplomacy in challenging interpersonal situations</li><li>
Extensive experience in airport operations</li></ul>
Good reasons why you should become part of the airport family<ul><li>
Be part of the team who embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work climate</li><li>
Help Munich Airport to maintain our reputation as a Five Star Terminal Operator in the US</li><li>
International working environment</li><li>
Attractive benefit package; Health, Vision, Dental, 401(k) Matching, LTD/STD, PTO</li></ul>
Munich Airport US Holding and it's subdivision Munich Airport NJ LLC are equal opportunity employers.
GUEYxswFZY</div>

Operations Control Center Duty Manager

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 
 Join
 
 
 us at Accor,
 
 
 where
 
 
 life pulses
 
 
 with
 
 
 passion!
 
 
 
 As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
 
 
 By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
 
 
 You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
 
 
 You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
 
 
 Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
 
 
 
 Hospitality
 
 
 is
 
 
 a
 
 
 work
 
 
 of
 
 
 heart
 
 
 ,
 
 
 
 
 Join
 
 
 us and
 
 
 become
 
 
 a
 
 
 Heartist
 
 
 &reg;.
 
 
 
 
 Job Description
 
 
 
 Join our Front Office leadership team as a Duty Manager, where you will play a key role in maintaining exceptional guest experiences, leading our Front Office team, and ensuring the smooth operation of daily hotel activities. This position is ideal for an experienced hospitality professional ready to take the next step into hotel leadership within a supportive, high‑performing environment.
 
 
 
 Your Key Responsibilities Will Include But Not Limited To
 
 
 
 <ul>
 <li>
 Work on the Front Desk as needed and act as Manager on Duty during shifts.
 </li>
 <li>
 Handle guest enquiries, feedback, and complaints professionally, ensuring timely service recovery.
 </li>
 <li>
 Lead, support, and train Front Office team members to maintain high service standards.
 </li>
 <li>
 Communicate updates on policies, rates, and property information clearly to the team.
 </li>
 <li>
 Ensure all team members follow hotel policies, procedures, and service expectations.
 </li>
 <li>
 Drive up-sells as part of Hotel revenue management culture
 </li>
 <li>
 Motivate and empower team members to problem solve and surprised our guests with heartfelt moments.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Whilst talent and attitude are our primary requirements, you also have:
 
 
 <ul>
 <li>
 12 months of relevant work experience
 </li>
 <li>
 Minimum three years&rsquo; experience in the hospitality industry
 </li>
 <li>
 Valid First Aid Certificate
 </li>
 <li>
 Strong leadership skills with the ability to motivate and develop a team.
 </li>
 <li>
 Proven ability to act independently on all matters relating to team and guest safety and wellbeing in the absence of senior management
 </li>
 <li>
 Possess a strong background in Front Office procedures and Opera PMS
 </li>
 <li>
 Immaculate personal presentation and high level of communication - both written and verbal.
 </li>
 <li>
 The ability to work a flexible 7-day roster
 </li>
 <li>
 Ability to lead by example and create a positive, team-oriented work culture
 
 
 </li>
 </ul>
 Additional Information
 
 
 Saudi Nationals only.
 
 
 Remote Location
</div>

Duty Manager - Front Office (Saudi Only)

Search 10000+ Duty manager jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 duty manager jobs Near Me

Duty Manager

Duty Manager

Passenger Services Duty Manager

Duty Manager - IT Support

AOCC Senior Duty Manager

Operations Control Center Duty Manager

Duty Manager - Front Office (Saudi Only)