dynamics 365 solution architect

Robusta Studio

<div>
 <strong>
  About Octopus By RTG
  <br/>
  <br/>
 </strong>
 Octopus by RTG is the tech hiring and outsourcing arm of
 <strong>
  Robusta Technology Group
 </strong>
 , dedicated to connecting exceptional tech talent with top-tier organizations across the
 <strong>
  MENA, GCC, Europe, the US, and Canada
 </strong>
 . We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to
 <strong>
  empower growth, innovation, and excellence
 </strong>
 by matching the right talent with the right opportunities.
 <br/>
 <br/>
 Currently, we are hiring a
 <strong>
  Microsoft Dynamics 365 Supply Chain Management Consultant
 </strong>
 for one of our
 <strong>
  partner organizations in KSA
 </strong>
 , offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.
 <br/>
 <br/>
 The Microsoft Dynamics 365 Supply Chain Management Functional Consultant is responsible for implementing, configuring, and optimizing Inventory Management and Procurement &amp; Sourcing modules within Microsoft Dynamics 365. This role ensures that inventory and procurement processes are efficient, compliant, and fully aligned with business objectives, while delivering scalable and sustainable supply chain solutions.
 <br/>
 <br/>
 <strong>
  Main Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Requirements Gathering: Collaborate with business stakeholders to understand and document requirements related to inventory, procurement, and supply chain operations.
  </li>
  <li>
   Solution Design &amp; Configuration: Configure and customize Dynamics 365 Supply Chain Management modules, including Inventory Management and Procurement &amp; Sourcing, to meet business needs.
  </li>
  <li>
   Process Optimization: Analyze current inventory flows, procurement cycles, and vendor management processes, and recommend improvements and best practices.
  </li>
  <li>
   Implementation &amp; Deployment: Lead or support end-to-end implementation activities, including system setup, data migration, integrations, and cutover planning.
  </li>
  <li>
   User Training &amp; Support: Deliver end-user training sessions, develop user guides and documentation, and provide ongoing functional support.
  </li>
  <li>
   Testing &amp; Quality Assurance: Prepare test scenarios, execute functional testing, support user acceptance testing (UAT), and ensure solution quality and readiness.
  </li>
  <li>
   Continuous Improvement: Stay up to date with Dynamics 365 enhancements, recommend system improvements, and support post-go-live optimization initiatives
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
  </li>
  <li>
   Minimum of 3 years of hands-on experience with Microsoft Dynamics 365 Finance &amp; Operations (D365FO), specifically Supply Chain Management.
  </li>
  <li>
   Strong functional expertise in Dynamics 365 Supply Chain Management, with a focus on Inventory Management and Procurement &amp; Sourcing modules.
  </li>
  <li>
   Microsoft certifications such as Dynamics 365 Functional Consultant or Solution Architect are preferred.
  </li>
  <li>
   Proven experience configuring workflows, purchasing policies, vendor catalogs, inventory controls, and approval processes.
  </li>
  <li>
   Strong communication skills with the ability to engage and manage stakeholders effectively.
  </li>
  <li>
   Fluency in both Arabic and English is required
  </li>
 </ul>
</div>


Microsoft Dynamics 365 Supply Chain Management Consultant - Remote - Octopus

Robusta

<div><p><b>About Octopus by RTG</b></p><p>
Octopus by RTG is the tech hiring and outsourcing arm of <b>Robusta Technology Group</b>, dedicated to connecting exceptional tech talent with top-tier organizations across the <b>MENA, GCC, Europe, the US, and Canada</b>. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to <b>empower growth, innovation, and excellence</b> by matching the right talent with the right opportunities.</p><p>
Currently, we are hiring a <b>Microsoft Dynamics 365 Supply Chain Management Consultant </b>for one of our <b>partner organizations in KSA</b>, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.</p><p>
The Microsoft Dynamics 365 Supply Chain Management Functional Consultant is responsible for implementing, configuring, and optimizing Inventory Management and Procurement &amp; Sourcing modules within Microsoft Dynamics 365. This role ensures that inventory and procurement processes are efficient, compliant, and fully aligned with business objectives, while delivering scalable and sustainable supply chain solutions.</p><p></p><p><b>
Main Responsibilities</b></p><ul>
<li>
<b>Requirements Gathering:</b> Collaborate with business stakeholders to understand and document requirements related to inventory, procurement, and supply chain operations.
</li><li><b>Solution Design &amp; Configuration:</b> Configure and customize Dynamics 365 Supply Chain Management modules, including Inventory Management and Procurement &amp; Sourcing, to meet business needs.
</li><li><b>Process Optimization:</b> Analyze current inventory flows, procurement cycles, and vendor management processes, and recommend improvements and best practices.
</li><li><b>Implementation &amp; Deployment:</b> Lead or support end-to-end implementation activities, including system setup, data migration, integrations, and cutover planning.
</li><li><b>User Training &amp; Support:</b> Deliver end-user training sessions, develop user guides and documentation, and provide ongoing functional support.
</li><li><b>Testing &amp; Quality Assurance:</b> Prepare test scenarios, execute functional testing, support user acceptance testing (UAT), and ensure solution quality and readiness.
</li><li><b>Continuous Improvement:</b> Stay up to date with Dynamics 365 enhancements, recommend system improvements, and support post&ndash;go-live optimization initiatives.</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
Bachelor&rsquo;s degree in Information Systems, Computer Science, Business Administration, or a related field.
</li><li>Minimum of 3 years of hands-on experience with Microsoft Dynamics 365 Finance &amp; Operations (D365FO), specifically Supply Chain Management.
</li><li>Strong functional expertise in Dynamics 365 Supply Chain Management, with a focus on Inventory Management and Procurement &amp; Sourcing modules.
</li><li>Microsoft certifications such as <b>Dynamics 365 Functional Consultant</b> or <b>Solution Architect</b> are preferred.
</li><li>Proven experience configuring workflows, purchasing policies, vendor catalogs, inventory controls, and approval processes.
</li><li>Strong communication skills with the ability to engage and manage stakeholders effectively.
</li><li>Fluency in both Arabic and English is required.</li></ul></div>

Cyclotron, Inc.

<div>
 <strong>
  Location:
 </strong>
 North America (U.S. or Canada)
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Operations
 <br/>
 <br/>
 <strong>
  Reports To:
 </strong>
 Director of Business Operations
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 We are seeking an experienced Microsoft Dynamics 365 Technical Analyst to oversee, maintain, and continuously improve our existing Dynamics 365 environment. This individual will serve as both a technical expert and a strategic partner, ensuring the system remains current, optimized, and aligned with organizational goals. The ideal candidate combines deep platform knowledge with strong communication and customer service skills &mdash; translating business needs (&ldquo;customer speak&rdquo;) into effective Dynamics 365 solutions.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain and update the current Dynamics 365 environment, ensuring system stability, security, and performance.
  </li>
  <li>
   Manage regular platform updates, rollouts, and patches, including testing and validation before deployment.
  </li>
  <li>
   Monitor integrations, workflows, and automations to ensure seamless operation across departments.
  </li>
  <li>
   Collaborate closely with the Director of Operations, Team Leads, and key stakeholders to understand business processes and requirements.
  </li>
  <li>
   Translate user and departmental needs into actionable Dynamics 365 configurations, enhancements, and workflows.
  </li>
  <li>
   Document system architecture, data flow, and configuration changes for transparency and continuity.
  </li>
  <li>
   Stay current with Microsoft Dynamics 365 updates, features, and best practices.
  </li>
  <li>
   Recommend enhancements or new capabilities to improve efficiency, productivity, and user experience.
  </li>
  <li>
   Lead or support system upgrade and enhancement projects, ensuring minimal disruption to operations.
  </li>
  <li>
   Provide responsive, high-quality support to users, resolving issues efficiently and professionally.
  </li>
  <li>
   Deliver training and documentation to ensure users understand new features and processes.
  </li>
  <li>
   Act as a liaison between business teams and Internal Support, ensuring clear communication and expectation alignment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Systems, Computer Science, or related field (or equivalent experience).
  </li>
  <li>
   3-5 years of experience working with Microsoft Dynamics 365 (Sales, Customer Service, Project Operations, or Business Central preferred).
  </li>
  <li>
   Proven experience managing Dynamics environments, including updates, configuration, and custom workflows.
  </li>
  <li>
   Strong understanding of data modeling, integration points, and Power Platform tools (Power Automate, Power Apps, Power BI).
  </li>
  <li>
   Proficiency in Dynamics 365 administration, configuration, and security roles.
  </li>
  <li>
   Familiarity with Microsoft Power Platform, Azure integrations, and data connectors.
  </li>
  <li>
   Experience in managing release cycles and system testing.
  </li>
  <li>
   Excellent verbal and written communication skills.
  </li>
  <li>
   Strong problem-solving and analytical skills.
  </li>
  <li>
   Exceptional customer service and stakeholder management abilities &mdash; able to translate business needs into technical solutions (i.e. a deep understanding of the consultative approach.)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Microsoft Certified: Dynamics 365 + Power Platform Solution Architect (or similar certification).
  </li>
  <li>
   Microsoft Certified: Power Platform Developer Associate or Dynamics 365 Functional Consultant (Sales / Project Operations / Customer Service).
  </li>
  <li>
   Experience with Dynamics 365 Finance &amp; Operations or Business Central (ERP modules).
  </li>
  <li>
   Experience supporting a distributed or global team environment.
  </li>
  <li>
   Previous experience working in a technology consulting or IT services organization.
  </li>
  <li>
   Experience using DevOps or ALM for Dynamics 365 deployments.
  </li>
  <li>
   Understanding of data governance, compliance, and security best practices within the Microsoft ecosystem.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunity to lead and shape the evolution of a key enterprise platform.
  </li>
  <li>
   Collaborative environment with a focus on efficiency, innovation, and teamwork.
  </li>
  <li>
   Competitive compensation, flexible arrangements for nearshore/offshore candidates, and strong career growth potential.
   <br/>
   <br/>
  </li>
 </ul>
 Cyclotron is an Equal Opportunity Employer. Cyclotron values diversity, equity and inclusion, and aims to practice DE&amp;I in all that we do.
 <br/>
 <br/>
 Powered by JazzHR
 <br/>
 <br/>
 HrejQ3ckTx
</div>


Microsoft Dynamics 365 Technical Analyst

Genpact

<p></p><div><div><div><div><div><b>Ready to build the future with AI?</b><br>
<b>At Genpact, we don&rsquo;t just keep up with technology&mdash;we set the pace. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.</b><br>
<br>
<b>If you thrive in a fast-moving, </b><b>innovation</b>-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment.<br>
<br>
<b>Genpact (NYSE: G) is an</b><b> </b><b>advanced technology services and solutions company that delivers</b><b> </b><b>lasting</b><b> </b><b>value for leading enterprises</b><b> </b><b>globally.</b><b> </b><b>Through our</b><b> </b><b>deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead.</b><b> </b><b>Powered by curiosity, courage, and innovation,</b><b> </b><b>our teams</b><b> </b><b>implement</b><b> </b><b>data, technology, and AI</b><b> </b><b>to</b><b> </b><b>create tomorrow, today.</b><b> </b><b>Get to know us at</b><b> </b><b>genpact.com</b><b> </b><b>and on</b><b> </b><b>LinkedIn,</b><b> </b><b>X,</b><b> </b><b>YouTube, and</b><b> </b><b>Facebook</b></div></div><div><div><b>
Inviting applications for the role of </b><b>Principle Consultant-Dynamics 365 Engagement Project Manager (Functional Advisory &amp; Strategy)</b></div></div><div><div><b>
In this role, The Engagement Lead will work closely with business stakeholders, IT leadership, and cross-functional delivery teams to define the </b><b>long-term Dynamics roadmap</b><b>, enable </b><b>process automation</b><b>, and drive </b><b>digital transformation</b><b> aligned with enterprise objectives.</b></div></div><div><div><b>
We are seeking a seasoned </b><b>Dynamics 365 Engagement Lead</b><b> with strong </b><b>functional expertise</b><b> and proven experience in </b><b>advisory, roadmap planning, and platform optimization</b><b>. The ideal candidate will serve as a </b><b>strategic advisor</b><b> to client leadership teams&mdash;guiding them on maximizing value from the </b><b>Microsoft Dynamics 365 platform</b><b> and associated technologies (Power Platform, Azure, Copilot, Fabric, etc.).</b></div></div><div><div><b>
This position is pivotal in shaping the client&rsquo;s long-term Dynamics 365 strategy &mdash; balancing innovation, automation, and operational efficiency &mdash; while overseeing ongoing managed services and ensuring platform scalability and value realization.</b></div></div><div><div><b>
Roles &amp; Responsibilities</b></div></div><div><div><b>
Strategic Advisory &amp; Leadership</b></div></div><div><ul><div><div><b>
Act as the primary strategic advisor for the client&rsquo;s Dynamics 365 program&mdash;covering Finance, Supply Chain, Sales, Service, and Power Platform components.</b></div></div></ul></div><div><ul><div><div><b>
Partner with client leadership to define and drive the Dynamics 365 transformation roadmap, ensuring alignment with business goals and enterprise architecture.</b></div></div></ul></div><div><ul><div><div><b>
Define the governance and operating model for ongoing Dynamics 365 adoption, modernization, and support.</b></div></div></ul></div><div><ul><div><div><b>
Lead functional advisory sessions with client stakeholders to assess business pain points and translate them into actionable solution roadmaps.</b></div></div></ul></div><div><ul><div><div><b>
Manage the ongoing Dynamics 365 Projects, Managed support, Rollouts </b><b>and Tactical</b><b>Transformations</b></div></div></ul></div><div><ul><div><div><b>
Collaborate with Microsoft and </b><b>internal</b><b>Centers of Excellence (</b><b>CoE</b><b>) to leverage best practices, reference architectures, and product roadmaps.</b></div></div></ul></div><div><ul><div><div><b>
Oversee delivery governance for large transformation or enhancement programs&mdash;ensuring business outcomes, quality, and stakeholder satisfaction.</b></div></div></ul></div><div><ul><div><div><b>
Guide</b><b> solution architects and delivery teams on best practices in Dynamics 365 configuration, extensibility, and process automation.</b></div></div></ul></div><div><ul><div><div><b>
Provide executive-level updates, business case support, and strategic recommendations for platform evolution.</b></div></div></ul></div><div></div><div><div><b><br>
Engagement &amp; Program Oversight</b></div></div><div><ul><div><div><b>
Lead the Dynamics 365 engagement end-to-end, including roadmap definition, delivery oversight, and continuous improvement initiatives.</b></div></div></ul></div><div><ul><div><div><b>
Oversee Managed Support operations for Dynamics 365 ERP, ensuring service excellence, proactive issue resolution, and continuous platform modernization.</b></div></div></ul></div></div><div><div><ul><div><div><b>
Collaborate with functional and technical teams to ensure seamless integration across modules (Finance, Supply Chain, CRM, Power Platform, Data &amp; Fabric).</b></div></div></ul></div><div><ul><div><div><b>
Drive value realization through automation, analytics, and process optimization initiatives.</b></div></div></ul></div><div><div><b>
Stakeholder &amp; Governance Management</b></div></div><div><ul><div><div><b>
Establish and maintain strong executive and operational stakeholder relationships.</b></div></div></ul></div><div><ul><div><div><b>
Lead steering committee reviews, communicate program progress, risks, and </b><b>benefits</b><b>realization.</b></div></div></ul></div><div><ul><div><div><b>
Ensure engagement, governance, risk management, and quality assurance practices are followed.</b></div></div></ul></div><div><div><b>
Innovation &amp; Continuous Improvement</b></div></div><div><ul><div><div><b>
Identify and recommend emerging Microsoft technologies and best practices to enhance efficiency and user experience.</b></div></div></ul></div><div><ul><div><div><b>
Promote innovation through Power Platform, AI, and Copilot-enabled process enhancements.</b></div></div></ul></div><div><ul><div><div><b>
Lead knowledge transfer and capability uplift within client teams.</b></div></div></ul></div><div></div><div><div><b><br>
Qualifications we seek in you!</b></div></div><div><div><b>
Minimum Qualification:</b></div></div><div><ul><div><div><b>
Extensive experience in Microsoft Dynamics 365 (ERP) with strong </b><b>functional leadership</b><b> across key business processes (Finance, SCM, or Customer Engagement).</b></div></div></ul></div><div><ul><div><div><b>
Proven experience in </b><b>engagement management</b><b>, client advisory, and strategic roadmap definition for Dynamics 365 implementations or modernization programs.</b></div></div></ul></div><div><ul><div><div><b>
Strong understanding of </b><b>Power Platform, Azure ecosystem, and Dynamics 365 Copilot/AI</b><b> integration opportunities.</b></div></div></ul></div><div><ul><div><div><b>
Demonstrated experience managing </b><b>Managed Services/Support engagements</b><b> and continuous improvement programs.</b></div></div></ul></div><div><ul><div><div><b>
Exceptional stakeholder management, executive communication, and consulting skills.</b></div></div></ul></div><div><ul><div><div><b>
Ability to lead cross-functional teams and collaborate in a global delivery model.</b></div></div></ul></div></div><div></div><div><div><div><b><br>
Key Attributes</b></div></div><div><ul><div><div><b>
Strategic thinker with a consultative mindset and ability to connect business vision to platform capabilities</b></div></div></ul></div><div><ul><div><div><b>
Strong leadership and influencing skills</b></div></div></ul></div><div><ul><div><div><b>
Business outcome&ndash;oriented approach</b></div></div></ul></div><div><ul><div><div><b>
Excellent communication and executive presence</b></div></div></ul></div><div><ul><div><div><b>
Passion for technology-led transformation</b></div></div></ul></div><div></div><div><div><b><br>
Preferred Qualification:</b></div></div><div><ul><div><div><b>
Master&rsquo;s degree in business, Information Technology, or related field (MBA or equivalent preferred)</b></div></div></ul></div><div><ul><div><div><b>
Microsoft Certified: Dynamics 365 Solution Architect Expert / Functional Consultant Expert.</b></div></div></ul></div><div><ul><div><div><b>
Prior consulting or advisory experience with top-tier system integrators or technology partners.</b></div></div></ul></div><div><ul><div><div><b>
Exposure to emerging technologies (AI, Copilot, Fabric, RPA) within Microsoft ecosystem.</b></div></div></ul></div><div></div><div><div><b><br>
Why join Genpact?</b></div></div><div><ul><li><b>Lead AI-first transformation &ndash; Build and scale AI solutions that redefine industries</b></li></ul></div><div><ul><li><b>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</b></li></ul></div><div><ul><li><b>Accelerate your career&mdash;Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills</b></li></ul></div><div><ul><li><b>Grow with the best &ndash; Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace</b></li></ul></div><div><ul><li><b>Committed to ethical AI &ndash; Work in an environment where governance, transparency, and security are at the core of everything </b><b>we build</b></li></ul></div><div><ul><li><b>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</b></li></ul></div></div><div><div><b>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.</b></div></div><div><div><b>
Let&rsquo;s build tomorrow together.</b></div></div><div><div><b>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.</b></div></div><div><div><b>
Furthermore, please do note that Genpact does not charge fees to process job </b><b>applications</b><b>and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</b></div></div></div><p></p><p><br>
JobPrincipal Consultant</p><p>
Primary LocationIndia-Hyderabad</p><p>
ScheduleFull-time</p><p>
Education LevelBachelor's / Graduation / Equivalent</p><p>
Job PostingDec 31, 2025, 6:44:06 AM</p><p>
Unposting DateOngoing</p><p>
Master Skills ListConsulting</p><p>
Job CategoryFull Time</p></div>

Principle Consultant-Dynamics 365 Engagement Project Manager (Functional Advisory & Strategy)

Accenture

<div><p>As a <b>Dynamics 365 Functional Consultant (Manager)</b> at Accenture, you will act as the bridge between business stakeholders and technical teams to design, configure, and deliver Dynamics 365 Customer Engagement (CE) solutions. You will lead requirement gathering, solution design, and functional testing while ensuring alignment with business processes and Microsoft best practices. This role requires a strong focus on delivering innovative solutions that drive business value.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><p><b>
Requirement Gathering &amp; Analysis</b></p><ul><li><p>
Facilitate workshops and meetings with stakeholders to capture and document business requirements.</p></li><li><p>
Conduct fit-gap analysis and develop detailed functional specifications.</p></li></ul><p><b>
Solution Design &amp; Configuration</b></p><ul><li><p>
Design Dynamics 365 CE solutions using configuration and minimal customization.</p></li><li><p>
Configure entities, forms, views, dashboards, workflows, and business rules.</p></li><li><p>
Prototype and validate business processes to ensure alignment with client needs.</p></li></ul><p><b>
Implementation &amp; Testing</b></p><ul><li><p>
Lead the implementation of Dynamics 365 CE modules, including Sales, Customer Service, Marketing, and Field Service.</p></li><li><p>
Develop and execute comprehensive test plans to ensure solutions meet business and functional requirements.</p></li></ul><p><b>
Training &amp; Documentation</b></p><ul><li><p>
Deliver end-user training sessions and create detailed user guides.</p></li><li><p>
Maintain comprehensive documentation for all implemented solutions to ensure knowledge transfer and continuity.</p></li></ul><p><b>
Support &amp; Advisory</b></p><ul><li><p>
Provide post-go-live support and recommend continuous improvement opportunities.</p></li><li><p>
Advise clients on leveraging Power Platform and Microsoft CoPilot capabilities to enhance business processes.</p></li></ul></div>
<br>
<div><ul><li><p>Strong expertise in Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).</p></li><li><p>
Hands-on experience with Power Platform tools (Power Apps, Power Automate, Power BI).</p></li><li><p>
Familiarity with data migration and integration concepts.</p></li><li><p>
Understanding of Azure services and DevOps practices.</p></li><li><p>
Knowledge of M365 CoPilot and Dynamics 365 CoPilot capabilities.</p></li></ul><p><b>
Preferred Skills</b></p><ul><li><p>
Experience in delivering solution demonstrations to clients.</p></li><li><p>
Knowledge of industry-specific processes (e.g., Government, Insurance, Banking).</p></li></ul><p><b>
Certifications (Preferred)</b></p><ul><li><p><b>
Microsoft Certified: Dynamics 365 Fundamentals (CRM)</b></p></li><li><p><b>
Microsoft Certified: Dynamics 365 Customer Service/Sales Functional Consultant (MB-230/MB-210)</b></p></li><li><p><b>
Microsoft Certified: Power Platform Functional Consultant (PL-200)</b></p></li></ul></div><p></p>

Microsoft Dynamics CRM Functional Manager

Synergylabs Technology 

<p>MS Dynamics Finance and Operations Consultant - Job Description</p><p>MS Dynamics Finance and Operations Consultant</p><p>D365 F&amp;O / AX Technical &amp; Functional Expert</p><p>Experience Required:</p><p>5-10 Years</p><p>Location:</p><p>Gurgaon, India</p><p>Work Model:</p><p>Hybrid (4 days office / 1 days remote)</p><p>Joining:</p><p>Immediate to 15 days</p><p>Position Overview</p><p>We are seeking a highly skilled MS Dynamics Finance and Operations (F&amp;O) / AX Consultant with 5-10 years of comprehensive experience to join our implementation team in Gurgaon. This role offers a flexible hybrid work model and requires immediate to short-notice availability.</p><p>The ideal candidate will possess strong technical and functional expertise in D365 F&amp;O modules, with proven experience in end-to-end implementations. You will be responsible for leading complex projects, mentoring team members, and delivering innovative solutions that drive business transformation for our enterprise clients.</p><p>Key ResponsibilitiesImplementation &amp; Configuration</p><ul><li>Lead <b>end-to-end implementation</b> of Microsoft Dynamics 365 Finance and Operations / AX projects from requirements gathering to post-go-live support</li></ul><ul><li>Configure and customize core modules including <b>Finance, Supply Chain Management, Manufacturing, Project Operations, Commerce</b>, and Asset Management</li></ul><ul><li>Design and implement business processes aligned with <b>industry best practices</b> and client requirements</li></ul><ul><li>Conduct comprehensive gap analysis between business requirements and standard D365 F&amp;O functionality</li></ul><ul><li>Provide solution recommendations and architectural guidance for complex business scenarios</li></ul><ul><li>Create and maintain detailed functional design documents (FDD), business process documents (BPD), and configuration guides</li></ul><p>Technical Development</p><ul><li>Develop customizations using <b>X++ programming language</b> in Visual Studio environment</li></ul><ul><li>Create and modify forms, reports (SSRS), batch jobs, classes, and data entities</li></ul><ul><li>Develop integrations using <b>Data Management Framework (DMF), OData services, REST APIs</b>, and Azure Logic Apps</li></ul><ul><li>Build custom workflows, business events, and event handlers to automate business processes</li></ul><ul><li>Implement <b>Electronic Reporting (ER)</b> configurations for financial and regulatory reporting requirements</li></ul><ul><li>Develop and extend Data Entities for integrations, data migration, and reporting purposes</li></ul><ul><li>Implement Custom Services and Service Operations for external system integrations</li></ul><ul><li>Optimize code performance and follow Microsoft coding standards and best practices</li></ul><p>Module-Specific ExpertiseFinance Module</p><ul><li>Configure <b>General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash and Bank Management</b></li></ul><ul><li>Implement financial dimensions, advanced financial structures, and chart of accounts</li></ul><ul><li>Configure budget controls, budget planning, and forecasting</li></ul><ul><li>Set up tax engines, GST/VAT compliance, TDS/TCS, and localization requirements</li></ul><ul><li>Configure financial reporting structures, consolidations, and eliminations</li></ul><ul><li>Implement credit and collections, payment processing, and bank reconciliation</li></ul><p>Supply Chain Management</p><ul><li>Configure <b>Inventory Management, Procurement, Sales Order Processing, Warehouse Management</b></li></ul><ul><li>Implement Master Planning (MRP/MPS), Production Control, and Manufacturing execution</li></ul><ul><li>Set up Quality Management, Product Information Management (PIM), and Engineering Change Management</li></ul><ul><li>Configure Trade and Logistics functionalities including shipping, receiving, and transportation management</li></ul><ul><li>Implement advanced warehouse operations and mobile device configurations</li></ul><p>Additional Modules (As Applicable)</p><ul><li><b>Project Operations:</b> Project management, time and expense, project accounting, and resource scheduling</li></ul><ul><li><b>Retail/Commerce:</b> Point of Sale (POS), e-commerce integration, omnichannel commerce</li></ul><ul><li><b>Asset Management:</b> Maintenance planning, work orders, and asset lifecycle management</li></ul><ul><li><b>Human Resources:</b> (if applicable) Personnel management, payroll integration</li></ul><p>Data Migration &amp; Integration</p><ul><li>Design and execute comprehensive data migration strategies using <b>DMF, DIXF</b>, and custom migration tools</li></ul><ul><li>Develop integrations with external systems including CRM, WMS, EDI, e-commerce platforms, and legacy systems</li></ul><ul><li>Implement <b>Azure Logic Apps, Power Automate</b>, and Azure Service Bus for process automation and integration</li></ul><ul><li>Ensure data validation, cleansing, transformation, and quality control during migration processes</li></ul><ul><li>Create recurring data integration jobs using Data Entities and monitor execution</li></ul><ul><li>Develop custom data packages and templates for efficient data management</li></ul><p>System Administration &amp; Optimization</p><ul><li>Perform system configuration, environment management, and <b>Lifecycle Services (LCS)</b> administration</li></ul><ul><li>Optimize system performance through code review, database tuning, and batch job optimization</li></ul><ul><li>Troubleshoot complex issues using trace parser, query optimization, and performance monitoring tools</li></ul><ul><li>Implement patches, hotfixes, and platform updates following Microsoft release schedules</li></ul><ul><li>Configure <b>security roles, privileges, duties</b>, and segregation of duties (SoD) compliance</li></ul><ul><li>Set up number sequences, batch processing frameworks, and system parameters</li></ul><ul><li>Monitor system health using Application Insights, LCS monitoring tools, and SQL diagnostics</li></ul><p>Testing &amp; Quality Assurance</p><ul><li>Develop comprehensive test scenarios, test cases, and test scripts for all customizations and configurations</li></ul><ul><li>Create and maintain <b>Task Recorder</b> scripts for training, documentation, and regression testing</li></ul><ul><li>Perform unit testing, integration testing, and coordinate User Acceptance Testing (UAT)</li></ul><ul><li>Conduct regression testing after platform updates, hotfixes, and major releases</li></ul><ul><li>Support UAT activities and coordinate defect resolution with development team</li></ul><ul><li>Implement <b>Regression Suite Automation Tool (RSAT)</b> for automated testing</li></ul><p>Training &amp; Support</p><ul><li>Conduct comprehensive end-user training sessions and train-the-trainer programs</li></ul><ul><li>Create detailed training materials, user manuals, process documentation, and quick reference guides</li></ul><ul><li>Provide <b>post-go-live hypercare support</b> and resolve production issues promptly</li></ul><ul><li>Offer Level 2/3 support for complex business and technical issues</li></ul><ul><li>Create and maintain system documentation, runbooks, and knowledge base articles</li></ul><p>Leadership &amp; Collaboration</p><ul><li>Mentor junior consultants, developers, and offshore team members</li></ul><ul><li>Collaborate with cross-functional teams including business stakeholders, solution architects, and project managers</li></ul><ul><li>Participate in client workshops, requirement gathering sessions, and design discussions</li></ul><ul><li>Contribute to pre-sales activities, RFP/RFI responses, solution demonstrations, and effort estimations</li></ul><ul><li>Stay current with D365 F&amp;O updates, new features, roadmap, and Microsoft technology stack</li></ul><ul><li>Drive best practices adoption and continuous improvement initiatives</li></ul><p>Required Skills &amp; QualificationsTechnical Skills (Mandatory)</p><ul><li><b>5-10 years</b> of hands-on experience with <b>Microsoft Dynamics 365 F&amp;O / AX</b> (AX 2009, AX 2012 R3, or D365 F&amp;O)</li></ul><ul><li>Strong proficiency in <b>X++ programming, MorphX framework</b>, and Visual Studio development for D365</li></ul><ul><li>Extensive experience with <b>SSRS report development, ER framework</b>, and Power BI integration</li></ul><ul><li>Expertise in <b>Data Management Framework (DMF)</b>, Data Entities, OData services, and REST APIs</li></ul><ul><li>Thorough knowledge of <b>Azure DevOps, Lifecycle Services (LCS)</b>, version control, and build automation</li></ul><ul><li>Strong understanding of <b>SQL Server, T-SQL, database optimization</b>, and query performance tuning</li></ul><ul><li>Experience with <b>Power Platform integration</b> (Power Apps, Power Automate, Power BI)</li></ul><ul><li>Knowledge of Azure services including Logic Apps, Functions, Service Bus, and Key Vault</li></ul><ul><li>Understanding of Web Services, WCF, and integration patterns</li></ul><p>Functional Knowledge (Core Requirement)</p><ul><li>Deep functional knowledge of at least <b>2-3 core modules</b> from: Finance, Supply Chain Management, Manufacturing, Project Operations, or Commerce</li></ul><ul><li>Proven experience in <b>3+ full lifecycle implementations</b> of D365 F&amp;O / AX projects</li></ul><ul><li>Strong understanding of <b>financial accounting principles</b>, GAAP, IFRS, and accounting standards</li></ul><ul><li>Comprehensive knowledge of <b>supply chain processes</b>: procurement-to-pay, order-to-cash, inventory management</li></ul><ul><li>Understanding of <b>manufacturing operations</b>: discrete, process, lean manufacturing methodologies</li></ul><ul><li>Knowledge of <b>compliance requirements</b>: GST, VAT, tax reporting, statutory reporting, and audit trails</li></ul><ul><li>Familiarity with <b>industry-specific solutions</b> for Manufacturing, Distribution, Retail, Professional Services, or Food &amp; Beverage</li></ul><ul><li>Understanding of master data management, organizational hierarchies, and legal entity structures</li></ul><p>Project &amp; Business Skills</p><ul><li>Proven experience working in <b>Agile/Scrum and Waterfall methodologies</b></li></ul><ul><li>Strong analytical thinking, problem-solving, and troubleshooting capabilities</li></ul><ul><li>Excellent communication skills with ability to interact with C-level executives and business stakeholders</li></ul><ul><li>Experience in requirements gathering, fit-gap analysis, and solution design workshops</li></ul><ul><li>Ability to create comprehensive documentation including FDD, TDD, and test plans</li></ul><ul><li>Strong time management skills with ability to handle multiple priorities and tight deadlines</li></ul><ul><li>Client-facing experience with proven stakeholder management and consulting capabilities</li></ul><ul><li>Experience managing offshore/onshore distributed teams</li></ul><p>Certifications (Highly Preferred)</p><ul><li>Microsoft Certified: <b>Dynamics 365 Finance Functional Consultant Associate</b> (MB-310)</li></ul><ul><li>Microsoft Certified: <b>Dynamics 365 Supply Chain Management Functional Consultant Associate</b> (MB-330)</li></ul><ul><li>Microsoft Certified: <b>Dynamics 365 Finance and Operations Apps Developer Associate</b> (MB-500)</li></ul><ul><li>Microsoft Certified: <b>Dynamics 365 Finance and Operations Apps Solution Architect Expert</b> (MB-700)</li></ul><ul><li>Legacy certifications: MB-300, MB-6898, or equivalent AX certifications</li></ul><ul><li>Additional Azure or Power Platform certifications will be an advantage</li></ul><p>Educational Qualifications</p><ul><li><b>Bachelor's degree</b> in Finance, Accounting, Supply Chain Management, Computer Science, Information Technology, or related field (mandatory)</li></ul><ul><li><b>Master's degree</b> (MBA, M.Com, MCA, or equivalent) preferred</li></ul><ul><li>Professional certifications such as <b>CA, CPA, CIMA, CMA</b> highly valued for Finance module specialists</li></ul><ul><li>APICS, CSCP, or similar supply chain certifications advantageous for SCM specialists</li></ul><p>Desired Candidate Profile</p><ul><li>Self-motivated professional with passion for ERP technologies and business transformation</li></ul><ul><li>Strong business acumen with ability to understand client's industry and business processes</li></ul><ul><li>Proactive problem solver with innovative thinking and continuous improvement mindset</li></ul><ul><li>Excellent interpersonal skills with ability to build strong client relationships</li></ul><ul><li>Team player with demonstrated leadership qualities and mentoring capabilities</li></ul><ul><li>Adaptable to changing priorities and comfortable working in fast-paced environments</li></ul><ul><li>Willingness to learn new technologies and stay updated with Microsoft roadmap</li></ul><ul><li>Experience working with global teams across different geographies and time zones preferred</li></ul><ul><li>Strong documentation skills with attention to detail and quality</li></ul><p>Work Arrangement Details</p><ul><li><b>Office Location:</b> Gurgaon (Gurugram), Haryana, India - Modern office facility with state-of-the-art infrastructure</li></ul><ul><li><b>Work Mode:</b> Hybrid model with 3 days in office and 2 days remote work (flexibility based on project requirements)</li></ul><ul><li><b>Working Hours:</b> Standard business hours (9:30 AM - 6:30 PM) with flexibility for global client interactions</li></ul><ul><li><b>Travel Requirements:</b> Occasional domestic and international travel to client locations as needed (typically 10-20% travel)</li></ul><ul><li><b>On-call Support:</b> Participation in on-call rotation for production support during critical phases</li></ul><p>What We Offer</p><ul><li><b>Highly Competitive Compensation:</b> Industry-leading salary package with performance-based components commensurate with experience</li></ul><ul><li><b>Performance Incentives:</b> Annual bonuses, project completion bonuses, and quarterly performance rewards</li></ul><ul><li><b>Comprehensive Insurance:</b> Health insurance with family floater coverage, personal accident insurance, and life insurance</li></ul><ul><li><b>Flexible Work Environment:</b> Modern hybrid work model with well-equipped office facilities</li></ul><ul><li><b>Professional Development:</b> Sponsored Microsoft certifications, training programs, and conference participation</li></ul><ul><li><b>Career Progression:</b> Clear career path with opportunities to grow into leadership and architect roles</li></ul><ul><li><b>Global Exposure:</b> Work with Fortune 500 clients and international projects across various industries</li></ul><ul><li><b>Technology Leadership:</b> Opportunity to work on cutting-edge Microsoft cloud technologies and innovations</li></ul><ul><li><b>Work-Life Balance:</b> Flexible working hours, generous leave policy, and wellness programs</li></ul><ul><li><b>Relocation Assistance:</b> Support for relocation to Gurgaon if applicable</li></ul><ul><li><b>Additional Perks:</b> Team outings, recreational activities, employee engagement programs, and recognition awards</li></ul><ul><li><b>Learning Culture:</b> Access to learning platforms, knowledge sharing sessions, and innovation labs</li></ul><p>Application Process</p><p>Interested candidates who meet the above qualifications are requested to submit the following:</p><p>1. <b>Updated Resume/CV</b> with comprehensive project descriptions highlighting your role, responsibilities, and achievements</p><p>2. <b>Current CTC and Expected CTC</b> with detailed salary breakup</p><p>3. <b>Notice Period</b> or confirmation of immediate availability</p><p>4. <b>Certification copies</b> of relevant Microsoft certifications and professional qualifications</p><p>5. <b>Project Portfolio</b> showcasing key implementations and technical contributions (optional but highly preferred)</p><p>6. <b>References</b> from previous employers or clients (optional)</p><p><b>Selection Process:</b></p><p>1. Resume screening and initial shortlisting</p><p>2. Technical assessment (online test covering X++, functional knowledge, and problem-solving)</p><p>3. Technical interview with subject matter experts</p><p>4. Functional interview with practice leads</p><p>5. HR discussion and final offer</p><p><b>Important Note:</b> Candidates with immediate availability or notice period of 15 days or less will be given <b>highest priority</b>. We have urgent requirements for ongoing projects. Only shortlisted candidates will be contacted for further discussions within 3-5 business days of application.</p><p><b>Equal Opportunity Employer:</b> We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</p><p><b>Confidentiality:</b> All applications will be treated with strict confidentiality. Your information will only be used for recruitment purposes.</p><p>Job Type: Full-time</p><p>Pay: ₹400,000.00 - ₹600,000.00 per year</p><p>Work Location: In person</p>

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