e commerce account manager

TJ Digital

Job Overview We're hiring Account Managers to help us scale a fast-growing digital marketing agency. This role is for a digital marketing generalist who presents well on calls, has strong judgment, and can run client campaigns using our SOP-driven, AI-assisted delivery system.We strongly prefer candidates with 5+ years of experience as a client-facing Account Manager / Client Success Manager at a digital marketing agency (or similar). You should be confident leading calls, asking smart questions about a client's business, and discussing strategy.THE KIND OF PERSON WHO THRIVES HEREYou'll do well in this role if you're someone who is:<ul><li>Confident in communication (especially on video calls)</li><li>Confident leading client calls (discovery, check-ins, and strategy conversations)</li><li>Impeccable in English (written and spoken)</li><li>Coach-able and open-minded (we have a specific way of doing things)</li><li>Decisive and accountable (you make calls, own mistakes fast, and keep momentum)</li><li>A fast learner who likes variety (you want to grow and take on more responsibility over time)</li><li>Highly organized (you naturally turn messy work into clear next steps)</li><li>Quality-minded (you can tell when something is &quot;client-ready&quot; vs. &quot;needs work&quot;)</li></ul>AI / LLM PROFICIENCY (NON-NEGOTIABLE)This is a hard requirement. Our delivery system relies heavily on AI, so Account Managers must be highly proficient with large language models.You should:<ul><li>Use AI daily as part of your work (not &quot;occasionally&quot;)</li><li>Be confident writing prompts, iterating quickly, and getting reliable outputs</li><li>Understand how to QA AI-generated work for accuracy, tone, and business relevance</li><li>Stay current on new AI tools and workflows on your own</li><li>Genuinely value prompting and AI workflow design as a real professional skill</li></ul>E-COMMERCE AND SHOPIFY EXPERIENCE (NON-NEGOTIABLE)We work with e-commerce clients, and you need to be comfortable in that world. This doesn't mean you need to be a developer, but you do need to know your way around Shopify and understand how e-commerce brands think about marketing.You should:<ul><li>Have hands-on experience doing marketing or account management for e-commerce brands</li><li>Know how to find what you're looking for in Shopify (products, pages, collections, analytics, apps, theme editor)</li><li>Understand how e-commerce businesses measure performance (conversion rate, AOV, ROAS, traffic by channel)</li><li>Be able to have a credible strategic conversation with an e-commerce client about their goals</li></ul>You may also work with WordPress sites and other platforms, but Shopify familiarity is a baseline requirement for this role.WHAT YOU NEED EXPERIENCE WITH (NON-NEGOTIABLES)You don't need to be a veteran marketer, but you do need the fundamentals:<ul><li>Some experience in digital marketing (agency, in-house, or freelance/contractor work) and an interest in learning more</li><li>Comfort with basic SEO concepts and how websites drive leads</li><li>Ability to log into WordPress and make updates (pages, menus, basic formatting, plugins as needed)</li><li>Working knowledge of Shopify at the account manager level (navigation, content management, basic analytics)</li><li>Strong judgment about what matters for a business (prioritization, messaging, offers, conversion basics)</li></ul>EXPERIENCE WE STRONGLY PREFER (NICE-TO-HAVES)<ul><li>5+ years as an Account Manager / Client Success Manager at a digital marketing agency</li><li>Agency experience or experience managing your own clients as a contractor/freelancer</li><li>Familiarity with e-commerce brands (DTC, retail, consumer goods) and their marketing priorities</li><li>Familiarity with service businesses (home services, healthcare, trades, education, etc.)</li><li>Comfort coordinating across specialists (design, web dev, technical SEO)</li><li>Experience managing projects, timelines, and deliverables</li></ul>WHAT THE JOB ACTUALLY IS (DAY TO DAY)Account Managers here run the campaign. You are the owner of outcomes and execution.You will:<ul><li>Lead client calls and guide strategy conversations (ask great questions and translate goals into priorities)</li><li>Own the day-to-day progress of client accounts (priorities, timelines, deliverables)</li><li>Translate strategy into weekly action and keep things moving</li><li>Use our SOPs + AI tools to produce and QA deliverables (you don't need to be a writer)</li><li>Delegate SOP-defined production work to contractors</li><li>Coordinate with specialists when design/technical work is needed</li><li>Communicate clearly, internally and sometimes directly with clients</li></ul>WHY YOU'LL LIKE WORKING HEREFrontier work: We're one of the few SEO agencies truly leaning into GEO / AI optimization and building modern systems around it.Direct mentorship: TJ (founder) will personally work with you one-on-one for support, coaching, and skill development.Fast growth = real opportunity: We're growing quickly, and there's genuine room to level up, take ownership, and grow into leadership.Team-first culture: We take care of our people. Your development and growth won't be an afterthought, it's part of the plan.OUR STANDARDS (WHAT &quot;GOOD&quot; LOOKS LIKE)A great Account Manager here:<ul><li>Hits deadlines without reminders</li><li>Keeps clients happy and confident</li><li>Delegates clearly and catches issues before they become problems</li><li>Maintains high quality without needing constant oversight</li><li>Operates with urgency, but doesn't create chaos</li></ul>90-DAY RAMP-UP (PROBATION PERIOD)We have a 90-day ramp-up period for all new hires. This gives you time to learn our SOPs and systems, and gives us time to ensure the role is a great long-term fit. During this period, you'll receive training, support, and clear expectations, with regular check-ins to help you succeed.HOW TO APPLYSend your resume to TJ@TJRobertson.com.Candidates who include a short video introduction will be prioritized. Use a free tool like Loom to introduce yourself and walk through your relevant experience. It doesn't need to be long or polished, we just want to get a sense of who you are before we get on a call.Job Type: Full-timePay: $55,000.00 - $70,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: Remote

Account Manager (Digital Marketing Agency)

ADTOKER LTD

TikTok Shop E-Commerce &amp; Brand Operations Account ManagerAdtoker is one of Europe&rsquo;s top TikTok Shop partners, helping brands manage and scale their TikTok Shop, social commerce, influencer marketing, affiliate marketing, and livestream selling operations end to end.We work with brands across European markets and support them with TikTok Shop launches, creator collaborations, affiliate campaigns, livestream operations, advertising, and sales optimization.We are now looking for a TikTok Shop E-Commerce &amp; Brand Operations Specialist to join our team and support the daily operations of our brand accounts.In this role, you will:Manage and follow up on the daily TikTok Shop operations of our brand partners.Support creator, influencer, and affiliate collaboration processes.Coordinate communication between brands, creators, and the internal team.Track campaign, product, content, and sales performance.Support the planning of livestream, affiliate, and content operations.Monitor TikTok Shop dashboards, product listings, campaigns, and sales data.Help prepare weekly and monthly performance reports for brands.Follow up on internal tasks and make sure operations move forward on time.We are looking for someone who is:Organized, responsible, and detail-oriented.Strong in communication and follow-up.Interested in e-commerce, social media, influencer marketing, or digital marketing.A fast learner who enjoys working in a dynamic and fast-growing industry.Able to communicate in English and preferably GermanComfortable working with Excel / Office , project management tools, and digital platforms.Interested in TikTok, content creation, creator economy, and social commerce.Previous marketplace management experience is a plus, but not required. We value candidates who are eager to learn, proactive, and strong in operations management.Why join Adtoker?At Adtoker, you will have the opportunity to work in one of the fastest-growing areas of European e-commerce.You will gain hands-on experience in TikTok Shop, creator economy, affiliate marketing, livestream shopping, and discovery commerce.You will work with international brands and be directly involved in growth-focused e-commerce operations.This role is a strong opportunity for anyone who wants to build a career in social commerce and the future of online shopping.Job Type: Full-timePay: 70,000.00TRY - 100,000.00TRY per monthWork Location: Remote

TikTok Shop E-Ticaret ve Marka Operasyon Uzmanı

PC HUB UAE

We are seeking a highly motivated and detail-oriented E-Commerce Marketplace Specialist to join our growing team. The ideal candidate will have hands-on experience managing online marketplace accounts in the UAE and a strong understanding of marketplace operations, product management, inventory control, and sales optimization.This role is ideal for someone passionate about e-commerce and experienced in managing seller accounts across major UAE marketplaces including Amazon, Noon, Carrefour, Sharaf DG, and Microless. Experience in Electronics, IT Products, Accessories, and Consumer Goods categories will be an added advantage.Key Responsibilities<ul><li>Manage and oversee daily operations across multiple e-commerce marketplaces.</li><li>Create, upload, and optimize product listings, including titles, descriptions, images, specifications, and keywords.</li><li>Manage Amazon Seller Central and Noon Seller Lab accounts.</li><li>Monitor inventory levels and coordinate stock replenishment with warehouse and procurement teams.</li><li>Handle product catalog updates, pricing strategies, promotions, and marketplace campaigns.</li><li>Process orders, returns, reimbursements, and customer inquiries efficiently.</li><li>Ensure compliance with marketplace policies and maintain excellent account health metrics.</li><li>Coordinate and manage FBA (Fulfillment by Amazon) and FBN (Fulfilled by Noon) workflows.</li><li>Analyze sales performance, traffic, conversion rates, and customer behavior to identify growth opportunities.</li><li>Prepare daily, weekly, and monthly performance reports using Excel and marketplace analytics tools.</li><li>Conduct competitor analysis and recommend pricing and promotional strategies.</li><li>Work closely with marketing, design, and operations teams to improve customer experience and sales results.</li><li>Assist in launching new products and expanding marketplace presence.</li></ul>Requirements<ul><li>Bachelor's Degree in Business, Marketing, E-Commerce, or a related field.</li><li>1&ndash;2 years of proven experience managing UAE marketplace accounts.</li><li>Strong working knowledge of:</li><li>Amazon Seller Central,</li><li>Noon Seller Lab</li><li>Carrefour Marketplace</li><li>Sharaf DG Marketplace</li><li>Microless Marketplace</li><li>Experience handling Electronics, IT Products, Accessories, or Consumer Electronics categories preferred.</li><li>Good understanding of marketplace listing optimization, inventory management, and order fulfillment processes.</li><li>Experience managing FBA and FBN operations.</li><li>Strong analytical, reporting, and problem-solving skills.</li><li>Ability to multitask and work effectively in a fast-paced environment.</li><li>Excellent communication and organizational skills.</li><li>Only Female candidates are eligible to apply (Spouse Visa )</li><li>Keralites Preferred</li><li>Immediate joiners will be given preference.</li></ul>What We Offer<ul><li>Competitive Salary Package</li><li>Performance-Based Incentives</li><li>Career Growth and Learning Opportunities</li><li>Friendly and Professional Work Environment</li><li>Exposure to Leading UAE E-Commerce Marketplaces</li><li>Opportunity to Work with Fast-Growing Product Categories</li></ul>Pay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Visa status?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Ecommerce: 1 year (Preferred)</li></ul>Work Location: In person

Ecommerce Marketplace Executive (Spouse Visa)

Brainvire Infotech Pvt. Ltd

Please find below Job Description for your review and let us know if any correction required.Job Description &ndash; Customer Success Manager (E-commerce / ERP)Position: Customer Success Manager (CSM)Experience: 10&ndash;15 Years Location: Dubai -UAE Department: Customer Success / Account ManagementAbout the RoleWe are seeking an experienced Customer Success Manager with 10&ndash;15 years of experience in managing enterprise customers and delivering successful digital transformation initiatives. The ideal candidate should possess strong expertise in E-commerce / ERP implementations, customer relationship management, stakeholder engagement, and post-sales account growth.The Customer Success Manager will act as a trusted advisor to clients, ensuring successful project delivery, customer satisfaction, adoption of solutions, and long-term business partnerships.Key ResponsibilitiesCustomer Relationship Management<ul><li>Serve as the primary point of contact for strategic customer accounts.</li><li>Build and maintain strong relationships with key stakeholders, decision-makers, and executive sponsors.</li><li>Conduct regular business reviews and success planning sessions with customers.</li><li>Understand customer business objectives and align solutions to achieve desired outcomes.</li></ul>Project &amp; Delivery Governance<ul><li>Collaborate with project managers, delivery teams, and solution architects to ensure successful execution of E-commerce and ERP projects.</li><li>Monitor project health, milestones, risks, dependencies, and customer satisfaction.</li><li>Drive issue resolution and escalation management when required.</li><li>Ensure successful onboarding, adoption, and utilization of implemented solutions.</li></ul>Customer Success &amp; Retention<ul><li>Develop customer success plans and track measurable business outcomes.</li><li>Identify opportunities to improve customer engagement and product adoption.</li><li>Drive customer retention, renewals, and long-term partnership growth.</li><li>Monitor customer health metrics and proactively address concerns.</li></ul>Strategic Account Growth<ul><li>Identify upselling, cross-selling, and expansion opportunities across existing accounts.</li><li>Work closely with Sales, Pre-Sales, and Delivery teams to support account growth initiatives.</li><li>Assist customers in defining digital transformation roadmaps and future enhancements.</li></ul>Process &amp; Governance<ul><li>Establish account governance frameworks and communication plans.</li><li>Prepare executive-level reports, customer success metrics, and business performance reviews.</li><li>Ensure adherence to service-level agreements (SLAs) and contractual commitments.</li></ul>Required Skills &amp; Experience<ul><li>10&ndash;15 years of experience in Customer Success, Account Management, Program Management, or Client Partner roles.</li><li>Strong experience managing enterprise customers across E-commerce / ERP projects.</li><li>Proven experience handling large-scale digital transformation engagements.</li><li>Strong stakeholder management and executive communication skills.</li><li>Experience managing multiple customer accounts simultaneously.</li><li>Strong understanding of project lifecycle management and delivery governance.</li><li>Ability to identify business opportunities and drive account growth.</li></ul>Preferred Domain Experience<ul><li>E-commerce Platforms (Adobe Commerce/Magento, Shopify, BigCommerce, WooCommerce, CommerceTools, etc.)</li><li>ERP Solutions (Odoo, SAP, Microsoft Dynamics, Oracle ERP, NetSuite, etc.)</li><li>Omnichannel Commerce, Digital Transformation, CRM, and Business Process Automation initiatives.</li></ul>Soft Skills<ul><li>Excellent communication and presentation skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Customer-first mindset with strong business acumen.</li><li>Leadership and team collaboration skills.</li><li>Ability to influence stakeholders at all organizational levels.</li></ul>Educational Qualification<ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, or related field.</li><li>MBA or relevant certifications in Customer Success, Project Management, ERP, or E-commerce will be an added advantage.</li></ul>Travel Requirement<ul><li>This role may require frequent travel across the GCC based on client engagements, project reviews, business meetings, workshops, and relationship management activities.</li><li>The candidate should be comfortable visiting customer locations and managing on-site stakeholder interactions whenever required.</li></ul>Success Metrics<ul><li>Customer Satisfaction (CSAT) &amp; Net Promoter Score (NPS)</li><li>Customer Retention &amp; Renewal Rate</li><li>Revenue Growth from Existing Accounts</li><li>Project Success &amp; Delivery Metrics</li><li>Customer Adoption &amp; Engagement Levels</li><li>Executive Stakeholder Satisfaction</li></ul>Ideal Candidate Profile: A seasoned customer-facing professional who can effectively bridge customers, delivery teams, and business stakeholders while driving successful ERP / E-commerce engagements, customer retention, and account growth.Pay: AED12,000.00 - AED15,000.00 per monthWork Location: In person

Customer Success Manager

Bright Books

Bright Books, a company specialized in accounting and financial consulting services, is looking to hire:2 Senior Accountants To work fully remotely on a full-time basis.Work Type:<ul><li>Full-time position.</li><li>Fully remote work.</li><li>Full commitment and availability are required.</li><li>Working as part of an accounting team serving multiple clients.</li><li>Daily follow-up with the Accounting Manager and management.</li></ul>Key Responsibilities:<ul><li>Record and review daily accounting entries.</li><li>Prepare bank reconciliations and review accounts.</li><li>Prepare monthly financial reports for clients.</li><li>Follow up on sales, purchases, expenses, and account balances.</li><li>Handle accounting work for e-commerce businesses.</li><li>Prepare data required for tax filings.</li><li>Follow up on VAT and tax obligations in Saudi Arabia.</li><li>Participate in the handover process from the previous accounting company or accounting team.</li><li>Organize accounting files, documents, and data in a proper and structured manner.</li><li>Coordinate with the Accounting Manager and team members to ensure tasks are completed on time.</li></ul>Requirements:<ul><li>Relevant experience as a Senior Accountant.</li><li>Good experience in the e-commerce sector.</li><li>Good knowledge of taxes in Saudi Arabia, especially VAT.</li><li>Experience in preparing monthly financial reports.</li><li>Experience in bank reconciliations and account reviews.</li><li>Ability to handle multiple clients at the same time.</li><li>Proficiency in Excel and accounting systems.</li><li>Experience in Odoo or similar ERP systems is preferred.</li><li>Accuracy, commitment, and ability to work under pressure.</li><li>Full-time availability is required.</li></ul>Essential Requirement:<ul><li>Excellent command of English, both written and spoken, as English is very important for client communication, business correspondence, and reporting.</li></ul>How to Apply: Please send your CV and mention the job title in the email/message subject:Senior Accountant &ndash; Bright BooksEmail / WhatsApp: [info@brightbooks.sa]/ +966510435701Please include:<ul><li>Years of experience.</li><li>Experience in e-commerce.</li><li>Experience with Saudi taxes.</li><li>Accounting systems previously used.</li><li>English language level.</li><li>Earliest joining date.</li></ul>Pay: E&pound;13,000.00 - E&pound;17,000.00 per monthWork Location: Remote

Senior Accountant

Giftkarte Technologies (Pvt) Ltd

Job description:Role Description This is a full-time on-site role for a Assistant Manager - Corporate Sales &amp; Solutions, The person will report to Team Lead - Corp Sales &amp; would be responsible for growing our corporates sales business targeting MNCs, large corporates, pharma &amp; IT companies. The role entails frequent / regular client contacts as well as cold / warm calling and meeting potential &amp; existing clients.Qualifications / Experience<ul><li>3-4 yrs Corporate Sales &amp; Account Management experience, preferably in e-commerce or HR industry.</li><li>Strong connectivity in corporate market, especially with large corporates / MNCs &amp; Pharma.</li><li>Excellent Communication &amp; presentation skills</li><li>Ability to build and maintain relationships with clients</li><li>Any start-up / e-commerce experience would be useful but not mandatory.</li><li>Bachelor's degree in business, sales, marketing, would be preferred.</li><li>Industry Internet Marketplace Platforms</li></ul>Work Location: In person

Assistant Manager - Corporate Sales & Solutions

Bright Books, a company specialized in accounting and financial consulting services, is looking to hire an:Accounting Manager To work fully remotely on a full-time basis.Work Type:<ul><li>Full-time position.</li><li>Fully remote work.</li><li>Full commitment and availability are required.</li><li>Daily follow-up with management.</li><li>Managing an accounting team serving multiple clients.</li></ul>Key Responsibilities:<ul><li>Manage and review clients&rsquo; monthly accounts.</li><li>Supervise the accounting team, assign tasks, and follow up on work progress.</li><li>Review accounting entries, bank reconciliations, and financial reports.</li><li>Prepare and review monthly financial and management reports.</li><li>Follow up on tax obligations in the Kingdom of Saudi Arabia.</li><li>Supervise the handover process from the previous accounting company or accounting team.</li><li>Establish a clear and organized process for receiving and handing over accounting files, documents, and data.</li><li>Review team performance and ensure accuracy and quality of work.</li><li>Handle multiple clients efficiently and professionally.</li></ul>Requirements:<ul><li>Strong experience in accounting and account management.</li><li>Previous experience in managing an accounting team.</li><li>Good experience in the e-commerce sector.</li><li>Good knowledge of VAT and tax obligations in Saudi Arabia.</li><li>Experience in taking over accounting files from previous accounting companies or teams.</li><li>Proficiency in Excel and accounting systems.</li><li>Experience in Odoo or similar ERP systems is preferred.</li><li>Strong time management skills and ability to meet deadlines.</li><li>Accuracy, commitment, and ability to work under pressure.</li><li>Full-time availability is required.</li></ul>Essential Requirement:<ul><li>Excellent command of English, both written and spoken, as English is very important for client communication, reporting, and business correspondence.</li></ul>How to Apply: Please send your CV and mention the job title in the email/message subject:Accounting Manager &ndash; Bright BooksEmail / WhatsApp: [info@brightbooks.sa]/+966510435701Please include:<ul><li>Years of experience.</li><li>Experience in e-commerce.</li><li>Experience with Saudi taxes.</li><li>Accounting systems previously used.</li><li>English language level.</li><li>Earliest joining date.</li></ul>Pay: E&pound;25,000.00 - E&pound;30,000.00 per monthWork Location: Remote

Accounting Manager

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