e commerce coordinator

إبراق | IBRAQ

<div>
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  <strong>
   Primary Purpose:
  </strong>
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 <p>
  The E-commerce Coordinator is responsible for supporting and ensuring the smooth execution of daily online operations, from order processing to customer service follow up.
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  This role will focus on managing post order activities, coordinating across departments, resolving order related issues, and maintaining accurate reporting and reconciliation processes.
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  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities:
  </strong>
 </p>
 <ul>
  <li>
   Oversee the day-to-day operations of the online store.
  </li>
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   Collaborate with inventory and warehouse / demand teams to ensure stock levels.
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   Implement inventory control practices to minimize stockouts or overstocking.
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   Coordinate with shipping companies and courier to manage logistics and delivery performance.
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   Monitor courier performance.
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   Address issues related to shipping delays, lost packages, or complaints.
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   Monitor customer feedback and address complaints promptly.
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   Online Orders Reconciliation Process
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   Customer service-related issues including delayed, missing, or damaged orders.
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   Shipping Companies related issues
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   Inventory level and sales orders monitoring
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   Coordinate with Demand, finance team for online sales and invoices.
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   Regularly prepare operational performance reports (daily, weekly, monthly and yearly).
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   Prepare Finance reports and reconciliation coordinate
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   Fetch order data from ecommerce platforms and Identify Discrepancies.
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   Retrieve Warehouse &amp; Fulfillment Data
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   Fetch Shipping/Delivery Data
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   Identify Discrepancies in invoices and stock.
  </li>
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   Investigate &amp; Resolve Issues like mismatching and wrong deliveries.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <strong>
   Education:
  </strong>
 </p>
 <p>
  Bachelor&rsquo;s degree in E-commerce, Business Administration, Supply Chain Management, Logistics or Operations Management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   Proven 2-3 years of experience in ecommerce operation, preferably in online retail business.
  </li>
  <li>
   Proficiency in Excel, OMS, WMS, ERP systems (Odoo, Oracle, Salla)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills:
  </strong>
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 </p>
 <ul>
  <li>
   Good communication and collaboration skills.
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   Proficient in Microsoft office tools like Excel.
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   Ability to work under pressure and meet deadlines.
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   High attention to detail and ability to multitask.
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   Good verbal and written communication in both Arabic and English.
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 </ul>
 <p>
 </p>
</div>


E - commerce Coordinator

Andrews Mcmeel Universal Inc

<div><div><div>The E-Commerce Content Coordinator supports the optimization and ongoing maintenance of metadata and retail content for Andrews McMeel Publishing&rsquo;s book and calendar titles. This role focuses on improving discoverability, data accuracy, and consumer engagement across major e-commerce platforms.</div></div><div><div>
We are looking to fill two roles; one will support our frontlist titles and the other to support backlist titles.
</div></div><div><div>This position executes metadata updates, conducts product detail page audits, manages retailer corrections, and creates and maintains enhanced content on product detail pages. The role is highly detail-oriented and execution-driven, ensuring frontlist titles are competitively positioned, accurate, and aligned with evolving retailer standards and digital merchandising best practices.</div><br>
</div><div><div><b>ESSENTIAL RESPONSIBILITIES:</b></div></div><div><div><b>
Metadata Optimization &amp; Maintenance</b></div></div><ul><li><div>
Execute structured metadata review cycles for book and calendar titles in alignment with launch schedules.</div></li><li><div>
Review title metadata to identify errors, missing fields, and optimization opportunities.</div></li><li><div>
Update and refine product descriptions, keywords, BISAC and THEMA codes, series information, age ranges, and other key metadata elements as directed.</div></li><li><div>
Ensure completeness and accuracy of digital assets across retail platforms.</div></li><li><div>
Support verification of ONIX metadata updates and assist in resolving discrepancies in collaboration with Sales and Operations.</div></li></ul><div><div><b>
Retail Page Audits &amp; Content Execution</b></div></div><ul><li><div>
Conduct regular audits of product detail pages across major e-commerce platforms.</div></li><li><div>
Revise consumer-facing product copy for titles in alignment with retailer best practices and AMP brand standards.</div></li><li><div>
Create enhanced product detail pages on e-commerce platforms by developing persuasive product copy and designing visual assets that improve consumer experience and support purchase decisions.</div></li><li><div>
Analyze performance of enhanced content and recommend updates to improve conversion and customer engagement.</div></li><li><div>
Open and manage retailer cases to correct listing errors, missing assets, and metadata issues.</div></li><li><div>
Upload metadata and digital assets through retailer portals or data feeds as required.</div></li></ul><div><div><b>
Amazon Ad Execution</b></div></div><ul><li><div>
Assists with Amazon pay-per-click ad execution.
</div><ul><li><div>Launch and optimize ad campaigns for assigned titles using the Amazon advertising platform. Assist in evaluating campaign performance to determine funding adjustments or campaign completion.</div></li><li><div>
Monitor all assigned campaigns on a weekly basis with a focus on books and current season calendars.</div></li><li><div>
Q1-Q3: About 15% of weekly workload. Q4: About 40% of weekly workload.</div></li></ul></li></ul><div><div><b>
Cross-Functional Collaboration</b></div></div><ul><li><div>
Partner with Sales, Marketing, Editorial, Creative Services, Operations, and IT to ensure metadata accuracy and alignment with publishing and promotional strategies.</div></li><li><div>
Monitor competitive titles and category trends on retail platforms and share insights with the Online Sales &amp; Marketing team.</div></li><li><div>
Maintain organized documentation of metadata updates, retailer communications, and optimization initiatives.</div></li></ul><p>
</p><div><div><b>ESSENTIAL SKILLS</b></div></div><ul><li><div>
Ability to translate/communicate the features, benefits, and key selling points of a product through thoughtful writing and design</div></li><li><div>
Strong written communication, copyediting, and proofreading skills</div></li><li><div>
Exceptional attention to detail and accuracy</div></li><li><div>
Strong organizational and time management skills with ability to manage multiple deadlines</div></li><li><div>
Analytical mindset with interest in sales trends and digital discoverability</div></li><li><div>
Proficiency in Microsoft Office Suite (particularly Excel)</div></li><li><div>
Familiarity with Amazon Vendor or Seller Central a plus</div></li><li><div>
Experience working with metadata systems or ONIX feeds a plus</div></li><li><div>
Experience working with online pay-per-click advertising systems a plus</div></li><li><div>
Collaborative, proactive, and solutions-oriented</div></li><li><div>
Experience using AI tools to support content development, keyword research, or workflow efficiency.</div></li><li><div>
Experience with Adobe Creative Suite with focus on Photoshop and InDesign
</div></li></ul><p></p><div><div><b>MINIMUM QUALIFICATIONS</b></div></div><ul><li><div>
Bachelor&rsquo;s degree (or equivalent experience) in Communications, Journalism/Strategic Communications, English, or Marketing.</div></li><li><div>
1&ndash;3 years of publishing, retail, e-commerce, or metadata-related experience preferred</div></li><li><div>
Strong interest in digital merchandising and online retail</div></li></ul><p><b>
MINIMUM QUALIFICATIONS</b></p><ul><li>
Bachelors degree (or equivalent experience) in Communications, Journalism/Strategic Communications, English, or Marketing.</li></ul></div>

E-Commerce Content Coordinator

E-Lite Vape and Cigratte

<p>Job Description</p><p>✅Stock Receiving</p><p>✅Manage Inventory</p><p>✅Online Orders Dispatch</p><p>✅Maintain records of online orders and dispatches (DCs, GRNs, etc.)</p><p>✅Damaged items generate complain ID</p><p>✅Sale Return</p><p>✅3 to 6 months of experience required. We will provide proper training to shortlisted candidates.</p><p>Package 35k to 40k</p><p>Location Karachi DHA Phase ii</p><p>Timing 10 AM to 6:30 PM</p><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

E-Commerce Warehouse coordinator

Kewalram & Sons

<p><b>Company Overview: </b>We are a strong and well reputed company in Bahrain looking for fresh graduate, studying or school leaver to join or digital marketing team to support the online and e-commerce channel sales. This is an interesting opportunity to be part of a growing business with an excellent scope for developing experience for young fresh graduates.</p><p><b>Job Title: E-com Coordinator / Digital Marketing Analyst (Full Time / Part Time)</b></p><p><b>About The Role:</b> As an e-com coordinator the candidate is required to liaise between customers shopping online, the logistics team and the retail sales team to manage the incoming orders and prepare them for dispatch. The candidate will also be directly involved in the content planning and maintenance of the website. The candidate will also be supporting in building relationships with marketplaces and vendors involved with on-going operations of the online webstore and assist in the promotions and campaign management.</p><p><b>Key Responsibilities:</b></p><p>&middot; Coordinate between online customers, logistics, and retail sales teams to efficiently manage incoming orders and ensure timely dispatch.</p><p>&middot; Directly participate in content planning and maintenance of the website.</p><p>&middot; Support in building and maintaining relationships with marketplaces and vendors associated with the ongoing operations of the online webstore.</p><p>&middot; Support the brand team in content management of international marketplaces and logistics vendors</p><p>&middot; Daily data entry and content mapping</p><p>&middot; Customer support and communications across multiple channels, whatsapp, e-mail, Instagram, facebook and phone support.</p><p><b>Required Experience:</b></p><p>&middot; This role is open to candidates who have completed a bachelor&rsquo;s degree in marketing, business, hospitality or associated topics and also to school leavers.</p><p>&middot; Fluent in English; knowledge of Arabic is a plus.</p><p>&middot; No prior work experience required however this is an advantage</p><p>&middot; Experience selling products of international brands is an advantage.</p><p>&middot; Good team player with proven record of able to work independently with deadlines</p><p>&middot; Fast learner</p><p>&middot; Basic knowledge and experience in use of Microsoft Office applications Word, Excel is required</p><p>&middot; Basic knowledge in online shopping, mobile shopping, social chats such as whatsapp, facebook and tik tok.</p><p><b>How To Apply:</b> If you are interested in this exciting opportunity, please send your CV, photo, and phone number to and mention clearly application for <b>E-com Coordinator / Digital Marketing Analyst (Full Time / Part Time)</b></p><p><b>Experience Benefits:</b></p><p>&middot; Comprehensive knowledge gained through direct work experience in a fast-paced environment.</p><p>&middot; Exposure to diverse range of product categories and brands for e-commerce sales</p><p>&middot; Opportunity for skill development and career development in digital marketing</p><p>&middot; Experience letter provided upon successful completion of the contracted role.</p><p><b>Role Benefits:</b></p><p>&middot; Incentive schemes based on sales</p><p>&middot; Scheduled weekly off</p><p>&middot; Standard benefits as per full time role package</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Can you work on Microsoft Excel and Word applications?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>

E-com Coordinator / Digital Marketing Analyst (Full Time / Part Time)

otcha

<p>نبحث عن سيدة أو فتاة عملية ومسؤولة تتولى إدارة التواصل مع العملاء، توليد العملاء المحتملين (Leads)، وإغلاق المبيعات، مع الالتزام بتحقيق مؤشرات أداء واضحة (KPIs).</p><p><b>المسمى الوظيفي:</b> (E-commerce Operations &amp; Customer Service Coordinator)</p><p>هذه الوظيفة لا تعتمد على استقبال الطلبات فقط، وتعتمد على المبادرة وتحقيق نتائج فعلية.</p><p><b>مقر العمل:</b> التجمع الخامس &ndash; القاهرة الجديدة</p><p>براند OTCHA متخصص في توريد مستلزمات الفنادق والشقق الفندقية و Airbnb. نعمل بمعايير تشغيل واضحة تعتمد على الدقة، الالتزام وتحقيق النتائج.</p><p><b>المهام والمسؤوليات:</b></p><p>- التواصل مع العملاء تليفونياً عبر واتساب بالعربية والإنجليزية</p><p>- إغلاق المبيعات والمتابعة المستمرة حتى إتمام البيع</p><p>- توليد عملاء جدد (Lead Generation) والعمل على تحويلها إلى مبيعات</p><p>- الالتزام بتحقيق KPIs شهرية (عدد الاوردرات، قيمة المبيعات، نسب الإغلاق)</p><p>- إدخال بيانات الطلبات بدقة تامة (اسماء، ارقام، عناوين)</p><p>- إنشاء ومتابعة الشحنات والتنسيق مع المخزن</p><p>- تحديث ملفات الطلبات والتقارير بشكل منتظم</p><p>- الإبلاغ المبكر عن أي خطأ أو مشكلة تشغيلية</p><p><b>المتطلبات الأساسية (شرط أساسي):</b></p><p>- إناث فقط</p><p>- إجادة اللغة الإنجليزية تحدثاً وكتابة</p><p>- خبرة سابقة في خدمة العملاء أو المبيعات أو العمليات</p><p>- دقة عالية جداً في إدخال البيانات</p><p>- شخصية مبادرة ولبقة</p><p>- الالتزام بالمواعيد وتحمل ضغط العمل</p><p>- القدرة على العمل بالأهداف وتحقيق النتائج</p><p><b>ميزات إضافية:</b></p><p>- خبرة في WooCommerce أو Google Sheets أو أنظمة الطلبات</p><p>- التعامل السابق مع فنادق أو شقق فندقية أو Airbnb</p><p>- خبرة في B2B وB2C</p><p><b>ساعات العمل:</b></p><p>- دوام كامل</p><p>- مواعيد نهارية مع متابعة مسائية خفيفة (يتم توضيحها بالمقابلة)</p><p><b>الراتب والمزايا:</b></p><p>- راتب أساسي مناسب</p><p>- حوافز مرتبطة بالأداء وتحقيق الـ KPIs</p><p>طريقة التقديم:</p><p>إرسال السيرة الذاتية إلى:</p><p>contact@otcha.store</p><p>عنوان الرسالة: مسؤولة عمليات وخدمة عملاء ومبيعات</p><p>سيتم التواصل فقط مع المرشحات المناسبات لإجراء اختبارات التقييم والمقابلات</p><p>نوع الوظيفة: دوام كامل</p><p>Job Type: Full-time</p><p>Pay: E&pound;7,000.00 - E&pound;20,000.00 per month</p>

مسؤولة عمليات وخدمة عملاء ومبيعات – قطاع الضيافة

Furniturezone

<p><b>Location:</b> BOR Society Johar Town Lahore</p><p><b>Role Type:</b> Full-time, Office-based</p><p><b>Role Overview</b></p><p>We are looking for a proactive <b>E-commerce Coordinator</b> to manage the day-to-day digital operations of <b>Furniturezone.pk</b>. You will ensure our online catalog is accurate, optimized for SEO, and effectively converting visitors into customers.</p><p><b>Core Responsibilities</b></p><ul><li><b>Product Listings:</b> Upload new furniture products with accurate pricing tables and high-quality optimized images.</li><li><b>On-Page SEO:</b> Optimize meta titles, descriptions (short &amp; long), and alt-text to improve rankings and organic traffic.</li><li><b>Site Health:</b> Monitor Google Search Console to fix &quot;Index Bloat,&quot; broken links, and canonical errors.</li><li><b>Off-Page Outreach:</b> Execute link-building campaigns by reaching out to home decor bloggers and local directories.</li><li><b>Sales Support:</b> Assist the Founder in managing customer inquiries and updating price lists in real-time.</li></ul><p><b>Key Requirements</b></p><ul><li><b>Experience:</b> 1&ndash;2 years in WordPress/WooCommerce and SEO.</li><li><b>Technical:</b> Comfortable with SEO tools (Screaming Frog / Ahrefs/Google Analytics/Seater Console) and basic HTML.</li><li><b>Communication:</b> Strong written English and Urdu for product descriptions and outreach.</li></ul><p><b>Salary Range</b></p><ul><li>25000Pkr -35000Pkr</li></ul><p><b>OFFICE TIMING</b></p><ul><li>11AM to 8PM</li></ul><p>Job Types: Full-time, Contract, Internship, Fresher<br/>Contract length: 12 months</p><p>Pay: Rs25,000.00 - Rs45,000.00 per month</p><p>Application Question(s):</p><ul><li>Please mention your Expected Salary</li></ul><p>Experience:</p><ul><li>Ecommerce: 1 year (Required)</li><li>OFF page: 1 year (Required)</li><li>Onpage: 1 year (Required)</li></ul><p>Location:</p><ul><li>Lahore Johar Town (Preferred)</li></ul><p>Work Location: In person</p>

SEO Executive & OFF page Specialist

Far 360 Consultancy

<p><b>Experience:</b> 1 year in Shopify store management</p><p><b>Responsibilities &amp; Requirements:</b></p><ul><li>Catalog Management: Maintain product data, tags, collections; write SEO-friendly descriptions</li><li>Order &amp; Logistics: Manage daily fulfillment, sync with 3PL/shipping partners, prevent stock outs</li><li>Front-End Maintenance: Update banners, create discount codes, manage menus/navigation for promotions</li><li>Reporting: Track KPIs (Conversion Rate, AOV, Traffic) via Shopify &amp; Google Analytics</li><li>App Ecosystem: Monitor and configure apps like Reviews, Upsells, Loyalty Programs</li><li>Minimum 1 year experience managing Shopify or e-commerce stores</li><li>Strong attention to detail and organizational skills</li><li>Familiarity with SEO, Google Analytics, and e-commerce best practices</li><li>Good communication skills (English &amp; Urdu)</li><li>Ability to work independently and meet deadlines</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 per month</p><p>Work Location: In person</p>

Shopify Store Handler

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