e commerce operations coordinator

مؤسسة محمد فايز الشهري

E-Commerce CoordinatorJob Objective:To execute and coordinate the daily operations of the e-commerce platform, ensuring accurate product uploads and updates, order tracking, and coordination with relevant departments.Key Responsibilities:<ul><li>Manage online stores.</li></ul><ul><li>Upload new products, images, and descriptions on platforms such as Amazon, Noon, and Trendool.</li></ul><ul><li>Optimize website SEO (Search Engine Optimization).</li></ul><ul><li>Coordinate with management to plan seasonal offers and launch new products.</li></ul><ul><li>Ensure readiness of online payment, shipping, and customer service systems.</li></ul><ul><li>Track orders from purchase to delivery in coordination with the warehouse and shipping teams.</li></ul><ul><li>Review and verify product pricing and discounts.</li></ul><ul><li>Respond to customer inquiries via email or the platform.</li></ul><ul><li>Prepare periodic sales and inventory reports for the direct manager.</li></ul><ul><li>Support digital marketing campaigns with technical execution or scheduling.</li></ul>Qualifications:<ul><li>Diploma or bachelor&rsquo;s degree in Marketing or Sales.</li></ul><ul><li>1&ndash;2 years of experience in e-commerce.</li></ul><ul><li>Knowledge of content management and e-commerce platforms.</li></ul><ul><li>Experience in logistics.</li></ul><ul><li>Experience in online sales.</li></ul><ul><li>High attention to detail, organization, and follow-up skills.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: &#65020;&#1636;&#1644;&#1632;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;

E-Commerce Coordinator منسق التجارة الإلكترونية

Safe Line Electrical & Mechanical LLC

Key Responsibilities:<ul><li>Coordinate day-to-day sales operations for e-commerce platforms.</li><li>Process and follow up on online orders to ensure timely delivery.</li><li>Communicate with logistics and warehouse teams regarding order status and dispatch.</li><li>Assist in maintaining accurate stock levels across platforms.</li><li>Monitor and update product listings, descriptions, and pricing.</li><li>Prepare regular sales and inventory reports</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1&ndash;3 years of experience in e-commerce operations or sales coordination.</li><li>Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce, Magento, Amazon Seller Central).</li><li>Strong MS Excel and data analysis skills.</li><li>Excellent communication and organizational abilities.</li><li>Ability to multitask and manage priorities in a fast-paced environment.</li><li>Knowledge of logistics and inventory management is a plus</li></ul>Job Type: Full-time

Sales Coordinator (E commerce)

Blue Moon Fabrics, Inc.

Job Summary We are seeking a highly adaptable, detail-oriented, and customer-focused individual for the dynamic role of E-Commerce Operations &amp; Customer Support Specialist. This is not a siloed position as it requires significantmulti-tasking and the ability to seamlessly switch between managing the technical backend of our e-commerce platforms (Shopify, Etsy, TikTok Shop) and providing direct, high-touch support to our valued customers, serving as a point of contact for customer inquiries, order issues, and in-store assistance. Success in this role demands strong organizational skills, technical aptitude, and excellent communication abilities.Responsibilities<ul><li>Blended E-commerce &amp; Customer Support: Juggle daily tasks across multiple online platforms and customer communication channels (email, phone, in-store).</li><li>Multi-Platform Operations: Oversee order processing, returns management, tracking uploads, and inventory updates across Shopify, Etsy, TikTok Shop, etc.</li><li>Direct Customer Interaction: Provide timely, professional, and empathetic support via email and phone, troubleshoot order issues, answer product questions, and handle escalations.</li><li>Product Listing Management: Create, upload, optimize, and maintain accurate product listings (titles, descriptions, pricing, images) ensuring consistency across platforms.</li><li>Inventory Coordination: Monitor stock levels online, coordinating with warehouse teams to maintain accuracy and prevent overselling.</li><li>In-Store Assistance: Cover the storefront as needed to assist customers with inquiries and process payments, providing a consistent brand experience.</li><li>Cross-Functional Collaboration: Assist marketing and creative teams with online promotions and merchandising based on customer interactions and operational insights.</li><li>Compliance &amp; Quality Control: Ensure all listings meet platform requirements and brand guidelines, monitor fulfillment accuracy and customer feedback patterns.</li></ul>Qualifications &amp; Requirements: <ul><li>Minimum 1-2 years of experience demonstrating strong capabilities in both e-commerce operations/retail and direct customer service roles.</li><li>Proven ability to effectively multi-task and manage competing priorities in a fast-paced environment.</li><li>Strong hands-on understanding and experience managing e-commerce platforms, particularly Shopify is essential. Experience with Etsy and TikTok Shop is highly preferred.</li><li>Proficiency in Microsoft Excel (or Google Sheets) for data management and reporting.</li><li>Exceptional attention to detail is critical for both product listings and customer order accuracy.</li><li>Excellent time management and organizational skills.</li><li>Superior communication skills &ndash; must be able to communicate clearly, concisely, professionally, and empathetically in both written (email) and verbal (phone/in-person) interactions.</li><li>Experience handling the full customer service cycle: inquiries, order processing, returns, and resolving escalations.</li><li>Basic understanding of digital marketing concepts (e.g., SEO for product listings, understanding promotional campaigns) is beneficial.</li><li>Ability to switch contexts quickly between technical backend tasks and customer-facing interactions.</li><li>Must be comfortable working on-site at our store in the LA Fashion District.</li></ul>Bonus Points:<ul><li>Experience in the fashion, textile, or craft industry.</li><li>Familiarity with inventory management software or principles.</li><li>Experience assisting with marketing tasks.</li></ul>Job Type: Full-timeBase Pay: $20.00 per hourExpected hours: 40 per weekWork Location: In person

E-Commerce Operations (Shopify) & Customer Support Specialist

<div>
 
 
 Who we are?
 
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
 
 
 
 
 
 
 Job Summary:
 
 
 
 The role holder is responsible for smooth procurement, vendor relations, and administrative operations across our GCC and Southeast Asia markets. You&rsquo;ll be the backbone that keeps POs, PRs, invoices, and subscriptions organized and on track&mdash;so our digital initiatives run without a hitch.
 
 
 You will also partner closely with our e-commerce and platform teams to source digital services, tools, and integrations that accelerate online sales and enhance site performance.
 
 
 
 
 
 
 Role Overview:
 
 
 <ul>
 <li>
 Initiate, track and follow up on Purchase Requisitions (PRs) and Purchase Orders (POs) in Coupa.
 </li>
 <li>
 Maintain an up-to-date tracker with statuses, invoice numbers and Goods Received Notes (GRNs). Coordinate with Digital and Finance teams across GCC &amp; SEA to secure timely approvals and payments.
 </li>
 <li>
 Drive procurement of digital assets (e.g. Digital Marketing Ads, cms services, designers freelancers,) and ensure vendor SLAs support peak online traffic.
 </li>
 <li>
 Match vendor invoices against approved PRs/POs. Liaise with internal approvers to verify amounts, then submit and attach approvals in Coupa. Monitor invoice lifecycle through to payment, flagging any regional delays.
 </li>
 <li>
 Ensure invoices for platform subscriptions, API usage fees, and performance marketing services are accurately coded to digital cost centers. (google cloud, Shopify etc..)
 </li>
 <li>
 Serve as primary contact for vendor inquiries on payment status, missing documentation or contract terms. Maintain and update a vendor contact log and priority payment list for both GCC and SEA vendors.
 </li>
 <li>
 Build strong relationships with e-commerce platform providers (e.g., Sales Force, Shopify Plus) and digital marketing agencies to accelerate time-to-market.
 </li>
 <li>
 Track digital platform/tool subscriptions: renewal dates, owners and points of contact. Flag upcoming expirations and coordinate renewals or cancellations with stakeholders in all regions. Maintain shared access records and legal/contract files as needed.
 </li>
 <li>
 Negotiate volume, payment gateways and marketing automation platforms.
 </li>
 <li>
 Keep digital records of all PRs, POs, invoices, contracts and approvals. Adhere to naming conventions and folder structures for easy retrieval and audit readiness.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Experience
 
 
 <ul>
 <li>
 Establishing and maintaining effective working relationships with other department staff, management, and vendors.
 </li>
 <li>
 Deep understanding of e-commerce workflows, platform architecture and digital marketing spend categories.
 </li>
 <li>
 Maintain ongoing communication and respond to any questions related to current or prior purchases.
 </li>
 <li>
 Ability to produce dashboards showing digital spend by channel, ROI on tech investments, and vendor performance metrics.
 </li>
 <li>
 Preparing clear, concise reports and correspondences.
 </li>
 <li>
 Familiarity with JIRA/Confluence or similar tools to track digital project deliverables.
 </li>
 <li>
 Planning and organizing work to meet changing priorities and deadlines.
 </li>
 <li>
 Must have excellent communication, computer, documentation, presentation and interpersonal skills.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications:
 
 
 <ul>
 <li>
 Advanced Excel proficiency&mdash;formulas, pivot tables, macros and data analysis&mdash;for maximum efficiency.
 </li>
 <li>
 Proficiency with Coupa (or similar e-procurement systems).
 </li>
 <li>
 Exceptional attention to detail, organizational skills and follow-through.
 </li>
 <li>
 Strong communication skills, with a collaborative &ldquo;can-do&rdquo; attitude.
 </li>
 <li>
 Ability to juggle multiple priorities and deadlines across multiple time zones.
 </li>
 <li>
 Experience sourcing and managing digital services (cloud, SaaS, platform integrations) within an e-commerce or digital agency environment.
 </li>
 <li>
 Working knowledge of key e-commerce platforms (Shopify, Salesforce Commerce Cloud) and digital marketing tools (Google Ads, Meta Business Manager, marketing automation).
 </li>
 </ul>
 
 
</div>

Administrative Executive

Ocean Gate

Operations Coordinator &ndash; E-commerce &amp; MarketingJob Purpose:We are looking for a highly organized and proactive Operations Coordinator to join our e-commerce and marketing project team.The ideal candidate will be responsible for managing daily operations, ensuring smooth task execution, and maintaining workflow discipline across all departments &mdash; including marketing, design, content, customer service, logistics, and management.Key Responsibilities:Organize and manage daily and weekly tasks using team management tools such as Notion, Monday, ClickUp, or Trello.Track task progress, ensure deadlines are met, and maintain accountability within the team.Review, deliver, and receive tasks between departments efficiently.Prepare regular reports on project status and advertising campaign performance.Coordinate communication between teams: management, marketing, design, and logistics.Assist in launching marketing campaigns and organizing creative materials (texts, visuals, videos, links).Maintain product, client, and supplier databases accurately.Schedule and organize weekly meetings and ensure all deliverables are aligned.Suggest improvements to operational workflows and team systems.Qualifications &amp; Requirements:1&ndash;2 years of experience in operations coordination or project management &mdash; preferably in e-commerce or digital marketing.Strong knowledge of task and project management platforms: Notion / Monday / Trello / Asana / ClickUp.Excellent organizational, planning, and multitasking skills.Strong written and verbal communication abilities.Good understanding of digital marketing and advertising basics (Facebook, Instagram, TikTok Ads).Proficiency in Google Workspace (Drive, Docs, Sheets, Slides).Solid understanding of e-commerce processes &mdash; from product listing to order fulfillment.Prior experience in operational or administrative management is a plus.Personal Attributes:Highly organized, detail-oriented, and disciplined.Strong leadership and accountability mindset.Proactive problem solver with excellent follow-up skills.Positive energy with the ability to motivate and influence others.Works well under pressure and can manage multiple tasks effectively.Reliable, responsible, and professional in communication.Job Type: Full-timeAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>e-commerce: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Operations Coordinator – E-commerce & Marketing

PINCODEKART

About Pincodekart: Pincodekart is a fast-growing e-commerce company revolutionizing online shopping across India. We are looking for an organized and proactive Supply Chain Coordinator to support our logistics, inventory, and warehouse operations. If you have strong coordination skills and want to grow in the e-commerce supply chain field, this role is perfect for you.Key Responsibilities:<ul><li>Coordinate daily supply chain operations, ensuring smooth flow of goods from vendors to customers.</li><li>Manage inventory, purchase orders, and stock updates across multiple channels.</li><li>Work closely with vendors, transporters, and warehouse teams to ensure timely deliveries.</li><li>Track shipments, resolve delivery or inventory issues, and maintain accurate records.</li><li>Support the logistics and operations team in optimizing processes and reducing costs.</li><li>Prepare daily and weekly reports on stock movement and supply efficiency.</li><li>Minimum 1+ year of experience in supply chain, logistics, or warehouse coordination (e-commerce experience preferred).</li><li>Good understanding of inventory management systems and MS Excel.</li><li>Strong organizational and communication skills.</li><li>Ability to multitask, prioritize, and work under deadlines.</li></ul>Job Types: Full-time, PermanentPay: &#8377;18,000.00 - &#8377;26,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>

Supply Chain Coordinator

WBM Technologies

Company: WBM InternationalLocation: Lahore, PakistanJob Type: Full-Time | Contract (24 Months)Job Summary:WBM International is seeking a detail-oriented Virtual Assistant (E-Commerce Expert) to assist with online store management, product uploads, data analysis, and customer support. The candidate should be experienced with major platforms like Amazon, Shopify, eBay, or TikTok Shop.Key Responsibilities:<ul><li>Manage product listings, inventory updates, and order processing.</li><li>Assist in store optimization and sales tracking.</li><li>Handle customer queries professionally.</li><li>Conduct market research and competitor analysis.</li><li>Generate weekly reports on store performance.</li><li>Support digital marketing and promotional tasks.</li></ul>Qualifications &amp; Requirements:<ul><li>Education: Bachelor&rsquo;s degree in any relevant field.</li><li>Training: Certification in e-commerce or virtual assistance preferred.</li><li>Experience: Minimum 1 year working as a Virtual Assistant or e-commerce coordinator.</li><li>Proficiency in MS Excel, Google Sheets, and store management tools.</li><li>Excellent written and verbal communication skills.</li></ul>Why Join Us?<ul><li>Competitive salary package (PKR 45,000 &ndash; 60,000).</li><li>Work with international e-commerce operations.</li><li>Skill development in multiple global platforms.</li><li>Supportive and professional environment.</li></ul>How to apply?Interested candidates are encouraged to apply through Indeed or send their updated CV to hr@wbminternational.com and 03000807358Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

E-Commerce Manager-Virtual Assistant

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