e commerce operations manager

Powerlaw private limited 

Senior E-Commerce Operations ManagerLocation: Remote Company: PowerLaw Pvt. Ltd. Experience: 4&ndash;5 Years Employment Type: Full-timePay: ₹12,487.18-₹54,138.83 per monthAbout Us:PowerLaw Pvt. Ltd. is a rapidly growing e-commerce brand focused on scaling our presence on Amazon. We specialize in creating and managing high-performing product listings in one of the world&rsquo;s most competitive marketplaces. With a strong foundation and an innovative approach, we are poised for rapid growth&mdash;and we&rsquo;re looking for the right talent to lead the charge.This is an exciting opportunity to take full ownership of operations, lead a high-performing team, and directly impact the growth trajectory of a brand built for scale.Key Responsibilities:<ul><li>Assist in creating, monitoring, and optimizing ad campaigns on Amazon</li><li>Support in maintaining TCoS and ACoS targets as defined by the team</li><li>Update and manage product listings (titles, images, keywords, pricing)</li><li>Track daily sales, ad spend, and basic performance metrics</li><li>Coordinate with design and content teams for creatives and listing updates</li><li>Handle basic Seller Central tasks such as inventory checks, pricing updates, and offers</li><li>Support junior executives in campaign analysis and reporting</li></ul>Qualifications:<ul><li>4&ndash;5 years of hands-on experience managing Amazon/Ecomm/D2C operations (Seller Central/FBA)</li><li>Proven experience in leading a team of 5 or more people</li><li>Strong knowledge of Amazon&rsquo;s platform, policies, seller tools, and optimization strategies</li><li>Data-driven mindset with the ability to translate metrics into actionable strategies</li><li>Excellent communication skills&mdash;both written and verbal</li><li>Strong organizational and problem-solving abilities</li><li>Comfortable working independently in a fully remote setup</li></ul>Preferred Skills:<ul><li>Expertise with Amazon Seller Central, Amazon Advertising, and Amazon FBA</li><li>Proficiency in listing optimization, keyword research, and Amazon SEO</li><li>Experience scaling Amazon businesses or managing large/high-volume accounts</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives</li><li>Fully remote working opportunity</li><li>Supportive and collaborative work culture</li><li>Clear growth path and leadership opportunities within the company</li></ul>Job Types: Full-time, PermanentPay: ₹12,487.18 - ₹54,138.83 per monthBenefits:<ul><li>Work from home</li></ul>Work Location: Remote

Senior E-Commerce Operations Manager

The Frame Shop

The OpportunityWe have a high-potential product that is ready for the spotlight. Currently, we are not maximizing our online presence, and we are looking for a results-driven E-commerce Sales Manager to take the reins. This isn&rsquo;t just a &quot;listing&quot; job&mdash;this is an opportunity to build and execute a growth strategy for a product we believe in.Key Responsibilities<ul><li>Strategic Planning: Develop and implement a comprehensive sales plan to increase online volume and maximize product value across various digital marketplaces.</li><li>Listing Optimization: Create, manage, and optimize product listings (including SEO-driven descriptions and high-quality imagery) to ensure high conversion rates.</li><li>Operations &amp; Logistics: Oversee the end-to-end fulfillment process, including inventory management and domestic/international shipping coordination.</li><li>Verification &amp; Compliance: Manage all necessary online verification processes, ensuring the product meets platform standards and maintains a high-trust rating with customers.</li><li>Performance Tracking: Monitor sales data and trends to adjust strategies in real-time for maximum ROI.</li></ul>What We&rsquo;re Looking For<ul><li>Proven Experience: A track record of successfully selling products online (Amazon, eBay, Shopify, or similar marketplaces).</li><li>Strategic Mindset: You don&rsquo;t just follow instructions; you look at the landscape and tell us how we can win.</li><li>Detail-Oriented: You understand that &quot;online verification&quot; and shipping logistics are the backbone of a successful digital business.</li><li>Ownership: You are comfortable taking full responsibility for the sales cycle from the first click to the final delivery.</li></ul>Preferred Skills<ul><li>Familiarity with e-commerce SEO and digital marketing tools.</li><li>Experience with logistics software or third-party fulfillment services.</li><li>Strong communication skills for handling customer inquiries and platform disputes.</li></ul>A few tips for your search:<ul><li>The &quot;Verification&quot; bit: If your product is in a specific niche (like luxury goods, electronics, or medical supplies), you might want to specify what kind of verification they&rsquo;ll be doing.</li></ul>Compensation: Since this role is about &quot;maximizing value,&quot; offering a base salary plus a performance-based commission is a great way to attract high-performers.Pay: $16.00 - $20.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

E-commerce Sales & Operations Manager

Jadeer

<div>Job Title: E-commerce Manager (Egypt Market)
Department: Ecommerce
Role Overview
The E-commerce Manager will be responsible for the strategic growth and day-to-day operations of our online business in Egypt. The primary goal is to drive digital sales, manage the local product catalog, and ensure a seamless end-to-end shopping experience for our Egyptian customers.
Key Responsibilities<ul><li>
Commercial Strategy: Develop and execute an e-commerce roadmap specifically for the Egypt market to achieve monthly and annual sales targets.</li><li>
Platform Management: Oversee the website/app interface, ensuring product listings, pricing, and promotions are accurate and localized.</li><li>
Performance Tracking: Monitor KPIs including Conversion Rate (CR), Average Order Value (AOV), Customer Acquisition Cost (CAC), and Retention rates.</li><li>
Operations &amp; Logistics: Collaborate with local third-party logistics (3PL) providers and payment gateways (e.g., Fawry, Paymob) to ensure smooth delivery and payment processing.</li><li>
Inventory Management: Coordinate with the supply chain team to ensure stock availability based on local demand forecasts.</li></ul>
Qualifications &amp; Requirements<ul><li>
Experience: 3&ndash;5 years of experience in E-commerce management, specifically within the Egyptian market.</li><li>
Technical Skills: Proficiency with e-commerce platforms (Amazon, Noon, or similar) and Analytics.</li><li>
Market Knowledge: Deep understanding of Egyptian consumer behavior, local payment landscapes, and logistical challenges.</li><li>
Analytical Mindset: Strong ability to interpret data and translate it into actionable business insights.</li><li>
Communication: Excellent command of English and Arabic (written and verbal).</li></ul></div>

E-Commerce Manager(Egypt Market)

Trivium

Brand Manager (Operations & Customer Experience): 
Company: Silly Goose & Troop
 Location: Fully Remote
 Work Hours: 8:00 AM – 5:00 PM Pacific Time (full-time)
 Contract Type: 1099 Contractor
 Compensation: ~$2,000/month + performance-based annual bonus
 Experience Level: 3–5 years
 
About the Companies: 
Silly Goose and Troop are fast-growing e-commerce brands in the supplements and non-alcoholic beverage space, selling primarily through Amazon, TikTok, retail, and additional digital channels. The team is lean, execution-focused, and looking for a highly organized operator who can take ownership of day-to-day brand operations, customer experience, and administrative workflows.
 
Role Overview: 
We’re hiring a hands-on Brand Manager (Operations & Customer Experience) to support both brands across e-commerce, customer support, fulfillment coordination, and internal operations.
 This is not a traditional brand marketing role. It is an execution-heavy, cross-functional position designed to offload operational, administrative, and customer-facing responsibilities from the founders while ensuring smooth day-to-day brand performance across channels.
 The ideal candidate is highly organized, proactive, tech-savvy, and motivated to grow long-term with the company.
 
Key Responsibilities: 
Customer Experience & Support: 
<ul>
<li>Own and manage all customer service communications across channels</li>
<li>Resolve inquiries, complaints, refunds, replacements, and subscription issues</li>
<li>Track deliveries and open claims with carriers; manage investigations and follow-ups</li>
<li>Maintain a detailed log of customer issues and resolutions</li>
</ul>
E-commerce & Platform Operations: 
<ul>
<li>Create and manage orders across Shopify, Amazon, and TikTok fulfillment workflows</li>
<li>Monitor inventory, subscriptions, and fulfillment exceptions</li>
<li>Pull and analyze reports across sales platforms</li>
<li>Manage out-of-stock workflows and operational follow-ups</li>
</ul>
Wholesale & Distribution: 
<ul>
<li>Coordinate wholesale orders across direct, online, and broker channels</li>
<li>Track shipments and delivery confirmations</li>
<li>Maintain relationships and follow up with accounts for reorders</li>
<li>Support vendor outreach and distribution expansion</li>
</ul>
Operations & Logistics: 
<ul>
<li>Monitor internal operations hub (inventory, tracking, fulfillment data)</li>
<li>Liaise with warehouses to resolve issues and submit support tickets</li>
<li>Manage invoices and ensure weekly payment tracking</li>
<li>Support calendar management and administrative coordination</li>
</ul>
Influencer & Affiliate Coordination: 
<ul>
<li>Manage affiliate and influencer tracking sheets</li>
<li>Coordinate outreach, follow-ups, and content workflows</li>
<li>Maintain ongoing relationships with partners</li>
</ul>
Requirements: 
Required Experience & Skills: 
<ul>
<li>3–5 years in e-commerce operations, brand operations, project management, or similar</li>
<li>Hands-on experience with:</li>
<li>Amazon Seller Central</li>
<li>Shopify</li>
<li>TikTok commerce workflows</li>
<li>Strong project management and operational execution skills</li>
<li>Advanced organizational and administrative capability</li>
<li>Ability to troubleshoot independently and solve problems quickly</li>
</ul>
Tools & Platforms: 
Proficiency required in: 
<ul>
<li>Google Workspace (Docs, Sheets, Drive)</li>
<li>Slack</li>
<li>Amazon Seller Central & Shopify</li>
</ul>
Nice to have
 <ul>
<li>ClickUp</li>
<li>Asana</li>
</ul>
Ideal Candidate Profile: 
<ul>
<li>Detail-oriented and highly structured</li>
<li>Comfortable managing multiple workflows simultaneously</li>
<li>Strong communicator and proactive problem solver</li>
<li>Thrives in fast-moving, entrepreneurial environments</li>
<li>Interested in long-term growth with a scaling brand (not a short-term stepping-stone role)</li>
<li>Able to work Pacific Time hours consistently</li>
</ul>
Benefits: 
Work Hours: 8:00 AM – 5:00 PM Pacific Time (full-time)
 Contract Type: 1099 Contractor
 Compensation: ~$2,000/month + performance-based annual bonus
 Experience Level: 3–5 years

Operations Coordinator

Shiwantek

As an E-commerce Operations and Accounts professional, your role is to oversee and manage the operational and financial aspects of an e-commerce business. You will be responsible for ensuring smooth order processing and financial transactions within the online platform. This position requires strong attention to detail, organizational skills, and knowledge of e-commerce platforms and accounting principles.Key Responsibilities:<ul><li>Proven experience in e-commerce operations and account management.</li><li>Proficiency in using e-commerce platforms (e.g., Shopify, WooCommerce, Magento).</li><li>Familiarity with payment gateways (e.g., Stripe, PayPal).</li><li>Strong organizational skills and keen attention to detail.</li><li>Analytical mindset with the ability to interpret and act on financial data.</li><li>Experience in maintaining quarterly P&amp;L statements, including tracking revenue per sale and calculating employee commissions.</li><li>Excellent communication and customer service abilities.</li><li>Familiarity with logistics partners such as FedEx, USPS, DHL, and UPS, including experience generating accurate domestic and international shipping documentation, RMAs, and shipping claims.</li><li>Solid understanding of logistics workflows and coordination with shipping partners.</li><li>Ability to thrive in a fast-paced, digital-first work environment.</li></ul><ul><li>Shift: Night shift</li><li>Location: 3 Talwaar, Clifton</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>Would you be able to do night shift?</li></ul>Experience:<ul><li>Excel: 1 year (Required)</li><li>Ecommerce Operations: 1 year (Required)</li></ul>Work Location: In person

Operations Executive

PakWheels

<div>As a Key Account Manager at PakWheels, you will be responsible for managing and growing vendor relationships, ensuring optimal pricing, stock availability, and promotional strategies. This role requires strong coordination with vendors, marketing teams, and internal stakeholders to drive GMV growth and enhance the overall e-commerce experience.
Responsibilities:
<ul><li>Identify, onboard, and manage key vendors to expand the platform&rsquo;s offerings.</li>
<li>Build and maintain strong relationships with vendors to ensure long-term collaboration.</li>
<li>Provide guidance on platform policies, pricing strategies, and operational processes.</li>
<li>Ensure competitive pricing by analyzing market trends and vendor pricing strategies.</li>
<li>Work with vendors to maintain optimal stock levels and prevent stockouts.</li>
<li>Implement strategies to improve stock availability and minimize deadstock.</li>
<li>Plan and execute promotions in collaboration with vendors and marketing teams.</li>
<li>Drive assortment growth by introducing new product categories and SKUs.</li>
<li>Work on seasonal and event-based promotional campaigns to boost sales.</li>
<li>Own and drive Gross Merchandise Value (GMV) targets for assigned vendor accounts.</li>
<li>Analyze sales performance and identify opportunities for growth.</li>
<li>Optimize vendor contribution to overall revenue through strategic planning.</li>
<li>Ensure smooth reconciliation of vendor payments and resolve disputes.</li>
<li>Work with finance teams to maintain accurate payment records.</li>
<li>Address any vendor concerns related to financial transactions and payoutsCoordinate with the marketing team to align vendor promotions with company campaigns.</li>
<li>Ensure vendors participate in key promotional events and sales drives.</li>
<li>Optimize product visibility through strategic placement and marketing collaboration.</li>
</ul>
Qualifications:
<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Business Administration, Marketing, Supply Chain, or a related field.</li>
<li>3-5 years of experience in key account management, vendor management, or e-commerce operations.</li>
<li>Experience in working with marketplaces, vendor negotiations, and sales growth strategies.</li>
<li>Strong analytical and negotiation skills.</li>
<li>Proficiency in Google sheets, data analytics, and e-commerce tools.</li>
<li>Excellent communication and relationship management skills.</li>
<li>Ability to work cross-functionally with marketing, finance, and operations teams.</li>
<li>Strategic mindset with a results-driven approach.</li>
</ul>
At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.</div>

Key Account Manager - E-Commerce

CbayExpress

Position: Amazon Operations &amp; Compliance ManagerDepartment: Amazon Global OperationsLocation: Sec-63, NoidaEmployment Type: Full-timeShift Time- 12 PM IST- 9 PM ISTAbout CBAYEXPRESS / Herbishh CBAYEXPRESS CORPORATION is a Canadian-based e-commerce company with $15M+ annual revenue, selling across Amazon (US, CA, MX, UK, EU, AU, SG, IN, UAE),Walmart, Shopify, and other marketplaces. Our flagship brand Herbishh is a leader in haircare and personal care, with aggressive expansion in global markets. Amazon is our primary growth channel, and smooth operations are critical for scaling.Role Overview: The Amazon Operations &amp; Compliance Manager will oversee all day-to-day operational and compliance activities in Amazon Seller Central across multiple marketplaces. This role ensures that listings remain active, compliant, and optimized, while also managing reimbursements, case resolutions, and policy adherence. This position will free up Brand Managers to focus on growth and strategy, while ensuring Amazon operations run seamlessly in the background.Key ResponsibilitiesListing &amp; Catalog Management<ul><li>Manage all Amazon listing operations: flat file uploads, parent-child variations, attribute updates.</li><li>Monitor and resolve suppressed, stranded, and inactive ASINs daily.</li><li>Maintain brand registry submissions and ensure consistency across marketplaces.</li></ul>Compliance &amp; Policy Management<ul><li>Monitor and address compliance issues (keywords, claims, DG/Hazmat flags).</li><li>Work closely with Regulatory Affairs team to submit required documents (SDS, COA, HRIPT, etc.).</li><li>Proactively prevent suspensions and policy violations.</li></ul>Reimbursements &amp; Cost Recovery<ul><li>File and track FBA reimbursement claims for lost/damaged inventory and fee overcharges.</li><li>Audit discrepancies in shipments and ensure compensation.</li><li>Use tools like Helium10 Refund Genie, Sellerboard, or manual audits.</li></ul>Case &amp; Issue Management<ul><li>Own the Amazon case log raise, escalate, and resolve support tickets.</li><li>Track response times and push for faster resolutions.</li><li>Maintain an issue tracker with clear visibility for Brand Managers and leadership.</li></ul>Cross-Functional Coordination<ul><li>Work with Inventory team on shipment reconciliation.</li><li>Support PPC Managers by ensuring listings remain ad-eligible.</li><li>Assist Brand Managers in smooth product launches by handling back-end uploads and approvals.</li></ul>KPIs / Success Metrics<ul><li>% of listings active with zero suppression/inactivity.</li><li>Value of reimbursements recovered from Amazon (target: $50K100K+ annually).</li><li>Average resolution time for Amazon cases.</li><li>Zero major account suspensions or policy violations.</li><li>On-time support for new product launches.</li></ul>Requirements<ul><li>3-5 years experience in Amazon Seller Central operations &amp; compliance.</li><li>Strong knowledge of flat files, brand registry, listing troubleshooting.</li><li>Experience filing and tracking reimbursements (Helium10/Sellerboard preferred).</li><li>Excellent organizational skills &amp; attention to detail.</li><li>Ability to manage multiple marketplaces (US, CA, MX, UK, EU, AU).</li><li>Strong communication skills for Amazon case escalations.</li></ul>Nice-to-Have<ul><li>Experience with Walmart Seller Center operations.</li><li>Familiarity with e-commerce compliance workflows (SDS, COA, DG).</li><li>Worked with $10M+ Amazon accounts previously.</li></ul>What We Offer<ul><li>Opportunity to manage operations for a multi-million-dollar Amazon account.</li><li>Direct impact on business profitability via reimbursements &amp; issue prevention.</li><li>Growth path to Senior Amazon Operations Manager as team expands.</li></ul>Job Types: Full-time, PermanentPay: ₹500,000.00 - ₹800,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you comfortable working with 12 PM IST- 9 PM IST shift time? (Mon-Fri)</li><li>What is your current CTC in Lacs per annum?</li><li>What is your expected CTC in Lacs per annum?</li><li>What is your notice period?</li></ul>Experience:<ul><li>Compliance management: 3 years (Required)</li><li>E-commerce: 3 years (Required)</li><li>amazon: 3 years (Required)</li><li>Risk Compliance: 3 years (Required)</li></ul>Work Location: In person

Amazon Operations & Compliance Manager

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