e commerce operations manager

Fred Usinger's, Inc.

ESSENTIAL FUNCTIONS:<ul><li>Develop and execute e-commerce strategies to drive online sales and enhance customer experience.</li><li>Manage day-to-day operations of the e-commerce platform, including product listings/descriptions, images, pricing, promotions, and inventory management, ensuring accuracy, appeal, and consistency.</li><li>Oversee retail customer service team, to include seasonal team, to ensure seamless customer service, high customer satisfaction, and resolve issues quickly through the online store. Supervise staff to include hiring, assigning tasks, training/development, troubleshooting, corrective action, monitoring performance, and managing timecards. Conduct self in a respectful, professional, and fair-minded manner while representing the company; ensure workplace is free of discrimination or harassment. Work closely with Human Resource Manager to prevent/resolve worker safety, performance, or staffing issues.</li><li>Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Assist with gift box catalog and promotional retail flyer/brochure content and campaign.</li><li>Coordinate with logistics and fulfillment teams to ensure timely and accurate order processing and delivery.</li><li>Monitor and analyze key performance indicators (KPIs) such as traffic, conversion rates, sales, and customer satisfaction. Analyze customer behavior and trends to identify growth opportunities and areas for improvement.</li><li>Implement digital marketing initiatives, such as SEO, SEM, email marketing, and social media, to drive traffic and sales.</li><li>Optimize the website for user experience, including navigation, search functionality, and mobile responsiveness. Troubleshoot technical problems and user experience challenges with e-commerce platform.</li><li>Develop and schedule engaging content for direct mail, digital, radio, television, and event marketing.</li><li>Assist in planning and executing integrated campaigns to generate leads, optimize strategy, operations, and deliverability to boost engagement, sales and return on investment.</li><li>Work with all departments, wholesale and retail, to ensure brand consistency.</li><li>Ensure that operations exhibit high quality service and product and is compliant with company policies including USDA/FSIS, SQF, HACCP, SSOP&rsquo;s, SOP&rsquo;s, GMP&rsquo;s, product specifications, and safety program/policies. Work closely with Food Safety/Quality Assurance Manager to prevent/resolve food safety and quality issues.</li><li>Manage relationships with third-party vendors, including payment gateways, marketing/logistics partners, and e-commerce platform.</li><li>Analyze sales performance and customer behavior to identify opportunities for improvement.</li><li>Analyze data from google analytics, CRM systems, and other tools to monitor site traffic and customer behavior.</li><li>Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns. Implement A/B testing and conversion rate optimization strategies.</li><li>Stay updated with the latest trends and best practices in e-commerce and digital marketing.</li><li>Perform other duties as assigned.</li></ul>EDUCATION, EXPERIENCE, AND SKILLS REQUIRED: 1. Bachelor's degree in Business, Marketing, E-Commerce, or related field.2. 3-5 years as an e-commerce manager or in a similar e-commerce or digital marketing role. Food or beverage industry experience preferred.3. Strong understanding of online sales platforms (e.g. Shopify, Magento) and digital marketing strategies.4. Strong writing, editing, and proofreading skills.5. Creative aptitude. Photography skills preferred.6. Proficiency with MS Office, Adobe Suite, and social media platforms. Experience with Google Analytics and Magento preferred.7. Excellent organizational and analytical skills, business acumen, attention to detail, and ability to manage multiple projects.8. Strong leader, communicator and team player.9. Adaptable &amp; eager to learn.DEMANDS AND WORKING CONDITIONS OF POSITION:<ul><li>Work on-site, in an office setting. Some nights/weekends at local events.</li></ul>Pay: From $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What is your salary requirement?</li></ul>Work Location: In person

E-Commerce and Marketing Manager

Converge

<div>
 
 
 E-commerce Manager | Jeddah, Saudi Arabia
 
 
 
 
 
 
 
 What This Role Is About
 
 
 
 Our client, a leading regional FMCG, is looking for an E-commerce Manager, based in Jeddah, to lead and drive the company&rsquo;s online sales strategy and performance.
 
 
 
 
 
 This role will be responsible for managing e-commerce platforms, driving digital sales growth, and strengthening the brand&rsquo;s presence across online marketplaces and retailer platforms.
 
 
 
 
 
 You will work closely with commercial, marketing, and supply chain teams to ensure strong execution across e-commerce channels.
 
 
 
 
 
 You will also be responsible for optimising product listings, promotions, and digital visibility while analysing performance data to continuously improve online sales and customer engagement.
 
 
 
 
 
 
 The Client&rsquo;s Definition of the Ideal Fit
 
 
 
 
 
 <ul>
 <li>
 3&ndash;7 years of experience in e-commerce, preferably within the FMCG sector.
 </li>
 <li>
 Proven experience in e-commerce or digital commerce within the FMCG sector.
 </li>
 <li>
 Strong understanding of online marketplaces, retailer platforms, and e-commerce operations.
 </li>
 <li>
 Experience driving online sales growth, promotions, and digital campaigns.
 </li>
 <li>
 Strong ability to analyse e-commerce performance data and optimise sales strategies.
 </li>
 <li>
 Excellent cross-functional collaboration and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 In line with local employment regulations (Saudisation), this role is open to Saudi Nationals.
 
 
 
 
 
 This is an opportunity to play a key role in driving e-commerce growth for a leading regional FMCG organisation in Saudi Arabia.
 
</div>

Ecommerce Manager

Luminey

Job Title: E-Commerce Manager Location: Gajjumatta, Ferozpur Road, Lahore Job Type: Full-Time (Onsite)Job OverviewWe are looking for a dynamic and results-driven E-Commerce Manager to lead and expand the online presence of our footwear brand. The ideal candidate will oversee end-to-end e-commerce operations, drive online sales growth, and ensure a seamless and engaging customer experience across all digital platforms.Key Responsibilities<ul><li>Manage the day-to-day operations of the company&rsquo;s e-commerce website and online marketplaces</li><li>Create, update, and optimize product listings, including images, descriptions, and pricing</li><li>Monitor sales performance and implement strategies to drive revenue growth</li><li>Collaborate with the marketing team to plan and execute online campaigns, promotions, and product launches</li><li>Oversee order processing, inventory synchronization, and customer support activities</li><li>Analyze website traffic, customer behavior, and sales data to identify improvement opportunities</li><li>Coordinate with logistics and warehouse teams to ensure timely and accurate order fulfillment</li><li>Ensure all digital platforms provide a smooth, user-friendly, and consistent brand experience</li></ul>Requirements<ul><li>2&ndash;5 years of relevant experience in e-commerce management, preferably within fashion or footwear retail</li><li>Hands-on experience with platforms such as Shopify, Daraz, Amazon, or similar marketplaces</li><li>Strong understanding of online sales strategies, digital merchandising, and conversion optimization</li><li>Good analytical thinking and problem-solving skills</li><li>Excellent communication and cross-functional coordination abilities</li></ul>Preferred Skills<ul><li>Knowledge of SEO, digital advertising, and social media marketing</li><li>Experience managing multiple online sales channels simultaneously</li><li>Strong understanding of product content management and online brand positioning</li></ul>Work Location: In person

E-Commerce Manager

Kaffu Salla

<div>We are looking for a E-commerce Store Manager to oversee the day-to-day operations of an online store on Salla, optimize store performance, and enhance the customer shopping experience.
This role is ideal for someone with hands-on experience in managing e-commerce stores, improving product presentation, coordinating promotions, and driving better store performance through continuous optimization.
Key Responsibilities
Manage the day-to-day operations of the Salla store and ensure smooth store performance.
Upload, update, and organize products, collections, and store categories.
Optimize product pages, descriptions, images, and store merchandising for better conversion.
Coordinate promotions, discount campaigns, banners, and seasonal offers within the store.
Monitor store performance metrics and identify areas for improvement.
Work closely with marketing, content, and design to improve store presentation and customer journey.
Ensure the store experience is clear, attractive, and conversion-focused.
Support in implementing apps, store settings, and operational improvements when needed. 
Requirements 
<ul><li><ul><li><ul><li>
Proven experience managing e-commerce stores, preferably on Salla
</li><li>Strong understanding of product setup, merchandising, promotions, and store optimization
</li><li>Ability to track performance and identify actionable improvements
</li><li>Good coordination skills across marketing, content, and design
</li><li>Detail-oriented, organized, and commercially aware
</li><li>Experience in beauty, cosmetics, or consumer brands is a plus</li></ul></li></ul></li></ul>
Preferred / Nice to Have يفضل وجوده<ul><li>
Experience working directly with Salla merchants or in a similar e-commerce platform.</li><li>
Background in digital marketing or customer service roles.</li><li>
Familiarity with inventory management and order fulfillment processes.</li></ul> 
Important Note
This role is crucial in supporting Salla merchants through Kaffu Salla and directly contributes to their success in the e-commerce landscape.</div>

E-commerce Store Manager (Salla Merchants)

DeFacto

<div>
 
 
 Who Are We?
 
 
 
 
 
 
 Founded in 2005 with the vision of becoming a global fashion brand, our company now serves millions of customers worldwide through
 
 500+ stores and online operations
 
 .
 
 
 
 
 
 At
 
 DeFacto
 
 , we see ourselves as more than just a company. Our goal is to strengthen the
 
 engagement, motivation, and social responsibility
 
 of every DeFacto team member who we call as
 
 DeFactonian
 
 . We encourage participation in internal events, sports, and social clubs while fostering a strong company culture through our
 
 vision, mission, strategies, and principles
 
 .
 
 
 
 
 
 
 What Do We Expect from You?
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 University graduate (Preferably from Engineering Departments),
 </li>
 <li>
 At least 5 years of experience in E-commerce (B2C) Warehouse management, Operational KPI and Team Management,
 </li>
 <li>
 Mastering the processes of e-commerce platforms, marketplaces and other alternative channels,
 </li>
 <li>
 Experienced in White and Blue collar team management and giving importance to team motivation,
 </li>
 <li>
 Proficient in using computers and programs,
 </li>
 <li>
 Strong human relations, communication and analytical thinking skills,
 </li>
 <li>
 Self-disciplined, result-oriented, with planning and organizational skills,
 </li>
 <li>
 Giving importance to customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Basic Functions:
 
 
 
 
 
 <ul>
 <li>
 To develop and manage the end-to-end E-commerce (B2C) shipping processes of our E-commerce Logistics Center located in Arnavutk&ouml;y, with close monitoring and analysis,
 </li>
 <li>
 To manage the collection, packaging and delivery process of work orders according to the order and lot approvals completely and smoothly,
 </li>
 <li>
 Improving the business by increasing efficiency by analyzing E-Commerce Orders and product operations to be sent to stores,
 </li>
 <li>
 Responsible for all daily order processes and operations,
 </li>
 <li>
 Organizing the entire process required by Product - Stock - Data management and managing the team,
 </li>
 <li>
 Determining performance KPI criteria and managing the team,
 </li>
 <li>
 Ensuring that orders received from abroad are sent in accordance with the relevant export processes,
 </li>
 <li>
 Ensuring coordination with the E-Commerce Operations, Supply Chain, Planning and Customer Services teams at the head office.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 You can reach detailed information on rights arising from the processing of your personal data under Law on the Protection of Personal Data numbered 6698 from Privacy Policy page at https://www.defacto.com.tr
 
 
</div>

E-Commerce Warehouse Shipment Manager

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E-Commerce Warehouse Shipment Manager